SonixTOUCH Servisce Manual
SonixTOUCH Servisce Manual
Service Manual
Ultrasonix Medical Corporation
www.ultrasonix.com
1.866.437.9508
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CHAPTER 3: SYSTEM INSTALLATION............................................................................................................................. 9
3.1 INSTALLATION ISSUES AND REQUIREMENTS ........................................................................................................9
3.1.1 Environmental Requirements............................................................................................................................9
3.1.2 Electrical Requirements ..................................................................................................................................10
3.1.2.1 Instrument Input Power Rating......................................................................................................... 11
3.1.3 Electrostatic Discharge ...................................................................................................................................12
3.1.4 Electromagnetic and Radio Frequency Interference.......................................................................................12
3.1.5 Wiring Requirements ......................................................................................................................................13
3.1.5.1 Main AC Connection ........................................................................................................................ 13
3.1.5.2 Ethernet (Hard-Wired) Network Connection ....................................................................................13
3.1.5.3 Image Management Network ........................................................................................................... 13
3.2 PRE-INSTALLATION..................................................................................................................................................14
3.2.1 Preliminary Inspection ....................................................................................................................................14
3.2.2 Uncrating Instructions .....................................................................................................................................15
3.3 INSTALLATION ..........................................................................................................................................................21
3.3.1 Wireless Connection.......................................................................................................................................21
3.3.2 Barcode Reader..............................................................................................................................................21
3.3.3 Voltage Configuration .....................................................................................................................................22
3.3.4 Changing Fuses..............................................................................................................................................24
3.3.5 Mechanical Inspection ....................................................................................................................................25
3.3.6 UPS Configuration ..........................................................................................................................................25
3.3.7 Transducer Inspection ....................................................................................................................................27
3.3.8 System Initialization ........................................................................................................................................28
3.3.9 Peripherals......................................................................................................................................................29
CHAPTER 4: PERFORMANCE TESTING ........................................................................................................................ 31
4.1 CONSOLE TEST ........................................................................................................................................................31
4.2 IMAGE TEST ..............................................................................................................................................................32
4.3 REMOVABLE HARDWARE........................................................................................................................................32
4.4 UPS TEST ..................................................................................................................................................................33
4.5 PULSED DOPPLER SOUND TEST ...........................................................................................................................33
4.6 LICENSES ..................................................................................................................................................................34
CHAPTER 5: SOFTWARE ................................................................................................................................................ 35
5.1 SOFTWARE MODES .................................................................................................................................................35
5.2 SOFTWARE UPDATE VIA THE INTERNET ..............................................................................................................35
5.3 SOFTWARE UPDATE VIA A DOWNLOADED FILE ..................................................................................................36
5.4 SYSTEM RECOVERY ................................................................................................................................................36
CHAPTER 6: CONNECT PERIPHERALS......................................................................................................................... 37
6.1 LOCAL PRINTER SETUP ..........................................................................................................................................37
6.2 NETWORK PRINTER SETUP: HP DESKJET 5440 ...................................................................................................38
6.3 CONFIGURING CUSTOM KEYS ...............................................................................................................................41
6.3.1 Paper Printing Configuration...........................................................................................................................41
6.3.2 Trigger Configuration ......................................................................................................................................42
6.4 IMAGE SHEET PRINTING .........................................................................................................................................43
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CHAPTER 7: FIELD SERVICING ..................................................................................................................................... 45
7.1 PROTECTING PATIENT DATA ................................................................................................................................. 45
7.1.1 Exporting User Data (As Required) ................................................................................................................ 45
7.1.2 Importing User Data (As Required) ................................................................................................................ 47
7.1.3 Exporting Patient/Exam Data (As Required) .................................................................................................. 49
7.1.4 Importing Patient/Exam Data (As Required)................................................................................................... 51
7.1.5 Backing up/Exporting Patient Data via the Service Mode Option ................................................................... 52
7.1.6 Restoring/Importing Patient Data via the Service Mode Option...................................................................... 54
7.1.7 Backing-up License.Key and Dongle.Txt (As Required)................................................................................. 56
7.1.8 Re-Importing License.Key (If Required) ......................................................................................................... 58
7.2 ACCESSING THE MODULO...................................................................................................................................... 59
7.2.1 Removing the Side Shrouds........................................................................................................................... 59
7.2.2 Replacing the Side Shrouds ........................................................................................................................... 59
7.3 TURNING THE UPS BREAKERS ON AND OFF ....................................................................................................... 60
7.3.1 Determining Whether the UPS Breakers are ON or OFF ............................................................................... 60
7.3.2 Turning OFF/Resetting the UPS Breakers ..................................................................................................... 60
7.3.3 Turning ON the UPS Breakers ....................................................................................................................... 61
7.4 REPLACING THE ULTRASOUND MODULO ............................................................................................................ 62
7.4.1 Accessing the Ultrasound Modulo .................................................................................................................. 62
7.4.2 Removing the Ultrasound Modulo .................................................................................................................. 63
7.4.3 Installing the Ultrasound Modulo .................................................................................................................... 64
7.4.4 Connectivity.................................................................................................................................................... 65
7.4.4.1 System Case Connectivity Panel..................................................................................................... 65
7.4.4.2 Back Connectivity Panel .................................................................................................................. 67
7.4.4.3 Console Connectivity ....................................................................................................................... 68
7.4.5 Testing the Modulo and UPS.......................................................................................................................... 69
7.5 ULTRASOUND MODULO SERVICING – INTERNAL COMPONENTS ..................................................................... 70
7.5.1 Accessing the Front Block (Without Removing the Modulo)........................................................................... 70
7.5.2 Opening the Front Block (With or Without Removing the Modulo) ................................................................. 71
7.5.3 Removing the Front Block .............................................................................................................................. 72
7.5.4 Reinstalling the Front Block............................................................................................................................ 73
7.5.5 Closing the Front Block (With or Without Removing the Modulo)................................................................... 75
7.5.6 Replacing the ECG Module ............................................................................................................................ 76
7.5.7 Removing the Hard Drive ............................................................................................................................... 77
7.5.7.1 Removing the Hard Drive: Canada and USA................................................................................... 77
7.5.7.2 Removing the Hard Drive: International........................................................................................... 77
7.5.8 Replacing the CPU Fan.................................................................................................................................. 78
7.5.9 Replacing/Reseating Cards............................................................................................................................ 79
7.6 UPS SERVICING ....................................................................................................................................................... 81
7.6.1 Shipping the UPS for Service/Repair/Replacement........................................................................................ 81
7.6.2 Removing the UPS ......................................................................................................................................... 82
7.6.3 Reinstalling the UPS....................................................................................................................................... 83
7.6.4 Removing the UPS Battery............................................................................................................................. 84
7.6.5 Installing the UPS Battery............................................................................................................................... 84
7.7 LCD DISPLAY SERVICING........................................................................................................................................ 85
7.7.1 Removing the LCD Display (with Integrated Speakers).................................................................................. 85
7.7.2 Installing the LCD Display (with Integrated Speakers).................................................................................... 86
7.7.3 Replacing the LCD Display............................................................................................................................. 88
7.7.4 Replacing the LCD Display Cables................................................................................................................. 89
7.7.5 Replacing the LCD Display Cover .................................................................................................................. 90
7.7.6 Replacing the LCD Display Arm ..................................................................................................................... 91
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7.8 CONSOLE SERVICING..............................................................................................................................................92
7.8.1 Removing the Console ...................................................................................................................................92
7.8.2 Installing the Console .....................................................................................................................................93
7.9 SPEAKER SERVICING ..............................................................................................................................................94
7.9.1 Replacing the Speakers..................................................................................................................................94
7.10 BARCODE READER SERVICING..............................................................................................................................95
7.11 TRANSDUCER TESTING ..........................................................................................................................................96
7.11.1 Testing the Transducer...................................................................................................................................96
7.11.2 Testing the Transducer Board ........................................................................................................................97
7.12 MISCELLANEOUS PARTS ........................................................................................................................................98
7.12.1 Transducers Holders ......................................................................................................................................98
7.13 RETURNING PARTS FOR SERVICE/REPAIR/REPLACEMENT ..............................................................................99
7.13.1 Transducers....................................................................................................................................................99
7.13.2 UPS Battery ..................................................................................................................................................100
CHAPTER 8: DICOM CONFIGURATION........................................................................................................................ 101
8.1 DICOM STORAGE CONFIGURATION ....................................................................................................................102
8.2 DICOM PRINT CONFIGURATION ...........................................................................................................................107
8.3 DICOM WORKLIST CONFIGURATION ...................................................................................................................112
CHAPTER 9: NETWORK CONNECTION ....................................................................................................................... 115
9.1 9.1 NETWORK..........................................................................................................................................................115
9.1.1 Ethernet (LAN) Network Configuration .........................................................................................................116
9.1.1.1 Ethernet (LAN) Communication Test .............................................................................................117
9.1.2 Dialup Network Configuration (If Available) ..................................................................................................118
9.1.2.1 Dialup Communication Test........................................................................................................... 119
9.1.3 Wireless Configuration..................................................................................................................................120
9.1.3.1 Wireless Communication Test ....................................................................................................... 121
9.2 REMOTE SUPPORT ................................................................................................................................................122
CHAPTER 10: LICENSE.KEY IMPORTATION............................................................................................................... 123
10.1 RE-IMPORT LICENSE.KEY FROM AN EXTERNAL SOURCE................................................................................123
10.2 RE-IMPORT LICENSE.KEY FROM A LOCAL DRIVE..............................................................................................124
CHAPTER 11: COMPLETE PLASTICS REPLACEMENT.............................................................................................. 125
11.1 FRONT PLASTIC COVER REMOVAL .....................................................................................................................125
11.2 CONSOLE SUPPORT PLASTICS REMOVAL .........................................................................................................126
11.2.1 Inner Console Support and Console Assembly Plastics Removal ................................................................126
11.2.2 Outer Console Support Plastic Removal ......................................................................................................126
11.3 LCD DISPLAY TOWER PLASTICS REMOVAL........................................................................................................127
11.4 BODY PLASTICS REMOVAL ...................................................................................................................................128
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CHAPTER 12: MAINTENANCE ...................................................................................................................................... 129
12.1 RECOMMENDED FREQUENCY OF MAINTENANCE PROCEDURES .................................................................. 129
12.2 SYSTEM CLEANING................................................................................................................................................ 130
12.2.1 LCD Display ................................................................................................................................................. 130
12.2.1.1 LCD Display Cabinet ..................................................................................................................... 130
12.2.1.2 LCD Display Screen ...................................................................................................................... 130
12.2.2 Touch Screen ............................................................................................................................................... 131
12.2.3 Operator Console ......................................................................................................................................... 131
12.2.4 Barcode Reader ........................................................................................................................................... 132
12.2.5 Power Cord .................................................................................................................................................. 132
12.2.6 Transducer Holders ...................................................................................................................................... 132
12.2.7 Filter Cleaning .............................................................................................................................................. 133
12.2.7.1 Removing the System Filter........................................................................................................... 133
12.2.7.2 Cleaning and Reinstalling the System Filter .................................................................................. 133
12.2.7.3 Modulo Fan and Exhaust Filter Cleaning....................................................................................... 134
12.2.8 Fan Cleaning ................................................................................................................................................ 136
12.3 TRANSDUCER MAINTENANCE.............................................................................................................................. 137
12.3.1 Usage Guidelines ......................................................................................................................................... 137
12.3.2 Ultrasound Coupling Gels............................................................................................................................. 138
12.3.3 Cleaning/Disinfecting Recommendations and Warnings for all Non-Invasive Transducers.......................... 139
12.3.3.1 Cleaning (Non-Invasive Transducers) ........................................................................................... 140
12.3.3.2 Disinfecting (Non-Invasive Transducers) ....................................................................................... 140
12.3.3.3 Sterilization (Non-Invasive Transducers) ....................................................................................... 140
12.3.3.4 Maintenance (Non-Invasive Transducers) ..................................................................................... 141
12.3.3.5 Inspection and Testing (Non-Invasive Transducers) ..................................................................... 141
12.3.3.6 Storing and Packaging (Non-Invasive Transducers) ..................................................................... 142
12.3.4 Cleaning/Disinfecting Recommendations and Warnings for all Invasive Transducers ................................ 142
12.3.4.1 Cleaning (Invasive Transducers) ................................................................................................... 143
12.3.4.2 Disinfecting (Invasive Transducers)............................................................................................... 143
12.3.4.3 Sterilization (Invasive Transducers)............................................................................................... 143
12.3.4.4 Maintenance (Invasive Transducers)............................................................................................. 144
12.3.4.5 Inspection and Testing (Invasive Transducers) ............................................................................. 144
12.3.4.6 Storing and Packaging (Invasive Transducers) ............................................................................. 145
12.4 SHIPPING TRANSDUCERS FOR SERVICE ........................................................................................................... 145
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CHAPTER 13: TROUBLESHOOTING ISSUES .............................................................................................................. 147
13.1 SYSTEM NOT POWERING UP................................................................................................................................147
13.2 NO PRIMARY HARD DRIVE DETECTED ................................................................................................................147
13.3 UPS DOES NOT WORK AFTER INITIAL CONFIGURATION ..................................................................................147
13.4 SYSTEM SEEMS SLOW ..........................................................................................................................................147
13.5 REGEDIT ..................................................................................................................................................................148
13.6 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS CORRECTLY......................................................................148
13.7 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY ...............................................148
13.8 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO
EVEN IN IMAGING MODE .......................................................................................................................................148
13.9 SONIX DOES NOT BOOT, ERROR DISPLAYED ON LCD DISPLAY .....................................................................149
13.10 SYSTEM FREEZES DURING USE ..........................................................................................................................149
13.11 INITIALIZATION FAILURES .....................................................................................................................................149
13.11.1 Electronics Initialization Failure.....................................................................................................................150
13.11.2 Memory Tests Failure (at Initialization) .........................................................................................................150
13.11.3 Connecting to Console Failure (at Initialization)............................................................................................150
13.11.4 Online Support Failure (at Initialization)........................................................................................................150
13.12 CLARITY DONGLE OR KEY NOT FOUND ..............................................................................................................150
APPENDIX A: TROUBLESHOOTING SOLUTIONS....................................................................................................... 151
A.1 SYSTEM NOT POWERING UP................................................................................................................................151
A.1.1 Test System Power Up .................................................................................................................................151
A.1.2 Check Fuses/Voltage Selector......................................................................................................................151
A.2 RECONFIGURE THE UPS .......................................................................................................................................151
A.3 SYSTEM SEEMS SLOW – POSSIBLE DICOM ISSUES .........................................................................................152
A.3.1 Check Print Keys Settings ............................................................................................................................152
A.3.2 Check DICOM Settings.................................................................................................................................152
A.3.3 Clear DICOM Settings ..................................................................................................................................153
A.4 A.4 REGEDIT – ENSURE SETTINGS ARE CORRECT...........................................................................................154
A.5 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS CORRECTLY......................................................................154
A.5.1 Reset LCD Display to Factory Defaults ........................................................................................................154
A.5.2 Create a Temporary Video Connection/Restore LCD Display with Tech Support Help ................................155
A.6 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY ...............................................155
A.6.1 Check Trackball and Mouse Port Connections .............................................................................................155
A.6.2 Check for Interference from a USB Device ...................................................................................................155
A.7 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX LOGO
EVEN IN IMAGING MODE .......................................................................................................................................156
A.7.1 Check the Serial Cable Connection ..............................................................................................................156
A.7.2 Check the Serial Expansion Card Driver ......................................................................................................156
A.8 SYSTEM FREEZES DURING USE ..........................................................................................................................157
A.8.1 Test RAM Chips............................................................................................................................................157
A.9 ELECTRONICS INITIALIZATION FAILURE – HARDWARE TEST SOFTWARE .....................................................158
A.10 ONLINE SUPPORT FAILURE (AT INITIALIZATION) ...............................................................................................160
A.11 CLARITY DONGLE OR KEY NOT FOUND ..............................................................................................................160
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APPENDIX B: ELECTROMAGNETIC IMMUNITY TABLES .......................................................................................... 161
APPENDIX C: ADDITIONAL SYSTEM SPECIFICATIONS............................................................................................ 165
C.1 DIMENSIONS........................................................................................................................................................... 165
C.2 SYSTEM ARCHITECTURE...................................................................................................................................... 165
C.3 IMAGING MODES .................................................................................................................................................... 165
C.4 CLINICAL APPLICATIONS ...................................................................................................................................... 166
C.5 CLINICAL ANALYSIS ............................................................................................................................................... 166
C.6 TRANSDUCERS ...................................................................................................................................................... 166
C.7 IMAGING PARAMETER ADJUSTMENTS ............................................................................................................... 167
C.7.1 B Mode ......................................................................................................................................................... 167
C.7.2 M Mode ........................................................................................................................................................ 167
C.7.3 Pulsed Wave Doppler................................................................................................................................... 167
C.7.4 Color/Power Doppler .................................................................................................................................... 167
APPENDIX D: COMPONENTS AND ASSEMBLY ......................................................................................................... 169
D.1 INTRODUCTION ...................................................................................................................................................... 169
D.2 D.2 ASSEMBLY DRAWINGS ................................................................................................................................... 169
D.2.1 Console Assembly........................................................................................................................................ 169
D.2.2 Module Assembly ......................................................................................................................................... 170
D.2.3 D.2.1.3 Cart Assembly.................................................................................................................................. 172
D.3 ELECTRICAL COMPONENTS ................................................................................................................................. 173
D.3.1 Custom PCBs ............................................................................................................................................... 173
D.3.2 Power Management ..................................................................................................................................... 174
D.3.3 Cable Components....................................................................................................................................... 175
D.3.4 Peripheral Components................................................................................................................................ 187
D.3.5 Transducers ................................................................................................................................................. 187
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Table of Contents SonixTOUCH Service Manual 00.053.058, Revision A
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CHAPTER 1: GENERAL INFORMATION
1.1 AUDIENCE
The intended audience of this service manual is properly trained field and in-house service personnel. The
SonixTOUCH Ultrasound System is a medical device containing several circuit boards, extensive service
diagnostics, and complex operating software. For these reasons, Ultrasonix recommends that only
trained, certified technical support representatives service this ultrasound system.
