Contents

Special Maintenance Procedures .................................................... 1

Clearing NV RAM ....................................................................... 1
Clearing the NV RAM from the Console ............................... 1
Clearing the NV RAM from the Control Desk Terminal ....... 1
Updating the Scorer Program from the Control Desk Terminal ... 2
CMOS RAM Setup ...................................................................... 2
CMOS Setup Using a CMOS Maintenance Board ................ 2
Changing the Scorer Maintenance Menu Password from the
Control Desk Terminal ................................................................. 3
Updating the CMOS Maintenance Board from the Control
Desk Terminal .............................................................................. 3

System Switch and Jumper Definition ........................................... 4

LGP I/O PCB ................................................................................ 4
Remote Video PCB ...................................................................... 5
Console Video PCB ...................................................................... 5
Console Controller PCB ............................................................... 5
Console Audio PCB ..................................................................... 6
Video Receiver PCB ..................................................................... 6
CMS Handset PCB ....................................................................... 6
CMS Audio PCB .......................................................................... 6
Composite-to-RGB Converter PCB ............................................. 7
TV-Only PCB ............................................................................... 7
Pinsetter Controller PCB .............................................................. 7
Adaptor PCB ................................................................................ 8
Console Option PCB .................................................................... 8
LGP Motherboard A ..................................................................... 9
LGP Motherboard B ................................................................... 10
LGP Motherboard C ................................................................... 13
Ethernet PCB .............................................................................. 14

Appendices i
 Repair Center Information............................................................ 15
Shipping Defective Material to Brunswick Electronic Repair
Center ......................................................................................... 15
Non-Repairable Conditions ........................................................ 16
Exchange Depot Information ..................................................... 16
Emergency Preshipments - Lane or Desk Down ........................ 17

Customer Response Center Information ..................................... 18

Customer Support ....................................................................... 18
Response Center Hours and Telephone Numbers ...................... 18
General Guidelines ..................................................................... 18

Glossary ........................................................................................... 20

ii Appendices
Special Maintenance Procedures

Clearing NV RAM
Each day the nonvolatile RAM should be cleared to refresh the memory within
the LGP. This can eliminate possible errors and LGP lockups that could occur
due to memory errors. The LGP NV RAM can be cleared individually for
each lane pair at the scorer console through the maintenance menu or for a
range of 16 lanes via the Control Desk terminal. Perform the following steps
to clear the nonvolatile RAM.

NOTE: This procedure erases all current bowler information and scores.
DO NOT PERFORM THIS PROCEDURE IF THERE IS BOWLING
INFORMATION ON THE LANE PAIR THAT MUST BE RETAINED .

Clearing the NV RAM from the Console

1. At the Frameworx logo (or special menu) enter the maintenance menu
password. The default password is: 6167254966.

2. Using the down button, select the option "Clear NV RAM."

3. Press "OK" button. Upon selecting "OK," the console will reboot.

Clearing the NV RAM from the Control Desk Terminal

1. At the CenterMaster Main screen select the Office Page button (Desk
Icon)

2. Select the "Scorer Maintenance" twist button.

3. Select "Operations"

4. Select the lanes that you want to clear. DO NOT EXCEED 16

LANES.

5. Select the "CLEAR NV" button.

Appendices 1
 Updating the Scorer Program from the Control Desk Terminal
1. At the CenterMaster main screen select the "Office Page" button (Desk
Icon).

2. Select the "Scorer Maintenance" Twist button to view the Scorer

Maintenance selections.

3. Select "Operations".

4. Select the lanes that you want to clear. DO NOT EXCEED 16 LANES.

5. Select the Install button.

CMOS RAM Setup

Whenever the Motherboard or hard drive in the LGP is replaced, the CMOS
RAM on the Motherboard must be reprogrammed. The CMOS RAM can be
programmed; with the supplied CMOS Maintenance PCB.

CMOS Setup Using a CMOS Maintenance Board

To setup the Motherboard’s CMOS RAM using the CMOS Maintenance
Board, perform the following steps:

1. Turn off the power to the LGP or Instant Replay Processor that requires
setup.

2. Insert the CMOS Maintenance Board into any open ISA slot on the
Motherboard.

3. With the CMOS Maintenance Board plugged in, turn the power back on
to the LGP or Instant Replay Processor.

4. Wait for the processor to boot normally.

NOTE: Because of the setup procedure, it may take an additional 30-60

seconds longer for the system to boot.

5. Once the system has booted up, turn the power off and remove the
CMOS Maintenance Board.

6. Replace the unit’s cover and turn the power on again. Verify that the
system boots up normally.

SPECIAL NOTE: If a system is having repeated problems with the CMOS

settings, the CMOS Maintenance Board can be left in the system until the
problem can be repaired.

2 Appendices
 Changing the Scorer Maintenance Menu Password from the Control
Desk Terminal

1. At the CenterMaster main screen select the "Office Page" button (Desk
Icon).

2. Select the "Scorer Maintenance" twist button to view the Scorer

Maintenance selections.

3. Select Password.

4. Select the lanes to recieve the new password. DO NOT EXCEED 16

LANES.

5. Enter the new scorer maintenance menu password in the "New

Password" entry box.

NOTE: You must enter a numeric password using the numbers 1-9. The
number 0 cannot be used! The pasword must also be atleast 5
characters with a maximum of 10 characters.

6. Re-enter the password in the "Confirm Password" entry box.

7. Select the "Send to Scorer" button to download the new passworsd to

the selected lanes.

Updating the CMOS Maintenance Board from the Control Desk Terminal
1. At the CenterMaster main screen select the "Office Page" button (Desk
Icon).

2. At the CenterMaster main screen select the "Office Page" button (Desk
Icon).

3. Select "Operations"

4. Select the lanes that you want to clear. DO NOT EXCEED 16 LANES.

5. Enter the filename "LoadCMOS" in the "Other" entry box.

6. Select the "Other" button.

Appendices 3
System Switch and Jumper Definition

LGP I/O PCB

JPR1: Selects RS-485 Termination
Pins 1-2 = Terminated
Pins 2-3 = Unterminated (Default)

JPR2 & JPR4: Selects Parallel Port Configuration

JPR2 JPR4
1-2 1-2 Printer Mode (Default)
1-2 2-3 EPP
2-3 1-2 ECP
2-3 2-3 ECP + EPP

JPR3: Hard Drive IDE Interface Enable

Pins 1-2 = Disabled, No Hard Drive

Pins 2-3 = Enabled (Default)

JPR5: Watchdog Timer

Installed = Enabled (Default)

Not Installed = Disabled

JPR6: FLASH and Static RAM Disable

Installed = Disable FLASH and Static RAM

Not Installed = Enabled Flash and Static RAM (Default)

JPR7: Powerfail Detection

Installed = Enable Powerfail Detection

Not Installed = Disable Powerfail Detection (Default)

JPR8: Connect logic and chassis grounds (PCB trace, not a micro-jumper)

Connected (Default)

JPR9: RS-485 Receiver Control

Pins 1-2 = Receiver controlled by RTS (Default)

Pins 2-3 = Receiver alsways enabled

4 Appendices
JPR10: Hard Drive IOCHRDY Selection

Pins 1-2 = Direct Connection to Bus

Pins 2-3 = Indirect Connection Via Controller (Default)

When the Sound Blaster PCB is NOT present, jumpers will short the following
pins on J6 and J7 connectors:

