SLX 7600 GX
SLX 7600 GX
SLX 7600 GX
MultiXpress X7 series
SL-X7600GX / X7500GX /
X7400GX, SL-X7600LX / X7500LX
/ X7400LX
(Ver 1.05)
SERVICE MANUAL
A3 Color Copier Contents
1. Precautions
4. Troubleshooting
5. Connection Diagram
6. Reference Information
Refer to the service manual in the GSPN (see the rear cover) for more information.
Contents
Contents
1. Precautions ........................................................................................................................................1 − 1
1.1. Safety warning ..........................................................................................................................1 − 1
1.2. Caution for safety ......................................................................................................................1 − 2
1.2.1. Toxic material...............................................................................................................1 − 2
1.2.2. Electric shock and fire safety precautions ...........................................................................1 − 2
1.2.3. Handling precautions .....................................................................................................1 − 4
1.2.4. Assembly and Disassembly precautions .............................................................................1 − 4
1.2.5. Disregarding this warning may cause bodily injury ..............................................................1 − 5
1.3. ESD precautions ........................................................................................................................1 − 6
2. Product Specifications and Description ....................................................................................................2 − 1
2.1. Product Overview ......................................................................................................................2 − 1
2.2. Specifications............................................................................................................................2 − 2
2.2.1. General Specification .....................................................................................................2 − 2
2.2.2. Print Specifications ........................................................................................................2 − 4
2.2.3. Scan specification ..........................................................................................................2 − 6
2.2.4. Copy specification .........................................................................................................2 − 7
2.2.5. Fax specification ...........................................................................................................2 − 8
2.2.6. Paper Handling specification.......................................................................................... 2 − 10
2.2.7. Network and Software specification ................................................................................ 2 − 13
2.2.8. Supplies..................................................................................................................... 2 − 16
2.2.9. Maintenance Parts ....................................................................................................... 2 − 17
2.2.10. Option....................................................................................................................... 2 − 19
2.3. Machine External View............................................................................................................. 2 − 24
2.4. Feeding System ....................................................................................................................... 2 − 28
2.4.1. Feeding System Overview............................................................................................. 2 − 28
2.4.2. Main Components and functions .................................................................................... 2 − 29
2.4.3. Cassette (Tray)............................................................................................................ 2 − 33
2.4.4. Pick-Up Unit .............................................................................................................. 2 − 34
2.4.5. Registration Unit ......................................................................................................... 2 − 35
2.4.6. MPF(Multi-Purpose Feeder) Unit ................................................................................... 2 − 36
2.5. Image Creation........................................................................................................................ 2 − 37
2.5.1. Printing process overview ............................................................................................. 2 − 37
2.5.2. Imaging Unit .............................................................................................................. 2 − 38
2.5.2.1. Imaging Unit Overview .................................................................................. 2 − 38
2.5.2.2. Drum drive .................................................................................................. 2 − 39
2.5.2.3. Deve(Development) Unit ................................................................................ 2 − 40
2.5.3. Toner Cartridge ........................................................................................................... 2 − 42
2.5.4. ITB (Intermediate Transfer Belt) Unit.............................................................................. 2 − 43
1. Precautions
In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before
servicing the product and follow them closely.
• Wavelength: 795 nm
• Beam divergence
- Paraller: 13 degrees
- Perpendicular: 35 degrees
WARNING
Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected
beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric
shock, and personal injury.
This product contains toxic materials that could cause illness if ingested.
1) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and
toner cartridge may be harmful, and if swallowed, you should contact a doctor.
Failure to follow the following instructions could cause electric shock or potentially cause a fire.
1) Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.
2) Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to
overheat and potentially cause a fire.
3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.
4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins
or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire hazard.
5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing
the product, remove the power plug from the wall socket.
6) Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The
power cord must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.
7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a
fire. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or
repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing
cables causing fire and shock risks.
8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired
immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the
power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still
connected to the wall socket in these weather conditions.
10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a
humidifier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and
cause a fire or cause parts to rust.
11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading
to the product failing to work properly and in extreme conditions could lead to a fire.
12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make
contact with a high voltage conductor inside the machine and cause an electric shock.
13) When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You
can get a shock by the electric discharge.
The following instructions are for your own personal safety to avoid injury and so as not to damage the product.
1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause
the product to tip or fall.
2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or
clothing in any of these rotating devices.
3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled
could get into the machine and cause damage or a shock or fire hazard.
4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or
heater. Damage could be caused to the product in such areas.
5) Do not place candles, burning cigarettes, etc on the product, These could cause a fire.
6) Ensure that the machine is installed and used in proper area to meet the temperature and humidity specifications.
• If the machine is stored at below zero Celsius for a long time, do not use the machine instantly after movement. It
can malfunction. Take care of the machine storage. If the machine is stored at below zero Celsius for a long time,
keep the machine at room temperature and install it.
1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable
routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out
the following procedures before dismantling the product or replacing any parts.
2) Ensure that power is disconnected before servicing or replacing any electrical parts.
4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating
are correct.
5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
6) Take care not to drop any small parts into the machine.
• The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either
to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage
the surface of the photoconductive properties and will result in print quality degradation. Take extra care when
servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take
care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can
damage the OPC Drum.
• Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is
scratched or touched the print quality will be compromised.
3) When you move the printer, use safe lifting and handling techniques.
This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if
you do not lift carefully.
5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
“Electrostatic discharge”. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor
“chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage
caused by static electricity.
CAUTION
Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1) Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available
wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit
under test.
2) After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as
aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.
4) Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can
generate electrical charges sufficient to damage ESDs.
5) Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.
6) Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable
conductive material.
7) Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective
material to the chassis or circuit assembly into which the device will be installed.
8) Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until
completely plugged or soldered into the circuit.
9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together
of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.
2.2. Specifications
Item Specification
Processor CPU 1.5 GHz (Quad Core)
Operational Panel 10.1" Color Touch-Panel LCD
User Interface LED 2 ea (Power / Status)
Key / Button 1 ea (Power)
Total (with 6 GB
Android OS)
Standard (without 4 GB
Memory
Android OS)
Expansion N/A
(Optional)
Storage Standard 320 GB HDD
USB (Host) Yes (Hi-Speed USB 3.0, 2.0)
USB (Device) Yes (Hi-Speed USB 3.0, 2.0)
USB (EDI) N/A
Wired LAN Std (Ethernet 10/100/1G Base TX)
Interface
Additional Wired Yes (Optional)
LAN Support
Wireless LAN / • Optional (IEEE 802.11b/g/n + NFC Active Type)
NFC • Optional (IEEE 802.11b/g/n/ac + BLE + NFC Active Type)
from Power off 23 sec
Warmup Time (power on to ready)
from sleep 12 sec
Ready Less than 30W
Normal operation Less than 900W
Max/Peak Less than 1300W
Power
Sleep/Low Power Less than 2.0W
Consumption
Mode
TEC • X7600 series : 3.05 KWh
(Default mode) • X7500 series : 2.717 KWh
• X7400 series : 2.1 KWh
• Input Voltage (Europe): AC 220 - 240 V (-10 % - 6 %)
• Input Voltage (USA): AC 110 - 127 V (-10 % - 6 %)
Power Requirement
• Input Voltage (Korea): AC 220 - 240 V (-10 % - 6 %)
• Rated Frequency: 50 / 60 Hz
Item Specification
Printing mode • Simplex
• X7600 series
- Tray 1: Less than 56 dB (A)
- Multi-purpose tray/Optional trays: Less than 58 dB (A)
• X7500 / X7400 series
- Tray 1: Less than 54 dB (A)
- Multi-purpose tray/Optional trays: Less than 56 dB (A)
• Duplex
• X7600 series
- Tray 1: Less than 59 dB (A)
- Multi-purpose tray/Optional trays: Less than 61 dB (A)
• X7500 / K7400 series
- Tray 1: Less than 57 dB (A)
- Multi-purpose tray/Optional trays: Less than 59 dB (A)
Item Specification
Simplex • X7600 series
• B&W : Up to 60 ppm in A4 (60 ppm in Letter)
• Color : Up to 60 ppm in A4 (60 ppm in Letter)
• B&W : Up to 31 ppm in A3 (31 ppm in 11x17)
• Color : Up to 31 ppm in A3 (31 ppm in 11x17)
• X7500 series
• B&W : Up to 50 ppm in A4 (50 ppm in Letter)
• Color : Up to 50 ppm in A4 (50 ppm in Letter)
• B&W : Up to 26 ppm in A3 (26 ppm in 11x17)
• Color : Up to 26 ppm in A3 (26 ppm in 11x17)
• X7400 series
• B&W : Up to 40 ppm in A4 (40 ppm in Letter)
Engine Speed
• Color : Up to 40 ppm in A4 (40 ppm in Letter)
• B&W : Up to 21 ppm in A3 (20 ppm in 11x17)
• Color : Up to 21 ppm in A3 (20 ppm in 11x17)
Duplex(Simplex to • X7600 series
Duplex) • Up to 60 ipm in A4 (60 ipm in Letter)
• Up to 31 ipm in A3 (31 ipm in 11x17)
• X7500 series
• Up to 50 ipm in A4 (50 ipm in Letter)
• Up to 26 ipm in A3 (26 ipm in 11x17)
• X7400 series
• Up to 40 ipm in A4 (40 ipm in Letter)
• Up to 21 ipm in A3 (21 ipm in 11x17)
• X7600 series : as fast as 8.3 sec (Color) / 6.8 sec (Mono)
From Ready • X7500 series : as fast as 8.9 sec (Color) / 7.2 sec (Mono)
• X7400 series : as fast as 9.9 sec (Color) / 8.0 sec (Mono)
FPOT
• X7600 series : as fast as 20.3 sec (Color) / 18.8 sec (Mono)
From Sleep • X7500 series : as fast as 20.9 sec (Color) / 19.2 sec (Mono)
• X7400 series : as fast as 21.9 sec (Color) / 20.0 sec (Mono)
Resolution 1200 x 1200 dpi (Full Speed)
Printer Languages PCL5 / PCL6(XL) / PostScript Level 3 / PDF V1.7
PCL 95 Scalable Fonts (Include OCR-A / OCR-B) / 1 Bitmap
Font
Postscript3 136 Scalable Fonts
Item Specification
XP (32 / 64 bit) / 2003 Server (32 / 64 bit) / Vista (32 / 64 bit) / 2008 server (32 /
64 bit) / Windows 7 (32 / 64 bit) / 2008 Server R2 (64 bit) / Windows 8 (32 / 64
Windows
bit) / Windows 8.1 (32 / 64 bit) / Windows Server 2012 (64 bit) / Windows Server
2012 R2 (64 bit)
• RedHat Enterprise Linux WS 5, 6 (32/64bit)
Printer Driver • Fedora 12, 13 ,14,15,16,17,18,19,20(32/64bit)
Supporting OS • OpenSuSE 11.2, 11.3, 11.4, 12.1, 12.2,12.3,13.1 (32/64bit)
Linux • Ubuntu 10.04, 11.04, 11.10, 12.04, 12.10,13.04,13.10,14.04 (32/64bit)
• SuSE Linux Enterprise Desktop 10, 11 (32/64bit)
• Debian 6, 7 (32/64bit)
• Mint 13, 14, 15, 16 (32/64bit)
Mac OS Mac OS X 10.6 ~ 10.10
USB Memory Direct Print PRN / PDF / TIFF / JPEG / XPS
WSD print / Secure print / Stored print / Booklet / N-up / Cover page / Barcode /
Print Features Eco / Poster / Glossy / Watermark / Tray Priority setting / Auto tray setting / Tray
Protection / USB print / Secure PDF print / Google Cloud print
Item Specification
• X7600GX / X7500GX / X7400GX
• Simplex : Up to 120 ipm (@ 300 x 300 dpi)
• Duplex : Up to 240 ipm (@ 300 x 300 dpi)
Scan Speed
• X7600LX / X7500LX / X7400LX
• Simplex : Up to 80 ipm (@ 300 x 300 dpi)
• Duplex : Up to 160 ipm (@ 300 x 300 dpi)
Color Mode Mono / Gray / Color
Compatibility Network TWAIN / Network SANE
Scan method MMT
PDF / Searchable PDF / Compact PDF/ PDF Encryption / Digital Signature in
File Formats PDF / PDF/A / Single-Page-PDF / Multi-Page-PDF / TIFF / Single-Page-TIFF /
Multi-Page-TIFF / XPS / Single-Page-XPS / Multi-Page-XPS / JPEG
Optical (ADF) Up to 600 x 600 dpi
Optical (Platen) Up to 600 x 600 dpi
Resolution
Enhanced (ADF) Up to 4,800 x 4,800 dpi
Enhanced (Platen) Up to 4,800 x 4,800 dpi
Scan Destinations Email / FTP / SMB / HDD / USB / WSD / PC / Internet FAX
Multi Destinations Yes
Communication Protocol SMTP(IPv4, IPv6, SSL/TLS) / POP3(IPv4, IPv6, SSL/TLS) / FTP(IPv4, IPv6) /
SMB(IPv4, IPv6) / WSD / T4Net
• X7600GX / X7500GX / X7400GX
• Min. A6 SEF(105 X 148mm)
ADF • Max. 297 x 437 mm (11.7" x 17.2")
Scan Size
• X7600LX / X7500LX / X7400LX
• Max. 297 x 437 mm (11.7" x 17.2")
Platen Max. 297 x 437 mm (11.7" x 17.2")
Scan Original Types Text / Text & Photo / Photo
Item Specification
• X7600 series
SDMC (Single • up to 60/60 cpm in A4
Document • X7500 series
Multiple Copy) • up to 50/50 cpm in A4
(Mono / Color) • X7400 series
• up to 40/40 cpm in A4
• X7600 series
Copy Speed
• Simplex to Simplex : Up to 60/60 cpm in A4/Letter
(DSDF)
• Duplex to Simplex : Up to 60/60 ipm in A4/Letter
MDMC (Multiple • X7500 series
Document
Multiple Copy) • Simplex to Simplex : Up to 50/50 cpm in A4/Letter
Item Specification
Darkness Control 11 Levels
Contrast Control 11 Levels
Multi Copy 1 - 9,999
Duplex Copy Built-in
Copy Original Type Text / Text & Printed Photo / Text & Glossy Photo / Newspaper / Printed Photo /
Glossy Photo / Copied Original / Map / Light Original
Copy Features ID Copy / N-up / Booklet / Image Repeat / Auto Fit / Book Copy / Poster Copy /
Watermark / Image Overlay / Stamp / Covers / Job Build / Preview / Erase Edge /
Image Shift / Image Adjustment / Background Adjustment
Item Specification
Compatibility ITU-T G3 / Super G3
Communication System PSTN/PABX
Modem Speed 33.6 Kbps
TX Speed 3sec/1page ( based on ITU-T No. 1 chart )
Standard 1 sec / LTR
Scan speed Fine 1 sec / LTR
S.Fine 1 sec / LTR
Std 203 x 98 dpi
Fine 203 x 196 dpi
Resolution (Mono)
S.Fine 300 x 300 dpi
Ultra Fine 600 x 600 dpi
Std N/A
Resolution (Color) Fine N/A
S.Fine N/A
Compression Method MH / MR / MMR / JBIG
Fax Memory (Standard / Max.) N/A
Dual Lines Option
Handset N/A
On hook Dial Yes
Search Yes (Address Book)
1-Touch Dial N/A
Speed Dial 500 locations
Fax Features TAD I/F Yes(First Line)
Tone/Pulse Yes (Selectable in Tech Mode)
Pause Yes
Auto Redial Yes
Last Number Yes
Redial
Item Specification
Distinctive Ring No
Caller ID Yes
External Phone Yes(First Line)
Interface
Fax Forward to Yes
E-Mail
Fax to PC N/A
Broadcasting Yes
Delayed Fax Yes
Color Fax N/A
Tx/Rx Journal Yes
Report & List Print Confirmation 2 Types Available (With Image TCR / Without Image TCR)
out Auto Dial List N/A
System Data List N/A
Item Specification
Standard 1,040 sheets
Multipurpose 100 sheets
Maximum 6140 sheets
Input Capacity
NOTE
Item Specification
• Plain Paper: 70-90 g/m² (18.5-24 lb/ Duplex)
• Thick Paper: 91-105 g/m² (25-28 lb / Duplex)
• Heavy Weight Paper : 106-176 g/m² (Duplex)
• Extra Heavy Weight 1 Paper : 177-220 g/m²
• Extra Heavy Weight2 : 221~256g/m²(Duplex)
• Extra Heavy Weight3 : 257~300g/m²
• Thick Cardstock : 164~216g/m² (Duplex)
• Heavy Cardstock : 217~256g/m²(Duplex)
• Extra Heavy Cardstock1 : 257~300g/m²
• Thick Glossy : 164~216g/m²
• Heavy Glossy : 217~256g/m²
• Trasnparency : 138~146g/m²
Media weight • Label : 120~150g/m²
• Envelope : 75~90g/m²(Only Tray1 Support)
• Thick Envelope : 91~120g/m²(Only Tray1 Support)
• Thin Paper: 60-69 g/m² (16-19 lb/ Duplex)
• Cotton paper : 75-90 g/m² (Duplex)
• Colored : 75-90 g/m² (Duplex)
• Pre-Printed : 71-90 g/m² (Duplex)
• Recycled : 60-90 g/m² (Duplex)
• Bond Paper: 105-120 g/m² (Duplex)
• Letterhead : 75-90 g/m² (Duplex)
• Hole Punched Paper: 75-90 g/m² (Duplex)
• Thin CardStock : 105-163 g/m² (Duplex)
• Thin Glossy : 106-163 g/m² (Duplex)
• H/W Install Detect: Yes
• Paper Empty & Low Level Detect: Yes
Sensing
• Paper Type Detect: No
• Paper Size Detect: Yes
• Plain Paper: 100 sheets @ 80 g/m²
• Envelopes: 10 sheets @ 75 g/m²
NOTE
Capacity
Support Envelope : Monarch, DL, C4, C5, C6, No10 No9
Item Specification
• Paper Empty Detect: Yes
Sensing
• Paper Size Detect: Yes
Capacity 100 sheets
• Width: 128 - 297 mm (5" - 11.7")
Document Size
• Length: 140 - 432 mm (5.5" - 17")
DSDF (LX model)
• Simplex : 42 - 163 g/m² (11.25 ~ 43.25 lb)
Document Weight
• Duplex : 50 - 163 g/m² (13.25 ~ 43.25 lb)
Auto Detected Size A3 / A4 / A5 / B4/ B5/ Letter / Lgeal / Statement / Folio / Executive
Capacity 250 sheets
• Width: 105 - 297 mm (4.13" - 11.7")
Document Size
• Length: 140 - 432 mm (5.5" - 17")
DSDF (GX model) • Simplex : 60 - 163 g/m² (11.25 ~ 43.25 lb)(Guarantee) 42~60 &
163~220g/m² (Support)
Document Weight
• Duplex : 60 - 163 g/m² (13.25 ~ 43.25 lb)(Guarantee) 50~60 & 163~220g/m²
(Support)
Auto Detected Size A3 / A4 / A5 / A6 SEF / B4/ B5/ Letter / Lgeal / Statement / Folio / Executive
Document Size • Width: 140 - 297 mm (5.5" - 11.7")
Platen Unit
• Length: 140 - 432 mm (5.5" - 17")
Standard 500 sheets Face Down
Output Capacity
Maximum 615 sheets [ 500 sheets (Standard) + 125 sheets (Job Separator) ]
Max. Size 320 x 457 mm (12.6" x 18")
Printing size
Min. Size 98 x 139.7 mm (3.8" x 5.5")
Duplex Printing Media types Plain / Thin / Bond / Hole Punched / Pre-Printed / Recycled / Thin CardStock /
Letterhead / Thick / Cotton / Colored / Archive / Thin Glossy / Thick Glossy / Heavy
Glossy / Heavy weight / Extra Heavy weight1,2
Media weight 16~47 lb (60 to 256 g/m²)
Network Interface
Item Specifications
[Windows]
• Microsoft Windows XP(32/64bits) / 2003(32/64bits) /
Vista(32/64bits) / Win7 / Win8
[Mac]
• Mac OS 10.5 ~ 10.8
[Linux]
• RedHat 8 ~ 9
Network OS
• Fedora Core 1~4
• Madrake 9.2 ~ 10.1
• SuSE 8.2 ~ 9.2
[Novell]
• Netware 5.x, 6.x(TCP/IP Only)
[Others]
• Unix (HP-UX, Solaris, SunOS, SCO)
TCP/IPv4, HTTP, SNMPv1/v2c/v3, LDAP, SMTP, SSL/TLS, IPSec,
TCP/IP
DNS,WINS, SLP, Bonjour, SSDP,DDNS, DHCP/BOOTP,IPv6
IPX/SPX No
NW Protocols
Ether Talk No
NetBIOS over TCP/IP Yes
Others HTTPS, IPSec, 802.1x
Static IP Yes
Auto IP Yes
IP Addressing
BOOTP Yes
DHCP Yes
MIB-2(RFC 1213) Yes
Host Resource MIB (RFC Yes
2790)
Printer MIB (RFC 3805) Yes
SNMP/MIB Access
Finisher MIB (RFC 3806) Yes
Samsung Private MIB Yes
HP Compatibility Yes - Patially
SNMP Trap Yes
Window Printing (SMB) No
LPR/LPD Yes
IPP Yes
Printing Protocols Netware I-Print No
Netware NDPS No
Ether Talk No
Port 9100 Yes
Item Specifications
DNS Yes
Dynamic DNS Yes
Multicast DNS(Bonjoure) Yes
Device Discovery
WSD (incl. Print & Scan) Yes (Print & Scan)
SLP Yes
uPNP(SSDP) Yes
Item Specifications
Authentication (Local) Yes
Authentication (Network) Yes (SMB / Kerberos / LDAP / IPSec / EAP)
IP Address Filtering Yes (IPv4 Filtering / IPv6 Filtering / MAC Filtering)
HDD Overwrite Yes
(Standard)
HDD Overwrite (Max. 9
Overwrites)
Security
Secure Print Yes
Encrypted Secure Print Yes
Encrypted PDF Mode Yes
(Encrypted Scanning)
IP Sec Yes
Smart Card Yes
Authentication
2.2.8. Supplies
NOTE
• Depending on the print pattern and job mode used, the consumable’s lifespan may differ.
CAUTION
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine
you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different
configurations of toner cartridges and other supplies according to the specific country conditions.
Some of the machine’s parts have shorter life span than machine’s life.
To ensure that the machine produces good copies and to extend its service life, it is recommended that these maintenance
parts at specific intervals be replaced as instructed.
NOTE
NOTE
• Depending on the print patterns and job mode used, the lifespan may differ.
Maintenance Table
• EM : Emergency Maintenance (as Needed)
• C : Clean
• R : Replace
NOTE
The period as shown in the table means lifespan for each maintenance parts.
When replacing the fuser unit, engineer should not need to replace Paper path and DSDF's material items such as
pick-up/forward/sepration rollers etc.
The usage of fuser unit and pick-up/forward/separation roller will be different as mixing Copy/Scan/Print job.
