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Problem Framing Canvas

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302 views2 pages

Problem Framing Canvas

Uploaded by

KP
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ROBLEM FRAMING CANVAS: Defining the Right Problem

What is the problem? Why haven’t we solved it? How are we part of the problem? Who experiences the problem?
Describe it ☐ It’s new
☐ It’s hard
☐ It’s low priority
☐ Lack of resources When and where do they experience it?
☐ Lack of authority
Look Inward

☐ A (situational) inequity What assumptions and biases surround


☐ Other: ______________ this problem? Individual, system, explicit,
implicit… What consequences do they experience?
List some symptoms Explain more…

Which of these might be redesigned, reframed, or removed?


How do lived experiences of the problem vary?

Who else has it? Who does not have it? Who has been left out so Who benefits when…
Colleagues, competitors, other Colleagues, competitors, other far? Let's broaden our
domains, etc. domains, etc. perspective… …this problem exists? …this problem does not
exist?
Look Outward

How do they deal with it? Why not?


☐ Avoided
☐ Mitigated
☐ Solved
☐ Transferred
☐ Other: ______________
Reframe

Stated another way, the problem is: __________________________________________________________________________________________.

Make it actionable: How might we ________________________________________ as we aim to ______________________________________?


(action that addresses the stakeholder/user problem) (objective / desired condition to be achieved)
itk.mitre.org | itk@mitre.org Problem Framing Canvas V3 © 2020 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited PR_20-01469-4.
TOOL TIPS: Problem Framing Canvas
Use the problem framing canvas to explore a problem space and formulate a robust problem
statement to ensure you’re solving the right problem. QUESTION BANK (Additional Qs to help guide the discussion)
1. What is the scope? How can we expand the scope?
This approach helps teams: 2. What are the elements of the problem? (Physical, social,
• Establish consensus about the team’s purpose emotional, professional, primary, secondary)
• Gain a sense of what “done” will look like
3. What prevents/ hinders/ blocks other attempts, or groups, at
• Define the scope of a team’s initial activities and goals
• Reduce the likelihood of working at cross purposes solving this problem?
4. What are we avoiding when looking at or solving this problem?
HOW • What are the stigmas associated with this problem? Is there a
Begin in the upper left corner and capture some words about the problem area. Work through stigma we’re trying to avoid?
the remaining boxes on the canvas and return to this box throughout the process as your • What are the concerns or worries others may have about this
understanding of the problem develops. Answer the questions that are most relevant to your
problem?
problem area. Feel free to skip any questions that do not seem to apply. Use your inputs to
build a problem statement in the bottom box and turn it into an actionable “How might • What is unspoken about this problem?
we…” question. 5. What language or vocabulary do we not have and need to
establish?
Use the canvas by yourself or in a group. Doing some quick research to collect any necessary 6. Who denies that this is a problem?
information, statistics, or data may be helpful prior to or during the activity.
7. How does the environment or surrounding “landscape” impact
FACILITATION TIPS this problem? What historical contexts may be influencing or
The Problem Framing canvas helps create an inclusive environment, where all members of biasing (our view on) this problem?
the team are able to contribute to building a shared understanding of the problem at hand. 8. How are we making time to do the work that needs to be done to
Facilitators should take care to build a high-trust environment and ensure each participants is ensure we are designing equitably?
encouraged to speak up. This tool helps foster an adaptable mindset among groups, and they
9. Whose perspective or experience isn’t captured yet? Who doesn’t
often end up coming up with new ways to describe the problem they are working on.  
immediately come to mind but also has this problem?
Produce an effective problem statement by avoiding problem statements that: 10. What types of inequities (uneven distribution or imbalance) exist
1. Assign a cause in this problem? Power, financial, access, etc.
2. Contain the solution
3. Are based on conjecture or belief rather than fact
Note: It’s common for teams to iterate through multiple Problem
4. Are too long
5. Do not describe actual current condition or problem condition Framing canvases, or that certain sections of this canvas would be
6. Do not describe the ideal or desired condition complemented by another ITK tool to go more in-depth.
7. Are not measurable
8. Are unclear
9. Are not specific
10. Refer to issues outside of the scope of the actual problem

itk.mitre.org | itk@mitre.org Problem Framing Canvas V3 © 2020 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited PR_20-01469-4.

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