J6, Pins 1-2 (Default)

J7, Pins 1-2 (Default)

Remote Video PCB

JPR1: Console Video Address Selection

Installed = Select Console Video Addresses (Install for Skyworx

and Teamworx)

Not Installed = Select Remote Video Addresses (Remove for

Skyworx, Powerworx and Touchworx)

Console Video PCB

JPR1: Console Video Address Selection

Installed = Select Remote Video Addresses

Not Installed = Select Console Video Addresses (Default)

JPR2: Channel Reversal

Installed = Reverse Left and Right Video Channels

Not Installed = No Reversal (Default)

Console Controller PCB

JP1: Lane Selection

Pins 1-2 (R) = Right Lane Select

Pins 2-3 (L) = Left Lane Select (Default)

JP2: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

Appendices 5
 JP3: Selects RS=485 Termination

Pins 1-2 (U) = Unterminated (Default)

Pins 2-3 (T) = Terminated

J1: Keyboard Connection

Pins 21-22 = Install jumper if touchscreen is installed

Pins 21-22 = Remove jumper for standard keyboard (Default)

Console Audio PCB

JP2: Lane Selection

Pins 1-2 (L) = Left Lane Select (Default)

Pins 2-3 (R) = Right Lane Select

JP3: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

Video Receiver PCB

No Jumpers

CMS Handset PCB

No Jumpers

CMS Audio PCB

JP1: Connect logic and analog grounds (PCB trace, not a micro-jumper)

Connected (Default)

JP2: Connect logic and chassis grounds (PCB trace, not a micro-jumper)

Not Connected (Default)

JP3: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

6 Appendices
Composite-to-RGB Converter PCB
JPR 1,2,3: Scorer Monitor Cable Length

Pins 2-4 = 100 Feet

Pins 1-2 = 200 Feet (Default)
Pins 3-4 = 300 Feet
Pins 5-6 = 400 Feet

JPR 5, 6, 7: TV-Only Monitor Cable Length

Pins 2-4 = 100 Feet

Pins 1-2 = 200 Feet (Default)
Pins 3-4 = 300 Feet
Pins 5-6 = 400 Feet

TV-Only PCB
JPR1: Selects RS-485 Termination

Pins 1-2: Unterminated

Pins 2-3: Terminated (Default)

JPR2: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

JPR3: Lane Selection

Installed = Right Lane Select

Not Installed = Center or Left Lane Select (Default)

Pinsetter Controller PCB

JP1, 2, 3: Select Scanner Type

Pins 1-2 = GS-92, AS90 Scanner Port

Pins 2-3 = CCD, 79, 86 Scanners or Pinsensors (Default)

JP4: Selects RS-485 Termination

Pins 1-2 = Terminated (Default)

Pins 2-3 = Unterminated

Appendices 7
 JP5: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

JP6: Connect logic and chassis grounds (PCB trace, not a micro-jumper)

Not Connected (Default)

S1: Configuration Setup

Switch
Settings
No.
No.1 No.2
10 Pin Pinsetter Off Off
1, 2 5 Pin Free Fall Pinsetter (Double Diamond) On Off
5 Pin String Pinsetter Off On
Duck Pin String Pinsetter On On

No. 3 No. 4 No. 5 No. 6 No.7

3-7
All Installations Off Off Off Off Off
No. 8
8 Scanner or Pinsensor Present Off
Scanner or Pinsensor Not Installed On

Adaptor PCB
JPR1: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

JPR2: Connect logic and chassis grounds (PCB trace, not a micro-jumper)

Not Connected (Default)

Console Option PCB

JP1: Watchdog Enable

Installed = Watchdog Enabled (Default)

Not Installed = Watchdog Disabled

JP2: Lane Selection

Pins 1-2 (L) = Left Lane Select (Default)

Pins 2-3 (R) = Right Lane Select

8 Appendices
JP3: Touchscreen Present

Installed = Touchscreen Present (Default)

Not Installed = No Touchscreen

JP4: Card Reader Present

Installed = Card Reader Present

Not Installed = No Card Reader (Default)

LGP Motherboard A
JP1: VESA Logic Bus ID3

Installed = VL Bus ID is 3
Not Installed = Disabled (Default)

JP2: VESA Logic Bus ID2

Installed = VL Bus ID is 2
Not Installed = Disabled (Default)

JP3: VESA Logic Bus ID1

Installed = VL Bus ID is 1
Not Installed = Disabled (Default)

JP4: VESA Logic Bus ID0

Installed = VL Bus ID is 0 (Default)

Not Installed = Disabled

JP5: Bus Speed

Installed = Bus Speed is greater than 33 MHZ

Not Installed = Bus Speed is equal to or less than 33MHZ
(Default)

JP6: Cache memory size

Pins 1-2 = 128K Cache

Pins 2-3 = 64K Cache (Default)

JP7, JP8: Clock Speed

JP7 Installed, JP8 not Installed = 33MHZ Clock (Default)

JP7 Not Installed, JP8 Installed = 25MHZ Clock

Appendices 9
 JP9: CMOS Setup

Pins 1-2 = Clears CMOS Setup Information

Pins 2-3 = Normal CMOS Operation (Default)

JP10: BIOS Password

Installed = Enables Password protection for BIOS

Not Installed = Disables BIOS Password protection (Default)

LGP Motherboard B
CPU & Frequency Selection
CPU Selection (JP8, JP17, JP18, JP19, JP20, JP23, JP26, JP27, JP28, JP29,
JP31, JP32, JP36)

CPU Type 486SX 486DX/DX2 SL - 486SX SL - 486DX

Default

JP8 2-3 2-3 2-3 2-3

JP17 Open Open Open Open
JP18 Open Open Open Open
JP19 1-2 1-2 1-2 1-2
JP20 Open Open Open Open
JP23 1-2 1-2 2-3 2-3
JP26 Open Open Close Close
JP27 Open Open Close Close
JP28 Open Open Open Open
JP29 Open 1-2 Open 1-2
JP31 2-3 1-2 2-3 1-2
JP32 Open 2-3 Open 2-3
JP36 Open Open Open Open

10 Appendices
CPU Selection (JP8, JP17, JP18, JP19, JP20, JP23, JP26, JP27, JP28, JP29,
JP31, JP32, JP36)

CPU Type AMD 3.3V CPU Intel 486DX4 Cyrix 486DX

Default
JP8 2-3 2-3 5V CPU : 2-3
3V CPU : 1-2
JP17 Open Open 1-2
JP18 1-2 : 3X CLK Open Open
2-3 : 2X CLK
JP19 1-2 1-2 2-3
JP20 Open Open : 3X CLK Open
1-2 : Reserved
2-3 : Reserved
JP23 1-2 2-3 1-2
JP26 Open Close Open
JP27 Open Close Open
JP28 Open Open 1-2 : M7 1X CLK
2-3 : M7 2X CLK
JP29 1-2 1-2 1-2
JP31 1-2 1-2 1-2
JP32 2-3 2-3 2-3
JP36 Open Close Open

Frequency Selection (JP34, JP35)

CPU Type JP34 JP35
25MHz Close Open
33MHz/66MHz/100MHz Open* Close*
40MHz/80MHz Open Open
50MHz Close Close

Cache Size Selection (JP43, JP44, JP41, JP22)

