11.operations Auditing Report

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Let’s move on to Auditing Beyond Accounting, Financial, and Regulatory Requirements.

Since internal
auditors are mostly Accountancy graduates and are CPAs their focus are of course in the accounting
field. Over time, business leaders and managers witnessed business failures caused by poor
management decisions and practices.

Inadequate

Operations management. Some of the related issues are waste, inefficiencies, supplies that arrive late,
poor customer satisfaction, and limited capacity to grow as opportunities arise or customers’ demands
change.

Human resources. As evidenced by poorly supervised, trained, and evaluated employees who
sometimes become unmotivated and unproductive. ◾

IT. Computer systems designed with an inaccurate understanding of the business needs and uses of
these systems, poor data capture, and inadequate reporting mechanisms.

Marketing. Mass marketing of products and services at a time when customers prefer to feel unique, or
wasteful campaigns because they target the wrong audience.

CSR. Issues range from child labor, sweatshop conditions, abusive management, and inappropriate
waste disposal.

Environmental Health and Safety (EHS) practices and conditions related to poor ventilation, excessive
heat, extreme noise levels, and workplace hazards caused by chemicals, machinery, and workplace
configurations, among others.

Internal auditors are unfortunately not always regarded as highly as they should be. Seen as an obstacle,
too many managers and employees fail to recognize that internal auditors provide a very valuable
service to their clients—whether they are employees of the firm, or hired externally to provide internal
audit services

An important aspect of the modern manager and auditor’s job is to identify relevant stakeholders and to
understand their interests. It is also important to understand the power they have to assert these
interests

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