Caution: For users running the 100V-120V system, always ensure the utility supply voltage is 100V-
120V @ 50/60 Hz.
For users running the 200V–240V system, always ensure the utility supply voltage is 200V-240V @
50/60 Hz.
Caution: System networking options are intended for use inside your organization's firewall.
Organizations that elect to configure/use the networking functionality provided by Ultrasonix are
assuming all liabilities and risks associated with that decision.
Caution: For details on FCC regulations as they apply to the wireless adapter, refer to the
manufacturer's User's Guide included with the system.
IMPORTANT: The contents of the system hard drive may include Personal Health Information that must
be protected as per Federal privacy and Health Insurance Portability & Accountability Act (HIPAA)
regulations. In order to ensure regulatory compliance, Ultrasonix will not remove the system hard
drive – and the patient data it contains – from the customer site.
In the event the hard drive must be removed from the system, it will be returned to the customer.
Final disposition of the hard drive and its data will remain the customer's responsibility.
To protect patient data, Ultrasonix strongly recommends regular patient/image file backup and purging of
older patient files stored on the system. Refer to 7.1.5 Export (Backup) Patient Data (as Required) for
details on transferring patient data.
1
1.5 LICENSE AGREEMENT
All SONIX computer programs have been patented by Ultrasonix Medical Corporation (Ultrasonix). Such
programs are licensed under the following software license agreement:
Ultrasonix, or its suppliers, retain(s) ownership of and title to any computer program supplied
with the Equipment and to the trade secrets embodied in such computer programs. Subject to
the Buyer’s acceptance and fulfillment of the obligations in this paragraph, Ultrasonix grants the
Buyer a personal, non-transferable, perpetual, non-exclusive license to use any computer
program supplied with the Equipment that is necessary to operate the Equipment solely on the
medium in which such program is delivered for the purpose of operating the Equipment in
accordance with the instructions set forth in the operator’s manuals supplied with the Equipment
and for no other purpose whatsoever. Buyer may not reverse - assemble, reverse - compile or
otherwise reverse - engineer such computer programs nor may Buyer make a copy of such
program or apply any techniques to derive the trade secrets embodied therein. In the event of a
failure by Buyer to comply with the terms of this license, the license granted by this paragraph
shall terminate. Further, because unauthorized use of such computer programs will leave
Ultrasonix without an adequate remedy at law, Buyer agrees that injunctive or other equitable
relief will be appropriate to restrain such use, threatened or actual. Buyer further agrees that (i)
any of the Ultrasonix suppliers of software is a direct and intended beneficiary of this end-user
sublicense and may enforce it directly against Buyer with respect to software supplied by such
supplier, and (ii) NO SUPPLIER OF ULTRASONIX SHALL BE LIABLE TO BUYER FOR ANY
GENERAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL INCIDENTAL OR OTHER
DAMAGES ARISING OUT OF THE SUBLICENSE OF THE COMPUTER PROGRAMS
SUPPLIED WITH THE EQUIPMENT.
Ultrasonix SONIX systems are protected under US patents 6,911,008 - 6,558,326 - 6,325,759.
Windows© is a trademark of Microsoft Corporation.
DICOM® (Digital Imaging and Communications in Medicine) is the registered trademark of the National
Electrical Manufacturers Association (NEMA) for its standards publications relating to digital
communications of medical information.
All other products and brand names mentioned in this document are trademarks of their respective
companies.
2
1.7 SYSTEM OVERVIEW
The SonixTOUCH Ultrasound System is a software driven, ergonomic, diagnostic medical device. It uses
state of the art technologies to acquire, process and display ultrasound data (Figure 1-1).
The system has several major field serviceable components including: LCD display with built-in speakers
and a multi-position, articulated lift system, operator console, ultrasound modulo, transducers and UPS.
LCD Display
Operator Console
with Touch Screen
Modulo
Transducers
3
1.8 PHYSICAL DESCRIPTION
The monitor is a Liquid Crystal Display (LCD display) with an operating resolution of 1024x768
pixels @ 60Hz (Hertz) and built-in speakers.
The modulo is the heart of the system. All the system boards and electronics are encased in an
aircraft grade aluminum composite case for ease of service.
1.8.4 Transducers
Ultrasonix offers a wide selection of high performance transducers for a variety of imaging
applications. Incorporating the latest acoustic materials and technology, Ultrasonix’s lightweight
transducers are ergonomic and durable for maximum clinical use. Refer to D.3.5 for a complete
list of transducers offered with the SonixTOUCH.
1.8.5 UPS
The system is delivered with an optional UPS running on a lithium ion battery. The UPS, located
at the bottom of the system, ensures that no data is lost when the system is temporarily
unplugged and moved around.
Warnings:
NEVER let liquid from any source enter the UPS. Failure to do this may result in accidental
shorts, shocks or electrocutions.
DO NOT attempt to physically access the UPS. This may cause exposure to lethal voltages
within the unit even when it is apparently not operating and the input wiring is disconnected
from the electrical source.
For UPS and battery service issues, contact Ultrasonix Technical Support.
4
CHAPTER 2: SYSTEM SPECIFICATIONS
• UPS
• minimum one (1) hour of system usage, including scanning
• battery time remaining may be configured to display as an icon on the LCD display: 100%, 75%,
50%, 25%
• two (2) stage operator alert when remaining battery time falls below preset parameters (refer to
section 10.5 in the Revision A, SonixTOUCH User Manual for details on battery usage limitations
and recharge alerts)
• barcode reader
• wireless
• USB 802.11 (b/g) wireless stick
• WiFi Protected Access (WPA) and Wired Equivalent Privacy (WEP) compatible
• onscreen Signal Strength Indicator
• SONIX Live (streaming video) compatible
• wireless support for DICOM 3.0 (including Print, Store and Worklist)
5
2.6 ELECTRICAL RATINGS
Table 2-1: Electrical Ratings
100V—120V @ 50/60 Hz
Input
200V—240V @ 50/60 Hz
120 VAC @ 7.0A
Power Rating
240 VAC @ 4.0A
Note: Section 2.6 has details on electrical ratings and fuses. Table 2-3 lists international electrical
voltage ratings. Refer to sections 3.3.3 and 3.3.4 for instructions on configuring voltage and changing
fuses.
6
Belize ................................. 110/220V Iraq ............................................220V Seychelles .................................220V
Bermuda ................................... 110V Ireland........................................220V Singapore ..................................220V
Bolivia ................................ 110/220V Israel..........................................220V South Africa...............................220V
Bosnia ....................................... 220V Italy .....................................110/220V Spain .................................. 110/220V
Botswana .................................. 220V Ivory Coast ................................220V Sri Lanka ...................................220V
Brazil .................................. 110/220V Jamaica .....................................110V St. Lucia ....................................220V
Bulgaria..................................... 220V Japan.........................................110V St. Marten........................... 110/220V
Burma ....................................... 220V Jordan........................................220V St. Vincent .................................220V
Burundi...................................... 220V Kenya ........................................220V Sudan ........................................220V
C. African Republic ................... 220V Korea ..................................110/220V Surinam .....................................110V
Cameroon .......................... 110/220V Kuwait........................................220V Swaziland ..................................220V
Canada ..................................... 110V Laos...........................................220V Sweden .....................................220V
Chad ......................................... 220V Lebanon..............................110/220V Switzerland................................220V
Chile.......................................... 220V Liberia........................................110V Syria ..........................................220V
China......................................... 220V Libya ...................................110/220V Tahiti .........................................110V
Columbia................................... 110V Luxembourg........................110/220V Taiwan.......................................110V
Costa Rica ................................ 110V Macao........................................220V Tanzania....................................220V
Cuba ......................................... 110V Madeira......................................220V Thailand.....................................220V
Cyprus....................................... 220V Majorca...............................110/220V Trinidad and Tobago .......... 110/220V
Czech Republic......................... 220V Malawi .......................................220V Tunisia................................ 110/220V
Denmark ................................... 220V Malaysia ....................................220V Turkey ................................ 110/220V
Dominican Rep. ........................ 110V Malta..........................................220V Turks & Caicos Island ...............110V
Ecuador..................................... 110V Martinique..................................220V U.S. Virgin Islands.....................110V
Egypt......................................... 220V Mexico .......................................110V Uganda......................................220V
El Salvador................................ 110V Nepal .........................................220V United Kingdom.........................220V
Ethiopia ..................................... 220V Netherlands ...............................220V Upper Volta ...............................220V
Fiji ............................................. 220V Netherlands Antilles............110/220V Uruguay.....................................220V
Finland ...................................... 220V New Caledonia ..........................220V USA ...........................................110V
France....................................... 220V New Zealand..............................220V Venezuela .................................110V
French Guiana .......................... 220V Nicaragua ..................................110V Vietnam .............................. 110/220V
Gambia ..................................... 220V Niger ..........................................220V Yemen .......................................220V
Germany ................................... 220V Nigeria .......................................220V Zaire ..........................................220V
Ghana ....................................... 220V Norway ......................................220V Zambia ......................................220V
Gibraltar .................................... 220V Okinawa.....................................110V Zimbabwe..................................220V
Caution: Ensure the correct voltage rating has been selected before turning system ON. Contact an
Ultrasonix Technical Support Representative if the appropriate voltage rating is not listed here (Table
2-3, above).
7
Chapter 2: System Specifications SonixTOUCH Service Manual 00.053.058, Revision A
8
CHAPTER 3: SYSTEM INSTALLATION
Verify the system is to be operated in a room that meets the environmental requirements listed
in Table 3-1 (below).
Caution: Avoid placing the system against walls or structures that may decrease air circulation.
Warning: Operate in an indoor environment only, free from moisture, flammable liquids, gases,
corrosive substances, strong electrical or magnetic fields and equipment that generates
high frequency waves.
Ultrasonix cannot guarantee the proper performance of the system if used in the above-
listed conditions.
9
Table 3-3: Wireless
Note: For more details on the wireless adapter and other peripherals, refer to the
manufacturer's User's Guides included with the system.
Verify the system is to be operated in a room that meets the electrical requirements listed below.
100V—120V @ 50/60 Hz
Measurement (System Only)
200V—240V @ 50/60 Hz
10
3.1.2.1 Instrument Input Power Rating
An instrument input power rating has been established to clarify the maximum power
requirement of the system with all accessories. Depending upon the accessories and options
installed, the system may not draw the full amount of power listed below:
For optimal system performance, use a dedicated, interference-free, isolated, grounded wall
outlet. To ensure grounding reliability, use a hospital-grade power cord and connect it only to an
equivalent hospital-grade socket. The specifications of the hospital-grade power cord as follows:
11
3.1.3 Electrostatic Discharge
During normal operation, the presence of electrostatic discharge (ESD) can cause system
reliability issues. The following are the most common causes for ESD:
• Moving people
• Low humidity
• Improper grounding
• Unshielded cable
• Poor connection
• Moving machines.