Cache Size JP22 JP41 JP43 JP44
128K 1-2 1-2 Open Close
256K 1-2 2-3 Close Close
512K 2-3 1-2 Close Close

Appendices 11
 VESA Local Bus Selection (JP38, JP39) (not used)
Jumper Setting Function
Open* OWS
JP38
Close 1WS
Open* <= 33MHz
JP39
Close > 33MHz

Green Device Connector (JP13) (not used)

Pin Number Function

1 GND

Connect to External Device Normal = High

2
for Green (AC Power, VGA etc.) Green Mode = Low

External Power Management Interface (JP12) (not used)

Pin Number Function

1 GND

External Power Management Normal = High

2
Interface Green Mode = Low

On Board CPU Voltage Selection CPU (JP21)

JP21 Function

Open
For 3.3 V CPU (DX4 etc.)
Close

Turbo Switch Connector (JP49)

Turbo Speed Turbo LED

Close Low Off

Open* High On

12 Appendices
 CMOS Power Source (JP10)
JP10 Operation

1-2 Clear CMOS

2-3* On Board Battery

Mono/Color Display Selection (JP14)

JP14 Display Adapter Type

Open Mono Display

Close* Color Display

LGP Motherboard C
NOTE: Standard setting of production is AMD DX2-66 CPU (3.45 Volt)

CPU Type Configuration

INTEL/ INTEL INTEL INTEL INTEL AMD486 AMD486 AMD ENHANCE CYRIX CYRIX
A MD ENHANCE (P24C) P24T P24D DX2-66 DX4-10 486(3.45 V) DX2-66 CX586
486DX 486DX2 (3 V) DX2-80 (3.45 V) DX4-100 (3.45 V)
(3.45 V) DX2-80 DX4-100 DX2-80
DX5-133 DX4-120 (3.45 V)

JP9 OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN CLOSE CLOSE
JP10 OPEN CLOSE CLOSE CLOSE CLOSE OPEN OPEN CLOSE CLOSE CLOSE CLOSE
JP11 1-2 1-2 1-2 2-3 2-3 1-2 1-2 2-3 2-3 2-3 2-3
JP12 OPEN 1-2 1-2 1-2 1-2 OPEN OPEN 1-2 1-2 2-3 2-3
JP13 1-2 1-2 1-2 1-2 1-2 1-2 1-2 1-2 1-2 OPEN OPEN
JP19 OPEN OPEN OPEN OPEN 1-2 2-3 1-2 1-2 1-2 OPEN 1-2
JP20 OPEN CLOSE CLOSE CLOSE CLOSE OPEN OPEN CLOSE CLOSE CLOSE CLOSE
JP21 OPEN 1-2 1-2 1-2 1-2 OPEN OPEN 1-2 1-2 2-3 1-2
JP23 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4 1-2, 3-4
JP29 1-3, 2-4 1-3, 2-4 3-5, 4-6 1-3, 2-4 1-3, 2-4 3-5, 4-6 3-5, 4-6 3-5, 4-6 3-5, 4-6 3-5, 4-6 3-5, 4-6
JP30 OPEN OPEN OPEN OPEN OPEN OPEN OPEN 1-2 OPEN OPEN OPEN
JP32 OPEN OPEN OPEN 2-3 2-3 OPEN OPEN 2-3 2-3 1-2 2-3
JP45 OPEN OPEN 1-2 OPEN OPEN 3-4 3-4 3-4 3-4 3-4 3-4

JP46 OPEN 1-2 1-2 1-2 1-2 OPEN OPEN 1-2 1-2 2-3 2-3

CPU Clock Frequency (Yellow Jumper Cap)

25 Mhz 33Mhz 40 Mhz 50 Mhz

JP17 OPEN CLOSE CLOSE OPEN

JP18 OPEN CLOSE OPEN CLOSE

Appendices 13
 CACHE Memory Configuration (Blue Jumper Cap)
64KB 128KB 256KB 256KB 256KB 512KB

JP8 2-3 1-2 2-3 2-3 1-2 1-2

JP27 OPEN CLOSE CLOSE CLOSE CLOSE CLOSE
JP28 OPEN OPEN CLOSE CLOSE CLOSE CLOSE
JP43 OPEN OPEN OPEN OPEN CLOSE CLOSE
JP44 1-2 1-2 2-3 1-2 2-3 1-2
TYPE 8K*8 32k*8 32K*8 32K*8 64K*8 128K*8
TAG 8K*8 8K*8 16K*8 32K*8 16K*8 32K*8
BANK 2 BANKS 1 BANK 2 BANKS 2 BANKS 1 BANK 1 BANK

Jumper Setting Function

JP2 1-2 Discharge CMOS (Note: All Data in the CMOS will be erased.)
2-3 Charge CMOS
JP5 1-2 72 pin Simm Module As Bank0
2-3 30 pin Simm Module AS Bank0
JP30 OPEN 3xclk FOR INTEL P24X and ENHANCE AMD CPU
1-2 72pin Simm Module As Bank0
JP36 OPEN Normal Speed

CLOSE Turbo Speed

JP39 CRT Power Down

J1 Keyboard Connector

J2 External Battery Connector (Pin 1 For =, Pin 4 For-)

PL1 Power Supply Connector

JP46 (1-2) INTEL/AMD SMI.(2-3) CYRIX SMI.

Ethernet PCB
No jumpers are located on this board.

14 Appendices
Repair Center Information
To contact the Brunswick Electronic Repair Center, call 1.800.323.8141.
Please have your center name and customer number ready. You will also
need the name, part number, and software version of any assembly you
wish to order. The Repair Center cannot provide technical
troubleshooting and/or analysis. Please contact the Brunswick
Customer Response Center for that assistance. They can also be reached
at 1.800.323.8141.

Shipping Defective Material to Brunswick Electronic Repair Center

1. Printed circuit boards must be individually wrapped in antistatic
material.

2. Hard drive assemblies must be handled like glass at all times. Credit
will be issued only for defective hard drives returned in the original
shipping carton.

3. Proper packing material in a sufficient quantity must be used to prevent

damage in shipping and handling. Please use bubble wrap, packing
peanuts, or the original packing material. Old magazines, dirty rags, and
clothing are not considered proper packing material!

4. Please put return address inside and outside all packages.

5. A completed Electronic Repair Form (Traveler) must be included. A

reproducible blank form is included in this Guide and also on the back
of the Repair Center price list. Be sure to keep a copy for your records.

6. Boards or assemblies that are received damaged due to insufficient or

improper packing procedures will be returned to the customer as
unrepairable.

7. Please handle the defective assemblies the way you would handle your
repaired assemblies. Remember, the next customer to receive the
assembly could be you!

8. Send defective boards or assemblies to:

Brunswick Indoor Recreation Group
Electronic Repair Center
525 West Laketon Avenue
Muskegon, MI 49441
(Please be sure to include Electronic Repair Center in the address!)

Appendices 15
 Non-Repairable Conditions
Units with any type of the following conditions CANNOT be repaired and
will be returned as unrepairable.
1. Assemblies and circuit boards with parts stripped off.
2. Missing circuit runs or gold contacts.
3. Cracked printed circuit boards.
4. Solder on gold contacts.
5. Multiple crushed or broken components
6. Burned printed circuit boards.
7. Assemblies with unauthorized center repairs

Exchange Depot Information

The Brunswick Electronic Repair Center also maintains supply depots for
more convenient parts exchange. While these depots are not able to stock
everything that the Muskegon Repair Center does, they maintain an adequate
inventory of many Brunswick boards and assemblies. They also offer preship
expedite service and next day air delivery. Inquiries regarding system
problems or identification of individual assemblies should be directed to the
Brunswick Customer Response Center.

