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Project Scope Statement

The project aims to develop a drone delivery pilot for Wilmont's Pharmacy using customized drones and integrated software. Four pharmacies will deliver prescriptions to approved customers in San Francisco. The drones will be equipped with temperature control packaging and bubble cushioning to safely deliver medications. An app will allow customer registration and approval for the service, integrated with Wilmont's existing portal. DroneTech will customize the drones, integrate the software, and conduct an initial test flight by November 30th to evaluate the feasibility of drone delivery for Wilmont's Pharmacy.

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146 views4 pages

Project Scope Statement

The project aims to develop a drone delivery pilot for Wilmont's Pharmacy using customized drones and integrated software. Four pharmacies will deliver prescriptions to approved customers in San Francisco. The drones will be equipped with temperature control packaging and bubble cushioning to safely deliver medications. An app will allow customer registration and approval for the service, integrated with Wilmont's existing portal. DroneTech will customize the drones, integrate the software, and conduct an initial test flight by November 30th to evaluate the feasibility of drone delivery for Wilmont's Pharmacy.

Uploaded by

Winstong
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PROJECT SCOPE STATEMENT

Project: Wilmont’s Pharmacy Drone Delivery (pilot) Revision No.:


R1

Revision Date: September 13, 2020

Purpose:
Develop a pilot project for delivery of prescriptions for Wilmont’s Pharmacy using Drones in
San Francisco in order to optimize the delivery system of 4 stores. This will be a prototype
based project to understand the feasibility of this new concept.
Project Goals:
Developing of customized, fully equipped drones for home to home delivery of pharmacy
prescriptions along with related software integrated with customer portal system. The
project will be commissioned on pilot basis in San Francisco for 4 retail pharmacies.

Four of Wilmont’s retail pharmacies have participated and for trial assessment customers in
apartment buildings will not be approved by Wilmont’s management for optimize this
service, considering the complexity of delivery.

The drones designed for this project will be customized in order to handle sensitive
pharmacies and deliver them safely to the customers. Perceiving that the some of the
pharmacies are prone to temperature effects, the bagging system inside drones should have
temperature control facility. Also, the pharmacies are delicate and to ensure their safe
delivery, the drones should be equipped with bubble type cushioning system that will
enable safe & sound delivery of medicines.

An app for prescriptions is included, which needs to be integrated with existing customer
portal of Wilmont’s Pharmacy. The customers willing to receive this service should register
them on the application & needs to be approved for this facility by Wilmont’s Management.
During the integration of software, the security of Wilmont’s business information,
customer privacy & proprietary information on drone delivery system should be of prime
importance.

The estimated is estimated to cost $750,000 based on similar previous projects conducted
by DroneTech. However, the cost should be as less as possible. The funding for this pilot
project will be raised by the Operations Vice President, Wilmont’s Pharmacy. The delivery
system should be a seamless enhancement to Wilmont’s already top-quality delivery
process.

The project should commence on January 5th and considering the harsh winter conditions in
proposed region, the first test flight should be commissioned no later than November 30th.
The testing of drone delivery operations will be conducted by appointed representatives of
Wilmont’s Pharmacy and their decision will be absolute and binding on all. These
representatives will review the test delivery flight along with ease and efficiency of the
integrated delivery software.

Project delivery Scope:


The project delivery scope is defined as below,
 Product Delivery Scope:
The products of this project can be divided into 2 segments,
1. Customized Drones for Pharmacy Delivery
2. Integrated Software linked with existing Wilmont’s Customer Portal
1. Customized Drones for Pharmacy Delivery
The predesigned drones of DroneTech should be customized in order to facilitate
home to home delivery of pharmacies from pharmacy stores to customer. The drones
should possess a secured package bagging system. As some of the medicines are
temperature sensitive, the packaging system should possess temperature control
facility. Altogether, a bubbling cushion system should be provided to ensure safe
delivery of the pharmacies. The drones should have a customized package clamping
system for releasing the package delivery safely. DroneTech should provide 04 (Four)
such customized drones to Wilmont’s. All these drones will be painted in Wilmont’s
corporate colour and would bear their Logo.
The test flight should be commissioned by 30 th November to avoid harsh weather
conditions of the region.
2. Integrated Software linked with existing Wilmont’s Customer Portal
This project product would be to develop integrated software linked with existing
Wilmont’s Customer portal for allowing customers to utilize the drone delivery
facility.
For this pilot project, Wilmont’s has restricted their services to customers not residing
in Apartments to avoid complexity. Thus, customers willing to opt for this service
should register their willingness by means of online entry or smartphone entry on
Wilmont’s customer portal. After significant scrutiny by Wilmont’s management, the
customer would be approved for these services and accordingly a confirmation mail
would be sent to the customer. DroneTech should integrate their customer portal
services to Wilmont’s’ software. All customer communications should be interfaced
electronically for email as well as mobile alerts, as per customers’ requests.
 Service Scope:
The services part of this project includes following,
1. First of all, DroneTech needs to prepare contract document for the said prototype
project to make an agreement with Wilmont’s on all aspects of either the services to
be provided, or the cost of those services. The legal team of both organizations will
conduct negotiations.
2. DroneTech will provide all the necessary training and assistance to the
participating pharmacies regarding drone delivery system. It should be
DroneTech’s responsibility to ensure that all participating pharmacies are
comfortable with loading products into the drone package carrier and engage in
this prototype by the time of first test flight.
3. The security of Wilmont’s Business information, customer privacy & proprietary
information on drone delivery system to be ensured while integrating the customer
delivery applications.
4. DroneTech should provide maintenance and repairs of this prototype drones for
period pending of specific time

Primary Deliverables:
 Customized drones with temperature controlled package bagging system with
bubble cushioning for delivery of pharmacies
 Integrated Customer Delivery Software
 Contract agreement for services and cost of these services for project

Deliverable Acceptance Criteria:


 For Customized Drones:
1. Safe and secure home to home delivery of pharmacies through drones to
approved customers
2. Temperature control facility in package bagging system
3. Bubble cushioning for safety of delicate medicines
4. Safe and secure packing releasing clamping system
 For Integrated Customer Portal Software
1. Integrated customer portal software should be interfaced with Wilmont’s
existing customer delivery application/software
2. Customer approval from Wilmont’s Management
3. An app for all customer communications regarding delivery

Key Milestones:
1. Commencement of project January 5th.
2. Drone Design approval from Wilmont’s on Week 8
3. Development of customized drones and customer portal on Week 35
4. Initial Trials on week 40
5. Finalized Drone and app on week 45
6. First test flight on week 47

Constraints:
1. The first test flight should happen on or before November, 30 to avoid Harsh
Weather
2. Delicacy of pharmacies
3. Acceptance of this drone delivery system by customers & registering their
willingness
4. Approval of willing customer from Wilmont’s Management
5. Feasibility of customer’s destination for drone delivery
6. Adaptability of participating retails pharmacies to this new system
7. Successful negotiations of contract and payment plan confirming legal aspects of
both companies
Assumptions:
1. DroneTech will only need to modify existing infrastructure of their drones
2. Integration of Customer portals of both companies is applicable and both
applications are developed on similar software languages
3. The project cost does not exceed estimated budget
4. All requisite approvals of concerned government departments are obtained
well within time

Scope Exclusions:
1. Maintenance and upgrading of customer portal software
2. Safe and secure space provisions for keeping drones at pharmacies
3. Attainment of local government approvals

Reference Documents:
1. DroneTech’s previous projects
2. Aeronautic local law
3. Specifications for handling pharmacies
4. Customer portal application manuals for both organizations

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