ESD is most likely to occur during periods of low humidity. If the relative humidity is below 50%,
static charges can easily accumulate. ESD generally does not occur when the humidity is above
50%. Any time the charge reaches approximately 10,000 volts, it is likely to discharge to
grounded metal parts.
Although ESD will not hurt humans, it can damage certain electronic devices. The high-voltage
pulse can burn out the inputs of many integrated circuit (IC) devices. This damage might not
appear instantly, but it can build up over time, eventually causing the device to fail.
To prevent damage to the system, use ESD minimizing devices where needed. These devices
include: anti-static mats, humidifiers, and spray. Proper discharge is required before handling
any electronic device such as an ESD strap.
This equipment has been tested and found to comply with the EMC limits for the Medical Device
Directive 93/42/EEC (EN 55011 Class 1 and EN 60601-1-2). These limits are designed to
provide reasonable protection against harmful interference in a typical medical installation. The
equipment generates, uses and can radiate radio frequency (RF) energy and if not installed and
used in accordance with these instructions, may cause harmful interference to other devices in
the vicinity. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference with other devices (which can be
determined by turning the equipment off and on) the user is encouraged to try to correct the
interference with one or more of the following measures:
• reorient or relocate the receiving device
• increase separation distance between equipment
• connect the equipment to an outlet on a circuit different to that which the other device(s) is
connected
• consult the manufacturer or field service technician for help.
Warning: The system should not be used adjacent to or stacked with other equipment. If
adjacent or stacked use is necessary, the system should be observed in order to verify
normal operation in the configuration in which it will be used.
12
3.1.5 Wiring Requirements
The electrical feed to the system should be a dedicated/isolated line (no other equipment on the
same line) with a third-wire ground. Ensure a low impedance path for current to return to the
source.
It is the user’s responsibility to provide an Ethernet connection to the system and to install the
correct type of cable in accordance with the building's applicable standards. The commonly
used cable is CAT5 (Category 5, 10 Base-T, unshielded twisted pair).
Caution: System networking options are intended for use inside your organization's firewall.
Organizations that elect to configure/use the networking functionality provided by Ultrasonix
are assuming all liabilities and risks associated with that decision.
13
3.2 PRE-INSTALLATION
Equipment/Tools/Personnel Required:
• two (2) people (recommended for uncrating the system (3.3.3))
• scissors or utility knife
14
3.2.2 Uncrating Instructions
Equipment/Tools Required:
• scissors or utility knife
• two (2) people (recommended).
Note: Before unpacking the system, ensure there is adequate room for removing it from its
packaging. The space should be at least equivalent to the crate's overall dimensions.
1 2 3 4
Caution: Stand out of the way when cutting these straps as they are under tension and
may snap back when severed.
15
3. Lift off the plastic bag covering the system.
Note: Do not cut the bag. As the edges are simply tucked into the box at the base of the
system it can be easily removed.
4. If a printer was ordered with the system, lift it off the foam packing at the back of the
system.
16
5. Remove the paperwork from beneath the rear of the console.
6. Remove the foam packing from the rear of the system, as well as any biopsy kits that were
packed below this foam.
17
7. Gently remove the foam packing from the sides of the system.
8. Remove the transducer boxes packed at the front and sides of the system.
9. Undo the back cardboard flap and remove the foam from the rear of the system.
18
10. Remove the foam ramps from either side of the system.
13. Unlock the system wheels and lift/roll them clear of the depressions in the packing foam.
Caution: Because the wheels sit in depressions, the system will have to be semi-lifted out
of these (both front and back) in order to roll it down the ramp.
One person should grasp the front pull handles while the second person should grab
hold of the front wheelbase – making sure to keep their fingers out of the way of the
wheels. Using a mixture of lifting (to clear the foam depressions in which the wheels
are located) and pulling/pushing, the system can be moved out of the depressions.
19
14. Once the system has been lifted/rolled out of all four depressions, stop and insert the two
(2) wedges in the rear depressions.
1 2
5 3
Note: The above image shows an empty palette and carton base. The rear wheels rest in
depressions 1 and 2.
The bottom portion shows one open depression (3) with a wedge in the middle (4) and
the second depression (5) filled with the wedge provided in the base of the packaging.
15. Push the system down the ramps and off the palette.
20
3.3 INSTALLATION
In addition to the standard, hard-wired network connection, the system supports a factory-
installed, wireless adapter. Refer to Chapter 9 for details on configuring network settings.
Caution: System networking options are intended for use inside your organization's firewall.
Organizations that elect to configure/use the networking functionality provided by Ultrasonix
are assuming all liabilities and risks associated with that decision.
Caution: For details on FCC regulations as they apply to the wireless adapter, please refer to
the manufacturer's User Guide included with the system.
Warnings:
USE OF CONTROLS or adjustments or performance of procedures other than those specified
in the manufacturer's User's Guide (delivered with system) may result in hazardous laser light
exposure.
NEVER attempt to look at the laser beam, even if the scanner appears to be non-functional.
NEVER point the laser beam in anyone's eyes.
USE OF OPTICAL instruments with the laser equipment will increase eye hazard.
UNDER NO CIRCUMSTANCES should users or technicians attempt to open or service the
laser scanner. Attempting to open the barcode reader may cause exposure to hazardous laser
light. Should the barcode reader require maintenance or replacement, only qualified Ultrasonix
Service Technicians may perform service as detailed in this Service Manual.
Note: To keep the barcode reader handy, store it in one of the transducer holders.
21
3.3.3 Voltage Configuration
The diagram below shows the location of the EMI Filter which houses the system's fuses. Refer
to 3.3.11 Changing Fuses for details on how to remove the fuse box and replace the fuse(s).
When changing the voltage settings, the EMI filter must be adjusted to the relevant setting and
the fuses must be flipped to match the selected voltage.
Caution: The system voltage setting is configured in the factory. It should not need to be
changed in the field.
22
Equipment/Tools Required
• fine tipped, narrow shafted, flat head screwdriver (e.g., ⅛" (3mm) jeweler's screwdriver).
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
3. Position the screwdriver at the top (as in previous step), using it to remove the fuse box.
4. Flip the fuse box and reinsert it so the correct voltage is visible.
23
3.3.4 Changing Fuses
Equipment/Tools Required:
• two (2) 3AG Slo-Blo, 7A/250V fuses
• fine tipped, narrow shafted, flat head screwdriver (e.g, ⅛" (3mm) jewelers screwdriver).
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
3. Use the screwdriver to take out the fuse box. Position the screwdriver at the top, as in
previous step.
Caution: Make sure the fuse type is: 3AG Slo-Blo, 7A/250V.
24
3.3.5 Mechanical Inspection
Note: Ensure that the caster brakes are in the OFF position before doing this test.
Move the system around to check that the casters rotate properly.
Note: The system will be more difficult to move around on carpeting due to increased friction
on the casters.
Put the caster locks on and ensure that system cannot move when the brakes are set.
When the system arrives, the UPS battery will be turned off and may be completely drained of
power. During installation, the technician will ensure that the system – and therefore the UPS –
is left plugged in, allowing it to completely charge the battery. This will take approximately 5
hours.
Emergency access to the UPS breakers is provided through two (2) holes near the base of the
side panel (opposite to where the transducer connectors are located).
Warnings:
NEVER let liquid from any source enter the UPS. Failure to do this may result in accidental
shorts, shocks or electrocutions.
DO NOT attempt to physically access the UPS. This may cause exposure to lethal voltages
within the unit even when it is apparently not operating and the input wiring is disconnected
from the electrical source.
For UPS and battery service issues, contact Ultrasonix Technical Support.
25
To Turn a Breaker ON/OFF Without Removing the Side Shroud:
1. Using the openings provided to access the UPS breakers, press the bottom of the breaker
to turn it off.
Note: When turned off, there is a visible white marking at the top of the breaker.
Note: Although they are marked "EMERGENCY SHUTDOWN ONLY", these openings are
also intended to give breaker access to qualified Ultrasonix Service personnel.
26
3. Turn 2: AC Input Breaker to the OFF position.
4. Turn 2: AC Input Breaker to the ON position.
5. Connect the power cord to a wall outlet.
6. Press and hold the console POWER button for one (1) second to turn on the system.
Note: At this point, depending on the length of time the system remains plugged in and
powered on, the fan may automatically shut down. If this occurs, it does not pose a
problem.
27
3.3.8 System Initialization
To Initialize the System:
1. Inspect the system for scratches or damage. Note any damage to the system and report it
to Ultrasonix.
2. Connect at least one transducer to the system.
3. Plug in the power cord.
4. Press and hold the console POWER button for one (1) second.
5. Inform the facility's representative that the system is installed and ready for any safety
testing they would normally conduct.
Note: To ensure the battery is completely charged at the time of installation, the system
will need to be plugged in (and left uninterrupted) for at least 5 hours.
6. Once it is running, the LCD display will show a black background image field with settings
information or the patient ID menu.
28
3.3.9 Peripherals
Unpack and inspect all peripherals included with the system. Itemize any problems, record the
model and serial numbers and report the damage to Ultrasonix.
29
Chapter 3: System Installation SonixTOUCH Service Manual 00.053.058, Revision A
30
CHAPTER 4: PERFORMANCE TESTING
This section describes the various tests performed on the system immediately following installation, updating and
repair. The purpose of performance testing is to verify the correct operation of both hardware and software as
well as mechanical items. During these tests, the system should be running in normal operating mode.
SELECT
UPDATE
QSONIX
FREEZE
Note: Between each test, return the system to B-Mode (tap the touch screen the B button, ensuring that
it changes to a solid green color).
31
Table 4-1: Console Operation
The system supports many different types of removable hardware other than what comes with the system
as a default package. The following comprises a list of the supported removable hardware:
• medical grade USB printer
• medical grade Footswitch
• barcode reader
• extra (DVI) LCD display
• USB media (memory stick, external hard drive, etc.).
32
4.4 UPS TEST
To Test the UPS:
1. Ensure that the UPS has been configured.
2. Ensure the system is plugged in and powered on.
3. Unplug the system's power cord.
4. Ensure the system is still running (i.e., the system is running on battery power).
5. Plug the system back in.
6. Power down the system.
Note: To ensure the battery is completely charged at the time of installation, the system
will need to be plugged in (and left uninterrupted) for at least 5 hours.
Note: If static is not audible, use the trackball to move the gate away from the top of the
LCD display.
33
4.6 LICENSES
Check to ensure the system is configured with at least some Active licenses. If no licenses are Active,
the license.key file will have to be reloaded.
3. If none of the licenses are Active, reload license.key following the instructions in section
10.2 Re-Import License.Key from a Local Drive.
34
CHAPTER 5: SOFTWARE
The system comes equipped with many modes of operations. Refer to the SonixTOUCH User Manual for
complete details.
5. Click Update.
6. The system will automatically download the version specified and auto-install it.
7. When the installation is complete, the software will automatically reboot and apply the
changes.
35
5.3 SOFTWARE UPDATE VIA A DOWNLOADED FILE
If your system does not connect directly to the Internet, but you have a computer with access to an
Internet connection, the update can be downloaded from the Ultrasonix website and copied to the root of
a USB device (memory stick, external hard drive, etc.).
Note: Consult with an Ultrasonix Technical Support Representative to obtain the web address from which
to download the update.
Before performing a system recovery, consult an Ultrasonix Technical Support Representative as this
should only be done as a last resort. Technical Support will provide you with the appropriate
documentation to carry out a system recovery.
Caution: System Recovery can erase all Patient Data on the hard drive!
36
CHAPTER 6: CONNECT PERIPHERALS
Note: If these USB ports are already in use, rearrange the system's external USB
connections, making use of the two (2) additional USB ports located on the console.
4. The USB printer will automatically communicate with the system and configure itself.
5. Configure Custom Keys (6.3) and Image Sheet Printing (6.4) as required.
37
6.2 NETWORK PRINTER SETUP: HP DESKJET 5440
Note: This section is meant to be used only as a guide as not all networks are identical. These
instructions can also be used as a reference for installing other SONIX network printers.
Note: Before proceeding, ensure that the network has a shared printer. Contact your System
Administrator if you are not sure.
38
4. Click Next.
6. Click Next.
7. Select the appropriate shared (network) printer and click Next.
39
8. Click Yes to continue.
9. Select Yes.
40
6.3 CONFIGURING CUSTOM KEYS
41
6.3.2 Trigger Configuration
To Configure the Print Key Function for Trigger:
1. Tap the touch screen Menu button.
2. Select Administrator > Custom Keys.
3. Select Custom Key 2.
Note: If Trigger is not accessible (i.e., grayed out), deselect Record CINE, then select
Trigger.
5. To print a test image on the thermal printer, press the console 2 button.
42
6.4 IMAGE SHEET PRINTING
To Configure Image Sheet Printing:
1. Tap the touch screen Menu button.
2. Select Administrator > Peripherals.
3. On the Paper Printer tab under Image Sheet Printing, configure the number of images to
print on a single page (i.e., set number of Columns by number of Rows to obtain the total
number if images per sheet or page).
Note: The default is set to print as two (2) columns by three (3) rows (for a total of six (6)
images per sheet). Before the printer will print, it will wait for six (6) images. Pressing
the PRINT button six (6) times will force it to begin printing.
To print one image per sheet, set Columns to 1 and Rows to 1. This will result in a
single, large image.
43
Chapter 6: Connect Peripherals SonixTOUCH Service Manual 00.053.058, Revision A
44
CHAPTER 7: FIELD SERVICING
This section describes how to handle all field serviceable components, including the ultrasound modulo, LCD
display, console, speakers, UPS, battery and transducers.
Note: When creating a backup prior to servicing or replacing the modulo, Ultrasonix
recommends selecting all options for Export.
• Imaging Presets
• Preset Assignments
• Settings
• Measurement Order
• Show/Hide Measurement Settings
• System Logs
Note: System Logs cannot be imported.
• Licenses.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.).
45
To Export User Data:
1. Ensure the system is plugged in and powered on.
2. Plug the USB device into one of the system's USB ports.
3. Tap the touch screen Menu button.
4. Select Administrator > System > Export….
5. Check the items to be exported.
Note: When creating a backup prior to servicing or replacing the modulo, Ultrasonix
recommends selecting all options for Export.
Use Select All to check all items at one time and Clear All to clear all checkboxes.
46
7.1.2 Importing User Data (As Required)
Once the ultrasound modulo has been installed, if required, import the previously-saved User
Data from the removable disk to this system.
Note: If the system boots properly with all User Data intact, then it will not be necessary to
import this data.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.) containing previously exported data.
