The FCC creates and maintains a library of consumer education materials, such as tip cards and posters, available for printing and distribution. To download files in PDF formats, click on the links or images below. The FCC can also ship bulk orders to interested parties. Submit requests to Outreach@fcc.gov.
SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls.
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Download Tip Cards
5G FAQs
5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers?
Accessibility
The FCC's Disability Rights Office helps to improve accessibility for people with disabilities in variety of ways.
Avoid Spoofing Scams
Phone scammers often disguise their identity by using illegal spoofing techniques to send false information to your caller ID display. Tips to avoid spoofing scams.
Communicating During an Emergency
Tips to help prepare for communicating during an emergency, including how to prepare for a power outage.
Consumer Help Center
The Consumer Help Center is home to the FCC's consumer guide library, which covers a wide range of telecom topics including phone scams. The guide also contains information on how consumers can file complaints with the FCC.
Keeping In Touch While Abroad
Taking a mobile device along on an international trip? Roaming rules and rates can be tricky. Know before you go.
Phone Bill Facts
Phone bills can be confusing, especially when charges from third parties appear on the bill. Tips on how to understand phone bills.
Protect Your Smartphone
Your phone is a high-value target for theft. What can you do to protect your device? Learn what to do if your phone is missing.
Remember to Rescan
Rescanning Digital TV channels helps ensure consumers are receiving all available channels.
Robocalls, Texts and Spoofing
Tips to help consumers avoid unwanted phone calls, texts and caller ID spoofing scams.
SIM Swapping
SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls.
Download Posters
Don't Get Spoofed
Information to help consumers recognize the tell-tale signs of caller ID spoofing and avoid phone scams.
