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DIMR CTC in HRM - Mcq

Mba (Savitribai Phule Pune University)

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Multiple Choice Questions

MCQs: [404 HRM] – [Current Trends & Cases in Human Resource Management]

Unit-1
Introduction and Concept of HR Trends

Q.No Question Answer

1 What are the factors responsible for the growth of HRM?
(a) Development of scientific management and awakened sense of social
responsibility.

(b) The problem of how the available human resource could effectively
minimize the cost and maximize the production.
(c) Technical factors, awakening amongst workers, attitude of the
government, cultural and social system.
(d) All of the above C

Resources and capabilities that serve as a source of competitive advantage

2 for a firm over its rivals are called _______________.
(a) core competency
(b) core competence
(c) competitive advantage
(d) competency A
3 Whom does Human relation approach refer to?

(a) Worker, who should be given humanly treatment at work.

(b) Mutual cooperation between employer and employee in solving the
common problems.
(c) Integration of people into a work situation that motivates them to work
together to achieve productivity and also economic, psychological and social
satisfaction.
(d) None of the above. C
Which of the following is a method of collection of information for job
4 analysis?
(a) Questionnaire method
(b) Ratio analysis
(c) Optimisation models
(d) Trend analysis A
5 Who laid the foundation of HRM practice?
(a) Elton Mayo

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(b) Roethlisberger and Dickinson

(c) Peter Drucker and Douglas McGregor
(d) David C. McClelland C
6 How HRM has become a highly specialised job?

(a) It is concerned with obtaining and maintaining a satisfied work force.

(b) It maximises the output and satisfaction of the employees.

(c) Promote group satisfaction and individual development.
(d) Optimum utilisation of man-power by motivation and improving the
efficiency. B
7 TQM’s major emphasis is on___________ .
(a) Product quality
(b) Company profitability
(c) Customer delight
(d) Employee training A

Ability to perform exceptionally well and increase the stock of targeted

8 resources within the firm is called ___________.
(a) productivity
(b) efficient
(c) effective
(d) competency D

An employee-working in a unit or plant who is a citizen of the country in

which the unit or plant is located but where the unit or plant is operated by
9 an organisation headquartered in another country _____________.
(a) Home Country National
(b) Host Country National
(c) Third Country National
(d) Host Country B
To calculate the need for manpower on the basis of the average loss of
manpower due to leave, retirement, death, transfer, discharge, etc. is known
10 as____________.
(a) work load analysis
(b) workforce analysis
(c) job analysis
(d) forecasting B
11 MPDQ Stands for___________
(a) Management Position Description Questionnaire

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(b) Management Process Descriptive Questions

(c) Methods for Personality Development Questions
(d) Modern Positions Developed Qualitatively A
The process of helping unwanted present employees find new jobs with
12 other firms called ______________.
(a) Outplacement
(b) Replacement
(c) Placement
(d) Employment A
13 Trend analysis is a ______________
(a) Forecasting technique
(b) Skills inventory
(c) Job analysis technique
(d) Markov analysis A

14 In Japanese management, employees’ career path is non-specialised. Why?

(a) In Japanese industries job rotation is carried out for employees to have
different skills and also for interdepartmental cooperation.
(b) In an organisation from the time of induction, employees are exposed to
various types of jobs and training to enable them to have adaptability to any
job.

(c) Japanese management system prefers to create capable workers to adapt

organisational changes, as and when required.
(d) Rotation of job provides benefit of skills required for top quality
executives. C
15 Who has said that HRM is not a one shot deal?
(a) Fayol
(b) Taylor
(c) Terry
(d) McFarland C
Skills inventory, replacement charts, Markov analysis, regression analysis all
16 are types of ____________.
(a) redundancy plan
(b) training plan
(c) retention plan
(d) forecasting methods D

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Trade unions and employee association, Industrial relation, employee

participation and empowerment are procurement functions of a manager
17 which comes under________.
(a) integration function
(b) procurement function
(c) development function
(d) behavioural function A
18 Quality improvement is_____________.
(a) a team effort
(b) achieved by quality inspector
(c) zero things gone wrong
(d) tough job, and not possible B

An employee working in a unit or plant who is not a citizen of the country in

which the unit or plant is located but is a citizen of the country in which the
20 organisation is headquartered is called __________.
(a) Home Country National
(b) Host Country National
(c) Third Country National
(d) Host Country A
21 “Human resource management” involves the elements of
(a) planning, organising, and controlling
(b) planning, organising and coordinating
(c) leading, directing and coordinating
(d) all of the above D

The procedure in which relevant information relating to a job and its

22 requirements is systematically discovered and noted is
(a) job analysis
(b) job specification
(c) job classification
(d) job evaluation A
Which pair in order of sequences represents the first and last steps in a T&D
programme?