47
6. Click OK to continue with the Import.
7. A completion dialog will be presented when the export process has finished (this will take
approximately 15-45 seconds).
48
7.1.3 Exporting Patient/Exam Data (As Required)
Exam Import/Export enables data to be copied to and from the system from within the system
software, allowing the creation of Patient/Exam data backups.
Note: When creating a backup prior to servicing the ultrasound modulo, be sure to select all
Patient/Exam data currently stored on the system.
It should not be necessary to Export (7.1.2) and Backup (7.1.3) Patient data. One option
should be sufficient.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.).
Note: Local Patient Data is the only Source for exporting data.
Note: The Delete On Export Options will not be available for selection until a valid
Destination location is selected.
To create a backup without removing the data from the system, leave both Delete On
Export Options unchecked.
49
6. Click the Export button to begin the backup.
7. When the Export is complete, the following message will be presented.
Note: If Delete On Export Options were selected, the data will be deleted before the
Export process is complete message is presented.
50
7.1.4 Importing Patient/Exam Data (As Required)
Exam Import/Export enables data to be copied to and from the system, allowing the
reinstallation of Patient/Exam data backups.
Note: When reinstalling a backup after servicing the ultrasound modulo, be sure to select all
Patient/Exam data for import to the system.
If the system boots properly with all Patient/Exam data intact, this procedure will not be
required.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.) containing previously exported data.
Note: The following actions will auto-complete once the data Source is changed from
Local Patient Data:
• Destination drop-down menu will change to Local Patient Data
• Export button will change to Import.
4. From the list presented on the left hand side of the Exam Import/Export page, select all
data for import.
5. Click the Import button to begin the procedure.
6. When the Import is complete, the following message will be presented.
Note: If the data selected for Import is already available on the system, it will not be
imported, i.e., it will not overwrite the existing data.
51
7.1.5 Backing up/Exporting Patient Data via the Service Mode Option
This function allows Service Technicians to backup (and restore) patient data. It does not,
however, backup any of the User Data settings.
Note: It should not be necessary to Export (7.1.2) and Backup (7.1.3) Patient data. One
option should be sufficient.
Patient data will be copied to an auto-created directory at the root of the USB device called
PatientInfo. If this directory – and therefore patient data – already exists, the system will warn
the user, allowing them to exit the backup procedure without overwriting existing data. Choosing
to overwrite the data should be done with the utmost caution.
For details on restoring data via this option, refer to 7.1.16.
Cautions:
The Backup function will overwrite any patient data that already exists on the USB device.
Due to privacy regulations and laws, Service Technicians are forbidden from removing patient
data from any client site. Refer to 1.3 Privacy Disclaimer and 7.5.6 Removing the Hard Drive
for more details.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.) with at least 5 Gb of available space.
Note: USB storage space required to backup patient data depends on the number of
patients/images on the system. Hard drive capacity is 160 Gb in total.
4. Select OK.
52
5. From the Advanced Tools and Options drop-down menu, select Patient Data
Backup/Restore.
6. Click Go.
7. Click Backup.
8. If the USB device already contains patient data, the following message will be displayed.
Select OK to continue or Cancel to exit without creating a backup.
9. Once the Backup procedure is complete, the following message will be presented. Click OK
to continue.
53
7.1.6 Restoring/Importing Patient Data via the Service Mode Option
In order to restore patient data using the Service Mode option, it must first have been exported
using this option. Refer to 7.1.5 for backup details.
During the restoration process, the system will warn – in a multi-step process – about
overwriting any patient data that already exists on the system hard drive.
Cautions:
The Restore function will delete any patient data that exists on the system.
Due to privacy regulations and laws, Service Technicians are forbidden from removing patient
data from any client site. Refer to 1.3 Privacy Disclaimer and 7.5.6 Removing the Hard Drive
for more details.
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.) containing previously backup Patient
data.
Note: USB storage space required to backup patient data depends on the number of
patients/images on the system. Hard drive capacity is 160 Gb in total.
4. Type in the Service Mode Password using the touch screen keyboard.
5. Click OK.
54
6. From the Advanced Tools and Options drop-down menu, select Patient Data
Backup/Restore.
7. Click Go.
8. When the following warning message appears, click Yes to continue or No exit with
restoring patient data.
9. When a PatientInfo folder already exists on the system, the following warning will be
presented. Click Yes to continue or No exit with restoring patient data.
10. When patient data already exists on the system, a final warning will be presented. Click Yes
to continue or No exit with restoring patient data.
11. Once the Restore procedure is complete, the following message will be presented. Click
OK to continue.
55
7.1.7 Backing-up License.Key and Dongle.Txt (As Required)
Equipment/Tools Required:
• USB media (memory stick, external hard drive, etc.)
• USB keyboard.
Note: A PS/2 keyboard can be plugged into connection point 2 (purple) on the System Case
Connectivity Panel. Refer to the figures and table in section 7.4.4 for more details on the
location of this connection point.
56
9. Press the Windows START key on the USB keyboard and select Run.
Note: Be sure to include the space between "cd" and "\" and between the words
"program" and "files" when typing in the string.
14. Highlight only the serial number in the Registered Key field.
Note: To highlight the required text, use the trackball to place the cursor over the first
character. Press and hold the console SELECT button while using the trackball to drag
the cursor along. Once all required text has been selected, release the console
SELECT button.
15. Press the console UPDATE button (this will copy the highlighted area to the clipboard).
16. Type exit and press ENTER to exit the Command Prompt window.
Note: Windows Explorer should still be open.
17. In the Folders list on the left, expand My Computer (click the plus (+) sign) and choose
Removable Disk (F:).
57
18. Place the cursor on the right side of the window, click the console UPDATE button and
select New > Text Document.
19. The file name will be in gray. To rename, start typing dongle.txt and press ENTER.
20. Use the trackball and console SELECT button to highlight then double click on dongle.txt
to open it.
21. Press the console UPDATE button within the area of the white box to bring up the menu.
22. Select Paste.
23. From the menu, select File > Save.
24. Close the Notepad window by clicking on the "X" in the top right corner.
25. Close Windows Explorer by clicking on the "X" in the top right corner.
26. Press the console POWER button once to shut down the system.
In general, it will not be necessary to reinstall license keys as the ultrasound modulo will have
the license keys pre-installed. However, if the customer purchased optional license keys, re-
issuing the additional licenses may be required.
Refer to Chapter 10: License.key Importation for details on re-importing license.key.
58
7.2 ACCESSING THE MODULO
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Note: The slots in the top edge of the front shroud will slip into place once it has been
properly positioned.
4. Fasten the two (2) thumbscrews under the front wheelbase shroud.
59
7.3 TURNING THE UPS BREAKERS ON AND OFF
To determine whether the breakers are ON or OFF without removing the side shroud, check to
see if there is a visible white marking at the top of the breaker. If there is, the breaker is OFF.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Unless a breaker has been tripped, it is important to turn OFF the breakers in the
order specified.
A tripped breaker will be in a central position, rather than ON or OFF. Determine which
breaker has been tripped and turn if off first, then turn off the remaining breaker.
60
7.3.3 Turning ON the UPS Breakers
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
61
7.4 REPLACING THE ULTRASOUND MODULO
Modulo Servicing has been divided into two (2) separate sections, the first (7.4 Replacing the
Ultrasound Modulo) deals with the modulo as a discreet entity.
The second (7.5), enables qualified service personnel to deal with issues/parts within the modulo itself.
Caution: When working with the modulo without removing it from the system, do not pull it past
the front edge of the wheelbase frame.
Additionally, ensure that excessive stress is not being placed on the cables connected to
the System Case Connectivity Panel. If this occurs, the cables will have to be disconnected
before continuing.
Equipment/Tools Required:
• 7mm socket wrench.
62
7.4.2 Removing the Ultrasound Modulo
Although not all service tasks necessitate the removal of the ultrasound modulo, there are times
when removal is required.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Cautions:
Before removing the modulo, ensure that user, patient and licensing data have been backed up
(7.1.1 to 7.1.4).
If the modulo is to be removed from the customer site, ensure the hard drive is dealt with
properly in order to preserve patient data privacy (7.5.7).
Equipment/Tools Required:
• 10mm wrench
• scissors or utility knife.
63
7.4.3 Installing the Ultrasound Modulo
Equipment/Tools Required:
• cable ties
• 7mm wrench
• 10mm wrench.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
64
7.4.4 Connectivity
Once the modulo has been replaced, all cables and wiring must be properly reconnected. Use
the images and descriptions in the following sections to ensure this is accomplished correctly.
The System Case Connectivity Panel is accessible only after removing the side panel. Check to
ensure that all cables are securely plugged into their respective slots.
12 9
15 17
11 26
13 25
18
16 20
1
27
19
10
14
2 5 6 7 21 8
3
65
Line-in (blue): may be used to connect an Ultrasonix-approved audio input device.
8 Sound Connections System Speaker connection (green).
System Microphone connection: Disabled.
9 Video VGA Output Not in use.
10 RS232 Serial Port Used by the UPS.
Used by the Speakers (1), ECG (2) and LED-
lit Ultrasonix logo (3).
Power Connector
11
(with 3-Way Adapter)
Digital Video
14 Used by the system's LCD display.
DVI Video Output
15 RS232 Serial Port Used by the operator console.
16 VGA Connector Used by the operator console for video display.
Console Power
17 Used by the operator console.
Connector
Connected to console 1 button, may be used to trigger a freeze or print
function by connecting directly to an Ultrasonix-approved switching device,
such as a Footswitch.
Input (1) BNC During configuration, enable Footswitch 1 for this connector.
18
(Console 1 Button)
Note: If connection point 13 is active (factory-installed option only), then 1
(BNC) will be configured for Output rather than Input and a Footswitch
cannot be installed.
Output (1) BNC Connected to console 2 button, may be connected directly to an Ultrasonix-
19
(Console 2 Button) approved triggered device.
For use by the Ethernet (LAN) connection on the Back Connectivity Panel.
20 Ethernet
This port supports 10/100Mb.
Additional Audio
21 Not in use. (May or may not be present.)
Connections
22 IEEE 1394 Port Not in use. (May or may not be present.)
23 S-Video Connector Not in use. (May or may not be present.)
24 Video VGA Output Not in use. (May or may not be present.)
66
25 Output (2) BNC Not in use.
26 Input (2) BNC Not in use.
XTA Vdriver
27 Used by the ECG.
Serial Connector
The Back Connectivity Panel can be accessed from the rear of the system. The connectors are
routed internally to the system case connectivity panel which enables easy configuration.
67
7.4.4.3 Console Connectivity
The system provides two (2) USB ports at the side of the operator console. These USB ports
can be used to connect Ultrasonix-approved USB devices (such as a USB thumb drive for
image file transfer).
68
7.4.5 Testing the Modulo and UPS
After the modulo or UPS have been removed and reinstalled – for whatever purpose – test the
UPS and modulo to ensure all cables have been properly connected
Status LED
Note: The LCD Readout will display the word STANDBY and the fan will turn on for about
a minute.
Note: The LCD Readout will display the word RETRAN, then LINE or BUCK or BOOST.
The Status LED will also be turned on.
69
7.5 ULTRASOUND MODULO SERVICING – INTERNAL COMPONENTS
Modulo Servicing has been divided into two (2) separate sections, the first dealt with the modulo as a
discreet entity.
The second, enables qualified service personnel to deal with issues/parts within the modulo itself.
Caution: Before doing any work with the modulo, be sure to complete sections 7.1.1 to 7.1.4 in order to
the protect the integrity of each client's data.
Equipment/Tools Required:
• #2 Phillips screwdriver.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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7.5.2 Opening the Front Block (With or Without Removing the Modulo)
To open the Front Block without removing the modulo, first follow the instructions in 7.5.1
Accessing the Front Block (Without Removing the Modulo).
To open the Front Block after removing the modulo, first follow the instructions in 7.4.2
Removing the Modulo.
Equipment/Tools Required:
• #2 Phillips screwdriver.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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7.5.3 Removing the Front Block
In order to remove the Front Block, the modulo itself must first be removed from the system and
then opened.
Equipment/Tools Required:
• #2 Phillips screwdriver.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
Note: To avoid confusion during reinstallation label the cables as each one is detached.
2. To remove the door, undo the two (2) hinges (two (2) screws per hinge.
Note: The arrows (above) mark the two (2) screws on the top hinge.
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7.5.4 Reinstalling the Front Block
Equipment/Tools Required:
• #2 Phillips screwdriver
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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Note: The ribbon cables coming from the PCI card are connected in reverse. The top plug
of the PCI card (1) is connected to the bottom plug on the ultrasound modulo (2).
Consequently, the bottom of the PCI card is connected to the top plug on the
ultrasound modulo.
5. Close the Front Block, carefully tucking in all cables so they cannot interfere with any
internal fans. This will also ensure that no undue stress is placed upon the cables the next
time the Front Block is opened.
6. Secure the door with the two (2) service access screws.
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7.5.5 Closing the Front Block (With or Without Removing the Modulo)
Equipment/Tools Required:
• #2 Phillips screwdriver.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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7.5.6 Replacing the ECG Module
Equipment/Tools Required:
• #2 Phillips screwdriver
Caution: Always wear a grounding strap when working with the ECG module.
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7.5.7 Removing the Hard Drive
To protect patient data, Ultrasonix strongly recommends regular patient/image file back-up and
purging of older patient files stored on the system. Refer to section 7.1 for details on backing up
User Settings and patient data.
Hard drive removal is necessary whenever the modulo or system must be removed from a
customer site.
IMPORTANT: The contents of the system hard drive may include Personal Health Information
that must be protected as per Federal privacy and Health Insurance Portability &
Accountability Act (HIPAA) regulations. In order to ensure regulatory compliance, Ultrasonix
will not remove the system hard drive – and the patient data it contains – from the customer
site.
In the event the hard drive must be removed from the system, it will be returned to the
customer. Final disposition of the hard drive and its data will remain the customer's
responsibility.
Hard drive removal is recommended whenever the modulo or system must be removed from a
customer site.
IMPORTANT: Refer to local regulations and laws to determine whether or not compliance with
patient privacy conventions will necessitate hard drive removal.
In the event the hard drive must be removed from the system, it will be returned to the
customer. Final disposition of the hard drive and its data will remain the customer's
responsibility.
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Equipment/Tools Required:
• #2 Phillips screwdriver
• scissors or utility knife
• anti-static bag (included with replacement modulo)
• 7mm socket wrench.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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7.5.9 Replacing/Reseating Cards
If any of the following cards are loose, they will need to be reseated.
• PCI card
• video card
• serial card.
