Alarms, cause and remedy

Alarms Description Cause Remedy

1 Emergency button pressed (S61) The emergency button is pressed or it is damaged. Check the signal S61:
when the button is not pressed the input 5 of the
Emergency Module in the IO page must be on (orange);
when the button is pressed the input must be off (gray)
(electric diagram, sheets 4, 5).

2 Back door open (S64) The back door isn't closed or the micro S64 doesn't work 1. Verify the micro S64 on the back door; when it's closed
correctly. the input 4 of the Emergency Module in the IO page must
be on (orange).
2. If it doesn't starts up with the door closed, check the
micro internals connections, or try replacing it.
(electric diagram, sheets 4, 5)

3 +U1 signal not restored Unable to reset the security module Check the reset signal connection from PLC (output 0.23)
to the reset segnal input of the security module (input
SI8).
(electric diagram, sheets 5, 51)

4 Work area door open (S63) The loading area door isn't closed or the micro S63 1. Verify the micro S63 on the working area door; when
doesn't work correctly. it's closed the inputs 2 and 3 of the Emergency Module in
the IO page must be on (orange).
2. If it doesn't starts up with the door closed, check the
micro internals connections, or try replacing it.
(electric diagram, sheets 5, 8)

5 +U2 signal not restored Unable to reset the security module Check the reset signal connection from PLC (output 0.23)
to the reset segnal input of the security module (input
SI8).
(electric diagram, sheets 5, 51)

6 Axis card not ready The software of the axis card is not running. 1. Restart machine software
2. Restart machine Computer
3. Check that the axis-card is firmly fixed to the PC bus.
4. Replace the axis-card.

7 Collision Possible mechanical collision with tools detected. Check the TecnoCam project and if the problem persists,
execute a log and contact MEI service.

2014/04/28 Page 1 / 36
Alarms Description Cause Remedy
8 No air The manostat S62 that controls the entering air pressure 1. If the error is temporary, control that the pressure is >=
and signals the lack of Air in the machine. The pressure 6Bar with the manometer of the entering air presence.
must be >= 6Bar. The alarm intervention occurs if the Realize this control not only with stopped machine but
pressure descends under the 4.5 Bar also during the machine working cycle.
2. If the problem is permanent and the air pressure is >=
6Bar control the manostat S62.
2a. If the contact is open substitute the manostat.
2b. If the contact is close control the digital entry 1.2 in
the IO page
(electric diagram, sheets 6, 41)

9 Supervisor sequence anomaly. Send a Log to Mei then The software detected an unexpected condition in the If the problem persists check the conditions that trigger
reset and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

11 HARDWARE ENABLE KEY NOT FOUND! The hardware key isn't inserted. Insert the hardware protection key.

12 Cannot get exclusive access to the Hardware Enable Key! The hardware key is locked by onther application. Close the application using the hardware protection key
then restart EzFit.

13 CPU overheating. Shut down the machine to prevent 1.Electrical panel filters dirty 1. Clean or replace electrical panel filters
damage to the hardware 2.Thermal protection occured (1Q5) 2. Reset thermal protection 1Q5
3.Incorrect setting electrical panel thermostat T 3. Set Correctly the thermostat T
4.Electrical panel fan fault (1M1 1M2) 4. Replace the cooling fan 1M1 and 1M2
(electric diagram, sheet 1)

14 Low FBWF cache memory: Restart the machine to 1. PC is not rebooted for too long time 1. Reeboot PC
prevent abnormal behavior 2. New software was installed without having disabled 2. If the problem persists check the conditions that trigger
FBWF the alarm and send a LOG to the MEI's technicians.

70 Exception in serial communication with inverter Wrong serial port configuration parameters. Check if serial port parameters are set correctly.

71 Serial communication to inverter is stalling The serial converter USB/RS485 (30A5) has not been Check the USB cable connection between the serial
properly recognized by the program or is failed. converter and the PC and restart the program.

80 CAN IO Manager: Master communication error Wrong serial port configuration parameters. Check if serial port parameters are set correctly.

81 CAN IO Manager: Nodes communication error Wrong serial port configuration parameters. Check if serial port parameters are set correctly.

90 Emergency module: Unable to initialize the communication Wrong serial port configuration parameters. Check if serial port parameters are set correctly.

91 Emergency module: Communication error 1. The security module is turned off. 1. Check the safety module power supply.
2. Serial cable connection fault between the PC and the 2. Check the serial connection between the PC and the
safety module. safety module.
3. The security module has failed. 3. Replace the safety module.

2014/04/28 Page 2 / 36
Alarms Description Cause Remedy
101 Y axis: error in the configuration parameters (cfg) The parameters configuration is not correct. 1. Check the axis parameters in the file
C:\MEI\EzFit\EzFit.cfg.
2. Check the old parameters values
(c:\MEI\EzFit\CfgBackup\) and restore old values if
necessary.

102 Y axis: axis control card configuration error Axes Card is not configured correctly. 1. Verify that the axes card and the connectors are
This alarm appears if an Axes Card has been replaced correctly inserted in their seats.
with a new one, but the last isn't configured. 2. Reconfigure the axis card with the software mcfg. Open
the software mcfg, select File from the menu and then
select system Data, save it and order OK.

103 Y axis: drive alarm 1. Drive power on: the driver labeled "AXIS-Y" "23A1", 1. Verify that the driver is really in alarm, register the
registered some anomalous conditions and it is in alarm alarm code and control what the driver manual suggests.
state. Refer the error code to MEI service.
2. Drive power off: power supply is absent. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning.
According to the alarm type different controls to do exist.
3. If the alarm appears in the resetting phase verify that
the axis isn't in mechanical beat, and verify the home
micro, refer to the resetting alarm description.
3. The most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and driver.
Check if the alarm appears with the axis always in the
same position.
(electric diagram, sheets 23, 33)

104 Y axis: drive not enabled The "enable to move" signal U2 is not active, therefore 1. Check the proper functioning of signal U2: when the
the axis can't be moved. work area door is open the signal must be off; when the
doors are closed, the signal go On when the RESET
button is pressed.
(electric diagram, sheets 5, 30)

105 Y axis: drive not ready The axis is busy If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

106 Y axis: encoder error Communication error between Electronic Drive and Axes 1. Control the connection on the Electronic Drive
Card. 2. Control the connection on the Axes Card.
(electric diagram, sheets 23, 33)

107 Y axis: error writing backlash in axis control card The software can't write the "BackLash" parameter in the 1. Verify if firmare in the axis card is running and
axis card. upgraded.

2014/04/28 Page 3 / 36
Alarms Description Cause Remedy
108 Y axis: home sensor not abandoned During the beginning of the resetting, the home sensor 1. Verify the home sensor S15 using the Axis status
(S15) doesn't switch on or it stays always on. page.When the sensor is pressed, the led of home on the
axis status must be red, otherwise it is gray.
(electric diagram, sheets 6, 31)

109 Y axis: encoder index not found The "index" signal of the axis encoder is not found during Verify the led of the optoinsulator labeled 26OP4:
the reset. 1. Try substituting the optoinsulator
2. If the problem remains, verify if the led switches on for
a moment:
A. If it never switches on, control the connections with the
driver.
B. If it switches on control the connections with the axes
card.
(electric diagram, sheets 23, 26,31)

110 Y axis: max difference home index The reset of axis is not normal: the distance between the 1. Verify that the home sensor is not dirty and verify its
home sensor and the "index" signal is changed respect to regulation.
the standard condition. 2. The axis can be pivoted on the joint, it is necessary to
reposition the axis.

111 Y axis: error in following During the Axis Movement the difference between 1. Verify that the actioning is really in alarm, register the
position and encoder position (that you can see in the alarm code and control what the actioning manual
Axis state) exceed a certain value suggests about this. Refer the error code to MEI
Possible mechanical impediment that make the assistance with a Log.
movement difficult. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning (see
attached instruction).
3. the most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and actioning.
4. control if the alarm appears with the axis always in the
same position.
5. it could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 23)

112 Y axis: axis out of travel limits The axis exceed the position limits settled. 1. Verify that the JOB is set correctly. (E.g. Verify that the
path/dimension of the lens are correct).
2. Control the tool settings. Control if some parameters
has been declared in a visibly incorrect way. (E.g. an
improbable tool diameter).

113 Y axis: spool syncronization lost Sincronization between the axis and the axes card is lost. 1. The cutting feed is too high, reduce it.

114 Y axis: axis control card profile data error Software calculation error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 4 / 36
Alarms Description Cause Remedy
115 Y axis: encoder (axis control card) realignment error Before to start a new placement, the difference between 1. The most frequent causes of alarm are bound with
position desired and encoder position exceed a fixed problem in the mechanical part, or with problem of
value. electrical connection of the wire between engine and
actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 23)

116 Y axis: position error while stopped At the end of a positioning, or with immobile axis the 1. The most frequent causes of alarm are bound with
difference between position and encoder position (that problem in the mechanical part, or with problem of
you can see in the Axis state) exceeds a certain value. electrical connection between engine and actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph.
(electric diagram, sheet 23)

117 Y axis: zero-set sequence timeout The time available to perform the zero axis is expired. 1. Verify the FEED selector; most not be zero.
2. Verify the home sensor (S15) works properly (electric
diagram, sheets 6, 31).
3. Verify the "index" signal of the axis encoder works
properly (Optoinsulator 26OP4 electric diagram, sheets
23, 26,31).

131 T axis: error in the configuration parameters (cfg) The parameters configuration is not correct. 1. Check the axis parameters in the file
C:\MEI\EzFit\EzFit.cfg.
2. Check the old parameters values
(c:\MEI\EzFit\CfgBackup\) and restore old values if
necessary.