For customers in the Western United States, the depot location is:
Western Pacific Bowling Supply Company
1216 West Grove Avenue
Orange, CA 92865
8:00 a.m. - 5:00 p.m. Pacific Time Phone: 800.595.2695 Fax: 714.974.2681

For customers in Canada, the depot location is:

Bowling Sales of Canada, Inc.
959 Kamato Road
Mississauga, ON L4W 2R5
8:00 a.m. - 5:00 p.m. Eastern Time Phone: 800.561.2695 Fax:
800.593.5666

16 Appendices
Emergency Preshipments - Lane or Desk Down
1. The emergency preshipment program is not intended to replace an
adequate spare parts inventory in the bowling center.

2. Targeted response time to ship your parts is 24 to 48 hours after receipt

of order.

3. With an emergency preshipment, you will be invoiced for the exchange

price, plus a $60.00 non-refundable preshipment handling charge. If
Brunswick does not receive your defective assembly within 30 days of
the date the preship assembly left Brunswick, you will be charged the
full preshipment price. Any assemblies received after 30 days will be
processed as a regular customer exchange.

4. Customers are solely responsible for the correct identification of

specific software and assemblies they are ordering. Assistance in
determining or verifying your parts and assemblies is available from the
Brunswick Customer Response Center.

Appendices 17
Customer Response Center Information

Customer Support
The Customer Response Center is provided to assist you in resolving problems
and answering questions on your Brunswick capital equipment. Please review
these procedures to enable you to solve any problems quickly.

Response Center Hours and Telephone Numbers

The Customer Response Center can be reached 24 hours a day, seven days a
week at 1.800.323.8141 (U.S. and Canada) or via email at
CRC@brunbowl.com. If you leave a message after normal business hours, we
will return your call the next morning.

Normal business hours:

Monday - Friday 8:00 a.m. - 5:00 p.m. Eastern Direct call to next
available technician.
Monday - Friday 5:00 p.m. - 8:00 p.m. Eastern Message only.
Technician will call back..
Saturday & Sunday Message only.
Technician will call
back on Monday.

General Guidelines
These guidelines and suggestions will allow us to assist you in solving
problems or answering questions in the fastest possible time.

• The Customer Response Center is currently able to offer assistance only

in English.

• To obtain full value and functionality from Brunswick capital

equipment products, all personnel who are responsible for using or
maintaining this equipment should be fully trained in its proper use and
operation.

• Please be sure you refer to all available documentation and manuals

before calling the Customer Response Center. Most questions are
effectively answered there.

• If an answer cannot be found, please call the Customer Response Center

at 1.800.323.8141. You will be given the choice of holding for a
technician or leaving a message in our Waitless Queue©.

18 Appendices
The following information is needed to return your call:
- Business or trade name of the bowling center.
- Center’s Brunswick customer number.
- A brief description of the symptoms experienced.
- Other pertinent information, including any error codes.

If you choose to leave a message, providing the additional information listed

below will insure we return your call promptly:
- Center phone number including area code and country code, if applicable.
- Name of contact person or persons.
- Best time and day to return your call.

If you choose to hold for a technician, the average hold time is about 6
minutes. However, there will be longer hold times during peak periods
(between 11:00 a.m. and 2:00 p.m.) or peak season (August and September
league start up). Shorter hold times are normal early in the day, late in the
afternoon, or anytime during the evening.

Whichever choice you select - holding or leaving a message - the technician

will work with you to determine the problem, probable causes, and possible
solutions. Some problems may have multiple symptoms and multiple possible
solutions. Not all problems will be solved with a single, simple answer.

If you choose to leave a message, our new Waitless Queue© will speed up the
response. The message you leave will hold your place in the queue allowing
the freedom to perform other duties instead of holding on the line. The more
information you can provide when leaving a message, the greater the
possibility the technician will be able to call back with a solution. There is no
time limit on the length of the message. If insufficient information is left, the
technician may have to call for more information and not be able to solve the
problem right away.

When calling on Saturday or Sunday, we operate with reduced staffing and

you will only be given the option of leaving a message for a technician. This is
done to reduce hold time and allow you to perform other duties. If this is an
emergency situation (center down, lanes down), please note that when you
leave a message. If you contact the Customer Response Center via E-mail, you
will receive an E-mail response within 24-48 hours.

The Brunswick Customer Response Center is pleased to be able to provide the

best assistance in the industry. The assistance you need to keep the most
important customer happy - the bowler.

Appendices 19
Glossary
10Base-2 The 50 Ohm coaxial cabling used in an Ethernet network. This
cable is used to wire the office computer to the hubs located on the curtain
wall.

10Base-T A cable that consists of multiple pairs of two wires twisted around
one another to form what is referred to as a twisted pair. This is the type of
cable that attaches the LGP to the Ethernet hubs.

27" C5 Monitor A monitor that is used to display the scorer console video.
It can also display VCR video if needed.

Adapter Also known as an add-on card, controller, expansion card, or I/O

card. Adapters are installed in expansion slots to enhance the processing power
of the computer or to communicate with other devices. Examples of adapters
include asynchronous communication, floppy disk-controller, and expanded
memory.

Address A unique memory location permitting reading or writing of data to/

from that location. Network interface cards and CPUs often use shared
addresses in RAM to move data between programs.

Analog-to-Digital Converter (ADC) A device that converts analog input

signals to digital output signals used to represent the amplitude of the original
signal.

A/P Automatic Pinsetter

Application software A computer program designed to help people perform

a certain type of work. An application can manipulate text, numbers, graphics,
or a combination of elements. Some application packages focus on a single
task and offer greater computer power while others, called integrated software,
offer less power but include several applications, such as word processing,
spreadsheet, and database programs. An application may also be referred to as
software, program, instructions, or task. See also software.

ASCII (American Standard Code for Information Interchange) The data

alphabet used in the IBM PC to determine the composition of the 7-bit string
of 0s and 1s that represents each character (alphabetic, numeric, or special). It
is a standard way to transmit characters.

Asynchronous communication (ASYNC) A type of serial communication

by which data is passed between devices. “Asynchronous” means that the
timing of each character transmitted is independent of other characters.

Audio Electronic name for sound.

20 Appendices
Average access time The time (in milliseconds) that a disk drive takes to
find the right track in response to a request (the seek time), plus the time it
takes to get to the right place on the track (the latency).

Backup To make a copy of a file, group of files, or the entire contents of a

hard disk.

Ball Detect An optical device that sends a signal to the scanner or pinsensor
to start the scoring process whenever it senses the delivery of a ball.

Ball Passing Sensor A detect unit that caused the overhead to change from
the form display to the pin display. Used in the Instant Replay system.

Batch File A file containing commands that can cause several different
programs to execute automatically.

Baud rate A measure of the actual rate of symbols transmitted per second,
which may represent more than one bit. A given baud rate may have more
than one bps (bits per second) rate. Baud rate is often used interchangeably
with bps, although this is technically incorrect.

Binary A numbering system with two digits, 0 and 1, used by computers to

store and process information.

