2nd Semester
2nd Semester
2nd Semester
) 2ND SEMESTER
201 - ORGANISATIONAL EFFECTIVENESS, CHANGE AND
ORGANISATIONAL DEVELOPMENT
Objective: O.D. is an emerging behaviour discipline that provides a set of Methodologies for systematically bringing
about organization change and improvement. It helps to understand the dynamics of changes, both inter
and intra to the organization, effecting the functioning of organization and develop sensitivity to improve
the effectiveness. After the study of this course, the students would be able to apply the knowledge of
behavioural science in solving socio-technical problems as well as improving and maintaining the
effectiveness of the organization.
Unit I: Management of Change:- Organization culture, socialization process, dimension of change, change
process, change agent-skills and relationship with client, implementation of organizational changestrategies for change.
Unit II: Organizational effectiveness, concepts, approaches and its determinants, organizational diagnosis
Methods, collection of data and identification of problems. Organizational stress causes, effects and
coping with stress.
Unit III: Organizational development: - Definition, objectives, characteristics, models of OD, action research,
stages of OD programme, underlying assumptions and values.
Unit IV: OD Interventions I: - Meaning, types of interventions; sensitivity training, life and career planning, role
analysis technique, organizational mirroring, transactional analysis, third party peace making, counseling,
learning styles and development.
Unit V: OD Interventions II : MBO, managerial grid, team building, likert systems four, confrontation
meeting, process consultation, survey feedback, Institutional building.
Suggested Readings:1. Beckhard R. 1969Organistion in Development : Strategies and Models, Addision-Wesley:Reading
2. Bennis, W.G. 1969. Organization Development: Its nature, Origins and Prospects, Addison Wesley:
Reading.
3. Dalton, G.Lawrence, P.& Griener, 1970 Organization Change and Development. Irwon Dorsey:
Homewood.
4. Shein, E., Bennis W. ,Beckhard, R.(eds.) 1969 Organization Development, Wesley : Reading
5. Kuriloff, A.H. 1972. Organisation Development for Survival, American Management Association Inc.:
New York.
6. French, Wendell L. & Cecil H.Bell, 1999 Organization Development, Prentice Hall of India :
New Delhi.
7. Singh, J.P. 1984. Organistion Development: Concepts and Strategies. Indian Institute of Management:
Ahmedabad.
8. Somnath Chattopadhyay and Udai Pareek, Managing Organizational Change, Oxford & IBH,
New Delhi, 1982.
Section I
Management Science, Executive problems, Scope for Quantification. Translating Business
Problems into Mathematics, Concept of Limits, rate of Change Derivatives and Finite
Difference (simple problems) First Differential of a Monomial, x+y, x, x y types. Concepts of
Maxima and Minima.
Section II
Graphical and tabular representation Concept of a Function, Role of Functional Analysis in
Business, Inequalities and their representation on Graphs. Concept of Interrelation Continuous
functions. Integration of Simple Function Problems, Differentiation under the Integral Signs.
Section III
History, Development of Operations research. Characteristics of Operation Research, Systems
thinking and O.R. Methods of operation Research Model Formulation and Types of Model.
Prototype Problems of operation Research.
Section IV
Linear Programming Problem Formulation. Graphic Method, Simplex Methods (Solving
maximization problem with less than equal to constraints). Duality theory, Transportation
problem, Assignment problem.
Section V
Competitive Strategies Theory of Games, Duopoly Two Person Zero Sum game, Pure and
Mixed Strategies, Criteria of Choosing strategies and simple numerical problems based on these.
Recommended Text:
TRAINING AND DEVELOPMENT: Training, Methods of Training, Evaluating Training Effectiveness, Executive
Development, Performance Appraisal and Potential Appraisal.
UNIT-III
WAGES AND SALARY ADMINISTRATION: Job Evaluation, Wages & Salary Admn, Wage Determination, Process, Wage
Policies in India, Wage Differentials, Incentive Plans, and Fringe Benefits.
UNIT-IV MAINTENANCE AND DISCIPLINING THE EMPLOYEES: Quality of Work Life, Health & Safety Measures, Social Security & Welfare Practices
in India. Employees grievance and Discipline Management, Human Resource
Accounting, Talent Retention Practices, Separation Techniques.
UNIT-V
Introduction: -
Investment Decision: -
(i)
(ii)
Unit V: -
Financing Decision: -
Dividend Decisions: -
Dividend decisions: Relevance and irrelevance of dividend decision, Walter model, Gordon
models.
Dividend Policy in Practice: Dividend payout ratio, stability in dividends, legal contractual
and internal constraints: Owners consideration and capital market considerations, types of
dividends. Stock dividends.
Working Capital Management Overview.
References: -
RESERCH METHODOLOGY.
Research Methodology
Objective:
To equip the students with the basic understanding of the research methodology and to provide
an insight into the modern analytical tools and techniques for the purpose of management
decision making.
Unit I
Introduction: Meaning of research; Objectives of Research, types of research; Research
process. Business Research Definition, Meaning of Research Methodology, Scientific Methods.
Problem Formulation.
Unit II
Research Design: Features of Good Research Design. Different Research Design,
Experimental, Exploratory and Descriptive.
Sampling Design:
Types of Sample Designs Profitability and Non-Profitability Sampling, Sampling Bias and
Errors.
Unit III
Data Collection: Primary vs Secondary data. Questionnaire Design, Guidelines for Constructing
Questionnaire. Case Study Method. Attitude Measurement and Scaling Techniques.
Unit IV
Analysis of Data: Use of Computer Software in Data Analysis ANOVA, Regression Analysis,
Factor Analysis, Discriminant Analysis.
Unit V
Report Writing and Presentation: Graphs, Charts, Diagrams or Presentations. Layout of
Research Report Types of Reports, Precautions for writing Report.
Recommended Text: