Swastik Prasad: An MBA Graduate Specialising in International Business
Swastik Prasad: An MBA Graduate Specialising in International Business
Swastik Prasad: An MBA Graduate Specialising in International Business
DLF Maiden Heights, Block M, Flat no 104, Rajpura Link Rd, Jigani, Bangalore
+919000670208 • swastikprasad25@gmail.com
A highly detailed oriented individual with curiosity for learning and a passion for
finance and capital markets
Education
Master in Business Administration June 2018 - July 2020
CMS Business School, Jain University
Work Experience
Channel Sales Manager Aug 2020 - Dec 2020
Mahendra Homes Pvt Ltd
Internships
Customer Assistance Specialist June 2020 - Aug 2020
GreyOrange India
Capture all necessary data and specific details when transferring a ticket for
L1/L2 support
Ensure TAT is met as per committed SLAs
Support CAC manager in ensuring least possible breakdown issues/tickets
are being transferred to L2
Ensure tickets are being generated and relevant details are being captured
for every planned or unplanned activity at client site
Prepare and deliver regular productivity and performance reports to all
clients as per decided schedule basis AMC
Support CAC manager in developing framework to predict potential failures
based on past issues
Prepared excel spreadsheets with data used to create visuals such as graphs
Developed relationships with wide range of employees, customers and
vendors
Interests
Stock Market
Options Trading
Swing Trading
Technical Analysis
Problem Solver
Fitness Enthusiast