Scribd
Upload
13 views17 pages

Emotional Intelligence 15122020 072859pm

Uploaded by

aqsaali31103
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
13 views17 pages

Emotional Intelligence 15122020 072859pm

Uploaded by

aqsaali31103
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 17

EMOTIONAL

INTELLIGENCE
Emotional Intelligence

EMOTIONAL INTELLIGENCE/QUOTIENT IS “THE CAPACITY FOR RECOGNIZING


OUR OWN FEELINGS AND THOSE OF OTHERS, FOR MOTIVATING OURSELVES, AND
FOR MANAGING EMOTIONS WELL IN OURSELVES AND IN OUR RELATIONSHIPS.
EMOTIONAL INTELLIGENCE DESCRIBES ABILITIES SEPARATE FROM, BUT BALANCING
TO, ACADEMIC INTELLIGENCE.”
- DANIEL GOLEMAN (1998)
• Emotional Intelligence: Abilities such as being able to motivate oneself and persist in the face of frustrations, to
control impulse and delay gratification, to regulate one’s mood and keep distress from swamping the ability to
think; to empathize and to hope.
• Unlike IQ, with its nearly 100 year history of research with hundred of thousands of people, emotional intelligence
is a new concept.
• No one can yet say exactly how much of the variability from person to person in life course it accounts for. But
what data exist suggest it can be powerful and at times more powerful than IQ
• 95 Harvard school students from the classes of 1940’s were approached in their middle ages. Men with highest
score in college record were not successful as compared to their low scoring peers in terms of salary, productivity,
or status in the field. Nor did the have greater life satisfaction, nor the happiness with friendships, family and
romantic relationships.
CHARACTERISTICS OF EMOTIONAL INTELLIGENCE

DANIEL GOLEMAN, AN AMERICAN


PSYCHOLOGIST, DEVELOPED A
FRAMEWORK OF FIVE ELEMENTS
THAT DEFINE EMOTIONAL
INTELLIGENCE:

1. SELF AWARENESS
2. SELF REGULATION
3. MOTIVATION
4. EMPATHY
5. SOCIAL SKILLS
SELF-AWARENESS

• People with high EI are usually very self-aware . They understand their emotions, and because of this, they don't
let their feelings rule them. They're confident – because they trust their intuition and don't let their emotions get out
of control.

• They're also willing to take an honest look at themselves. They know their strengths and weaknesses, and they
work on these areas so they can perform better.
• Recognizing a feeling as it happens. The ability to monitor feelings from moment to moment is crucial to
psychological insight and self-understanding.
• People with greater certainty about their feelings are better pilot of their lives.
• Having a surer sense of how they really feel about personal decisions from whom to marry to what job to take.
SELF-REGULATION

• This is the ability to control emotions and impulses.


• Emotional self control- delaying gratification underlies accomplishment of every sort and
being able to get into the “flow” state enables outstanding performance of all kinds.
• People who self-regulate typically don't allow themselves to become too angry or jealous,
and they don't make impulsive, careless decisions.
• They take initiative, follow through on commitments, and adapt to changing
circumstances.
MOTIVATION

• Directing emotions in the service of a goal is essential for paying attention, for mastery and for creativity.
• People with a high degree of EI are usually motivated .
• They're willing to defer immediate results for long-term success.
• They're highly productive, love a challenge, and are very effective in whatever they do.
EMPATHY

• Empathy is the ability to identify with and understand the wants, needs, and viewpoints of those around you.
• People with empathy are good at recognizing the feelings of others, even when those feelings may not be obvious.
• As a result, empathetic people are usually excellent at managing relationships , listening , and relating to others.
They avoid stereotyping and judging too quickly, and they live their lives in a very open, honest way.
• Greater emotional stability
• Greater interpersonal sensitivity
• Greater affiliation
SOCIAL SKILLS

• It's usually easy to talk to and like people with good social skills, another sign of high EI.
• Those with strong social skills are typically team players. Rather than focus on their own success first,
they help others develop and shine.
• They can manage disputes, are excellent communicators, and are masters at building and maintaining
relationships.
IMPORTANCE OF EQ / EI

• Some research shows that IQ can help


20% IQ
you to be successful to the extent of 20
percent only in life. The rest of 80
percent success depends on your EQ 80% EQ
IMPORTANCE OF EQ / EI

• 50% of work satisfaction is determined by the relationship a worker has with… his/her
boss.
GENDER DIFFERENCES

• Males with higher IQ tend to be ambitious, productive, predictable and determined and untroubled by concerns
about themselves, they also tend to be critical and self-conscious, uneasy with sexuality and sensual experience,
inexpressive and detached and emotionally weak and cold.
• Females with higher IQ have the expected intellectual confidence, are fluent in expressing their thoughts, value
intellectual matters and have a wide range of intellectual and aesthetic interests. They also tend to be introspective,
prone to anxiety, rumination and hesitate to express their anger openly.
• Men with high EQ are socially poised, outgoing and cheerful, not prone to fearfulness or worried rumination.
They have a notable capacity for commitment to people or causes, for taking responsibility, and having an
ethical outlook; they are considerate and caring in their relationships. Their emotional life is rich, but
appropriate; they are comfortable with themselves, others, and the social universe they live in.
• Emotionally intelligent women , by contrast tend to be assertive and express their feelings directly, and to feel
positive about themselves; life holds meaning for them. Like the men, they are outgoing and extroverted, and
express their feelings appropriately.
• They adapt well to stress. Their social poise lets them easily reach out to new people; they are comfortable
enough with themselves to be playful, spontaneous, and open to sensual experience.
BASIC EMOTIONS
• Happiness / Joy
• Surprise
• Sadness
• Anger
• Fear
• The most ancient root of our emotional life is in the
sense of smell. From the olfactory lobe the ancient
centers from emotion began to evolve.
• One layer would smell, sort out into the categories as
edible or toxic, sexually available, enemy or meal. A
second layer of cell sent reflexive messages throughout
the nervous system telling the body what action to do.
Bite, spit, approach flee or chase.
• Our emotions guide us in facing difficulties and tasks too important to leave to intellect alone- danger, painful loss,
persisting toward a goal despite frustrations, bonding with a mate, building a family.
• There is a tendency to act in almost every emotion. (Fight or Flight)
• Love, tender feelings, and sexual satisfaction involves parasympathetic arousal.
• Around the world an expression of disgust looks the same, and sends the identical message.
• Upper lip curled to the side, Wrinkled nose.
• Main focus of the sadness is to help adjust to a significant loss. Such as death of someone close or a major
disappointment.
• Rational mind (Neo-Cortex, sensory cortex) and the Emotional Mind (Amygdala) One that thinks and the one that
feels.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy