Republic of the Philippines

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

Code No. SERVICE CONSUMER Developed by: Date Date Page

ELECTRONIC PRODUCTS & Developed Revised No.
SYSTEMS ZUKARNIN
A. BASILAN
 Sector: ELECTRONICS
Qualification: ELECTRONIC PRODUCTS ASSEMBLY &
SERVICING NC-II
Unit of SERVICE CONSUMER ELECTRONIC PRODUCTS & SYSTEMS
Competency:
Module Title: SERVICING CONSUMER ELECTRONIC PRODUCTS &
SYSTEMS

Code No. SERVICE CONSUMER Developed by: Date Date Page

ELECTRONIC PRODUCTS & Developed Revised No.
SYSTEMS ZUKARNIN
A. BASILAN
 Table of Content
How to Use this Module......................................................................................i
Introduction.......................................................................................................ii
Technical Terms................................................................................................iii
Learning Outcome 1:
Preparing unit, tools, and workplace for maintenance / repair...........................1
 Information Sheet 1.1...............................................................................4
 Activity Sheet 1.1.....................................................................................5
 Teacher-Check 1.2...................................................................................6
 Assessment Criteria 1.3............................................................................6
 Information Sheet 1.2...............................................................................7
 Activity Sheet 1.2...................................................................................19
 Student-Check 1.2.................................................................................20
 Assessment Criteria 1.2..........................................................................20
 Activity Sheet 1.3...................................................................................21
 Assessment Criteria 1.3..........................................................................21
Learning Outcome 2:
Diagnose faults of audio products and systems...............................................22
 Activity Sheet 2.1...................................................................................25
 Student Write-Up 2.1.............................................................................26
Problem Symptoms

 Student Write-Up 2.2.............................................................................27

Possible Cause/s
 Teacher –Check Sheet 2.1......................................................................28
 Assessment Criteria 2.1..........................................................................28
Learning Outcome 3:
Maintenance and repair of audio products and
systems………………................29

Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page

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  Activity Sheet 3.1..........................................................……………………32
 Student Write-Up 3.1.............................................................................33
 Teacher-Check 3.1.................................................................................34
 Assessment Criteria 3.1..........................................................................34
Assessment Plan …………………………………………………………………………….35
Performance Test……………………………………………………………………………..41

Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page

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 HOW TO USE THIS MODULE

Welcome to the Module “servicING consumer electronic products and systems”. This
module contains training materials and activities for you to complete.

The unit of competency “SERVICE CONSUMER ELECTRONIC

PRODUCTS & SYSTEMS” contains the knowledge, skills and attitudes
required for Electronic products assembly and servicing required to obtain
the national certificate NC level II course.

You are required to go through a series of learning activities in order to

complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets, Activity Sheets and Operational
Sheet. Follow these activities on your own and answer the Self-Check at the
end of each learning activity.
If you have questions, don’t hesitate to ask your facilitator for
assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills
covered in this module because you have been working for some time; or you
have already completed training in this area.

If you can demonstrate to your trainer that you are competent in a

particular skill or skills, talk to him/her about having them formally
recognized so you don’t have to do the same training again. If you have a
qualification or Certificate of Competency from previous trainings show it to
your trainer. If the skills you acquired are still current and relevant to this
module, they may become part of the evidence you can present for RPL. If
you are not sure about the currency of your skills, discuss this with your
trainer.

After completing this module ask your trainer to assess your

competency. Result of your assessment will be recorded in your competency
profile. All the learning activities are designed for you to complete at your
own pace.

Inside this module you will find the activities for you to complete
followed by relevant information sheets for each learning outcome. Each
learning outcome may have more than one learning activity.

This module is prepared to help you achieve the required competency,

in receiving and relaying information. This will be the source of information
that will enable you to acquire the knowledge and skills Maintain and Repair of Audio
Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page
No. PRODUCTS & SYSTEMS by: Developed Revised No.
ZUKARNIN
A. BASILAN
 Products & Systemin independently at your own pace or with minimum
supervision or help from your teacher.
ELECTRONIC PRODUCTS ASSEMBLY & SERVICING
Program/Course
NC II

SERVICE CONSUMER ELECTRONIC PRODUCTS &

Unit of Competency
SYSTEMS

SERVICING CONSUMER ELECTRONIC PRODUCTS &

Module Title
SYSTEMS

INTRODUCTION:

This module contains information and suggested learning activities on

maintaining and repairing Audio Products and Systems. It covers attitudes
required to the knowledge, and skill.

Completion of this module will help you better understand the succeeding
module on performing computer operation.

This module consists of three learning outcomes. Each learning outcome

contains learning activities supported by instruction sheets. Before you perform
the instructions, read the information sheets and answer the self-check and
activities provided to ascertain to yourself and your instructor that you have
acquired the knowledge necessary to perform the skill portion of the particular
learning outcome.

Upon completing this module, report to your instructor for assessment to

check your achievement of knowledge and skills requirements of this module. If
you pass the assessment, you will be given a certificate of completion.

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module the trainees/students should be able to:

 LO1. Prepare unit, tools, and workplace for installation and service
 LO2. Diagnose faults of audio products and systems
 LO3. Maintenance / Repair Products

ASSESSMENT CRITERIA:
Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page
No. PRODUCTS & SYSTEMS by: Developed Revised No.
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 Refer to assessment criteria of learning outcomes 1-12 of this module.

