Importance of Computerised Accounting in The Effective Management of The Organisation: Case Study Aziccul Credit Union

REPUBLIC OF CAMEROON REPUBLIQUE DU CAMEROON
****************************
************************** Paix-Travail-Patrie
Peace-Work-Fatherland *******************************
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MINISTERE DE L’ENSIEGNEMENT
MINISTRY OF HIGHER EDUCATION
SUPERIEUR
AZICCUL
AN INTERNSHIP REPORT
IMPORTANCE OF COMPUTERISED ACCOUNTING IN

THE EFFECTIVE MANAGEMENT OF THE
ORGANISATION: CASE STUDY AZICCUL CREDIT
UNION.
A report submitted as a partial fulfillment of the Requirements for the Award of

the Higher National Diploma (HND)
SPECIALITY:
HUMAN RESOURCE MANAGEMENT
WRITTEN BY:
LOWEH NOELLA TOUKWET
ACADEMIC SUPERVISOR
CERTIFICATION
PROFESSIONAL SUPERVISOR
MR. NDJECK Bruno Mr DESMOND
ACADEMIC YEAR 2019-2020

IMPORTANCE OF COMPUTERISED ACCOUNTING IN THE EFFECTIVE MANAGEMENT OF THE
ORGANISATION: CASE STUDY AZICCUL CREDIT UNION.
CERTIFICATION
This is to certify that this report titled “THE IMPORTANCE OF COMPUTERISED

ACCOUNTING IN THE EFFECTIVE MANAGEMENT OF THE ORGANISATION”
case of AZICCUL CREDIT UNION carried out by LOWEH NOELLA TOUKWET, meets
the requirements and regulations governing the award of the Higher National
Diploma(HND)in HUMAN RESOURCE MANAGEMENT. It is therefore approved for its
contribution to scientific knowledge:
All resources are listed and proper references are made
ACADEMIC SUPERVISOR PROFESSIONAL

SUPERVISORS
Mr NDJECK BRUNO Mr DESMOND
DATE DATE
SIGNATURE SIGNATURE
Written and presented by : LOWEH NOELLA TOUKWET

I
DEDICATION
TO MY LOVELY FAMILY

II
ACKNOWLEDGEMENTS
A word of thanks to MR NGUIMEZAP the president and founder of the “institute

university of the coast “ for the formation and teachings I have received.
I would like to thank Mr Ndjeck Bruno my academic supervisor for helping me

accomplish this piece of work.
I would like to thank Mr Desmond my professional supervisor for his advice, availability
and his support during internship.
I would like to offer special thanks to my parents Mr and Mrs Loweh and my aunt miss
Ameck Lucia for their endless support and guidance.
A special thanks to all my lecturers for their lessons and knowledge the kindly shared with
us.
I would like to thank the entire staff of Azire for their great assistance especially Mr
Louise for the listening ears he gave me.
I would also like to thank all my friends, classmate who assisted me in doing this work.
Above all , my greatest appreciation goes to God Almighty for unconditional

III
PREFACE
In order to ensure its development and provide its industry with competent agents in
various fields, the Cameroonian State has created numerous structures and training,
including the Brevet de Technicien Supérieur (BTS). The national examination of the
BTS is created by ministerial decree N ° 90 / E / 58 / MINEDUC / DUET of
December 24, 1971. The Higher Institute of Technologies and Design Industry
(ISTDI) created by decree N ° 02/0094 / MINESUP / DDES / ESUP of September 13,
2002 and whose opening authorization N ° 0102 / MINESUP / DDES / ESUP / SAC /
EBM of October 24, 2001. The IUC has four establishments, in particular:
The Higher Institute of Technology and Industrial Design (ISTDI): Who train in the
following cycles and fields:
Industrial BTS cycle:
 Maintenance of computer systems  Civil engineering (GC)

(MSI)  Boiler making (CH)
 Industrial IT (II)  Mechanical Manufacturing (FM)
 Electrical engineering (ET)  Mechatronics
 Cold and air conditioning (FC)  Metal construction
 Automobile maintenance and after-  Maintenance of fluidic systems
sales (MAVA)  Control, instrumentation and
 Network and IT security regulation
 Telecommunication  Health and safety and environment
 Computer graphics and web design  Software engineering
 Chemical process engineering  Forest management
 Maintenance of biomedical devices

IV
INDUSTRIAL PROFESSIONAL LICENSE cycle
o Civil engineering (Buildings and Public Works options)
o Management and Automobile Service / Management and Expertise of the

automobile;
o Maintenance of Industrial Systems (MSI);
o Network Administration and Security (ASR)
o Automation and Industrial Computing (AII);
o Wood Furniture and Construction (ACB);
o Electrical engineering (ET);
o Electronics (EN);
o Electrical Engineering (IE);
o Software engineering (GL);
The Institute of Commerce and Business Engineering (ICIA)
Who train in the following cycles and  Commercial action (ACO)

sectors:  International trade (CI)
Commercial BTS cycle  Corporate communication (CE)
 Insurance  Accounting and business
 Banking and finance (BF) management (CGE)
 Micro finance  Legal Assistance
 Tax management  Logistics and Transport
 Quality management Engineering (GLT)
 Journalism  Customs Transit
 Information systems management

V
BTS CYCLE MEDICAL MEDICAL Cycle of COMMERCIAL

TRAINING PROFESSIONAL LICENSES
 Nursing Sciences  Marketing;

 Physiotherapy  Finance-accounting;
 Laboratory technique and medical  Bank;
analysis  Human Resources Management; 
 Radiology and Medical Imaging Logistics and Transport.
 Midwife  Advertising
 Insurance
ISUGA MASTERS Cycle - France
PROFESSIONAL MASTER Cycle:
 EMBA (ESSEC of Douala, Sharda University-India, georgetown-USA)
 Finance - accounting (03options)
 Management of organizations (03options)
3. The Institute of Computer Engineering of Central Africa (3i-AC)
Form in the following cycles and sectors:
Preparatory class for the Grandes Ecoles of Engineers (CP):
 Preparatory class for engineering schools,
 Bachelor in Science and Technology
NICT cycle

VI
 Networking and Security;
 Programming, analysis and mobile web;
EUROPEAN MASTER:
 Software engineering
 Embedded Computing
 Web Systems Administration
 Network and Telecom Systems Administration
PROFESSIONAL MASTER :
 Electrical engineering and industrial IT;
 Telecommunications and Network Engineering;
 Energy Engineering and Environment
 Energy and Environmental Engineering;
 Industrial Maintenance;
4. International Innovation Science and Technology Program (PISTI)
Engineering cycles
 Industrial Engineer (Polytechnique Nancy)
 Computer Engineer (3iL-France)
 Biomedical Engineering (Italy)
 Architecture and industrial design (Italy)

VII
5. School of Engineering & Applied Sciences (SEAS), it is this school which is at the
heart of the purely Anglo-Saxon training at the IUC, of young Cameroonians, of the
sub-region and of Africa as a whole, holder of a GCE. SEAS offers training in HND,
Bachelor of Technology, Bachelor of Science, Master of Technology and Business
Management.
The Management department in which we have carried out our training, as well as all
the other departments train capable students, to make available to companies their
know-how and knowledge in their respective fields.