Section Item EM 30K 45K 72K 100K 180K 200K 220K 360K 720K
Waste Toner Container C R
Waste Toner Around Waste Toner C
Container
Toner Cartridge Y,M,C C R
Toner Cartridge K C R
Drum Unit Y,M,C C R
Imaging Unit Drum Unit K C R
Development Unit C R
Around Toner Pipe C
Paper Dust Stick C
Fuser Unit Fuser Unit C R
ITB Unit C R
ACR sensor C
Transfer Unit ITB Cleaner R
Transfer Roller Assy C
R
(T2)
Pick-Up / Forward / C
Reverse(Separation)
roller * R
(for Tray X)
Paper Path MP Pick-Up / Forward C R
/ Reverse(Separation)
roller *
Regi / Feed / Duplex C
roller
DSDF Pick-Up roller C R
Assy
DSDF C R
DSDF Reverse(Separation)
roller Assy
White sheet / White C
sponge / Feed roller
2.2.10. Option
Option Configuration
Option List
Item Model X7600 series X7500 series X7400 series
Cabinet Stand SL-DSK501T Yes Yes Yes
Double(Dual) Cassette Feeder SL-PFP501D Yes Yes Yes
High Capacity Feeder -
SL-HCF501B Yes Yes Yes
Under(Bottom)
High Capacity Feeder - Side
SL-HCF501S Yes Yes Yes
(LCT : Large Capacity Tray)
Working Table CLX-WKT001 Yes Yes Yes
Multi Purpose Table SL-WKT101 Yes Yes Yes
Fax Kit CLX-FAX160 Yes Yes Yes
Fax Multiline Kit SL-FAX2501 Yes Yes Yes
FDI(Foreign Device
CLX-KIT10F Yes Yes Yes
Interface)Kit
Job Separator SL-JST501S Yes Yes Yes
Cassette Locking Kit SL-CLK501 Yes Yes Yes
• CLX-DHK11C (for
DCF)
• CLX-DHK12C (for
DCF)
Dehumidifying Heater Kit Yes Yes Yes
• SL-DHK511C (for
HCF/LCT)
• SL-DHK512C (for
HCF/LCT)
Wireless / NFC Kit SL-NWE001X Yes Yes Yes
Wireless / NFC / BLE Kit SL-NWE002X Yes Yes Yes
Additional Network Kit
SL-NWA001N Yes Yes Yes
(Dual Network Kit)
550-Sheet Inner Finisher SL-FIN502L Yes Yes Yes
3,250-Sheet Stapling Finisher
SL-FIN701H Yes Yes No
(High Volume Finisher)
2,250-sheet Booklet Finisher SL-FIN701B Yes Yes No
• SL-HPU501T (2/3 hole)
Punch Kit for 500- sheet Inner • SL-HPU501F (2/4 hole)
Yes Yes Yes
Finisher • SL-HPU501S
(Swedish)
• SL-HPU701T (2/3 hole)
Punch Kit for 3,250- sheet • SL-HPU701F (2/4 hole)
Yes Yes No
Finisher • SL-HPU701S
(Swedish)
NOTE
Option Specification
Item Specification
Model Name SL-PFP501D
Capacity 520 x 2 Sheets
• Cassette 1 : 148.5 x 210 mm ~ 297 x 432 mm (5.8" x 8.2" ~ 12" x 18")
Media Sizes
• Cassette 2 : 148.5 x 210 mm ~ 297 x 432 mm (5.8" x 8.2" ~ 12" x 18")
Plain / Thin / Bond / Hole Punched / Pre-Printed / Recycled / Thin CardStock /
Media types Letterhead / Thick / Cotton / Colored / Archive / Thin Glossy/ Heavy weight/ Extra
heavy weight
• Plain Paper: 71-90 g/m²(18.5-24 lb/ Duplex)
• Thick Paper: 91-105 g/m²(25-28 lb / Duplex)
• Heavy Weight Paper : 106-176 g/m²(Duplex)
• Extra Heavy Weight 1 Paper : 177-216 g/m² (Duplex)
• Extra Heavy Weight 2 Paper : 217-256 g/m² (Duplex)
• Extra Heavy Weight 3 Paper : 257-300 g/m²
• Thin Paper: 60-69 g/m² (16-19 lb/ Duplex)
Dual Cassette • Cotton paper : 75-90 g/m² (Duplex)
Feeder Media weight
• Colored : 75-90 g/m² (Duplex)
• Pre-Printed : 71-90 g/m² (Duplex)
• Recycled : 60-90 g/m² (Duplex)
• Bond Paper: 105-120 g/m² (Duplex)
• Letterhead : 75-90 g/m² (Duplex)
• Hole Punched Paper: 75-90 g/m² (Duplex)
• Thin CardStock : 105-163 g/m² (Duplex)
• Thin Glossy : 106-163 g/m² (Duplex)
• H/W Install Detect: Yes
• Paper Empty & Low Level Detect: Yes
Sensing
• Paper Type Detect: No
• Paper Size Detect: Yes
Dimension 566 x 610 x 265 mm (22.3" x 24" x 10")
Weight Net 20 kg, Packing 23.5 kg
Item Specification
Model Name SL-HCF501B
Capacity 2000 sheets @ 20lb (80 g/m²)
Media sizes A4,Letter
High-Capacity Media types Plain Paper, Thin Paper, Thick Paper, Punched Paper
Feeder - Bottom Media weight 60 to 300gsm
(2k)
• H/W Install Detect : Yes
• Paper Empty & Low Level Detect : Yes
Sensing
• Paper Type Detect : No
• Paper Size Detect : No
Model Name SL-HCF501S
Capacity 3000 sheets @ 20lb (80 g/m²)
Media sizes A4,Letter
Media types Plain Paper, Thin Paper, Thick Paper, Punched Paper
High-Capacity
Feeder - Side (3K) Media weight 60 to 300gsm
• H/W Install Detect : Yes
• Paper Empty & Low Level Detect : Yes
Sensing
• Paper Type Detect : No
• Paper Size Detect: No
Model Name SL-DSK501T
Stand Dimension 585 x 670 x 257 mm
Weight (Net) 18 kg
Model Name SL-JST501S
Job Separator
Capacity 125 sheets @ (80g/m²)
Model Name SL-FIN502L
Capacity 500 sheets stacking, internal
Staple Cartridge 5000 staples / cartridge
capacity
Stacking • Top Tray : 50 sheets (A4/LT @ 80gsm)
• Finishing Tray : 500 sheets (A4/LT @ 80gsm)
Stapling • Max. Number of Sheets : 50 sheets stapling with 90g/m² sheet
Inner Finisher
• Stapling Positions : Front flat & corner(45) / Dual / Rear flat & corner(45)
Saddle Stapling N/A
Offline Stapling N/A
Offset at Non Yes
Staple job
Offset at Staple job N/A
Output Stacking Face Down
Item Specification
Model Name SL-FIN701H
Capacity 65 sheets stapling / 3250 sheets stacking
Staple Cartridge 5000 staples / cartridge
capacity
Stacking • Top Tray : 250 sheets (A4/LT @ 80gsm)
• Finishing Tray : 3000 sheets (A4/LT @ 80gsm)
3250-sheet
Stapling • Max. Number of Sheets : 65 sheets stapling with 90g/m² sheet
Finisher
• Stapling Positions : 2 Corners (Single, 45 degree), Center (Double)
Offline Stapling Yes
Offset at Non Yes
Staple job
Offset at Staple job Yes
Output Stacking Face Down
Model Name SL-FIN701B
Capacity 65 sheets stapling / 2000 sheets stacking
Staple Cartridge 5000 staples / cartridge
capacity
Stacking • Top Tray : 250 sheets (A4/LT @ 80gsm)
• Finishing Tray : 2000 sheets (A4/LT @ 80gsm)
2250-sheet Stapling • Max. Number of Sheets : 65 sheets stapling with 90 g/m² sheet
Booklet Finisher • Stapling Positions : 2 Corners (Single), Center (Double)
Saddle Stapling • Max. Number of Sheets : 25 sheets stapling with 80 g/m² sheet
Offline Stapling Yes
Offset at Non Yes
Staple job
Offset at Staple job Yes
Output Stacking Face Down
Model Name SL-HPU701T/SL-HPU701F/SL-HPU701/S
Punch Kit Available Unit Auto change 2/3 hole or auto change 2/4 hole, Swedish 4
Paper weight 52~300 g/m²
Model Name SL-HPU501T/SL-HPU501F/SL-HPU501S
Punch Kit (Inner) Available Unit Auto change 2/3 hole or auto change 2/4 hole, Swedish 4
Paper weight 52~256 g/m²
Model Name CLX-WKT001
Dimension 153 x 124 x 39.7 mm (6 x 4.9 x 1.6 inch)
Working Table
(WxDxH)
Weight 82 g (0.18 lb)
Model Name SL-WKT101
Dimension 282 x 468 x 99 mm (11.1 x 18.4 x 3.9 inch)
Working Table
(WxDxH)
Weight 828 g (1.825 lb)
1) Front view 1
7 Power-switch
8 Power receptacle
9 Tray2
10 Tray1 (Top tray)
11 Front door
12 Paper output tray
2) Front view 2
1 Scanner glass
2 White sheet
3 Multi-purpose tray paper width guide
4 Multi-purpose tray
5 USB keyboard port
6 USB port
Rear view
Inner view
The feeding system picks up a paper from the cassette or MP tray and transports it to the machine inside. After printing
process, the paper is put out on the exit tray. The feeding system mainly consists of the pick up unit, registration unit,
transfer roller Assy, Exit unit.
a) Rollers
• Feed roller
- This roller transports the paper sent from the forward/reverse roller to the registration roller.
• Registration roller
- This roller aligns the leading edge of the paper and transports the paper to the transfer roller Assy.
NOTE
Item Function
Tray1 paper size detection sensor Detects Tray1 paper size
Tray1 paper empty detection sensor Detects Tray1 paper empty
Tray1 upper limit detection sensor Detects Tray1 upper limit
Tray1 paper Lead Edge detection sensor Detects Tray1 paper Lead Edge
Tray2 paper size detection sensor Detects Tray2 paper size
Tray2 paper empty detection sensor Detects Tray2 paper empty
Tray2 upper limit detection sensor Detects Tray2 upper limit
Tray2 paper Lead Edge detection sensor Detects Tray2 paper Lead Edge
Item Function
Tray2 paper feed jam detection sensor Detects Tray2 paper feed jam
Tray3 paper size detection(Option) sensor Detects Tray3 paper size
Tray3 paper empty detection(Option) sensor Detects Tray3 paper empty
Tray3 upper limit detection(Option) sensor Detects Tray3 upper limit
Tray3 paper Lead Edge detection (Option) sensor Detects Tray3 paper Lead Edge
Tray3/4 paper feed jam detection (Option) sensor Detects Tray3/4 paper feed jam
Tray4 paper size detection(Option) sensor Detects Tray4 paper size detection
Tray4 paper empty detection(Option) sensor Detects Tray4 paper empty
Tray4 upper limit detection(Option) sensor Detects Tray4 upper limit
Tray4 paper Lead Edge detection (Option) sensor Detects Tray4 paper Lead Edge
Paper regi. jam detection sensor Detects Paper regi. jam
Paper fuser-out jam detection sensor Detects Paper fuser-out jam
Exit tray1 paper full detection sensor Detects Exit tray1 paper full
Exit2 tray path &Return path solenoid Changes paper path
Return motor Controls 2nd Exit Tray and duplex printing
Exit tray2 paper full detection sensor Detects Exit tray2 paper full
Exit 2 paper return detection sensor Detects Duplex Return position
1st Duplex motor Controls duplex printing
2nd Duplex motor Controls duplex printing
Duplex1 jam detection sensor Detects Duplex1 jam
Duplex2 jam detection sensor Detects Duplex2 jam
MPF Paper empty detection sensor Detects MPF Paper empty
NOTE
Specification
1) Structure : Drawer Type
3) Paper support
• Plain paper : A5, A4, A3(not support in tray1), B5, B4, Letter, 11"×17"(Ledger), Statement, Legal
When pick-up takes place, the pickup roller moves down to come into contact with the surface of the paper. If the cassette is
installed, the LEVER-INPUT CST is pushed and pick up roller moves down. The forward roller and the reverse roller
serve to make sure that a single sheet of paper is moved to the paper path, and the paper is moved as far as the registration
roller by the work of the feed roller.
NOTE
Pick–Up Unit 1
Pick–Up Unit 2
The registration (Regi.) roller is driven by the Regi./MP motor. The Regi. clutch itself is located between the Regi. clutch
and Regi./MP motor. The registration roller ON/OFF signal is used to match the leadedge of the toned image on the
ITB with that of the leadedge of the paper.
The MPF Unit allows feeding of specialty media stock, envelopes, and custom size paper.
■ Specification
1) Capacity : 100 sheets ( 80g/ paper standard)
4) Feeding Speed : 48 ppm (X7600/K7600) , 40 ppm (X7500/K7500), 32 ppm (X7400/K7400) Letter/A4 LEF (Long
Edge Feeding)
■ Paper Separation
When the MP paper detection[A] sensor detects paper and the machine gets a MP printing job, the MP solenoid[B] drops the
pick-up roller[C] onto the top of the paper stack on the MP tray.
This machine uses an FRR (Feed and Reverse Roller) system for feeding paper. The friction between the reverse roller[D]
and forward roller[E] separates the top sheet of paper from the stack.
This machine uses four drum units, four deve unit, and four laser beams for color printing. Each drum unit consists of a
drum, charge roller, cleaning blade. Each deve unit consists of a magnetic roller, mixing auger.
The OPC drum [A] is charged with a negative voltage and is exposed by the light from the LSU (Laser Scanning unit) [B].
The light produced by the laser creates a latent image by discharging on the surface of the OPC drum. The negatively
charged toner is attracted to the latent drum image due to an electric field. The toner (real image) on each OPC drum is
moved to the transfer belt[C] by the positive bias applied to the first transfer roller. All four toners (color image) are
transferred to the paper by a positive charge applied to the second transfer roller[D].
1) OPC drum charge : The charge roller gives the drum a negative charge.
2) Laser exposure : Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3) Development : The developing roller carries negatively charged toner to the latent image on the drum surface. This
machine uses four independent drum units and deve units.
4) Transfer
• Image transfer : The first transfer rollers opposite the OPC drums transfer toner from the drums to the transfer belt.
Four toner images are super-imposed onto the belt.
• Paper transfer : The second transfer roller transfers the toner from the transfer belt to the media.
5) Cleaning for OPC drum : The cleaning brush and blade remove remaining toner on the drum surface after image
transfer to the paper.
6) Quenching for OPC drum : Quenching is done by illuminating the whole area of the drum with the laser at the end
of every job.
This machine uses the tandem type drum units and deve units. It makes 4 color developing during one paper path and
increase the productivity for color printing.
The deve units are not interchangeable but the drum units for YMC color are interchangeable. The black drum unit is
independent. The diameter of the drum is 30 mm (circumference: about 94.2 mm).
The drum unit has the charge roller to charge the drum surface and cleaning roller to clean the charge roller.
The CRUM is the sub part of the Drum unit. It stores the count information and several data. If the drum unit is replaced, the
count information stored by the old drum unit could not be kept.
Each color OPC drum and Magnetic roller is driven by each color motor. The OPC Drum and Magnetic roller are supplied
with power from the coupling.
The BLDC motor maintains the constant speed. So, the speed sync for each color depends on the BLDC motor without
the additional device.
Phase sync for each OPC runout prints the pattern on the ITB and is adjusted by the data automatically.
This machine uses a dual-component development system and has four deve units. Each new unit contains 245g of magnetic
toner carrier(developer powder). The developer powder is supplied to the magnetic(development) roller[A] by the two
mixing augers[B]. The diameter of the magnetic roller is 18 mm.
Each deve unit has a TC(Toner Carrier) sensor[C]. They are used for controlling the operating range of toner density.
■ Developer Agitation
Two mixing augers[A] circulate the developer forward and backward to agitate the developer in order to mix the developer
and toner well.
Y/M/C cartridge contains 570g of toner and K cartridge contains 840g of toner. Y/M/C cartridge contains 55g of carrier and
K cartridge contains 80g of carrier.
Toner in the K cartridge is transferred to the Spring-ETC by the Wheel-Paddle Toner and transferred to the Reservoir by
Spring-ETC.
The toner on the four drums is moved to the Transfer-ITB by four first transfer rollers.
The image overlapped by four colors is moved to the paper by the second transfer roller. The remaining toners are removed
by the cleaning blade and moved to the waste toner container.
This process is done with one rotation of the ITB. The arrow above the C and M drums on the diagram shows the direction
of ITB rotation. The rotation is made by the friction between the drive roller and transfer belt. The tension roller provides
tension to block slip.
There are three ACR sensor and one photo sensor. Two of them are for the line position adjustment and the other is for
process control. One photo sensor controls the position of the first transfer roller.
The drive motor[A] drives the transfer belt[B] by using gears and the ITB drive roller[C].
The transfer belt[B] and black OPC[D] is synchronized by the drive motor[A].
The ITB-cleaner removes toner (during printing) and the ACR sensor patterns (during process control or automatic line
position adjustment) from the belt. Belt cleaning is completed while the transfer belt makes one rotation. The ITB drive
motor drives the ITB-cleaning motor.
The cleaning blade[A] in the ITB cleaner always contacts the transfer belt[B], and removes the used toner from the belt.
Then the toner collection auger[C] transports the waste toner to the waste toner container.
The film[D] on the ITB cleaner protects against toner contamination. The driving power by driver roller is transferred to the
tension roller[E] and the toner collection auger gear[F] drives the gear[G], and collects the toner.
1) Main Function
• Toner Buffer Space (about 0.6K Page Volume) which enable users to continue printing until new toner cartridge is
delivered from purchase
2) Working Mechanism
• Toner level sensing method in Reservoir.
- Toner level checked by time which floating actuator shuttering light sensor(Toner full sensor) window.
• Toner supply to Reservoir
- As toner level in reservoir(High, Middle, Low), operate toner bottle supply motor 1500ms, 900ms, 600ms.
3) Troubleshooting
1) Enter service mode and execute the toner dispense motor.
Service Mode > Diagnostics Engine Diagnostics Engine Test Routines > Toner Dispense Motor (Y,M,C,BK)
NOTE
There is no test routine for toner full sensor in the reservoir unit.
This section describes the image fusing process used by the machine.
This unit fuses the toner that was transferred by the transfer roller onto the paper, by applying a combination of heat and
pressure to complete the fusing process.. This machine uses an instant fusing system (NIF type). The fuser unit design for
this series has improved. The Fuser Belt has been changed to require less heat capacity and still fuse the toner properly.
Additionally, the life has been improved by incorporating a Sub-Bush system with a lubricant storage design.
NOTE
This Fuser Unit is common for both the Color and Mono series.
1) Lamp Halogen
The fuser unit has two halogen lamps. One heats the center of the fusing belt, the other heats the end of axial direction.
These halogen lamps are lit alternately to heat the fusing belt. Each lamp has its coil in a different location. The coil of
the center heater lamp is in the center, those of the side heater lamp are on both sides. The lamps are fixed inside of
the fusing belt. When rotating the fusing belt, these lamps does not rotate.
2) Belt Fuser
The belt fuser gets heat from the halogen lamp and transfer it to toner and paper. The belt fuser consists of three
thin-layers. The thin fusing belt reduces warming up time and mode changing time. To prevent the fusing belt from
adhering to the toner, the surface of the fuser belt is fluorinated. There is a Nip inside the fusing belt. Tension springs
are used to keep a constant Nip Area where the Fusing Belt contacts the Pressure Roller.
5) Thermostat
Thermostats cut off the power supply to the halogen lamp by opening the circuit when the fusing belt becomes
abnormally hot as a result of problems such as NC sensor malfunction. These thermostats are used to prevent abnormal
operation. When the thermostat is triggered, it must be replaced (as well as the other damaged parts in the fuser unit).
The fuser motor[A] drives the pressure roller[B] through the gear train. The fusing belt[C] pressurized by the pressure
roller[B] is rotated by driving it.
When the main switch is turned on, the CPU turns on the fuser lamps. The lamps stay on until the NC sensors detect that the
standby temperature has been attained; then the CPU raises the temperature up to the printing level temperature.
■ Overheat Protection
The CPU cuts power to the fusing lamp in the following cases :
• The belt temperature detected by the NC sensors keeps higher than 220°C for 20 sec.
• The belt temperature detected by the NC sensors keeps higher than 230°C for 3 sec.
• The relay off works when belt temperature detected by the NC sensors is higher than 230°C
The following components are used when thermistor overheat protection fails :
• Two thermostats get into line with the common ground wire of the fusing lamp.
• If one of the thermostat temperatures becomes higher than 195°C, it opens and cuts power to the fusing lamp. If the
other thermostat temperature becomes higher than 195°C, it also opens and cuts power to the fusing lamp.
When paper passes between OPC Nip and Fuser Nip, the fuser unit controls paper loop level.
■ Loop control
The fuser unit detects the signal for photo sensor 1,2 and decides paper loop level. And it controls motor speed as paper
loop level.
LSU consists of 1 polygon motor and 4 laser diodes(LD) units and forms a latent image on the surface of 4 OPC drums. For
this process, LSU has a collimator lens, cylindrical lens, 2 F-Theta Lens, 2 reflective mirrors on optical path for each color.
This LSU adopted the cross scan type scanning. K Color and C Color scan the laser beam from the rear to the front, M Color
and Y Color scan the laser beam from the front to the rear.
Also, the LSU has a skew adjustment function which adjusts the scanning line by step motor.
The laser beam from the LSU is placed at intervals of 78mm for each color. All colors uses the same polygon motor for
oblique incidence.
F2 Lens [A] determines the slope of the primary scanning line and the image position of the secondary scanning direction.
This is adjusted at the factory. The primary scanning line slope by the machine difference is adjusted by skew adjustment
in the LSU.
Reflecting mirrors [B] on each color path adjust the curvature of primary scanning. This is adjusted at the factory.
The machine has two beam detector sensor boards (PD PBA includes 4 sensors.). They are located at each corner of the
laser optics-housing unit.
The arrow in the above diagram shows the data scanning direction for each color. Black (& Cyan) and Yellow (& Magenta)
use the same polygon motor scanning in opposite directions.
During automatic line position adjustment, the line patterns below are created eight times on the transfer belt. The spaces
between the lines (KK, CC, MM, YY, KC, KM, KY) are measured by the front, center, and rear ID sensors. The controller
takes the average of the spaces, then adjusts the following positions and magnification :
• KK, CC, MM, YY: Spaces between two lines of the same color.
• KC, KM, KY: Spaces between a black line and each color line.
■ Adjustment
• Sub Scan Line Position for CMY
The adjustment of the sub-scan line position for CMY is based on the line position for K. The machine measures the gaps
between the lines of each color in the pattern on the transfer belt. When the gaps for a color are not correct, the machine
moves the image of the color up or down the sub scan axis. To do this, it changes the laser write timing for that color.
■ Adjustment Conditions
Line position adjustment can be turned on or off. However, it is normally recommended to turn on this function.
Line position adjustment timing depends on several settings. These settings include the following :
• ΔT = Temperature change of LSU (Laser Scanning Unit) between the temperature of the previous line position
adjustment and the current temperature.
Line position adjustment interrupts printing and then starts automatically when one of these conditions occurs when the
machine checks at the sheet interval.
2) Pages > Output threshold for all outputs (default: 500 pages)
1) Line position adjustment starts automatically when waste toner container is removed and reinstalled.
1) When the machine detects a new drum unit or developer unit, line position adjustment is automatically performed.
ITB replaced :
1) When the machine detects a new ITB or other ITB, SVC engineer have to execute the adjustment manually.
Skew adjustment assembly[A] consists of the worm gear[1] for adjustment and worm gear[2]. When ACR executes, it
detects and adjusts the scanning line slope automatically.
Skew adjustment assembly[A] for magenta, cyan, and yellow adjusts the skew angle of the F2 lens[B]. This mechanism
corrects main scan skew.
The following diagram displays the locations of the printer drive motors.
Power Train Pick-up : normal rotation (Pick-up input) / counter rotation (Cst Lift input)
• 1 PM STEP → normal rotation → 2 Gear (Pick-Up driving)
• 1 PM STEP → counter rotation → 3 Gear → 4 5 Gear → 6 Gear & Coupler (Cst Lift driving)
This section describes the printer scanner system parts and functions.
The scanner is used to scan the document on the Platen Glass and/or using the ADF [Slit Glass Area] using a CCD(Charge
Coupled Device). It then transfers the converted digital image and to the printer engine where it is converted to a Bitmap
Image and printed.
The scanner itself uses FR carriage and HR carriage that is moved by a drive cable, and it scans the original document on
the scan platen glass or ADF(Auto Document Feeder).
• FR(Full Rate) carriage: Illuminates the original and reflects the light at a 90 degree angle.
• HR(Half Rate) carriage: Transfers the reflected light from the FR carriage to the lens.
• Imaging module: Make an image on CCD
HR carriage moves at half distance and half speed of FR carriage. This principle keeps a regular gap between the original
and imaging lens.
1) Lamp installed to FR carriage illuminates the original. The reflected light is moved to Mirror #1.
2) The reflected light from Mirror #1 is send to imaging lens through the Mirror #2,3.
4) The optical image is generated to the electrical signal by the CCD sensor.
To make a stable image, the gap between original and lens must be kept. For this, HR carriage moves at half distance and
half speed of FR carriage.
Each color element signal in optical image is separated by CCD sensor to Red, Green, Blue.
Red CCD sensor element extracts the red color from optical image, green CCD sensor element extracts the green color
from optical image, and blue CCD sensor element extracts the blue color from optical image. After extraction, each
color is changed to electrical-analog signal.
Analog image signal is changed to digital image signal by A/D converter and transfers to the processor.
Image scan of the main scanning direction is performed by CCD sensor. CCD sensor consist of approx. 7500 pixel.
Image scan of sub scanning direction is performed by FR carriage and HR carriage. The carriage is moved by the wire
driven the scan motor.
The following shows the construction and purpose of the scanning system :
To scan the original on scan glass, two carriages driven the motor moves at a regular speed. The motor drives the timing
belt, pulley, and drive wire. The drive wire pulley rolls and releases the wire to move carriage.