1. Work station is cleaned for repair activities in line with the company
requirement.

2. Necessary tools, test instruments and Personal Protective

Equipment are prepared in accordance with their application or use

3. Service manuals and service information required for repair and

maintenance are acquired.

4. Systematic pre-testing procedure is observed in accordance with

manufacturer’s instructions.

5. System defects/fault symptoms are identified using appropriate

tools and equipment and in accordance with safety procedures

6. Results of diagnosis and testing are documented

7. Identified defects and faults are explained to the superior

8. Defective parts/components are replaced with their recommended

appropriate counterparts.

9. Repaired parts/components are soldered at the specific

10. Substitutions of parts are done in accordance with the

manufacturer’s specification

11. Repair activity is performed within the required timeframe

12. Care and extreme precaution in handling the unit/product is

observed

PREREQUISITES:

Before the learner could take this module he / she should be able to test different
electronics components. In case training is required, he / she may take the module
applying quality standard.

Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page

No. PRODUCTS & SYSTEMS by: Developed Revised No.
ZUKARNIN
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 TECHNICAL TERMS

Active State a condition of a semiconductor device that is working

a unit of electric current, or amount of electric charge per
Ampere (A)
second
Capacitance a measure of the amount of electric charge stored (or separated)
(uF) for a given electric potential
a measure of how easily electricity flows along a certain path
Conductance
through an electrical element
It is a term of art in several professions concerned with
Cross- education and training that refers to the qualities of studies
disciplinary that cut across several established disciplines or traditional
fields of study.
Current (I) or the flow (movement) of electric charge
(A)
a logarithmic unit of measurement that expresses the
Decibel magnitude of a physical quantity (usually power or intensity)
relative to a specified or implied reference level
use as discrete (that is, discontinuous) values to represent
Digital
information for input, processing, transmission, storage, etc
it is the proportion of time during which a component, device,
Duty Cycle
or system is operated
refers to a difference between actual behavior or measurement
Error
and the norms or expectations for the behavior or measurement
Farad/Micro defined as the amount of capacitance for which a potential
Farad difference of one volt results in a static charge of one coulomb
a measure of the number of occurrences of a repeating event
Frequency
per unit time
Henry the SI unit of inductance
an unspecified, yet specialized article of clothing or a device,
worn to hold, or restrict the undesired movement of, an item,
such as a handgun or other weapon, cellular telephone, hand
Holster
tool, or virtually any other small object about the person, most
commonly in a location where it can be easily withdrawn for
immediate use
Inductance an electric current flowing around a circuit produces a

Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page

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 magnetic field and hence a magnetic flux through the circuit
damage or harm caused to the structure or function of the body
Injury caused by an outside agent or force, which may be physical or
chemical
Insulation a material that resists the flow of electric current
(symbol: Ω) it is the SI unit of electrical impedance or, in the
Ohm
direct current case, electrical resistance
the change of angular position of two observations of a single
Overhead object relative to each other as seen by an observer, caused by
the motion of the observer
in physics, the potential difference between two points is the
Potential amount of work that would need to be done on a unit electric
Differences charge to move it from one point to the other against an electric
field
The SI derived unit of electric conductance. It is equal to inverse
ohm. It is named after the German inventor and industrialist
Siemen
Ernst Werner von Siemens, and is equivalent to the previously
used designation of this unit, the mho
it is a fusible metal alloy with a melting point or melting range
of 90 to 450 °C (200 to 840 °F), used in a process called
Solder
soldering where it is melted to join metallic surfaces. It is
especially useful in electronics and electrical.
In physics, a torque (τ) is a vector that measures the tendency
Torque
of a force to rotate an object about some axis (center).
an often serious and body altering physical injury, such as the
Trauma
removal of a limb
is a form of problem solving. It is the systematic search for the
source of a problem so that it can be solved. It is often a process
Troubleshoot
of elimination - eliminating potential causes of a problem. It is
ing
used in many fields such as system administration and
electronics
(sometimes also called electric or electrical tension) the
Voltage difference of electrical potential between two points of an
electrical or electronic circuit, expressed in volts
Voltage Drop the reduction in voltage in an electrical circuit between the
source and load. In electrical wiring national and local electrical
Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page
No. PRODUCTS & SYSTEMS by: Developed Revised No.
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 codes may set guidelines for maximum voltage drop allowed in
a circuit, to ensure reasonable efficiency of distribution and
proper operation of electrical equipment (the maximum
permitted voltage drop varies from one country to another)
Waste waste, rubbish, trash, garbage, or junk is unwanted or
Materials undesired material
(symbol: W) the SI derived unit of power, equal to one joule of
Wattage
energy per second

Code SERVICE CONSUMER ELECTRONIC Developed Date Date Page

No. PRODUCTS & SYSTEMS by: Developed Revised No.
ZUKARNIN
A. BASILAN
 ELECTRONIC PRODUCTS ASSEMBLY & SERVICING
Program/Course
NC-II

SERVICE CONSUMER
Unit of Competency ELECTRONIC PRODUCTS &
SYSTEMS (AUDIO)
SERVICING CONSUMER
Module Title ELECTRONIC PRODUCTS &
SYSTEMS (AUDIO)
Learning Outcome 1: Prepare the unit and workplace for
maintenance/repair of audio products.