Caution: Reseating a card should only be done when directed by an Ultrasonix Technical
Support representative or if explicitly required by a particular section in this Service Manual.
Figure 7-5: Card Locations Inside the Modulo (To Match Figure 7-2)
Note: Card locations may differ based on the specific System Case Connectivity Panel in use.
Refer to section 3.3.10 for details on the relevant System Case Connectivity Panel.
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Figure 7-6: Card Locations/System Case Connectivity Panel (To Match Figure 7-1)
Equipment/Tools Required:
• #1 Phillips screwdriver
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Always wear a grounding strap when opening and working inside the modulo.
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7.6 UPS SERVICING
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
As very little UPS servicing can be accomplished in the field, if it is determined that the UPS is not
functioning correctly, it will have to be removed and returned to Ultrasonix.
Warnings:
NEVER let liquid from any source enter the UPS. Failure to do this may result in accidental shorts,
shocks or electrocutions.
DO NOT attempt to physically access the UPS. This may cause exposure to lethal voltages within the
unit even when it is apparently not operating and the input wiring is disconnected from the electrical
source.
For UPS and battery service issues, contact Ultrasonix Technical Support.
Package the defective UPS in the box in which the replacement UPS was received, carefully
reusing all packing and insulating materials. Include all parts removed in this procedure.
Refer to 7.13 Returning Parts for Service/Repair/Replacement for details on returning the
UPS.
Warning: Pay particular attention to the instructions regarding the air shipment of the lithium
ion battery.
Failure to comply with all shipping regulations may result in the shipper being in breach of
applicable laws and becoming subject to legal penalties.
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7.6.2 Removing the UPS
Equipment/Tools Required:
• cable ties
• ⅛" (3mm) tip, miniature slotted blade screwdriver
• 3mm Allen key.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
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7.6.3 Reinstalling the UPS
Equipment/Tools Required:
• 3mm Allen key.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
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7.6.4 Removing the UPS Battery
Equipment/Tools Required:
• 13mm socket wrench.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Warning: This is a lithium ion battery and must be disposed of in accordance with all local
regulations and laws.
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
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7.7 LCD DISPLAY SERVICING
Note: This is a rear view of the LCD display with the back cover removed.
Equipment/Tools Required:
• large, flat head screwdriver.
85
7.7.2 Installing the LCD Display (with Integrated Speakers)
Equipment/Tools Required:
• large, flat head screwdriver.
86
To Reset the LCD Display:
1. Tap the touch screen Menu button.
2. Select Administrator > Peripherals> LCD Display.
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7.7.3 Replacing the LCD Display
Note: The LCD display is equipped with integrated speakers. Refer to 7.9 Speaker Servicing
for details.
Equipment/Tools Required:
• #1 Phillips screwdriver
• #2 Phillips screwdriver.
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7.7.4 Replacing the LCD Display Cables
Equipment/Tools Required:
• #1 Phillips screwdriver
• #2 Phillips screwdriver
• 10mm socket wrench.
89
7.7.5 Replacing the LCD Display Cover
Equipment/Tools Required:
• large, flat head screwdriver
• #1 Phillips screwdriver
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7.7.6 Replacing the LCD Display Arm
Equipment/Tools required:
• scissors or utility knife
• 2.5mm Allen key
• 4mm Allen key
• cable ties.
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7.8 CONSOLE SERVICING
Equipment/Tools Required:
• #2 Phillips screwdriver
• 10mm wrench
• 2.5mm Allen key.
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7.8.2 Installing the Console
Equipment/Tools Required:
• #2 Phillips screwdriver
• 10mm wrench
• 2.5mm Allen key
• non-permanent glue.
Note: While all replacement parts are factory-tested, retesting at the time of installation is
necessary to ensure no damage was sustained during shipping.
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7.9 SPEAKER SERVICING
Because the speaker cables are integrated with the LCD display cables, and the speaker cover
is integrated into the LCD display cover, in the event they need to be replaced, follow the
instructions in following sections:
• speaker cables: 7.7.4 Replacing the LCD Display Cables
• speaker cover: 7.7.5 Replacing LCD Display Cover.
Equipment/Tools Required:
• #1 Phillips screwdriver
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7.10 BARCODE READER SERVICING
The barcode reader is configured to SonixTOUCH requirements prior to shipping with the system. If it
becomes necessary to reconfigure it in the field, Ultrasonix Technical Support will provide a copy of the
appropriate documentation.
Additionally, the manufacturer's User's Guide is included with the system's paperwork. Refer to Chapter
13: Troubleshooting Issues in the event that there is a problem with the barcode reader
Warnings:
USE OF CONTROLS or adjustments or performance of procedures other than those specified in the
manufacturer's User's Guide (delivered with system) may result in hazardous laser light exposure.
NEVER attempt to look at the laser beam, even if the scanner appears to be non-functional.
NEVER point the laser beam in anyone's eyes.
USE OF OPTICAL instruments with the laser equipment will increase eye hazard.
UNDER NO CIRCUMSTANCES should users or technicians attempt to open or service the laser
scanner. Attempting to open the barcode reader may cause exposure to hazardous laser light. Should
the barcode reader require maintenance or replacement, only qualified Ultrasonix Service Technicians
may perform service as detailed in this Service Manual.
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7.11 TRANSDUCER TESTING
Ultrasound transducers are highly sensitive medical equipment requiring proper care and
cleaning.
There are two possible sources when a client is experiencing image problems:
• transducer
• ultrasound modulo’s transducer MUX board.
After performing the following tests, report any failures to Ultrasonix Technical Support.
Equipment/Tools Required:
• coin (with no rough edges).
To Test a Transducer:
1. Connect the transducer to the system.
2. Press the console PROBE button and select the relevant transducer.
3. Gently slide the edge of any coin along the transducer face to test for a line(s) or shadow(s)
in the image on the LCD display.
4. If there is a problem, unlock the transducer and move it to a different transducer port.
5. Repeat step 2 and check to see if the line/shadow(s) reappears in approximately the same
place in the image on the LCD display. If it does not disappear, then the transducer is the
problem and it needs to be serviced.
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7.11.2 Testing the Transducer Board
To Test the Transducer Board:
1. Unlock and remove the transducer from its current transducer port.
2. Re-attach and lock the transducer into a different transducer port.
3. Test the transducer by taking a fresh image. If the line/shadow(s) in the image disappears,
then the transducer board is the problem and the ultrasound modulo rather than the
transducer needs to be serviced.
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7.12 MISCELLANEOUS PARTS
The transducer holders are connected with a simple thumbscrew that is hand-tightened. No
tools are required to remove them.
Note: For best results, Ultrasonix recommends removing the transducer holders before
cleaning (12.2.6). This will allow the operator to clean all the various curves and folds in a
more effective manner.
Thumbscrew connection
3. The transducer holder is held in place by two tapered mounting flanges. Pushing the
transducer holder toward the back of the console will loosen it from these flanges, allowing
it to be pulled down and removed.
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7.13 RETURNING PARTS FOR SERVICE/REPAIR/REPLACEMENT
Once any part is determined to be defective, the Return Merchandise Authorization (RMA) process must
be initiated.
Note: For specific details on the transducers and the UPS battery, refer to sections 7.11 and 7.6.
• labeling instructions
• appropriate shipping method, instructions and destination.
7.13.1 Transducers
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7.13.2 UPS Battery
The UPS contains a lithium ion battery. When shipping by ground, this is an unregulated
product.
Warnings:
The UPS breakers MUST be turned OFF (7.x.x) when shipping by air or ground. This
applies to both the shipment of a complete system and the shipment of a UPS with battery
installed.
When shipping by air, the lithium ion battery is classified as Dangerous Goods and must be
shipped in accordance with the regulations listed below in Table 7-3.
It is the responsibility of the shipper to ensure that all packaging, labeling and
paperwork complies with all relevant, country-specific regulatory requirements.
Failure to comply with all shipping regulations may result in the shipper being in breach of
applicable laws and becoming subject to legal penalties.
1
This can be either of the following:
• complete Ultrasound system with UPS and battery installed
• complete UPS (no Ultrasound System) with battery installed.
Note: In most instances, the simplest way to deal with shipping a UPS will be to remove the
lithium ion battery and ship the UPS without it. When this option is chosen, remember to
dispose of the battery in accordance with all local regulations and laws.
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CHAPTER 8: DICOM CONFIGURATION
The system uses the Digital Imaging and Communications in Medicine (DICOM) standard to share medical
information with other digital imaging systems. The SONIX system, by means of the DICOM protocol,
communicates with Storage, Print and Modality Worklist Service Class Providers. DICOM setup/configuration
is an Administrator Settings option.
Refer to Chapter 9: Network Connection to configure the system for network connectivity.
Note: When using a hard-wired network connection, ensure the network is connected via a CAT5 cable at the
back of the system. (Check with the local IT Department to ensure that the jack from the wall is live.)
When using a wireless network connection, ensure the wireless network is configured properly and that the
system has a live wireless connection.
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8.1 DICOM STORAGE CONFIGURATION
The DICOM Storage Settings dialog offers basic and advanced settings for configuring the SONIX
system for DICOM image storage.
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The DICOM Storage AE Configuration dialog enables configuration of AE properties.
Remote Host Properties – Service Class Provider (SCP) – DICOM Storage Server
Application Entity Title AE Title of the Storage SCP.
Port Listening Port of the Storage SCP.
IP Address Unique identifier of Storage SCP.
Select to send verification request to DICOM Storage device (ping to verify
Connection Test
connection).
Use to insert text symbol(s) not available on the console keyboard (e.g., punctuation
Insert (Symbol)
marks, symbols and letters from other languages).
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The DICOM Storage Settings dialog specifies how images are stored.
Select to swap the color components of the image pixel data – the blue colors
Convert BGR to RGB
are swapped with the red colors.
Lossy Compression
Select the quality (1% – 100%) of image compression.
Quality
Select the location (local or remote) where the images will be stored.
Select the location of the script that will be run immediately before images are
Script Location
stored (e.g. a script to run filters on images before storing them).
Select to enable the display of DICOM Storage error messages (e.g., Failed
Show Error Balloons
to connect to DICOM).
Use to insert text symbol(s) not available on the console keyboard (e.g.,
Insert (Symbol)
punctuation marks, symbols and letters from other languages).
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The DICOM Storage Brightness/Contrast dialog changes the Brightness and Contrast settings. These
settings are applied to the images that are sent to the SCP, not the images stored locally.
The effects of these settings can be seen in the Before and After images.
Reset Note: To adjust the Brightness/Contrast settings, position the trackball arrow over the
Brightness or Contrast slider. Press and hold the SELECT button while moving the
trackball left or right to the desired position.
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The DICOM Storage Commitment dialog enables configuration of the Storage Commitment AE.
Check Turn on Storage Commitment to enable the Storage Commitment feature.
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8.2 DICOM PRINT CONFIGURATION
DICOM Print Settings offer basic and advanced settings for configuring the SONIX system for DICOM
Print.
107
The DICOM Print AE Configuration dialog enables configuration of AE properties.
108
The DICOM Print Settings dialog enables configuration of general print properties.
Print in Color Select to print images in color. Deselect to print grayscale (default).
Select the type of medium on which the images will be printed: Paper, Clear,
Medium Type
Film or Blue Film.
Print Priority Select the print job priority: High, Medium or Low.
Film Destination Select the location to which the print job will be sent: Processor or Magazine.
Use to insert text symbol(s) not available on the console keyboard (e.g.,
Insert (Symbol)
punctuation marks, symbols and letters from other languages).
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The Advanced Print Settings dialog enables configuration of advanced printing options.
Smoothing Note: This option is printer-specific and only available if Cubic Magnification is
selected in the previous field.
Use to insert text symbol(s) not available on the console keyboard (e.g.,
Insert (Symbol)
punctuation marks, symbols and letters from other languages).
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The DICOM Print Brightness/Contrast dialog changes the Brightness and Contrast settings. These
settings are applied to the images that are sent to the SCP, not to the images stored locally.
The effect of these settings can be seen in the Before and After images.
Reset Note: To adjust the Brightness/Contrast settings, position the trackball arrow over the
Brightness or Contrast slider. Press and hold the SELECT button while moving the
trackball left or right to the desired position.
111
8.3 DICOM WORKLIST CONFIGURATION
DICOM Worklist Settings offer advanced settings for configuring the DICOM Worklist SCU.
112
The DICOM Worklist AE Configuration dialog enables configuration of AE properties.
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Chapter 8: DICOM Configuration SonixTOUCH Service Manual 00.053.058, Revision A
114
CHAPTER 9: NETWORK CONNECTION
The system can be configured to connect to the local network. The network connection can be made either
through a hard-wired LAN or Dialup connection.
Note: A dialup connection requires a third party, USB modem. Contact your dealer or Ultrasonix Technical
Support to learn more about this option.
The Remote Support button is used to connect with an online Ultrasonix technician. Ultrasonix Technical
Support will help configure this option should it ever be required.
Caution: System networking options are intended for use inside your organization's firewall. Organizations that
elect to configure/use the networking functionality provided by Ultrasonix are assuming all liabilities and risks
associated with that decision.
Note: Before attempting to configure the Network connection, ask the IT department for the correct
Transmission Control Internet Protocol/Internet Protocol (TCP/IP) settings for the system.
Note: A network connection is required to use any of the following: DICOM, Online Support, Remote
Support and SONIX Live.
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9.1.1 Ethernet (LAN) Network Configuration
Figure 9-2: Network Configuration (Hard-Wired)
Note: Do not select the Chat Support Enabled checkbox unless there is an Internet
connection available.
Note: It may be necessary to restart in order for the changes to take affect.
116
9.1.1.1 Ethernet (LAN) Communication Test
Note: It may be necessary to restart in order for these changes to take affect.
117
9.1.2 Dialup Network Configuration (If Available)
Note: A dialup connection requires a third party, USB modem. Contact your dealer or
Ultrasonix Technical Support to learn more about this option.
Note: Do not select the Chat Support Enabled checkbox unless there is an Internet
connection available.
6. Complete the Account Information and Options sections: Phone Number, Username,
Password and Timeout.
7. Select OK and press the console MENU button to exit the menu system.
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9.1.2.1 Dialup Communication Test
Note: While the system is dialing out, the current dialing status to your ISP will be
displayed.
119
9.1.3 Wireless Configuration
Figure 9-4: Network Configuration Page (Wireless)
Security Indicator
120
Notes:
Wireless Network Connection options are controlled by MS Windows, not Ultrasonix.
Once a secured, wireless network is in place, it will be necessary to obtain the institution's
Network Key (from the IT department) in order to log in.