(a) determination of T&D needs, and evaluation of T&D programme

(b) determination of T&D needs, and designing the T&D programme

(c) designing T&D programme, and implementing it
(d) evaluating of T&D programme, and implementing it A

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23 Career development involves

(a) conscious determination of career aspirations and potentialities of

employees and matching them with the organisation’s needs
(b) providing counselling to students to choose their careers

(c) providing information to students about opportunities of employment

(d) determining the potentialities of students for a suitable career A

The 2020 pandemic has undoubtedly had a great impact on people, so much
so that companies have put employee welfare at the top of their HR priorities
24 for
2021
2030
2040
2050 A

25 The skills that an HR professional needs to possess are always

decreasing
expanding
no change
remains same B

___________has always been part of the list of the most widely predicted
26 trends
travelling
canteen
Artificial Intelligence
rest facility C

27 It offer useful information on absenteeism rate, turnover, salary balance, etc.

Marketing strategies
Sales startegies
Financial caluclations
HR analytics D

28 ____________Will Continue to Develop in upcoming years

Gamification
Marketing strategies
Sales startegies

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Financial caluclations A

29 Having a clear and consistent _____________is important today

Sales startegies
digital transformation strategy
Marketing strategies
Financial caluclations B

When an employee expresses organisationally desired emotions during

30 interpersonal transactions, then it is known as_______________ .
(a) emotional labour
(b) displayed emotions
(c) felt emotions
(d) moods A
UNIT-2:Current HR Trends
31 The best AI agent is one which____________
a. Needs user inputs for solving any problem
b. Can solve a problem on its own without any human
intervention
c. Need a similar exemplary problem in its knowledge base
d. All of the above B
32 Artificial Intelligence is all about_____
A. Making a machine Intelligent
B. Programming on Machine with your Own Intelligence
C. Putting your intelligence in Machine
D. Playing a game on the Computer A
33 The application/applications of Artificial Intelligence is/are
A. Expert Systems
B. Gaming
C. Vision Systems
D. All of the above D
Strong Artificial Intelligence (AI) is

A. The embodiment of human intellectual capabilities within a computer

34

B. A set of computer programs that produce output that would be considered

to reflect intelligence if it were generated by humans

C. The study of mental faculties through the use of mental models

implemented on a computer
D. All of the mentioned A

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Who is known as the father of Artificial Intelligence?

35 A. Doug Cutting
B. John McCarthy
C. William S
D. Rasmus Lerdorf B
LISP was created by?
A. Marvin Minsky
36 B. Allen Newell and Herbert Simon
C. John McCarthy
D. Alan Turing C
Weak AI is

A. A set of computer programs that produce output that would be considered

to reflect intelligence if it were generated by humans

B. The study of mental faculties through the use of mental models

37 implemented on a computer

C. The embodiment of human intellectual capabilities within a computer

D. All of the above B

Expert Ease was developed under the direction of __________

A. John McCarthy
B. Lofti Zadeh
38 C. Donald Michie
D. Alan Turing C
________________ also allows for simpler and more meaningful
applications on the candidate’s end, which has been shown
to improve application completion rates.
Artificial intelligence
artificial man
39 artificial machine
artificial product A

The first widely-used commercial form of Artificial Intelligence (Al) is

being used in many popular products like microwave ovens,

automobiles and plug in circuit boards for desktop PCs. It allows

machines to handle vague information with a deftness that mimics

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40 human intuition. What is the name of this AI?

a. Boolean logic
b. Human logic
c. Fuzzy logic
d. Functional logic C

41 ______ that deals with the interaction between computers and humans
using the natural language
a. LISP
b. ELIZA
c. PROLOG
d. NLP D
42 The main tasks of an AI agent are______
a. Input and Output
b. Moment and Humanly Actions
c. Perceiving, thinking, and acting on the environment
d. None of the above C