Assessment Criteria:

1. Work station is cleaned for repair activities in line with the company
requirements.

2. Necessary tools, test instruments and Personal Protective Equipment

are prepared in accordance with their application or use

3. Service manuals and service information required for repair and

maintenance are acquired.
Conditions:

The following resources are needed:

 Equipment
- AM-FM Radio Receiver
- AM Radio Receiver
- DVD / VCD Player
- Professional audio/public address (PA) system (power amplifier)
- MP3/MP4
 Instruments
- Signal Generator – AF / RF
- Analog / Digital VOM

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 - Oscilloscope
- High Voltage Tester
- Power Supply
- Audio Frequency Counter
- Distortion Analyzer
 Hand Tools
- Soldering Iron
- Soldering Stand
- Desoldering Tool
- Set of Screw Driver (Philips, Flat)
- Pliers
- Long Nose
- Side Cutter
- Utility Knife
- Brush
 Supplies and Materials
- Electronic Components
- Soldering Lead
- Wires
- Silicon Grease
- Soldering Flux
- Requisition Slip
 PPE - Working clothes
 Learning Materials
- Work Plan
- Service Manual
- ECG Substations Manual
- Learning Elements

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 LEARNING EXPERIENCE / ACTIVITIES

Learning Activities Special Instruction

1. Read Information Sheet 9A-1-1
regarding 5S application

2. Do the an actual Laboratory  Perform the activity with the

Activity Sheet 9A-1-1 supervision of the trainer

3. Refer to Assessment Criteria 9A-

1-1

4. Read Information Sheet 9A-1-2

Tools, Equipment, and Devices
for Repairing Audio Products
and Systems

5. Do the preliminary set-up before  Try to do the Student-Check 9A-1-

starting the use of appropriate 2.
hand tools, test instruments and
personal protective equipment.

6. If you have any questions or you

need clarification on the
information, ask assistance from
your teacher or from your
classmate who have finished this
learning outcome (LO).

7. If you have answered all the

questions and finished all the
laboratory activities, you may
proceed to the next learning
outcome (LO).

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 INFORMATION SHEET 1.1
5S Application

The 5S's are:

 Sorting. Refers to the practice of going through all the tools, materials,
etc

 Simplifying. "Orderly" in this sense means arranging the tools and

equipment in an order that promotes workflow.

 Sweeping, Systematic Cleaning, or Shining. Indicates the need to keep

the workplace clean as well as neat.

 Standardizing. Refers to more than standardized cleanliness (otherwise

this would mean essentially the same as "systemized cleanliness").

 Sustaining. Refers to maintaining and reviewing standards.

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 ACTIVITY SHEET 1.1
5S Application

Instructions:

1. Trainees will be grouped with 10 members by group.

2. Apply 5S in your shop work.
3. You must get a score of 7-9 to get a grade (Very Good) and pass the
teacher – check based on assessment criteria 1-1.

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 TRAINER-CHECK SHEET 1.1

5S Application

Directions: The instructor will prepare a man-made activity for the students
to work on.
5S
Item Activity 70 75 80 85 90 95 100 Score
no.
A Sorting
B Simplifying
Sweeping, Systematic
C
Cleaning, or Shining
D Standardizing
E Sustaining

Average
--------

Assessment Criteria 1.1

Score Descriptive Grade

95-100 Competent
Below 95 Not Yet Competent

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 INFORMATION SHEET 1.2

Tools, Equipment and Devices for Repairing

Audio Products and System

Basic Hand Tools

 Driving Tools
- Screw Drivers - is a device specifically designed to insert and tighten,
or to loosen and remove screws. The screwdriver comprises a head or
tip which engages with a screw, a mechanism to apply torque by
rotating the tip, and some way to position and support the screwdriver.
A typical hand screwdriver comprises an approximately cylindrical
handle of a size and shape to be held by a human hand, and an axial
shaft fixed to the handle, the tip of which is shaped to fit a particular
type of screw. The handle and shaft allow the screwdriver to be
positioned and supported and, when rotated, to apply torque.

Handle

§
Head or Tip

- Slotted Screw Driver - Used to drive or fasten negative slotted screws.

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 - Phillips Screw Driver – Used to drive or fasten positive slotted screws. It is a
screw driver that could take greater torque and could provide tighter
fastenings.

- Torx Screw Driver Set- Used to drive or fasten six pointed star screws. In
modern electrical appliances, they use screws with heads of non-
standard shape to prevent users of the device from easily
disassembling them.

- Hex (Allen Wrench) – Used to drive or fasten hexagonal screws. The head has
a hexagonal hole turned by an allen key. An Allen key is a hexagonal
shaped wrench bended in letter-L. The Allen key may have been
invented by American, Gilbert F. Heublein,

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 - Jeweler's Screwdriver Set – These are set of small screw drivers composed of slotted and Philips screw
drivers.

- Socket Wrench – it is a type of wrench, or tightening tool, that uses separate,

removable sockets to fit many different sizes of fittings and fasteners,
most commonly nuts and bolts. It generally includes a ratcheting
mechanism that allows the nut to be tightened or loosened with a
continuous motion, rather than requiring that the wrench be removed
and refitted after each turn. Typically, a lever behind the socket
switches the wrench between tightening and loosening modes. The
sockets attach to the ratchet through a square fitting that locks onto
them and come in four common sizes: 1/4 inch, 3/8 inch, 1/2 inch,
and 3/4 inch.

