Urgent care offers services for medical problems (e.g. minor burns, asthma (which is not responding to medication), urinary tract infection, especially with fever or back pain, possible fracture or dislocation, a cut requiring stitches, any injury with significant pain or fever, etc.), that, while not emergencies, require medication attention within 24 hours.

The following is a list of the closest urgent care centers and their contact information. This information is current as of January 13, 2025. Please call ahead or check the facility's website to confirm the availability of services and hours.

Urgent Med - 0.2 miles from campus
Address: 600 S Lake Ave, Pasadena, CA 91106
Phone: (626) 844-8848
Hours: Open 7 days a week, from 8:00am-8:00pm

Pasadena City Urgent Care - 1.1 miles from campus
Address: 215 Allen Ave, Pasadena, CA 91106
Phone: (626) 817-9002
Hours: Open 7 days a week, from 8:00am-8:00pm

Advanced Urgent Care - 1.4 miles from campus
Address: 797 S Arroyo Pkwy, Pasadena, CA 91105
Phone: (626) 304-0404
Hours: Monday-Friday: 8:00am - 8:00pm; Weekends: 9:00am - 5:00pm; Last patient seen 30 minutes before closing

Optum Exer Urgent Care - 1.5 miles from campus
Address: 797 S Fair Oaks Ave, Pasadena, CA 91105
Phone: (626) 795-2244
Hours: Open 7 days a week, from 8:00am-8:00pm

Exer Urgent Care - 2.2 miles from campus
Address: 3160 E Del Mar Blvd, Pasadena, CA 91107
Phone: (626) 270-2400
Hours: Open 7 days a week, from 8:00am-8:00pm

For those who have Kaiser insurance, the closest urgent care facility is in Pasadena.

Kaiser Pasadena - 2.7 miles from campus
Address: 3280 E Foothill Blvd, Pasadena, CA 91107
Phone: (833) 574-2273
Hours: Open 7 days a week, 9:00am-9:00pm

You will need to present your insurance card and picture ID at the time of service. Co-pays or deductibles may apply. Check with your insurance carrier to determine whether care will be covered and the terms.

You will be responsible for the charges not covered by your insurance.

Emergency room care offers services for emergency situations that are life-threatening or cause impairment (e.g. difficulty breathing for any reason, severe asthma, severe allergic reaction with throat swelling, unconsciousness or unresponsiveness, major injury with obvious fracture, open chest wound, spinal or neck injury, overdose, etc.).

In the event of a clear threat to life or a serious injury, obtain paramedic/ambulance assistance immediately.

• On campus: Call extension x5000 or (626) 395-5000
• Off campus: 911

BE PREPARED to say exactly where you are and what is wrong. You will be taken to the nearest hospital emergency department.

Huntington Memorial (Nearest ER; Preferred)
Address: 100 W California Blvd, Pasadena, CA 91105
Open 24 hours daily

USC Arcadia Hospital (Nearby)
Address: 300 Huntington Dr, Arcadia, CA 91007
Open 24 hours daily

Huntington Memorial Hospital and USC Arcadia Hospital take all insurances.

You will need to present your insurance card and picture ID at the time of service. Co-pays or deductibles may apply. Check with your insurance carrier to determine whether care will be covered and the terms.

You will be responsible for the charges not covered by your insurance.

Please view the Sexual and Reproductive Health page.

TimelyCare - Virtual Health and Mental Health Visits (Free to all Caltech students regardless of insurance)

Caltech has partnered with TimelyMD, the leading virtual health and well-being solution in higher education, to offer students free and equitable access to medical and mental health through the TimelyCare platform.

TimelyCare serves as a 24/7 virtual extension of our health and counseling center resources. Through the TimelyCare webpage or smartphone app, Caltech students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost and regardless of insurance coverage – including:

• On-demand medical care
• Appointment-based medical care
• On-demand mental health support (TalkNow)
• Appointment-based mental health counseling
• Digital self-care content

TimelyCare is available even to students on medical leave. You have access to TimelyCare as long as you have a working access.caltech account.

Some benefits to you:

• Convenient 24/7 care – Physical and mental health issues often present themselves outside regular business hours, and TimelyCare makes seeking support or treatment as easy and convenient as making a video or phone call. Nationally, about 40% of mental health care visits through TimelyCare occur after hours.
• Reduced wait times – Typical consultations for on-demand services through TimelyCare begin within 5-10 minutes.
• Diverse provider network – In addition to being from diverse backgrounds, TimelyMD providers are trained to be culturally competent. For example, more than 60% of mental health providers identify as BIPOC. The platform also offers professionals who identify as LGBTQIA+, speak multiple languages and/or have various religious and spiritual beliefs. Students can choose to meet with a specific provider or select the first available.
• Peace of mind – TimelyCare is a safe, secure, and HIPAA-compliant platform that follows up with Student Wellness Services to ensure continuity of care.

Please view the Violence / Threats page.

Please view the Sexual Assault page.

Please view the After Hours / Crisis page.