Uses of Social Media in Bfsi Sector

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PRESENTATION ON

USES OF SOCIAL MEDIA IN


BFSI SECTOR
BY VANSHIKA GOYAL
BFSI SECTOR
BF S I stands for Banking, F inancial S er vices, and I nsur ance.
T he BFSI sector includes commer cial banks, insur ance
companies, non- banking f inancial companies, cooper atives,
pension f unds, mutual f unds, and other smaller f inancial
entities.
Som e e xa m pl e s of BFSI c om pa ni e s i nc l ude :
• Ba j a j Fi na nc e Li m i t e d
• Mut hoot Fi na nc e
• Ta t a Ca pi t a l
• Ma hi ndra & Ma hi ndr a Fi na nc i a l Se r vi c e s
Li m i t e d
Social media is a popular marketing tool for banks. Banks use social media to:

• Communicate with clients


• Build credibility
• Launch new products
• Target specific demographics
• Share content about the benefits of their offerings
• Establish trust
• Create emotional connections
Social media marketing can be used by businesses to:

• Increase brand awareness


• Improve brand loyalty
• Generate leads
• Drive website traffic and sales
• Engage with customers
• Create a community
• Serve as a customer support channel
Social media marketing can help banks:

• Build credibility
• Launch new products
• Promote their services
• Connect with their target market
• Attract new customers
• Build customer loyalty
• Improve relationships
• Target specific demographics or interests
Social media marketing can help businesses:

• Increase brand awareness


• Generate leads
• Boost conversions
• Build brand reputation and loyalty
• Connect with audiences on a more personal level
• Reach a wider audience than those who are following them
• Create authentic and lasting connections
• Instill a feeling of loyalty into followers and potential customers

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