Asha M

Email: sapbi.am12@gmail
Mobile No: 8951881825
------------------------------------------------------------------------------------------------------------------------------Having 5 years of IT experience and around 4years
of experience in SAP BI Implementation and Production Support activities.
Summary:

Responsible for design, development and support activities in BI with the source
systems SAP ECC 6.0 and SAP 4.7C.
Have good exposure in configuring SAP BI for applications likeLogistics - SD, MM,
and PP.
Experienced in activation of Standard Business Content objects.
Involved in translating the functional requirement into technical requirement.
Experience in Data Validation and reconciliation between BW and its respective source
systems.
Used Transformations and DTP's technology for loading the data to the data targets.
Involved in transporting the objects within the Landscape by using transport Management
System.
Experience in Designing Queries in BEx Query Designer and Created Workbooks in the BEx
Analyzer using Free Characteristics, Restricted Key Figures, Calculated Key Figures, Variables
(Characteristic Variable and Text Variable), Structures, Exceptions, Filters, and Conditions.
Considered various performance tuning measures like Line item Dimensions, and worked on
creating Indexes on Database tables, Compression, Maintaining Aggregates, and Partitions etc.
Designed Process Chain's for automatic scheduling and loading of both transaction and
master data.
Expertise in production support by providing technical support in resolving production
issues.
Applied ABAP/4 techniques in complex business scenarios in specific areas like
Routines,Data source Enhancements, Customer Exit variables.
Ability to troubleshoot and debug standard SAP ABAP code.
Knowledge in SAP BI-IP and BOBJ(Business Objects)
Career Summary:

Aug 2010 - till date : Accenture Services Pvt Ltd,Bangalore.

Jan 2008 to Jul 2010 : confidential..
Technical Skills:
Operating Systems: Windows XP/2003
ERP: SAP BW, BI,BI-IP,BOBJ.
Programming Languages : SAP ABAP/4
Databases: Oracle, MS SQL
Academic Qualification:
B.E (Instrumentation) from VTU.
Project Details:
Project #1-Production Support:
Client : confidential

Duration : Jan 2012 to till Date

Team Size : 12
Role: BI Consultant
Responsibilities :

Daily monitoring of data loads through process chains.

Handling the different kinds of requests SR & DR.
Worked in loading the data to the data targets manually in case of failure.
Involved in escalating high-prioritized tickets regarding extractions and load failures.
Monitoring of info packages and analyzing the reasons for frequent failures of info packages.
Worked in the monitoring the process chains failures like Repeating the Attribute change
runs, allowing the special characters.
Reporting to client and onsite team in case of any delay in the regular batch cycle.
Maintaining the queue - assigning the tickets that arrived to Lotus Notes.
Maintaining Work History for all the tickets until it is closed down.
Applied ABAP/4 techniques in complex business scenarios in specific areas like Routines,
Data source Enhancements, Customer Exit variables.
Involved in the Lo-Cockpit extraction for SD Application data sources such as Sales Order,
Billing, and Delivery etc.
Enhanced the extract structures by adding new fields and populating them with the user exits.
Developed numerous custom data sources using database Table/views.
Involved in Designing of info cubes, DSO, DTP's and Info Package.
Worked on different types of Data Store objects like Standard DSO and Write Optimized
DSO.
Interacting with the client during the weekly scheduled meetings.
Created customer exit variables in Reporting and also implemented the code in CMOD.
Involved in creating the YTD (year till date) and MTD (month till date) reports as per the
client's requirements.
Involved in performance tuning of Queries by maintaining Aggregates, Compression,
Partition, and indexing of Info Cubes.
Project #2-Production Support:
Client : confidential
Duration : Aug 2010 to Dec 2011
Team Size : 18
Role: BI Consultant
Responsibilities:

Daily monitoring of data loads through process chains.

Worked in loading the data to the data targets manually in case of failure.
Daily monitoring of info cubes and ODS object requests.
Resolved customer reported tickets through email and phone.
Resolved the tickets as per the priority according to client requirement.
Involved in medium prioritized tickets regarding extraction, performance issues and load
Failures.
Maintain the aggregates on Info cube to improve the query performance.
Monitoring of Info packages and analyzing the reasons for frequent failures of Info packages.
Involved in Load Monitoring Using RSPC, RSMO, SM37, and SM50.

 Actively and regularly involved in Load Monitoring of Daily, weekly, and Monthly, Data
Loads using Process Chains.
Monitoring of Info Packages and analyzing reasons for the frequent failures on Info
packages.
Involved in Design and creating Processes Chains to automate the process of loading data
into data targets.
Used ODS to stage the data before transferring the extracted data to the Info Cube.
Monitored data loads with full update and delta mechanisms for both master and transaction
data.
Project #3-Implementation and Support:

Tilak Koujula Mobile: +91 9739993166

SAP- BI/BO tilak.koujula@gmail.com
EXPERIENCE SUMMARY
A total 5 years of expertise which includes 4 years in SAP BI/BO understanding the R/3 system and
considerable experience in Business Information (BI), Reports and Extractions and SAP Portal
Experience of 1 year.

SAP CERTIFIED consultant on BO WEBI.

Involved in full life cycle implementation of BI projects and provided key services such as
data Modeling, data Extraction and Reporting, etc.
Worked extensively on AWB, BEx Analyzer, batch job scheduling, Extracting data from
Different Source Systems- Flat File and other R/3 systems.
Worked extensively with Generic and Business Content extractors.
Experienced in performance tuning and scheduling batch processes through process chains.
Involved in the complete automation of all BW Daily, Weekly and monthly loads (Info
Package Scheduling) using Process Chain
Adept in building Multiproviders, Aggregates as per the query needs.
Highly articulate, confidant and persuasive team-builder, able to motivate and
communicate to achieve exceptional business performance.
Dependable and reliable in supporting and enabling team effort to produce genuine
long-term sustainable development.
EDUCATIONAL QUALIFICATIONS

MS (Software Systems) from BITS Pilani.

B.Tech (Mechanical Engineering) from JNT University.
WORKING EXPERIENCE

5 years of experience in SAP Technical Consultant.

Presently working BI Consultant in ACCENTURE Pvt LTD..

Worked as a SAP NetWeaver Consultant in Zensar Technologies Ltd (Hyderabad)
SAP Skills

ERP : SAP BI 7.0, ECC5.0

Reporting Tools : Business Explorer (BEx),BO
SAP Modules : MM, FI, SD,CO-PA.
Operating System : Windows 98, 2000,

Languages : ABAP, C
Projects
SAP Project Experience 4
Client : Henkel
Organization : Accenture Services Pvt. Ltd, Bangalore
Role : SAP-BI/BO Consultant
Duration : Aug 2010 to Till Date
Environnent : BI7.0
Client Profile: Henkel AG & Co. KGaA is a multinational company headquartered in Dsseldorf, North
Rhine-Westphalia, Germany. The company operates in three business areas: Home Care (with
household cleaning products such as laundry detergent and dishwashing liquid), Personal Care (with
beauty and oral care products such as shampoo, toothpaste, hair colorants and shower products
like Dial Soap and Right Guard), and Adhesives, Sealants & Surface Treatment for consumer and
industrial purposes. With presence in 125 countries on five continents, Henkel engages in the majority
of its business within Europe and North America.
Roles/Contributions:

Worked as on shore co-ordinator in Dusseldorf, Germany during handover of applications

from client team post go-live of implementation project.
Worked in the development of a centralized EDW system which integrates data from various
source systems for the same module and then transfers the data to the target applications.
Primary contact between offshore and onshore.
Coordinator for the meeting with the design team, architects to sort some issues related the
enhancements and new design related issues.
Worked on Standard and Generic datasources.
Worked on Datasource enhancements.
Worked on OHS (Open Hub Service) to provide data to some MS-BI applications for
reporting.
Worked on Extraction & Staging from SAP ERP source systems, BW systems.
Worked on Performance Tuning such as creation & maintenance of Aggregates, Partitioning.
Handled all the management activities required during start of the recent project.
Facilitated the status meeting between offshore and client.
Conducted many knowledge transfer sessions in the project and mentored new joiners in the
team including senior resources.
Involved in the design related issues as apart of BI 7.0 and been assisting with the design
team to sort them with the skill I have in BI 7.0 and also from the perspective from the Business
knowledge.
Worked in SAP maintenance after go-live along with implementation of new project.
Worked in maintenance of applications with data from modules like CO-PA, SD & CRM.
Analyzed the functionality of different routines by debugging the ABAP programs &
correcting the defects.
Knowledge of debugging of ABAP codes & fixing errors in ABAP codes in BI system.
Worked on writing ABAP codes in Start Routine, Field Routine, End Routine & Expert
Routine.
SAP Project Experience 3: SAP BI 7.0 Implementation
Client : CorePharma (Pharma)
Role : BI Technical Consultant (Offshore)
SAP : SAP-BI 7.0,
Period : October 2009 to June 2010

All CorePharma facilities are located in Middlesex, New Jersey and encompass over 85,000 sq. ft of
manufacturing, packaging, research & development, quality laboratory and warehousing space.
CorePharma has the ability to fill, label and package solid-dose tablets and capsules; additionally, we
have established relationships with vendors who specialize in micronization, blister packaging and
powder filling. The Modules implemented in this project SD & MM.
Roles/Contributions:

Installed objects from Business Content Info objects, Info cubes, ODS Objects, and Queries.
Worked with BEx Browser, BEx Analyzer to generate queries
Extraction of Master and Transaction data from R/3 into the standard cubes using LO
extraction.
Extensively worked on process chains to automate the Deleting indexes in Info cubes,
Process of info packages, creating indexes, ODS activation, further updating, PSA request
deletion and Attribute change run so on.
Involved in the data loads issues for the BI7.0 related issues
Worked on LO-extraction.
Worked on process chains & resolved the errors in the running of process chains.
SAP Project Experience 2: SAP BI 7.0 Implementation
Client : Hikma- Jordan.
Role : SAP BI Consultant (Offshore)
SAP : SAP-BI 7.0, EP 7.0
Period : December 2008 to September 2009
Hikma Pharma was established in 2004 to market and sell injectable product..
Roles/Contributions:

Business content installation as per the client's requirement.

Extensively worked on Transport management.
Responsible for Design, Development of Info cubes, Multi providers, DSO objects.
Responsible for development and extraction of data from R/3 and flat files.
Designed Process Chains to trigger Multiple Data Loads.
Created Customization Objects as per our requirement.
Developed reports using Variables, Filters, calculated key figures, Restricted Key figures, and
using Conditions, and analyzed in the BEX analyzer.
Created reports with RRI functionality to jump from BI drilldown report to R/3 transaction
level to confirm the transaction details.
Used process chains to schedule the info packages and data transfer processes.
Worked on Visual composer to create customized storyboards to publish in Portal.
Enabled Single Sign On.
Created Roles, pages, IViews for respective BI reports & Visual Composer on SAP EP.
SAP Project Experience 1: SAP Help Desk Support
Client : International Support Desk.
Role : SAP BI, EP Consultant
SAP : SAP-BI 7.0, EP 7.0.
Period : September 2007- October 2008.
Roles/Contributions:

Monitoring daily uploads of master data and transaction data.

Integration of BI reports in portal.

 Worked on visual Composer.

Worked on NWDS for webdynpro Java development.
Created System objects for connecting to backend system from portal.
Integration of standard SAP transactions into portal.
Developed Dashboards in Portal.
Designed an active homepage with News content with daily updated internet and intranet
news.
Customized the Portal Desktop for Customer look and feel.
Responsible for User maintenance, Role Authorizations.
--------------------------------------------------------------------------------------Rambabu Cell No: +91 9538474560
SAP BI Consultant Email id: rambabu.soora@gmail.com
_________________________________________________________________________
______________________
Professional Summary:

Having 4 years of experience in SAP BI 7.0 / BW 3.5, With ABAP.

SAP BW Expertise:

Proficiency in BI process of Information gathering, Designing and developing reports (BEx).

Experience in interacting with Business Analysts to gather requirements, prioritize work, develop
enhancements to the existing system, coordinate testing and perform Change management
for BI applications.
Extensively on Administrative workbench for data modeling, Scheduling and monitoring the
function.
Configured Basic Cubes, Multi cubes and DSO object to upload data from SAP R/3 and flat
file. Worked extensively on LO- Extraction and Generic extraction like table, view etc. Having
knowledge on CO-PA extraction.
Exclusively involved in enhancements using Function modules
Routines like Start routines for Update Rules and Transfer Rules.
Creation of web intelligence reports.
Design the universe on Bex query.
Scheduling the reports in the info view.
Designed several queries using, BEx Analyzer with restricted Key Figure, Calculated Key
figure and Variables. Strong knowledge in performance tuning techniques like creation &
Maintenance of aggregates, Compression of Info cube etc.
Professional Experience:

Working as BI consultant with Capgemini India Pvt Ltd, Bangalore since Oct 2009
to till date as SAP BI/BW Consultant.
Worked as BW consultant with Net Business solutions India Ltd, Mumbai from Aug 2008
to Oct 2009 as SAP BW Consultant.
Project Details:1. Project: Support & Development

Duration: Oct 2009 to Till Date

Client: SUBSEA7
Company: Capgemini
Role: BI Consultant
Environment: SAP BI 7 .0, SAP ECC 6.

Responsibilities:

Daily monitoring BI loads

 Month End activities (additional BI loads on first 3 working days of every month)
I would be working on BI Change Requests (CR's) as part of Change Management
Tickets get raises, and then would need to work on that too.
worked on Monthly Activities (PSA deletion, Changes Log deletion and Cube Compression)
Worked on Early Watch Report as to keep BI system in good health.
Worked on migration work as and when user requires changes.
Regularly maintaining systems performance.
Worked on pre-patching and post-Patching activities specific to BI
Creation and modification of Process chains.
Re-initialization of business area in case of inconsistency in data targets.
Performing Pre-manual and Post manual actions for transports.
Creation and modification of Process chains.
Working on monitoring Incidents like invalid characters, Time limit exceeded, Key value
exist, SID Error, etc.
Working on performance aspects like deactivation and initial filling of aggregates, data
package size adjustments, etc.
Selective deletion and performing Full Repair loads of Purchase Documents from R/3
Edit data in PSA as required and Reconstruct the data requests from PSA in case of data load
failure.
2. Project: Implementation

Duration: Aug 2008 to Oct 2009

Client: Somaiya Group
Company: Net Business solutions India Ltd
Role: BI Consultant
Environment: BI 7. 0 and SAP ECC6.
Responsibilities
Installed relevant SAP business content. Used LO-Cockpit for extracting the Data
Worked on LO-Cockpit for maintenance of extract structure, maintaining Info Sources and
activating the update.
Worked extensively on LO Cockpit extractions loaded the data from R/3 to BW and used
Initialization with delta update and full update methods.
Assigned Data Sources to the InfoSources, InfoObject, InfoCube, ODS Objects, Update
Rules and Transfer Rules.
Transferred Data to the InfoCube and the Operational DataStore from the InfoSources using
transfer and update rules.
Used ODS to stage the data before transferring into the Info Cube.
Extensively worked in many Performance issue improvements in both loading and Execution
activities by maintaining aggregates, Index creation, compression and partition.
Generated and maintained Aggregates and rollup activities on Info Cube as part of the Info
Cube management.

Pradeep kumar Phone:+91-9880216446

SAP BI Consultant E-mail: sripathikumar09@gmail.com
________________________________________________________________________
PROFILE