132 T axis: axis control card configuration error Axes Card is not configured correctly. 1. Verify that the axes card and the connectors are
This alarm appears if an Axes Card has been replaced correctly inserted in their seats.
with a new one, but the last isn't configured. 2. Reconfigure the axis card with the software mcfg. Open
the software mcfg, select File from the menu and then
select system Data, save it and order OK.

2014/04/28 Page 5 / 36
Alarms Description Cause Remedy
133 T axis: drive alarm 1. Drive power on: the driver labeled "AXIS-T" "20A1", 1. Verify that the driver is really in alarm, register the
registered some anomalous conditions and it is in alarm alarm code and control what the driver manual suggests.
state. Refer the error code to MEI service.
2. Drive power off: power supply is absent. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning.
According to the alarm type different controls to do exist.
3. If the alarm appears in the resetting phase verify that
the axis isn't in mechanical beat, and verify the home
micro, refer to the resetting alarm description.
3. The most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and driver.
Check if the alarm appears with the axis always in the
same position.
(electric diagram, sheets 20, 32)

134 T axis: drive not enabled The "enable to move" signal U2 is not active, therefore 1. Check the proper functioning of signal U2: when the
the axis can't be moved. work area door is open the signal must be off; when the
doors are closed, the signal go On when the RESET
button is pressed.
(electric diagram, sheets 5, 30)

135 T axis: drive not ready The axis is busy If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

136 T axis: encoder error Communication error between Electronic Drive and Axes 1. Control the connection on the Electronic Drive
Card. 2. Control the connection on the Axes Card.
(electric diagram, sheets 20, 32)

137 T axis: error writing backlash in axis control card The software can't write the "BackLash" parameter in the 1. Verify if firmare in the axis card is running and
axis card. upgraded.

138 T axis: home sensor not abandoned During the beginning of the resetting, the home sensor 1. Verify the home sensor S3 using the Axis status
(S3) doesn't switch on or it stays always on. page.When the sensor is pressed, the led of home on the
axis status must be red, otherwise it is gray.
(electric diagram, sheets 6, 31)

139 T axis: encoder index not found The "index" signal of the axis encoder is not found during Verify the led of the optoinsulator labeled 26OP1:
the reset. 1. Try substituting the optoinsulator
2. If the problem remains, verify if the led switches on for
a moment:
A. If it never switches on, control the connections with the
driver.
B. If it switches on control the connections with the axes
card.
(electric diagram, sheets 20, 26,31)

2014/04/28 Page 6 / 36
Alarms Description Cause Remedy
140 T axis: max difference home index The reset of axis is not normal: the distance between the 1. Verify that the home sensor is not dirty and verify its
home sensor and the "index" signal is changed respect to regulation.
the standard condition. 2. The axis can be pivoted on the joint, it is necessary to
reposition the axis.

141 T axis: error in following During the Axis Movement the difference between 1. Verify that the actioning is really in alarm, register the
position and encoder position (that you can see in the alarm code and control what the actioning manual
Axis state) exceed a certain value suggests about this. Refer the error code to MEI
Possible mechanical impediment that make the assistance with a Log.
movement difficult. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning (see
attached instruction).
3. the most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and actioning.
4. control if the alarm appears with the axis always in the
same position.
5. it could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 20)

142 T axis: axis out of travel limits The axis exceed the position limits settled. 1. Verify that the JOB is set correctly. (E.g. Verify that the
path/dimension of the lens are correct).
2. Control the tool settings. Control if some parameters
has been declared in a visibly incorrect way. (E.g. an
improbable tool diameter).

143 T axis: spool syncronization lost Sincronization between the axis and the axes card is lost. 1. The cutting feed is too high, reduce it.

144 T axis: axis control card profile data error Software calculation error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

145 T axis: encoder (axis control card) realignment error Before to start a new placement, the difference between 1. The most frequent causes of alarm are bound with
position desired and encoder position exceed a fixed problem in the mechanical part, or with problem of
value. electrical connection of the wire between engine and
actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 20)

2014/04/28 Page 7 / 36
Alarms Description Cause Remedy
146 T axis: position error while stopped At the end of a positioning, or with immobile axis the 1. The most frequent causes of alarm are bound with
difference between position and encoder position (that problem in the mechanical part, or with problem of
you can see in the Axis state) exceeds a certain value. electrical connection between engine and actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph.
(electric diagram, sheet 20)

147 T axis: zero-set sequence timeout The time available to perform the zero axis is expired. 1. Verify the FEED selector; most not be zero.
2. Verify the home sensor (S3) works properly (electric
diagram, sheets 6, 31).
3. Verify the "index" signal of the axis encoder works
properly (Optoinsulator 26OP1 electric diagram, sheets
20, 26,31).

161 V axis: error in the configuration parameters (cfg) The parameters configuration is not correct. 1. Check the axis parameters in the file
C:\MEI\EzFit\EzFit.cfg.
2. Check the old parameters values
(c:\MEI\EzFit\CfgBackup\) and restore old values if
necessary.

162 V axis: axis control card configuration error Axes Card is not configured correctly. 1. Verify that the axes card and the connectors are
This alarm appears if an Axes Card has been replaced correctly inserted in their seats.
with a new one, but the last isn't configured. 2. Reconfigure the axis card with the software mcfg. Open
the software mcfg, select File from the menu and then
select system Data, save it and order OK.

163 V axis: drive alarm 1. Drive power on: the driver labeled "AXIS-V" "22A1", 1. Verify that the driver is really in alarm, register the
registered some anomalous conditions and it is in alarm alarm code and control what the driver manual suggests.
state. Refer the error code to MEI service.
2. Drive power off: power supply is absent. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning.
According to the alarm type different controls to do exist.
3. If the alarm appears in the resetting phase verify that
the axis isn't in mechanical beat, and verify the home
micro, refer to the resetting alarm description.
3. The most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and driver.
Check if the alarm appears with the axis always in the
same position.
(electric diagram, sheets 22, 32)

2014/04/28 Page 8 / 36
Alarms Description Cause Remedy
164 V axis: drive not enabled The "enable to move" signal U2 is not active, therefore 1. Check the proper functioning of signal U2: when the
the axis can't be moved. work area door is open the signal must be off; when the
doors are closed, the signal go On when the RESET
button is pressed.
(electric diagram, sheets 5, 30)

165 V axis: drive not ready The axis is busy If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

166 V axis: encoder error Communication error between Electronic Drive and Axes 1. Control the connection on the Electronic Drive
Card. 2. Control the connection on the Axes Card.
(electric diagram, sheets 22, 32)

167 V axis: error writing backlash in axis control card The software can't write the "BackLash" parameter in the 1. Verify if firmare in the axis card is running and
axis card. upgraded.

168 V axis: home sensor not abandoned During the beginning of the resetting, the home sensor 1. Verify the home sensor S7 using the Axis status
(S6) doesn't switch on or it stays always on. page.When the sensor is pressed, the led of home on the
axis status must be red, otherwise it is gray.
(electric diagram, sheets 7, 31)

169 V axis: encoder index not found The "index" signal of the axis encoder is not found during Verify the led of the optoinsulator labeled 26OP3:
the reset. 1. Try substituting the optoinsulator
2. If the problem remains, verify if the led switches on for
a moment:
A. If it never switches on, control the connections with the
driver.
B. If it switches on control the connections with the axes
card.
(electric diagram, sheets 22, 26,31)

170 V axis: max difference home index The reset of axis is not normal: the distance between the 1. Verify that the home sensor is not dirty and verify its
home sensor and the "index" signal is changed respect to regulation.
the standard condition. 2. The axis can be pivoted on the joint, it is necessary to
reposition the axis.

2014/04/28 Page 9 / 36
Alarms Description Cause Remedy
171 V axis: error in following During the Axis Movement the difference between 1. Verify that the actioning is really in alarm, register the
position and encoder position (that you can see in the alarm code and control what the actioning manual
Axis state) exceed a certain value suggests about this. Refer the error code to MEI
Possible mechanical impediment that make the assistance with a Log.
movement difficult. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning (see
attached instruction).
3. the most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and actioning.
4. control if the alarm appears with the axis always in the
same position.
5. it could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 22)

172 V axis: axis out of travel limits The axis exceed the position limits settled. 1. Verify that the JOB is set correctly. (E.g. Verify that the
path/dimension of the lens are correct).
2. Control the tool settings. Control if some parameters
has been declared in a visibly incorrect way. (E.g. an
improbable tool diameter).

173 V axis: spool syncronization lost Sincronization between the axis and the axes card is lost. 1. The cutting feed is too high, reduce it.

174 V axis: axis control card profile data error Software calculation error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

175 V axis: encoder (axis control card) realignment error Before to start a new placement, the difference between 1. The most frequent causes of alarm are bound with
position desired and encoder position exceed a fixed problem in the mechanical part, or with problem of
value. electrical connection of the wire between engine and
actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 22)

176 V axis: position error while stopped At the end of a positioning, or with immobile axis the 1. The most frequent causes of alarm are bound with
difference between position and encoder position (that problem in the mechanical part, or with problem of
you can see in the Axis state) exceeds a certain value. electrical connection between engine and actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph.
(electric diagram, sheet 22)

2014/04/28 Page 10 / 36
Alarms Description Cause Remedy
177 V axis: zero-set sequence timeout The time available to perform the zero axis is expired. 1. Verify the FEED selector; most not be zero.
2. Verify the home sensor (S7) works properly (electric
diagram, sheets 7, 31).
3. Verify the "index" signal of the axis encoder works
properly (Optoinsulator 26OP3 electric diagram, sheets
22, 26,31).

191 W axis: error in the configuration parameters (cfg) The parameters configuration is not correct. 1. Check the axis parameters in the file
C:\MEI\EzFit\EzFit.cfg.
2. Check the old parameters values
(c:\MEI\EzFit\CfgBackup\) and restore old values if
necessary.