43 1.Workplace related injuries, illnesses and deaths impose costs upon?

aEmployers bEmployeescThe communitydAll of the above D

Which of the following is not a legal responsibility of an employee?

a) To co-operate with their employer on health and safety matters

b) Not to interfere with anything provided for health and safety purposes
c) To undertake risk assessments for all activities involving significant
hazards
44 d) To take care of the health and safety of others C
Which of the following is not a formal action or penalty which the Health
and Safety
Executive (HSE) may impose if it believes there has been a breach of health
and safety
law?
a) Prohibition notice
45 b) Compensation notice
c) Intervention fee
d) Improvement notice B
Which of the following is not a good example of how to contribute to a
positive health

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and safety culture at work?

a) Complete tasks as quickly as possible
46 b) Correct poor practices shown by others
c) Avoid risk-taking behaviour
d) Prompt reporting of defective equipment A
Which of the following is not a good reason for an employer to investigate
accidents
which happen at work?
47 a) For insurance purposes
b) To demonstrate to their employees that they care
c) To prevent similar accidents happening again
d) To fine employees for damaging equipment D

Probability of the event that might occur X Severity of the event if it occurs =
(A) Accident
48 (B) Hazard
(C) Risk
(D) None of the above C

2-Industrial safety management if that branch of management which is concerned

with ______ hazards from the industries.
(A) Reducing
49 (B) Controlling
(C) Eliminating
(D) All of the above D
3-The following is indirect cost of accident
(A) Money paid for treatment of worker
(B) Compensation paid to worker
50 (C) Cost of lost time of injured worker
(D) All of the above C
4-The following is(are) physical hazard agent(s)
(A) Falls
(B) Electricity
51 (C) Inhalation
(D) All of the above D
5-Check list for Job Safety Analysis (JSA) consists of
(A) Work area, material, machine, tools
(B) Men, machine, material, tools
(C) Men, machine, work area, tools
52 (D) Men, work area. Material, tools A

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8-Which of the following colour is used for radiation hazard?

(A) Red
(B) Orange
(C) Green
53 (D) Purple D
................. uses electronic means to transfer funds directly from one account to
another rather than by cheque or cash?
M-Banking
E-Banking
O-Banking
C-Banking B
________is compared to rental and leasing methods to acquire computer systems
for a Management Information System (MIS), purchase method has following
54 advantage :
It has high level of flexibility
It doesn’t require cash up-front
It is a business investment
Little risk of obsolescence C

55 Which are the classifications of data used in Mobile Applications ?

Private data, User data, Shared data
Public data, User data, Virtual data
Private data, Public data, Shared data
Public data, Virtual data, User data C
Which of the following operating system is better for implementing client-server
56 network ?
Windows 95
Windows 98
Windows 2000
All of these C
are important to improve improve
57 Employee Engagement in organisation
lunch break
Feedback Tools
small breaks
Log breaks B
58 Data Analytics is useful in transforming
employees
HR data
managers
supervisors B

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59 ________are important to improve improve Productivity

lunch break
small breaks
Log breaks
Feedback Tools D
Unit 3 : Tectonic Shift in HRM Priorities

60 Which one of the following is NOT the advantage of Workforce Diversity?

A. Increased creativity and flexibility
B. Decreased problem-solving skills
C. Multiple perspectives
D. Greater openness to new ideas B
The Mental Process to interpret environment as’ per one’s own understanding is
61 known as:____________?
A. Perception
B. Personality
C. Attitude
D. Ability A
62 Motivating the employees is classified as___________?
A. Informational role
B. Interpersonal role
C. Decisional role
D. Conceptual role B
63 The first step in the e-selection process is____________?