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  Soldering Tools

- Soldering Iron is a device for applying heat to melt solder for

attaching two metal parts. A soldering iron is composed of a heated
metal tip and an insulated handle. Heating is often achieved
electrically, by passing a current, supplied through an electrical cord,
through a heating element. For electrical work, wires are usually
soldered to printed circuit boards, other wires, or small terminals. A
low-power iron (15-30 Watts) is suitable for this work.

Some soldering irons have interchangeable tips for different

types of work. Fine round or chisel tips are typically used for
electronics work. A new tip needs to be coated, heated, and then
covered with solder before its first use. This procedure is called
"tinning". The tinning forms a liquid layer which facilitates the transfer
of heat to the work piece. A dirty tip does not transfer heat well. The
tip needs to be kept coated with a shiny layer of solder by occasional
wiping and applying solder directly to the tip.

- Soldering Tool Stand it is a place of the soldering iron to keep them

away from flammable materials. The stand often also comes with a
sponge and flux pot for cleaning the tip.

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 - Desoldering Sucker it is the removal of solder and components from a
circuit for troubleshooting, repair purposes and to salvage
components. Electronic components are often mounted on a circuit
board and it is usually desirable to avoid damaging the circuit board,
surrounding components, and the component being removed.

 Splicing Tools
- Long Nose is use for holding, bending and stretching the lead of
electronics component or connecting wire.

- Side Cutter is a wire-cutting pliers, though they are not used to grab
or turn anything, but are used to cut wire.

- Wire Stripper is a pair of opposing blades much like scissors or wire

cutters. The addition of a center notch makes it easier to cut the

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 insulation without cutting the wire. This type of wire stripper is used
by rotating it around the insulation while applying pressure in order to
make a cut around the insulation. Since the insulation is not bonded
to the wire, it then pulls easily off the end.

Notch

 Boring Tools
- 12V Mini-Drill Used to bore or drill hole in the printed circuit board
(pcb).

- Portable Electric Drill is use for boring hole/s in the plastics chassis
or metal chassis with the used of drill bits.

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 - Metal Files is a hand tool used to shape metals by grinding. A file
series of sharp, parallel ridges or teeth. Most files have a narrow,
pointed tang at one end to which a handle can be fitted.
 Flat File – is parallel in width and tapered in thickness; they are used for flat
surfaces and edges.
- Half Round File is a taper in width and thickness, coming to a point,
and is narrower than a standard half round. Used for filing inside of
rings.
- Round File is also called rat-tail files, is gradually tapered and is used
for many tasks that require a round tool, such as enlarging round
holes or cutting a scalloped edge.

Narrow Pointed
Tang

Round File

Flat File

Half Round File

 Cutting Tools - is used for cutting materials.

- Utility Knife is a common tool used in cutting various trades and
crafts for a variety of purposes.

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 - Hacksaw is a saw for cutting metal. Some of them have pistol grips
which keep the hacksaw firm and easy to grip. The small hand-held
hacksaws consist of a metal arch with a handle that fits around a
narrow, rigid blade. The blade has many small saw teeth along one
side. It can either be attached such that the teeth face away from the
handle, resulting in sawing action by pushing, or be attached such
that the teeth face toward the handle, resulting in sawing action by
pulling. On the push stroke, the arch will bend a little, releasing the
tension on the blade. The blade is normally quite brittle, so care needs
to be taken to prevent brittle fracture of the blade.
Pistol Grip
Pistol Grip

Blade
Handle

 Auxiliary Tools
- Ball-peen Hammer is a type of hammer used in metalworking. The
ball-peen hammer remains useful for many tasks such as tapping
punches and chisels. The original function of the hammer was to
"peen" riveted or welded material so that it will exhibit the same elastic
behavior as the surrounding material. Specifically, striking the metal
imparts a stress at the point of impact which results in strain-
hardening of that area. Strain hardening raises the elastic limit of a
material into the plastic range without affecting its ultimate strength.
A strain-hardened material will not deform under the same low
stresses as a non-hardened material. Most metals can be "worked" by
such methods until they lose all of their ductile characteristics and
become strong but brittle

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 - Magnifying Glass a convex lens which is used to produce a magnified
image of an object. The lens is usually mounted in a frame with a
handle (see image). Roger Bacon is the original inventor of the
magnifying glass. A magnifying glass works by creating a magnified
virtual image of an object behind the lens. The distance between the
lens and the object must be shorter than the focal length of the lens
for this to occur. Otherwise, the image appears smaller and inverted,
and can be used to project images onto surfaces. The framed lens may
be mounted on a stand, keeping the lens at the right distance from the
table, and therefore at the right distance from the object on the table.
The latter applies if the object is small and also if the height is
adjustable. Some magnifying glasses are foldable with built-in light.

- Paint Brush made of bristles set in handle, use for cleaning dirty parts
of a circuit or an object.

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Advance Electronic Equipment
 Power Supply
It is a reference to a source of electrical power. A device or system
that supplies electrical or other types of energy to an output load or group
of loads is called a power supply unit or PSU.

 Signal Generator
It is also known variously as a test signal generator, function
generator, tone generator, arbitrary waveform generator, or frequency
generator is an electronic device that generates repeating electronic
signals (in either the analog or digital domains). They are generally used
in designing, testing, troubleshooting, and repairing electronic or electro-
acoustic devices; though they often have artistic uses as well.