The scanner consists of the scan glass, FR carriage, HR carriage, Imaging unit, and Driving unit.
1) FR Carriage
• Light-Guide
Light-guide changes the light from the point type to the line type. It is made by the transparent resin and controls
the amount of light in scan area uniformly.
• White LED
White LED emits the white light. The heat sink assembled to the PBA prevents a heat deterioration.
• Reflection holder
This reflects the passed light through Light-guide.
2) Mirror #1
This changes the direction of reflected light at a 90 degree angle.
1) Mirror #2, #3
To changes the light direction, Mirror #2,3 is assembled at a 45 degree angle. The reflected light from Mirror #1 is
send to imaging lens through the Mirror #2,3.
2) Pulley
This is Ball bearing type. Pulley rolls and release the wire. This makes the HR carriage moves the half distance
of the FR carriage.
3) Imaging unit
Image unit changes from the optical image to electrical signal.
1) Imaging lens
The reflected light through the imaging lens is focused on CCD. The image reduces to fix the CCD sensor size and
pixel size CCD.
2) CCD PBA
The image made by lens is changed to the electrical signal by CCD. CCD consists of 3 channel line sensor for color
image creation. The brightness and darkness of image is settled to the voltage level from CCD. The output voltage is
changed to the digital signal. The digital signal makes the scan image through image process.
4) Wire driving
To move the carriage stably, the wire is assembled in the front and rear position of the scanner. Pulley rolls and release the
wire to move the FR carriage and HR carriage.
5) Flat-bed glass
The original is placed on the flat-bed glass for scan or copy. This is made by the tempered glass and is fixed by the frame
to prevent the distortion.
6) Drive motor
Scanner drive system uses the step motor to move the carriage. It controls the position and constant speed. The motor power
is transferred to the wire through timing belt and pulley.
7) Timing Belt
Timing belt has the regular sawtooth and transfers the motor power to the pulley.
9) Home sensor
This is to detect the FR carriage position. It is a transmission photosensor.
When shipping or moving, the FR and HR carriage in scanner is slipped or swayed. To prevent the damage of the FR and
HR carriage, carriages must be fixed.
1) When installing
After unpacking, before turning the machine on, the scan locking screw must be removed. If not, it causes the scanner failure.
2) After removing the screw, assemble the screw cap from accessory package.
2) When moving
When moving the machine, tighten the scan locking screw to prevent the damage of the carriage.
DSDF drive system consists of two motors and one clutch to transfer paper.
1 BLDC motor and 1 step motor drive the system for simplex and duplex job.
• BLDC motor is used for picking up original and pick up is controlled by the clutch.
• Step motor is used for the original registration.
• BLDC motor is used for feeding a original.
DSDF Original Pick-Up Assembly consists of Pick-up Drive Assy, Pick-up Assy, and Guide Pick-up Assy.
• Operation Procedure
1) Checks a paper detection.
3) Holds the original not to be moved in paper path before pick up driving.
DSDF Original Regi Drive consists of Regi motor, Regi roller, Regi sensor etc.
• Operation Procedure
1) The picked up original is detected by Regi-Actuator and the regi sensor is on. At this time, the regi motor is
stopped and the original is aligned.
3) After the transferred original passes the regi. actuator, the regi sensor is off and the regi motor stops.
Feed-Out Drive consists of Feed motor, Scan In driving module, Scan Out driving module, and Exit driving module etc.
• Operation Procedure
1) The feed motor transfers the power by the timing-belt.
4) When original passes the scan out actuator, duplex scan starts.
8 Step motors control roller and CAM of the DSDF drive system.
• Pick-up roller is controlled by a step motor and transfers paper to the DSDF inside.
• Pre-Regi roller is controlled by a step motor and aligns paper.
• Regi roller is controlled by a step motor and aligns paper.
• Scan-in/out roller and white roller are controlled by a step motor.
• Exit roller is controlled by a step motor and stacks papers on the tray.
• Stacker Lift is controlled by a step motor and lift paper to the pick up roller.
• Pick up roller, Reverse roller and Scan-in roller are released by a step motor and CAM.
•
DSDF Original Pick-Up Assembly consists of Pick-up motor, Pick-up Assy, Reverse roller, Feed roller and Guide
Pick-up Assy.
• Operation Procedure
1) Checks a paper detection.
DSDF Original Pre-Regi Assembly consists of Pre-Regi Motor, Pre-Regi Roller, Pre-Regi Idle Roller, and Pre-Regi Sensor.
• Operation Procedure
1) When a picked up original is detected, the Pre-Regi sensor is on. At this time, the Pre-Regi motor is stopped
and the original is aligned.
3) After the transferred original passes the Pre-Regi. sensor, the Pre-Regi sensor is off and the Pre-Regi motor stops.
DSDF Original Regi Assembly consists of Regi Motor, Regi Roller, Regi Idle Roller, and Regi Sensor.
• Operation Procedure
1) When a picked up original is detected, the Regi sensor is on. At this time, the Regi motor is stopped and the
original is aligned.
3) After the transferred original passes the Regi. sensor, the Regi sensor is off and the Regi motor stops.
DSDF Original Scanning Drive Assembly consists of Scan Motor, Scan In/Out Roller, White Roller, Scan In Sensor,
and D-CIS.
• Operation Procedure
1) The scan motor and timing-belt make the roller rotate.
4) When original passes the duplex scan in sensor, duplex scan starts.
6) Scanned original is transferred to the exit roller by the scan out roller.
DSDF Original Exit Assembly consists of Exit Motor, Exit Roller, Exit Idle Roller, Exit Sensor.
• Operation Procedure
1) When a passed original from scan out roller is detected, the exit sensor is on. At this time, the speed of the exit
roller is the same with the scan out roller.
2) When the exit sensor is off, the exit motor speed will be slow for the stable stacking.
DSDF Original Lifting Assembly consists of Lift Motor, Lift Shaft, Lift Bar, Paper Sensor.
• Operation Procedure
1) Checks a paper detection.
4) When the paper contacts to the pick up roller, the motor driving stops.
DSDF Original Pick-up_Reverse roller Release Assembly consists of Release Motor, Pick-up / Reverse Roller Release
CAM , Detecting Sensor.
• Operation Procedure
1) When starting a scanning job, pick up roller contacts the reverse roller.
2) When completing a scanning job or occurring the jam, these rollers are separated.
DSDF Scan in Roller Release Assembly consists of Release Motor, Release CAM, Scan In Idle Roller.
• Operation Procedure
1) Release CAM controls the Idle roller to keep the stable scanning quality.
The SL-X7600/7500/7400GX , SL-X7600LX, SL-X703GX Electrical Circuit System consists of the following :
LCD
PLATEN
ITB DEVE IF TB IF CRUM IF TFT 10 .1"
MSOK
MAIN CONTROLLER
SMPS SDCARD
TYPE 5 BOOT DEVICE
SMPS
TYPE 3(Opt .)
DRIVE OUTPUT FEED ANALOG LSU HDD
INTERFACE FAX 1
UNIT STACKING UNIT SENSOR UNIT 320GB
FAX 2
PICKUP
1/2
INNER INNER POLYGON USB 3.0
STEP 1 st CASSETTE
FINISHER TEMP /HUMI MOTOR DEVICE
FEED
OPC STANDARD 2nd
OUTER USB 3.0
BLDC CASSETTE LD
Y /M /C FINISHER TEMP /HUMI HOSTx 2
REGI
DEVELOPER
BOOLKET NETWORK
OPCK /ITB DC DCF UNIT LSU TEMP PD SYSTEM
RESORVOIR FINISHER GIGA BIT
KC , MY
NETWORK CR UNIT
FUSER PUNCH KIT HCF UNIT ACR /CTD
GIGA BIT
DUPLEX 1/2/3
OPTIONAL
LCT THERMISTOR UNIT
ACR
WTB , T 1
SHUTTER
T /C SENSOR PBA TYPE
FUSER
CST LOCK 1, 2
RELEASE
The main controller handles the video controller, engine controller and scan controller.
The main controller receives print data from the host through the network or USB port, and it receives copy data from the
Scan Controller. It takes this information and generates printable video bitmap data. It controls all modules required to
print, that is, LSU, HVPS, FAN, Fuser, etc.
The main controller communicates with the drive system and other devices through UART(Universal Asynchronous
Receiver Transmitter). It communicates with the toner cartridge and drum/developer unit through I2C to check their life.
The main controller uses a Quad Core CPU 1.5GHZ, DDR3 4GB memory, Micro SD 4GB, 320GB SATA HDD to control
the engine driving, video signal processing, and user interface. successfully.
A MICOM at the main controller controls the fuser lamp on/off and system power according to an optimized energy-saving
algorithm for optimal efficiency. It also communicates with the OPE Controller through the USB 3.0 protocol to display
the system information on LCD.
The OPE Unit displays the status of the system by using the WQXGA TFT LCD in response to user actions or the main
controller.
The soft power switch in the OPE Unit is used to safely shut down the system power.
The ADF Controller controls some mechanisms required to scan by feeder continuously and communicates with the main
controller to synchronize the scanning timing.
The HVPS board generates high-voltage channels and controls it. The FDB board controls the fuser lamp On/Off. The
SMPS board generates the 5V, 24V for system power.
The main controller consists of the main processor(A3000), memory(DDR3 4GB), Micro SD(4GB), 1G Ethernet
PHY,USB3.0 HUB, Micom(Power/Fuser control) and can control Video/UI/FAX signal interface connection, motor driving
IC, Engine signal interface connection, power interface.
The main processor (Quad Core 1.5GHz CPU) controls video, engine, UI display and communicates with the various
devices. The HDD is connected to the main controller by SATA cable and to the other device (ADF, DCF, Finisher,
Modem) by UART.
RTC
WIFI/NFC MODULE 2 nd NW
Ch0
DEBUG _MCB
FRONT Ch0
RTS 5401 PLATEN Ch1
CARD READER USB DEBUG _SCB
4Port HUB HOST MSOK
Ch0 Ch2
DEBUG _ENGINE
Ch3
ENGINE PANEL
Ch4
ATSAMD 2E 15
USB SCANIF SCANIF
REAR RTS 5401 I2C SPI Ch5
USB 3.0 CH 0 CH 1 DSDF
HOS
4Port HUB Ch6
HOST DCF
1/2
Ch7
FINISHER
Ch9
UART EFI
REAR USB
USB 3.0 Ch10
MODEM 0
DEVICE DEVICE
Ch11
MODEM 1
FUSER FUSER UNIT
DDRC
DDR 3 4G
800 Mhz
8Gb (x16), x4 64 bit
NCTH 1 C /D NCTH 2 C /D
MAGIC 12Bit ADC ATSAMD 2E 15
IO External ADC
12b ANALOG MUX
ANALOG MUX READ MHV YMCK , THV YMCK
MP SIZE/ PAPER SIZE1,2 / TC YMCK / CTD ,ACR / FUSER /WTB
ADC
INNER, OUTTER , EXIT, LSU TEMP
1.8V EFI VIDEO
HUMI DITY, MODEL SEL , AC Level
PCIex
Step Motor FB/ 24V FB CONTROLLER
ENG INE
MAC 0
RTL 8211 E RJ 45
A 3000 Gigabit phy BASE
STEP MOT
PICKUP1/2, FEED , REGI, T1 ENGAGE , DRV 8825
X15
RTL 8211 E RJ 45
DUPLEX _RET/1/2, SKEW Y /M /C , MAC 1
CTRL. Gigabit phy EXTEND
WTB , FUSER RELEASE , TONER SUPPLY SI-7321 M
YM /CK X2 OPTION KIT
TONER RESERVOIR YM /CK
FAN SATA
SENSOR EXIT1/2/3, SMPS , SATA
2.5", 320GB
EMPTY 1/2, LIFT1/2, PRE FEED 1/2, FEED LSU , DEVE ,
REGI, MP _EMPTY /SIZEL/W , CURL 2, FUSER OUT CTRL. GPIO
FUSER IN/OUT , BIN_FULL_EXIT1/2, PWM
DUPLEX _JAM 1/2, DUPLEX _RETURN , BLDC 4BEAM LSU
PAPER _SIZE1/2, WASTE _INSTALL, OPC Y,M ,C YMCK
OPC _PHASE Y/M /C /K, RESERVOIR Y/M /C /K, ITB/K, FUSER LSUC CTRL. LD1,2,3,4
ITB HOME, FUSER POS , LSU _MOT 1
COVER OPEN FRONT /SIDE, HVPS VDO 1B_YMCK
SCAN HOME / APS 1,2 SHUTTER ACR /LSU, MHV YMCK VDO 2B_YMCK
PLATEN COVER OPEN 1,2 DEV DC YMCK HPVC VDO DATA VDO 3B_YMCK
DEV AC VPP YMCK VDO 4B_YMCK
SOLENOID /CLT DEV AC
CLT : MP DEV AC EN YMCK
SOL : MP /EXIT EN THV /THV YMCK
microSD
DC MOT THV /THV CLEAN MMC CTRL. 4GB
SAW /FUSER BIAS
ACR SHUTTER , CST LOCK 1/2 Boot Device
RTS5401
U SB3.0 H U B
12M hz
Crystal
Input
M AC0
SA TA _REFCLK_P(100M hz) M A C0_G TX_CLK(125M hz)
25M hz PL602-21 Clk0 N ETW O RK PH Y 12M hz
Crystal SA TA _REFCLK_N M A C0_RX_CLK(125M hz) Crystal
Input Clk1 RTL8211 Input
RX_CLK_CCD M _N
RX_CLK_D CIS_N
• Connection
1 EXIT 12 FINISHER 23 LSU 1 COLOR
2 FUSER DRIVE 13 OPC CRUM_T1 24 LSU 2 COLOR
3 FUSER DRAWER 14 OPC HOME SENS 25 HVPS COLOR
4 TB_CRUM 15 OPC BLDC COLOR 26 USB HOST 1/2
5 TONER SUP_RES 16 TC SENS_RES FULL 27 USB DEVICE
6 ACR_CTD COLOR 17 SMPS TYPE5 28 NETWORK
7 REGI_T1 POS SENS 18 HVPS POWER_LSU 29 EFI POWER
SKEW
8 PICKUP 1/2 30 FDI JOINT
19 SMPS TYPE4
9 FEED_REGI MOT 31 UI IF
20 FRONT IF COLOR
10 SIDE 32 USB HOST_HUB
21 FDB IF
11 DCF IF 33 DCIS
22 LSU PD
34 CCDM
35 DSDF
36 HDD POWER
37 HDD SIGNAL
38 SIDE FAN
39 MSOK
40 SD CARD
41 FAX JOINT
42 2ND NETWORK
43 EFI SIGNAL
44 CPU FAN
• Information
- Part Code :
▪ JC92–02737A for LX model (X7600LX, X7500LX, X7400LX)
▪ JC92–02737B for GX model (X7600GX, X7500GX, X7400GX)
- Part Name : PBA-MAIN
NOTE
When a main board needs to be exchanged, the MSOK PBA should be re-installed to the new main board to retain the system
information.
• Connection
1 Main PBA I/F connector
• Information
- Part Code : JC92-02743A
- Part Name : PBA-FAX JOINT
• Connection
1 Main PBA I/F connector
2 Modem Card I/F connector (2nd)
3 Modem Card I/F connector (1st)
1) 1st Modem
• Information
- Part Code : JC92-02558A
- Part Name : PBA-FAX CARD
• Connection
2) 2nd Modem
• Information
- Part Code : JC92-02599A
- Part Name : PBA-FAX CARD
• Connection
• Information
- Part Code : JC92-02068A
- Part Name : PBA SUB-FDI
• Connection
1 Connector to Video Controller
• Information
- Part Code : JC92-02741A
- Part Name : PBA-NPC
• Connection
1 GIGA N/W RJ45
2 Main PBA I/F connector
USB Hub PBA is used to interface with the main board, UI, USB Memory stick, NFC, Wireless module.
• Information
- Part Code : JC92–02735A
- Part Name : PBA-USB HUB
• Connection
1 MAIN Board I/F Connector
2 OPE Unit I/F Connector
3 Power Input Connector
4 OPE Unit Power
5 Speaker
6 External USB Host Slot
7 External USB Host Slot
8 WLAN / NFC
NOTE
SMPS board supplies electric power to the main board and other boards. The voltage provided includes +5V, and +24V from
a 110V/220V power input. It has safety protection modes for over current and overload.
• Specification
General Input / Output Voltage
- AC 110V (110V ~ 127V)
- AC 220V (220V ~ 240V)
- Input Current:8.0A (110V) / 5.0A (220V)
- Output Power: 275W
▪ DC 5V : 35W / DC 24V : 240W
• Information
110V 220V
Part Code JC44-00093D JC44-00100D
PBA Name PSPN2-TYPE5-V1 PSPN2-TYPE5-V2
• Connection
1 INPUT_AC
2 OUTPUT_DC +24V1/2/3/4 (to Main PBA)
3 24V on/off
4 OUTPUT_DC +5V1/2 (to Main PBA)
NOTE
SMPS board supplies electric power to the main board and other boards. The voltage provided includes +5V, and +24V from
a 110V/220V power input. It has safety protection modes for over current and overload.
• Specification
General Input / Output Voltage
- AC 110V (110V ~ 127V)
- AC 220V (220V ~ 240V)
- Input Current : 6.3A (110V) / 5A (220V)
- Output Power: 205W
▪ DC 5V : 25W / DC 24V : 180W
• Information
110V 220V
Part Code JC44-00091D JC44-00092D
PBA Name PSPN2 -TYPE4-V1 PSPN2-TYPE4-V2
• Connection
1 INPUT_AC
2 OUTPUT_DC +24V1/2/3 and DC +5V 1/2 (to Main PBA)
3 24V on/off
This board supplies the voltage to Fuser AC, Heater, Main board.
• Information
110V 220V
Part Code JC44-00235A JC44-00236A
PBA Name X7600/K7600 FDB-V1 X7600/K7600 FDB-V2
• Connection
1 Option Heater
2 Fuser Lamp
3 FDB I/F
4 SMPS (Type 5)
5 Main Switch
6 AC Inlet
7 Option Heater Switch
8 SMPS (Type4)
9 / 10 Reactor
HVPS board generates 15 high-voltage channels, which include ITHV(4), MHV(4), DEV(4), FUSER, SAW, 2THV(+/-).
• Specification
1) Input Voltage : DC 24V, 3.3V
2) Output Voltage :
- MHV Y/M/C/K : -1395V
- DEVE DC Y/M/C/K : -606V
- DEV AC Y/M/C/K : Vpp 920V
- THV1 Y/M/C/K : 45.5uA
- THV2+(CV) : 2020V
- THV2+(CC) : 25.5uA
- THV2 - : -1310V
- FUSER : 998V
- SAW : -998V
• Information
- Part Code : JC44–00240A
- Part Name : HVPS
• Connection
CN1
PIN Assign PIN Name Description
1 DETECT
2 PWM_ITHV_C PWM signal
3 PWM_ITHV_K PWM signal
4 PWM_ITHV_M PWM signal
5 READ_ITHV_C Output voltage
6 PWM_ITHV_Y PWM signal
7 READ_ITHV_K Output voltage
8 READ_ITHV_M Output voltage
9 PWM_FUSEBIAS PWM signal
10 READ_ITHV_Y Output voltage
11 PWM_SAW PWM signal
12 READ_MHV_Y Output voltage
13 PWM_THV2_MINUS PWM signal
14 READ_MHV_M Output voltage
15 PWM_THV2_P_CV PWM signal
16 READ_MHV_C Output voltage
17 READ_THV2 Output voltage
18 PWM_MHV_Y PWM signal
19 PWM_DEVE_DC_K PWM signal
20 PWM_MHV_M PWM signal
21 PWM_DEVE_AC_VPP_K PWM signal
22 PWM_MHV_C PWM signal
23 PWM_DEVE_DC_C PWM signal
24 PWM_MHV_K PWM signal
25 PWM_DEVE_AC_VPP_C PWM signal
26 PWM_THV2_P_CC PWM signal
27 PWM_DEVE_DC_M PWM signal
28 THV2_CV_SELECT Input signal
29 PWM_DEVE_AC_VPP_M PWM signal
30 N.C
31 PWM_DEVE_DC_Y PWM signal
32 READ_MHV_K Output voltage
33 PWM_DEVE_AC_VPP_Y PWM signal
34 PWM_DEVE_AC_VFREQ PWM signal
35 DETECT
CN2
PIN Assign PIN Name Description
1 24V Input Voltage
2 24V Input Voltage
CN2
PIN Assign PIN Name Description
3 24V Input Voltage
4 3.3V Input Voltage
5 GND GND
6 GND GND
7 GND GND
8 READ_HVPS_24 Output voltage
9 nEN_DEVE_AC_Y nEN signal
10 nEN_DEVE_AC_M nEN signal
11 nEN_DEVE_AC_C nEN signal
12 nEN_DEVE_AC_K nEN signal
CN4
PIN Assign PIN Name Description
1 FUSER_BIAS Output Voltage
3 SAW_PLATE Output Voltage
Eraser PBA has one LED. This LED is used for erasing the negative charges on the surface of the drum after printing.
• Information
• Part Code : JC92–02244A
• Part Name : PBA-ERASER
The Fuser PBA includes CRU memory for Fuser Unit Life Cycle counting. It also provides a connection interface for
the pressure sensor.
• Connection
1 Fuser EEPROM, Pressure Sensor I/F
2 Pressure Sensor (Not used)
• Information
- Part Code : JC92–02470A
- Part Name : PBA-FUSER
The Waste Sensor PBA detects the waste toner level inside the waste toner container.
• Information
• Part Code : JC92–02471A
• Part Name : WASTE SENSOR RX
The paper size sensor PBA is used for sensing paper size of tray.
• Information
• Part Code : JC92-02622A
• Part Name : PBA-PAPER SIZE SENSOR
The OPE Unit consists of a Hexa-Core SOC(EXYNOS5260) ,Cortex-A15(Dual)+Cortex-A7(Quad), 2GB DDR3 SDRAM,
4GB eMMC memory, 10.1 inch WQXGA(2560x1600) touch LCD.
The EXYNOS5260 is used to interface with users through the touch screen.
The EXYNOS5260 has a GPU(Mali-T628), which supports the Graphic Accelationfor better UI.
• Information
- Part Code : JC97–04584A
- Part Name : OPE
• Connection
1 USB host in OPE Hub PBA
2 Input POWER Connector in OPE Hub PBA
3 USB host for external USB-keyboard option
The DSDF PBA uses the R5F562TAEDFP(100MHzMain Clock) for controlling the DSDF unit and interfaces with the
main board through UART.
It has three Motor Driver ICs to control the BLDC/Step motor and controls 1 BLDC motor, 2 step motors, 1 clutch, 1,
Fan , and 11 sensors.
• Information
- Part Code : JC92–02729A
- Part Name : PBA-DSDF
• Connection
1 Scan Position1/2, Regi, Feed Sensor
2 Pickup, Paper Detect, Cover Open Sensor
3 BLDC Motor, Regi Motor, Pickup Clutch
4 Exit Sensor, Fan
5 Paper Length1/2, Width Sensor
6 Scan Joint PBA
The Scan Joint PBA has a Bipolar Step Motor driving IC and interfaces with the WLED, APS sensor1,2, Cover open
sensor1,2, Home position sensor and main board.
It also functions as the relay board to interface with the ADF I/F, Power board.
• Information
- Part Code : JC92–02781A
- Part Name : PBA-SCAN JOINT
• Connection
1 WLED IF PBA
2 MAIN PBA
3 Cover Open2, Home Sensor
4 RADF/DSDF PBA
5 Platen Motor
This is the CCD board used in the Scanner unit. The function of this board is to convert the reflected light from an original
document to electrical signals. It includes the CCD, ADC, Logic IC, etc. The CCD converts the reflected light from an
original document to three-color analog signals; red, green, blue. ADC converts each analog signal to digital. And for high
speed data transmission, the digital data signal is converted to LVDS format with serialization.
• Information
- Part Code : JC92-00894A
- Part Name : PBA-CCDM
• Connection
1 MAIN PBA
WLED IF PBA interfaces with the WLED and sensors inside the platen unit.
• Information
- Part Code : JC92-02728A
- Part Name : PBA-WLED IF
• Connection
1 APS1, APS2 Sensor
2 Cover Open1 Sensor
3 SCAN JOINT PBA
4 WLED PBA
• Information
- Part Code : JC92-02727A
- Part Name : PBA-WLED
• Connection
1 WLED IF PBA
2) Paper Path
5) Block Diagram
The DCF board controls all functions for DCF Assy. It consists of CPU, Motor drive IC.
The Micom in the board receives the information from the paper size sensor, Pickup No-paper Sensor, Pickup Level Sensor,
Prefeed sensor etc. and communicates with the copier main board through the UART.