A. consider how the various new stakeholders and clients will use the system

B. train the employees that will be responsible for the administration of the process
C. draw-up a flow chart of the current assessment process

D. draft the desired flow process that will result from the E-selection process C

Which of the following act represents a situation in which employment decisions

64 are NOT affected by illegal discrimination?
A. Fair employment
B. Legal compliance
C. Litigation Process
D. Affirmative action A

65 The Scope of human resource management includes:___________?

A. Production
B. Marketing

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C. Inventory management
D. Training & Development D
Human resource planning, recruitment, selection, placement and induction of staff
66 Includes in____
A. Motivation of HR
B. Acquisition of HR
C. Development of HR
D. Maintenance of HR B

67 Growth, profitability and innovation are the __________ objectives.

a) organizational
b) individual
c) group
d) societal A
_________ is a process of finding and stimulation of prospective employees to
68 apply for
jobs in the organization.
a) Placemen
b) Selection
c) Recruitment
d) Performance appraisa C
69 The purpose of a lock-out/tag-out procedure is to:
(A) Improve productivity on the job
(B) Secure harmful energy sources to prevent injury
(C) Slow down work so technicians are less stressed
(D) Save money
(E) Identify personal items to avoid theft B
The very first thing you should do if you are the first to witness or discover an
70 accident on the job site is to:

(A) Go find at least one co-worker to help you so you can work as a team
(B) Go to the scene and help the person(s) injured

(C) Find and fill out the necessary forms to document the incident
(D) Activate the emergency response system
(E) Contact your supervisor to report the incident D

71 ___________ in workforce can be due to different age groups.

Hierarchy
Diversity
Structure
Teams B

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What is a mixture of people comprising of different caste creed educational

72 background?
Network
Cross Culture Diversity
Population
managers B
73 Which groups of people are more creative and innovative?
Homogeneous
multi cultural teams
same culture
Heterogeneous B
74 What drives success and higher productivity at workplace?
Yoga
Meditation
Competition
Training D
75 Workforce diversity is________
Dynamic Multidimensiona
Static Dynamic Multidimensiona
Unidimensional
none of the above A
76 Re-Engineering begins with a fundamental .
Redesigning
Control
Process
Re-thinking D

77 Which of the following is the best explanation of business process reengineering?

A. Redesigning the organizational structure of a business
B. Redesigning workflow
C. Redesigning products
all of the above D
78 Business process reengineering is also known as
A. Business process change management.
B. Business redevelopment
C. Business design
D. Business improvement A
79 Seven step INSPIRE framework for BPR is developed by
A. Guha
B. Bhudeb Chakravarti
C. Crystler
D. Nolan B

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80 What is at the heart of any ERP system?

A. Information
B. Employees
C. Customers
D. Database D
The cost of re-engineering is often significantly less than the costs of developing
81 new software ?
TRUE
FALSE
A&B
None of the above A
82 BPR stands for__________________?
Business process re-engineering
Business product re-engineering
Business process requirements
None of the mentioned A
_________________is the amount of time spent at work against the amount of time
83 spent with family and leisure.
work-life balance
motivation
morale
values A

84 ____________ is the equilibrium between personal life and career work.

motivation
morale
values
Work–life balance D

85 _____________ established the philosophical basis for work-life balance

Taylor
Peter Drucker
Lillian Moller Gilbreth
Maslow C

86 Maintaining work-life balance helps ______________in the workplace.

reduce productivity
reduce stress
reduce motivation
reduce morale B

Unit 4: Enhancement of HR Functions through Current HR Trends

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87 HRM is concerned with the ------------------- in the organisation.

A. company
B. people
C. industry
D. society B
88 HRM can be understood as a process of
A. Processing
B. Developing
C. Maintaining People
D. All the above C
89 HRM is an art of
A. Preparation of a task
B. coordinating middle management
C. Helping top management
D. Managing people D
90 Why are employers interested in employee engagement?
A. To encourage employees to trust their manager.
B. To make a quick profit
C. To make employees work harder for less
D. Because engaged employees are more motivated and prepared to give their best
to make the firm succeed. D
91 HR policy makes employees
A. Train for future positions
B. A better person /worker
C. A knowledgeable person
D. . All the above A
92 Healthy HRM practices can help the organization
A. To reduce the disputes/ conflicts
B. To increase the promotional opportunities
C. To realize the employees
D. To maintain cardinal relationship D
93 Employee training requires to meet
A. Job requirement
B. Job enhancement
C. Job Analysis
D. Job Enrichment A
94 _____________ can be promoted for the top level job
A. Potential employees
B. Legal employees
C. Skilled employees
D. Trained employees A