VIII
ABSTRACT
This work entitled “THE IMPORTANCE OF COMPUTERISED

ACCOUNTING IN THE EFFECTIVE MANAGEMENT OF
THE ORGANISATION” has a main objective to determine or test the effect of
computerised accounting on the effective management of the organisation. Data came from
both primary sources that is, questionnaires, observation and interviews(qualitative and
quantitative data) and secondary sources came from brochures, text books and bank journals.
From these findings, it was observed that COMPUTERISED ACCOUNTING practices had a
positive effect on employees management of the organisation and relation to customers and
work. Based on this result, we recommend the enterprise to continue with these practices and
also to be alert about other methods which could be used for the organisation to stay on track.

IX
RESUME
Ce travail intitule « L’IMPORTANCE DE LA COMPTABILITE INFORMATISEE

DANS LA GESTION EFFICASE DE L’ORGANISATION a pour objectif principal de
determiner ou tester l’effet de la comptabilite informatisee dans la gestion efficase de
l’organisation. Les donnees proviennent des sources primaire : questionnaires, observations et
entretiens( qualitatifs et donnees quantitatifs) et des sources secondaires provenaient des
brochures ,journal banquais et livre. A partir de ces resultats , il a été observe que la
comptabilite informatise ont eu de effet positif sur les gestion des employes dans
l’organisation et les relation avec les client et le travail. A partir des resultats, nous
recommandons a l’entreprise de continuer avec ces practiques et aussi d’etre a l’affut des
nouvelles methodes de formation qu’elle mettrait en œuvre dans son organisation pour rester
sur la bonne voie.

X
LIST OF ABBREVIATION
AZIRE AZICCUL CREDIT UNION

SEAS SCHOOL OF ENGINEERING AN APPLIED
SCIENCE
IUC INSTITUTE UNIVERSITAIRE DE LA COTE
HND HIGHER NATIONAL DIPLOMA
ISTD INSTITUTE SUPERIEUR DE
TECHNOLOGIE DESIGN INDUSTRIEL
SWOT STRENGHT,WEAKNESS,OPPORTUNITIES,
THREATS
CAMCCUL CAMEROON COOPERATIVE CREDIT
UNION LEAGUE

XI
IDENTIFICATION SLIP
DATE OF CREATION NOVEMBER 2001

CAPITAL 665000
LOCATION DOUALA VILLAGE
LEGAL FIGURE PRIVATE LIMITED COMPANY
CONTACT 6773571367

XII
TABE ON CONTENT
CERTIFICATION.........................................................................................................I
DEDICATION.............................................................................................................II
ACKNOWLEDGEMENTS........................................................................................III
PREFACE................................................................................................................... IV
ABSTRACT...............................................................................................................IX
RESUME.....................................................................................................................X
LIST OF ABBREVIATION.......................................................................................XI
IDENTIFICATION SLIP..........................................................................................XII
TABE ON CONTENT.............................................................................................XIII
GENERAL INTRODUCTION.....................................................................................1
CHAPTER ONE :GENERAL PRESENTATION OF AZICUUL DOUALA AND

THE CONDUCT OF INTERNSHIP ACTIVITIES....................................................2
SECTION ONE: CREATION OF AZICCUL CREDIT UNION.................................3
1.1.1-CREATION......................................................................................................3
1-22 HISTORICAL EVOLUTION...........................................................................4
SECTION TWO: ORGANISATION AND FUNCTIONS OF AZICCUL BANK.......5
1.2.1 ORGANISATIONAL STRUCTURE OF AZICCUL BANK...........................5
FUNCTIONS Of THE DEPARTMENTS.................................................................6
1-2.2-The Operations Of Aziccul Bank....................................................................8
1.2.4- THE INTERNAL ENVIROMENT.................................................................9

XIII
CHAPTER TWO: EVOLUTION OF INTERNSHIP ACTIVITIES AT AZICCUL

COOPERATIVE UNION...........................................................................................12
SECTION ONE: PRESENTATIONOF THE SERVICE THAT RECEIVES THE

INTERN DURING THE INTERNSHIP PERIOD......................................................13
THE HUMAN RESOURCE DEPARTMENT........................................................13
2-1-1 AT THE RECEPTION OF THE INTERN BY THE DIFFERENT

DEPARTMENTS IN AZICCUL.............................................................................13
SECTION TWO: THE EVOLUTION OF THE INTERNSHIP ACTIVITIES...........16
2.2.1 THE EVOLTION OF THE INTERNSHIP ACTIVITIES AT

ESTABLISHMENT................................................................................................16
2.2.2-Justification Of the choice topic.....................................................................17
PART TWO: CONCEPTUAL FRAMEWORK.........................................................19
CHAPTER THREE: BEST MANAGEMENT PRACTICES RELATING TO THE

IMPORTANCE OF COMPUTERIZED ACCOUNTING TO THE EFFECTIVENESS
OF THE ORGANISATION........................................................................................20
TERMS SECTION ONE: BEST PRACTICES RELATING TO THE IMPORTANCE

OF COMPUTERIZED ACCOUNTING TO THE EFFECTIVENESS OF THE
ORGANISATION......................................................................................................21
3.1.1 DEFINITION OF TERMS..............................................................................21
3-12 BEST MAAGEMENT PRACTICES RELATED TO COMPUTERISED

ACCOUNTING.......................................................................................................22
3.1.2.1 Advantages and Disadvantages of computerised accounting.......................22
SECTION TWO: MANAGEMENT SCIENCE TOOLS CONCERNING THE

ANALYSIS RELATING TO COMPUTERISE ACCOUNTING AND
PRESENTATION OF RESULTS...............................................................................24
3.21 DATA COLLECTION AND ANALYTICAL TOOL.....................................24
3.211 DATA COLLECTION..................................................................................24

XIV
3.212ANALYTICAL TOOLS.................................................................................25
3.213 OTHER TOOLS............................................................................................26
3.2.2 PRESENTATION OF RESULTS...................................................................26
3.121 STRENGTHS AND LIMITATIONS(SWOT ANALYSIS)..........................26
CHAPTER FOUR: CRITICAL APPROACH............................................................28
SECTION ONE : DIFFICULTIES AND WEAKNESSES OF AZICCUL CREDIT