When being received the print job command from the interface connector (CN301) through UART, DCF board drives the
feed motor and pick up motor to pick up a paper.
This board has 2 LEDs. The lower LED is for checking 3.3V power supply and the upper LED is checking the micom
operation.
6) PBA Connection
2) Paper Path
5) Block Diagram
The HCF board controls all functions for HCF Assy. It consists of CPU, Motor drive IC.
The Micom in the board receives the information from the Pickup No-paper Sensor, Pickup Level Sensor, Prefeed sensor
etc. and communicates with the copier main board through the UART.
When being received the print job command from the interface connector (CN301) through UART, HCF board drives the
feed motor and pick up motor to pick up a paper.
This board has 2 LEDs. The lower LED is for checking 3.3V power supply and the upper LED is checking the micom
operation.
6) PBA Connection
2.15. High Capacity Feeder Side Unit (Large Cassette Tray Unit)
2) Paper Path
5) Block Diagram
The LCT board controls all functions for LCT Assy. It consists of CPU, Motor drive IC.
The Micom in the board receives the information from the Pickup No-paper Sensor, Pickup Level Sensor, Prefeed sensor
etc. and communicates with the copier main board through the UART.
When being received the print job command from the interface connector (CN301) through UART, LCT board drives the
Tray feed motor and Tray pickup motor to pick up a paper.
This board has 2 LEDs. The right LED is for checking 3.3V power supply and the left LED is checking the Micom operation.
6) PBA Connection
• Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature
rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.
• Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and
create electric shock or fire hazards.
• Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of the wrong
screw could lead to system failure, short circuit or electric shock.
• Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will seriously
degrade print quality. There are no serviceable parts inside.
• Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating and fire.
Damaged cables could lead to electric shock or unit malfunction.
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing a PBA.
2) Do not touch any soldered connections, connector terminals or other electronic parts when handling insulated parts.
2) Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit or get an
electric shock. Take extra care when handling PBAs with moving parts fitted such as sensors, motors or lamps as
they may get hot.
3) Take care when fitting, or removing, screws. Look out for hidden screws. Always ensure that the correct screw is
used and always ensure that when toothed washers are removed they are refitted in their original positions.
Many of the parts are held in place with plastic latches. The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch away from the part to which it is latched.
3.2. Maintenance
1. Open the front cover. Remove the waste toner 3. Insert the LSU window cleaning tool to each color hole.
container[A].
1. Open the DSDF Unit. 2. Clean the scan glass[A] by using a soft cloth.
1. Open the DSDF Unit. 2. Clean the DSDF white bar and CIS by using a soft cloth.
The paper dust stick will need to be cleaned after a specified 3. Pull the paper dust stick out.
number of paper is printed out. When the message that
demands you to clean the paper dust stick appears, you have
to clean the paper dust stick. Follow the cleaning procedure
below.
6. Insert the waste toner container until it locks in place. 7. Close the front door. Ensure that the cover is securely
closed.
1. Open the front door. 4. Locate the LSU window cleaning hole and insert the
LSU window cleaning stick. Slowly push and pull the
LSU window cleaning stick 4 or 5 times to clean the
LSU window.
1. Open the front cover. 3. Pull down the fixing lever for corresponding drum unit.
NOTE
5. Hold the grip point of Deve unit with hand and remove
the Deve unit.
NOTE
1. Open the front cover. 3. Loose the screw securing the ITB cleaner.
2. Release the waste toner container while pushing both 4. Remove ITB cleaner.
hooks.
1. Remove the ITB cleaner. (Refer to 3.2.2.3.) 4. Unplug the ITB connector from the right. Pull the
holder to the front.
1. Remove 2 cassettes. 2. Lift small tap, remove the pick up / reverse/ forward
roller.
1. Open the MP tray. Remove the cover[A]. 3. Lift small tap, remove the MP pick up / reverse/ forward
roller.
1. Open the DSDF-open cover. 3. Remove the E-ring and Bush. Then, release the DSDF
pick up roller Assy.
1. Open the DSDF unit. Remove 1 screw from the bottom 4. Remove the DSDF front cover.
of the DSDF unit.
5. Pull and release the roller cover while lifting the stacker
up.
2. Remove 4 screws.
7. Pull the reverse roller Assy to the left until the pin is
shown. Then, lift up and release it.
1. Remove the left cover. (Refer to 3.3.1.) 3. Unplug the connector. Remove the HVPS board.
3.3.5. LSU
1. Remove the left cover. (Refer to 3.3.1.) 4. Remove 2 screws. Take out the LSU slowly.
CAUTION
1. Open the side cover. 4. Unplug the OPE cables from the OPE Hub board.
2. Remove 2 screw-caps and 2 screws. Then remove the 5. Remove 2 screws securing the OPE Hinge.
front-top left cover.
1. Remove the rear cover. (Refer to 3.3.2.) 3. Install the new main board and insert the MSOK.
NOTE
1. Remove the rear cover. (Refer to 3.3.2.) 3. Unplug all connector. Remove 5 screws. And release
the toner supply drive unit.
2. Unplug all connectors on the main board. Remove 5
screws. And release the main board shield.
NOTE
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release
Lower-Rear cover. the SMPS board 1.
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release
Lower-Rear cover. the SMPS board 2.
1. Remove 7 screw-caps and 7 screws. Then remove the 3. Unplug all connectors. Remove 4 screws. And release
Lower-Rear cover. the FDB.
1. Remove the rear cover. (Refer to 3.3.2.) 2. Remove 1 screw. Unplug the fan connector. And
release the SMPS fan.
1. Remove the rear cover. (Refer to 3.3.2.) 3. Unplug and release the harness. Remove 8 screws. And
release the Main drive unit.
2. Unplug the flat cable.
1. Remove the cassette. 5. Release the Auto Closing unit after removing 2 screws.
1. Remove the rear cover. (Refer to 3.3.2.) 3. Unplug the motor connector. Remove 3 screws. And
release the Pick-up Drive unit 1.
2. Remove the SMPS shield. (Refer to 3.3.13.)
1. Remove the rear cover. (Refer to 3.3.2.) 3. Unplug the motor connector. Remove 3 screws. And
release the Regi. Drive Unit.
2. Remove the main drive unit. (Refer to 3.3.12.)
1. Remove the rear cover. (Refer to 3.3.2.) 3. Separate the Fuser Fan Duct and release the fan.
1. Remove the rear cover. (Refer to 3.3.2.) 3. Unplug the motor connector. Remove 4 screws. And
release the Fuser/Exit Drive unit.
2. Remove the Fuser Fan duct. (Refer to 3.3.19.)
2. Remove 2 screws securing the front cover. Remove the 4. Remove 2 screw-caps and 2 screws. Then remove the
front cover while pushing the right hook. front-top left cover.
6. Remove 2 screw-caps and 2 screws. Then release the 7. Release the inner cover.
Exit Tray.
1. Remove the inner cover. (Refer to 3.3.23.) 2. Remove 1 screw. Unplug the sensor connector. And
release the front cover open sensor.
1. Remove the inner cover. (Refer to 3.3.23.) 2. Unplug the connector. Remove 2 screws. And release
the WTB drive unit .
1. Remove 2 screw-caps and 2 screws. Then remove the 3. Release the HDD cover after removing 4 screws.
front-top left cover.
2. Remove the left-dummy cover. 5. Remove 2 screws. Unplug the fan connector. And,
release the LSU fan.
1. Remove 4 screw-caps and 4 screws. Then release the 3. Release the right stopper.
Right-Rear cover[A].
1. Remove the Side Unit. (Refer to 3.3.29.) 3. Remove 1 screw. Then turn up the sensor holder.
1. Remove the Side Unit. (Refer to 3.3.29.) 3. Remove 3 screws. Then remove the Cover-Harness
Lower[A].
2. Remove 4 screws.
5. Remove 2 screws.
8. Unplug the sensor connector. Then release the Feed
2 sensor.
3.3.29.3. MP Unit
1. Remove the Side Unit. (Refer to 3.3.29.) 5. Release and place the PTB Assy as shown below. Then
remove 3 screws.
2. Remove the Guide-Take Away Lower and Upper.
(Refer to 3.3.29.2)
7. Remove 1 screw.
4. Remove the Shaft.
1. Remove the MP Unit. (Refer to 3.3.29.3.) 2. Unplug the connector. Then release the MP empty
sensor.
1. Remove the MP Unit. (Refer to 3.3.29.3.) 3. Unplug the connector. Then remove the MP paper
length sensor.
2. Remove the MP Tray Upper.
3.3.29.6. MP solenoid
1. Remove the MP Unit. (Refer to 3.3.29.3.) 4. Remove 7 screws. Then release the Frame-Base.
1. Remove the Pick-Up Unit 1. (Refer to 3.3.31.) 3. Release the sensor from its holder.
1. Remove the Side Unit. (Refer to 3.3.29.) 4. Unplug the connector. Then release the Right-top cover.
3. Remove 4 screws.
1. Remove the Exit Unit. (Refer to 3.3.33) 2. Unplug the sensor connector. Then remove the Return
sensor.
1. Remove the Exit Unit. (Refer to 3.3.33.) 3. Unplug the connector. Then release the Duplex 1
sensor.
2. Remove 2 screws. Then turn up the sensor holder.
1. Remove the Exit Unit. (Refer to 3.3.33.) 2. Unplug the sensor connector. Then release the Exit 1
Bin Full sensor.
1. Remove the Exit Unit. (Refer to 3.3.33.) 3. Remove 2 screws. Then remove the Exit Gate
solenoid[A].
2. Remove the E-ring. Then remove the gear.
1. Remove the rear cover. 5. Open the DSDF unit. Remove 2 screws.
NOTE
1. Open the DSDF unit. Remove 3 screws from the 3. Release the DSDF rear cover.
bottom of the DSDF. And close the DSDF unit.
1. Open the DSDF unit. Remove 3 screws from the 4. Unplug the motor connector. Remove 1 screw securing
bottom of the DSDF. And close the DSDF unit. the harness guide.
1. Open the DSDF unit. Remove 1 screw from the bottom 4. Release the DSDF front cover.
of the DSDF. And close the DSDF unit.
8. Remove 1 screw. 11. Remove 6 screws. Then remove the stacker lower.
1. Remove the rear cover. 5. Open the DSDF unit. Remove 2 screws.
NOTE
1. Open the DSDF-open cover. Then, remove 2 screws. 3. Remove the DSDF rear cover.
1. Open the DSDF-open cover. 4. Push the lower part of the cover to release the lock by
stopper.
2. Remove 4 screws.
1. Remove the DSDF unit. 4. Remove 3 screw-caps and 3 screws. Then release the
scan-left cover.
2. Remove 6 screw-caps and 6 screws. Then release the
scan-rear cover.
7. Remove 3 screws from the left. 9. Lift up and release the platen unit.
1. Remove the DSDF unit. 4. Remove 3 screw-caps and 3 screws. Then release the
scan-left cover.
2. Remove 6 screw-caps and 6 screws. Then release the
scan-rear cover.
1. Remove the scan glass. (Refer to 3.3.35.1) 4. Remove 4 screws. Then, release the LED lamp module.
1. Remove the scan glass. (Refer to 3.3.35.1) 4. Release the scanner imaging unit after removing 2
screws.
2. Release the imaging unit cover after removing 4 screws.
3. Remove 1 screw.
1. Open the front cover. Then, remove YMCK toner 3. Remove the Front-Top Left cover.
cartridges and Waste Toner Container.
2. Remove 6 screws.
5. Remove the Front-Top Right cover. 7. Remove 7 screws securing the inner cover.
9. Remove the inner cover while lifting the exit tray. 12. Turn the toner supply pipe at a 90 degree angle in a
clockwise direction. Then, pull it to the front.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 3. Remove 3 screws. Then, remove the Feed Drive Unit.
remove the COVER-REAR.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the motor connector. Remove 2 screws. And
remove the COVER-REAR. replace the DCF Pick-up Motor.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the 8 connectors. Remove 3 screws. And
remove the COVER-REAR. replace the DCF PBA.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 3. Remove 3 screws. Then, remove the Feed Drive Unit.
remove the COVER-REAR.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the motor connector. Remove 2 screws. And
remove the COVER-REAR. replace the HCF Pick-up Motor.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the 8 connectors. Remove 3 screws. And
remove the COVER-REAR. replace the HCF PBA.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the connector. Remove 3 screws. And replace
remove the COVER-REAR. the Lift-up Motor.
1. Remove 4 “CAP-SCREW”. Remove 4 screws. And 2. Unplug the connector. Remove 3 screws. And replace
remove the COVER-REAR. the Shaft Motor.
3.3.39. High Capacity Feeder Side Unit (Large Cassette Tray Unit)
1. Remove 7 “CAP-SCREW”. Remove 7 screws. And 4. Unplug 2 connectors. Open the harness clamp. Remove
remove the COVER-RIGHT LCT. 3 screws. And, remove the DRIVE-PH.
1. Remove 7 “CAP-SCREW”. Remove 7 screws. And 3. Remove 3 screws from the top side. Then, remove the
remove the COVER-RIGHT LCT. COVER-REAR LCT.
3. Remove 3 screws from the top side. Then, remove the 4. Unplug all connectors. Remove 3 screws. And, replace
COVER-REAR LCT. the LCT PBA.
1. Remove 7 “CAP-SCREW”. Remove 7 screws. And 3. Remove 3 screws from the top side. Then, remove the
remove the COVER-RIGHT LCT. COVER-REAR LCT.
4. Troubleshooting
Shows the current machine status and prompts during an operation. You
1 Display screen
can set menus easily using the display screen.
2 Motion sensor hole Motion sensor.
Turn the power on or off. When the blue LED is on, the machine is
3 (Power / Wakeup) button powered on and you can use it. If you turn the machine off, press this
button for more than two seconds. Then, confirmation window appears.
4 Status LED Shows machine status like ready, warning or error.
CAUTION
When you use the display screen, use your finger only. The screen may be damaged with a sharpen pen or anything else.
NOTE
Main Screen
Command Keys
1) Tap (Setting) icon > Display > More Settings > Quick Launch from the display screen.
The main home screen is the starting point for many applications and functions, and it allows you to add items like
application icons, shortcuts or widgets to give you instant access to information and applications. This is the default page
and accessible from any menu by tap icon . The display screen image in this user’s guide may differ from your
machine depending on its options or models.
NOTE
Depending on the authentication setting, the machine’s users have to enter an ID and a password. In this case, the machine can
only be used by an authorized user who has registered an ID and a password on the machine. Contact the machine’s administrator.
NOTE
From the main Home screen, sweep the screen with your finger in either direction. The main home screen is located in the
middle with three Home screens on each side.
NOTE
As you add applications, the number of Application menus that you have available will increase.
1) Tap icon from any screen to open the recently-used applications window.
Creating shortcuts
Shortcuts are different from widgets. While widgets can only launch applications, shortcuts can do this and activate
features and actions.
2) Touch and hold the home screen, shows list. Then select your desired shortcut.
• Set wallpaper
- Home Screen : You can setting the wallpaper of Home Screen.
- Login Screen : You can setting the wallpaper of Login Screen.
- Home and Login Screen : You can setting the wallpaper of both.
• Apps, XOA Apps, Widgets and Programs : Place apps, XOA apps, widgets, and program icons on home screen.
4) Touch and hold the application icon. This creates a shortcut to the application and shows the main home screen.
5) Drag the shortcut to a desired position on the screen and release it. To move to a different page, drag the shortcut to the
edge of the screen until the screen scrolls to the desired page.
[ Deleting a shortcut ]
2) You can drag shortcut and place a shortcut in the trash, both items turn red.
NOTE
This action does not delete the shortcut, it just removes it from the current screen.
[ Adding a widget ]
2) Tap icon and tap the Widgets tap at the top of the screen.
4) Touch and hold the widget icon. This creates a copy of the widget and opens the main home screen.
5) Drag the widget to the desired position on the screen and release it. To move the widget to a different page, drag it to the
edge of the screen until the screen scrolls to the desired page.
[ Removing a widget ]
2) You can drag shortcut and place a shortcut in the trash, both items turn red.
NOTE
This action does not uninstall a widget, it only removes the copy from the home screen.
3) Tap the Apps tab at the top of the screen if it is not already selected.
4) Drag the icon to a desired position on the screen and release it. To move to a different page, drag the icon to the edge of
the screen until the screen scrolls to the desired page.
1) From any home screen, touch and hold on an empty area of the screen. Then select Set wallpaper option.
• Home and Login Screen : Set the wallpaper for both screens.
3) Tap one of the following options in the next window that appears.
• Gallery: Select a wallpaper from photographs and images in the machine’s gallery.
The notification bar includes a pull-down list to show information about processes that are running, toner status, darkness,
recent notifications, and alerts.
NOTE
On the home screen, touch and hold the notification bar until the pull-down displays, then drag down vertically.
Status Description
Off • The machine is off-line.
• The machine is in power save mode. When data is received, or any button is pressed, it
switches to online automatically.
Blue On The machine is on-line and can be used.
Blinking Fax The machine is sending or receiving faxes.
Copy The machine is copying documents.
Scan The machine is scanning documents.
Print • When the status LED slowly blinks, the machine is receiving data from the
computer.
• When the status LED blinks rapidly, the machine is printing data.
Red On • The imaging unit is at the end of its lifespan. Remove the old imaging unit and install a new one.
• The toner cartridge life* is totally empty. Remove the old toner cartridge and install a new one.
• A paper jam has occurred.
• The door is open. Close the door.
• There is no paper in the tray. Load paper in the tray
• The machine has stopped due to a major error. Check the display message.
• The waste toner container is not installed in the machine, or full waste toner container.
Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. Check the
display message. When the problem is cleared, the machine resumes its original task.
• The toner cartridge life, imaging unit, or waste toner container is near the end of its life. Order
a new toner cartridge, imaging unit, or waste toner container. You can temporarily improve
print quality by redistributing the toner.
This chapter includes instructions for updating the printer firmware. You can update the printer firmware by using one
of the following methods :
WARNING
Failure to follow these instructions could lead to corruption issues and prevent the proper operation of this printer. Follow
all of the instructions carefully.
1) Download the firmware file from the Global Service Partner Network (GSPN) or Technical Support Portal (TSP) website.
5) Press the button on control panel in this order. (Settings > Admin Settings > Application Management > Application
> Install)
6) The installation window will list the files on the USB drive. Touch the name of the firmware file to select it.
8) Once the installation is complete, “OK” button will be activated. Press “OK” button.
WARNING
Failure to follow these instructions could lead to corruption issues and prevent the proper operation of this MFP. Follow
all of the instructions carefully.
Perform the following procedure to update the MFP firmware from the network.
1) Go to the SyncThruWeb Service (SWS) main home page. Login as Admin in Sync Thru Web Service.
NOTE
Login using the Administrator ID and Password established during initial machine setup.
3) Choose installation file (F/W file) by browsing the file system and click [OK].
5) After uploading the f/w file on MFP, validation information will appear. Check the [Overwrite] check-box if you want
to force the firmware update even if the firmware version to be installed is lower or same with the currently installed
firmware in the device. Press [OK] to start the firmware upgrade.
7) Once the installation is complete, the machine power-off and power-on automatically.
NOTE
7) Open the ADF. 8) Grasp the misfed paper, and remove the paper from the
feed area by carefully pulling it using both hands.
2) Press pop-up area except “Cancel” and “Turn Off” button until the password window will be displayed.
a) Information Tab
Level 1 Level 2 Level 3 Level 4 Page
General P.4–26
Customer Replacement Unit Toner
Imaging Unit
Development Unit
Waste Toner Container
Supply Status P.4–26
Field Replacement Unit Transfer
Fuser
Roller
ADF Roller
Software
P.4–27
Version
Power On Hours
Service Hours P.4–27
Power Save Hours
Fault Log P.4–27
Supplies Information
c) Diagnostics Tab
Level 1 Level 2 Level 3 Level 4 Page
Engine NVM Initialization P.4–31
Engine
Engine NVM Read/Write P.4–31
Diagnostics
Engine Test Routines P.4–32
Fax NVM Read/Write P.4–37
Fax Diagnostics
Fax Test Routines P.4–39
Shade and Print Report
Print Last Shade Report
Shading Test P.4–42
Scanner Shade and Print Report (ADF)
Diagnostics Print Last Shade Report (ADF)
Scanner/ADF NVM Read/Write P.4–42
Scanner/ADF Test Routines P.4–43
Automatic Adjustment P.4–45
Print Adjustment Image Position P.4–46
Print Test Patterns P.4–46
Copy Adjustment Image Position P.4–47
Adjustment
Diagnostics Automatic Adjustment P.4–48
Scan Area Adjustment
Manual Adjustment P.4–49
Automatic Adjustment P.4–50
ADF Adjustment
Manual Adjustment P.4–51
ACS Level Adjustment [1~5] : 3*
ACS P.4–52
ACS Page Adjustment [1~5] : 5*
Off
Auto Color Registration On P.4–53
Execute Now
Image Normal
Auto Tone Adjustment Activation P.4–54
Management Full
Normal
Auto Tone Adjustment Full P.4–55
CTD Sensor Cleaning
Print Test Skew Pattern
P.4–56
Patterns
d) Service Functions
Level 1 Level 2 Level 3 Level 4 Page
Main Memory
P.4–56
Clear
Device Configuration Data Clear
Temporary & Spool Data Clear
Hard Disk
User Saved Data & Log Clear P.4–56
Maintenance
All Saved Data Clear
HDD Encryption
System SYS
P.4–59
Recovery ALL
Process Speed / Paper for Driver /
T1 Control Mode
TR Control T1 PWM
P.4–61
Mode Paper Group / Paper Side / Paper
T2 Control Mode
Direction / T2 PWM
Clear System
P.4–62
Cache
ON
Hibernation OFF P.4–62
CREATE NEW
Paper Low Off
Warning P.4–62
Message On
4.5.3. Information
4.5.3.1. General
In this menu, there are five columns : Item, Threshold, Status, Count, Maximum Life.
Selecting some items will enable the reset button to reset the current count to 0 after replacing the unit.
If there is color registration problem , and execution of Auto Color Registration does not solve the problem, service
engineers can print out this report and check “Succeeded or Failed for ACR” field.
Result Meaning
0 Success
256 Pattern Sensing Sensor LED calibration failure
1152 Machine can’t read the pattern. So, the machine can’t execute the calibration.
NOTE
This report shows history of execution of TRC control. TRC control preserves color consistency against changes in supplies
resulting from long-time use and environmental change. The purpose of the history report is to check if TRC control
works normally.
• If TRC control performs normally, “Pass” count must be non-zero value and “Fail” count must be zero.
• If “Fail” count is not zero, the image density sensor needs to be checked.
The following list shows the group of the faults defined for the system.
The following table shows the jam groups defined for the system :
Level 1 Level 2
Pick-up Jam
Feed Jam
Print Jam
Duplex Jam
Exit Jam
Feed Jam
Regi Jam
Scan Jam
Scan Jam Exit Jam
Duplex Regi Jam
Duplex Scan Jam
Duplex Exit Jam
The following table shows groups of the replaceable parts of the system.
4.5.5. Diagnostics
Shading Test
• Diagnostics > Scanner Diagnostics > Shading Test
Purpose • To check quality of scanned images, especially defect in optical devices, including lens,
mirror, lamp, and etc, are suspected.
• To check quality problem as shown below
(When the previous shading value is needed, press “Print Last Shade Report(ADF)”. )
NOTE
• Shading Test for ADF Unit must be carried out, after replacing the DSDF unit or main board.
Verification
4.5.5.4. Adjustment
Print Adjustment
• Diagnostics > Adjustment > Print Adjustment > Automatic Adjustment
Purpose To calibrate/adjust the lengths of vertical & horizontal image and image position automatically in
print engine.
Operation Procedure 1) Press “Paper Supply” button and select a tray.
2) Press “Paper Size” button and select a paper size of the previously selected tray.
3) Press “Print” button. A test pattern will be printed out.
4) Place the printed pattern on platen.
• The words “front side” on the chart face the glass
• The arrows face left edge of the platen
• Press “Scan 1”
5) Press “OK” button. Automatic scanning will occur .
6) Place the printed pattern on platen.
• The words “back side” on the chart face the glass
• The arrows face left edge of the platen
• Press “Scan 2”
7) Press “OK” button. Automatic scanning will occur .
8) The system will automatically calculate the proper value based on scanning result of the
test pattern.
9) The new values are set to the system.
NOTE
3) Print out the test pattern and check if the image is moved as you want. If not, repeat stpe2.
• Diagnostics > Adjustment > Print Adjustment > Print Test Patterns
This menu is to print out the test pattern manually.