BIOS (Basic Input/Output System) A collection of primitive computer

routines (stored in ROM in a PC) that control peripherals such as the video
display, disk drives, and keyboard.

Bisynchronous (BISNYC) Computer communications in which both sides

simultaneously transmit and receive data.

Bit A binary digit: the smallest piece of information that can be recognized
and processed by a computer. A bit is either 0 or 1. Bits can form larger units
of information called nibbles (4 bits), bytes (8 bits), and words (usually 16
bits). See also data bit.

Bits per second (bps) The number of data bits sent per second between two
modems. Used as a measure of the rate at which digital information is handled,
manipulated, or transmitted. Similar, but not identical, to baud rate.

Bowler Entry Station The keyboard pedestal used in the Teamworx

configuration that allows the bowler to enter all the information and selections
as a full scorer console but does not have the lower monitors.

Broadband Coaxial cable capable of carrying several signals simultaneously

on different channels.

Appendices 21
 Broadcast Messages Messages sent to all computers on a network.

Buffer An area of RAM (usually 512 bytes plus another 16 for overhead) in
which DOS stores data temporarily. See also frame buffer.

Bus A group of wires used to carry a set of related signals or information

within a computer from one device to another. This term is also used to
designate a simple linear shaped local area network.

Byte A sequence of adjacent binary digits that the computer considers a unit.
A byte consists of 8 bits.

Cache An amount of RAM set aside to hold data that is expected to be

accessed again. The second access, which finds the data in RAM, is very fast.
(Pronounced like “cash.”)

Card A printed circuit board that has terminals at one end so that it can plug
into another printed circuit board.

CCD (Charged Coupled Device) A device that is kept in a constant state of

electrical charge. When the device is stimulated by an outside force (ie. light)
electrical energy is released.

CGA IBM’s first color graphics standard, capable of 320 by 320 resolution
at four colors (or gray shades on laptops), or 640 by 200 at two colors (black
and white). CGA Only laptops are behind the times.

Chip An integral part of the PC. These are very tiny, square or rectangular
slivers of material (usually silicon) with electrical components built in. Some
of the chips in a computer aid in memory, but the most important chip is the
microprocessor. This is the “8088”, “286”, “386”, or “486” that is referred to
when talking about a specific machine’s features.

Clock A circuit used to set the speed of a computer, microprocessor, or other

device.

Clone An IBM PC/XT or AT compatible computer made by another

manufacturer.

Cluster A hard-disk term that refers to a group of sectors, the smallest

storage unit recognized by DOS. On most modern hard disks, four 512-byte
sectors make up a cluster, and one or more clusters make up a track.

CMOS (Complementary Metal Oxide Semiconductor) A type of memory

chip that retains its data when power is turned off as long as it retains a trickle
of power from a battery.

22 Appendices
Coaxial Cable A 2-pin conductor cable consisting of a single center wire
surrounded by a tubular shield. Most coaxial cables use braided metal as the
shield.

COM Communications port or serial port used by modems, mice, and some
printers. DOS assigns these ports as COM1, COM2, and sometimes COM3
and COM4. DOS also lets you refer to the first communications port as AUX.

NOTE: Some programs count communications ports starting with 0, so “Port

0” or “Communications Port 0” would be COM1 and “Port 1” would be
COM2.

Communications parameters Settings that define how communications

software will handle incoming data and transmit outgoing data. Parameters
include bits per second, parity, data bits, and stop bits.

Console Video PCB A circuit board located in the LGP that controls the
video going to the lower monitors.

Convergence A video term that describes the way in which the three beams
that generate the three color dots (red, green, blue) should meet. When all
three dots are excited at the same time and their relative distance is perfect, the
result is pure white. Deviation from this harmony (due to an incorrect
relationship of the beams to each other) results in poor convergence. This
causes white pixels to show bits of color and can decrease image sharpness
and resolution.

CPU (central processing unit) A chip or circuit board that is the “brain” of
the unit it resides in. The element that does the actual adding and subtracting
of 0s and 1s and the manipulation and moving of data that is essential to
computing. The CPU is responsible for processing and logical decision
making.

CRT (Cathode Ray Tube) A video monitor or picture tube of a display.

CSMA/CD (Carrier Sense Multiple Access with Collision Detection) A

method of avoiding data collisions on a local area network while allowing all
network cards access to the data cable.

Database A file consisting of a number of records or tables, each of which is

constructed of fields (in column format) of a particular type, together with a
collection of operations that facilitate searching, sorting, recombination, and
similar acts.

Data bits The bits sent by a modem. These bits make up characters and
don’t include the bits that make up the communications parameters. See also
bit.

Appendices 23
 DC (Direct Current) Rectified AC or battery voltage. A type of current that
is steady and free from fluctuation.

DCE (Data Communication Equipment) Refers to modems (generally).

Deflection Coil An electrical coil which directs the electrons generated

inside a CRT to a particular location on the screen.

Device Any piece of computer hardware.

Digital-to-analog converter (DAC) A circuit that accepts digital input

signals and converts them to analog output signals. Sometimes called DAC
chips, they are used in VGA video cards, for example.

Directory A list of file names and locations of files on a disk.

Disk A circular metal platter or mylar diskette with magnetic material on

both sides that stores programs and data. Disks are rotated continuously so
that read/write heads mounted on movable or fixed arms can read or write
programs or data to and from the disk. See also floppy disk, hard disk.

Disk cache A portion of a computer’s RAM set aside for temporarily

holding information read from a disk. The disk cache does not hold entire files
as does a RAM disk, but information that has either been recently requested
from a disk or has previously been written to a disk.

Disk Caching A reserved area in RAM where often-requested files are

stored. This allows for much faster retrieval than if the files were stored on the
disk.

Disk defragmenter Defragmentation is the rewriting of all the parts of a file

on contiguous sectors. When files on a hard disk drive are being updated, the
information tends to be written all over the disk, causing delays in file
retrieval. Defragmentation reverses this process, and is often achieved with
special defragmentation programs that provide up to 75 percent improvement
in the speed of disk access and retrieval.

Disk drive The motor that actually rotates the disk, plus the read/write heads
and associated mechanisms, usually in a mountable housing. Sometimes used
synonymously to mean the entire disk subsystem.

Disk format Refers to the method in which data is organized and stored on a
floppy or hard disk.

Diskette See floppy disk.

24 Appendices
DOS (Disk Operating System) A set of programs that control the
communications between components of the computer. Examples of DOS
functions are: displaying characters on the screen, reading and writing to a
disk, printing, and accepting commands from the keyboard. DOS is a widely
used operating system on IBM-compatible personal computers (PCS).

Dot pitch A color monitor characteristic; specifically, the distance between

the holes in the shadow mask. It indirectly describes how far apart the
individual dots are on screen. The smaller the dot pitch, the finer the image’s
“grain.” Some color monitors, such as the Sony Trinitron, use a slot mask (also
known as an aperture grille) that is perforated by strips, not holes, in the
shadow mask. In this case, the dots are arranged in a linear fashion, and their
density is called striped dot pitch. (Monochrome monitors do not use a
shadow mask and therefore do not have a dot pitch.)

Download To receive information from another modem and computer over

the telephone lines. It is the opposite of upload.

DRAM (dynamic random-access memory) The most commonly used type

of memory, found on video boards as well as on PC system boards. DRAM is
usually slower than VRAM (video random-access memory), since it has only a
single access pathway.