192 W axis: axis control card configuration error Axes Card is not configured correctly. 1. Verify that the axes card and the connectors are
This alarm appears if an Axes Card has been replaced correctly inserted in their seats.
with a new one, but the last isn't configured. 2. Reconfigure the axis card with the software mcfg. Open
the software mcfg, select File from the menu and then
select system Data, save it and order OK.

193 W axis: drive alarm 1. Drive power on: the driver labeled "AXIS-W" "21A1", 1. Verify that the driver is really in alarm, register the
registered some anomalous conditions and it is in alarm alarm code and control what the driver manual suggests.
state. Refer the error code to MEI service.
2. Drive power off: power supply is absent. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning.
According to the alarm type different controls to do exist.
3. If the alarm appears in the resetting phase verify that
the axis isn't in mechanical beat, and verify the home
micro, refer to the resetting alarm description.
3. The most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and driver.
Check if the alarm appears with the axis always in the
same position.
(electric diagram, sheets 21, 32)

194 W axis: drive not enabled The "enable to move" signal U2 is not active, therefore 1. Check the proper functioning of signal U2: when the
the axis can't be moved. work area door is open the signal must be off; when the
doors are closed, the signal go On when the RESET
button is pressed.
(electric diagram, sheets 5, 30)

195 W axis: drive not ready The axis is busy If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

196 W axis: encoder error Communication error between Electronic Drive and Axes 1. Control the connection on the Electronic Drive
Card. 2. Control the connection on the Axes Card.
(electric diagram, sheets 21, 32)

2014/04/28 Page 11 / 36
Alarms Description Cause Remedy
197 W axis: error writing backlash in axis control card The software can't write the "BackLash" parameter in the 1. Verify if firmare in the axis card is running and
axis card. upgraded.

198 W axis: home sensor not abandoned During the beginning of the resetting, the home sensor 1. Verify the home sensor S11 using the Axis status
(S11) doesn't switch on or it stays always on. page.When the sensor is pressed, the led of home on the
axis status must be red, otherwise it is gray.
(electric diagram, sheets 6, 31)

199 W axis: encoder index not found The "index" signal of the axis encoder is not found during Verify the led of the optoinsulator labeled 26OP2:
the reset. 1. Try substituting the optoinsulator
2. If the problem remains, verify if the led switches on for
a moment:
A. If it never switches on, control the connections with the
driver.
B. If it switches on control the connections with the axes
card.
(electric diagram, sheets 21, 26,31)

200 W axis: max difference home index The reset of axis is not normal: the distance between the 1. Verify that the home sensor is not dirty and verify its
home sensor and the "index" signal is changed respect to regulation.
the standard condition. 2. The axis can be pivoted on the joint, it is necessary to
reposition the axis.

201 W axis: error in following During the Axis Movement the difference between 1. Verify that the actioning is really in alarm, register the
position and encoder position (that you can see in the alarm code and control what the actioning manual
Axis state) exceed a certain value suggests about this. Refer the error code to MEI
Possible mechanical impediment that make the assistance with a Log.
movement difficult. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning (see
attached instruction).
3. the most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and actioning.
4. control if the alarm appears with the axis always in the
same position.
5. it could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 21)

202 W axis: axis out of travel limits The axis exceed the position limits settled. 1. Verify that the JOB is set correctly. (E.g. Verify that the
path/dimension of the lens are correct).
2. Control the tool settings. Control if some parameters
has been declared in a visibly incorrect way. (E.g. an
improbable tool diameter).

203 W axis: spool syncronization lost Sincronization between the axis and the axes card is lost. 1. The cutting feed is too high, reduce it.

2014/04/28 Page 12 / 36
Alarms Description Cause Remedy
204 W axis: axis control card profile data error Software calculation error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

205 W axis: encoder (axis control card) realignment error Before to start a new placement, the difference between 1. The most frequent causes of alarm are bound with
position desired and encoder position exceed a fixed problem in the mechanical part, or with problem of
value. electrical connection of the wire between engine and
actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 23)

206 W axis: position error while stopped At the end of a positioning, or with immobile axis the 1. The most frequent causes of alarm are bound with
difference between position and encoder position (that problem in the mechanical part, or with problem of
you can see in the Axis state) exceeds a certain value. electrical connection between engine and actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph.
(electric diagram, sheet 23)

207 W axis: zero-set sequence timeout The time available to perform the zero axis is expired. 1. Verify the FEED selector; most not be zero.
2. Verify the home sensor (S11) works properly (electric
diagram, sheets 6, 31).
3. Verify the "index" signal of the axis encoder works
properly (Optoinsulator 26OP2 electric diagram, sheets
21, 26,31).

221 R axis: error in the configuration parameters (cfg) The parameters configuration is not correct. 1. Check the axis parameters in the file
C:\MEI\EzFit\EzFit.cfg.
2. Check the old parameters values
(c:\MEI\EzFit\CfgBackup\) and restore old values if
necessary.

222 R axis: axis control card configuration error Axes Card is not configured correctly. 1. Verify that the axes card and the connectors are
This alarm appears if an Axes Card has been replaced correctly inserted in their seats.
with a new one, but the last isn't configured. 2. Reconfigure the axis card with the software mcfg. Open
the software mcfg, select File from the menu and then
select system Data, save it and order OK.

2014/04/28 Page 13 / 36
Alarms Description Cause Remedy
223 R axis: drive alarm 1. Drive power on: the driver labeled "AXIS-R" "24A1", 1. Verify that the driver is really in alarm, register the
registered some anomalous conditions and it is in alarm alarm code and control what the driver manual suggests.
state. Refer the error code to MEI service.
2. Drive power off: power supply is absent. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning.
According to the alarm type different controls to do exist.
3. If the alarm appears in the resetting phase verify that
the axis isn't in mechanical beat, and verify the home
micro, refer to the resetting alarm description.
3. The most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and driver.
Check if the alarm appears with the axis always in the
same position.
(electric diagram, sheets 24, 33)

224 R axis: drive not enabled The "enable to move" signal U2 is not active, therefore 1. Check the proper functioning of signal U2: when the
the axis can't be moved. work area door is open the signal must be off; when the
doors are closed, the signal go On when the RESET
button is pressed.
(electric diagram, sheets 5, 30)

225 R axis: drive not ready The axis is busy If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

226 R axis: encoder error Communication error between Electronic Drive and Axes 1. Control the connection on the Electronic Drive
Card. 2. Control the connection on the Axes Card.
(electric diagram, sheets 24, 33)

227 R axis: error writing backlash in axis control card The software can't write the "BackLash" parameter in the 1. Verify if firmare in the axis card is running and
axis card. upgraded.

228 R axis: home sensor not abandoned During the beginning of the resetting, the home sensor 1. Verify the home sensor S19 using the Axis status
(S6) doesn't switch on or it stays always on. page.When the sensor is pressed, the led of home on the
axis status must be red, otherwise it is gray.
(electric diagram, sheets 7, 31)

229 R axis: encoder index not found The "index" signal of the axis encoder is not found during Verify the led of the optoinsulator labeled 26OP5:
the reset. 1. Try substituting the optoinsulator
2. If the problem remains, verify if the led switches on for
a moment:
A. If it never switches on, control the connections with the
driver.
B. If it switches on control the connections with the axes
card.
(electric diagram, sheets 24, 26,31)

2014/04/28 Page 14 / 36
Alarms Description Cause Remedy
230 R axis: max difference home index The reset of axis is not normal: the distance between the 1. Verify that the home sensor is not dirty and verify its
home sensor and the "index" signal is changed respect to regulation.
the standard condition. 2. The axis can be pivoted on the joint, it is necessary to
reposition the axis.

231 R axis: error in following During the Axis Movement the difference between 1. Verify that the actioning is really in alarm, register the
position and encoder position (that you can see in the alarm code and control what the actioning manual
Axis state) exceed a certain value suggests about this. Refer the error code to MEI
Possible mechanical impediment that make the assistance with a Log.
movement difficult. 2. Control the alarm through the panaterm software or
through the flashing of the Led on the actioning (see
attached instruction).
3. the most frequent alarm causes are connected to an
overcharge, that is bound to some problems in the
mechanic part or to electric connection problem of the
cable between engine and actioning.
4. control if the alarm appears with the axis always in the
same position.
5. it could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 24)

232 R axis: axis out of travel limits The axis exceed the position limits settled. 1. Verify that the JOB is set correctly. (E.g. Verify that the
path/dimension of the lens are correct).
2. Control the tool settings. Control if some parameters
has been declared in a visibly incorrect way. (E.g. an
improbable tool diameter).

233 R axis: spool syncronization lost Sincronization between the axis and the axes card is lost. 1. The cutting feed is too high, reduce it.

234 R axis: axis control card profile data error Software calculation error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

235 R axis: encoder (axis control card) realignment error Before to start a new placement, the difference between 1. The most frequent causes of alarm are bound with
position desired and encoder position exceed a fixed problem in the mechanical part, or with problem of
value. electrical connection of the wire between engine and
actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph).
(electric diagram, sheet 24)

2014/04/28 Page 15 / 36
Alarms Description Cause Remedy
236 R axis: position error while stopped At the end of a positioning, or with immobile axis the 1. The most frequent causes of alarm are bound with
difference between position and encoder position (that problem in the mechanical part, or with problem of
you can see in the Axis state) exceeds a certain value. electrical connection between engine and actioning.
2. It could be useful create a graph through the panaterm
software and send it to the assistance (see how to create
a graph.
(electric diagram, sheet 24)

237 R axis: zero-set sequence timeout The time available to perform the zero axis is expired. 1. Verify the FEED selector; most not be zero.
2. Verify the home sensor (S19) works properly (electric
diagram, sheets 7, 31).
3. Verify the "index" signal of the axis encoder works
properly (Optoinsulator 26OP5 electric diagram, sheets
24, 26,31).