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95 When industrial development increased by HR, it also stimulates

A. Organizational modifications
B. Economy
C. Technology
D. Socio cultural change B
96 HR also focuses on
A. Physical and emotional capital
B. The confident of employees
C. Communication styles of the workers
D. Attitude of the worker D
97 What is Harmonious relationship at workplace
A. Friendly in nature
B. Pleasing and consistent
C. cordial and available
D. All the above D
98 Working condition activities refers with
B. Policy and procedure of a firm
C. Health, safety, welfare services
D. culture of the organization C
99 Employee welfare is about
A. Determining employees’ real needs
B. Giving challengeable work
C. Showing the path by right leadership
D. Salary benefits A
100 ___________ is the art and science.
A. Labour legislation
B. Human Resource Management
C. Allotment of right job to right one
D. All of the above B
101 The scope of the HRM start from the
A. Manpower needs
B. Organizational needs
C. Social needs
D. Industry welfare A

102 _________________ are necessary to match the changing job requirements

A. Finance experts
B. Marketing experts
C. Technical skill personal
D. Legal experts C

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103 ____________ influence the financial wealth of the organization

A. Technological conditions
C. Social conditions
C. Political conditions
D. Economical conditions D

104 __________________have strength to match the growth of industrialization

A. Govt organization
B. Private organization
C. Private organization
D. All the above B

______________ seek to organize with __________________ over the terms and

105 conditions of employment for their members
A. Labour unions, Management
B. Employer, employee
C. Supervisor, subordinate
D. Leader, follower A
106 Labour market deals with
A. Job enrichment
B. Job enlargement
C. Demand and supply of labour
D. Promotions and transfer C
107 Organization undergoes changes consequent with
A. Alternation in the organizational management
B. Changes in demand of employees
C. Changes in the labour market
D. Modification in the job B
108 __________ will help to cope up with the changes
A. confidence and motivations
B. communication styles
C. Attitude and aptitude C
D. New skill and knowledge
_________ of Human Resource in the country influence the HRM function of any
109 organization
A. Structure
B. Values
C. Education
D. All the above D
____ is the major strategy of our country's HR focused to face the foreign
110 organization

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A. Challenge the competition

B. Focus on product
C. Recruitment of employees from other country
D. None of the above A
The candidates are having good education and communication skills are getting
111 more chance
A. For the promotion and increment
B. For the Job market
C. For the organization
D. For the labour market B
112 Human Resource Management is the process of
A. Recruitment and selection
B. Analyzing the skills
C. Workforce utilization
D. None of the Above A
113 Management in HRM refers to
A. Labour unions
B. Proper and maximum utilization of resources
C. Top management
D. Operations management B
114 The core purpose of HRM is
A. Select the right person for the task
B. satisfaction of employees
C. safety of employees
D. Make efficient purpose of existing HR D

115 You must treat your employees with respect and dignity - Quoted by
A. Dhirubhai Ambani
B. Bill Gates
C. Warren Buffet
D. Narayana Moorthy D
116 The resources by themselves
A. Have to be collected
B. Must be coordinated
c. Need to be organized
d. All the above D
117 What is meant by the term 'management by objectives'?
a. A system of giving the authority to carry out certain jobs by those lower down the
management hierarchy

b. The system of management that is based on bringing together experts into a team

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c. The setting of objectives by superior with the subordinates to bring about the
achievement of the organizational goals

d. The control of the organization by those in the 'head office' C

Which of the following is not a function normally performed by the HR
118 department?
a. Employee relation
b. Training and Development
c. Accounting
d. Recruitment and Selection C
119 The role of HR director is
a. solving the disputes
b. Extension of plan
c. Administration
d. Training and development C

120 Man of all the resources available to man, can grow and develop quoted by

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a. Peter Morrison
b. Peter. Drucker
121 c. Adam smith
d. Karl Marx B
The perspective for the need of HR is
A. Select the legal employee
B. promote the skill employee
122 C. Distinguishing the features of employees
D. To right person for the right job D
HRM is
A. Inter - related
B. Inter dependent
123 C. Interacting
D. All the above D
The skill and talents of HR
A. Need an opportunity
B. Obtained by the management
124 C. Exemplified C
D. Represented