DSHD (double-sided, high-density) On PCS and laptops, DSHD means

1.44Mb 3 ½-inch diskettes or 1.2Mb 5 1/4-inch diskettes.

DTE (Data Terminal Equipment) Generally consists of terminals or

computers.

EBCDIC (Extended Binary Coded Decimal Interchange Code) A

character code used by IBM’s larger computers.

EISA (Extended Industry Standard Architecture) Primarily a desktop

specification for high-performance computers. Competes with IBM’s Micro
Channel architecture (MCA). EISA computers can use existing PC, XT, and
AT add-in cards; MCA computers can’t. See also micro channel architecture.

Expanded memory Memory that can be used by some DOS software to

access more than the normal 640K (technically, more than 1Mb). 80386,
80386SX, and 80486 computers can create expanded memory readily by using
an EMS (expanded memory specification) driver provided with DOS, through
Microsoft Windows, or through a memory manager such as Quarterdeck
QEMM or Qualitas 386 To The Max. To use expanded memory, a program
must be EMS-aware or run under an environment such as Microsoft Windows.
8088- and 80286-based computers often need special hardware to run
expanded memory. See also memory.

Appendices 25
 Extended memory Memory above 1Mb in 80286 and higher computers.
Can be used for RAM disks, disk caches, or Microsoft Windows, but requires
the processor to operate in a special mode (protected mode or virtual real
mode). With a special driver, you can use extended memory to create
expanded memory. See also memory, RAM, ROM.

Error A computer generated message indicating a failure during operation.

Ethernet A communication protocol used by a group of computers to share

information and transfer information to one another.

Extractor A tool used to remove a terminal from its housing.

FAT (File Allocation Table) A table that helps a disk server or file server
keep track of where particular files are located.

File A collection of related records treated as a unit. In a computer system, a

file can exist on magnetic tape, disk, or as an accumulation of information in
system memory. A file can contain data, programs, or both.

Floppy disk A removable, rotating, flexible magnetic storage disk. Floppy

disks come in a variety of sizes, but 3 ½-inch and 5 1/4-inch are the most
popular. Storage capacity is usually between 360K and 1.44MB. Also called
flexible disk or diskette. See also disk, hard disk.

Floppy drive A disk drive designed to read and write data to a floppy disk
for transfer to and from a computer.

Form Display The video display of the bowler’s approach and release of the
ball. Used in Instant replay equipment.

Foot Sensor A detector unit near the foul line that causes the overhead to
switch from the scoresheet to the form display (Bowler Image). Used in the
Instant Replay equipment.

Frequency The rate at which a cycle repeats (Usually measured in Hertz

[Hz])

Fuse A component which protects electrical assemblies from current

overload.

Global Audio The VCR audio that comes from the CMS Audio Box. It is
called global audio because it is routed to all consoles.

Global Video The VCR Video that comes from the CMS Audio/Video box
in an RGBS format. It is called global video because it can be displayed on
any overhead monitor.

26 Appendices
Graphics coprocessor Similar to a math coprocessor in concept, a
programmable chip that can speed video performance by carrying out graphics
processing independently of the microprocessor. Graphics coprocessors can
speed up performance in two ways: by taking over tasks the main processor
would lose time performing and by optimizing for graphics. Video adapter
cards with graphics coprocessors are expensive compared to those without
them, but they speed up graphics operations considerably. Among the
coprocessor’s common abilities are drawing graphics primitives and
converting vectors to bitmaps.

Handshaking A modem term that describes the initial exchange between

modems. For example, “are you there?” with the response “I am here.”

Hard disk A mass storage device that transfers data between the computer’s
memory and the disk storage media. Hard disks are non-removable, rotating,
rigid, magnetic storage disks. There are some types of hard disk with
removable rigid media in the form of disk packs. See also disk.

Hardware The physical components of a computer.

Head actuator In a disk drive, the mechanism that moves the read/write
head radially across the surface of the platter of the disk drive.

Hertz Cycles per second. The unit of measure for frequency.

High-speed modem A modem operating at speeds from 9,600 to 19,200

bits per second.

Host system In telecommunications, the system that you have called up and
to which you are connected, such as a BBS (Bulletin Board System) or an on-
line service such as CompuServe.

Hub A device used in Frameworx Scoring Systems that changes the 10Base-
2 Ethernet cabling to 10Base-T so that it can route to the LGPs. The Hub
splits the signal so that it can connect to 16 LGP (32 lanes), 12 LGPs
(24 lanes) or 8 LGP (16 lanes).

Hz (Hertz) A unit of measurement. This used to be called cycles per

second.

IDE (Integrated Drive Electronics) A disk drive with its own controller
electronics built in to save space and money. Many laptops use IDE drives.

IEEE The Institute of Electrical and Electronics Engineers.

IEEE 802.3 The industry standard for a bus local area network using
CSMA/CD.

Appendices 27
 Instructions See application software.

Integrated circuit (IC) A tiny complex of electronic components and their

connections that is produced in or on a slice of material (such as silicon). A
single IC can hold many electronic elements. Also called a chip.

Intel A major manufacturer of integrated circuits used in computers. Intel

makes the 8086 family of microprocessors and its derivatives: the 8088,
80286, 80386SX and DX, and 80486SX and DX. These are the chips used in
the IBM PC family of computers and all the computers discussed in this book.

Interface A device which connects two or more different devices together.

Interlaced and noninterlaced scanning Two monitor schemes with which

to paint an image on the screen. Interlaced scanning takes two passes, painting
every other line on the first pass and filling in the rest of the lines on the
second pass. Noninterlaced scanning paints all the lines in one pass and then
paints an entirely new frame. Noninterlaced scanning is preferable because it
reduces screen flicker, but it’s more expensive.

I/O (Input/Output) Input is the data flowing into your computer. Output is
the data flowing out. I/O can refer to the parallel and serial ports, keyboard,
video display, and hard and floppy disks.

Interrupt request (IRQ) A request for attention and service made to the
CPU. The keyboard and the serial and parallel ports all have interrupts.
Setting two peripherals to the same IRQ is a cause of hair pulling among
desktop PC users; laptops don’t suffer the problem as badly because they have
few, if any, add-on products that need interrupts set.

ISA (Industry Standard Architecture) Computers using the same bus

structure and add-in cards as the IBM PC, XT, and AT. Also called classic
bus. It comes in an 8-bit and 16-bit version. Most references to ISA mean the
16-bit version. Many machines claiming ISA compatibility will have both 8-
and 16-bit connectors on the motherboard.

ISA BUS (Industry Standard Architecture Bus) The type of connections

used on the motherboard in the LGP that allows other boards to connect to the
motherboard.

ISO (International Standards Organization)

Isolated Ground A special component grounding system which connects

directly to the electrical ground where the electrical service enters the
building.

Jam A signal sent through a network to indicate a data collision has

occurred.

28 Appendices
Kilobyte (KB) 1,024 bytes. Sometimes abbreviated as k (lowercase), K-
byte, K, or KB for kilobyte and Kb for kilobit (1,024 bits). When in doubt
about whether an abbreviation refers to kilobytes or kilobits, it’s probably
kilobytes, with these exceptions: the speed of a modem (as in 2.4 kilobits per
second) and the transfer rate of a floppy disk (as in 500 kilobits per second).

LAN (Local Area Network) A term used to describe the communication

between the LGPs and the office computer. Also see Ethernet.