301 +U1 contactor error 5K1 contactor failure or incorrect wiring. 1. Check the operation of the contactor: input 0.6 of the
safety module.
2. Check the wiring of the contactor (5K1 schematic-
sheet 5).
3. Replace contactor

302 +U2 contactor error 5K2 contactor failure or incorrect wiring. 1. Check the operation of the contactor: input 0.7 of the
safety module.
2. Check the wiring of the contactor (5K2 schematic-
sheet 5).
3. Replace contactor

303 Emergency module: Forced I/O mode timeout The Force Mode has timed out and program execution Restart the Emergency module. If the problem persists
has stopped. check the conditions that trigger the alarm and send a
LOG to the MEI's technicians.

304 Emergency module: Invalid configuration Incorrect data was detected when checking the If the problem persists check the conditions that trigger
configuration data stored in the Safety Module. the alarm and send a LOG to the MEI's technicians.

305 Emergency module: System failure 1. A hardware error has been detected in hardware self- Check the signal S61:
diagnosis. when the button is not pressed the input 5 of the
2. A memory error due to, for example, a software error Emergency Module in the IO page must be on (orange);
has been detected. when the button is pressed the input must be off (gray)
(electric diagram, sheets 4, 5).

306 Emergency module: External test signal failure at Safety An error was detected in evaluation of Safety Input 1./2. Check the external wiring.
Input terminals. 3. Replace the externally connected device.
1. Contact of input signal lines to positive side of power
supply lines.
2. Short-circuit between input signal lines.
3. Failure of externally connected device.

2014/04/28 Page 16 / 36
Alarms Description Cause Remedy
307 Emergency module: Internal circuit error at Safety Input An error was detected in the internal circuits. Cycle the power supply. If the error occurs again, replace
the Unit.

308 Emergency module: Discrepancy error at Safety Input An error was detected in discrepancy evaluation of Safety 1. Check the external wiring.
Input terminals. 2. Replace the externally connected device.
1. Input signal line ground fault or disconnection. 3. Review the discrepancy time.
2. Failure of connected device.
3. Incorrect set value for discrepancy time.

309 Emergency module: Overload detected at Test Output 1. Output signal line ground fault 1. Check the external wiring.
2. Failure of externally connected device. 2. Replace the externally connected device.

310 Emergency module: Stuck-at-high detected at Test Output 1. Contact of output signal lines to positive side of power 1. Check the external wiring.
supply lines. 2. Cycle the power supply. If the error occurs again,
2. Internal circuit failure replace the Unit.

311 Emergency module: Under current detected using Muting 1. Output signal line disconnection. 1. Check the external wiring.
Lamp 2. Failure of externally connected device. 2. Replace the externally connected device.

312 Emergency module: Over currente detected on Safety Failure of an externally connected device was detected. Replace the externally connected device.
Output

313 Emergency module: Short circuit detected on Safety A ground fault in output signal lines was detected. Check the external wiring.
Output

314 Emergency module: Stuck-at-high detected at Safety 1. Contact of output signal lines to positive side of power 1. Check the external wiring.
Output supply lines. 2. Cycle the power supply. If the error occurs again,
2. Internal circuit failure replace the Unit.
3. Output power supply outside of specifications. 3. Check the output power supply.

315 Emergency module: Dual channel violation at Safety Programming error If the problem persists check the conditions that trigger
Output the alarm and send a LOG to the MEI's technicians.

316 Emergency module: Internal circuit error at Safety Output An error was detected in the internal circuits. Cycle the power supply. If the error occurs again, replace
the Unit.

317 Emergency module: Output power supply voltage low The correct output power is not being supplied. Check the following before supplying the rated power.
• Is the power supply voltage within the specifications?
• Is the wiring correct or connected properly?
• Either 24 V is not being applied to the Safety Output
terminals or the power supply positive terminal is not
connected.

2014/04/28 Page 17 / 36
Alarms Description Cause Remedy
318 Emergency module: Error detected in the output power An error has been detected in the output power supply Check the following before supplying the rated power.
supply OFF test OFF test. • Is the power supply voltage within the specifications?
• Is the wiring correct or connected properly?
• Either 24 V is not being applied to the Safety Output
terminals or the power supply positive terminal is not
connected.

319 Emergency module: Internal circuit error at Test Output An error was detected in the internal circuits. Cycle the power supply. If the error occurs again, replace
the Unit.

320 Emergency module: Error in function block logic execution A logic error was detected in function block execution. Check for other security alarms more specific, if there are
no other alarms send a LOG to the MEI's technicians.

321 Emergency module: Error accessing the non-volatile An error has been detected when writing the internal non- 1. Verify the micro S64 on the back door; when it's closed
storage volatile storage. the input 4 of the Emergency Module in the IO page must
be on (orange).
2. If it doesn't starts up with the door closed, check the
micro internals connections, or try replacing it.
(electric diagram, sheets 4, 5)

322 Emergency module: Unsupported expansion I/O unit The G9SP-series Controller was started with an Check the reset signal connection from PLC (output 0.23)
unsupported Expansion I/O Unit connected. to the reset segnal input of the security module (input
SI8).
(electric diagram, sheets 5, 51)

323 Emergency module: Expansion I/O unit maximum number The G9SP-series Controller was started with three or With the power supply OFF, adjust the system to the
exceeded more Expansion I/O Units connected. proper Unit configuration, and then turn ON the power
supply again.

324 Emergency module: Expansion I/O unit configuration The system started with a configuration different from With the power supply OFF, adjust the system to the
mismatch configuration set using the G9SP Configurator. proper Unit configuration, and then turn ON the power
supply again.

325 Emergency module: Expansion I/O bus error Failure occurred when refreshing the Expansion I/O Unit. With the power supply OFF, check the connection to the
(The failure was the result of Expansion I/O Unit failure, Expansion I/O Unit. If the error occurs again, replace the
improper contact, or noise interference.) Expansion I/O Unit or take
measures against noise.

326 Emergency module: Unsupported option board The G9SP-series Controller was started with an With the power supply OFF, adjust the system to the
unsupported Option Board mounted. proper Unit configuration, and then turn ON the power
supply again.

327 Emergency module: Option board communication timeout A timeout was detected in communications through the With the power supply OFF, check the connection to the
Option Board. (This includes disconnected Option Board. If the error occurs again, replace the
communications cable, Option Board failure, improper Option Board, take measures against noise, or check the
contact, noise interference, communications partner remote connection.
failure, or communications partner status change.)

2014/04/28 Page 18 / 36
Alarms Description Cause Remedy
328 Emergency module: Option board not mounted The Option Board became loose after startup. With the power supply OFF, check the connection to the
Option Board, and then turn ON the power supply again.

329 Emergency module: Backup cassette not inserted or 1. Backup was started with a Memory Cassette not Restoring Data:
incorrect inserted or not inserted securely. With the power supply OFF, insert the correct Memory
2. The G9SP-series Controller was started in Restore Cassette, and then turn ON the power supply again. If the
Mode with a Memory Cassette formatted using the CP1@ error occurs again after this measure is taken, replace the
or a Memory Cassette containing incorrectly formatted Memory Cassette or the G9SP-series Controller.
data. Not Restoring Data:
The G9SP-series Controller will attempt to restore data if
it is waiting for configuration (i.e., default status) or the
configuration data that is held does not match data on the
Memory Cassette. If restoring the data is not
required, remove the Memory Cassette and cycle the
power supply.

330 Emergency module: Backup cassette removed or access 1. The Memory Cassette was removed during execution With the power supply OFF, insert the Memory Cassette
error of a Memory Cassette operation. again, and then turn ON the power supply again. If the
2. Hardware error in G9SP-series Controller or Memory error occurs again, replace the G9SP-series Controller or
Cassette Memory Cassette.

331 Emergency module: Non-volatile storage access error Controller hardware failure Cycle the power supply. If the error occurs again, replace
during backup/restore the Unit.

332 Emergency module: Restore error - data mismatch The model information in the configuration data stored on With the power supply OFF, insert the correct Memory
the Memory Cassette does not match the model Cassette, and then turn ON the power supply again.
information in the G9SP-series Controller.

333 Emergency module: Password mismatch The Device Password stored in the Memory Cassette With the power supply OFF, insert the correct Memory
does not match the Device Password in the G9SP-series Cassette, and then turn ON the power supply again.
Controller.

334 Emergency module: Restore not allowed An attempt was made to restore data to a G9SP-series Using the G9SP Configurator, 1) overwrite the
Controller for which restore prohibition has been set. configuration data or 2) reset to the default settings, and
then insert the Memory Cassette again and cycle the
power supply.

335 Emergency module: Incorrect configuration data at restore Incorrect data was detected when checking the With the power supply OFF, insert the correct Memory
configuration data stored in the Memory Cassette. Cassette, and then turn ON the power supply again.

336 Emergency module: Unconfigured unit at backup The G9SP-series Controller contains no configuration If the problem persists check the conditions that trigger
data, and so backup to the Memory Cassette cannot be the alarm and send a LOG to the MEI's technicians.
performed.

