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    The Art of Speaking

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    Abhishek pathange

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    The Art of Speaking

    Uploaded by

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    Download as pptx, pdf, or txt
    34 views15 pages

    The Art of Speaking

    Uploaded by

    Abhishek pathange

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
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    Oral Communication

    PROF. I.PADMINI
    VJIM
    Types

     Direct conversation or telephonic


    conversation.
     Speeches, presentations, discussions are
    all forms of oral communication.
     Face to face communication (meetings,
    lectures, conferences, interviews, etc.) is
    significant so as to build a rapport and
    trust.
    Importance
     Secure a new job – In employer surveys, communication skills
    consistently rank amongst the top soft skills companies look for.
    They want new employees to be able to speak clearly, concisely
    and confidently.

     Advance your career – To communicate your thoughts on how the


    processes, products or services can be improved. Businesses value
    these skills in management positions.

     Managerial role - To command respect from your colleagues while


    building a strong culture and team spirit. To deal with an
    unexpected crisis and communicate your action plan to your team.

     Workplace success – To handle clients, customers, team meetings,


    requesting information, giving feedback and discussing problems.

    Advantages
     A high level of understanding and transparency in oral
    communication as it is interpersonal.
     No element of rigidity . There is a flexibility for allowing changes
    in the decisions previously taken.
     Feedback is spontaneous . Thus, decisions can be made quickly
    without any delay.
     Time saving. No wastage of time like in written communication.
     The best for problem resolution. The conflicts, disputes and many
    issues/differences can be put to an end by talking them over.
     Essential for teamwork and group energy.
     Promotes a receptive and encouraging morale among
    organizational employees.
    Disadvantages
     May not be sufficient as business communication is formal
    and very organized.
     Less authentic than written communication as they are
    informal and not as organized as written communication
     Timesaving as far as daily interactions are concerned, but
    in case of meetings, long speeches consume lot of time
    and are unproductive at times.
     There may be misunderstandings as the information is not
    complete and may lack essentials.
     Requires receptivity from receivers.
     Is not frequently used as legal records except in
    investigation work.
    All rights reserved
    Business
    Communicati
    on ©Oxford
    University
    Press, 2012
    Presentations Vs Speeches
    Planning

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    • Occasion: facilities, time, context

    All rights reserved


    • Audience: designation, demography, size

    • Purpose : inform, persuade, entertain

    • Thesis: central / core idea

    • Material : records, publications, statistics, surveys,


    interviews
    Organizing
    Patterns

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    All rights reserved
    • Chronological

    • Spatial

    • Topical

    • Cause-effect / problem-solution

    • Climactic
    Delivery Modes
    • Speaking from notes : best mode, body language,

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    adjust according to audience

    All rights reserved


    • Speaking impromptu: keep short, one or two ideas

    • Reciting from memory : to be avoided, can


    memorize quotations if to be used

    • Reading from a manuscript: acceptable on very few


    occasions, to be done meticulously, to be thorough
    with the text.
    Effective Delivery
    • Verbal elements: word pictures, warm words, figures

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    of speech, impact words, smooth flow, supporting

    All rights reserved


    materials
    •Non-verbal elements: facial expression, appearance &
    artifacts, posture, gestures, eye contact
    •Vocal elements: voice modulation, appropriate tone,
    pitch, rate, volume, articulation, pronunciation, pauses
    •Visual elements: slides, pictures, graphs, maps,
    charts
    Structuring

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    •Introduction : to introduce the topic and create

    All rights reserved


    interest

    •Main body : to present the matter under various topics

    and sub topics

    •Conclusion : to end, recapitulate


    Introduction
    • Attention getter: question / quotation / anecdote /

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    shocking statistics / unusual statement / joke

    All rights reserved


    •Thesis statement : statement revealing the central idea

    •Audience adaptation : complimentary remarks,


    reference to location, occasion, relating the benefits
    •Credibility : research interest, latest information,
    statistics, experience
    •Preview: main topics and subtopics of speech
    Main Body

    • Message based approach: facts secondary, facts to

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    support /

    All rights reserved


    justify your statements, focus on message and related
    facts
    •Creativity : four steps—preparation, incubation,

    illumination, verification
    •Mind mapping : most effective, versatile thinking tool,
    one central idea and 5-10 related concepts
    Conclusion

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    All rights reserved
    • Summary
    • One last opportunity to form an impression
    •Signal the end : use phrases, tonal variations
    •Reemphasize / give highlights of speech
    •End with a bang not with a whimper
    Controlling nerves
    • Visualize success
    •Develop interest in topic

    Press, 2012
    University
    on ©Oxford
    Communicati
    Business
    All rights reserved
    •Prepare thoroughly
    •Memorize opening statements
    •Take quick drinks of tepid water
    •Breathe deeply, evenly, slowly
    •Concentrate on ideas
    •Use eye contact

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