Copy Adjustment
• Diagnostics > Adjustment > Copy Adjustment > Image Position
Purpose Manually adjust copied image position on paper in copy engine
Operation Procedure
NOTE
1) Please make sure that initial values of margin adjustment must be the same as values of print
adjustment.
2) It is recommended to perform adjustment for each tray at a time. i.e. do not select “All” for
tray selection. It often causes confusing for the adjustment.
NOTE
Note that “Lead Edge” arrows need to head to the left side of scan glass and to be placed
face down. Also note that the Scanner A/S Charts come in two sizes, A4 and Letter.
Choose one size to meet your primary size of use.
2) Press “OK” button. Automatic scanning will occur, and the system will automatically
calculate the proper value based on scanning result of the chart .
3) The new value set to the system.
4) Scan the Scanner A/S Chart and send it to a PC. Scanning must be occur from the scan glass.
5) To check the image position, compare the position of scale marks (a,b) of the chart to the
scanned image.
6) To check the magnification, compare the length of line “c” of the chart to the scanned image.
NOTE
Specification
• c: 190, ± 1.5 mm
• Diagnostics > Adjustment > Scan Area Adjustment > Manual Adjustment
Purpose To correct image position and magnification of scanned images manually.
Operation Procedure 1) Choose one item from the table. There are three items to choose.
• Image Position - Leading Edge (Unit : mm, Scale : 0.1, Min/Max : -6/+6)
• Image Position - Side Edge (Unit : mm, Scale : 0.1, Min/Max : -6/+6)
• Magnification - Vertical Direction (Unit : %, Min/Max: 98.5/101.5)
2) Select one item and press the “Edit” button.
3) Change the adjustment value with arrow button.
4) Image Position (a, b) : If the current value is smaller than the specification, press “+”.
Otherwise, press “-”.
5) Magnification (c) : If the current value is smaller than the specification, press “-”. Otherwise,
press “+”.
6) Press the “OK” button to apply the new value to the system.
7) Scan the Scanner A/S Chart and send it to a PC. Scanning must be occur from the scan glass.
8) To check the image position, compare the position of scale marks (a,b) of the chart to the
scanned image.
9) To check the magnification, compare the length of line “c” of the chart to the scanned image.
NOTE
Specification
• c: 190, ± 1.5 mm
ADF Adjustment
• Diagnostics > Adjustment > ADF Adjustment > Automatic Adjustment
Purpose To correct image position and magnification of scanned images via DSDF automatically.
Operation Procedure 1) Locate the Scanner A/S chart on the DSDF tray.
2) Press “OK” button. Automatic scanning will occur, and the system will automatically
calculate the proper value based on scanning result of the chart .
3) The new value set to the system.
4) Copy the Scanner A/S Chart. Scanning must be occur from the DSDF.
5) To check the image position, compare the position of scale marks (a,b) of the chart to the
copy.
6) To check the magnification, compare the length of line “c” of the chart to the copy.
NOTE
Specification
• c: 190, ± 1.5 mm
NOTE
After executing ADF adjustment, the shading test must be executed. (Refer to 4.5.5.3. Scanner
Diagnostics.)
After executing ADF adjustment, the shading test must be executed. (Refer to 4.5.5.3. Scanner
Diagnostics.)
1) Choose one item from the table. There are three items to choose.
• Image Position - Leading Edge (Unit : mm, Scale : 0.1, Min/Max : -6/+6)
• Image Position - Side Edge (Unit : mm, Scale : 0.1, Min/Max : -6/+6)
• Magnification - Vertical Direction (Unit : %, , Min/Max: 98.5/101.5)
2) Select one item and press the “Edit” button.
3) Change the adjustment value with arrow button.
4) Image Position (a, b) : If the current value is smaller than the specification, press “+”.
Otherwise, press “-”.
5) Magnification (c) : If the current value is smaller than the specification, press “-”. Otherwise,
press “+”.
NOTE
Specification
• c: 190, ± 1.5 mm
6) Press the “OK” button to apply the new value to the system.
7) Copy the Scanner A/S Chart. Scanning must be occur from the DSDF.
8) To check the image position, compare the position of scale marks (a,b) of the chart to the
copy.
9) To check the magnification, compare the length of line “c” of the chart to the copy.
10) If "Auto Skew Correction during job" box is checked, skewed image is corrected by digitally
rotating the scanned images.
NOTE
When this function is enabled, visual artifact (like checkerboard patterns) may appear on the
image depending on the original contents or copy option settings.
[ Reference Image ]
NOTE
• ACR execution occurs when one of the ACR option meets the condition.
Verification Compare the original with a copy after an execution of Auto Color Registration.
Specification • Page Condition
• Range : 100 ~ 5000
• Default : 500
• Inner Temperature
• Range : 1 ~ 10
• Default : 4
• LSU Temperature
• Range : 1 ~ 10
• Default : 3
• Diagnostics > Image Management > Auto Tone Adjustment Activation > Full
Purpose To correct image quality when any OPC drum is replaced or the life of the OPC drum is changed.
replacing any OPC drum or density of the image is poor. And this function will be performed when
temperature and/or humidity in the room changes suddenly.
Operation Procedure 1) Select “On” or “Off” for Full TRC Control execution.
• If you select “Off”, Full TRC Control will not execute.
• If you select “On”, Full TRC Control will execute as the determined conditions.
2) Change execution condition(s) of Full TRC Control.
• Page Count: The system executes Full TRC Control based on the count of printed pages
since the last execution.
• Time Left Alone: The system executes Full TRC Control when the system returns from
a power save mode and the rest time exceeds the configured value.
Verification Print out a test job and make sure the image quality has recovered.
• Diagnostics > Image Management > Auto Tone Adjustment > Full
Purpose To correct image quality when any OPC drum is replaced or the life of the OPC drum is changed.
replacing any OPC drum or density of the image is poor. And this function will be performed when
temperature and/or humidity in the room changes suddenly.
Operation Procedure When selecting “OK”, Full TRC will execute now.
Verification Print out a test job and make sure the image quality has recovered.
• Diagnostics > Image Management > Auto Tone Adjustment > CTD Sensor Cleaning
Purpose To solve the “CTD Sensor Failure” error.
Operation Procedure After cleaning CTD/ACR sensor, execute this menu.
To clear the main memory, users need to select the country of the system locates, and rebooting of the system is required.
• Service Functions > Hard Disk Maintenance > Device Configuration Data Clear
- This function formats all device configuration data, for example, user profile, address book, and devices settings,
on the hard disk.
• Service Functions > Hard Disk Maintenance > Temporary and Spool Data Clear
- This function formats all temporary and spool data saved on the hard disk.
• Service Functions > Hard Disk Maintenance > User Saved Data and Log Data Clear
- This function formats all the user data, for example, box data, pending secure jobs, font, form, macro, data related
applications, and job log, on the hard disk.
• Service Functions > Hard Disk Maintenance > All Saved Data Clear
- This function formats all the data that can be erased with 3 functions above. The function will NOT format the
hard disk entirely.
• Service Functions > Hard Disk Maintenance > Hard Disk Check
- This function checks a bad sector in the hard disk. If a bad sector is found, the system will display an error message
and send an email notification to the system administrator.
For example, the total use of 100 A4 impressions and 100 A3 impressions will become 200 impressions if the configuration
is set to “1 Count Up” while the total will be 300 impression if the configuration is set to “2 Count Up”.
This function can be used when there is a problem that requires developers to access the system or when there is a need for
developers to upload applications for a test.
Since enabling those ports can creates a risk of damaging data stored in the device, agreement of the administrator of the
customer site is necessary. The user must log in as the administrator to enable/disable the services.
2) Tap “Service Mode” app. When the pop-up appears, press the area below until the passcode window appears. Eenter
“1934” and press the “OK” button.
3) Go to "Service Functions > Debug Log" and change debug log level to “DETAILS”.
5) Select All or Period. When you select Period, input the start and end date.
7) Once it is completed, the message will be displayed. Then restore the debug log level to ”JOB STATUS”.
NOTE
If the system log size become considerably huge, it will take longer time to copy to the plugged memory.
• Start button
a) Start to capture network packet between device and external peer mode
b) Start button shall be changed to Stop button
NOTE
• Packet Size
- Show the file size captured
• Export button
- Export network packet capture file to USB memory stick
• Delete button
- Clear network packet capture file in a device
NOTE
This function repairs or formats the HDD of the system. To use this function, a HDD image need to be saved in a USB
memory, and that USB memory needs to be plugged in the system before the execution.
NOTE
1) From the system recovery UI, Choose “SYS” to recover only the system partition of the HDD or “ALL” to recover all
the partition of the HDD.
2) When the system recovery UI is appeared after reboot, choose “HDD Repair” to repair any corrupted data in the selected
partition or choose “HDD Format” to format the data in the selected partition.
a) HDD Format
• Hidden Partition : This can format and reinstall the only System Binary in HDD. User data is not deleted.
• USB : This can format the HDD using USB stick. All data except the stored in MSOK will be deleted.
• Network : This can format the HDD using network. All data except the stored in MSOK will be deleted.
b) HDD Repair : This can restore the internal system by checking the HDD error. This is for HDD recovery itself
and irrelevant to the user data in device.
3) When pushing “Next” button, the login page for authentication will be displayed. The password will be 1934 as the
factory setting password.
5) When pushing “Next” button on option selection page, the confirmation page will be displayed.
7) When completing HDD Recovery or HDD Repair successfully, reboot the machine.
NOTE
If the system initialization is not executed, enter the svc mode and execute “Full memory clear”.
If not, the machine may not work normally.
9) Execute the firmware update using the one ROM FW file after system initialization. This work is a must for all FW
module level.
4.5.6.11. Hibernation
4.5.6.14. FDI
NOTE
The description for some codes like a 003, 020 can not be provided by HQ R&D policy.
4.5.6.17. Dealer ID
NOTE
1) If the paper source is 'Auto', the device shall feed from MP Tray. Because the LEF envelope can be loaded only in MP Tray
according to Paper Specification.
2) If the length of envelope is over max size of custom width, the device shall not rotate image and just determine the direction
of envelope is SEF.
For example, the A4 model support custom size like W 98-216 ~ L148-356. This model doesn't support C5 Env.(162x229)
DL Env.(110x220), No9 Env.(98x225), No10 Env.(105x241) rotation.
Messages appear on the control panel display to indicate the machine’s status or errors.
NOTE
Some messages may not appear on the display depending on the options or models.
► Error Code
11-2T01
11-2T11
11-2T21
11-2T31
11-2T41
11-2T51
11-2T61
► Error message
Load tray with [Letter], [Plain] paper
Load tray 1 with [Letter], [Plain] paper
Load tray 2 with [Letter], [Plain] paper
Load tray 3 with [Letter], [Plain] paper
Load tray 4 with [Letter], [Plain] paper
Load tray 5 with [Letter], [Plain] paper
Load MP with [Letter], [Plain] paper
► Symptom
Paper in tray is not matched to the machine paper setting.
► Troubleshooting method
1) Check and change the paper setting of the corresponding tray properly.
► Error Code
61–1111
► Error message
Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
► Symptom
Hibernation image creation is failed.
► Troubleshooting method
1) Turn the machine on with a normal booting.
► Error Code
61–1Y70
► Error message
Scanner Failure: #61-1Y70. Turn off then on. Call for service if the problem persists
► Symptom
Shading data is broken due to HDD/SD replacement or system format.
► Troubleshooting method
1) Turn the machine off then on.
► Error Code
A1–1111
A1–1113
► Error message
Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists.
Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists.
► Symptom
Feed/MP motor operation is abnormal.
► Troubleshooting method
• A1–1111 : Feed/MP motor is stopped but machine recognizes it as operational.
1) Turn the machine off then on. If the error persists, check the following.
2) Open the side cover. Check if there are any foreign substances or paper around Feed/MP unit.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the Feed/MP motor.
(Refer to 3.3.18 Feed_MP Drive Unit)
► Error Code
A1–1211
A1–1213
► Error message
Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists
► Symptom
Fuser/Exit motor operation is abnormal.
► Troubleshooting method
• A1–1211 : Fuser/Exit motor is stopped but machine recognizes it as operational.
1) Turn the machine off then on. If the error persists, check the following.
2) Open the side cover. Check if there are any foreign substances or paper around fuser unit.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the Fuser/Exit motor.
(Refer to 3.3.20 Fuser_Exit Drive unit)
► Error Code
A1–1611
A1–1612
A1–1613
► Error message
Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists.
Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists.
Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists.
► Symptom
ITB motor operation is abnormal.
► Troubleshooting method
• A1–1611 : ITB motor is stopped but machine recognizes it as operational.
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the ITB cleaner and ITB Unit. Check if there are any foreign substances in ITB unit.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the ITB motor.
b) If the motor is operational, replace the main board.
► Error Code
A1–2211
A1–2212
A1–2213
► Error message
Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists
► Symptom
Yellow OPC motor operation is abnormal.
► Troubleshooting method
• A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational.
• A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the yellow drum unit. Check if there are any foreign substances in yellow drum unit.
4) Check the connection between the yellow OPC motor and main board.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the yellow OPC motor.
b) If the motor is operational, replace the main board.
► Error Code
A1–2311
A1–2312
A1–2313
► Error message
Motor Failure: #A1-2311. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2312. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2313. Turn off then on. Call for service if the problem persists
► Symptom
Magenta OPC motor operation is abnormal.
► Troubleshooting method
• A1–2311 : Magenta OPC motor is stopped but machine recognizes it as operational.
• A1–2313 : Magenta OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the magenta drum unit. Check if there are any foreign substances in magenta drum unit.
4) Check the connection between the magenta OPC motor and main board.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the magenta OPC motor.
b) If the motor is operational, replace the main board.
► Error Code
A1–2411
A1–2412
A1–2413
► Error message
Motor Failure: #A1-2411. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2412. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2413. Turn off then on. Call for service if the problem persists
► Symptom
Cyan OPC motor operation is abnormal.
► Troubleshooting method
• A1–2411 : Cyan OPC motor is stopped but machine recognizes it as operational.
• A1–2413 : Cyan OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the cyan drum unit. Check if there are any foreign substances in cyan drum unit.
4) Check the connection between the cyan OPC motor and main board.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the cyan OPC motor.
b) If the motor is operational, replace the main board.
► Error Code
A1–2511
A1–2512
A1–2513
► Error message
Motor Failure: #A1-2511. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2512. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2513. Turn off then on. Call for service if the problem persists
► Symptom
Black OPC motor operation is abnormal.
► Troubleshooting method
• A1–2511 : Black OPC motor is stopped but machine recognizes it as operational.
• A1–2513 : Black OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the black drum unit. Check if there are any foreign substances in black drum unit.
4) Check the connection between the black OPC motor and main board.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the black OPC motor.
b) If the motor is operational, replace the main board.
► Error Code
A1–4310
► Error message
Motor Failure: #A1-4310. Turn off then on. Call for service if the problem persists
► Symptom
T1 engage motor operation is abnormal.
► Troubleshooting method
1) Turn the machine off then on. If the problem persists, check the followings.
► Error Code
A1–5212
A1–5213
► Error message
Motor Failure: #A1-5212. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5213. Turn off then on. Call for service if the problem persists
► Symptom
Yellow toner is not supplied normally.
► Troubleshooting method
• A1–5212 : Toner supply is stopped during operation.
1) Turn the machine off then on. If the problem persists, check the followings
2) Open the front cover. If the yellow toner pipe is blocked, open it.
3) Enter SVC mode. Execute the yellow toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the error persists after replacing the main board, replace the yellow toner supply motor.
(Refer to 3.3.8 Toner Supply Drive Unit)
► Error Code
A1–5312
A1–5313
► Error message
Motor Failure: #A1-5312. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5313. Turn off then on. Call for service if the problem persists
► Symptom
Magenta toner is not supplied normally.
► Troubleshooting method
• A1–5312 : Toner supply is stopped during operation.
1) Turn the machine off then on. If the problem persists, check the followings
2) Open the front cover. If the magenta toner pipe is blocked, open it.
3) Enter SVC mode. Execute the magenta toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the error persists after replacing the main board, replace the magenta toner supply motor.
(Refer to 3.3.8 Toner Supply Drive Unit)
► Error Code
A1–5412
A1–5413
► Error message
Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
► Symptom
Cyan toner is not supplied normally.
► Troubleshooting method
• A1–5412 : Toner supply is stopped during operation.
1) Turn the machine off then on. If the problem persists, check the followings
2) Open the front cover. If the cyan toner pipe is blocked, open it.
3) Enter SVC mode. Execute the cyan toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the error persists after replacing the main board, replace the cyan toner supply motor.
(Refer to 3.3.8 Toner Supply Drive Unit)
► Error Code
A1–5512
A1–5513
► Error message
Motor Failure: #A1-5512. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5513. Turn off then on. Call for service if the problem persists
► Symptom
Black toner is not supplied normally.
► Troubleshooting method
• A1–5212 : Toner supply is stopped during operation.
1) Turn the machine off then on. If the problem persists, check the followings
2) Open the front cover. If the black toner pipe is blocked, open it.
3) Enter SVC mode. Execute the black toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the error persists after replacing the main board, replace the black toner supply motor.
(Refer to 3.3.8 Toner Supply Drive Unit)
► Error Code
A2–1211 / A2–1212 / A2–1221 / A2–1223
A2–1521 / A2–1523
A2–2310 / A2–2311 / A2–2321 / A2–2323
► Error message
Fan Failure: #A2–1211 / A2–1212 / A2–1221 / A2–1223. Turn off then on. Call for service if the problem persists
Fan Failure: #A2–1521 / A2–1523. Turn off then on. Call for service if the problem persists
Fan Failure: #A2–2310 / A2–2311 / A2–2321 / A2–2323. Turn off then on. Call for service if the problem persists
► Symptom
SMPS or Fuser or Duplex fan operation is abnormal..
► Troubleshooting method
NOTE
1) Turn the machine off then on. If the problem persists, check the followings.
3) If the connection is OK, enter SVC mode. Execute the fan test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the fan is not operational,
i) Check the power(24V).
• If the power is abnormal, check the SMPS board. If the SMPS board is defective, replace it.
• If the error persists after replacing the fan, replace the main board.
b) If the fan is operational,
i) Check the fan signal (3.3V) as connected or disconnected.
► Error Code
A3–2113 / A3–4114
► Error message
The CTD/ACR sensor is dirty. Please clean it with soft cloth or paper.
► Symptom
CTD/ACR sensor window is contaminated.
► Troubleshooting method
NOTE
NOTE
a) CTD sensor calibration will start. Then “CTD sensor failure” error will be solved
b) If you don’t execute the CTD sensor cleaning in SVC mode, error message persists.
► Error Code
A3–3111
A3–3112
A3–3113
A3–3114
► Error message
Sensor Failure: #A3-3111. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3112. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3113. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3114. Turn off then on. Call for service if the problem persists
► Symptom
The NC sensor in the fuser unit is defective. / The sensor signal is abnormal due to a defective harness.
► Troubleshooting method
• A3–3111 : Center NC sensor is in short status.
1) Turn the machine off then on. If the problem persists, check the followings.
► Error Code
A3–3210
A3–3211
A3–3212
► Error message
Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem persists
► Symptom
Inner temperature sensor is defective.
► Troubleshooting method
• A3–3210 : Inner temperature sensor value is abnormal.
2) Check the connection between the inner temp sensor and main board. If the connection is OK, replace the inner
temp sensor .
► Error Code
A3–3310
A3–3311
A3–3312
A3–3410
A3–3411
A3–3412
► Error message
Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists
Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists
► Symptom
Outer temperature/humidity sensor is defective.
► Troubleshooting method
• A3–3310 / A3–3311 / A3–3312 : Temperature function is abnormal.
2) Check the connection between the outer temp sensor and main board. If the connection is OK, replace the outer
temp sensor .
► Error Code
C1–2110
► Error message
Prepare new yellow toner cartridge.
► Symptom
Yellow toner is almost empty.
► Troubleshooting method
1) Order new yellow toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
► Error Code
C1–2120 / C1–2130 / C1–2140
► Error message
Replace with new yellow toner cartridge
End of life, Replace with new yellow toner cartridge
► Symptom
The yellow toner cartridge is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C1–2311
► Error message
Yellow Toner Cartridge Failure: #C1-2311. Install yellow toner cartridge again
► Symptom
Yellow toner supply is inefficient or abnormal.
► Troubleshooting method
1) Open the front cover.
2) Remove the yellow toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner
evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way.
3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
► Error Code
C1–2411 / C1–2413
► Error message
Yellow toner cartridge is not installed. Install it.
Shake yellow toner cartridge.
► Symptom
The yellow toner cartridge is not installed. / The CRUM data is not detected.
► Troubleshooting method
1) Open the front cover. Check if the yellow toner cartridge is installed.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
► Error Code
C1–2510 / C1–2512
► Error message
Yellow toner cartridge is not compatible. Check users guide.
► Symptom
Yellow toner cartridge is not compatible.
► Troubleshooting method
1) Replace the yellow toner cartridge with a new one.
► Error Code
C1–3110
► Error message
Prepare new magenta toner cartridge.
► Symptom
Magenta toner is almost empty.
► Troubleshooting method
1) Order new magenta toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
► Error Code
C1–3120
C1–3130
C1–3140
► Error message
Replace with new magenta toner cartridge
End of life, Replace with new magenta toner cartridge
► Symptom
The magenta toner cartridge is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C1–3311
► Error message
Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge again
► Symptom
Magenta toner supply is inefficient or abnormal.
► Troubleshooting method
1) Open the front cover.
2) Remove the magenta toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the
toner evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way.
3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
► Error Code
C1–3411 / C1–3413
► Error message
Magenta toner cartridge is not installed. Install it.
Shake magenta toner cartridge.
► Symptom
The magenta toner cartridge is not installed. / The CRUM data is not detected.
► Troubleshooting method
1) Open the front cover. Check if the magenta toner cartridge is installed.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
► Error Code
C1–3512
► Error message
Magenta toner cartridge is not compatible. Check users guide.
► Symptom
Magenta toner cartridge is not compatible.
► Troubleshooting method
1) Replace the magenta toner cartridge with a new one.
► Error Code
C1–4110
► Error message
Prepare new cyan toner cartridge.
► Symptom
Cyan toner is almost empty.
► Troubleshooting method
1) Order new cyan toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
► Error Code
C1–4120 / C1–4130 / C1–4140
► Error message
Replace with new cyan toner cartridge
End of life, Replace with new cyan toner cartridge
► Symptom
The cyan toner cartridge is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C1–4311
► Error message
Cyan Toner Cartridge Failure: #C1-4311. Install yellow toner cartridge again
► Symptom
Cyan toner supply is inefficient or abnormal.
► Troubleshooting method
1) Open the front cover.
2) Remove the cyan toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner
evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way.
3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
► Error Code
C1–4411 / C1–4413
► Error message
Cyan toner cartridge is not installed. Install it.
Shake cyan toner cartridge.
► Symptom
The cyan toner cartridge is not installed. / The CRUM data is not detected.
► Troubleshooting method
1) Open the front cover. Check if the cyan toner cartridge is installed.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
► Error Code
C1–4512
► Error message
Cyan toner cartridge is not compatible. Check users guide.
► Symptom
Cyan toner cartridge is not compatible.
► Troubleshooting method
1) Replace the cyan toner cartridge with a new one.
► Error Code
C1–5110
► Error message
Prepare new black toner cartridge.
► Symptom
Black toner is almost empty.
► Troubleshooting method
1) Order new black toner cartridge because toner cartridge with level of “Low” will be exhausted soon.
► Error Code
C1–5120 / C1–5130 / C1–5140
► Error message
Replace with new black toner cartridge
End of life, Replace with new black toner cartridge
► Symptom
The black toner cartridge is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C1–5311
► Error message
Black Toner Cartridge Failure: #C1-5311. Install black toner cartridge again
► Symptom
Black toner supply is inefficient or abnormal.
► Troubleshooting method
1) Open the front cover.
2) Remove the black toner cartridge. Stand the toner cartridge vertically and tap its top section to distribute the toner
evenly inside the cartridge. And turn over the toner cartridge and tap the top in the same way.
3) Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge.
► Error Code
C1–5411 / C1–5413
► Error message
Black toner cartridge is not installed. Install it.
Shake black toner cartridge.
► Symptom
The black toner cartridge is not installed. / The CRUM data is not detected.
► Troubleshooting method
1) Open the front cover. Check if the black toner cartridge is installed.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
► Error Code
C1–5512
► Error message
Black toner cartridge is not compatible. Check users guide.
► Symptom
Black toner cartridge is not compatible.
► Troubleshooting method
1) Replace the black toner cartridge with a new one.
► Error Code
C3–2110
► Error message
Prepare new yellow imaging unit
► Symptom
Yellow drum unit has almost reached the end of its life.