337 Emergency module: Unlocked unit at backup The Controller's configuration data is not locked, and so If the problem persists check the conditions that trigger
backup to the Memory Cassette cannot be performed. the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 19 / 36
Alarms Description Cause Remedy
1002 Manual load door: close signal lost Manual load door losts close sensor signal. 1. Check the cilynder works properly (A70, A71).
1a. When the door is open: output 1.20 is ON and inputs
0 and 1 of the safety module are OFF.
1b. When the door is closed: output 1.21 and inputs 0
and 1 of the safety module are On.
2. Adjust the position of the close sensor (S65) : inputs 0
and 1 of the safety module.
(electric diagram, sheets 5,8,52)

1003 Manual load door: close timeout The manual load door hasn't reached the close position. 1. Check the cilynder works properly (A70, A71).
1a. When the door is open: output 1.20 is ON and inputs
0 and 1 of the safety module are OFF.
1b. When the door is closed: output 1.21 and inputs 0
and 1 of the safety module are On.
2. Adjust the position of the close sensor (S65) : inputs 0
and 1 of the safety module.
(electric diagram, sheets 5,8,52)

1004 Manual load door: close sensor error The manual load door's close sensor doesn't work 1. Check the cilynder works properly (A70, A71).
properly. 1a. When the door is open: output 1.20 is ON and inputs
0 and 1 of the safety module are OFF.
1b. When the door is closed: output 1.21 and inputs 0
and 1 of the safety module are On.
2. Adjust the position of the close sensor (S65) : inputs 0
and 1 of the safety module.
(electric diagram, sheets 5,8,52)

2002 Spindle Table: unclamp timeout (S32) The Spindle Table hasn't reached the unclamp position. 1. Check the cilynder works properly (A31, A32).
1a. When it is in clamp position: output 1.8 is ON and
input 1.0 in OFF.
1b. When it is in unclamp position: output 1.9 and input
1.0 are On.
2. Adjust the position of the unclamp sensor (S32) : input
1.0 .
(electric diagram, sheets 7,41,52)

2003 Spindle Table: unclamp signal lost (S32) The Spindle Table has lost the "unclamp" position signal. 1. Check the cilynder works properly (A31, A32).
1a. When it is in clamp position: output 1.8 is ON and
input 1.0 in OFF.
1b. When it is in unclamp position: output 1.9 and input
1.0 are On.
2. Adjust the position of the unclamp sensor (S32) : input
1.0 .
(electric diagram, sheets 7,41,52)

2014/04/28 Page 20 / 36
Alarms Description Cause Remedy
2004 Spindle Table: unclamp sensor error (S32) The Spindle Table's unclamp sensor doesn't work 1. Check the cilynder works properly (A31, A32).
properly, or the cylinder is not moving correctly. 1a. When it is in clamp position: output 1.8 is ON and
input 1.0 in OFF.
1b. When it is in unclamp position: output 1.9 and input
1.0 are On.
2. Adjust the position of the unclamp sensor (S32) : input
1.0 .
(electric diagram, sheets 7,41,52)

2005 Spindle Table: spindle position configuration error Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2006 Spindle Table: spindle not stopping Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2007 Spindle Table: error during zero sequence Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2008 Spindle Table: error during rest sequence Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2009 Spindle Table: error during spindle change sequence Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2010 Spindle Table: error during safe positioning sequence Spindle Table control generical error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2011 Spindle 1 motor: Possible overload The average current detected by the inverter is greater If the problem persists check the conditions that trigger
than the specified maximum. the alarm and send a LOG to the MEI's technicians.

2012 Spindle 2 motor: Possible overload The average current detected by the inverter is greater If the problem persists check the conditions that trigger
than the specified maximum. the alarm and send a LOG to the MEI's technicians.

2013 Spindle 3 motor: Possible overload The average current detected by the inverter is greater If the problem persists check the conditions that trigger
than the specified maximum. the alarm and send a LOG to the MEI's technicians.

2014 Spindle 4 motor: Possible overload The average current detected by the inverter is greater If the problem persists check the conditions that trigger
than the specified maximum. the alarm and send a LOG to the MEI's technicians.

2015 Spindle 1 motor: Possible overheating The estimated temperature of the spindle exceeds the If the problem persists check the conditions that trigger
maximum established. the alarm and send a LOG to the MEI's technicians.

2016 Spindle 2 motor: Possible overheating The estimated temperature of the spindle exceeds the If the problem persists check the conditions that trigger
maximum established. the alarm and send a LOG to the MEI's technicians.

2017 Spindle 3 motor: Possible overheating The estimated temperature of the spindle exceeds the If the problem persists check the conditions that trigger
maximum established. the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 21 / 36
Alarms Description Cause Remedy
2018 Spindle 4 motor: Possible overheating The estimated temperature of the spindle exceeds the If the problem persists check the conditions that trigger
maximum established. the alarm and send a LOG to the MEI's technicians.

2100 Spindle inverter: Communication is not active There's a problem in the communication between the Check the serial cable in pages number 10, 12, 30.
inverter and the PC.

2101 Spindle inverter: Command timeout The command answer didn't arrive within tha allotted time. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2102 Spindle inverter: Enable timeout The enable command answer didn't arrive within tha If the problem persists check the conditions that trigger
allotted time. the alarm and send a LOG to the MEI's technicians.

2103 Spindle inverter: running signal lost The RUN signal was lost during the starting or driving of If the problem persists check the conditions that trigger
the spindle. the alarm and send a LOG to the MEI's technicians.

2104 Spindle inverter: Unexpected Signal Run Run signal detected during an unexpected condition. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2105 Spindle inverter: Speed out of velocity window The difference between the set and actual speed is above If the problem persists check the conditions that trigger
the limit set in the inverter. the alarm and send a LOG to the MEI's technicians.

2106 Spindle inverter: Drive in alarm Drive in alarm: impossible to execute the command. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2107 Spindle inverter: Start timeout The inverter run signal isn't arrived within the stipulated If the problem persists check the conditions that trigger
time. the alarm and send a LOG to the MEI's technicians.

2108 Spindle inverter: Stop timeout The inverter stop signal isn't arrived within the stipulated If the problem persists check the conditions that trigger
time. the alarm and send a LOG to the MEI's technicians.

2109 Spindle inverter: Serial communication error Serial communication error detected. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2110 Spindle inverter: Serial communication timeout There's a problem in the communication between the Check the serial cable in pages number 10, 12, 30.
inverter and the PC.

2111 Spindle inverter: Serial communication CRC error Serial communication checksum error. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2112 Spindle inverter: Serial communication DATA error Serial communication DATA error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2113 Spindle inverter: Serial communication DEVICE error The device number required doesn't exist. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 22 / 36
Alarms Description Cause Remedy
2114 Spindle inverter: DC Bus Under Voltage DC bus under voltage - Low AC supply voltage. Check with a tester the inverter's input phases. If the
problem persists check the conditions that trigger the
alarm and send a LOG to the MEI's technicians.

2115 Spindle inverter: DC Bus Over Voltage Excessive inertia in the machine during deceleration. If the problem persists check the conditions that trigger
Deceleration rate is set too fast for inertia of machine. the alarm and send a LOG to the MEI's technicians.

2116 Spindle inverter: Instantaneout AC Over Current AC instantaneous over current. Insufficient ramp times. If the problem persists check the conditions that trigger
Phase to phase or phase to ground short circuit at the the alarm and send a LOG to the MEI's technicians.
drive
output.

2117 Spindle inverter: Brake Resistor Instant Over Current Braking resistor instantaneous current trip. Excessive If the problem persists check the conditions that trigger
current in braking resistor. the alarm and send a LOG to the MEI's technicians.

2118 Spindle inverter: External Alarm External Alarm If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2119 Spindle inverter: Excessive Speed Overspeed. Excessive motor speed (typically caused by If the problem persists check the conditions that trigger
the mechanical load driving the motor). The drive the alarm and send a LOG to the MEI's technicians.
produces an
overspeed trip if the output frequency (Pr 5.01) exceeds
1.2 x Maximum frequency and regenerating and in current
limit.

2120 Spindle inverter: Auto Tuning Interrupted Auto-tune stopped before completion If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2121 Spindle inverter: Brake Resistor Over Heat Brake Resistor Over Heat If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2122 Spindle inverter: Output Over Heat Over Heat on drive output current If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2123 Spindle inverter: IGBT Bridge Over Heat Drive over-heat (IGBT junctions) based on thermal model If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2124 Spindle inverter: Heat Sink Over Heat Drive over-heat based on heatsink temperature If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2125 Spindle inverter: Motor Thermistor Alarm Motor thermistor trip If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2126 Spindle inverter: Digital Or 24V Output Overload +24V or Digital output overload If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 23 / 36
Alarms Description Cause Remedy
2127 Spindle inverter: Motor Over Heat Drive over-heat based on thermal model. The drive will If the problem persists check the conditions that trigger
attempt to stop the motor before tripping. If the motor the alarm and send a LOG to the MEI's technicians.
does not stop in 10 seconds the drive trips immediately.
Thermal model looks at DC Bus ripple as well as output
current. This is to protect the DC Bus stage from
overheating.

2128 Spindle inverter: Analog Input1 Current Loss Analog input 1 current mode: current loss If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2129 Spindle inverter: Serial Communication Timeout Serial comms timeout with external keypad on drives Check the serial cable in pages number 10, 12, 30.
comms port

2130 Spindle inverter: EEPROM Fault Internal drive EEPROM failure. All the parameters are set If the problem persists check the conditions that trigger
to default. The trip can only be removed by entering a the alarm and send a LOG to the MEI's technicians.
load default command.

2131 Spindle inverter: Phase Error High input voltage phase imbalance or input phase loss. Check with a tester the inverter's input phases. If the
Normally a motor load of between 50 and 100% of drive problem persists check the conditions that trigger the
rating is required to trigger the trip. The drive will attempt alarm and send a LOG to the MEI's technicians.
to stop the motor before tripping. The drive looks at DC
Bus ripple.

2132 Spindle inverter: Resistance Measurement Error Failure to measure stator resistance during auto-tune or Check the motor connection to the inverter. If the problem
when starting in open-loop voltage modes 0 or 3. This is persists check the conditions that trigger the alarm and
either because the resistance exceeds the maximum send a LOG to the MEI's technicians.
measurable value or no motor connected to drive.