UNION.......................................................................................................................29
4.11 DIFFICULTIES OF AZICCUL CREDIT UNION..........................................29
4.12 WEAKNESSES OF AZICCUL CREDIT UNION..........................................30
SECTION TWO: RECOMMENDATIONS OF AZICCUL CREDIT UNIONS........31
4.21 RECOMMENDATION...................................................................................31
4.22 SUGGESTION................................................................................................31
GENERAL CONCLUSION.......................................................................................32
BIBLIOGRAPHY.......................................................................................................33
LIST OF APPENDICES.............................................................................................34

XV

XVI
GENERAL INTRODUCTION
Computerised accounting is an accounting system that processes the financial

transactions and events as per Generally accepted to produce reports as per user
requirement. Computerised accounting system deals with the storage and processing
of data and consists hardware and software which is used to determine the operating
environment. That is in real time environment, accounts are accessed and updated
immediately to reflect activity and the need to test for equality of debits and credits
through trial balances is usually not required in a computerised accounting system
since the system test for equality of debit and credit amounts as they are entered. If
someone were to attempt to input data the system would not accept the input since the
computer is programmed to posts amounts to the various accounts and calculate the
new balances as new entries are made, the possibility of mathematical error is
reduced. In AZIRE for instance, While the information service department is filling
payment slip , withdrawal slip and attending to customers, the accounting departments
deals with entry of credits and debits amounts an also granting loans to customers. All
of these are to avoid delays while serving customers and to enjoy the advantages of
fast processing of financial statement, data processing analysis, saving valuable time
and making staff efficient for the smooth functioning of the business.
As far our work is concern, we are to show the importance of computerised

accounting in the effective management of the organisation. Also, our work has been
divided into chapters that is chapter one deals with general presentation of the
company and its activities, chapter two evolution of the internship activities, chapter
three we are showing the best management practices relating to computerised
accounting and lastly the problem faced and possible solutions to remedy the situation
in chapter four.
CHAPTER ONE :GENERAL PRESENTATION

OF AZICUUL DOUALA AND THE CONDUCT OF
INTERNSHIP ACTIVITIES.
This chapter comprises of section two where section one details the general presentation
and the organisational structure of AZICCUL and section two presents the activities carried
out in AZICCUL Douala II Village .
SECTION ONE: CREATION OF AZICCUL

CREDIT UNION
1.1.1-CREATION
In this section ,the historical background and evolution of AZICCUL is presented.
AZICCUL is a financial cooperative credit union owned and managed by its members ,Its
first registration was in 1968 and re-registered in 2001 as a micro finance institution affiliated
to CamCCUL network .Now In 2013,in confirmation with OHADA provisions as a micro
finance institution affiliated to RECCU-CAM. It mobilises savings and grants loans to its
members at a low rate of in interest. Its also provide members other financial services such as
; cheque clearing ,money transfer, visa card services, mobile money transaction, western
union transfer etc.
The oxford advance learners’ dictionary sixth edition defines a credit union as an
organisation that lends money to its members at low rate of interests.
The idea of credit union was conceived in Germany in 1864 by two Germans HERMAN
SCUTZE DELITZE and FREDERICK WILLIAM HENRY RAIFFEISSON. This idea
moved to Italy in nineteen century and in 1900, the Canadian and the Americans borrowed
the idea. In Africa the fourth African conference on the mobilization of local savings was
held in Nairobi Kenya in 1955. In Cameroon, the credit union came through the effort of
reverend Father JANSON who introduced It in NJINIKUM IN 1963 . This was followed by
the credit union in KIKAIKIAKI in Nso in 1965 by Reverend Father E.A BARMICLE.
Azire was registered with the CamCCUL in 1968 and re-registered in November 2001
under the Ministry of Economy and Finance and COBAC in accordance with the new micro
finance institution affiliated to CamCCUL with the OHADA provisions as a micro finance
institution affiliated to RECCU-CAM LTD Registration, COBAC Decision No.D-2001-
58,Code No.19426 of 03-7-2001and Min . Dec. NO.00353MINEFI of 27-7-2001.
1-22 HISTORICAL EVOLUTION

In February 1967,M, N MOSSI who was the manager of the BAMENDA cooperative
association ltd initiated a discussion on the formation of AZICCUL. The first meeting was at
the residence of Mr.SY TENDO. In February 1967 the group transferred to the house of
MR.S.A ABAM in AZIRE where they name it AZIRE credit union. In the same month they
opened an account with Cameroon Bank with a savings 665000FCFA. On the nineteen
August 1968,AZIRE Cooperative Credit Union received its certificate of incorporation No
365 from the registrar of cooperative services BUEA. In November 1971, the union moved
to the Presbyterian school AZIRE due to the increase in membership to 1968 and later to
BAMENDA cooperative association board room. In 1973, the union constructed its office in
MAKON Motor Park. From 1982 up to date, the union has made formidable progress in
growth, staff training, management and infrastructures. In 1994, the activities of the union
and the other services to members were computerised.
In march 2000, the union opened a branch office In Douala and as of now host three
branches in Douala. The union as of now has the following branches in Cameroon;
BAMENDA I-Behind Municipal Stadium
BAMENDA II-Commercial Avenue
BAMENDA III-Ntarikon
BAMENDA IV-NKWEN
MBENGWI
OBILI Yaounde- Behind OBILI Shell
Etoudi Yaounde-Beside commissarial sixieme
DOUALA I-FEU ROUGE BESSENGUE
DOUALA II- VILLAGE
DOUALA III-BONABERI
KUMBA.
SECTION TWO: ORGANISATION AND

FUNCTIONS OF AZICCUL BANK
1.2.1 ORGANISATIONAL STRUCTURE OF AZICCUL BANK

General Assembly
Supervisory commitee
Womens
Board of directors
commitee
Credit commitee
Education
commitee General manager
Administrative
Branch manager
Loan officer Accounting Educ and pub Management

officer relations officer information system officer
Assistant loan Assistant

officer accounting officer
Loan clerk
Accounting clerks
Cashiers
FIGURE 1:Organigram Of AZICCUL CREDIT UNION.
FUNCTIONS Of THE DEPARTMENTS.