LCD (Liquid Crystal Display) An alpha numeric or digital display

consisting of a special fluid sealed between two clear plates (usually glass).
When light passes through the plates the fluid becomes polarized causing it to
become dark. By controlling the location of the dark spots, a display can be
created.

LED (Light Emitting Diode) A diode that produces light when electricity is
applied to it. Because of their low operating power, they are usually used in
applications where limited power is available: such as computer chip outputs.
LED’s are used to indicate on/off, yes/no, or stop/go functions. They are
available in several different sizes, shapes, and colors and can be packaged in
rows, arrays, or 7 segment displays.

LGP (Lane Group Processor) The electronic circuit board assembly that
allows operation of a lane pair. This chassis is located on the curtain wall in
installations that do not include a scorer console. If the installation includes a
scorer console the LGP is located in the Primary (left lane) console.

LLAN (Local Local Area Network) A term used to describe the

communication used by a LGP to communicate to the circuits boards within a
lane pair. It is referred to as a local LAN because it is exclusive to a lane pair.
Another name for the serial communication used in a lane pair. Also referred
to as RS-485.

Local Area Network (LAN) A small to moderate size network in which

communications are usually confined to a relatively small area, such as a
single building or campus.

MB See megabyte.

Mega One million, but with computers it typically means 1,048,576 (1,024
times 1,024).

Megabyte (MB) 1,048,576 bytes (1,024 times 1,024). Used to describe the
total capacity of a hard or floppy disk or the total amount of RAM. Sometimes
abbreviated as Mb, M, MB, or meg for megabyte; and Mb, M-bit, or Mbit for
megabit. When in doubt, it’s probably megabyte, not megabit, with these
exceptions: the capacity of a single memory chip (a 1-megabit chip; you need
eight chips plus an optional ninth parity-checking chip to get 1 megabyte of
memory), the throughput of a network (4 megabits per second), and the
transfer speed of a hard disk (5 megabits per second).

Appendices 29
 Megahertz (MHZ) One million cycles per second, typically used in
reference to a computer’s clock rate. Both the clock rate and the processor
type (80286, 80386, etc.) determine the power and speed of a computer.

Memory A device that stores data in a computer. Internal memories are very
fast and are either read/write random-access memory (RAM) or read-only
memory (ROM). Bulk storage devices are either fixed disk, floppy disk, tape,
or optical memories; these hold large amounts of data, but are slower to access
than internal memories. See also expanded memory, extended memory, RAM,
ROM.

MHZ See also megahertz.

Microprocessor An integrated circuit (IC) that communicates, controls, and

executes machine language instructions. A circuit chip that performs the most
of the calculations and processing of information for a computer.

Microsecond 1/1,000,000 (one-millionth) of a second.

Millisecond (ms) 1/1,000 (one-thousandth) of a second. Hard disks are rated

in milliseconds. Modern laptop hard disks have drives of 20 to 40
milliseconds, meaning they can find the average piece of data in 1/25 to 1/50
of a second. Older hard disks were about 100 milliseconds. Higher numbers
mean slower performance.

Modem A combination of the words modulate and demodulate. A device

that allows a computer to communicate with another computer over telephone
lines.

Multimedia The presentation of information on a computer using sound,

graphics, animation, video, and text.

NAK (Negative Acknowledgement) A negative acknowledgement signal.

Nanosecond 1/1,000,000,000 (one-billionth) of a second. Memory chips are

rated in nanoseconds, typically 80 to 150 nanoseconds. Higher numbers
indicate slower chips.

NetWare A popular series of network operating systems and related

products made by Novell.

Network A continuing connection between two or more computers that

facilitates sharing files and resources.

Network Adapter Card Circuit card required in the expansion bus of a

LGP that allows it to connect a Local Area Network (LAN).

30 Appendices
Node An individual workstation on a local area network. Generally includes
a monitor, keyboard, and its own microprocessor, as well as a network
interface card; it may or may not have its own disk drives.

Online/Offline When connected to another computer via modem and

telephone lines, a modem is said to be online. When disconnected, it is
offline.

Open Contacts in a switch or relay that are not connected; wire that is
broken.

Operating system (OS) A set of programs residing in ROM and/or on disk

that controls communications between components of the computer and the
programs run by the computer. MS-DOS is an operating system.

Parallel port A port that transmits or receives 8 bits (1 byte) of data at a

time between the computer and external devices. Mainly used by printers.
LPT1 is a parallel port, for example.

PCB (Printed Circuit Board)

Peripheral A device that performs a function and is external to the system

board. Peripherals include displays, disk drives, and printers.

Pincushion A distortion of the screen of a CRT that causes the sides or top
and bottom of picture to bend toward the center of the screen.

Pin Display A video display of the ball as it hits the pins.

Pixel A pixel is the smallest information building block of an on-screen

image. On a color monitor screen, each pixel is made of one or more triads
(red, green, and blue). Resolution is usually expressed in terms of the number
of pixels that fit within the width and height of a complete on-screen image. In
VGA, the resolution is 640 by 480 pixels; in SuperVGA, it is 800 by 600
pixels.

Port The channel or interface between the microprocessor and peripheral

devices.

Power Supply An electrical assembly that converts ac voltage to a

controlled DC voltage.

Primary Scorer Console The console in Laneworx, Powerworx, and

Touchworx that contains the LGP in addition to its own circuitry. This is
usually the console for the left pinsetter.

Program See application software.

Appendices 31
 Programming language Any artificial language that can be used to define
a sequence of instructions that can ultimately be processed and executed by the
computer.

PROM (Programmable Read-only Memory) A (usually) permanent

memory chip programmed after manufacture (unlike a ROM chip). EPROMs
(erasable PROMs) and EEPROMs (electrically erasable PROMs) can be
erased and reprogrammed several times.

Protocol Rules governing communications, including flow control (start-

stop), error detection or correction, and parameters (data bits, stop bits, parity).
If they use the same protocols, products from different vendors can
communicate. A set of rules or procedures commonly agreed upon by
industry-wide committees (such as IEEE and ANSI).

Ram Memory (Random Access Memory) A short term storage area for
information in a computer. Most computers have this type of memory installed
on small circuit boards call SIMMs. Also known as read-write memory; the
memory used to execute application programs. See also memory.

Read-Only Files that can be read but cannot be changed.

Read/write head The part of the hard disk that writes data to or reads data
from a platter. It functions like a coiled wire that reacts to a changing magnetic
field by producing a minute current that can be detected and amplified by the
electronics of the disk drive.

Receiver PCB A circuit board located on the lower access panel in regular
monitors that adapts the incoming video so that the Video Processor PCB can
use it. The Receiver PCB also determines when to turn the monitor on/off.

Redisplay Sensor A switch that can be pressed by the bowler to repeat the
continuous display of the last ball thrown. Used in the Instant Replay system.

Refresh rate See vertical frequency.

Relay An electrically controlled switch.

Repeaters Devices on local area networks that rebroadcast a signal to

prevent its degradation.

Remote Video PCB A circuit board located in the LGP that is controls the
video going to the overhead monitors.

RGB (Red, Green, Blue) The triad, the three colors that make up one pixel
of a color monitor. A format of video describing the way in which the video is
sent over the cable. See also triad.