2133 Spindle inverter: Control Word Error Trip initiated from the control word. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2134 Spindle inverter: Current Loop Overload Overload on current loop input (analog input 1). If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2135 Spindle inverter: Destination Parm Conflict Destination parameter clash If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2136 Spindle inverter: Power Stage Code Error Power Stage Code Error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2137 Spindle inverter: Power Stage Unrecognized Frame Size Power stage - unrecognised frame size If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2138 Spindle inverter: OI Anomaly At Power Up OI failure at power up - output short circuit or possible Check the inverter connection. If the problem persists
output bridge check the conditions that trigger the alarm and send a
failure. LOG to the MEI's technicians.

2014/04/28 Page 24 / 36
Alarms Description Cause Remedy
2139 Spindle inverter: DSP Comm Lost DSP Communications failure Check the inverter connection.If the problem persists
check the conditions that trigger the alarm and send a
LOG to the MEI's technicians.

2140 Spindle inverter: Relay Or IGBT Error Soft start relay failed to close, or soft start monitor failed, If the problem persists check the conditions that trigger
or braking the alarm and send a LOG to the MEI's technicians.
IGBT short circuit at power up

2141 Spindle inverter: Power Stage Thermistor Malfunctioning Power stage thermistor fault If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2142 Spindle inverter: DSP Software Overrun Power circuit thermistor 2 or 3 fault/internal fan fault (size If the problem persists check the conditions that trigger
3 only) the alarm and send a LOG to the MEI's technicians.

2143 Spindle inverter: Fan Malfunctioning Fan failure (current too high) If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2144 Spindle inverter: Low current 1. Motor cables disconnected 1. Check motor wiring
2.1 If alarm appear commanding spindle 1, contactor 2.1 Check contactor 50K1 and wiring
50K1 is defective or wiring problems 2.2 Check contactor 50K2 and wiring
2.2 If alarm appear commanding spindle 2, contactor 2.3 Check contactor 50K3 and wiring
50K2 is defective or wiring problems 2.4 Check contactor 50K4 and wiring
2.2 If alarm appear commanding spindle 3, contactor (electric scheme, sheet 11)
50K3 is defective or wiring problems
2.3 If alarm appear commanding spindle 4, contactor
50K4 is defective or wiring problems

2145 Spindle inverter: High current 1. Motor cables disconnected, it runs in two phases 1. Check motor wiring
2.1 If alarm appear commanding spindle 1, contactor 2.1 Check contactor 50K1 and wiring
50K1 is defective or wiring problems 2.2 Check contactor 50K2 and wiring
2.2 If alarm appear commanding spindle 2, contactor 2.3 Check contactor 50K3 and wiring
50K2 is defective or wiring problems 2.4 Check contactor 50K4 and wiring
2.3 If alarm appear commanding spindle 3, contactor (electric scheme, sheet 11)
50K3 is defective or wiring problems
2.4 If alarm appear commanding spindle 4, contactor
50K4 is defective or wiring problems

2146 Spindle inverter: Configuration parameters error Setting minimum current (CurrentCheck.MinValue) higher Set consistently the maximum and minimum current
than the maximum (CurrentCheck.MaxValue)

2151 Spindle 1 contactor: on position at power on (S27) 50K1 contactor failure or incorrect wiring (A27). 1. Check the operation of the contactor: input 0.10 and
output 0.8.
2. Check the wiring of the contactor (S27 schematic-
sheet 40; A27 schematic-sheets 50).
3. Replace contactor

2014/04/28 Page 25 / 36
Alarms Description Cause Remedy
2152 Spindle 1 contactor: off position lost (A27-S27) 50K1 contactor failure or incorrect wiring (A27). 1. Check the operation of the contactor: input 0.10 and
output 0.8.
2. Check the wiring of the contactor (S27 schematic-
sheet 40; A27 schematic-sheets 50).
3. Replace contactor

2153 Spindle 1 contactor: timeout off position (A27-S27) 50K1 contactor failure or incorrect wiring (A27). 1. Check the operation of the contactor: input 0.10 and
output 0.8.
2. Check the wiring of the contactor (S27 schematic-
sheet 40; A27 schematic-sheets 50).
3. Replace contactor

2154 Spindle 1 contactor: on position lost (A27-S27) 50K1 contactor failure or incorrect wiring (A27). 1. Check the operation of the contactor: input 0.10 and
output 0.8.
2. Check the wiring of the contactor (S27 schematic-
sheet 40; A27 schematic-sheets 50).
3. Replace contactor

2155 Spindle 1 contactor: timeout on position(A27-S27) 50K1 contactor failure or incorrect wiring (A27). 1. Check the operation of the contactor: input 0.10 and
output 0.8.
2. Check the wiring of the contactor (S27 schematic-
sheet 40; A27 schematic-sheets 50).
3. Replace contactor

2161 Spindle 2 contactor: on position at power on (S28) 50K2 contactor failure or incorrect wiring (A28). 1. Check the operation of the contactor: input 0.11 and
output 0.9.
2. Check the wiring of the contactor (S28 schematic-
sheet 40; A28 schematic-sheets 50).
3. Replace contactor

2162 Spindle 2 contactor: off position lost (A28-S28) 50K2 contactor failure or incorrect wiring (A28). 1. Check the operation of the contactor: input 0.11 and
output 0.9.
2. Check the wiring of the contactor (S28 schematic-
sheet 40; A28 schematic-sheets 50).
3. Replace contactor

2163 Spindle 2 contactor: timeout off position (A28-S28) 50K2 contactor failure or incorrect wiring (A28). 1. Check the operation of the contactor: input 0.11 and
output 0.9.
2. Check the wiring of the contactor (S28 schematic-
sheet 40; A28 schematic-sheets 50).
3. Replace contactor

2164 Spindle 2 contactor: on position lost (A28-S28) 50K2 contactor failure or incorrect wiring (A28). 1. Check the operation of the contactor: input 0.11 and
output 0.9.
2. Check the wiring of the contactor (S28 schematic-
sheet 40; A28 schematic-sheets 50).
3. Replace contactor

2014/04/28 Page 26 / 36
Alarms Description Cause Remedy
2165 Spindle 2 contactor: timeout on position(A28-S28) 50K2 contactor failure or incorrect wiring (A28). 1. Check the operation of the contactor: input 0.11 and
output 0.9.
2. Check the wiring of the contactor (S28 schematic-
sheet 40; A28 schematic-sheets 50).
3. Replace contactor

2171 Spindle 3 contactor: on position at power on (S29) 50K3 contactor failure or incorrect wiring (A29). 1. Check the operation of the contactor: input 0.12 and
output 0.10.
2. Check the wiring of the contactor (S29 schematic-
sheet 40; A29 schematic-sheets 50).
3. Replace contactor

2172 Spindle 3 contactor: off position lost (A29-S29) 50K3 contactor failure or incorrect wiring (A29). 1. Check the operation of the contactor: input 0.12 and
output 0.10.
2. Check the wiring of the contactor (S29 schematic-
sheet 40; A29 schematic-sheets 50).
3. Replace contactor

2173 Spindle 3 contactor: timeout off position (A29-S29) 50K3 contactor failure or incorrect wiring (A29). 1. Check the operation of the contactor: input 0.12 and
output 0.10.
2. Check the wiring of the contactor (S29 schematic-
sheet 40; A29 schematic-sheets 50).
3. Replace contactor

2174 Spindle 3 contactor: on position lost (A29-S29) 50K3 contactor failure or incorrect wiring (A29). 1. Check the operation of the contactor: input 0.12 and
output 0.10.
2. Check the wiring of the contactor (S29 schematic-
sheet 40; A29 schematic-sheets 50).
3. Replace contactor

2175 Spindle 3 contactor: timeout on position(A29-S29) 50K3 contactor failure or incorrect wiring (A29). 1. Check the operation of the contactor: input 0.12 and
output 0.10.
2. Check the wiring of the contactor (S29 schematic-
sheet 40; A29 schematic-sheets 50).
3. Replace contactor

2181 Spindle 4 contactor: on position at power on (S30) 50K4 contactor failure or incorrect wiring (A30). 1. Check the operation of the contactor: input 0.13 and
output 0.11.
2. Check the wiring of the contactor (S30 schematic-
sheet 40; A30 schematic-sheets 50).
3. Replace contactor

2182 Spindle 4 contactor: off position lost (A30-S30) 50K4 contactor failure or incorrect wiring (A30). 1. Check the operation of the contactor: input 0.13 and
output 0.11.
2. Check the wiring of the contactor (S30 schematic-
sheet 40; A30 schematic-sheets 50).
3. Replace contactor

2014/04/28 Page 27 / 36
Alarms Description Cause Remedy
2183 Spindle 4 contactor: timeout off position (A30-S30) 50K4 contactor failure or incorrect wiring (A30). 1. Check the operation of the contactor: input 0.13 and
output 0.11.
2. Check the wiring of the contactor (S30 schematic-
sheet 40; A30 schematic-sheets 50).
3. Replace contactor

2184 Spindle 4 contactor: on position lost (A30-S30) 50K4 contactor failure or incorrect wiring (A30). 1. Check the operation of the contactor: input 0.13 and
output 0.11.
2. Check the wiring of the contactor (S30 schematic-
sheet 40; A30 schematic-sheets 50).
3. Replace contactor

2185 Spindle 4 contactor: timeout on position(A30-S30) 50K4 contactor failure or incorrect wiring (A30). 1. Check the operation of the contactor: input 0.13 and
output 0.11.
2. Check the wiring of the contactor (S30 schematic-
sheet 40; A30 schematic-sheets 50).
3. Replace contactor

2201 Tracer box out of position (S59) The tracer box moved during the lens tracing. 1. Check if the JOB is set correctly.
2. Check if the lens is broken. (In this case, check if the
pressure of lensholder is too high, considering the lens
thickness)
3. Check if the sensor (S59) is set correctly or damaged:
at rest position the sensor S59 and the input 1.3 must be
OFF ( schematic-sheet 8 and 41)

2202 Lens blank too small or too thin 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Tracer not calibrated. 3. Start the tracer calibration.

