I was shorted a 30 day supply of medication, in August 2024. I was told the transfer of pharmacies wasn’t successful causing huge backups. This should have been handled back then. I realized PLL is a go between BI reps and patients. The BI rep was not cooperating. I was told my Jan 2025 payment would not be deducted, and I had to restart all over again. To date I’m out of my Jardiance and have been for 3 weeks. Team Montcreif was cordial but unsuccessful in my case. Have a new team not by my request. I would hope to stay with one team who knows me and my issues.

Date of experience: January 15, 2025

Prescription Lifeline explains the process perfectly. The representatives are very friendly, helpful and extremely informed. Everything has gone according to plan so far. The savings are excellent!

Date of experience: January 22, 2025

Really have worked to help us get the information needed for Michael to be approved. Only con is status of how close Michael is to being accepted.

Date of experience: January 13, 2025

They have helped us get the documents in order for the several manufacturers who make our expensive meds. Every team we talk to help us with our issues and have saved us a lot of money since we are on a fixed income. Thank you.

Date of experience: January 10, 2025

I was totally at my wits end trying to find some sort of help with a very expensive prescription. This company helped walk me through the entire process with genuine personal help. The team leaders were very friendly and respectful. Every step of the process was throughly explained to me without any condescending tone at all. I felt like I was talking to a neighbor.
I cannot recommend this company enough.

Date of experience: December 31, 2024

These people do not slow poke around they give Excellent service and always listen to what you say. I speak honestly they are here to help. I can’t thank them enough.

Date of experience: January 07, 2025

Seem to be interested in my well being. Would like to get my Humira ASAP since I ‘m suppose to get my injection every other week.

Date of experience: January 08, 2025

it's hard to give a review be for i get my medicine

Date of experience: January 14, 2025

My experience with taking ozempic has been nothing but normal. Hardly any nausea, haven’t been constipated, but a couple bouts with the diarrhea. I could take it off faster, but I’ve been trying to teach myself as I’m on this that I can’t just depend on this ozempic to do all the work for me So I Have been taking it slower, but I’m nearly down to the weight that I need to be. My cholesterol Score did drop by 30 points.

Date of experience: December 10, 2024

This is my first experience with Prescription Lifeline. Their customer service representatives are very friendly and assisted me with any questions I may have had about the company and filling out all the paperwork. I discovered them on the internet. So far, I am very pleased with them. Thanks.

Date of experience: November 15, 2024

It's very personable caring people that care about their clients and for my medication is very easy to get and pick up I just love

Date of experience: December 18, 2024

They guided us on how to proceed to get our medicine

Date of experience: January 08, 2025

Gabi,
Was very knowledgeable about my questions, and found all my answers

Date of experience: January 03, 2025

These people are such a Godsend! We were so very pleased with everything they did to help us during this stressful time! Now my husband will be able to receive his medication for cancer treatment and it’s one less thing for us to worry about! Thank you all so very much! You have blessed us beyond our expectations!

Date of experience: October 17, 2024

I would not have my meds. If it was not foe Anna on my team. She was amazing and worked above and beyond to get my pills. She updated me every step. Very grateful.

Date of experience: December 27, 2024

Having this program has allowed me to be able to afford the medication I NEED ..and if i have to make a payment a day or so late they are always understanding and supportive and NOT judgemental. Recently the lovely representative on the other end of the phone offered to change my due date for payments that will make it easier to make payments on time so putting the patient first is their goal...so there are a lot of reasons I am impressed with this program

Date of experience: October 03, 2024

Great so far. We must say we are still waiting for the application information to arrive in the mail, etc.. We are just at the beginning of this process.

Date of experience: November 18, 2024

My team is Moncrief. My helper was Hailey. I have sent a review on my experience with her. She was Gold Star helpful! I received my medication by overnight mailing designation and am more than satisfied. I am very pleased.

Date of experience: September 08, 2024

I talked with Drew and Jessica. Both were informative, knowledgeable, very respectful and I felt that they truely wanted to help me. I liked that they told me what to expect and still if I have any questions I could call and ask them ! 👍🏻

Date of experience: October 25, 2024

No long wait or hassle. They knew how important my medication was to me, and they got right on it.

Date of experience: December 17, 2024