Over all 4+ years of Experience in SAP BW/BI with function knowledge in the areas of SD
and MM.
PROFESSIONAL SUMMARY
Extensively built Info Objects, InfoCubes, DSOs, Multiproviders, Info sets, Info Sources, Info
Packages, Transformations and all types of DTPs.
Performed extensive LO Cockpit and generic data extractions. Also extracted data from the flat
files.
Experience in creating Process chains and Scheduling of data loading with Full/Initialization/Delta
upload method.
Designed queries in BEx Query Designer and created workbooks in the BEx Analyzer using
conditions, structures, Exceptions,calculated and restricted key figures, character variables, formula
variables and text variables.
Knowledge on ProcessChains for scheduling and monitoring data Daily / Weekly / Monthly
(RSPCM,RSMON).
Involved in the postproduction support,
Info cube management using Compression, Rollup, Reconstruction, Indexes, Partitioning and repartioning.
Performance Tuning using Aggregates/ Multi-providers.compression.
Involved in creating Generic extractor using Tables and Views.
Very good experience on ASAP Methodology.
Worked on complete Data flow creation like(DHW layer(DSO'S),Analytical & staging
layer(infocube's) and Reporting Layer(Multi Provider).
KEY SKILLS
Data Warehouse : SAP BI 7.0
ERP Packages : SAP R/3 ECC 6.0
Reporting Tools : SAP BEx, WEB
Platforms : Windows NT/98/2000
EDUCATION
M.B.A. from S.V. University in the year 2006.
PROFESSIONAL EXPERIENCES
Working as SAP BI Consultant with Cognizant from Dec 2010 to till date.
Worked as SAP BI Consultant with Synopsys Inc from Dec2009 to Nov 2010
Worked as Associate Consultant with TCS from Oct 2008 to Nov 2009
Project # 3
Client : Astrazeneca
Period : Dec 2010 to till date
Organization : Cognizant
Role : SAP BI Consultant
Environment : SAP BI 7.0
Type of project : Production Support
Responsibilities:
Involved in L2 support like resolving tickets regarding Data mismatch, Roll-up, PC load failures and
Authorization.
Analyzed and corrected production problems as they occur in the SAP BW system.
Monitoring of Info packages and analyzing the reasons for frequent failures of Info packages.
Monitoring work history for all tickets until they are closed down.
Involved in raising Remedy/Peregrine Request if there any deadlocks occur in the system.
Handled the tickets of priority 1, 2 and 3 and never missed the (SLA) Service Level Agreement.
Communicated with L1 Support team to resolve the Issues based on SLA.
Involved in submitting the Tickets status (open/close) report.
Maintain work History for all tickets untill it is closed down.
Provided high level of customer service to end users, business units and groups.
Worked extensively on Administration work bench (RSA1). Customized Info objects, Info sources
and Info cubes.
Actively and regularly involved in Load Monitoring of Daily, weekly, and Monthly, Data Loads using
Process Chains.(RSPCM,RSMON,ST13).
Project # 2
Client : Synopsys Inc.
Company : Synopsys Inc.

Duration : Dec 2009 to Nov 2010

Role : SAP BI Consultant
Environment : SAP BI 7.0
Type of Project : Implementation
Responsibilities:
Worked on LO Cockpit, which involved setting up of procedure for V3 update and running statistical
setup .
Participated in creating and maintaining DSO .
Extracted data from SD & MM modules and uploaded the data into the cube .
Participated in developing reports using BEx Analyzer.
Developed reports using restricted key figures, calculated key figures, variables, and exceptions/
conditions.
Preparation and modification of the Technical Design Document as per the requirement.
Used Data Source object to stage the data before transferring the DSO contents to the InfoCube .
Project # 1
Client : Enbridge
Period : Oct 2008 to Nov2009
Company : TCS
Role : Associate Consultant
Environment : SAP BW/BI
Project Type : Implementation & Support
Responsibilities:
Preparation and modification of the Technical Design Document as per the requirement.
Used Data Source object to stage the data before transferring the DSO contents to the Info Cube.
Involved in L2 support like resolving tickets regarding Data mismatch, roll-up,PC load failures and
authorization.
Communicated with L1 Support team to resolve the Issues based on SLA.
Worked on activating the standard business content Info Cubes
Installed business content InfoCubes
Participated in creating and maintaining DSO.
Actively and regularly involved in Loading Monitoring of Daily, weekly,and Monthly, Data Loads
Using Process Chains.
Extracted data from SD & MM modules and uploaded the data into the cube
Participated in developing reports using BEx Analyzer.
Developed reports using restricted key figures, calculated key figures, variables, and exceptions/
conditions.
SRIPATHI

SAP BI Consultant
Work Experience

: 4 years 7 months

Skills

: SAP BI Consultant
with both
implementation and
Support experience

Domain Knowledge

: Not Specified

Industry

: IT/ Computers Software

Category

: IT

Roles

: Datawarehousing
Consultants

Current Employer

: Siemens
Information Systems
Ltd

Current Annual Salary

: 4.40 lacs per

annum

Previous Employer

: Kaar Technologies

Highest Degree Held

: MBA, HR/Industrial
Relations, Anna
University

2nd Highest Degree

Held

: B.Sc, Computers,
Sri Venkateshwara
University

Preferred Job Location : Bangalore

Skill
Name

Last
Used

Skill Level

SAP
BW/BI

Nov
2012

Intermediate 46 months

Experience

P.R.KRISHNA KISHORE Mob : +918792886144

SAP BI Consultant E-mail:
krishnakishore.pr@gmail.com
Experience Summary:
SAP BI Consultant with 4+ years of
experience in the area of SAP BI 7.0.
Skill Set:
Involved in areas of BI in Data Modeling,
Extraction, Reporting.
Experience in Generic Extraction and LO
data Source.
Created Info packages for Initial and
delta uploads to the Info cubes.
Created process chains for deleting and
recreating the indexes and refreshing the
statistics, for loading master data (texts and
attributes) and the transactional data.
Hands-on Expertise in Data Loading
(Full/Delta Up-Load) of Master and
transactional data from ECC and Flat files,
Scheduling, Monitoring of process chains.
Capable of handling errors while