__________ practices will help to overcome the HR promotions

A. Employment

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B. Economic
125 C. Innovative
D. Cultural changes C
_____ is the big problem for every organisation
A. recruiting and selecting
B. Attracting and retaining
126 C. Performance appraisal
D. Promotion and transfer B

The company's _____________ process ensures that it get's the right people
A. Recruitment
B. Motivation
127 C. Training A
COMPENSATION
Sending employees for higher studies
A. Process of appraisal
B. Process of selection
128 C. Motivation
D. Learning and development D
No attendance monitoring is pertinent to
A. career appraisal
B. Performance appraisal
129 C. Compensation and benefits
D. selection of the employee C
The name of the facilitator in the HR department
A. People's champion
B. Supervisor
130 C. Chief executive
D. Leader A
_________ deals with orientation along with parents
A. Campus recruitment
B. Walk in interview
131 C. Employees training
D. All the above A
What is the designation of the manager who energize the people at workplace with
focus
A. Employee energized executive
B. Employee engagement manager
132 C. Chief executive officer
D. HR trainer B
___________ ensures talented employees retained by reassigning them to other
groups

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Employees Enrolment review committee

Association of job secured for employees
133 Work allotment committee
D. People movement management review committee D
HRM policy is
Place of action
A decision making
134 Is a mission
All the above A
HRM policies lies in
A. An organization value
B. Philosophy
135 C. Concepts and principles
D. All the above D
______ is a well Thought-out course of action
A. Strategy
B. procedure
136 C. Mission B
D. Budgetary programme
The basic purpose of a procedure is
A. To identify the work
B. To understand the task
137 C. To spell out clearly the way C
D. To execute the work
Human resource policies are
A. Mitigate the company's risk of liability
B. Increase the benefit
138 C. Reduce the labour turnover
D. None of the above A
What are all the three basic compensation strategies?
A. Retain, educate and motivate the employee
B. Compliance, relationship, understand the unions
139 C. Secure, Satisfy and mitigate the jobs for employees

D. Market leader, competitive with market and below market D

In line authority the superior exercises
A. Direct supervision
B. Informal relationship
140 C. Formal relationship
D. Dictatorship A
What is the benefit of staff?
A. Handling complex managerial functions

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B. Assisting in decision making

141 C. Reliving an over burden of top executives
D. All the above D

_________ is responsible to run the organization according to a strategic plan

A. Staff authority
B. Organizational Hierarchy
142 C. Line authority
D. Organizational policy
HRD will develop the
A. Executive development
B. Strategic development
143 C. Planning and decision making
D. Organizational and personal skills D
HRD deals with functions such as
A. career development
B. Mentoring
144 C. Coaching
D. All the above D

__________emphasizes the strict observance of defined rules

A. Reaction management
B. Human Resources Management
145 C. Production Management
D. Personal Management D

During the lay off period, the employer has to pay ____ of the basic wages.
A. One fourth
B. Half
146 C. Three fourth
D. One third B
__________ involves a one to one discussion between the participant and
administrator.
A. Counselling
B. Training
147 C. Motivation
D. All of the above A

______ appraisal done separately will provide feedback on the potential of

these managers.
a. Potential
148 b. Managerial

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c. General
d. Administrative A

4-Point system and factor comparison methods are placed under such category
a. Non-quantitative job evaluation
149 b. Quantitative job evaluation
150 c. Job design
d. Any of the above B
(Ans:b)

_______ system stresses on discipline and there is simplicity in the form.

a. Merit rating
151 b. Point rating
c. Grading
d. Both ‘a’ and ‘b’ A

Stephen Knauf defined HRA as “the measurement & of Human

organisational inputs such as recruitment, training experience & commitment

152 a. Qualification
b. Accounting
c. Development
d. None of the above

A key HR role in the firm will be multidisciplinary consulting around

153 a. Individual
b. Team
c. Business unit
d. All of the above D
To calculate the number of persons required for various jobs with reference
154 to a planned output is called ________________.
(a) work load analysis
(b) workforce analysis
(c) job analysis
(d) forecasting A
155 International staffing does not give much emphasis on the consideration of
(a) cultural adaptability
(b) global experience
(c) family flexibility
(d) political consciousness D

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