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Ecommerce

The document provides an introduction to ecommerce, including a brief history from the 1970s to the present. It defines e-commerce as buying/selling over electronic systems like the Internet, while e-business involves broader business processes across the supply chain. The types of ecommerce include business-to-business, business-to-consumer, consumer-to-consumer, business-to-employee, and several variations of government and citizen interactions. Building a successful ecommerce business requires learning about the industry, developing a business idea, researching competition, marketing the business, and continually improving.

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Vineya Pullot Chandrasekharan
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46 views

Ecommerce

The document provides an introduction to ecommerce, including a brief history from the 1970s to the present. It defines e-commerce as buying/selling over electronic systems like the Internet, while e-business involves broader business processes across the supply chain. The types of ecommerce include business-to-business, business-to-consumer, consumer-to-consumer, business-to-employee, and several variations of government and citizen interactions. Building a successful ecommerce business requires learning about the industry, developing a business idea, researching competition, marketing the business, and continually improving.

Uploaded by

Vineya Pullot Chandrasekharan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPS, PDF, TXT or read online on Scribd
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INTRODUCTION TO ECOMMERCE

Brief History

1970s: Electronic Funds Transfer (EFT) Used by the banking industry to exchange account information over secured networks Late 1970s and early 1980s: Electronic Data Interchange (EDI) for e-commerce within companies Used by businesses to transmit data from one business to another 1990s: the World Wide Web on the Internet provides easyto-use technology for information publishing and dissemination Cheaper to do business (economies of scale) Enable diverse business activities (economies of scope)

E- Commerce VS

E - Business

E - Commerce
buying and selling of products or services over electronic systems

such as the Internet and other computer networks

E - Business
E-business involves business processes spanning the entire value chain:

electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners

Advantages and Disadvantages


Ware housing Inventory Handling costs Soft products

Trust and Reliability No Physical presence Network security issues Payment Frauds

Sample E Commerce Applications



Supply chain management Procurement and purchase Video on demand Home shopping ebay, Future bazaar. Remote banking SBI, HDFC Online marketing google, yahoo Interactive games zapaak Information on demand send space Ticket booking bus, movie, train IRCTC

Types of e-commerce
business-to-business (B2B) business-to-consumer (B2C) business-to-employee (B2E) business-to-government (B2G) government-to-business (G2B)

government-to-government (G2G)
government-to-citizen (G2C) consumer-to-consumer (C2C)

consumer-to-business (C2B)

Business-to-Business (B2B) is a term commonly used to describe commerce transactions between businesses like the one

between a manufacturer and a wholesaler or a wholesaler and a retailer i.e both the buyer and the seller are business entity
Business-to-consumer (B2C) describes

activities of businesses serving end consumers with products and/or services.

Consumer-to-consumer (or C2C) electronic

commerce involves the electronicallyfacilitated transactions between consumers through some third party. A common example is the online auction.
Business-to-employee (B2E) electronic

commerce uses an intrabusiness network which allows companies to provide products and/or services to their employees. Typically, companies use B2E networks to automate employee-related corporate processes. - Online insurance policy management

Government-to-Business (abbreviated G2B)

is the online non-commercial interaction between local and central government and the commercial business sector. For example govt auctions.
Government-to-Citizen (abbreviated G2C) is

the online non-commercial interaction between local and central Government and private individuals, rather than the commercial business paying tax etc

Government-to-Government (abbreviated

G2G) is the online non-commercial interaction between Government organisations, departments, and authorities and other Government organisations, departments, and authorities. Internal facing - joining up a single Governments departments, agencies, organisations and authorities External facing - joining up multiple Governments IS systems

Consumer-to-business (C2B) is an electronic

commerce business model in which consumers (individuals) offer products and services to companies and the companies pay them. This business model is a complete reversal of traditional business model where companies offer goods and services to consumers

Internet Usage and Population Statistics

Building a e-business

Learn what it means to join e-business revolution Find your unique place in the e-business market Shape your e-business idea Investigate your e-business competition Formalize and conceptually test business idea Build a fast and functional website Market your e-business Find a trading community support syour e-business Continuous improvement

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