► Troubleshooting method
1) Order new yellow drum unit because drum unit with level of “Low” will be exhausted soon.
► Error Code
C3–2130
C3–2140
► Error message
End of life, Replace with new yellow imaging unit
► Symptom
Yellow drum unit is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–2411
► Error message
Yellow imaging unit is not installed. Install it.
► Symptom
The yellow drum unit is not installed.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–2511 / C3–2512
► Error message
Yellow imaging unit is not compatible. Check user's guide
► Symptom
Yellow drum unit is not compatible.
► Troubleshooting method
1) Open the front cover.
3) Remove the yellow drum unit. Check if the drum unit is compatible with the machine.
4) If the drum unit is not a samsung genuine, replace it with a new one.
► Error Code
C3–3110
► Error message
Prepare new magenta imaging unit
► Symptom
Magenta drum unit has almost reached the end of its life.
► Troubleshooting method
1) Order new magenta drum unit because drum unit with level of “Low” will be exhausted soon.
► Error Code
C3–3130
C3–3140
► Error message
End of life, Replace with new magenta imaging unit
► Symptom
Magenta drum unit is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–3411
► Error message
Magenta imaging unit is not installed. Install it.
► Symptom
The magenta drum unit is not installed.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–3512
► Error message
Magenta imaging unit is not compatible. Check user's guide
► Symptom
Magenta drum unit is not compatible.
► Troubleshooting method
1) Open the front cover.
3) Remove the magenta drum unit. Check if the drum unit is compatible with the machine.
4) If the drum unit is not a samsung genuine, replace it with a new one.
► Error Code
C3–4110
► Error message
Prepare new cyan imaging unit
► Symptom
Cyan drum unit has almost reached the end of its life.
► Troubleshooting method
1) Order new cyan drum unit because drum unit with level of “Low” will be exhausted soon.
► Error Code
C3–4130
C3–4140
► Error message
End of life, Replace with new magenta imaging unit
► Symptom
Cyan drum unit is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–4411
► Error message
Cyan imaging unit is not installed. Install it.
Cyan Imaging Unit Failure: #C3-4414. Install imaging unit again.
► Symptom
The cyan drum unit is not installed.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–4512
► Error message
Cyan imaging unit is not compatible. Check user's guide
► Symptom
Cyan drum unit is not compatible.
► Troubleshooting method
1) Open the front cover.
3) Remove the cyan drum unit. Check if the drum unit is compatible with the machine.
4) If the drum unit is not a samsung genuine, replace it with a new one.
► Error Code
C3–5110
► Error message
Prepare new cyan imaging unit
► Symptom
Black drum unit has almost reached the end of its life.
► Troubleshooting method
1) Order new black drum unit because drum unit with level of “Low” will be exhausted soon.
► Error Code
C3–5130
C3–5140
► Error message
End of life, Replace with new magenta imaging unit
► Symptom
Black drum unit is at the end of its life.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–5411
► Error message
Black imaging unit is not installed. Install it.
► Symptom
The black drum unit is not installed.
► Troubleshooting method
1) Open the front cover.
► Error Code
C3–5512
► Error message
Black imaging unit is not compatible. Check user's guide
► Symptom
Black drum unit is not compatible.
► Troubleshooting method
1) Open the front cover.
3) Remove the black drum unit. Check if the drum unit is compatible with the machine.
4) If the drum unit is not a samsung genuine, replace it with a new one.
► Error Code
C5–1110
► Error message
Prepare new transfer belt unit.
► Symptom
The life of the ITB Unit expires soon
► Troubleshooting method
1) Order new ITB unit.
► Error Code
C5–1120
► Error message
Replace new transfer belt unit.
► Symptom
The life of the ITB Unit has expired.
► Troubleshooting method
1) Turn the machine off.
7) Select “TRANSFER”
(INFORMATION > Supply Status > Field Replacement Unit > TRANSFER)
8) Select “ITB”. The “RESET” button will be activated. Click “RESET” to clear the ITB count.
► Error Code
C5–2120
► Error message
Prepare new transfer belt unit.
► Symptom
The life of the ITB cleaner has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C6–1120
► Error message
Replace with new fuser unit
► Symptom
The life of the fuser unit has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C6–1310
► Error message
Fuser unit is not installed. Install it.
► Symptom
The fuser unit is not installed or fuser unit connector is not connected properly.
► Troubleshooting method
1) Turn the machine off then on.
CAUTION
The temperature gets high in the vicinity of the fuser unit. When replacing it, you may get burned. Before replacing
it, make sure that fuser unit has cooled.
► Error Code
C7–1110
► Error message
Waste toner container is almost full. Order new one.
► Symptom
The life of the waste toner container expires soon.
► Troubleshooting method
1) Order new waste toner container.
► Error Code
C7–1130
► Error message
Waste toner container is full. Replace it.
► Symptom
The life of the waste toner container has expired.
► Troubleshooting method
1) Open the front cover.
2) Remove the waste toner container. Install a new waste toner container.
► Error Code
C7–1311
► Error message
Waste toner container is not installed. Install it.
► Symptom
The waste toner container is not installed.
► Troubleshooting method
1) Open the front cover.
► Error Code
C8–2130
► Error message
Replace with new yellow developer unit
► Symptom
The life of the yellow developer unit expires has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C8–2210
C8–2310
C8–2313
► Error message
Yellow Developer Failure: #C8-2210. Turn off then on
Yellow Developer Failure: #C8-2310. Install yellow developer unit again
Yellow Developer Failure: #C8-2313. Turn off then on. Please call for service if the problem persists
► Symptom
The yellow developer unit has a problem with toner supply or sensor calibration.
► Troubleshooting method
1) Open the front cover. Then, remove the waste toner container.
2) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.)
3) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed.
6) If the problem persists, remove and reinstall the yellow developer unit.
► Error Code
C8–3130
► Error message
Replace with new magenta developer unit
► Symptom
The life of the magenta developer unit expires has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C8–3210
C8–3310
C8–3313
► Error message
Magenta Developer Failure: #C8-3210. Turn off then on
Magenta Developer Failure: #C8-3310. Install magenta developer unit again
Magenta Developer Failure: #C8-3313. Turn off then on. Please call for service if the problem persists
► Symptom
The magenta developer unit has a problem with toner supply or sensor calibration.
► Troubleshooting method
1) Open the front cover. Then, remove the waste toner container.
2) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.)
3) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed.
6) If the problem persists, remove and reinstall the magenta developer unit.
► Error Code
C8–4130
► Error message
Replace with new cyan developer unit
► Symptom
The life of the cyan developer unit expires has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C8–4210
C8–4310
C8–4313
► Error message
Cyan Developer Failure: #C8-4210. Turn off then on
Cyan Developer Failure: #C8-4310. Install cyan developer unit again
Cyan Developer Failure: #C8-4313. Turn off then on. Please call for service if the problem persists
► Symptom
The cyan developer unit has a problem with toner supply or sensor calibration.
► Troubleshooting method
1) Open the front cover. Then, remove the waste toner container.
2) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.)
3) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed.
6) If the problem persists, remove and reinstall the cyan developer unit.
► Error Code
C8–5130
► Error message
Replace with new black developer unit
► Symptom
The life of the black developer unit expires has expired.
► Troubleshooting method
1) Turn the machine off.
► Error Code
C8–5210
C8–5310
C8–5313
► Error message
Black Developer Failure: #C8-5210. Turn off then on
Black Developer Failure: #C8-5310. Install black developer unit again
Black Developer Failure: #C8-5313. Turn off then on. Please call for service if the problem persists
► Symptom
The black developer unit has a problem with toner supply or sensor calibration.
► Troubleshooting method
1) Open the front cover. Then, remove the waste toner container.
2) Check if the toner supply pipe is blocked. If it is closed, open it. (Lever is in horizontal position.)
3) Check if deve unit connector(4 pin) is connected correctly. Check if the pin is deformed.
6) If the problem persists, remove and reinstall the black developer unit.
► Error Code
C9–2110
► Error message
Prepare with new transfer roller.
► Symptom
The life of the second transfer roller(T2) expires soon.
► Troubleshooting method
1) Order the transfer roller Assy.
► Error Code
C9–2110
C9–2120
► Error message
Replace with new Transfer roller.
► Symptom
The life of the second transfer roller(T2) expires soon or has expired.
► Troubleshooting method
1) Open the side cover.
5) Select “TRANSFER”
(INFORMATION > Supply Status > Field Replacement Unit > TRANSFER)
6) Select “T2 Roller”. The “RESET” button will be activated. Click “RESET” to clear the T2 Roller count.
► Error Code
C9–2220
► Error message
TR Failure: #C9-2220. Install transfer roller again
► Symptom
The life of the second transfer roller(T2) is not installed.
► Troubleshooting method
1) Open the side cover.
► Error Code
H1-1311 / H1–1312 / H1–1313 / H1–1314 / H1–1315 / H1–1317 / H1–1318
► Error message
Paper jam in Tray 3.
► Symptom
Paper jam has occurred in tray3. (Pick up unit connection is defective. / Pickup rollers are defective. / pre Feed
sensor is defective.)
► Troubleshooting method
1) Open the DCF Take Away-Cover. Remove the jammed paper.
2) Remove tray3. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray3.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
4) If pick up/ reverse/ forward rollers have no problem, check the following.
a) Remove the DCF pick up unit1. Check if the pre feed sensor cable is connected correctly.
b) Check if the sensor cable on DCF PBA is connected correctly.
c) If the connection is OK, replace the pre feed sensor(0604-001490).
d) Install the DCF pick up unit1.
5) If the problem persists after checking step 3~4, check the following :
a) Remove the DCF pick up unit1. Check if the sensor and actuator are assembled correctly.
b) When pushing the pickup lever, check if the pick up rollers are down.
c) Replace the DCF pick up unit1(JC93-01087A) or defective part.
► Error Code
H1-1322
► Error message
Tray 3 cassette is pulled out. Insert it properly.
► Symptom
Tray 3 is pulled out or the auto size sensor connector is not connected or broken.
► Troubleshooting method
1) Remove and insert tray3 correctly.
2) If the problem persists, remove tray3 and tray4. Look inside machine.
3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it.
► Error Code
H1-1351 / H1–1352 / H1–1354
► Error message
Paper is low in Tray 3. Load paper.
Paper is empty in Tray 3. Load paper.
► Symptom
Paper in the tray is less than 10% of specification. / The photo sensor is defective.
► Troubleshooting method
1) Remove tray3. Load the paper in tray3.
2) If paper is loaded but error message has not disappeared, check the following.
a) Remove the DCF pick up unit1.
b) Check if the photo sensor in the DCF pick up unit1 is contaminated. If so, clean it.
c) If the photo sensor(0604-001393) is defective, replace it.
d) If the actuator(JC66-04399A) is defective, replace it.
► Error Code
H1-1353
► Error message
Input System Failure #H1-1353 : Pull Tray 3 out and insert it.
► Symptom
The paper is not fed from tray3.
► Troubleshooting method
1) Remove and insert tray3 correctly.
5) Check if the connection between the DCF pick up drive unit and DCF PBA is correct.
► Error Code
H1-1411 / H1–1412 / H1–1417 / H1–1418
► Error message
Paper jam in Tray 4.
► Symptom
Paper jam has occurred in tray4. (Pick up unit connection is defective. / Pickup rollers are defective. / Pre Feed
sensor is defective.)
► Troubleshooting method
1) Open the DCF Take Away-Cover. Remove the jammed paper.
2) Remove tray4. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray4.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
4) If pick up/ reverse/ forward rollers have no problem, check the following.
a) Remove the DCF pick up unit2. Check if the feed sensor cable is connected correctly.
b) Check if the sensor cable on DCF PBA is connected correctly.
c) If the connection is OK, replace the pre feed sensor(0604-001490).
d) Install the DCF pick up unit2.
5) If the problem persists after checking step 3~4, check the following :
a) Remove the DCF pick up unit2. Check if the sensor and actuator are assembled correctly.
b) When pushing the pickup lever, check if the pick up rollers are down.
c) Replace the DCF pick up unit2(JC93-00513A) or defective part.
► Error Code
H1-1422
► Error message
Tray 4 cassette is pulled out. Insert it properly.
► Symptom
Tray 4 is pulled out or the auto size sensor connector is not connected or is broken.
► Troubleshooting method
1) Remove and insert tray4 correctly.
2) If the problem persists, remove tray3 and tray4. Look inside machine.
3) Check if the auto size sensor cable is connected correctly. Unplug and reconnect it.
► Error Code
H1–1451 / H1–1452 / H1–1454
► Error message
Paper is low in Tray 4. Load paper.
Paper is empty in Tray 4. Load paper.
► Symptom
Paper in tray4 is less than 10%. / The photo sensor is defective.
► Troubleshooting method
1) Remove tray4. Load the paper in tray4.
2) If paper is loaded but error message has not disappeared, check the following.
a) Remove the DCF pick up unit2.
b) Check if the photo sensor in the DCF pick up unit2 is contaminated. If so, clean it.
c) If the photo sensor(0604-001393) is defective, replace it.
d) If the actuator(JC66-04399A) is defective, replace it.
► Error Code
H1-1453
► Error message
Input System Failure #H1-1453 : Pull Tray 4 out and insert it.
► Symptom
The paper is not fed from tray4.
► Troubleshooting method
1) Remove and insert tray4 correctly.
5) Check if the connection between the DCF pick up drive and DCF PBA is correct.
► Error Code
H1-5323
► Error message
Tray door is open. Close the door
► Symptom
DCF Takeaway-Cover is open. / I/L-Switch harness or connector is defective.
► Troubleshooting method
1) Open and close the DCF Take away-Cover correctly.
► Error Code
H1-5330
► Error message
DCF Failure #H1-5330. Check internal DCF connection.
► Symptom
A communication error between the optional tray and the main machine has occurred.
► Troubleshooting method
1) Lift up and release the DCF unit from the machine.
3) Check if the interface connector is connected to the DCF PBA. If the interface connector(JC39–02276A) is
defective, replace it.
► Error Code
H1-2311 / H1–2312 / H1–2313 / H1–2317 / H1–2318
► Error message
Paper Jam in tray 3. After open the door & remove paper, Close the door
► Symptom
Paper jam has occurred in HCF tray. (Pick up unit connection is defective. / Pickup rollers are defective. / pre feed
sensor is defective.)
► Troubleshooting method
1) Open the HCF Take Away-Cover. Remove the jammed paper.
2) Remove HCF tray. Remove the jammed paper. Close the HCF Take Away-Cover and insert HCF tray.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
4) If pick up/ reverse/ forward rollers have no problem, check the following.
a) Remove the HCF pick up unit. Check if the pre feed sensor cable is connected correctly.
b) Check if the sensor cable on HCF PBA is connected correctly.
c) If the connection is OK, replace the pre feed sensor(0604-001490).
d) Install the HCF pick up unit.
5) If the problem persists after checking step 3~4, check the following :
a) Remove the HCF pick up unit. Check if the sensor and actuator are assembled correctly.
b) When pushing the pickup lever, check if the pick up rollers are down.
c) Replace the HCF pick up unit(JC93-01139A) or defective part.
► Error Code
H1-2320
► Error message
Tray 3 door is open. Close it.
► Symptom
HCF Takeaway-Cover is open. / Side door open switch harness or connector is defective.
► Troubleshooting method
1) Open and close the HCF Take away-Cover correctly.
2) Check if the side door open switch is connected correctly. Unplug and reconnect it.
► Error Code
H1-2322
► Error message
Tray 3 cassette is pulled out. Insert it properly.
► Symptom
HCF Tray is pulled out or the Tray insertion sensor connector is not connected or broken.
► Troubleshooting method
1) Remove and insert HCF tray correctly.
3) Check if the tray insertion sensor is connected correctly. Unplug and reconnect it.
► Error Code
H1-2330
► Error message
Tray Failure: #H1-2330. Check tray 3 connection & turn off then on. Call for service if the problem persists
► Symptom
A communication error between the optional tray and the main machine has occurred.
► Troubleshooting method
1) Turn the machine off.
3) Check the connection of HCF PBA. If the interface connector is defective, replace it.
► Error Code
H1-2351 / H1–2352
► Error message
Paper is low in Tray 3. Load paper.
Paper is empty in Tray 3. Load paper.
► Symptom
Paper in the HCF tray is less than 10% of specification. / The photo sensor is defective.
► Troubleshooting method
1) Remove HCF tray. Load the paper in HCF tray.
2) If paper is loaded but error message has not disappeared, check the following.
a) Remove the HCF pick up unit.
b) Check if the photo sensor in the HCF pick up unit is contaminated. If so, clean it.
c) If the photo sensor(0604-001393) is defective, replace it.
d) If the actuator(JC66-04399A) is defective, replace it.
► Error Code
H1-2353
► Error message
Tray Failure: #H1-2353. Pull tray 3 out and insert it. Call for service if the problem persists
► Symptom
The paper is not fed from HCF tray.
► Troubleshooting method
1) Remove and insert HCF tray correctly.
5) Check if the connection between the HCF pick up drive unit and HCF PBA is correct.
► Error Code
H1-4411 / H1–4412 / H1–4413 / H1–4417 / H1–4418 (HCF+LCT)
H1-4511 / H1–4512 / H1–4513 / H1–4517 / H1–4518 (DCF+LCT)
► Error message
Paper jam in Tray 4.
Paper jam in Tray 5.
► Symptom
Paper jam has occurred in LCT. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor
is defective.)
► Troubleshooting method
1) Open the LCT Top Cover. Remove the jammed paper. And, close the LCT Top Cover.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93–01091A).
3) If pick up/ reverse/ forward rollers have no problem, check the following.
a) Remove the LCT pick up unit. Check if the feed sensor cable is connected correctly.
b) Check if the sensor cable on LCT board is connected correctly.
c) If the connection is OK, replace the feed sensor(0604-001490).
d) Check if the sensor and actuator are assembled correctly.
e) Install the LCT pick up unit.
► Error Code
H1-4420
H1-4520
► Error message
Tray 4 door is open. Close it
Tray 5 door is open. Close it
► Symptom
LCT Top Cover is open. / I/L-Switch harness or connector is defective.
► Troubleshooting method
1) Open and close the LCT Top Cover correctly.
b) If the Top Door Open Switch is OK, replace the LCT PBA(JC92-02738C).
► Error Code
H1-4422
H1-4522
► Error message
Tray 4 cassette is pulled out. Insert it properly.
Tray 5 cassette is pulled out. Insert it properly.
► Symptom
LCT is pulled out or installation detect sensor is not connected or broken.
► Troubleshooting method
1) Detach and Attach the LCT
3) Remove the Front Cover and Rear Cover. Check the connection of the installation detect sensors. And, unplug
and reconnect it.
► Error Code
H1-4430
H1-4530
► Error message
Tray Failure: #H1-4430. Check tray 4 connection
Tray Failure: #H1-4530. Check tray 5 connection
► Symptom
A communication error between the LCT and the main machine has occurred.
► Troubleshooting method
1) Turn the machine off.
3) Check the connection of LCT PBA. If the interface connector(JC39–02294A) is defective, replace it.
► Error Code
H1-4451 / H1–4452
H1-4551 / H1–4552
► Error message
Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper.
Paper is low in Tray 4. Load paper. / Paper is empty in Tray 4. Load paper.
► Symptom
Paper in the LCT is less than 20% of specification. / The photo sensor is defective.
► Troubleshooting method
1) Open the LCT Top Cover. Load the paper in LCT.
2) If paper is loaded but error message has not disappeared, check the following.
a) Remove the LCT pick up unit.
b) Check if the photo sensor in the LCT pick up unit1 is contaminated. If so, clean it.
c) If the photo sensor(0604-001393) is defective, replace it.
d) If the actuator(JC66-04276A) is defective, replace it.
► Error Code
H1-4453
H1-4553
► Error message
Input System Failure #H1-4453 : Pull Tray 4 out and insert it.
Input System Failure #H1-4553 : Pull Tray 5 out and insert it.
► Symptom
The paper is not fed from the LCT.
► Troubleshooting method
1) Turn the machine off then on.
4) Check if the connection between the LCT pick up drive and LCT PBA is correct.
NOTE
NOTE
► Error Code
M1–1113
► Error message
Paper jam in Tray 1.
► Symptom
Paper jam has occurred in tray1.
► Troubleshooting method
1) Open the side cover and check if a foreign substance or paper is jammed inside the machine.
3) If this jam error occurs frequently, check the rollers of the pick up unit1.
a) Remove tray1 and tray2.
b) Check if the pick up/ reverse/ forward rollers are assembled correctly.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
► Error Code
M1–1211 / M2–1213
► Error message
Paper jam in Tray 2.
► Symptom
Paper jam has occurred in tray2.
► Troubleshooting method
1) Open the side cover and check if a foreign substance or paper is jammed inside the machine.
3) If this jam error occurs frequently, check the rollers of the pick up unit2.
a) Remove tray1 and tray2.
b) Check if the pick up/ reverse/ forward rollers are assembled correctly.
c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
► Error Code
M1–1610 / M1–1613
► Error message
Paper jam in MP Tray.
► Symptom
Paper jam has occurred in MP tray.
► Troubleshooting method
1) Open the side cover. Remove the jammed paper from the MP tray.
2) If this jam error occurs frequently, check the rollers of the MP unit.
a) Check if MP pick up/ reverse/ forward rollers are assembled correctly.
b) If the MP pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller.
► Error Code
M2–1114 / M2–1117
► Error message
Paper jam inside of machine
Paper jam at the bottom of duplex path
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1114 : The paper has not left from the feed sensor within the specified time.
• M2-1117 : The paper passed duplex path has not reached the feed sensor within the specified time.
► Error Code
M2–1121 / M2–1124 / M2–1125
► Error message
Paper jam in tray 1
Paper jam inside of machine.
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1121 : The paper is detected by feed 1 sensor.
• M2–1124 : The leading edge of the paper has not reached the feed 1 sensor within the specified time.
• M2-1125 : The paper has not left from the feed 1 sensor within the specified time.
► Error Code
M2–1131 / M2–1134 / M2–1135
► Error message
Paper jam in tray 2
Paper jam in tray 1
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1131 : The paper is detected by feed 2 sensor.
• M2–1134 : The leading edge of the paper has not reached the feed 2 sensor within the specified time.
• M2-1135 : The paper has not left from the feed 2 sensor within the specified time.
► Error Code
M2–1211 / M2–1213 / M2–1214
► Error message
Paper jam inside of machine.
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1211 : When the machine is warming-up, jammed paper inside machine is detected.
• M2–1213 : The leading edge of the paper has not reached the regi. sensor within the specified time.
• M2-1214 : The paper has not left from the regi. sensor within the specified time.
► Error Code
M2–1331 / M2–1332 / M2–1333 / M2–1334
► Error message
Paper jam inside of machine
Paper jam at the top of duplex path
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2-1331 : Paper is detected by the fuser out JAM sensor.
• M2-1332 : Paper has not reached the fuser out JAM sensor within the specified time.
• M2-1333 : Paper escaped from feed sensor has reached to the fuser out JAM sensor faster than the specified time.
• M2–1334 : The paper has not left from the fuser out JAM sensor within the specified time.
► Error Code
M2–2111 / M2–2112 / M2–2113 / M2–2114 / M2–2311 / M2–2312 / M2–2314
► Error message
Paper jam inside of machine
Paper jam at the top of duplex path
► Symptom
Paper jam has occurred in duplex path.
► Troubleshooting method
1) Open the side cover. Remove jammed paper.
► Error Code
M3–1411 / M3–1412 / M3–1413 / M3–1414
► Error message
Paper jam in exit area.
Check whether the pieces of paper remain in the paper path
► Symptom
Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
► Troubleshooting method
1) Open the side cover. Remove the jammed paper.
► Error Code
M1-3122
► Error message
Tray 1 cassette is pulled out. Insert it properly.
► Symptom
Tray 1 is pulled out or the auto size sensor connector is not connected or broken.
► Troubleshooting method
1) Remove and insert Tray1 correctly.
2) If Tray1 is not locked or pulled out without holding the locking lever, remove Tray1.
3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it.
4) If the problem persists, check that the auto size sensor is connected properly.
► Error Code
M1-3222
► Error message
Tray 2 cassette is pulled out. Insert it properly.
► Symptom
Tray 2 is pulled out or the auto size sensor connector is not connected or broken.
► Troubleshooting method
1) Remove and insert Tray2 correctly.
2) If Tray2 is not locked or pulled out without holding the locking lever, remove Tray2.
3) Check if foreign substance or paper is inside the space between Tray1,2. If so, please remove it.
4) If the problem persists, check that the auto size sensor is connected properly.
► Error Code
M1-4111
► Error message
Input System Failure #M1–4111 : Pull Tray 1 out and insert it.
