Modes of Communication
Modes of Communication
Modes of Communication
COMMUNICATION
Communication modes refers to the channel through which
one expresses his/her communicative intent.
Modes of communication
can be done through:
• Face-to-face interaction
• Video
• Audio
• Text-based
1. Face-to-face interaction
– It is an informal or casual conversation between two
or more people.
– People engage in social conversation to establish
relationships or maintain them.
– One advantage of face-to-face interaction is that you
are able to note visual cues through facial
expressions, gestures, movements, or even objects or
realia.
“BE BRAVE ENOUGH
TO START A
CONVERSATION THAT
MATTERS”
- DAU VOIRE
How to start a
conversation?
• Topic maintenance
• Topic change or shift
• Topic closure
Advantage of Face-to-face
Communication:
• Effective communication
• Instant feedback
• Informal and direct
• Confidential
• Delicate situation
Disadvantages of face-to-
face Communication
• Unsuitable for some people
• Unsuitable for large audience
• Not accountable
• Low legal and reference value
• Poor retention by the listener
“ALL SOCIAL CHANGE
BEGINS WITH A
CONVERSATION” –
MARGARET J. WHEATLEY
“MEANING IS MADE IN CONVERSATION,
REALITY IS CREATED IN COMMUNICATION,
AND KNOWLEDGE IS GENERATED
THROUGH SOCIAL INTERACTION…
LANGUAGE IS THE VEHICLE THROUGH
WHICH WE CREATE OUR UNDERSTANDING
OF THE WORLD.”
- DIANA WHEATLY
2. Video
• This mode could be very effective especially for people
separated by distance.
• Web camera and etc. are used so that two or more people who
cannot interact face-to-face can communicate.
• The disadvantage of this mode is the time zone difference
between countries.
Type of Communication
• Video calling
• Video conference
• Telepresence
• Video sharing
Advantages of Video
Communication
• Reduces travel cost
• Enhances teamwork
• Improve communication
• More flexible
• Increase productivity
Disadvantages of Video
Communication
• Can be harder to focus
• Time delay between responses
• The technology can fail
• Audio quality is poor
3. Audio
• It means transmitted sound.
• In this communication, only the voice of the speaker is
heard.
• No personal interaction.
• The disadvantage of this mode is when you listening to
people with different accents.
Types of Audio Communication
• Easier to remember
• Helps keep mistakes at a minimum
• Easier to explain or put things in perspective
Disadvantages of Audio
Communication
• It’s easier to lose focus
• No body language or cues
• Multitasking during calls
• “VISHING”
4. Text-based
• Privacy
• Multiple conversation with multiple people
simultaneously
• Allows people to be bold and expressive
• Respond in most convenient way
Disadvantage of Text-based
Communication
• According to the report, the Philippines’ internet and social media users grew by
over 25 percent, up 13 million and 12 million over last year, respectively.
• Mobile was also a fast-growing platform, accounting for 38 percent of all Web
traffic in the country, up almost a third over 2016.
• The Philippines, so far, had a social media penetration rate of 58 percent, higher
than average of 47 percent Southeast Asia.
• Around the world, the internet users grew 10 percent, or all additional 354
million people, while active social media users jumped 21 percent, or an
additional 482 million.
• Global active netizens using mobile phones and other devices surged 30 percent,
or another 581 million people.
How are Millennials Driving
Change in the Tech World