a-The General Assembly
GA or general membership is the supreme organ of the union. It meets an convinced

by the president, the board of directors, supervisory committee, member with supervisory
powers or at the written request signed by atleast 10 of its member.Members shall be notified
of the GA meeting atleast 30 minutes before the meetings.The following will be mentioned:
the aenda, venue, date and time.
b-Supervisory Committee
This committee is elected by GA to which it is directly answerable with the elections of

the supervisory of the credit union activities. Internal supervisory, they reconcile cash
records, make passbooks auditin check bank accounts and their reconciliation the term of
office of supervisory committee is 3 years and 3 members. Any member of this committee
cannot go in for election 3 times consecutively. This committee makes sure all the financial
records of the union are up to date this exercise is done quarterly.
c-Women Committee
The women committee is also elected by the GA and his responsibility to peacefully
handle matters relating to women as well as educating them on credit and on matters
d- Board of directors
These comprises of not less than 3 members and not more than 9 members elected by the
GA durig annual meetings. They have a 3years term of office renewable once. The board of
directors is charged with the responsibility of diecting the activities of the union and staff.
They also represent the union in legal issues; the board consists of the president, the vice
president the treasurer, secretaryand some floor members. The president can be re-elected but
may act as president for more than two terms of office consecutively.The president is
responsible for keeping the funds in the banks ,deposit account the league and for
organisation of collections and withdrawal of funds of members and payment of all approved
expenses.
e-The General Manager
The GM isincharge of the controllingand managing both personal and sources of the credit
unions. The GM grants loans that are covered by collateral securities or any means of
assurance payments provided the amount of such loans do not exceed two millions francs and
for a period of not exceeding 24 months instalments. All loans granted by the GM are
notified by the credit committee during their meetings. In his,her absence, the GM IS
Charged of the above duties.
f-The Branch Manager
He is incharge of controlling and managing the branch and also grant loans which are
covered by collecteral securities or assured means of payment provided the amount of such
loans do not exceed one millions francs . All loans granted by the credit committee during
their meetings.
g-Credit Committee
The credit committee is incharge of handing all members concerning lending. They
prepare and submit the loan files to the board for approval. They are incharge of handlings
cases of loans delinquency.
h- The Education Committee
The committee is incharge of recruiting in the credit union. They receive notification from
applicants and deliberate on it. They are also incharge of evaluating staff performance . In
this light, they promote and sponsor staff on half of the institution.
i-The Accountant Clerk

The account clerk is at the members service and is incharge of recording the
savings,loans ,and deposits of members into their passbooks ,individual ledger and also
impute the transactions into the systems(alpha) which is their micro aware used.
j- Lending department
This department is with thecredit co mmitee whereby the loan officer performs duty of
granting informations and making recommendation to the respective departments approving
authorities that is the managerial credit committee and the head of director.
1-2.2-The Operations Of Aziccul Bank

Aziccul for more than 43 years of existence offers the following services needed to satisfy
the growing need of members.AZICCUL has celebrated its jubilee in 2008 and its most
reliable credit union in Cameroon.
a-Product and Services of AZICCUL
AZICCUL is involved in numerous products and services which have contributed greatly
to its remarkable progress such as:
Shares ,savngs ,deposit and group account (main accounts)
Childs account (infants account) , school fees and anniversary accounts (sub account)
Payment of salaries scheme ,money transfer, checking faculty (authorisation to pay

,special withdrawal slip)
Express credit njangi financing ,long medium term loan ,short term loan
Western union ,visa card , mobile money and daily savings.
b-Share Account
This is and account that each member of the union maintain in order to gain and exercise
right and obligation as a shareholder as outlined by the bye laws of the union it enables a
member to be considered as an owner of the credit union .maximium shares in AZICCUL are
twenty (20) which is equivalent to 100,000 of interest earned on shares is combined with that
of the savings account .Money in this account cannot be withdrawn because it is prove of
membership of a member to the cooperative and can only be withdrawn at closure or
resignation of members account with AZICCUL. The figure 1 shows the sample of the share
account transactions .
c-Savings Account
This is an account in which member is required to save from time to time. The minimium
account of savings is 1000 frs per instance .To be considerd a regular saver , a memner is
required tosave twele times within the four quarters of the year . This acts as first guarantee to
a member for loan. The union pays monthly insurance premium to cover savings of members
to a maximium of 1000,000 FCFA at death or incapacity . Withdrawals from the savings
account require a one month notice or 2 percent charge incase of instant withdrawal. The
savings account earns interest which is credited at the end of the year.
d-Deposit Account
This account helps members to keep their money and can be widrawn at any time with or
without prior notice . However, a token is charge depending on the amount of money to be
put into the deposit account. Members are not obliged to operate this account .The ranged of
deposit charge are shown in the figure below
RANGE CHARGE
10,000-100,000 ,100 FCFA
100,000-500,000 200 FCFA
500,000-1000,000 300 FCFA
1000,000-and above 1000FCFA
e- Loan Account
This account which records a members credit facility . Loan is wanted witin an above
savings . Above svings demands a collecteral security . There exist various types of loan
offered by the credit union which incude;
Long and medium term loan :these are loan for various purposes and the repayment
durations ranges up to 60 month(5 years )
Short term loans :these are loans to augment shortfall in working capital and other up to 6
months(1-2 years);
Authorisation to pay ( special withdraw slip)
1.2.4- THE INTERNAL ENVIROMENT

Mission : The employees are the to make sure that their customers desires are fulfilled
and they have values like listening , teamwork and examplirity. All these values are vital in
the management of the enterprise and making services better.
Staff : Employees are a major part in AZICCUL internal eniroment . They are those
working in the organisation in order to attain a common goal, In which the manage helps in
handling lower level employees and overseeing parts of the internal environment.
Company Resources: In this case we refer to the human resourse , financial

resource and raw material used in the oraganisation even in a great economy ,lack of
resources can determine whether a company survives or not.
Company Culture :Its refers to the values and altitudes of the workers in the
oraganisation and also there way they behave with each other at the work place and toward
the work staff.
1-222 THE EXTERNAL ENVIROMENT
1-2221 Micro environment of AZICCUL
a- Owners: This refers to those people who invested in the co mpany an have property
rights and claims on the organisation .The owners can be individual or group of person
who started the company.In AZICCUL there are made up of group of owners who
can change the company’s policy.
b- Customers: They are the only reasons why a business exists.A company may have
a variety of customers , from the wholesalers,domestic buyers and foreign customers ,
retailers.ech segent need to be constantly analysed due to the existence of rival
competitors.
c- Suppliers: There are those people who provide the company with raw maerials
,resources and other components . Any company that depends only on one supplier
will be paralysed or in sovereign, It is important for an organisation to keep intouch
with different suppliers and to make a regular check on their altitudes and financial
conditions.
d- Competitors: These are parties that deal with the same line of business or
producing relating good. That is why AZICCUL apply different strategies to have an
edge or advantage over that of the rivals.
e- The GENERAL Public : The public refer to those people having any actual or
potential interest on a company ability to achieve its objective. Like the consumer
protections, the environmentalist ,media and local people.
1-2222 MACRO ENVIROMENT
There are the general factors that the organisation have no control over it. The success of
the company depends on its ability to adapts to such factors ; these factors are the PESTEL
fators and they include:
f- Political Factors: The political factors takes into account the country current
political situation . it also read the global political condition effect on the country and
in business. For example ; government politics and political stability of the country .
g- Economic Factors: These factors invole all the determinants of the economy
and its state . They can conclude the direction in which the economy might move .Some of
them include ; unemployment rate,inflation rate, disposable rate income of buyers .
h- Socio- culture Factors : Every country has a distinctive culture .His altitude
has an impact on the business . The social factors might therefore effect the sales of the
services. Some of these are ; the level of education and language .
i-Technological Factors : Technology is advancing continuously.The advancement