extracting from ECC and loading the data

into Data Targets.
Data model, Production support of Info
objects, Info Cubes, Data Store Objects
(DSO), Multiproviders, Info Sets and Open
Hub Services.
Involved in editing the error records in
the ERROR STACK and uploaded these
records by using ERROR DTP.
Migrate BW 3.5 Data Source, controlled
data flow with Info Packages & DTP.
Worked in keeping DSO as staging layer
before transferring the DSO contents to the
Info Cube.
Experience in transporting objects from
Dev to Production.
Expertise in creating Tables/Views,
Infosets in ECC and replicating them
to BI in the process to load Generic R/3
Data into SAP BI.
A very good experience in improving the
Effectiveness for query performance as well
as loading of data to the data targets by
using Indexes, compression, Aggregates,
partitioning, Maintaining Data packet Sizes.
Good knowledge on R/3 Extraction
mechanisms, customizing & configuring the
extractors, delta process, delta type, record
mode.
Experience in BEX Analyzer, Structures,
Exceptions, Conditions, free characteristics,
restricted key figures, and calculated key
figures
'
Professional Experience:
Current experience: Siemens,
Bangalore from June 2009 to till date
Previous experience: Kaar technolgies
Pvt Ltd, Chennai, India from April 2008 to
June '2009
Qualification:
Master of Business Administration from
Anna University
Bachelor of Science (Computer Science)
from S.V.University
Work Experience:
Project #2
Client : Siemens
Environment : SAP BI 7.0, ECC 6.0
Period : June 2009 to till date.
Description:
Miss Spiridon is the SIEMENS
internal SAP project for their Health care
division which covers the business for the
regions SWE, NWE, CE,NA,SA,ME.

Project Contribution:
Monitoring the jobs in source system and
make ensure that all the jobs executes by end
of the working day
Creation of process chains according to
the periods based on the company codes and
controlling areas
Data Source enhancements
Creation of jobs for executing in the
background mode and executing the jobs in
dialog mode
Loading of flat files
Involved in modelling of the objects
depending on the requirement by the client
Involved in the transports across the
landscape
Coordination & communication with the
onsite team on a Daily basis
A very good knowledge in improving the
Effectiveness for query performance as well
as loading of data to the data targets by using
compression, aggregates, Maintaining Data
packet Sizes.
Importing transports from the
development layer till the production layer.
Reconciliation of data is done between R/3
and BI systems.
Tickets Handling
Project #1
Client : Salcomp
Environment : SAP BI 7.0, ECC 6.0
Period : April 2008 to June 2009
Description:
Salcomp Plc develops and manufactures
chargers formobile phone and other
electronic devices. Salcomp isthe market
leader in mobile phone chargers, and the
main customers include the major mobile
phone manufacturers. Power adapters based
on Salcomp's own product platforms are
suitable also for cordless fixed-line phones,
Bluetooth headsets, media players, modems
and routers, point-of-sales devices, as well as
for net books.
Project Contribution:
Worked on data warehouse workbench for
defining Info Objects, Infocubes,
Multiproviders, Aggregates, DSOs &
Transformations.
Extracted data from different modules
of ECC (SD, MM) into SAP BI system.
Maintaining Reconciliation's to verify the
data in ECC and SAP BI are same or not
after the data loads.
Knowledge in handling performance
related issues like Aggregates, Compressions,

and indexes and partitioning in BI.

Worked on load monitoring on daily,
weekly, and monthly data loads using process
chains.
Involved in Process Chain Maintenance for
master data and transaction data loads.
Monitoring of Info Packages & Process
chains and analyzing the reasons for frequent
failures.
Involved in the Post monitoring activities
after all data loads have been finished.
Worked on data loading by using the
update methods initialization and full update.
Created generic data sources (using
tables/views) for extracting the R/3 data from
different tables.
Analyzed and corrected production issues
as per the priority and never missing the
SLA's.
Resolved customer reported tickets.