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Clive Charles Johnson: Date of Joining

Clive Charles Johnson is an experienced professional based in Bangalore, India seeking a new opportunity. He has over 8 years of experience in customer service, operations, and provider reimbursement roles. His resume highlights experience at companies such as Logix Health Solutions, Capgemini Business Services, and American Express. He holds a B.B.M degree from Vinayaka University and has strong communication, problem solving, and customer handling skills.

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Mohammed Nawaz Shariff
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42 views

Clive Charles Johnson: Date of Joining

Clive Charles Johnson is an experienced professional based in Bangalore, India seeking a new opportunity. He has over 8 years of experience in customer service, operations, and provider reimbursement roles. His resume highlights experience at companies such as Logix Health Solutions, Capgemini Business Services, and American Express. He holds a B.B.M degree from Vinayaka University and has strong communication, problem solving, and customer handling skills.

Uploaded by

Mohammed Nawaz Shariff
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Clive Charles Johnson

clivetaurus@gmail.com
Mobile No: + 91 9632091200 Experience : 8 Years
Current Location: India Banglore

OBJECTIVE
To serve the organization to the best of my ability and contribute toward its growth and development.
o hone my skills in the area of computers technology and related sectors.

ROFESSIONAL SUMMARY

- Good Knowledge of Banking,Accounts & Medical Billing

- Knowledge on MS-Office, Hardware & Networking.

- A fast learner having a good problem solving ability.

- Commitment, Discipline, Ability to learn on the job and a Team player with good work ethics.

WORK EXPERIENCE

1 Company Name  : Logix Health Solutions


Designation  : Senior CSR
Department : Provider Reimbursement
Date of Joining : April 2019 - Till Date
Areas Of Expertise Includes:

 Complete all patient phone call assignments as assigned. • Answer phones in the Call Center as


needed to respond to inquiries made by patients, vendors, insurance companies and other medical
facilities. • Re-schedule patient appointments as required via telephone calls and written notification
Communicate with relevant departments / customers in a timely manner to resolve any issues that
arise each day
 Route calls to appropriate resources
 Routing cases to the responsible department and following up on the case.

2 Company Name  : Capgemini Business Services


Designation  : Process Lead
Department : Operations
Date of Joining : April 2014 - March 2019

Areas Of Expertise Includes:

 Handling High value customers. Following up for payment dues on their account, also managing the
ledger
 Maintain follow up and pro-active communication to customers.
 Communicate with relevant departments / customers in a timely manner to resolve any issues that
arise each day
 Routing cases to the responsible department and following up on the case.

1 Company Name  : American Expresss


Designation  : Sr CSR
Department : Operations
Date of Joining : April 2013 - May 2014

Areas Of Expertise Includes:

 Routing cases to the responsible department and following up on the case.


 Handling High value customers. Providing appropriate solution for the customer /client on service
enquiries.
 Maintain follow up and pro-active communication to Card Members.
 Communicate with relevant departments / customers in a timely manner to resolve any issues that
arise each day

EDUCATIONAL QUALIFICATION

 B.B.M Vinayaka University


 PUC From Jawaharlal Nehru College
 SSLC From Colonel Hill High School

PERSONAL DETAILS

Name : Clive Charles Johnson


Sex : Male
Marital Status : Married
Date of Birth : 08-05-1986
Father’s Name : Mr D Johnson
Nationality : Indian
Present Address : #21 Unity Lane Ejipura Viveknagar Post Bang – 47

PERSONAL TRAITS

 Self Motivated
 Quick Learner
 Ambitious
 Good Communication skills.

HOBBIES

Listening to Music, Reading Books, , Computer Games.

STATEMENT OF PURPOSE

I have been consistent in my career objectives. My work experience has given me the
confidence to adapt myself to the rapidly changing technology and to complete the
assignments on time.

I believe that your organization will provide me the opportunities to further develop the
necessary skills needed for tomorrow’s environment in the industry.

Place: Bangalore
Date: (Clive Charles Johnson)

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