Notes:
When more than one wireless network is available, consult the IT department to determine
which one is relevant for SonixTOUCH operations.
Do not select the Chat Support Enabled checkbox unless there is an Internet connection
available.
Note: Do not select the Chat Support Enabled checkbox unless there is an Internet
connection available.
Note: It may be necessary to restart in order for these changes to take affect.
121
9.2 REMOTE SUPPORT
Remote Support allows Ultrasonix Technical Support to view and control the SONIX for diagnostic
purposes.
In order to use Remote Support, a PIN (Personal Identification Number) must be obtained from
Ultrasonix Technical Support.
Note: The PIN is valid for 20 minutes only, so be sure to use it right away.
Note: If Remote Support does not appear to be available, contact your IT Department
and have them check to make sure the network connection is active and the Remote
Support option has been configured for use.
Note: The PIN is valid for 20 minutes only, so be sure to use it right away.
4. When prompted, select Download > Run > Run in order to install the required programs.
5. The SONIX can now be remotely controlled.
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CHAPTER 10: LICENSE.KEY IMPORTATION
When a new software version is installed, it may be necessary to re-import the license.key file in order to have full
functionality.
4. When the license.key file arrives, copy it to a USB memory stick or hard drive.
5. Copy and paste the new license.key file onto the D: Drive.
6. Press the console MENU button to access User Settings.
7. Click on Administrator > Licensing > Local Drive.
8. Go to D: Drive and locate the license.key file.
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9. Click Open and the relevant Licensing Options should be enabled.
Note: If there are any problems, clear all menus, return to the Licensing dialog and
contact Ultrasonix Technical Support for assistance.
4. Under the Look in drop-down menu, select Local Disk (D:) and locate license.key.
Note: If there are any problems, contact Ultrasonix Technical Support for assistance.
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CHAPTER 11: COMPLETE PLASTICS REPLACEMENT
This section describes how to disassemble the systems plastic covers or shrouds.
Equipment/Tools Required:
• 2.5mm Allen key
• 4mm Allen key
• 5mm Allen key
• #1 Phillips screwdriver
• #2 Phillips screwdriver
• 5.5mm socket wrench
• 10mm socket wrench
• 13mm socket wrench.
Warning: Do not perform any internal maintenance on the system if the UPS breakers are turned on.
Warning: Before removing any plastics, always power off and unplug the system.
SonixTOUCH Service Manual 00.053.058, Revision A Chapter 11: Complete Plastics Replacement
125
11.2 CONSOLE SUPPORT PLASTICS REMOVAL
Chapter 11: Complete Plastics Replacement SonixTOUCH Service Manual 00.053.058, Revision A
126
11.3 LCD DISPLAY TOWER PLASTICS REMOVAL
Equipment/Tools Required:
• #2 Phillips screwdriver
• 10mm socket wrench.
Note: There are two (2) bolts on each side of the rear tower shroud.
SonixTOUCH Service Manual 00.053.058, Revision A Chapter 11: Complete Plastics Replacement
127
11.4 BODY PLASTICS REMOVAL
Chapter 11: Complete Plastics Replacement SonixTOUCH Service Manual 00.053.058, Revision A
128
CHAPTER 12: MAINTENANCE
This section is intended to assist in the effective care, cleaning and disinfection of the SONIX system. It is also
intended to protect the system and transducers against damage during cleaning/disinfection.
Be sure to carefully follow all recommendations in this section to maintain the highest standard of
cleanliness/disinfection, while at the same time ensuring the operational safety of all equipment.
The frequency of preventive maintenance performed on the system plays a key role in eliminating or
extending the periods between downtime due to poor performance or unexpected breakdown. The
following table offers recommendations that must be weighed by factors like frequency of use and
environmental conditions. In every case, frequent checks of safety related items are highly recommended.
frequent cleaning.
Six (6) months Note: Filter cleaning frequency is dependant upon usage
Modulo Fan location. If the system is used in a high traffic area (such
or as required
as an Emergency Room); fan filters may require more
frequent cleaning.
System Fans Six (6) months Check for good air flow without excessive noise.
The wheels have sealed bearings therefore no lubrication is
Cart Clean as necessary
necessary.
Electronics Six (6) months To be performed only by qualified service personnel.
Periodic Maintenance As prescribed by
To be performed only by qualified service personnel.
(PM) Ultrasonix procedures
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12.2 SYSTEM CLEANING
Ultrasonix recommends the following cleaning instructions for all external surfaces, including the cart,
cables and connectors.
Cautions:
Power off and unplug the system before cleaning.
Do not spill or spray water on the controls, transducer connection receptacle, or transducer ports.
Cautions:
Power off and unplug the system prior to cleaning the cabinet or display.
DO NOT apply cleaning solutions directly to any surface of the LCD display.
DO NOT scratch the LCD display.
DO NOT use paper towels to clean the LCD display screen as they may cause
damage/scratches.
NEVER use cleaning products containing any of the following on either the cabinet or the screen:
• Abrasives
• Acetone
• Alcohol (Ethanol, Methanol or Isopropyl)
• Ammonia
• Benzene
• Solvents
• Wax.
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe down the cabinet:
• Water
• Mild detergent (PH level at or near 7) and water solution.
Apply a small amount of water to a soft, non-abrasive cloth. Stroke the cloth across the display
in one direction, moving from the top of the display to the bottom.
Caution: Computer wipes may be used only if they specifically state they are designed for LCD
displays.
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12.2.2 Touch Screen
Cautions:
Power off and unplug the system prior to cleaning the touch screen on the operator console.
DO NOT apply the cleaning solution directly to the touch screen.
NEVER use cleaning products that contain Ammonia.
DO NOT scratch the touch screen.
DO NOT use paper towels to clean the console touch screen as they may cause damage and
scratches.
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe the touch screen:
• Water
• 1% Isopropyl Alcohol
Cautions:
Power off and unplug the system prior to cleaning the operator console.
DO NOT apply cleaning solutions directly to the operator console.
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe down the operator console:
• Water
• Mild detergent (PH level at or near 7) and water solution.
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12.2.4 Barcode Reader
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe down the barcode reader:
• Water
• Mild detergent (PH level at or near 7) and water solution.
Cautions:
Power off and unplug the system prior to cleaning.
DO NOT apply cleaning solutions directly to the power cord.
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe down the power cord:
• Water
• Mild detergent (PH level at or near 7) and water solution.
Cautions:
Power off and unplug the system prior to cleaning.
For best results, Ultrasonix recommends removing the transducer holders before cleaning. This
will allow the operator to clean all the various curves and folds in a more effective manner.
DO NOT apply cleaning solutions directly to the transducer holders.
Apply a small amount of one of the following recommended cleaning solutions to a soft, non-
abrasive cloth and wipe off the transducer holders:
• Water
• Mild detergent (PH level at or near 7) and water solution.
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12.2.7 Filter Cleaning
Warning: Do not perform any internal system maintenance if the UPS breakers are turned on.
Caution: Power off and unplug the system prior to cleaning fan filters.
The SonixTOUCH comes equipped with a double layer filtering system. The first layer, or
system filter, is accessible simply by removing the front wheelbase shroud and front shroud. The
second layer (fan filters) is attached to the modulo and necessitates modulo removal.
Cleaning the system filter every three (3) months helps to safely prolong the modulo fan filter
cleaning interval (refer to Table 12-1 for the various maintenance procedure frequencies).
Use a vacuum cleaner to remove the dust from the system exhaust filters or vents. If there is no
vacuum cleaner, dust off by hand or with an Anti Static brush.
Equipment/Tools Required:
• #2 Phillips screwdriver
Note: Be careful to ensure that the neither the frame nor the filter catches on the bolt
heads that attach the front stiffener to the system frame.
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12.2.7.3 Modulo Fan and Exhaust Filter Cleaning
Note: The filter itself is loose within it's frame, so take care when vacuuming.
134
8. Inspect the three (3) exhaust fan covers on the opposite side of the modulo.
9. If necessary, use a #2 Phillips screwdriver to remove them, then vacuum both sides.
10. Reinstall the exhaust fan covers.
11. Reinstall the modulo.
12. Reinstall the front shrouds.
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12.2.8 Fan Cleaning
Caution: Power off and unplug the system prior to cleaning fans.
The system has many fans located in different areas. Fans tend to accumulate the largest
amount of dust within the Ultrasound Modulo. The places to check are listed below. Use the
procedures in section 7.5 Ultrasound Modulo Servicing to aid in the assembly and
disassembly of the system.
• CPU (Central Processing Unit) Fan
• Side Fans on Chassis
• Cooling fans on Front Block.
Use a vacuum cleaner to remove the dust from the external side vents of the system.
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12.3 TRANSDUCER MAINTENANCE
Transducers require proper handling, care, and cleaning. Improper transducer care will cause damage to
the transducer. Transducer care includes daily inspection, daily cleaning, and disinfection whenever
necessary. To clean a transducer:
All Transducers may be exposed to many potentially damaging situations during use and cleaning.
Regularly check them for signs of damage:
• Cracks on the handle
• Cracks on the nose piece
• Cuts or gouges on the lens material
• Swelling of the lens material
• Cracks or other signs of damage to the connector
• Bent or damaged pins on the connector
• Integrity and flexibility of the cable.
Warnings:
DO NOT drop the transducer. Dropping or striking a transducer against a hard surface can damage
transducer elements, the acoustic lens and electrical safety features.
DO NOT use a cracked or broken transducer. Damaged transducers present a danger of electric shock.
DO NOT pinch or kink the transducer cable. If the transducer housing becomes cracked or broken or if
there are cuts or openings in the cable, the electrical safety features of the transducer could be
compromised.
DO NOT immerse the external transducer beyond the first seam in any liquid. The transducer is not
watertight. Immersing it beyond the first seam can destroy its electrical safety features.
Where endocavity transducers are being used in clinical applications of a semi-critical nature
(e.g., trans-rectal or trans-vaginal), ensure the transducer is covered with the appropriate
STERILE transducer cover/sheath which has received regulatory clearance for use.
137
12.3.2 Ultrasound Coupling Gels
The following ultrasound coupling gels are recommended for use with SONIX transducers:
138
12.3.3 Cleaning/Disinfecting Recommendations and Warnings for all
Non-Invasive Transducers
Warnings:
Never sterilize the transducer with sterilization techniques such as autoclave, ultraviolet,
gamma radiation, gas, steam, or heat sterilization techniques. Severe damage will result using
the above sterilization techniques.
Use of precleaning solutions should be restricted to the external transducer face. DO NOT get
solution on any other areas or surfaces of the transducer. This includes transducer connectors
and contacts.
Some chemicals such as phenol, benzothonium chloride, pHisohex, benzoyl peroxide,
hydrogen peroxide are commonly found in clinic and hospital settings, while others are found in
antibacterial skin cleaners or lotions. Use of these chemicals will cause damage to your
transducer.
DO NOT use sterilization or disinfection methods that have not been recommended by
Ultrasonix. Severe damage will result. Contact Ultrasonix if you have any doubt about
sterilization or disinfection methods.
Warning: Any transducer suspected of being contaminated with Creutzfeld Jacob disease
material cannot be cleaned or sterilized.
Contact Ultrasonix Medical Corporation to obtain instructions on the proper disposal of
these transducers.
Remove the ultrasound transmission gel with a dry or water-moistened soft cloth. It is
recommended that transducers are reprocessed as soon as is reasonably practical following
use.
Note: Repeated processing has minimal effect on these transducers. End of life is normally
determined by wear and damage due to use. Disassembly is not required.
139
12.3.3.1 Cleaning (Non-Invasive Transducers)
To Clean a Transducer:
1. Wipe the transducer and cable with a soft, dry or water-moistened cloth.
2. After every patient exam, wipe the ultrasound transmission gel off the transducer.
3. Wipe the transducer with either:
• a recommended disinfectant (refer to Table 12-3)
• Metrizyme
• Klenzyme
4. Remove any residue with a soft cloth moistened in water. Do not allow cleaning solutions or
isopropyl alcohol to air dry on the transducer.
The disinfectant solution may be used in accordance with the label instructions.
Sterilization of transducers is not possible. Follow the instructions for disinfection (above)
instead.
140
12.3.3.4 Maintenance (Non-Invasive Transducers)
Cautions:
DO NOT drop the transducers.
DO NOT hit the transducers against any surface that can dislodge or damage any of the
transducer components.
DO NOT pinch or kink the transducer cable.
DO NOT use a brush to clean the transducer. (Use a soft cloth.)
DO NOT immerse the transducer scan head past the first seam in any liquid.
DO NOT soak the transducer for extended periods of time.
DO NOT rinse or immerse near the strain relief.
DO NOT use coupling gels and cleaning agents that have not been recommended by
Ultrasonix.
DO NOT use sterilization or disinfection methods that have not been recommended by
Ultrasonix. Severe damage will result. Contact Ultrasonix if you have any doubt about
sterilization or disinfection methods. Use of non-recommended cleaning agents may cause
damage to the housing and will void transducer warranties.
DO NOT use chemicals such as phenol, benzothonium chloride, pHisohex, benzoyl peroxide,
hydrogen peroxide – commonly found in hospitals or clinics. These chemicals will damage the
transducer.
Cautions:
DO NOT use transducers if they are found to be cracked, damaged or broken.
DO NOT use the transducer if the transducer cable insulation is damaged, thereby exposing
the wiring.
141
12.3.3.6 Storing and Packaging (Non-Invasive Transducers)
Always ensure the transducer is clean and disinfected before storing/packing it. This will help to
avoid contaminating the transducer holders or the foam lining of the carrying case.
• store in one of the transducer holders
• avoid storing the transducer in areas with extreme temperatures or in direct sunlight.
After placing a transducer in its carrying case, wrap the case in bubble wrap and place the
wrapped case in a cardboard box.
Warnings:
Never sterilize the transducer with sterilization techniques such as autoclave, ultraviolet,
gamma radiation, gas, steam, or heat sterilization techniques. Severe damage will result using
the above sterilization techniques.
Use of precleaning solutions should be restricted to the external transducer face. DO NOT get
solution on any other areas or surfaces of the transducer. This includes transducer connectors
and contacts.
Some chemicals such as phenol, benzothonium chloride, pHisohex, benzoyl peroxide,
hydrogen peroxide are commonly found in clinic and hospital settings, while others are found in
antibacterial skin cleaners or lotions. Use of these chemicals will cause damage to your
transducer.
Avoid transducer contact with strong solvents such as acetone, freon and other industrial
cleansers.