of technology will help the company to know how the customers adapt themselves to the
various changes in technology . Examples are ; new discoveries and rate of technological
advances.
j- Ecological Factors : These refers to the location and the climatic changes
influence business .Examples of these factors are ; climate , weather and geographical
location
k- Legal Factors : Leglislative changes take place from to time .Many of these
changes affect business . Examples include ; consumer protection and business regulations .
The success of every organisation depends on its efficiency to carry out its activities
perfectly without any constraints . Ths part will examine the various equipments used by bhs
thus a good coordination of these resources (human, material, financial) will lead to the
success of the organistion .
CHAPTER TWO: EVOLUTION OF INTERNSHIP

ACTIVITIES AT AZICCUL COOPERATIVE
UNION
This chapter is all about the activities carried out by the intern in AZICCUL BANK during
the internship period and their evolution it contains two sections.
SECTION ONE: PRESENTATIONOF THE

SERVICE THAT RECEIVES THE INTERN
DURING THE INTERNSHIP PERIOD.
THE HUMAN RESOURCE DEPARTMENT

2-1-1 AT THE RECEPTION OF THE INTERN BY THE DIFFERENT
DEPARTMENTS IN AZICCUL
At the arrival, the intern was received by the branch manager in the person of; to the
various employees and later we were oriented by him on what we will be doing through the
internship period .From there we were presented to the different departments which is made
up of five departments .The management departments, the accounting department, the loan
department, the cashiers departments and the information service department.
At the end of the day we were assigned to work at the information service department. We
were shown some documents , we were taught on how to open accounts and fill in the
vouchers are filled they are taken to the cashier, this department requires one to be assiduous
because any error made will either lead to a surplus or a deficit in cash.
Some activities carried out at the arrival at AZICCUL BANK
Information Service Department

This department is controlled by the accountant clerks who provide in a diligent and
professional manner the counter services of AZICCUL to members. They carry out the
following objectives: Attend members at the counter and refer them to appropriate services.
Update member’s passbooks and individual ledger cards with daily transactions.
Direct members on how to fill cash receipt and payment vouchers at the close of each day
Register new members assists them in filling the membership application form, fill and
issues passbooks to members and complete the membership register assist members in
calculating loan interest.
We were taught on how to open members account and filled vouchers for ignorant
members.
We learnt the manner of approach to be used with a member, the language and the duty of
secrecy while conversing with members.
We provided quality advice to members ignorant of a particular service or project.
We were taught on how to post transaction on member’s ledgers, record them in their
passbooks, payment and receipts.
LENDING DEPARTMENT
This department is controlled by the loan officer who is responsible for the supervision of
the loan granting and the recovery functions of the credit union .he does the following :
Processing loan application, assists members in completing the standard loan application
form and ensure that the forms are properly signed by the applicants and approving officials.
Maintains a register of all loans granted in the credit union.
Participates in the inspection of collateral securities to assess the values of such securities
and made recommendations on them to the general management.
Maintains an up to date register for loans, ensuring that information on securities is

properly recorded.
In the lending department we were able to print member’s statement of account together
with the amortization table we also calculate interest on loan and carry out critical credit
investigation.
We worked with the loan officer in studying the loan officer in studying the loan
applications files of some members following their saving or security.
We were learned how to calculate interest on a loan and how to fill a loan form, which we
later applied during our study in the loan department.
ACCOUNTING DEPARTMENT
It is managed y an accountant who provides a diligent standardised and efficient

accounting system for AZICCUL and ensures that generally acceptable accounting
principles. Here, we learned how to draw financial statements and statements of account.
We treated salaries of companies having an
CASHIER DEPARTMENT
The management of the services allows an effective control of the cashier operation and
the responsibility of each agent clearly define.
The cashier operation is recorded way exhaustive manner and with low error risks.
The operation of cash is carried out in all security for both the client and the credit union.
SECTION TWO: THE EVOLUTION OF THE

INTERNSHIP ACTIVITIES
2.2.1 THE EVOLTION OF THE INTERNSHIP ACTIVITIES AT

ESTABLISHMENT
WEEK 1:From Monday 1 To Saturday 6 August
This days we were still to familiarize with the organisation .We were presented to the
company by our manager and were questioned on the courses we were doing and shown to
the various department that comprise the organisation ,Also knowing the internal and
external environment ,Knowing the various activities in which the business is involved. Here,
we were lectured on the various and different services that the organisation offers and how
the activities are carried out. And on Saturdays we were present at work at 8:00 am an closed
at 12 noon.
WEEK 2: From Monday 8 to 13August
This week, the intern learned how to receive customers how to know their account balance
by making sure the amount shown on their book is the same on the machine, before carrying
their passbook to the cashier and also the intern was taught on how to classify the individual
ledgers according to the numbers placed at the head of the card and also the individual
ledgers were divided into different categories some were catholic members , groups and
salaries payment. We were taught on how to help members fill the forms ; receiving and
sending pay –in slip and withdrawal slip. Also daily savers had their own book and did not
own individual ledger and money deposited by a daily saver was kept in a box then later
handed to the daily savers collectors, we were informed that people from different branches
who were in need of immediate cash were to be send to the accountant office with their ID
card and passbooks for their request to be granted and send to the cashier . We were taught on
how members were to make sure their signature correspond to that of the signature card.
During this period, we were explained on how not to keep the members waiting and be
active when filling the pay-in slip an the withdrawal slip and also taught on how to carry out
photocopies and id card photocopies, we had participated during the opening of account of a
new member and amount needed to open an account in AZIRE credit union. Also explained
on how to fill a express form and that an express form was rated at 3 percent an also shown
the various document and those passbooks needed to start opening an account. And at the end
of each day we were too cross check each individual ledger that was used for that day the tick
and round down the balance to match with that of the machine. Also we were taught to fill
the loan form incase of the absent of both accountant.
The intern was regularly sent to the branch manager office to provide some ledgers then at
each end of the day to the daily savers office to arrange all the money collected from people
outside then registered to their names each amount given by those various members. Then
later registered into the machine. The intern was also supervised and ask questions of it work
done each day and how does it relate to it course so as to be able to have a topic and to know
whether you are a serious intern or passer -by who didn’t came to learn but just to write the
report.
.
2.2.2-Justification Of the choice topic