► Symptom
The paper is not fed from tray1.
► Troubleshooting method
1) Remove tray1 and re-install it.
6) Check if the connection between pickup drive unit1 and main board is secure.
► Error Code
M1-4211
► Error message
Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
► Symptom
The paper is not fed from tray2.
► Troubleshooting method
1) Remove tray2 and re-install it.
6) Check if the connection between pickup drive unit2 and main board is secure.
► Error Code
M1–5111
M1-5112
M1-5113
M1-5120
► Error message
Paper is low in Tray 1. Load paper.
Paper is empty in Tray 1. Load paper.
► Symptom
Paper in the tray1 is less than 10%. / The photo sensor is defective.
► Troubleshooting method
1) Remove tray 1. Load paper in the tray. And insert tray 1.
2) If paper is loaded but error message has not disappeared, check the following:
a) Turn the machine off. Open the Side Cover.
b) Remove Pick-Up Unit1.
c) If the photo sensor is contaminated, clean it.
d) If the photo sensor is defective, replace it.
e) If the actuator is defective, replace it.
► Error Code
M1–5211
M1–5212
► Error message
Paper is low in Tray 2. Load paper.
Paper is empty in Tray 2. Load paper.
► Symptom
Paper in the tray is less than 10% of specification. / The photo sensor is defective.
► Troubleshooting method
1) Remove tray 2. Load paper in the tray, and insert the tray 2.
2) If paper is loaded but error message has not disappeared, check the following :
a) Turn the machine off. Open the Side Cover.
b) Remove Pick-Up Unit2.
c) If the photo sensor is contaminated, clean it.
d) If the photo sensor is defective, replace it.
e) If the actuator is defective, replace it.
► Error Code
M1–5612
► Error message
Paper is empty in MP Tray. Load paper.
► Symptom
Paper in the MP tray is less than 10%. / The photo sensor is defective.
► Troubleshooting method
1) Load the paper in the MP tray.
2) If paper is loaded but error message has not disappeared, check the following :
a) If the photo sensor is contaminated, clean it.
b) If the photo sensor is defective, replace it.
c) If the actuator is defective, replace it.
► Error Code
M3–2230
M3–2430
► Error message
Output tray is full. Remove printed media.
► Symptom
There is too much paper in output bin tray or inner tray.
► Troubleshooting method
• M3-2230 : There is too much paper in output bin tray.
► Error Code
S1–1113
► Error message
Video System Failure #S1-1113: Turn off then on.
► Symptom
The system has some problems due to CPU overheating.
► Troubleshooting method
1) Turn the machine off.
2) Wait until the machine is cool, and then turn the machine on.
NOTE
► Error Code
S1–1313
► Error message
The clock became initial time. Set a time again.
► Symptom
Saved time is invalid
► Troubleshooting method
1) Set up the time and reboot the machine.
a) Select “Machine Setup” on touch screen.
b) Select “General Setting”.
c) Select “Date and Time” and set the time.
► Error Code
S1–1411 / S1–1413
► Error message
Video System Failure: #S1-1411. Turn off then on
Video System Failure: #S1-1413. Turn off then on
► Symptom
Video chip in main board is defective.
► Troubleshooting method
1) Turn the machine off then on.
NOTE
► Error Code
S1–2111
► Error message
Video System Failure #S1-2111: Turn off then on.
► Symptom
The machine can’t detect memory during booting.
► Troubleshooting method
1) Turn the machine off then on.
NOTE
► Error Code
S1–2433
S1–2443
S1–2444
S1–2445
S1–2446
S1–2447
S1–2448
S1–2449
► Error message
HDD System Failure #S1-2433: Turn off then on.
HDD System Failure #S1-2443: Turn off then on.
HDD System Failure #S1-2444: Turn off then on.
HDD System Failure #S1-2445: Turn off then on.
HDD System Failure #S1-2446: Turn off then on.
HDD System Failure #S1-2447: Turn off then on.
HDD System Failure #S1-2448: Turn off then on.
HDD System Failure #S1-2449: Turn off then on.
► Symptom
HDD partition is full or corrupted.
► Troubleshooting method
1) Enter SVC mode. Select “System Recovery” in Service Function menu.
► Error Code
S1–2434
S1–2435
S1–2436
S1–2437
S1–2438
S1–2439
► Error message
HDD Error #S1-2434. Check users guide.
HDD Error #S1-2435. Check users guide.
HDD Error #S1-2436. Check users guide.
HDD Error #S1-2437. Check users guide.
HDD Error #S1-2438. Check users guide.
HDD Error #S1-2439. Check users guide.
► Symptom
HDD partition or memory is full.
► Troubleshooting method
NOTE
• S1-2435 : Documents in Document box / Jobs in Secure job list / Fonts / Forms
1) Enter SVC mode. Select “Hard Disk Maintenance” in Service Function menu.
► Error Code
S1–2510
S1–2521
► Error message
MSOK System Failure #S1-2510: Turn off then on.
MSOK Failure: #S1-2521. Call for service
► Symptom
MSOK is not installed properly. / MSOK is defective.
► Troubleshooting method
1) Remove the rear cover.
► Error Code
S1–3110
► Error message
Video System Failure #S1-3110: Turn off then on.
► Symptom
The main board is defective.
► Troubleshooting method
1) Turn the machine off then on.
► Error Code
S1–4111
► Error message
Video System Failure #S1-4111: Turn off then on.
► Symptom
The main board can’t send the data through the network channel.
► Troubleshooting method
1) Check if the green LED of the network port is on.
► Error Code
S1–4311
► Error message
Video System Failure #S1-4311: Turn off then on.
► Symptom
The USB device chip is defective.
► Troubleshooting method
1) Turn the machine off then on.
► Error Code
S1–5521
► Error message
FDI device is not installed. Install the device
► Symptom
FDI device was removed.
► Troubleshooting method
1) Check if the FDI is installed correctly. If necessary, re-install or replace it with new one.
► Error Code
S2–1211
S2–2311
S2–3110
► Error message
Engine System Failure: #S2-1211. Turn off then on
Engine System Failure: #S2-2311. Turn off then on
Engine System Failure: #S2-3110. Turn off then on
► Symptom
The main board is defective.
► Troubleshooting method
• Power chip error
• Communication error
► Error Code
S2–3114
► Error message
Engine System Failure #S2-3114: Turn off then on.
► Symptom
ACR error has occurred.
► Troubleshooting method
1) Execute “ACR calibration” manually.
(Machine Setup > General Settings > Image Management > Auto Color Registration)
► Error Code
S2–33xx
S2–34xx
► Error message
Wait delay time for lower fixing temperature…
Supplying and mixing toner to xxxx developer unit. Please wait…
Calibrating xxxx image density. Please wait...
► Symptom
These error show the engine status.
► Troubleshooting method
1) Wait until error will be disappeared.
► Error Code
S2–4210
► Error message
Front door is open. Close it.
► Symptom
Front cover or Side cover is opened.
► Troubleshooting method
1) Close the front cover correctly.
2) Check if the cover open sensor connector is connected properly. Reconnect it.
► Error Code
S2–4410
► Error message
Right door is open. Close it.
► Symptom
Front cover or Side cover is opened.
► Troubleshooting method
1) Close the side cover correctly.
2) Check if the cover open sensor connector is connected properly. Reconnect it.
► Error Code
S2–5111 / S2–5112 / S2–5120 / S2–5131 / S2–5132 / S2–5133 / S2–5135 / S2–5136 / S2–5161 / S2–5164 / S2–5210 /
S2–5240
► Error message
Failed to adjust the color registration
► Symptom
ACR execution is failed.
► Troubleshooting method
1) Turn the machine off then on.
• Check if the ACR sensor is contaminated or defective. Clean the ACR sensor or replace it.
• Remove and reinstall the ITB unit. If the problem persists, replace the ITB unit.
► Error Code
S3–3121
► Error message
Scanner is locked.
► Symptom
Scanner module does not move.
► Troubleshooting method
1) Turn off the machine then on. Check if the scanner module works normally.
2) If the initial operation does not occurred normally, turn the machine off.
5) Remove the scan rear cover. Check if all cables on scan joint board are connected correctly.
► Error Code
S3–3211
► Error message
Scan System Failure #S3-3211: Turn off then on.
► Symptom
ADF is not connected or communication error occurs with CIP6 board.
► Troubleshooting method
1) Turn the machine off then on. If the problem persists, check the following:
3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly.
4) Remove the ADF rear cover. Check if the connector on ADF board is connected correctly.
► Error Code
S4–3131
► Error message
There has been a problem with fax modem card(Line 1). Install again. Call for service if the problem persists
► Symptom
1st Fax card is not installed properly. / Fax card is defective.
► Troubleshooting method
1) Remove and reinstall the 1st fax card.
► Error Code
S4–3132
► Error message
There has been a problem with fax modem card(Line 1). Install again. Call for service if the problem persists
► Symptom
2nd Fax card is not installed properly. / Fax card is defective.
► Troubleshooting method
1) Remove and reinstall the 2nd fax card.
► Error Code
S5–3111
► Error message
UI System Failure #S5-3111:Turn off then on.
► Symptom
Communication error between main board and OPE board has occurred.
► Troubleshooting method
1) Remove the rear cover.
► Error Code
S6–3113 / S6–3122
► Error message
Network Failure: #S6-3113. Turn off then on. Call for service if the problem persists
Network cable is disconnected. Check it.
► Symptom
Network cable is disconnected.
► Troubleshooting method
1) Check if the green LED of the network port is on.
► Error Code
S6–3114
► Error message
Network Failure: #S6-3114. Turn off then on. Call for service if the problem persists
► Symptom
Network chip in option network kit is defective.
► Troubleshooting method
1) Check if the green LED of the network port is on.
► Error Code
S6–3123
S6–3128
► Error message
This IP address conflicts with that of other system. Check it.
802.1x authentication failed. Please Contact the System Administrator.
► Symptom
Network error. (IP address conflicts with that of another system. / Communication error / There is no response when
checking the ping test.)
► Troubleshooting method
• Change the machine’s IP address.
3) “Log-In”.
4) Select “TCP/IP”.
► Error Code
S7–2110
► Error message
Fuser Failure: #S7-2110. Turn off then on
► Symptom
Heater control relay is abnormal.
► Troubleshooting method
1) Turn the machine off. Re-install the fuser unit, then turn the machine on.
► Error Code
U1–2xxx
► Error message
Fuser Unit Failure: #U1-2xxx Turn off then on
► Symptom
The thermistor can’t measure temperature. The hear-roller will not heat-up. / Temperature of the fuser increases
abnormally.
► Troubleshooting method
1) Remove the fuser unit. After opening the jam cover, check if jammed or wrapped paper is in the fuser unit.
5) If the problem persists, replace the Main board or FDB board, SMPS
► Error Code
U1–2115
► Error message
Fuser Unit Failure: #U1-2115. Turn off then on.
► Symptom
The pressure control unit(Cam unit)of the fuser is abnormal.
► Troubleshooting method
1) Turn the machine off then open the side cover.
2) Remove and re-install the fuser unit, then turn the machine on.
5) If the problem persists, replace the pressure control unit or cam-motor or main board.
► Error Code
U2–2113 / U2–3114 / U2–4113 / U2–5113
► Error message
Yellow LSU Failure: #U2-2113. Turn off then on
Magenta LSU Failure: #U2-3114. Turn off then on
Cyan LSU Failure: #U2-4113. Turn off then on
Black LSU Failure: #U2-5113. Please turn off then on
► Symptom
Hsync signal of the LSU is abnormal.
► Troubleshooting method
CAUTION
Before unplugging the LSU harness, the machine must be turned off and power cord must be removed.
1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up.
► Error Code
U2–6120 / U2–6121 / U2–6122 / U2–6123
► Error message
LSU Failure: #U2-612x. Please turn off then on
► Symptom
LSU motor does not operate or it operates abnormally. Motor ready signal is abnormal.
► Troubleshooting method
CAUTION
Before unplugging the LSU harness, the machine must be turned off and power cord must be removed.
1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up.
ii) Select “LSU Motor1 Run Ready”. ( Diagnostics > Engine Diagnostics > Engine Test Routines >
110-0000)
iii) Press ‘Start’ button. Check that the status has changed to ‘Executing -> Low -> High’.
iv) If the status has not changed, the motor ready signal is abnormal. Replace the LSU.
b) If the LSU motor does not makes a sound,
i) Turn the machine off and open the side cover. Unplug and reconnect the LSU cable. Check that the LSU
motor make a sound after turning the machine on.
ii) Turn the machine off and remove the rear cover. Unplug and reconnect the LSU cable on main board.
Check that the LSU motor make a sound after turning the machine on.
iii) If the LSU cable is defective, replace it. Check that the LSU motor make a sound after turning the
machine on.
iv) If the problem persists, replace the LSU.
► Error Code
U2–7110 / U2–7111 / U2–7112
► Error message
LSU Failure: #U2-711x. Turn off then on
► Symptom
Temperature sensor of the LSU is abnormal.
► Troubleshooting method
CAUTION
Before unplugging the LSU harness, the machine must be turned off and power cord must be removed.
1) Turn the machine off then on. Check for the LSU motor operation sound during warm-up.
► Error Code
U3–3111 / U3–3113 / U3–3114 / U3–3211 / U3–3213 / U3–3214 / U3–3311 / U3–3313 / U3–3314
► Error message
Original paper jam in front of the scanner
Original paper jam inside of scanner
► Symptom
Jam has occurred inside the DSDF unit.
► Troubleshooting method
1) Open the DSDF cover. If there is jammed paper, remove it.
2) If this error occurs continually, check the Regi. sensor and Regi actuator.
Push and release the regi actuator. Check if the pick up module returns the original position.
If the sensor is defective, replace it.
3) If the regi sensor is OK, check the scan 1 sensor and reflect film.
► Error Code
U3–3122
► Error message
Documents are inserted incorrectly. After open the scanner`s door, put it again. Call for service if the problem persists
► Symptom
DSDF pick up module has the problem.
► Troubleshooting method
1) Open and close the DSDF cover. Check if the error message is disappeared.
2) Open the DSDF cover. Push and release the pick up module. Check if the pick up module returns the original
position.
3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace
the defective part.
► Error Code
U3–3511 / U3–3513 / U3–3514
► Error message
Original paper jam inside of scanner.
► Symptom
Jam has occurred inside the DSDF unit.
► Troubleshooting method
1) Open the DSDF cover. If there is jammed paper, remove it.
2) If this error occurs continually, check the Regi. sensor and Regi actuator.
Push and release the regi actuator. Check if the pick up module returns the original position.
If the sensor is defective, replace it.
3) If the regi sensor is OK, check the scan 2 sensor and exit sensor.
► Error Code
U3–3611 / U3–3613 / U3–3614
► Error message
Original paper jam in the exit area of scanner
► Symptom
Jam has occurred in exit area of the DSDF unit.
► Troubleshooting method
1) Open the DSDF cover. If there is jammed paper, remove it.
2) If the regi sensor is OK, check the scan 2 sensor and exit sensor.
► Error Code
U3–4210
► Error message
Top door of scanner is open.
► Symptom
DSDF cover is open.
► Troubleshooting method
1) Open and close the DSDF cover. Check if the error message is disappeared.
► Error Code
U3–3111 / U3–3113 / U3–3114 / U3–3211 / U3–3213 / U3–3214
► Error message
Original paper jam inside of scanner
► Symptom
Jam has occurred inside the DSDF unit.
► Troubleshooting method
1) Find and remove the jammed paper.
2) If this error occurs continually, remove 4 screws and the upper cover.
3) Check the Pick-up Position Sensor(0604–001393) and Pick-up Feed Sensor(0604–001381) connection.
4) Check if the black sheet from the bottom of the pick up feed sensor is attached properly. If it is contaminated, clean it.
► Error Code
U3–3122
► Error message
Documents are inserted incorrectly. After open the scanner`s door, put it again. Call for service if the problem persists
► Symptom
DSDF pick up module has the problem.
► Troubleshooting method
1) Open and close the DSDF cover. Check if the error message is disappeared.
2) Open the DSDF cover. Push and release the pick up module. Check if the pick up module returns the original
position.
3) Check If the regi sensor is OK, check the scan sensor and scan actuator. If their operation is abnormal, replace
the defective part.
► Error Code
U3–3311 / U3–3313 / U3–3314
► Error message
Original paper jam inside of scanner
► Symptom
Jam has occurred inside the DSDF unit.
► Troubleshooting method
1) Find and remove the jammed paper.
2) If this error occurs continually, open the DSDF-open cover and check the Pre-Regi sensor and Regi sensor. If the
sensor is defective, replace it(0604–001381).
3) Open the DSDF Unit and check the Scan In sensor operation. Check if the sensor harness is connected correctly. If
the sensor is defective, replace it. If the black sheet in the middle of the platen ADF glass is contaminated, clean it.
► Error Code
U3–3511 / U3–3613 / U3–3614
U3–3611 / U3–3613 / U3–3614
► Error message
Original paper jam in the exit area of scanner
► Symptom
Jam has occurred in exit area of the DSDF unit.
► Troubleshooting method
1) Find and remove the jammed paper.
2) If this error occurs continually, push the locking lever and pull down the Scan Out.
3) Check the Scan Out sensor and Exit sensor. If the sensor is defective, replace it(0604–001381).
► Error Code
U3–4210
► Error message
Top door of scanner is open.
► Symptom
DSDF cover is open.
► Troubleshooting method
1) Open and close the DSDF cover. Check if the error message is disappeared.
b) Remove the cover and check if the sensor harness is connected correctly.
If the sensor is defective, replace it.
Print-quality defects can be attributed to printer components, consumables, media, internal software, external software
applications and environmental conditions.
The first step is to generate prints using printable pages embedded in the printer on laser paper. The paper should be from
an unopened ream that has been acclimated to room temperature and you should ensure that genuine Samsung Toner
is installed in the printer.
TIP
1) According to the part remain life, cause can vary. Check the part remain life.
P O W E R !O N
C h e c k ! S e t ! S t a t u s ! & ! P a r t s ! L if e
1 .! C h e c k !O P E ! L E D
2 .! P r i n t ! R e p o r t
3 .! P r in t ! T e s t ! P a g e
A n y !I m a g e !
D e fe c t?
zft
A s s u m e !D e f e c t ! T y p e ! & !
C au ses
op T e s t !a ! c a u s e
P r in t !T e s t !
P a g e ,! C le a r ?
zft
V e r if ic a t io n
( 2 ~ 3 !T im e s )
B. Troubleshooting procedure
Step Cause Action
1 Charge Roller(CR) is contaminated. Check if CR is contaminated or not.
Fragile parts!
B. Troubleshooting procedure
Step Cause Action
1 A foreign substance is stuck between Magnetic roller Pull out a foreign substance.
and Blade. • Make the hook shape sheet. (Transparency sheet
• The toner on Magnetic-roller is empty partially. is recommended. )
• Put the hook into the gap between Magnetic roller
and Blade.
• Pull out a foreign substance.
2 The developer in Deve unit is insufficient or the life of 1) Print the supplies information report. Check the
Deve unit has expired. remaining life of the Deve unit. If it is expired,
replace the Deve unit.
2) Check the developer layer on magnetic roller. If
it is short seriously, replace the Deve unit.
3 The path of laser beam is blocked. Clean the LSU window.
(Refer to 3.2.1.2.)
B. Troubleshooting procedure
Step Cause Action
1 Check if the horizontal band or spot occurs at approx. 1) Clean the contaminated surface on the charge
38 mm period. roller with a soft cloth.
• Check if the surface of the charge roller is 2) If the surface is scratched, replace the drum unit.
contaminated or scratched.
2 Check if the horizontal band or spot occurs at approx. 1) Clean the contaminated surface on the OPC drum
94 mm period. with a soft cloth.
• Check if the surface of the OPC drum is 2) If the surface is scratched, replace the drum unit.
contaminated or scratched.
3 Check if the charge roller contact plate is contaminated 1) Clean the charge roller contact plate.
or has the debris. 2) If the problem persists, replace the drum unit.
3) If the problem persists after replacing the drum
unit, replace the HVPS board.
B. Troubleshooting procedure
Step Cause Action
1 Horizontal periodic band (OPC, 94.2 mm) As some time passes, most of this trouble will disappear.
• OPC was exposed for a long time. If not, replace the Drum Unit.
• OPC is damaged by high voltage in a short time. (Refer to 3.3.2.1.)
2 Horizontal periodic light/dark band (Roller-magnetic, Replace the Deve Unit.
37mm) (Refer to 3.2.2.2.)
• Roller-magnetic is inferior in quality.
• V-groove of Roller-magnetic surface is not
uniform.
B. Troubleshooting procedure
Step Cause Action
1 Voltage of OPC is abnormally low. Replace the Drum unit.
(Refer to 3.2.2.1.)
2 HVPS operates abnormally. Replace the HVPS board.
• HVPS is damaged or broken. (Refer to 3.3.3.)
3 Toner is over supplied. Replace the Deve Unit.
• TC-sensor operates abnormally. (Refer to 3.2.2.2.)
4 Voltage of OPC is abnormally low. Check the T1 connection in HVPS.
• T1 Voltage is abnormally high. Check if T1–roller spring in ITB is connected correctly.
Replace HVPS board.
(Refer to 3.3.3.)
B. Troubleshooting procedure
Step Cause Action
1 TRC operates abnormally. Perform TRC 3~4 times.
(Refer to 4.4.5.6.)
2 Poor transfer has occurred. Make the jam artificially during print job. Check the
image on transfer belt.
If the image on transfer belt is normal, refer to the
Blurred image section.
4 Output voltage of HVPS is abnormally low. Replace HVPS board.
• Color density becomes low. (Refer to 3.3.3.)
5 TC down and Toner spills Replace the Deve unit.
(Refer to 3.2.2.2.)
6 Toner spills by Eraser. Check if Eraser is contaminated.
Replace the Drum unit.
(Refer to 3.2.2.1.)
B. Troubleshooting procedure
Step Cause Action
1 Humidity of the circumstances and paper. Change the paper with new and better grade.
2 T2 transfer voltage is low. Turn up the T2 transfer voltage.
(Refer to 4.4.6.9.)
3 Connection between HVPS and THV is incorrect. Check if the connection between T2 high voltage
terminal and HVPS THV terminal is correct.
Check if the connection of HVPS and ITB is correct.
B. Troubleshooting procedure
Step Cause Action
1 ACR sensor is contaminated. Clean the ACR sensor.
(Refer to 3.2.1.1.)
2 Circumstances is changed. Perform the OPC-ACR.
(Refer to 4.4.5.6.)
3 Check if the skew occurs by colors. Adjust the skew manually.
(Refer to 4.8.)
B. Troubleshooting procedure
Step Cause Action
1 Under 3 mm periodic jitters or horizontal bands has Check if the foreign substance at the drive gears.
occurred. Grease the gears.
• Developer unit gears.
• Drum unit gears.
• Main drive unit gears.
If the problem persists, replace the abnormal units.
• Developer unit.
• Drum unit.
• Main drive unit.
2 Under 1 mm periodic jitter or horizontal bands has Check if the LSU is assembled correctly. If not, remove
occurred. and tighten the screws.
(Refer to 3.3.5.)
If the problem persists, replace LSU
(Refer to 3.3.5.)
B. Troubleshooting procedure
Step Cause Action
1 • Cassette is not installed properly. Reinstall the cassette properly.
• Too much paper is loaded in the cassette.
• The cassette guide is not set properly.
2 The surface of pick up/ reverse/ forward roller is Clean or replace the contaminated roller.
contaminated or worn out. (Refer to 3.2.2.7.)
3 If the skewed image occurs for copy job, check the ADF Reinstall the ADF(DSDF or RADF) unit.
installation. Adjust ADF skew.
(Refer to 4.8.)
B. Troubleshooting procedure
Step Cause Action
1 LSU operation error Check LSU connector for proper connection.
2 All connectors on HVPS board are connected correctly. Reconnect.
3 Check if the related parts are broken. Replace the HVPS board or Main board or LSU.
4 Check if the connection between scan joint board and Reconnect the harness.
main board is OK. If the connection is OK, replace the main board.
B. Troubleshooting procedure
Step Cause Action
1 Check the paper type. Check the paper type on control panel is same as paper
Depending on what type of paper used, print speed user uses.
varies. (Refer to 2.2.7.)
(ex)
• Plain (71~90g/), Thick (91~105g/) : Full Speed
• Heavy weight (106~175g/) : Half Speed
• Envelope (75~90 g/), Label (120~150 g/) : Half
Speed
2 The fuser unit is worn out. Replace the fuser unit.
3 Check if the surface of the fuser belt & pressure roller Replace the fuser unit.
is scratched.
