Fecom PPT 084

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B2B eCommerce

Business Model
Sonali Poojara
084
SYITM-B
Fundamentals of E-Commerce
and its Application
• Business-to-business (B2B) is a transaction or
business conducted between one business and
another, such as a wholesaler and retailer.
Introduction • B2B transactions tend to happen in the supply
chain, where one company will purchase raw
to B2B materials from another to be used in the
manufacturing process.

eCommerce • B2B transactions are also commonplace for auto


industry companies, as well as property
management, housekeeping, and industrial cleanup
Business companies.
• B2B differ from B2C where businesses sell to
Model individuals.
• Rather than manually processing orders, all the
orders in the B2B model are processed in the
digital platform whose main objective is to increase
the business efficiency and revenue of retailers.
Advantages
1. Market Predictability: Compared to the other business
strategies, the B2B eCommerce business model has more market
stability. B2B sectors grow gradually and can adapt to various
complex market conditions. This helps to strengthen the online
presence and business opportunities and get more potential clients
and resellers.
2. Better Sales: An improved supply chain management process
along with a collaborative approach increase customer loyalty in
the B2B eCommerce business model. This, in turn, leads to
improved sales. It helps businesses to showcase product
recommendations and unlock effective upselling and cross-
selling opportunities.
3. Lower Costs: Due to an effective supply chain
management process, this online business model leads to lower
costs for businesses. In most cases, the work is done through
automation that eradicates the chances of errors and undue
expenditure.
Disadvantages
1. Limited Market: Compared to the B2C model, this type
of business has a limited market base as it deals with
transactions between businesses. This makes it a bit of a
risky venture for small and medium eCommerce
businesses.
2. Lengthy Decision: Here, the majority of the purchase
decisions involve a lengthy process as there are two
businesses involved. The process may involve dependence
on multiple stakeholders and decision makers.
3. Inverted Structure: Compared to the other models,
consumers have more decision making power than sellers
in the B2B business model. They may demand
customizations, impose specifications and try to lower
price rates.
Process of B2B Business Model
1. Problem identification and requirement definition: The first stage in the B2B
purchase process happens when the business identifies a need. This is usually when
a problem arises or a committee or department manager determines a product or
service is required to meet a goal. After the problem is identified, the next step is to
commit to the purchase and define the requirements.
2. Solution exploration and market research: The second stage covers investigating
what the market offers to solve the problem. Also called the evaluation phase, it can
involve a single department director or require collaboration from multiple areas of
the organization.
3. Supplier selection and purchase: Depending on the decision-making process used
within your organization, you may have shortlisted vendors from whom to
purchase. Or, you may allow company representatives to connect with suppliers
directly.
4. Consensus and approval: Before the purchase order is issued, the buyer, manager,
or committee must justify the necessary allocation of resources for the purchase
decision to the approving authority. This may require additional internal
collaboration to reach consensus and external support from the supplier.
5. Repeat purchases and relationship building: Many B2B purchases are not just
one-time transactions but happen because of long-term relationships. In the B2B
buying process, repeat purchases are the norm. Longer relationships mean that the
buyer and seller must forge deeper ties with one another, and in many cases become
interdependent on one another.
Real-World Examples:
IndiaMart and Trade India
1. IndiaMart
• Founded on: 1999 by Dinesh Agarwal and Brijesh Agrawal
• IndiaMart InterMESH Ltd is one of the leading B2B ecommerce companies in
Noida, India. Working with a mission of “to make doing business, easy”, IndiaMart
connects buyers and sellers with their high-quality B2B products like Apparels,
Industry Machinery, electrical & electronics, etc.,
• India Mart is connected with 47 lakh suppliers with its smart marketing strategies. At
digital summit & awards, IndiaMart also awarded with ‘best online classified
website’ in 2018.
2. Trade India
• Founded on: 1996 by Bikky Khosla
• Trade India is a B2B ecommerce portal where small B2B businesses in India
enrolled their companies in this portal to get recognized by their targeted clients.
• This business is different from the other businesses (mentioned here) as it is not
selling B2B products but provides a platform for small B2B companies to sell their
products. Hence this is also one of the best business ideas to get involved in the B2B
industry as a B2B portal provider.
Sonali Poojara
THANK 084
YOU SYITM-B

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