2211 Tracer, upper pin: moving too fast 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Tracer failure. 3. Verify the proper operation of the tracer.

2212 Tracer, upper pin: speed too high 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Tracer failure. 3. Verify the proper operation of the tracer.

2213 Tracer, upper pin: position greater than the maximum 1. Upper pin not calibrated. 1. Start the tracer calibration.
allowed 2. Upper pin probe failure. 2. Verify the proper operation of the tracer.

2214 Tracer, upper pin: position less than the minimum allowed 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Upper pin not calibrated. 3. Start the tracer calibration.
4. Upper pin probe failure. 4. Verify the proper operation of the tracer.

2014/04/28 Page 28 / 36
Alarms Description Cause Remedy
2215 Tracer, upper pin: reading position transducer fail Read pin position from the sensor failed 1. Check the board 36A1
2. Check wiring cable 36CS1 - 36CS2
(wiring diagram sheet 31 and 40)

2221 Tracer, upper pin: open overtravel (S57)

2222 Tracer, upper pin: open signal lost (S57) Tracer upper pin losts open sensor signal. 1. Check the cilynder works properly (A57, A58).
1a. When the probe is open: output 1.14 and input 1.5
are ON.
1b. When the probe is closed: output 1.15 is ON and
input 1.5 is OFF.
2. Adjust the position of the open sensor (S57).
(electric diagram, sheets 8,41,52)

2223 Tracer, upper pin: open timeout (A57-S57) The Tracer upper pin hasn't reached the open position. 1. Check the cilynder works properly (A57, A58).
1a. When the probe is open: output 1.14 and input 1.5
are ON.
1b. When the probe is closed: output 1.15 is ON and
input 1.5 is OFF.
2. Adjust the position of the open sensor (S57).
(electric diagram, sheets 8,41,52)

2224 Tracer, upper pin: open sensor error (S57) The tracer upper pin's open sensor doesn't work properly. 1. Check the cilynder works properly (A57, A58).
1a. When the probe is open: output 1.14 and input 1.5
are ON.
1b. When the probe is closed: output 1.15 is ON and
input 1.5 is OFF.
2. Adjust the position of the open sensor (S57).
(electric diagram, sheets 8,41,52)

2231 Tracer, lower pin: moving too fast 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Tracer failure. 3. Verify the proper operation of the tracer.

2232 Tracer, lower pin: speed too high 1. Incorrect job 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Tracer failure. 3. Verify the proper operation of the tracer.

2233 Tracer, lower pin: position greater than the maximum 1. Lower pin not calibrated. 1. Start the tracer calibration.
allowed 2. Lower pin probe failure. 2. Verify the proper operation of the tracer.

2234 Tracer, lower pin: position less than the minimum allowed 1. Incorrect job. 1. Check if the JOB is set correctly.
2. Lens blank too small or too thin 2. Check if the lens' thickness and box match the job.
3. Lower pin not calibrated. 3. Start the tracer calibration.
4. Lower pin probe failure. 4. Verify the proper operation of the tracer.

2014/04/28 Page 29 / 36
Alarms Description Cause Remedy
2235 Tracer, lower pin: reading position transducer fail Read pin position from the sensor failed 1. Check the board 36A1
2. Check wiring cable 36CS1 - 36CS2
(wiring diagram sheet 31 and 40)

2241 Tracer, lower pin: open overtravel (S55)

2242 Tracer, lower pin: open signal lost (S55) Tracer lower pin losts open sensor signal. 1. Check the cilynder works properly (A55, A56).
1a. When the probe is open: output 1.12 and input 1.4
are ON.
1b. When the probe is closed: output 1.13 is ON and
input 1.4 is OFF.
2. Adjust the position of the open sensor (S55).
(electric diagram, sheets 8,41,52)

2243 Tracer, lower pin: open timeout (A55-S55) The tracer lower pin hasn't reached the open position. 1. Check the cilynder works properly (A55, A56).
1a. When the probe is open: output 1.12 and input 1.4
are ON.
1b. When the probe is closed: output 1.13 is ON and
input 1.4 is OFF.
2. Adjust the position of the open sensor (S55).
(electric diagram, sheets 8,41,52)

2244 Tracer, lower pin: open sensor error (S55) The tracer lower pin's open sensor doesn't work properly. 1. Check the cilynder works properly (A55, A56).
1a. When the probe is open: output 1.12 and input 1.4
are ON.
1b. When the probe is closed: output 1.13 is ON and
input 1.4 is OFF.
2. Adjust the position of the open sensor (S55).
(electric diagram, sheets 8,41,52)

2261 Lower tracer: Low light pulse duration 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2262 Upper tracer: Low light pulse duration 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2263 Lower tracer: Low led current 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2264 Upper tracer: Low led current 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2265 Tracers: tom many parity errors in received data Serial communication error between the PC and the Check the serial cable between data acquisition board
probes data acquisition board. and PC.

2266 Tracers: Possible disconnection of the tracers card Serial communication error between the PC and the Check the serial cable between data acquisition board
probes data acquisition board. and PC.

2014/04/28 Page 30 / 36
Alarms Description Cause Remedy
2267 Lower tracer: High led current 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2268 Upper tracer: High led current 1. Probe measuring system failure Replace the tracer.
2. Tracer acquisition board failure (36A1)

2301 Polish water pump: low pressure (S43) 1. Water Pressure too low. 1. Check the water presence.
2. Pressure switch failure. 2. Check the pressure switch S43: when water is present
the input 1.1 is On (electric diagram, sheets 6, 41).

2401 Cut manager: cn processing error The software detected an unexpected condition in the If the problem persists check the conditions that trigger
machine's state. the alarm and send a LOG to the MEI's technicians.

2402 Cut manager: configuration error The software detected an unexpected condition in the If the problem persists check the conditions that trigger
machine's state. the alarm and send a LOG to the MEI's technicians.

2403 Cut manager: pause incoherence. Send a Log to Mei then The software detected an unexpected condition in the If the problem persists check the conditions that trigger
reset and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

2404 Cut manager: interruption of interpolated motion. Send a The software detected an unexpected condition in the If the problem persists check the conditions that trigger
Log to Mei then reset and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

2405 Cut manager: lost axis control. Send a Log to Mei then The software detected an unexpected condition in the If the problem persists check the conditions that trigger
reset and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

2406 Cut manager: scanner error. Send a Log to Mei then reset The software detected an unexpected condition in the If the problem persists check the conditions that trigger
and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

2407 Cut manager: sequence anomaly. Send a Log to Mei then The software detected an unexpected condition in the If the problem persists check the conditions that trigger
reset and restart the cycle. machine's state. the alarm and send a LOG to the MEI's technicians.

2408 Cut manager: spindle not running The software detected an unexpected condition in the If the problem persists check the conditions that trigger
machine's state. the alarm and send a LOG to the MEI's technicians.

2409 Cut manager: lower tracer arm in wrong position The software detected an unexpected condition in the If the problem persists check the conditions that trigger
machine's state. the alarm and send a LOG to the MEI's technicians.

2410 Cut manager: upper tracer arm in wrong position The software detected an unexpected condition in the If the problem persists check the conditions that trigger
machine's state. the alarm and send a LOG to the MEI's technicians.

2411 Cut manager: lens absent (thickness measured is too 1. Lens not present in the machine 1. Check the Lens is present in the machine
small) 2. Tracer is not calibrated 2. Calibrate tracer

2412 Cut manager: too many points not measurable during The lens box is too small 1. Enlarge trace path
point by point tracing 2. Increase cfg parameter
TXPMaxUnmeasuredConsecutivePoints

2014/04/28 Page 31 / 36
Alarms Description Cause Remedy
2420 Server Bevel Manager: shared folder not found 1. The shared folder is not accessible 1. Check why the folder is not accessible (eg network
2. The cfg parameter "ServerBevelMachineFolder" is not connection)
set correctly 2. Correct the parameters cfg

2421 Server Bevel in error (.ser) 1. The Server Bevel is in error state, see the detailed 1. Contact the supplier of Server Bevel
messages.

2422 Server Bevel Manager: error writing Process Start File 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
(.str) parameter "ServerBevelMachineFolder")

2423 Server Bevel Manager: time out Process Parameter (.prm) 1. The Server Bevel did not write the file in the expected 1. Contact the supplier of Server Bevel
time 2. Test access to the shared folder (declared in cfg
2. The machine did not find the file in the shared folder. parameter "ServerBevelMachineFolder")
3. The cfg parameter "ServerBevelFileTimeOut" has a 3. Increase the value of the cfg parameter
value too low "ServerBevelFileTimeOut"

2424 Server Bevel Manager: error writing Measurement Data 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
File (.mdt) parameter "ServerBevelMachineFolder")

2425 Server Bevel Manager: error writing Measurement Shape 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
Data File (.msp) parameter "ServerBevelMachineFolder")

2426 Server Bevel Manager: time out Finishing Process (.fin) 1. The Server Bevel did not write the file in the expected 1. Contact the supplier of Server Bevel
time 2. Test access to the shared folder (declared in cfg
2. The machine did not find the file in the shared folder. parameter "ServerBevelMachineFolder")
3. The cfg parameter "ServerBevelFileTimeOut" has a 3. Increase the value of the cfg parameter
value too low "ServerBevelFileTimeOut"

2427 Server Bevel Manager: error writing Process End File 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
(.end) parameter "ServerBevelMachineFolder")

2428 Server Bevel Manager: error writing Error File (.err) 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
parameter "ServerBevelMachineFolder")

2429 Server Bevel Manager: error writing Inclination File (.inc) 1. Error writing the file in the shared folder 1. Test access to the shared folder (declared in cfg
parameter "ServerBevelMachineFolder")

2450 Vacuum cleaner inverter: Communication is not active There's a problem in the communication between the Check the serial cable in pages number 10, 12, 30.
inverter and the PC.