During the internship period, it was discovered by the intern that AZICCUL CREDIT
UNION faces a lot of problems with the accomplishment of task assigned to various
employees in most of the services.
After more investigation on employees’ the intern discovered that most of the employees
do not know how to manage their work and task assigned to them. The presence of this less
of effectiveness was thus a barrier to the success of the enterprise.
The choice of this topic chosen by the intern in this report was influenced by the statement
above. This topic permits the linking of the problems of less effectiveness and management
of customers to that of computerise accounting since and enterprise has to be fast in
processing the financial statements as well as making their staff efficient, productive and save
their valuable time. To make the piece of work a success, the intern a lot of research coming
from different sources, these helped her to acquire knowledge to bridge the gap that exist
between theoretical frame work and what is being practiced on the field. the following are the
significance of the study to the researcher;
To serve as a guide to corporate individuals, organisations and students alike in

furtherance to their research on the subject matter.
To serve as a reference material for students who will wish to conduct similar studies on
the topic.
To help government in the determination of how productive is both private and public
sector of the economy.
PART TWO: CONCEPTUAL FRAMEWORK
This part is made up two chapters; chapter three and chapter four. Each chapter is divided
into two sections. Chapter three talks about the practical phase in which section one is
definition of terms and the best management practices relayed to our topic and section two is
the means and the results of the organisation.
Chapter four talks about the critical approach that is the criticisms in which section one is
the difficulties and the weaknesses and section two on the other hand is the suggestions or
recommendation.
CHAPTER THREE: BEST MANAGEMENT

PRACTICES RELATING TO THE
IMPORTANCE OF COMPUTERIZED
ACCOUNTING TO THE EFFECTIVENESS OF
THE ORGANISATION.
This chapter elaborates on the contribution of human resource management to the
success of an enterprise which is the topic chosen by the intern. It also elaborate on
the best management practices related to the topic ad gives the definitions of the terms
used in the chapter. It is divided into two section.
TERMS SECTION ONE: BEST PRACTICES

RELATING TO THE IMPORTANCE OF
COMPUTERIZED ACCOUNTING TO THE
EFFECTIVENESS OF THE ORGANISATION.
3.1.1 DEFINITION OF TERMS

ACCOUNTING: It is a systematic process of identifying, recording, measuring,
classifying, verifying, summarizing, interpreting and communicating financial
information. It reveals profit or loss for a given period, and the value and nature of a
firms assets, liabilities and owner’s equity.
COMPUTERIZED ACCOUNTING: Computerized accounting is a scheme

method or scheme by which financial information on a business transaction are
recorded, organised, summarized, analysed, interpreted and communicated to
stakeholders through the use of computer based systems such s accounting packages.
It is a network saver or remotely accessed via the internet.
MICRO FINANCE: This is an activity carried out by registered entities which do

not have the status of a banks or financial institution as defined by the regulations but
which carry out on regular basis, loans operations and or savings, collections and offer
specific financial services to populations who mainly operate outside the traditional
banking channel.
MICRO FINANCE INSTITUTION: This is an institution that is established to

render or financial services to the poor in rural/URBAN AREAS.
SYSTEMS: A system is a set of interacting or independent components parts

forming a complex/ intricate whole. Every system is delineated by its spatial and
temporal boundaries, surrounded and influenced by its Enviroments, described by its
structure and purpose and expressed in its functioning. The term system may also to a
set of rules that governs structure ad or behaviour. Alternatively, and usually in the
context of complex social systems, the term is used to describe the set of rules that
govern structure ad or behaviour.
EFFECTIVE MANAGEMENT: Management is defined as the art of getting

work done through people. It can also be defined as the organisation and coordination
of the activities of a business in order to achieve organisational goals by working with
and through people and other organisational resources. In other for an organisation to
be effective it need to use the functions of management which are; planning,
organising, controlling, commanding, staffing and coordinating.
3-12 BEST MAAGEMENT PRACTICES RELATED TO

COMPUTERISED ACCOUNTING
Computerised accounting involve the use of computers to handle large volume of
data with speed, efficiency and accuracy aimed at overcoming the fundamental.
However, transaction are recorded, organized, summarised, analysed, interpreted and
communicated to stakeholders through the use of computers and computer based
system.it also emphasized that computerised accounting helps to facilitate financial
information inflows as well as the automation of accounting tasks such as database
recording and report generation. Computerised accounting is a system that minimizes
errors when preparing accounting records also consolidating information channels
meaning that the files which had previously been duplicated by several departments
are now consolidated into a single file. A computerised accounting is a delivery
system of accounting information for purpose such as providing reliable accounting
information to users.
3.1.2.1 Advantages and Disadvantages of computerised accounting

 ADVANTAGES
a- Accurate information: There is less space for error because only one account
entry is needed for each transaction.
b- Reliability: Computer systems are immune to boredom, fatigue or tiredness.

Therefore, these can perform repetitive functions effectively and are highly reliable as
compared to human beings.
c- Easy Availability of information: The data can be made available to different

users at the same time.
d- Efficiency: The computer based accounting system ensures better use of time
and resources.
e- Storage and Retrieval: Computer based system require a fractional amount of

physical space as compared to the books of accounts in the form of journals, ledgers
and accounting registers.
 DISADVANTAGES
a- Cost of training: To ensure effective and efficient use of computerised
accounting system, newer version of hardware and software are introduced. This
requires special training and cost is incurred to train the staff personnel as
specialists.
b- Disruption of work: When computerised accounting system is introduced,
there might be loss in the work time and certain changes in the working
environment.
c- Unanticipated errors not known: Unlike human beings , computers do not
have the capability to judge or detect unanticipated errors in the system.
d- Breaches of security: The danger of viruses and hacking into the system
from outside create a strong need for security of system.
SECTION TWO: MANAGEMENT SCIENCE

TOOLS CONCERNING THE ANALYSIS
RELATING TO COMPUTERISE ACCOUNTING
AND PRESENTATION OF RESULTS.
3.21 DATA COLLECTION AND ANALYTICAL TOOL

3.211 DATA COLLECTION
SOURCE OF DATA: PRIMARY DATA AND SECONDARY DATA.
PRIMARY DATA
Primary data was obtained through the use of self- administered questionnaires to
respondents.
Secondary data
Secondary data was used to supports the empirical findings of the study. These data
was obtained from texts books, library, brochures and internet information relating to
computerised accounting.
DATA COLLECTION METHOD
QUESTIONNAIRE: This was one of the major instruments that were used to
collect data. The researcher used both open and closed questions which was required
specific answers. Questions were printed in clear and simple language possible for the
respondents to understand. The respondents were selected the correct options by
ticking the correct answers.
INTERVIEW: Here questions were determined beforehand while others arise

during the course of the conversation. the interviews were done on individual oriented
basis to allow expression of personal view points. The researcher used face to face
interviews because of the following reasons; provision of first- hand information, rich
data collection, cost effective, speedy and ability to clarify the questions and clear
doubts.
KEY INFORMATION INTERVIEWS : Face to face interviews were carried out

with the top managements and clients to cross check the response from the
questionnaire. These were designed in a way that more specific and truthful answers
were got. These help to capture the respondents views this method was preferred
because of its flexibility and ability to provide new ideas on the subject.
DOCUMENTARY ANALYSIS : Secondarily data from materials such as

textbooks, newspapers, journals and internet were used to backup primary information
and relate the findings to other approaches already in existence the method used
document checklists and guides to get views from other writers which were
instrumental especially in comparison analysis and interviews review.
DATA COLLECTION METHOD
This study was based on data collected from two categories of sources: primary and
secondary. Whereas the primary source of data were used in the questionnaire; to
collect more information and clarify on some information, it majorly constituted
structured and open-ended questions and control question to check correctness and
consistency. The secondary data source involves were mainly the organisation
financial and managements reports. This record inspection was carried out in
relevance to the study objective.
3.212ANALYTICAL TOOLS
There are two types of analytical tools for situation determination which are
financial and non-financial tools for the effective management and even growth of the
organisation.
 Non-Financial tools; Since AZICCUL is the to make profit and also make sure
the members are satisfy. Therefore the non-financial tools are Customer relationship
management and performance appraisal.
 Customer relationship management is an approach to manage a company’s
interaction with current and potential customers. It uses data analysis about customer’s
history with a company to improve business relationships with customers. It helps to
build a relationship with their customers that , in turn creates loyalty and customers
retention since customers loyalty are and revenue are both qualities that affect
company’s revenue.
 Performance appraisal is a regular review of an employee’s job performance
and overall contributions to a company. Also known as an annual review.
 Economy: It deals with keeping cost of inputs low eg employing low cost but
effective employees rather than high cost and non- efficient employee.
 Financial tools
These are tools that measure a company’s performance with the use profitability
ratios.
 PROFITABILITY RATIOS
Return on capital employed: It measures how efficiently capital has been employed
by management. It is the primary ratio that gives birth to secondary ratios and tertiary
ratios.
Asset turnover: It measures the performance of the company in generating sales
using the assets at their disposal. This ratio simply measures the efficiency and
effectiveness in the use of assets to generate revenue.
3.213 OTHER TOOLS

Some tools were used to evaluate the companies performance is to verify
overcapitalisation .
 Over capitalisation on its part is the situation where a company’s working
capital is excessive for its needs. Excessive stocks, debtors and cash and very few
creditors will lead to low return on investment, with long terms fund tied up in non-
earning short term assets. This situation is an inconvenience since there will be very
low return on long term finance.
3.2.2 PRESENTATION OF RESULTS

Computerised accounting based on the company: This section deals with the basic
information related to the company. This section also deals with the credit union
profitability and members relationship.
The previous section addressed the sample, sampling method and the ethical
considerations for this study. It also looked at the type and formation of the data
instrument. It also explained the statistical analysis which will be presented in this
section
In order to achieve these findings, it was necessary to test the corresponding
research hypothesis with the empirical data collected.
The results are first presented using summarised percentages for the variables that
constitute each section. Results are then further analysed according to the importance
of the statements.
3.121 STRENGTHS AND LIMITATIONS(SWOT ANALYSIS)

 Location: Since the credit union is located at the center it makes it easier for
customers to easily visit the credit union and due to the better quality they provide .
 Uniqueness: They are unique in their abilities and qualities they provide and
due to the presence of computerised accounting which make sure there is accuracy in
accounting records and statement.
 Strong management: The presence of a strong management in the
organisation and one controller who handles all the operation and make sure that
everything and all files and folders are well treated.
OPPORTUNITIES
 Emerging credit union: They have existing office locations around the world.
 High customer relation: The presence of good customer relation has led to
increase in rate of customers in the credit union and more loan granting rate.
3.123 Weaknesses
 Lack of recreational facilities: The lack of recreational facilities around the
area led to long hours of break.
 Resentment between workers: The presence that some workers felt that they
were not given respect made the organisation structure to be disorganise.
Threats
 The presence of competition: That is one competitor who have loyal

customers and does similar activities and similar business.
 The presence of loan delinquency
 The presence of high credit rate
CHAPTER FOUR: CRITICAL APPROACH

This chapter four is to clearly outline the weaknesses and difficulties of the
company and give some recommendations to the company .in section one we will see
the difficulties experienced by AZICCUL relating to computerised accounting. And
section two recommendations.
SECTION ONE : DIFFICULTIES AND

WEAKNESSES OF AZICCUL CREDIT UNION.
4.11 DIFFICULTIES OF AZICCUL CREDIT UNION

4.111 Indirect problem
These are problems that affect indirectly the management of computerised
accounting.
a-Tribalism
Preferential treatment are at times given to some customers over others which is
dangerous to the smooth functioning of the institution in case of loan failure which is
usually frequent among bankers who give out loans to their friends and family
members based on good faith and not according to the banking rule.
b-Inadequate Segregation Of Duties
This is a situation where most of the work in the institution is done and carried out
by one person. This usually happens when and other employees are on leave.
c-The Concentration Of Loans to a particular class of people

These create a situation of non -repayment of loans. When an institution
concentrates the granting of the loans to specific individuals and customers tend to
default payment, it will be difficult for the bank to recover the loan lending to shortage
of liquidity in the bank.
4.112 DIRECT PROBLEMS
These are problems that affect directly the management of computerised
accounting.
a-Anxiety to create more credit
Too much anxiety to create credit with the hind mind directed towards generating
profits for the credit union might lead to incomplete valuation of borrower’s
worthiness. This led institution to give out loans without considering the fact that the
loan interest might not be paid on a due date.
b- Poor assessment of customer
We noticed some weakness at the credit union as a result of poor assessment of
customer’s credit worthiness, poor valuation of securities.
c- Loan delinquency
The institution suffers the problem of loan delinquency, Delinquency is a situation
that arises when the date for repayments of the loan passes.
d- Not proper evaluation of assets for collateral
Before on loans, were granted, the collateral were not properly evaluated. For
example the collateral security to be worth the loan granted twice, it should be easily
marketable most of the time.
4.12 WEAKNESSES OF AZICCUL CREDIT UNION

Lack of recreational facilities: AZICCUL CREDIT UNION possesses no
canteen facilities. And the canteen available are few and costly and thus employees
have to go far and buy launch before coming back to work.
Poor in the organisational structure: AZICCUL BANK is a well-structured

organisation yet, the hierarchy is not always followed which a lot of problems such as;
 Resentment between workers because others feel that their authority is

neglected and not respected.
Inadequate of technical techniques: A lot of employees regularly ask for the

help from others when it comes to technical skill such as; using certain programs of
the enterprise.
SECTION TWO: RECOMMENDATIONS OF

AZICCUL CREDIT UNIONS
4.21 RECOMMENDATION
 In other to solve the problem of poor organisational structure, the manager
should make sure that their authority are been respected without any explanations.
 Also the problem of lack of technical skills the manager should make sure the
employee learns how to practice the program and becomes adapted and has
knowledge about the program.
To solve the problem of recreational facilities the managers should provide enough
time for the employees for break.
4.22 SUGGESTION
 The credit union should make sure loans are granted with equality and that they
provide collateral securities that can be compatible to the loan taken.
 The credit union should make sure to evaluate the collateral securities provided
to them to be sure if they own them and are worth it.
 The credit union should make sure that their aim is not to only provide credit
but to make sure all the credit provided should be able to generate enough provide.
The credit union should make sure to avoid providing load on only one person, the
manager should be able to have an assistant to help him reduce the work load
especially when he is on leave or has accident.
GENERAL CONCLUSION
Conclusively, as far as our work was concern, we were to talk about the importance
of computerised accounting in the effective management of the organisation. In
addition to other services, AZIRE is a credit union with the aim of mobilising saving
and granting loans. In the course of the internship, we can realize that to be successful
in this domain, There should be a good planning , implementation and control of
financial information inflows as well as automation of accounting task in order to
minimize cost and maximize profit. It is based on these principles that the importance
of computerised accounting is yielding results.
It should be equally noted that all credit unions need to managed their finances in
such a way during the operational cost, it would not develop a negative impact into the
company .As a result they have to avoid unnecessary charges in order to maximize
profit, Even though AZICCUL credit union is successful in the activities it should be
noted they face a lot of challenges in this process as seen above.
BIBLIOGRAPHY
1) PUBLISHD TEXT BOOKS , FOUNDATION OF FINANCIAL

MANAGEMENT, COMPUTER ACCOUNTING WITH TALLY 7.2.
(1) BOOK OF ENTRYACCOUNTING TOOLS ,COMPUTERISED
ACCOUNTING SYSTEM AN EFFECTIVE MEANS OF KEEPING
ACCOUNTING.
1) PRINCIPLE OF MANAGEENT TEXT BOOK, MASTERING STRATEGIC
MANAGEENT.
i) UNPUBLISHED TEXTBOOKS
BOGNE EMPIRE, HUMAN RESOURCE MANAGEMENT(2017).
I)FROM DIFFERENT REPORT PAMPHELT AND GOOGLE RESEARCH AND

BRONCHURES OF THE CREDIT UNION.
i)ADVANCED ECONOMICS OF MANAGEMENT AND MARKETING,FIRST

COMBINED EDITION(MARCH 2015)
i)INTERNET SOURCES, Wikipedia.com
i)The impact of using computerised accounting systems.

LIST OF APPENDICES
Appendix 1: Loan form
Appendix 2: Membership form
Appendix 3: Withdrawal slip
Appendix 4: Pay slip

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REPUBLIC OF CAMEROON REPUBLIQUE DU CAMEROON

IMPORTANCE OF COMPUTERISED ACCOUNTING IN

A report submitted as a partial fulfillment of the Requirements for the Award of

ACADEMIC YEAR 2019-2020

This is to certify that this report titled “THE IMPORTANCE OF COMPUTERISED

All resources are listed and proper references are made

ACADEMIC SUPERVISOR PROFESSIONAL

Mr NDJECK BRUNO Mr DESMOND

Written and presented by : LOWEH NOELLA TOUKWET

Written and presented by : LOWEH NOELLA TOUKWET

A word of thanks to MR NGUIMEZAP the president and founder of the “institute

I would like to thank Mr Ndjeck Bruno my academic supervisor for helping me

Above all , my greatest appreciation goes to God Almighty for unconditional

Written and presented by : LOWEH NOELLA TOUKWET

Industrial BTS cycle:

 Maintenance of computer systems  Civil engineering (GC)

Written and presented by : LOWEH NOELLA TOUKWET

INDUSTRIAL PROFESSIONAL LICENSE cycle

o Civil engineering (Buildings and Public Works options)

o Management and Automobile Service / Management and Expertise of the

o Maintenance of Industrial Systems (MSI);

o Network Administration and Security (ASR)

o Automation and Industrial Computing (AII);

o Wood Furniture and Construction (ACB);

o Electrical engineering (ET);

o Electrical Engineering (IE);

o Software engineering (GL);

The Institute of Commerce and Business Engineering (ICIA)

Who train in the following cycles and  Commercial action (ACO)

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BTS CYCLE MEDICAL MEDICAL Cycle of COMMERCIAL

 Nursing Sciences  Marketing;

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PROFESSIONAL MASTER Cycle:

 EMBA (ESSEC of Douala, Sharda University-India, georgetown-USA)

 Finance - accounting (03options)

 Management of organizations (03options)

3. The Institute of Computer Engineering of Central Africa (3i-AC)

Form in the following cycles and sectors:

Preparatory class for the Grandes Ecoles of Engineers (CP):

 Preparatory class for engineering schools,

 Bachelor in Science and Technology

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 Networking and Security;

 Programming, analysis and mobile web;

 Web Systems Administration

 Network and Telecom Systems Administration

 Electrical engineering and industrial IT;

 Telecommunications and Network Engineering;

 Energy Engineering and Environment

 Energy and Environmental Engineering;

4. International Innovation Science and Technology Program (PISTI)

 Industrial Engineer (Polytechnique Nancy)

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Written and presented by : LOWEH NOELLA TOUKWET

This work entitled “THE IMPORTANCE OF COMPUTERISED