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  Multi-meter

Also known as or a multi-tester or a volt/ohm meter or VOM, is an

electronic measuring instrument that combines several functions in one
unit. A standard multimeter may include features such as the ability to
measure voltage, current and resistance. There are two categories of
multimeters; analog multimeters and digital multimeters (often
abbreviated DMM.) A multimeter can be a hand-held device useful for
basic fault finding and field service work or a bench instrument which
can measure to a very high degree of accuracy. They can be used to
troubleshoot electrical problems in a wide array of industrial and
household devices such as batteries, motor controls, appliances, power
supplies, and wiring systems.

Analog Tester Digital Tester

Digital Multimeter (DMM)

Modern multimeters are often digital due their accuracy, durability

and extra features. In a DMM the signal under test is converted to a
voltage and an amplifier with an electronically controlled gain
preconditions the signal. It displays the quantity measured as a number,
which prevents parallax errors.

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 Digital Multi-meter

 Oscilloscope
An oscilloscope (sometimes abbreviated CRO, for cathode-ray
oscilloscope, or commonly just scope or O-scope) is a type of electronic
test equipment that allows signal voltages to be viewed, usually as a two-
dimensional graph of one or more electrical potential differences (vertical
axis) plotted as a function of time or of some other voltage (horizontal
axis).

 Analog type

An extra feature available on some analogue scopes is called 'storage'.

This feature allows the trace pattern that normally decays in a fraction of
a second to remain on the screen for several minutes or longer. An
electrical circuit can then be deliberately activated to store and erase the
trace on the screen.

Analog (Storage Type) Oscilloscope

 Digital
The digital storage oscilloscope, or DSO for short, is now the preferred type for most industrial
applications, although simple analogue CRO’s are still used by hobbyists. It replaces the unreliable
storage method used in analogue storage scopes with digital memory, which can store data as long as
required without degradation.

Digital Oscilloscope

 Frequency Counter
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 A frequency counter is an electronic instrument, or component of
one, that is used for measuring frequency.

Frequency Counter

ACTIVITY SHEET 1.2

Tools, Equipment and Devices for Repairing

Audio Products and Systems

Instructions:

1. Do the preliminary set-up necessary before starting the use of

appropriate hand tools, test instruments and personal protective
equipment.

2. You must get a presentation level of five to six (5-6) “Yes” to get a (Very
Good) and pass the self-check 1-2 based on assessment criteria 1-2.

SELF-CHECK SHEET 1.2

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Directions: Check the selected tools, test instruments and working manuals on
the demonstration table.

Presentation Standard
Presentation Level
Presentation Criteria Yes No NA
1. Are the tools in good tough shape?
2. Are the electronic instruments working in good
condition?
3. Are the tools and electronic instruments secure in
their right position?
4. Is there a sufficient source of power supply (220V)
in the outlet?
5. Is the working table has the sufficient space for
laboratory work?
6. Do the student wear proper attire for working?
7. Do the student know how to use the service
manual?
If all the items a Yes or NA response, the student can move
to the next lesson.

Assessment Criteria 1.2

Number Of Yes Descriptive Grade

6-7 Competent
1-5 Not Yet Competent

ACTIVITY SHEET 1.3

Service Manual for Audio Products

Instruction s:

1. You should bring the following defective units:

LO1: Prepare Audio Units and Workplace for Maintenance /Repair of Page #
Date:
Audio Products
Version No: 1 Maintenance and Repair of Audio Products 20
  AM – FM Radio Receiver and FM Radio Receiver
 CD Player with AM – FM Radio Receiver
 MP3 CD Player with AM – FM Radio Receiver
 MP3 Player with AM – FM Radio Receiver
2. Let the student Surf the internet or buy in the reliable source.
3. Produce a printout of a “Service Manual” which will be collected copy,
and to be by your teacher. The teacher will use the assessment criteria
1-3, in scoring the students.
4. You must get a score of 7-9 to get a grade (Very Good)

Assessment Criteria 1.3

No. of Service
Manual Score Descriptive Grade
4 10 Excellence
3 9-7 Very good
2 6-4 Good
1 3-1 Fair
0 0 Poor

LO1: Prepare Audio Units and Workplace for Maintenance /Repair of Page #
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Audio Products
Version No: 1 Maintenance and Repair of Audio Products 21
 ELECTRONIC PRODUCTS ASSEMBLY & SERVICING
Program/Course
NCII

SERVICE CONSUMERS
Unit of Competency ELECTRONICS PRODUCTS &
SYSTEMS
SERVICING CONSUMERS
Module Title ELECTRONICS PRODUCTS &
SYSTEMS

Learning Outcome 2:

Diagnose Faults of Audio Products and Systems

Assessment Criteria:

1. Systematic pre-testing procedure is observed in accordance with the

manufacturer’s instructions.
2. System defects/fault symptoms are identified using appropriate tools and
equipment and in accordance with safety procedures.
3. Results of diagnosis and testing are documented.
4. Identified defects and faults are explained to the teacher.

Conditions:

The following resources are needed:

 Equipment
- AM-FM Radio Receiver
- AM Radio Receiver
- DVD / VCD Player
- Professional audio/public address (PA) system (power amplifier)
- MP3/MP4
 Instruments
- Signal Generator – AF / RF
Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 22

 - Analog / Digital VOM
- Oscilloscope
- High Voltage Tester
- Power Supply
- Audio Frequency Counter
 Hand Tools
- Soldering Iron
- Soldering Stand
- Desoldering Tool
- Set of Screw Driver (Philips, Flat)
- Pliers
- Long Nose
- Side Cutter
- Utility Knife
- Brush
 Supplies and Materials
- Electronic Components
- Soldering Lead
- Wires
- Silicon Grease
- Soldering Flux
- Requisition Slip
 PPE - Working clothes
 Learning Materials
- Work Plan
- Service Manual
- ECG Substitution Manual
- Learning Elements

Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 23

 LEARNING EXPERIENCE / ACTIVITIES

Learning Activities Special Instruction

1. Read instructions in Activity
Sheet 9A-2-1.

2. Do the actual laboratory Activity  Perform Trainee Write-Up

Sheet 9A-2-1. 9A-2-1 for :
- AM-FM Radio
- CD/DVD Player
- MP3 Player

3. Refer to Assessment Criteria 9A-

2-1.

4. If you have any questions or you

need clarification on the
information, ask assistance from
your teacher or from your
advance classmate who have
finished this learning outcome
(LO).

5. If you have answered all the

questions and finished all the
laboratory activities, you may
proceed to the next learning
outcome (LO).

ACTIVITY SHEET 2.1

Common Symptoms / Defects of Audio Products and Systems

Instructions:

1. Provide a service manual of each of the following:

 AM – FM Radio Receiver and FM Radio Receiver
Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 24

  CD Player with AM – FM Radio Receiver
 MP3 CD Player with AM – FM Radio Receiver
 MP3 Player with AM – FM Radio Receiver
2. Your teacher will discuss the different service manuals and share
his/her troubleshooting experiences in audio equipment.
3. Analyze the defective unit and provide a write up to be submitted to
your teacher. You will be graded the student according to your
analyzed defective unit.
4. Student should get a grade of 85 (Very Good) to pass the laboratory
activity based on assessment criteria 2-1.

TRAINEE WRITE UP 2.1

Common Symptoms / Defects of Audio Products and Systems

Student : _____________________ Date: _______________ Grade: _______________

Year & Section: ___________________________ Teacher: ________________________

Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 25

 ADMISSION SLIP

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: __________________________ Address: ________________________________

Direction: Interview the owner of the unit regarding his/her complaint/s.

1. PROBLEM/S & SYMPTOM/S : ___________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

____________________________________________________

Trainer’s Initial: _______

TRAINEE WRITE UP 2.2

Diagnosing Faults in Audio Products and Systems

Student : _____________________ Date: _______________ Grade: _______________

Year & Section: ___________________________ Teacher: ________________________

Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 26

 ADMISSION SLIP

UNIT BRAND: _________________________ Unit Model: ______________________

Owner: __________________________ Address: ________________________________

Direction: Conduct a preliminary test in the unit to determine the possible

cause of the problem.

2. POSSIBLE CAUSE: _______________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

Trainer’s Initial: _______

TEACHER-CHECK SHEET 2.1

Common Symptoms / Defects of Audio Products and Systems

AUDIO PRODUCT & SYSTEM

Item Troubleshooting 70 75 80 85 90 95 100 Score
no. Techniques
1 Radio Receiver
2 CD / DVD Player
Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 27

 3 MP3 Player

Average
--------

Assessment Criteria 2.1

Score Descriptive Grade

95-100 Competent
Below 95 Not Yet Competent

Date: LO2: Diagnose Faults of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 28

Program/Course CONSUMER ELECTRONIC MECHANIC NCII

Unit of Competency
Maintenance and Repair of Audio
Products and System
MAINTAINING AND REPAIR AUDIO PRODUCTS AND
Module Title
SYSTEMS

Learning Outcome 3:

Maintenance and Repair Audio Products and Systems

Assessment Criteria:

1. Defective parts/components are replaced with equivalent.

2. Repaired parts/ components are soldered at the specified location.
3. Repair activity is performed within the required time frame.
4. Care and extreme precaution in handling the unit / product is
observe.

Conditions:

The following resources are needed:

 Equipment
- AM-FM Radio Receiver
- AM Radio Receiver
- DVD / VCD Player
- Professional audio/public address (PA) system (power amplifier)
- MP3/MP4
 Instruments
- Signal Generator – AF / RF
- Analog / Digital VOM
- Oscilloscope
- High Voltage Tester
- Power Supply
Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 29

 - Audio Frequency Counter
- Distortion Analyzer
- Logic Probe
 Hand Tools
- Soldering Iron
- Soldering Stand
- Desoldering Tool
- Set of Screw Driver (Philips, Flat)
- Pliers
- Long Nose
- Side Cutter
- Utility Knife
- Brush
 Supplies and Materials
- Electronic Components
- Soldering Lead
- Wires
- Silicon Grease
- Soldering Flux
- Requisition Slip
 PPE Accessories
- Working clothes
- Hand Gloves
- Mask
- Goggles
 Learning Materials
- Work Plan
- Service Manual
- IC Manual
- Learning Elements

Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 30

 LEARNING EXPERIENCE / ACTIVITIES

Learning Activities Special Instruction

1. Read the instruction in Activity  Perform Student Write-Up
Sheet 9A-3-1. 9A-3-1 for :
- AM-FM Radio
2. Do the actual laboratory Activity - CD/DVD Player
Sheet 9A-3-1 - MP3 Player

3. Refer to Assessment Criteria 9A-

3-1.

4. If you have any questions or you

need clarification on the
information, ask assistance from
your teacher or from your
classmates who have finished
this learning outcome (LO).

5. If you have answered all the

questions and finished all the
laboratory activities, you may
proceed to the next learning
outcome (LO).

Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 31

 ACTIVITY SHEET 3.1
Repairing the Defective Audio Products

Instructions:

1. Provide a service manual of each of the following:

 AM – FM Radio Receiver and FM Radio Receiver
 CD Player with AM – FM Radio Receiver
 MP3 CD Player with AM – FM Radio Receiver
 MP3 Player with AM – FM Radio Receiver
2. Your teacher will discuss the different service manuals – schematic
diagram together with the use of electronic hand tools and test
instruments.
3. Continue to analyze troubleshoot the defective component/s.
4. The student will do a write up to be passed to your teacher. The
teacher will grade the student according to the output production
activity.
5. You should get a grade of 85 (Very Good) to pass the laboratory activity
based on Assessment Criteria 3-1.

Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 32

 TRAINEE WRITE-UP 3.1
Troubleshooting Technique

Student : _____________________ Date: _______________ Grade: _______________

Year & Section: ___________________________ Teacher: ________________________

ADMISSION SLIP

BRAND NAME : _________________________ Unit Model: ______________________

Owner: __________________________ Address: ________________________________

Direction: You will now test the unit with the use of electronic instruments,
hand tools and schematic diagrams.

CORRECTION/S: _________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

__________________________________________________________________________

REMARK/S : _______________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

Trainer’s Initial: ______________

Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 33

 TRAINER-CHECK SHEET 3.1
Common Symptoms / Defects of Audio Products and System

AUDIO PRODUCT & SYSTEM

Item Troubleshooting 70 75 80 85 90 95 100 Score
no. Techniques
1 Radio Receiver
2 CD / DVD Player
3 MP3 Player

Average
--------

Assessment Criteria 3.1

Score Descriptive Grade

95-100 Competent
Below 95 Not Yet Competent

Date: LO3: Maintenance and Repair of Audio Products and Systems Page #

Version No: 1 Maintenance and Repair of Audio Products 34

 ASSESSMENT PLAN

Evidence Checklist

Competency standard: CONSUMER ELECTRONIC MECHANIC NC II

Unit of competency:
Maintenance and Repair of Audio
Products and System
Title of Module MAINTAINING AND REPAIRING AUDIO PRODUCTS
AND SYSTEMS
Ways in which evidence will be collected:

Third party Report

Oral Questioning
[tick the column]

Demonstration
Observation

Portfolio

Written
The evidence must show that the student …
 Work station is cleaned for repair activities in line
with the company requirements.
x x
 Necessary tools, test instruments and Personal
Protective Equipment are prepared in accordance
x
with their application or use.
 Service manuals and service information required
for repair and maintenance are acquired. x x
 Service manuals and service information required
for repair and maintenance are acquired. x
 Systematic pre-testing procedure is observed in
accordance with manufacturer’s instructions.
x x
 System defects/fault symptoms are identified using x x
appropriate tools and equipment and in accordance
with safety procedures.
x
 Results of diagnosis and testing are documented. x x x
 Identified defects and faults are explained to the
teachers.
x
 Defective parts/components are replaced with their
recommended appropriate counterparts.
x x x x
 Repaired parts/components are soldered at the
specific.
x x x x
 Substitutions of parts are done in accordance with
the manufacturer’s specification.
x
 Repair activity is performed within the required time x
Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 35
 frame.

 Care and extreme precaution in handling the

unit/product is observed.
x
NOTE: Critical aspects of competency

Prepared by: Date:

Checked by: Date:

Observation Checklist

Trainee’s name:
Trainer’s name:
Assessment Center
Competency
standards
Unit of competency:
Instructions for the assessor:
1. Observe the candidate in maintaining and repairing audio products and
systems
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the candidate completed each aspect of the
activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form.
Date of observation
Description of assessment
activity
Location of assessment activity
The student…. If yes, tick the box
 Work station is cleaned for repair activities in line with
the company requirements.

 Necessary tools, test instruments and Personal Protective

Equipment are prepared in accordance with their
application or use.
 Service manuals and service information required for
repair and maintenance are acquired.

 Service manuals and service information required for

repair and maintenance are acquired.
 Systematic pre-testing procedure is observed in
accordance with manufacturer’s instructions.

 System defects/fault symptoms are identified using

appropriate tools and equipment and in accordance with
safety procedures.

 Results of diagnosis and testing are documented.

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 36
  Identified defects and faults are explained to the
teachers.

 Defective parts/components are replaced with their

recommended appropriate counterparts.

 Repaired parts/components are soldered at the specific.

 Substitutions of parts are done in accordance with the

manufacturer’s specification.

 Repair activity is performed within the required time

frame.

 Care and extreme precaution in handling the

unit/product is observed.
Did the student’s overall performance meet the Yes No
standard?
Feedback to student’s:

Teacher’s signature: Date:

Observation and Questioning Checklist

Trainee’s name:
Trainer’s name:
Assessment Center
Competency
standards
Unit of competency:
Instructions for the assessor:
1. Observe the candidate in maintenance and repair of audio products
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the candidate completed each aspect of the
activity to the standard expected in the enterprise.
4. Ask the candidate a selection of the questions from the attached list to confirm
his/her underpinning knowledge
5. Place a tick in the box to show that the candidate answered the questions
correctly.
6. Complete the feedback sections of the form.
Date of observation
Description of assessment
activity
Location of assessment activity
The student…. If yes, tick the box
 Work station is cleaned for repair activities in line with
the company requirements.

 Necessary tools, test instruments and Personal Protective

Equipment are prepared in accordance with their

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 37
 application or use.
 Service manuals and service information required for
repair and maintenance are acquired.

 Service manuals and service information required for

repair and maintenance are acquired.
 Systematic pre-testing procedure is observed in
accordance with manufacturer’s instructions.

 System defects/fault symptoms are identified using

appropriate tools and equipment and in accordance with
safety procedures.

 Results of diagnosis and testing are documented.

 Identified defects and faults are explained to the

teachers.

 Defective parts/components are replaced with their

recommended appropriate counterparts.

 Repaired parts/components are soldered at the specific.

 Substitutions of parts are done in accordance with the

manufacturer’s specification.

 Repair activity is performed within the required time

frame.

 Care and extreme precaution in handling the Yes No

unit/product is observed.
Did the student’s overall performance meet the
standard?

Demonstration

Trainee’s name:
Trainer’s name:
Unit of competency:
Competency standards:
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the necessary materials the trainee/student must be able to:

Materials and equipment:

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 38
 P to show if evidence is
demonstrated
During the demonstration of skills, did the
Yes No N/A
candidate:
 Work station is cleaned for repair activities in
line with the company requirements. o o o
 Necessary tools, test instruments and Personal
Protective Equipment are prepared in accordance o o o
with their application or use.
 Service manuals and service information
required for repair and maintenance are
acquired. o o o
 Service manuals and service information
required for repair and maintenance are o o o
acquired.
 Systematic pre-testing procedure is observed in
accordance with manufacturer’s instructions. o o o
 System defects/fault symptoms are identified
using appropriate tools and equipment and in o o o
accordance with safety procedures.

 Results of diagnosis and testing are documented. o o o

 Identified defects and faults are explained to the
teachers. o o o
 Defective parts/components are replaced with
their recommended appropriate counterparts. o o o
 Repaired parts/components are soldered at the
specific. o o o
 Substitutions of parts are done in accordance
with the manufacturer’s specification. o o o
 Repair activity is performed within the required
time frame. o o o
 Care and extreme precaution in handling the
unit/product is observed. o o o
The student’s demonstration was:

Satisfactory q Not Satisfactory q

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 39
Written report

Trainee’s name:
Trainer’s name:
Assessment Center
Competency
standards
Unit of competency:
Task:
Your task is to:
 Maintenance and repair of audio products
Submission date:
Use the checklist below as a basis for judging whether the student’s report
meets the required competency standards.
The student’s report…. If yes, tick the box
 Work station is cleaned for repair activities in line with
the company requirements.

 Necessary tools, test instruments and Personal Protective

Equipment are prepared in accordance with their
application or use.
 Service manuals and service information required for
repair and maintenance are acquired.

 Service manuals and service information required for

repair and maintenance are acquired.
 Systematic pre-testing procedure is observed in
accordance with manufacturer’s instructions.

 System defects/fault symptoms are identified using

appropriate tools and equipment and in accordance with
safety procedures.

 Results of diagnosis and testing are documented.

 Identified defects and faults are explained to the

teachers.

 Defective parts/components are replaced with their

recommended appropriate counterparts.

 Repaired parts/components are soldered at the specific.

 Substitutions of parts are done in accordance with the

manufacturer’s specification.

 Repair activity is performed within the required time

frame.

 Care and extreme precaution in handling the

unit/product is observed.

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 40
 Overall did the Student’s report meet the standard? Yes No

Comments:

Trainee’s
Date:
signature:
Trainer’s
Date:
signature:

PERFORMANCE TEST

Trainee's Name Date

Competency: Test Attempt

1st 2nd 3rd

Directions: OVERALL EVALUATION

Level
Achieved PERFORMANCE LEVELS
CALL TEACHER, ask
teacher to assess your 4 - Can perform this skill without supervision
performance in the and with initiative and adaptability to problem
following critical task situations.
and performance criteria 3 - Can perform this skill satisfactorily without
below assistance or supervision.

2 - Can perform this skill satisfactorily but

You will be rated based requires some assistance and/or supervision.
on the overall evaluation
on the right side. 1 - Can perform parts of this skill satisfactorily,
but requires considerable assistance and/or
supervision.

Teacher will initial level achieved.

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 41
 PERFORMANCE STANDARDS
For acceptable achievement, all items should receive a Yes No N/A
"Yes" or "N/A" response.
 Work station is cleaned for repair activities in line with the
company requirements. o o o
 Necessary tools, test instruments and Personal Protective
Equipment are prepared in accordance with their application or o o o
use.
 Service manuals and service information required for repair and
maintenance are acquired. o o o
 Service manuals and service information required for repair and
maintenance are acquired. o o o
 Systematic pre-testing procedure is observed in accordance with
manufacturer’s instructions. o o o
 System defects/fault symptoms are identified using appropriate
tools and equipment and in accordance with safety procedures. o o o
 Results of diagnosis and testing are documented. o o o
 Identified defects and faults are explained to the teachers. o o o
 Defective parts/components are replaced with their
recommended appropriate counterparts. o o o
 Repaired parts/components are soldered at the specific. o o o
 Substitutions of parts are done in accordance with the
manufacturer’s specification. o o o
 Repair activity is performed within the required time frame. o o o
 Care and extreme precaution in handling the unit/product is
observed. o o o

Date: Page #
Maintenance and Repair of Audio Products
Version No: 1 42