32 Appendices
ROM (Read-only Memory) The memory chip(s) that permanently stores
computer information and instructions. The computer’s BIOS (Basic Input/
Output System) information is stored in a ROM chip. Some laptops even have
the operating system (DOS) in ROM.

RS-232C An electrical standard for the interconnection of equipment

established by the Electrical Industries Association; the same as the CCITT
code V.24. RS-232C is used for serial ports.

RS-485 Serial communication for a lane pair commonly referred to as

LLAN in the Frameworx System.

Scanner An optical device that counts pins for a pair of pinsetters.

Score Display Sensor A detect unit that causes the overhead to change from
the pin or form display back to the scoresheet display.

SCSI (Small Computer Systems Interface) An interface used to connect

additional disk drives, tape backup units, or other SCSI-based peripherals to a
PC.

Secondary Scorer Console The console in Laneworx, Powerworx and

Touchworx that contains limited circuitry for its own use. One that does not
contain the LGP. See Primary Console.

Sector The basic storage unit on a hard disk. On most modern hard disks,
sectors are 512 bytes each, four sectors make up a cluster, and there are 17 to
34 sectors in a track (newer drives may have a different number of sectors).

Serial port The “male” connector (usually DB-9 or DB-25) on the back of
your computer. It sends out data one bit at a time. It is used by modems and,
in years past, for daisy-wheel and other printers. The other port on your
computer is the parallel port, which is a “female” connector. It is used for
printers, backup systems, and mini-networking (LANs). See also COM.

SIMM (Single In-line Memory Module) A small circuit board that is

designed to plug into special connectors on the motherboard in a computer to
provide the system with RAM memory. SIMMs come in various memory
sizes (1Meg, 2Meg, etc.) and operating speeds (60ns, 70ns etc). Additionally
they come in 30 pin and 72 pin styles. The ones used in the Frameworx
Scoring Systems are 1Meg 30 Pin 70NS SIMMs.

Software Programming tools such as languages, assemblers, and compilers;

control programs such as operating systems; or application programs such as
electronic spreadsheets and word processors. Software instructs the computer
to perform tasks. See also application software.

Appendices 33
 Sound Blaster PCB A circuit board that converts the digitized sound exciter
audio located on the hard disk so that it can be sent to the speaker.

Splitter A device that divides a signal into two different paths.

Star A network topology physically resembling a star. This network, built
around a central computer, fails completely if the main computer fails.

Strobe Action Display A video display showing all the displays (Form, Pin
and Scoresheet) in a continuous preset order. This is used for the Instant
Replay equipment.

Sweep Switch See take data switch.

Sweep up Switch See zero degree switch.

Sync A signal applied to a monitor which includes horizontal and vertical

pulses. These pulses are used to properly write the picture to the screen

Synchronous communication Fixed-rate serial communication, eliminating

the need for transmitting inefficient start-stop information. PC-to-mainframe
communication may be synchronous; most PC-to-PC communication is
asynchronous. Most laptop modems are asynchronous only.

Take Data An electronic signal, supplied by the automatic pinsetter switch

cluster that causes the scanner to score.

Take Data Switch A switch mounted to the pinsetter that causes the scanner
to score. Also referred to as the 44/144 degree switch for Brunswick A/A2
machines and the Sweep Switch in AMF machines.

Telecommunication Using your computer to communicate with another

computer via telephone lines and your modem.

Topology The physical arrangement of a network. Topology describes how

it is cabled. See star topology, bus topology.

Track The circular path traced across the spinning surface of a disk platter
by the read/write head inside the hard-disk drive. The track consists of one or
more clusters.

Transfer rate The speed at which a disk drive can transfer information
between its platters and your CPU. The transfer rate is typically measured in
megabytes per second, megabits per second, or megahertz.

Transformer A device which changes the level of an incoming voltage to a

more desirable level. It can either increase the voltage (step up transformer) or
decrease it (step down transformer).

Transmission speed See baud rate.

34 Appendices
Triad Three phosphor-filled dots (one red, one green, one blue) arranged in
a triangular fashion within a monitor. Each of the three electron guns is
dedicated to one of these colors. As the guns scan the screen, each active triad
produces a single color, which is determined by the combination of excited
color dots and by how active each dot is. See also RGB.

TV Only Monitor A monitor that is used to display only the VCR video.
This monitor cannot display scorer console information.

TV Only PCB A circuit board located on the lower access panel in the TV-
only monitors that adapts the TV/VCR video so that the Video processor can
use it. This PCB also determines when to turn the monitor on/off.

Twisted-Pair Wire Two insulated wires twisted together so that each wire
faces the same amount of interference from the environment.

Utility program A program designed to perform maintenance work on a

system or on system components, e.g. a storage backup program, a disk and
file recovery program, or a resource editor.

Vertical frequency This is also called the vertical refresh rate, or the
vertical scan frequency. It is a monitor term that describes how long it takes to
draw an entire screen full of lines, from top to bottom. Monitors are designed
for specific vertical and horizontal frequencies. Vertical frequency is a key
factor in image flicker. Given a low enough vertical frequency (53 Hz, for
example) nearly everyone will see a flicker because the screen isn’t rewritten
quickly enough. A high vertical frequency (70 Hz on a 14-inch monitor) will
eliminate the flicker for most people.

VGA IBM’s third (1987) and current mainstream graphics standard, capable
of 640 by 480 pixel resolution at 16 colors or gray shades. SuperVGA (800 by
600) resolution is important on desktop PCS. A handful of laptops support
SuperVGA when connected to an external monitor; they use regular VGA
when driving the built-in display. Some laptop vendors use “text mode” VGA,
which means the monitor displays only 400 pixels, not 480, vertically, and
uses double-scan CGA (640 by 400) for graphics.

Video Processor PCB A circuit board located in the back of the monitor
that adapts the video so that is can be displayed properly on the CRT. The
Video Processor controls the coils attached to the CRT and sends the video to
the Video Output PCB so it can be shown on the picture tube.

VRAM (Video Random-access Memory) Special-purpose RAM with two

data paths for access, rather than the one path in conventional RAM. The two
paths let a VRAM board handle two functions at once: display refresh and
processor access. VRAM doesn’t force the system to wait for one function to
finish before starting the other, so it permits faster operation for the video
subsystem.

Appendices 35
 Watchdog Timer A timing device in a computer or in a circuit board which
monitors activity. If activity stops for a predetermined length of time the timer
will automatically reset the board or computer.

Wide Area Network (WAN) Usually a moderate to large network in which

communications are conducted over the telephone lines using modems.

Write protection Keeping a file or disk from being written over or deleted.
3 ½-inch floppy disks use a sliding write-protect tab in the lower left corner
(diagonally across from the beveled corner of the disk) to keep the computer
from writing to the disk. When the opening is hidden by the tab (no light
passes), you can write to the disk; tab open, you can’t write. This can be
confusing because it’s the exact opposite of how a 5 1/4-inch disk works. Most
file management utilities allow you to write-protect individual files.

XMA (extended memory specification) Interface that lets DOS programs

cooperatively use extended memory in 80286 and higher computers. One such
driver is Microsoft’s HIMEM.SYS, which manages extended memory and
HMA (high memory area), a 64K block just above MB.

Zero Degree Switch A switch located on the pinsetter that signals the
scanner that the pinsetter has returned to its home position. This signal allows
the scanner to prepare for the next ball and accept another ball detect. In the
AMF pinsetter this switch is referred to as the sweep up switch.

36 Appendices