DO NOT use sterilization or disinfections methods that have not been recommended by
Ultrasonix. Severe damage will result. Contact Ultrasonix if you have any doubt about
sterilization or disinfection methods.
Warning: Any transducer suspected of being contaminated with Creutzfeld Jacob disease
material cannot be cleaned or sterilized.
Contact Ultrasonix Medical Corporation to obtain instructions on the proper disposal of
these transducers.
Remove the ultrasound transmission gel with a dry or water-moistened soft cloth. It is
recommended that transducers are reprocessed as soon as is reasonably practical following
use.
Note: Repeated processing has minimal effect on these transducers. End of life is normally
determined by wear and damage due to use. Disassembly is not required.
142
12.3.4.1 Cleaning (Invasive Transducers)
Disinfect the transducer prior to the first exam and following each exam thereafter.
To Clean a Transducer:
1. Unplug the transducer.
2. Wash the transducer head and cable with soap and water to remove any protein buildup;
however do not rinse or immerse the transducer near the strain relief.
3. Disinfect the transducer with one of these disinfectants:
TM
• Cidex plus
®
• Wavicide -01
TM
• Omnicide
4. Remove the transducer from the disinfectant and rinse it thoroughly with sterile water.
5. Check the transducer for any residual organic material. If the residual glutaraldehyde is
higher than 10ppm, disinfect the transducer again.
Note: Where endocavity transducers are being used in clinical applications of a semi-
critical nature (e.g., trans-rectal or trans-vaginal), ensure the transducer is covered with
the appropriate sterile transducer cover/sheath which has received regulatory
clearance for use.
The disinfectant solution may be used in accordance with the label instructions.
Sterilization of transducers is not possible. Follow the instructions for disinfection (above)
instead.
143
12.3.4.4 Maintenance (Invasive Transducers)
Cautions:
DO NOT drop the transducers.
DO NOT hit the transducers against any surface that can dislodge or damage any of the
transducer components.
DO NOT pinch or kink the transducer cable.
DO NOT use a brush to clean the transducer. (Use a soft cloth.)
DO NOT immerse the transducer scan head past the first seam in any liquid.
DO NOT soak the transducer for extended periods of time.
DO NOT rinse or immerse near the strain relief.
DO NOT use coupling gels and cleaning agents that have not been recommended by
Ultrasonix.
DO NOT use sterilization or disinfection methods that have not been recommended by
Ultrasonix. Severe damage will result. Contact Ultrasonix if you have any doubt about
sterilization or disinfection methods. Use of non-recommended cleaning agents may cause
damage to the housing and will void transducer warranties.
DO NOT use chemicals such as phenol, benzothonium chloride, pHisohex, benzoyl peroxide,
hydrogen peroxide – commonly found in hospitals or clinics. These chemicals will damage the
transducer.
Cautions:
DO NOT use transducers if they are found to be cracked, damaged, or broken.
DO NOT use the transducer if the transducer cable insulation is damaged, thereby exposing
the wiring.
144
12.3.4.6 Storing and Packaging (Invasive Transducers)
Always ensure the transducer is clean and disinfected before storing/packing it. This will help to
avoid contaminating the transducer holders or the foam lining of the carrying case.
• store in one of the transducer holders
• store the transducer separately from other instruments to avoid inadvertent transducer
damage
• if storing the transducer in the original case or in a drawer, make sure the transducer is
thoroughly dry
• avoid storing the transducer in areas with extreme temperatures or in direct sunlight.
After placing a transducer in its carrying case, wrap the case in bubble wrap and place the
wrapped case in a cardboard box.
Refer to 7.13 Returning Parts for Service/Repair/Replacement for more details on transducer return or
replacement.
145
Chapter 12: Maintenance SonixTOUCH Service Manual 00.053.058, Revision A
146
CHAPTER 13: TROUBLESHOOTING ISSUES
Check the hard drive cable connections using the following directions:
• 7.1.4 Removing the Front Shrouds
• 7.1.5 Accessing the Ultrasound Modulo
• 7.2.2 Opening the Front Block (It will only be necessary to open the Front Block door in order to
access the hard drive and check the cables).
DICOM may be turned on even though it is not configured. Check the following DICOM settings:
• A.2.1 Check Print Key Settings
• A.2.2 Check DICOM Settings
• A.2.3 Clear DICOM Settings.
147
13.5 REGEDIT
Note: Contact an Ultrasonix Technical Support Representative for details on the changes.
13.7 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY
13.8 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX
LOGO EVEN IN IMAGING MODE
148
13.9 SONIX DOES NOT BOOT, ERROR DISPLAYED ON LCD DISPLAY
If the system does not boot and the following message is displayed on the LCD Display “Windows
cannot boot up and a file is corrupt” the system may prompt for a "Safe Mode" or normal boot.
If, after several attempts to boot in "Safe Mode", the system restarts and simply goes back to the same
screen, the operating system may have been corrupted and a System Recovery will need to be
performed.
Locate the System Recovery CD which came with the system and contact Ultrasonix Technical
Support for further instructions.
Caution: Do not attempt a System Recovery without first consulting an Ultrasonix Technical Support
Representative.
During a successful initialization, the following images will be presented on the LCD display and the touch
screen. Once the Memory Tests are completed, the system will move to an imaging screen.
If the initialization process fails at some point, refer to sections 13.12.1 to 13.12.4 in order to troubleshoot
the problem.
149
13.11.1 Electronics Initialization Failure
The Ultrasonix PCI card is loose or not connected. Check the relevant cable connections using
the following directions:
• 7.1.4 Removing the Front Shroud
• 7.1.5 Accessing the Ultrasound Modulo
• 7.2.2 Opening the Front Block (It will only be necessary to open the Front Block door in
order to access the PCI card cables)
• 7.2.9 Reseating Cards (follow the directions for reseating the PCI card).
If neither of these options fixes the problem, call Ultrasonix Technical Support.
If the initialization window hangs at this point in the process, there may be a modal window
hidden behind the Initialization window.
• A.10 Online Support Failure (At Initialization).
150
APPENDIX A: TROUBLESHOOTING SOLUTIONS
All Chapter 13: Troubleshooting Issues that cannot be addressed through standard Service Manual
procedures are handled in this chapter.
4. Ensure the voltage selector and EMI filter are set to the correct voltage (refer to 3.3.8
Voltage Configuration for details).
Caution: If the breakers are not in the OFF position, it is important to turn them OFF in the
following order:
• Turn 2: AC Input Breaker to the OFF position.
• Turn 1: Battery Breaker to the OFF position.
151
4. Turn 2: AC Input Breaker to the ON position.
5. Turn 2: AC Input Breaker to the OFF position.
6. Turn 2: AC Input Breaker to the ON position.
7. Connect the power cord to a wall outlet.
Note: The LCD Readout will display the word RETRAN, then LINE. The fan will start and
the Status LED will be green.
8. Press and hold the console POWER button for one (1) second to turn on the system.
Note: As confirmation that the UPS is charging, the bottom right corner of the UPS LED
readout should display the word LINE.
At this point, depending on the length of time the system remains plugged in and
powered on, the fan may automatically shut down. If this occurs, it does not pose a
problem.
152
A.3.3 Clear DICOM Settings
To Clear the DICOM Queues:
1. Press the console MENU button.
2. Click on Administrator > Service Mode.
3. Enter the Service Password.
4. In the Service dialog beside Windows Explorer, click on Go.
5. Go to D:\PateintInfo.
6. Look for file dcm_storage_queue.xml and dcm_print_queue.xml.
7. Right click on the two files using the Update key then click on Delete.
8. Reboot the machine.
153
A.4 A.4 REGEDIT – ENSURE SETTINGS ARE CORRECT
Note: Contact an Ultrasonix Technical Support Representative for details on the changes.
To Edit REGEDIT:
1. To access Regedit, press the WINDOWS START KEY on the USB keyboard.
2. Click on Run.
3. Type regedit and press Enter.
4. In the registry go to HKEY_CURRENT_USER > Software > Ultrasonix > Exam >
Settings.
5. Make the changes advised by the Ultrasonix Technical Support Representative,
154
A.5.2 Create a Temporary Video Connection/Restore LCD Display with Tech
Support Help
By following the steps listed below, a temporary video connection can be made to enable an
Ultrasonix Technical Support Representative to help restore the display settings.
A.6 LCD DISPLAY BLANK, TOUCH SCREEN DISPLAYS ULTRASONIX LOGO ONLY
This can be caused by either a mouse or transducer port misconnection or an error in detecting the USB
devices has interrupted the boot process.
Note: If the boot process continues, the keyboard and mouse plugs may have been
interchanged.
2. On the system, open the top to the System Case Connectivity Panel.
3. Check connection point 1 (trackball) and connection point 2 (keyboard) to ensure that the
correct wires from the console are plugged into the correct ports (refer to the figures and
table in section 3.3.10 for details on these connections).
155
A.7 LCD DISPLAY WORKS, BUT TOUCH SCREEN STILL DISPLAYS ULTRASONIX
LOGO EVEN IN IMAGING MODE
156
5. From the left hand menu, right click My Computer and select Properties > Hardware >
Device Manager.
6. If there is a yellow and black exclamation point next to Ports (COM & LPT), contact
Ultrasonix Technical Support. If there is not, then this is not the problem.
157
A.9 ELECTRONICS INITIALIZATION FAILURE – HARDWARE TEST SOFTWARE
Note: The Hardware Test Software can only be used with the software version it came with.
9. Select Test and highlight the text in the results box using the trackball.
10. Set the cursor on the top left corner of the logs then press and hold the console SELECT
button while moving the trackball to the bottom of the list. The logs should now be
highlighted in gray.
Appendix A: Troubleshooting Solutions SonixTOUCH Service Manual 00.053.058, Revision A
158
11. Press Ctrl+C to copy.
12. Alt+Tab to Notepad and press Ctrl+V to paste the log list into the file.
13. Save the logs using the File > Save As option in Notepad, giving the file an appropriate
name.
14. Alt+Tab to back to the system and select Channel Analysis.
Note: Check for dead crystals by dipping the head - and only the head - of the transducer
in a small bowl of water. Do not go past the first seam.
16. If there are dead crystals in the transducer, the line in question will be flat and non-moving.
Note: Up to 30 TX lines are visible at one time. To view any TX line greater than 30, set
the TX Line Parameter to a higher number (e.g., 60.) TX Lines go from 0 to 127.
159
A.10 ONLINE SUPPORT FAILURE (AT INITIALIZATION)
Press the console ENTER or MENU button to close the modal window so initialization can resume.
160
APPENDIX B: ELECTROMAGNETIC IMMUNITY TABLES
161
Table B-2: EN 60601-1-2:2001 (Table 202)
Surge ±1kV differential mode ±1kV differential mode Mains power quality should be that of a typical
IEC 61000-4-5 ±2kV common mode ±2kV common mode commercial or hospital environment.
<5% UT <5% UT
(>95% dip in UT) (>95% dip in UT)
for 0,5 cycle for 0,5 cycle
<5% UT <5% UT
(>95% dip in UT) (>95% dip in UT)
for 5 sec for 5 sec
Power frequency
Power frequency magnetic fields should be at
(50/60 Hz)
3A/m 3A/m levels characteristic of a typical location in a
magnetic field
typical commercial environment.
IEC 61000-4-8
162
Table B-3: EN 60601-1-2:2001 (Table 204)
163
Table B-4: EN 60601-1-2:2001 (Table 206)
Recommended Separation Distances Between Portable and Mobile RF Communications Equipment and the
System
The SonixTOUCH Ultrasound System is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the SonixTOUCH Ultrasound System can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the system, as recommended below, according to the maximum output power of the
communications equipment.
Separation distance according to frequency of transmitter m
Rated maximum output 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz
power of transmitter W
d = 1,2 P d = 1,2 P d = 2,3 P
0,01 0,12 0,12 0,23
0,1 0,38 0,38 0,73
1 1,2 1,2 2,3
10 3,8 3,8 7,3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance (d) in meters
(m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output
power rating in watts (W) according to the transmitter manufacturer.
Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from
structures, objects and people.
164
APPENDIX C: ADDITIONAL SYSTEM SPECIFICATIONS
C.1 DIMENSIONS
Table C-1: System Dimensions
165
C.4 CLINICAL APPLICATIONS
• Abdominal • Pediatrics
• Cardiac • Pelvic
• Generic • Small Parts
• MSK (Musculoskeletal) • Urology
• Nerve Block • Vascular
st
• OB 1 Trimester
nd rd
• OB 2 -3 Trimesters
C.6 TRANSDUCERS
166
C.7 IMAGING PARAMETER ADJUSTMENTS
C.7.1 B Mode
C.7.2 M Mode
• ChromaM • MapM
• M Zoom • Sweep
167
Appendix C: Additional System Specifications SonixTOUCH Service Manual 00.053.058, Revision A
168
APPENDIX D: COMPONENTS AND ASSEMBLY
D.1 INTRODUCTION
This section illustrates all the various components needed to completely assemble the SONIX ultrasound
system. The component drawings are divided into categories for easier access. In many cases, each
component is followed by a brief description and its location within the system. When service is preformed
by Ultrasonix Technical Support, component label names will be used to avoid any discrepancies.
169
D.2.2 Module Assembly
Table D-2: Modulo Assembly Drawings
170
SonixTOUCH Service Manual 00.053.058, Revision A Appendix D: Components and Assembly
171
D.2.3 D.2.1.3 Cart Assembly
Table D-3: Cart Assembly Drawings
172
D.3 ELECTRICAL COMPONENTS
173
D.3.2 Power Management
174
D.3.3 Cable Components
This section shows the cables inside the SONIX, such as the ones on back of the ultrasound
modulo and the ones from the console to the ultrasound modulo.