2451 Vacuum cleaner inverter: Command timeout The command answer didn't arrive within tha allotted time. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2452 Vacuum cleaner inverter: Enable timeout The enable command answer didn't arrive within tha If the problem persists check the conditions that trigger
allotted time. the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 32 / 36
Alarms Description Cause Remedy
2453 Vacuum cleaner inverter: Running signal lost The RUN signal was lost during the starting or driving of If the problem persists check the conditions that trigger
the inverter. the alarm and send a LOG to the MEI's technicians.

2454 Vacuum cleaner inverter: Unexpected Signal Run Run signal detected during an unexpected condition. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2455 Vacuum cleaner inverter: Speed out of velocity window The difference between the set and actual speed is above If the problem persists check the conditions that trigger
the limit set in the inverter. the alarm and send a LOG to the MEI's technicians.

2456 Vacuum cleaner inverter: Drive in alarm Drive in alarm: impossible to execute the command. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2457 Vacuum cleaner inverter: Start timeout The inverter run signal isn't arrived within the stipulated If the problem persists check the conditions that trigger
time. the alarm and send a LOG to the MEI's technicians.

2458 Vacuum cleaner inverter: Stop timeout The inverter stop signal isn't arrived within the stipulated If the problem persists check the conditions that trigger
time. the alarm and send a LOG to the MEI's technicians.

2459 Vacuum cleaner inverter: Serial communication error Serial communication error detected. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2460 Vacuum cleaner inverter: Serial communication timeout There's a problem in the communication between the Check the serial cable in pages number 10, 12, 30.
inverter and the PC.

2461 Vacuum cleaner inverter: Serial communication CRC error Serial communication checksum error. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2462 Vacuum cleaner inverter: Serial communication DATA Serial communication DATA error If the problem persists check the conditions that trigger
error the alarm and send a LOG to the MEI's technicians.

2463 Vacuum cleaner inverter: Serial communication DEVICE The device number required doesn't exist. If the problem persists check the conditions that trigger
error the alarm and send a LOG to the MEI's technicians.

2464 Vacuum cleaner inverter: DC Bus Under Voltage DC bus under voltage - Low AC supply voltage. Check with a tester the inverter's input phases. If the
problem persists check the conditions that trigger the
alarm and send a LOG to the MEI's technicians.

2465 Vacuum cleaner inverter: DC Bus Over Voltage Excessive inertia in the machine during deceleration. If the problem persists check the conditions that trigger
Deceleration rate is set too fast for inertia of machine. the alarm and send a LOG to the MEI's technicians.

2466 Vacuum cleaner inverter: Instantaneout AC Over Current AC instantaneous over current. Insufficient ramp times. If the problem persists check the conditions that trigger
Phase to phase or phase to ground short circuit at the the alarm and send a LOG to the MEI's technicians.
drive
output.

2467 Vacuum cleaner inverter: Brake Resistor Instant Over Braking resistor instantaneous current trip. Excessive If the problem persists check the conditions that trigger
Current current in braking resistor. the alarm and send a LOG to the MEI's technicians.

2014/04/28 Page 33 / 36
Alarms Description Cause Remedy
2468 Vacuum cleaner inverter: External Alarm External Alarm If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2469 Vacuum cleaner inverter: Excessive Speed Overspeed. Excessive motor speed (typically caused by If the problem persists check the conditions that trigger
the mechanical load driving the motor). The drive the alarm and send a LOG to the MEI's technicians.
produces an
overspeed trip if the output frequency (Pr 5.01) exceeds
1.2 x Maximum frequency and regenerating and in current
limit.

2470 Vacuum cleaner inverter: Auto Tuning Interrupted Auto-tune stopped before completion If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2471 Vacuum cleaner inverter: Brake Resistor Over Heat Brake Resistor Over Heat If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2472 Vacuum cleaner inverter: Output Over Heat Over Heat on drive output current If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2473 Vacuum cleaner inverter: IGBT Bridge Over Heat Drive over-heat (IGBT junctions) based on thermal model If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2474 Vacuum cleaner inverter: Heat Sink Over Heat Drive over-heat based on heatsink temperature If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2475 Vacuum cleaner inverter: Motor Thermistor Alarm Motor thermistor trip If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2476 Vacuum cleaner inverter: Digital Or 24V Output Overload +24V or Digital output overload If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2477 Vacuum cleaner inverter: Motor Over Heat Drive over-heat based on thermal model. The drive will If the problem persists check the conditions that trigger
attempt to stop the motor before tripping. If the motor the alarm and send a LOG to the MEI's technicians.
does not stop in 10 seconds the drive trips immediately.
Thermal model looks at DC Bus ripple as well as output
current. This is to protect the DC Bus stage from
overheating.

2478 Vacuum cleaner inverter: Analog Input1 Current Loss Analog input 1 current mode: current loss If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2479 Vacuum cleaner inverter: Serial Communication Timeout Serial comms timeout with external keypad on drives Check the serial cable in pages number 10, 12, 30.
comms port

2480 Vacuum cleaner inverter: EEPROM Fault Internal drive EEPROM failure. All the parameters are set If the problem persists check the conditions that trigger
to default. The trip can only be removed by entering a the alarm and send a LOG to the MEI's technicians.
load default command.

2014/04/28 Page 34 / 36
Alarms Description Cause Remedy
2481 Vacuum cleaner inverter: Phase Error High input voltage phase imbalance or input phase loss. Check with a tester the inverter's input phases. If the
Normally a motor load of between 50 and 100% of drive problem persists check the conditions that trigger the
rating is required to trigger the trip. The drive will attempt alarm and send a LOG to the MEI's technicians.
to stop the motor before tripping. The drive looks at DC
Bus ripple.

2482 Vacuum cleaner inverter: Resistance Measurement Error Failure to measure stator resistance during auto-tune or Check the motor connection to the inverter. If the problem
when starting in open-loop voltage modes 0 or 3. This is persists check the conditions that trigger the alarm and
either because the resistance exceeds the maximum send a LOG to the MEI's technicians.
measurable value or no motor connected to drive.

2483 Vacuum cleaner inverter: Control Word Error Trip initiated from the control word. If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2484 Vacuum cleaner inverter: Current Loop Overload Overload on current loop input (analog input 1). If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2485 Vacuum cleaner inverter: Destination Parm Conflict Destination parameter clash If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2486 Vacuum cleaner inverter: Power Stage Code Error Power Stage Code Error If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

2487 Vacuum cleaner inverter: Power Stage Unrecognized Power stage - unrecognised frame size If the problem persists check the conditions that trigger
Frame Size the alarm and send a LOG to the MEI's technicians.

2488 Vacuum cleaner inverter: OI Anomaly At Power Up OI failure at power up - output short circuit or possible Check the inverter connection. If the problem persists
output bridge check the conditions that trigger the alarm and send a
failure. LOG to the MEI's technicians.

2489 Vacuum cleaner inverter: DSP Comm Lost DSP Communications failure Check the inverter connection.If the problem persists
check the conditions that trigger the alarm and send a
LOG to the MEI's technicians.

2490 Vacuum cleaner inverter: Relay Or IGBT Error Soft start relay failed to close, or soft start monitor failed, If the problem persists check the conditions that trigger
or braking the alarm and send a LOG to the MEI's technicians.
IGBT short circuit at power up

2491 Vacuum cleaner inverter: Power Stage Thermistor Power stage thermistor fault If the problem persists check the conditions that trigger
Malfunctioning the alarm and send a LOG to the MEI's technicians.

2492 Vacuum cleaner inverter: DSP Software Overrun Power circuit thermistor 2 or 3 fault/internal fan fault (size If the problem persists check the conditions that trigger
3 only) the alarm and send a LOG to the MEI's technicians.

2493 Vacuum cleaner inverter: Fan Malfunctioning Fan failure (current too high) If the problem persists check the conditions that trigger
the alarm and send a LOG to the MEI's technicians.

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Alarms Description Cause Remedy
2494 Vacuum cleaner inverter: Low current Motor cables disconnected Check motor A74 wiring (electric diagram: sheet 20)

2495 Vacuum cleaner inverter: High current 1. Motor cables disconnected Check motor A74 wiring (electric diagram: sheet 20)
2. Motor runs using two phases

2496 Vacuum cleaner inverter: Configuration parameters error Setting minimum current (CurrentCheck.MinValue) higher Set consistently the maximum and minimum current
than the maximum (CurrentCheck.MaxValue)

2501 Work area supervisor: Generic error during zero Generic error during zero sequence. If the problem persists check the conditions that trigger
sequence. Send a Log to Mei then reset and restart the the alarm and send a LOG to the MEI's technicians.
cycle.

2502 Work area supervisor: Generic error during rest requence. Generic error during rest requence. If the problem persists check the conditions that trigger
Send a Log to Mei then reset and restart the cycle. the alarm and send a LOG to the MEI's technicians.

2503 Work area supervisor: Generic error during cut sequence. Generic error during cut sequence. If the problem persists check the conditions that trigger
Send a Log to Mei then reset and restart the cycle. the alarm and send a LOG to the MEI's technicians.

2504 Work area supervisor: Generic error during tracers Generic error during tracers calibration. If the problem persists check the conditions that trigger
calibration. Send a Log to Mei then reset and restart the the alarm and send a LOG to the MEI's technicians.
cycle.

2505 Work area supervisor: Possible collision in sequence. Possible collision in sequence. If the problem persists check the conditions that trigger
Send a Log to Mei then reset and restart the cycle. the alarm and send a LOG to the MEI's technicians.

2506 Work area supervisor: Generic error during movement to Generic error during movement to tracer pins mounting If the problem persists check the conditions that trigger
tracer pins mounting position. Send a Log to Mei then position. the alarm and send a LOG to the MEI's technicians.
reset and restart the cycle.

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