F, SEE NOTE 1
00.008.203 Rev. B
E TOUCH CONSOLE E
PWR
PIN 5 MFG’S NAME
PIN 6
PIN 1 A, B C, B PIN 3
D, SEE NOTE 2
8 POS MOLEX
CONNECTOR
PIN 4 PIN 1
PIN 8
0.5" 2.0" 2.0" 0.5" PIN 4
SCHEMATIC
1 1
8 POS MOLEX 2 2
6 POS MOLEX
3 NC 3
CONNECTOR CONNECTOR
4 NC 4
5 5
6 6 SHIELD WIRE
7
SHIELD WIRE 8
F, SEE NOTE 1
00.008.204 Rev. B
E TOUCH USB
MFG’S NAME
PIN 4
A, B C
PIN 1
D
1
6 POS MOLEX
2
PIN 3
0.5" 2.0"
32.0"
SCHEMATIC
1 4
SHIELD WIRE 2 3
TYPE A USB PLUG
6 POS MOLEX 3 2
CONNECTOR 4 1
5
6
175
ITEM DESCRIPTION QTY
A 24 POS DUAL ROW SOCKET IDC ASSY – SAMTEC P/N: HCSD-12-01-T-N OR EQUIVALENT 2
B 28 AWG 0.05" PITCH 24 WIRE FLAT RIBBON CABLE GRAY WITH RED STRIP
AT PIN 1 – SPECIFIED BY VENDOR 1
C LABEL – SPECIFIED BY VENDOR 1
PIN 2 PIN 2
PIN 1 (RED STRIP) C, SEE NOTE 1 B PIN 1
A A
00.008.205 Rev. C 24 PIN DUAL ROW
24 PIN DUAL ROW TOUCH Encoders
SOCKET
MFG’S NAME
SOCKET
PIN 23 PIN 23
PIN 24 PIN 24
16.0"
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 10
11 11
12 12
24 PIN DUAL ROW 13
14
13
14
24 PIN DUAL ROW
SOCKET 15
16
15
16 SOCKET
17 17
18 18
19 19
20 20
21 21
22 22
23 23
24 24
E, SEE NOTE 1
00.008.207 Rev. B
D TOUCH RS232
PIN 6 MFG’S NAME
A, B C, SEE NOTE 2
PIN 1
10 POS MOLEX
CONNECTOR DB9-FEMALE
PIN 5
PIN 10
0.5" 2.0"
32.0"
SCHEMATIC
1 NC NC 1
2 2
3 3
4 4
10 POS MOLEX 5 5 DB9 FEMALE
CONNECTOR 6 6
7 7
8 8
9 NC NC 9
SHIELD WIRE 10
176
ITEM DESCRIPTION QTY
A 6 POS CONNECTOR – MOLEX P/N: 22-01-1062 2
B CRIMP – MOLEX P/N: 8500113 12
C 24 AWG SHIELDED CABLE 5 WIRE + DRAIN WIRE (SHIELD) 1
D 1" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 2
E LABEL – SPECIFIED BY VENDOR 1
E, SEE NOTE 1
00.008.208 Rev. C
TOUCH Traxsys
MFG’S NAME
A, B A,B
D C D PIN 1
6 POS MOLEX
CONNECTOR 6 POS MOLEX
CONNECTOR
PIN 1
5.0"
SCHEMATIC
1 6
2 5
6 POS MOLEX SHIELD WIRE 3 4 SHIELD WIRE 6 POS MOLEX
CONNECTOR 4 3 CONNECTOR
5 2
6 1
00.008.210 Rev. C
TOUCH CONSOLE INVERTER SIDE
TOUCH Zippy Inv
PCB SIDE
MFG’S NAME
A, B A,B
D C D PIN 1
6 POS MOLEX
CONNECTOR 6 POS MOLEX
CONNECTOR
PIN 1
14.0"
SCHEMATIC
1 6
2 5
6 POS MOLEX 3 4 6 POS MOLEX
CONNECTOR 4 3 CONNECTOR
5 2
SHIELD WIRE 6 1 SHIELD WIRE
177
ITEM DESCRIPTION QTY
A
B
ILLUMINATED PUSH BUTTON SWITCH – E-SWITCH P/N RP8100B2M1CEBLKBLKGRN
3.5mm STEREO PLUG – CUI P/N SP-3501
1
1 DETAIL 2
C 24AWG SHIELDED CABLE 3 WIRE + DRAIN WIRE 1
D 2.0" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 1
3 1
E 0.25" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 4
F LABEL – SPECIFIED BY VENDOR 2
F, SEE NOTE 1
00.008.211 Rev. B
TOUCH B, SEE DETAIL 2 2
E, SEE NOTE 2 POWER SWITCH
MFG’S NAME
A, SEE DETAIL 1 E, SEE NOTE 2 D
C
Illuminated 3.5mm
Push Button STEREO
Switch PLUG
E, SEE NOTE 2
0.5" 2.0"
32.0"
DETAIL 1 SCHEMATIC
PIN 1
C B C
PIN 20
PIN 1
14.0"
178
ITEM
A
DESCRIPTION
2 PIN SOCKET CONNECTOR – LINHAW P/N: MC-916
QTY
2
DETAIL 1
B 3.5mm STEREO JACK – CUI P/N: SJ1-3543 1
C 2" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 1 3
D 0.5" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 3
E RESISTOR 240 OHM 1/4W 5% - YAGEO P/N: CFR-25JB-240R 1 1
F LABEL – SPECIFIED BY VENDOR 1
G LABEL – SPECIFIED BY VENDOR 2 2
2-PIN (x2)
3.5mm
SOCKET PIN A1 PIN B1 STEREO
CONNECTOR
RECEPTACLE
PIN B2
D, SEE NOTE 4 AND DETAIL 2
A, SEE NOTE 3
LED
2.0" 1.0"
G, SEE NOTE 2
22.0"
DETAIL 2
SCHEMATIC
BLACK A1 1 3.5mm
2-PIN (x2) BLACK 2
SOCKET
B1 STEREO
WHITE A2 3
CONNECTOR RECEPTACLE
WHITE B2
D, SEE NOTE 1
00.008.214 Rev. B
TOUCH UPS A, SEE DETAIL 1
POWER SWITCH
MFG’S NAME
C B, SEE NOTE 2
0.25"
TINNED 3.5mm
LEADS STEREO
PLUG
1.0" 2.0"
40.0"
DETAIL 1
SCHEMATIC
3 1
NC 1 3.5mm
TINNED RED 2 STEREO
LEADS BLACK 3
PLUG
179
ITEM
A
DESCRIPTION
3.5mm STEREO RECEPTACLE – CUI P/N SR-3501
QTY
2
DETAIL 1 DETAIL 2
B 3.5mm STEREO PLUG – CUI P/N SP-3501 1
C 24AWG SHIELDED CABLE 2 WIRE + DRAIN WIRE – SPECIFIED BY VENDOR 3
3 1
D DIODE – DIODES INC P/N SR102-T 1
Est Japan
E 2.0" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 1
F 0.5" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 3
G LABEL – SPECIFIED BY VENDOR 2
2, NICKEL 3, GOLD
PLATING PLATING
1
G, SEE NOTE 1
2
E, SEE DETAIL 3 00.008.215 Rev. B
TOUCH UPS- B, SEE DETAIL 2
A1, SEE DETAIL 1 SWITCH SPLITTER
MFG’S NAME
C
C
DETAIL 3
D, SEE NOTE 3
F, SEE NOTE 2
3.5mm STEREO A1,3
SCHEMATIC RECEPTACLE
F, SEE NOTE 1
00.008.216 Rev. C
E TOUCH ECG EXTA
C, SEE DETAIL 1
MFG’S NAME
PIN 4
A, B
PIN 1
D 3 2
6 POS MOLEX 1
4 7
CONNECTOR
5 6
PIN 3
PIN 6
0.5" 2.0" 6.0"
SCHEMATIC
DETAIL 1 Receptacle
Insulator
1 1
2 2
3 NC 3 7 POS Female
6 POS MOLEX 4 4
CIRCULAR Contacts
5 5
CONNECTOR RECEPTACLE
6 NC NC 6
Nut
7
180
ITEM DESCRIPTION QTY
A 6 POS CONNECTOR – MOLEX P/N: 43020-0601 1
B CRIMP – MOLEX P/N: 43031-0001 5
C 7 POSITION PANEL MOUNT CIRCULAR PLUG – HYPERTRONICS P/N D02PB706MRT 1
D 22AWG UNSHIELDED CABLE 5 WIRES – SPECIFIED BY VENDOR 1
E 2.0" BLACK HEAT SHRINK – SPECIFIED BY VENDOR 1
F LABEL – SPECIFIED BY VENDOR 1
F, SEE NOTE 1
00.008.217 Rev. C
E TOUCH ECG EXTB
C, SEE DETAIL 1
MFG’S NAME
PIN 1
A, B
PIN 4
D 5 6
1
6 POS MOLEX 1
4 7
CONNECTOR
3 2
PIN 6
PIN 3
0.5" 2.0" 2.0"
DETAIL 1 Plug
SCHEMATIC Housing
1 1 Insulator
2 2 Insert
3 NC 3 7 POS Male
6 POS MOLEX 4 4 Contacts
CIRCULAR
CONNECTOR 5 5 Cable
NC 6
PLUG Clamp
6 NC
7
Nut
H, SEE NOTE 1
00.008.222 Rev. B
F, SEE DETAIL 1 TOUCH LOGO PWR F
MFG’S NAME
PIN 4
A
PIN 2 B, C PIN 2
E D, SEE NOTE 2
PIN 1 PIN 1
DETAIL 1 SCHEMATIC
Drain Wire
PIN 2 (Cable shield) PIN 2
BNC
Dielectric
CONNECTOR 1
1 4 POS MOLEX
2
SHIELD WIRE 2 3
CONNECTOR
4 SHIELD WIRE
Coaxial Cable
RG 59/U
Insulate area
with heat PIN 1 – Insulate centre contact and
shrink dielectric with heat shrink (ITEM G)
181
ITEM DESCRIPTION QTY
A INSULATED RING TERMINAL – 3M P/N: MVU18-8R/LK 1
B 0.187" TAB FULLY INSULATED QUICK DISCONNECT – TYCO AMP P/N: 521284-2 1
C INSULATED 18AWG WIRE AWM 1015 105ºC 600V VW-1 (GREEN WITH YELLOW STRIPES) –
SPECIFIED BY VENDOR 1
D LABEL – SPECIFIED BY VENDOR 1
D, SEE NOTE 1
00.008.224 Rev. A B
TOUCH PWR ENTRY
A GROUND
MFG’S NAME
5.0"
SCHEMATIC
RING 1 1 QUICK
TERMINAL DISCONNECT
D, SEE NOTE 1
00.008.227 Rev. A
A TOUCH UPS/ B
MONITOR GND
MFG’S NAME
4.0"
SCHEMATIC
QUICK
QUICK 1 1
DISCONNECT DISCONNECT
182
ITEM DESCRIPTION QTY
A 0.250" TAB PIGGYBACK QUICK DISCONNECT – TYCO AMP P/N: 61944-2 1
B 0.250" TAB PIGGYBACK QUICK DISCONNECT – TYCO AMP P/N: 61944-2 1
C INSULATED 18AWG WIRE AWM 1015 105ºC 600V VW-1 (GREEN WITH YELLOW STRIPES) –
SPECIFIED BY VENDOR 1
D LABEL – SPECIFIED BY VENDOR 1
D, SEE NOTE 1
00.008.228 Rev. A B
A TOUCH MONITOR/
PERIPHERAL GND
MFG’S NAME
7.0"
SCHEMATIC
QUICK 1 1 QUICK
DISCONNECT DISCONNECT
2
1
E, SEE NOTE 1
00.008.229 Rev. A
TOUCH PS IN
MFG’S NAME
A, SEE NOTE 4
D 6" C
B
B
12.0" 3.5"
1.0"
18.0"
SCHEMATIC
1 1 BLUE (TERMINATE WITH ITEM B)
2 2 BROWN (TERMINATE WITH ITEM B)
3 3 GREEN/YELLOW (TERMINATE WITH ITEM C)
183
ITEM DESCRIPTION QTY
A INSULATED RING TERMINAL – 3M P/N: MVU18-8R/LK 1
B 0.250" TAB FULLY INSULATED QUICK DISCONNECT – TYCO AMP P/N: 521368-2 1
C INSULATED 18AWG WIRE AWM 1015 105ºC 600V VW-1 (GREEN WITH YELLOW STRIPES) –
SPECIFIED BY VENDOR 1
D LABEL – SPECIFIED BY VENDOR 1
D, SEE NOTE 1
00.008.230 Rev. A B
TOUCH
A PERIPHERAL GND
MFG’S NAME
7.0"
SCHEMATIC
RING 1 1 QUICK
TERMINAL DISCONNECT
D, SEE NOTE 1
B
00.008.231 Rev. A
A TOUCH NTRL PB
MFG’S NAME
7.0"
SCHEMATIC
QUICK 1 1 QUICK
DISCONNECT DISCONNECT
184
ITEM DESCRIPTION QTY
A 0.250" TAB PIGGYBACK QUICK DISCONNECT – TYCO AMP P/N: 61944-2 1
B 0.250" TAB PIGGYBACK QUICK DISCONNECT – TYCO AMP P/N: 61944-2 1
C INSULATED 18AWG WIRE AWM 1015 105ºC 600V VW-1 (RED) – SPECIFIED BY VENDOR 1
D LABEL – SPECIFIED BY VENDOR 1
D, SEE NOTE 1
B
00.008.232 Rev. A
A TOUCH LIVE PB
MFG’S NAME
7.0"
SCHEMATIC
QUICK 1 1 QUICK
DISCONNECT DISCONNECT
D, SEE NOTE 1
A 00.008.233 Rev. A
TOUCH NTRL STD
B
MFG’S NAME
7.0"
SCHEMATIC
QUICK 1 1 QUICK
DISCONNECT DISCONNECT
185
ITEM DESCRIPTION QTY
A 0.250" TAB FULLY INSULATED QUICK DISCONNECT – TYCO AMP P/N: 521368-2 1
B 0.110" TAB FULLY INSULATED QUICK DISCONNECT – TYCO AMP P/N: 521437-2 1
C INSULATED 18AWG WIRE AWM 1015 105ºC 600V VW-1 (RED) – SPECIFIED BY VENDOR 1
D LABEL – SPECIFIED BY VENDOR 1
D, SEE NOTE 1
A 00.008.234 Rev. A
TOUCH LIVE STD
B
MFG’S NAME
7.0"
SCHEMATIC
QUICK 1 1 QUICK
DISCONNECT DISCONNECT
D, SEE NOTE 1
00.008.238 Rev. A
TOUCH UPS GND/
B
A NEUTRAL
MFG’S NAME
4.0"
SCHEMATIC
RING 1 1 QUICK
TERMINAL DISCONNECT
186
D.3.4 Peripheral Components
The 1-position AC peripheral receptacle is located on the back of the system (to the left of the
EMI filter). The connector is clearly labeled “For use with Approved Ultrasonix Peripherals
only” and is to be used to connect Ultrasonix-approved, third-party peripherals to the system.
D.3.5 Transducers
Table D-7: Transducers
187
Appendix D: Components and Assembly SonixTOUCH Service Manual 00.053.058, Revision A
188
NOTES
189
SonixTOUCH Service Manual 00.053.058, Revision A Notes
190