4 Check if the temperature control system has problems. Check the Non-contact thermistor sensor.
• Thermistor is broken or operates abnormally
• Halogen lamp is broken or operates abnormally.
B. Troubleshooting procedure
Step Section Check item Result Action
1 Transfer Roller Assy Is the transfer roller dirty or worn out? Yes Clean or replace the Transfer roller
Assembly.
2 ITB Unit Is there any stain caused by a poor Yes Clean the transfer belt.
cleaning, etc. on the transfer belt? If the problem persists, replace ITB unit.
(Refer to 3.2.2.6.)
3 Is the transfer belt cleaning blade in Yes Take off the transfer belt and check if
proper contact with the transfer belt? the transfer belt cleaning blade pressure
spring and the pressure hook are installed
properly.
(Refer to 3.2.2.6.)
4 Fuser Unit Are the fuser belt and pressure roller Yes Clean the fuser belt and pressure roller.
dirty?
5 Check the pressure roller surface is Yes Replace Fuser unit.
damaged or scratched. (Refer to 3.2.2.5.)
NOTE
• <Procedure>
1) Load A4 or Letter with SEF (Short Edge Feeding) direction on tray.
3) Log in as Admin.
8) Start scan.
NOTE
When the machine is installed for the first time, “Cancel Setting Standard Tone” does not need to be executed.
• <Purpose>
- To cancel the setting standard tone.
- To return the customized tone by user after setting the standard tone.
• <Procedure>
1) Select [Adjustment] -> [Tone Adjustment] -> [Cancel Setting Standard Tone].
2) When the cancel setting standard toner will be appeared, select “OK”.
3) Select “FullTRC” : [Adjustment] -> [Tone Adjustment] -> [Auto Tone Adjustment] -> *Full + Execute Now
3. Error message
• <Scan Image Fail>
- When there is any problem on the scanned ID chart, error message will be appeared.
• <Check items>
- Check if the scanned ID chart is placed.
- Check if the chart direction is horizontal.
- Re-try the setting standard tone procedure.
4. In case of need
• When installing the machine for the first time.
• When the brightness is changed in comparison to previous image.
• When there is the difference of the color among the same models.
NOTE
If the problem persists after executing the setting standard tone, find another causes.
B. Troubleshooting procedure
1) Enter SVC Mode → Service Functions → TR Control Mode.
3) Select the paper setting based on the site. (Paper Group, Paper Side, Paper Direction)
5) When the problem persists after changing the [T2 Control Mode] values , change the [T1 Control Mode] values.
6) Decrease the value for each color and see whether the symptom disappears.
In this case, [-4] was applied and solved the blur.
7) As there can be variation for each device, change T1, T2 and observe the results.
6) Bad connection between the main board and the CRUM Joint PBA
- Check the connection between the main board and the CRUM Joint PBA.
If the connection is bad, replace the harness or the CRUM Joint PBA or main board.
• Cause :
LSU (Laser Scanning Unit)
• Troubleshooting
1) Perform ACR.
(Home > Machine Setup > General Settings > Image Management > Auto Color Registration)
• Troubleshooting
1) If color density of print is wrong, perform TRC and print out TRC report.
1) Noise of ADF Hinge / Crack of ADF Hinge / ADF can’t be fixed as open
• Symptom :
- When ADF is opened or closed, the noise from its hinge happened.
- ADF hinge is cracked.
- When the ADF unit is lifted to access the platen glass, the unit should remain at a 50° angle (± 10°). ADF unit
does not remain open as expected.
• Troubleshooting
1) Remove the ADF connector cover.
• Troubleshooting
1) Reassemble the ADF power cable and if it does not solve the problem, replace the cable.
3) Remove the fuser unit. And execute the fuser motor test again.
4) If the machine still makes noise, replace the “DRIVE-FUSER EXIT” Assy.
2) Check the pick up unit and pick up drive unit connector on main board.
If the connector has some problem of soldering, replace the main board.
d) If the feed rollers can not rotate, open the rear cover and check the motor and gears.
2) Check the connection between the main board and feed motor.
3) Envelope wrinkle
• Symptom :
Envelope is wrinkled when printing from MP tray.
• Troubleshooting
1) Enter SVC mode.
2) If 24V voltage doesn’t come out, check ‘24V on/off signal pin’ on the main board.
a) The voltage at ‘24V on/off signal pin’ is 0V. → Main board and signal is normal.
b) The voltage at signal pin is 4~5.3V → Main board and signal is abnormal.
3) If Main board and signal is normal and all 24V output channels are nearly 0V, check other parts( i.e. Fuser, motor,
scanner harness, etc.) driven by 24V voltage before replacing the SMPS.
4) If Main board and signal is normal and just one or two or three 24V output channels are nearly 0V, inspect some
harness from abnormal 24V output channel before replacing the SMPS.
5) If Main board and signal is abnormal and all 24V output channels are nearly 0V, inspect the harness, connector and
main board.
2) Do a ping test after connecting the network line to the SET. If it is okay, check the network configuration which may
set wrong by some users without notice.
3) If the result of the ping test is not good, then open the rear cover and see the main board if there are some visible
defects on the network related components such as connector(CN16), capacitor(C192), and any other components
nearby. Surge voltage from the outside may cause the defects.
4) If those components have visible defects, then the main board should be changed.
4) UI touch malfunction
• Symptom : When touching a button, another button is entered.
• Cause :
- Touch IC is influenced by the interference between TX frequency and power noise frequency.
• Troubleshooting
1) If the power cord is connected to the multi tap, unplug and plug it to the independent outlet.
b) Press pop-up area except “Cancel” and “Turn Off” button until the password window will be displayed.
2) Execute “Main Memory Clear” (Service Functions > Main Memory Clear)
1) Stand the ADF unit. Loosen 2 screws securing both hinge units slightly.
a) If the skew image is like a below sample, adjust the hinge unit to the direction of arrow. (1 scale => 1.0 mm
skew adjustment)
b) If the skew image is like a below sample, adjust the hinge unit to the direction of arrow. (1 scale => 1.0 mm
skew adjustment)
3) Detach the ADF sponge after adjusting the skew. Place the ADF sponge on platen glass. And then close the ADF
unit to stick the sponge.
5. Connection Diagram
1
2
3
4
5
6
7
8
9
1
2
3
4
SATA SIGNAL
SATA POW ER
CN22-SATA POW ER
CN19-SATA SIGNAL
SATA_RX_N
SATA_RX_P
SATA_TX_P
SATA_TX_N
5V2_SATA
DGND
DGND
DGND
DGND
DGND
DGND
DGND
DGND
EXIT/DUPLEX
I.5m m /14*2P
Color
CN33 EXIT/DUPLEX
4 1 14 1 A_DUP_RET TONER CRUM
DUP_RET 3 2 13 2 nA_DUP_RET 1.5mm /17*1P
M OT STEP 2 3 12 3 nB_DUP_RET CN50 TB CRUM JC39-02261A JC39-02214A
1 4 11 4 B_DUP_RET 3.3V_CRUM 1 5 1 4 1 4
SDA_CRUM_ TB_K 2 4 2 3 2 3
5 10 5 A_DUPLEX1 3 3 3 2 3 2 TB CRUM K
4 SCL_CRUM_ TB_K
3 6 9 6 nA_DUPLEX1 DGND 4 2 4 1 4 1
DUP1 M OT STEP 2 7 8 7 nB_DUPLEX1 1 5
1 8 7 8 B_DUPLEX1
JC39-02214A
3.3V_CRUM 5 5 1 4 1 4
3 9 6 9 R_5V_PS SDA_CRUM_ TB_C 6 4 2 3 2 3
Dup RETURN 10 5 10 DGND 7 3 3 2 3 2 TB CRUM C
2 SCL_CRUM_ TB_C
SEN 11 4 11 nSENSE_P_DUP_RETURN DGND 8 2 4 1 4 1
1
1 5
2 12 3 12 DGND
EXIT TEM P JC39-02214A
1 13 2 13 ADC_EXIT_TEMP 3.3V_CRUM 9 5 1 4 1 4
SDA_CRUM_ TB_M 10 4 2 3 2 3
14 1 14 NC SCL_CRUM_ TB_M 11 3 3 2 3 2 TB CRUM M
JC39-02189A JC39-02188A
DGND 12 2 4 1 4 1
3 1 14 15 R_5V_PS 1 5
BINFULL1 2 2 13 16 DGND
1 3 12 17 nSENSE_P_BINFULL_EXIT1 3.3V_CRUM 13 1
JC39-02214A
5 4 1 4
SDA_CRUM_ TB_Y 14 4 2 3 2 3
3 1 5 4 11 18 R_5V_PS SCL_CRUM_ TB_Y 15 3 3 2 3 2 TB CRUM Y
BINFULL2 2 2 4 5 10 19 DGND DGND 16 2 4 1 4 1
1 3 3 6 9 20 nSENSE_P_BINFULL_EXIT2 1 5
NC 17
JC39-02190A
7 8 21 R_5V_PS
4 2 8 7 22 DGND
5 1 9 6 23 nDETECT_JOB_SEP
TONER CRUM
1.5mm /17*1P M ono
SOL
3.3V_CRUM 5 5 1 4 1 4
SDA_CRUM_ TB_C 6 4 2 3 2 3
FUSER DRIVE 3 2 3 2 DEVE CRUM
SCL_CRUM_ TB_C 7 3
1.5mm /16*2P 8 2 4 1 4 1
DGND
1 5
JC39-02195A CN30 FUSER DRIVE
10 1 R_DGND 3.3V_CRUM 9
9 2 CLK_BLDC_FUSER 5V_PS 10 2 1 ERASER LED
8 3 nREADY_BLDC_FUSER M_ ON_ERASER 11 1 2
7 4 nEN_BLDC_FUSER
FUSER BLDC
6 5 DGND 12
BLDC 5 6
NC
R_DGND 3.3V_CRUM 13
4 7 DGND SDA_CRUM_ TB_Y 14
3 8 DGND SCL_CRUM_ TB_Y 15
2 9 24V2_SW DGND 16
1 10 24V2_SW NC 17
3 11 FAN_FUSER_OUT
FUSER OU T 2 12 FB_OUT_FAN_FUSER_OUT
FAN 1 13 DGND
3 3
1 9 21 FAN_EXIT1 R_5V_PS 5 TNR LOCK
2 2
EXIT FAN 1 2 8 22 FB_OUT_FAN_EXIT1 DGND 6 SENS_KC
1 1
3 7 23 DGND nSENSE_TNR_LOCK_KC 7
3 4 6 24 FAN_EXIT2 A_RES_KC 8 4
EXIT FAN 2 2 5 5 25 FB_OUT_FAN_EXIT2 nA_RES_KC 9 3 RESERVOIR
1 6 4 26 DGND nB_RES_KC 10 2 M OT_KC
JC39-02191A B_RES_KC 11 1
3 7 3 27 FAN_EXIT3
EXIT FAN 3 2 8 2 28 FB_OUT_FAN_EXIT3 A_TNR_SUP_M Y 12 4
29 DGND 13 TONER
1 9 1 nA_TNR_SUP_M Y 3
SUPP
nB_TNR_SUP_MY 14 2
30 R_5V_PS 15 M OT_M Y
3 3 B_TNR_SUP_M Y 1
Fuser 2 31 DGND
2
POSI 1 32 nSENS_FUSER_POS1 R_5V_PS 16 3
1 RES LOCK
DGND 17 2
nSENSE_TNR_LOCK_MY 18 1 SENS_M Y
FUSER DRAWE R
A_RES_MY 19 4
I.5m m /9*2P
JC39-02218A JC39-02217A nA_RES_M Y 20 3 RESERVOIR
CN40 FUSER DRAW ER nB_RES_M Y 21 2 M OT_M Y
1 11 1 DGND B_RES_M Y 22 1
3 2 10 2 DGND
FUSER NC THERM
CENTER
2
1
3
4
9
8
3
4
NC_C_TD
NC_C_TC
TONER RESERVOIR
3 5 7 5
I.5mm /11*2P M ono
NC THERM DGND CN27 TonerM otor/L
ock JC39-02242A
2 6 6 6 NC_S_TD A_TNR_SUP_KC 1 4
SIDE TONER
1 7 5 7 NC_S_TC nA_TNR_SUP_KC 2 3
SUPP
nB_TNR_SUP_KC 3 2
M OT
8 4 8 nDETECT_FUSER B_TNR_SUP_KC 4 1
9 3 5 3
R_5V_PS TNR LOCK
10 2 6 2
DGND SENS
21P-RW ZV-K4GG-P4
21R-RW ZV-K2GG-P4
11 1 7 1
nSENSE_TNR_LOCK_KC
JC39-02243A
JST
JST
A_RES_KC 8 7 1 4
nA_RES_KC 9 6 2 3 RESERVOIR
6 1 10 9 R_5V_PS 10
nB_RES_KC 5 3 2 M OT
5 2 9 10 3.3V_CRUM 11
B_RES_KC 4 4 1
4 3 8 11 ADC_CURL_TEST
3 7 3 5 3
4 12 DGND RES FULL
FUSER 2 6 2 6 2
5 13 SDA2_FUSER SENS
EEPROM 1 5 1 7 1
6 14 SCL2_FUSER
7 4 15 THERM_ REAR1
8 3 16 THERM_ REAR2
JC39-02244A 4
DGND 12 4 1
M_ TC_VIN_K 13 3 2 3 TC
9 2 17 THERM_ FRONT1 14 2 3 2 SENSOR
24V1_TC
10 1 18 THERM_ FRONT2 15 1 4 1
M_ TNR_VCON _K
R_5V_PS 16
DGND 17
nSENSE_RES_FULL 18
A_RES_MY 19
nA_RES_M Y 20
nB_RES_M Y 21
To FDB B_RES_M Y 22
???
CN55 ???
1 3.3V_M ICOM
2 PA30|SWCLK
3 PA31|SW DIO
4 DGND
5 nRST_XM EGA
DSDF
-1.5mm /17*2P
CN42 DSDF
M S1_STEP_SCAN 1
CUR_STEP_SCAN 2
DIR_STEP_SCAN 3
nEN_STEP_SCAN 4
PLS_STEP_SCAN 5
PW M _W LED 6
nCOVER_OPEN_PLATEN2 7
nCOVER_OPEN_PLATEN1 8
??? nSENSE_SCAN_HOM E 9
-1.5mm /6*1P nSENSE_APS2 10
nSENSE_APS1 11
CN51 ??? nDETECT_RSDF 12
6 1 6 1 DGND nSENSE_PAPER_RADF 13
5 2 5 2 nSENSE_P_REGI_R1 nSENSE_SCAN_POS_1 14
4 3 4 3 5V_PS TXD_DSDF 15
3 4 3 4 DGND RXD_DSDF 16
2 5 2 5 nSENSE_P_REGI_R2 nRST_RSDF 17
1 6 1 6 5V_PS nSENSE_SCAN_POS_2 18
DGND 19
DGND 20
DGND 21
DGND 22
3.3V_SCAN 23
DGND 24
5V_W KUP 25
DGND 26
5V_SCAN 27
5V_SCAN 28
DGND 29
24V_SCAN 30
24V_SCAN 31
24V_SCAN 32
24V_SCAN 33
M S2_STEP_SCAN 34
DCIS
40P FFC
CN43 DCIS
CLK_M AIN_DCIS_P 1
CLK_M AIN_DCIS_N 2
DGND 3
LVDO_DCIS_4_P 4
LVDO_DCIS_4_N 5
DGND 6
LVDO_DCIS_3_P 7
LVDO_DCIS_3_N 8
DGND 9
LVDO_DCIS_2_P 10
LVDO_DCIS_2_N 11
DGND 12
RX_CLK_DCIS_P 13
RX_CLK_DCIS_N 14
DGND 15
DCIS
LVDO_DCIS_1_P 16
LVDO_DCIS_1_N
DSDF
17
DGND 18
LVDO_DCIS_0_P 19
LVDO_DCIS_0_N 20
DGND 21
DGND 22
SDI_DCIS 23
SCLK_DCIS 24
ScannerUnit
SDO_DCIS 25
SLOAD_DCIS 26
DGND 27
DGND 28
PI_SH_DCIS 29
DGND 30
3.3V_SCAN 31
3.3V_SCAN 32
3.3V_SCAN 33
3.3V_SCAN 34
3.3V_SCAN 35
3.3V_SCAN 36
3.3V_SCAN 37
3.3V_SCAN 38
DGND 39
DGND 40
CCDM
BBP 50P FFC
50P
CN41 BBP CN44 CCDM
1 5V DGND 1
2 NEN_STEP_DUPLEX1 CLK_M AIN_CCDM_ P 2
3 EN_M P_CLUTCH CLK_M AIN_CCDM_ N 3
4 NEN_STEP_FUSER_REL DGND 4
5 COVER_OPEN_SIDE SLOAD_CCDM 5
6 NEN_STEP_TNR_SUP_KC SCLK_CCDM 6
7 DIR_STEP_TNR_SUP_KC SDI_CCDM 7
8 EN_EXIT_SOL DGND 8
9 NEN_STEP_DUP_RET PITG_CCDM 9
10 NSENSE_T1_POS nRST_AFE 10
11 NEN_STEP_TNR_SUP_KC SDO_CCDM 11
12 PW M _M P_SOL DGND 12
13 CLK_BLDC_FUSER LVDO_CCDM _4_N 13
14 NEN_BLDC_FUSER LVDO_CCDM _4_P 14
15 COVER_OPEN_FRONT DGND 15
16 NSENSE_P_EM PTY2 LVDO_CCDM _3_N 16
17 PLS_STEP_T1 LVDO_CCDM _3_P 17
18 NEN_STEP_T1 DGND 18
19 nEN_STEP_FEED RX_CLK_CCDM _N 19
20 NSENSE_FUSER_POS1 RX_CLK_CCDM _P 20
21 nEN_STEP_REGI DGND 21
22 PLS_STEP_DUPLEX1 LVDO_CCDM _2_N 22
23 nSENSE_CURL1 LVDO_CCDM _2_P 23
24 NSENSE_P_BINFULL_EXIT1 DGND 24
25 DIR_STEP_TNR_SUP_M Y LVDO_CCDM _1_N 25
26 NEN_STEP_DUPLEX2 LVDO_CCDM _1_P 26
27 PLS_STEP_DUP_RET DGND 27
28 NSENSE_JAM_ DUPLEX1 LVDO_CCDM _0_N 28
29 NSENSE_P_DUP_RETURN LVDO_CCDM _0_P 29
30 NSENSE_P_REGI DGND 30
31 PLS_STEP_DUPLEX2 3.3V_SCAN 31
32 PLS_STEP_FEED 3.3V_SCAN 32
33 PLS_STEP_PICKUP1 3.3V_SCAN 33
34 PLS_STEP_PICKUP2 3.3V_SCAN 34
35 PLS_STEP_REGI 3.3V_SCAN 35
36 nSENSE_CURL2 3.3V_SCAN 36
37 NSENSE_P_PRE_FEED1 3.3V_SCAN 37
38 NSENSE_P_PRE_FEED2 3.3V_SCAN 38
39 NSENSE_P_FEED DGND 39
40 NSENSE_P_FUSER_OUT DGND 40
41 NSENSE_JAM_ DUPLEX2 5V_SCAN 41
42 NEN_STEP_PICKUP1 5V_SCAN 42
43 NEN_STEP_PICKUP2 5V_SCAN 43
44 ADC_FB_FR 5V_SCAN 44
45 ADC_FB_REGI DGND 45
46 ADC_FB_FEED DGND 46
47 FB_DUP2 10V_CCD 47
48 FB_PU1 10V_CCD 48
49 FB_PU2 10V_CCD 49
50 DGND 10V_CCD 50
BBP
16P
CN54 BBP
1 5V
2 NEN_BLDC_OPC_K
3 NREADY_BLDC_OPC_K
4 NEN_BLDC_OPC_C
5 NREADY_BLDC_OPC_C
6 NEN_BLDC_OPC_M
7 NREADY_BLDC_OPC_M
8 NEN_BLDC_OPC_Y
9 NREADY_BLDC_OPC_Y
10 NSENSE_SHUT_ACR
11 NREADY_BLDC_FUSER
12 NEN_STEP_RES_KC
13 DIR_STEP_RES_KC
14 NEN_STEP_RES_M Y
15 DIR_STEP_RES_M Y
16 DGND
HUB
FDIJOINT
-1.5m m / 11P
N/W RJ45
CN1 NETW ORK 1
TD+ 2
TD- 3
RD+ 4
TERM1 5
LSU SIGNAL M Y
ColorOnly 50FFC
TERM2
RD-
6
7
CN25 LSU SIGNAL TERM3 8
MY TERM4 9
1 DGND GREEN- 10
2 PW M _LD_POW ER_M GREEN+ 11 NTW ORK
3 DGND YELLOW - 12
4 nHSYNC_M _DP YELLOW +
5 nHSYNC_M _DN
6 DGND
7 nVDO_M _B1_DP
USB
8 nVDO_M _B1_DN
9 DGND CN14 USB 1
10 nSH_M1 USB3D_VBUS 2
11 nSH_M2 USB3D_DN 3
12 DGND USB3D_DP 4
13 VDO_M _B2_DP DGND 5
14 nVDO_M _B2_DN USB3D_PXN 6
15 DGND USB3D_PXP 7
16 nVDO_M _B3_DP DGND 8
17 nVDO_M _B3_DN USB3D_RXN 9
18 DGND USB3D_RXP
19 nSH_M3
20 nSH_M4
21 DGND PC
22 nVDO_M _B4_DP
23 nVDO_M _B4_DN USB HOST Ch2
24 DGND
25 CN17 USB HOST Ch2 1
nLDON_LSU_M
26 USB3H_VBUS_REAR2 2
nLDON_LSU_Y
27 USB3H_REAR2_DN 3
DGND
28 USB3H_REAR2_DP 4
nHSYNC_Y_DP
29 DGND 5
nHSYNC_Y_DN
30 USB3H_REAR2_RXN 6
DGND
31 USB3H_REAR2_RXP 7
nVDO_Y_B1_DP
32 DGND 8
VDO_Y_B1_DN
33 USB3H_REAR2_TXN 9
DGND
34 USB3H_REAR2_TXP
nSH_Y1
35 nSH_Y2
36 DGND
EXT.DRIVE
37 nVDO_Y_B2_DP
38 nVDO_Y_B2_DN USB HOST Ch1
39 DGND
40 nVDO_Y_B3_DP CN16 USB HOST Ch1 1
41 nVDO_Y_B3_DN USB3H_VBUS_REAR1 2
42 DGND USB3H_REAR1_DN 3
43 nSH_Y3 USB3H_REAR1_DP 4
44 nSH_Y4 DGND 5
45 DGND USB3H_REAR1_RXN 6
46 nVDO_Y_B4_DP USB3H_REAR1_RXP 7
47 nVDO_Y_B4_DN DGND 8
48 DGND USB3H_REAR1_TXN 9
49 PW M _LD_POW ER_Y USB3H_REAR1_TXP
50 DGND
LSU LD
(COLR) CARD READER
LSU SIGNAL KC
60FFC
CN2 LSU SIGNALKC
1 DGND
2 DGND
3 DGND
4 DGND
5 DGND
6
7
DGND
DGND
LSU
40FFC
Mo no Only
8 DGND
9 DGND CN28 LSU
10 PW M _LD_POW ER_C DGND 1
11 DGND NC 2
12 nVDO_C_B4_DN 24V3 3
13 nVDO_C_B4_DP 24V3 4
14 DGND NC 5
15 nSH_C4 DGND 6
16 nSH_C3 nSTART_LSU_M OT 7
17 DGND nREADY_LSU 8
18 nVDO_C_B3_DN CLK_LSU_M OT 9
19 nVDO_C_B3_DP 5V_LSU 10
20 DGND 5V_LSU 11
21 nVDO_C_B2_DN DGND 12
22 nVDO_C_B2_DP PW M _LD_POW ER_K 13
23 DGND DGND 14
24
25
nSH_C2
nSH_C1
nHSYNC_K_DP
nHSYNC_K_DN
15
16
LSU LD
26 DGND DGND 17
27
28
nVDO_C_B1_DN nVDO_K_B1_DP 18
19
(M ON O)
nVDO_C_B1_DP nVDO_K_B1_DN
29 DGND DGND 20
30 nHSYNC_C_DN nSH_K1 21
31 nHSYNC_C_DP nSH_K2 22
32 DGND DGND 23
33 nLDON_LSU_C nVDO_K_B2_DP 24
34 nLDON_LSU_K nVDO_K_B2_DN 25
35 DGND DGND 26
36 nVDO_K_B4_DN nVDO_K_B3_DP 27
37 nVDO_K_B4_DP nVDO_K_B3_DN 28
38 DGND DGND 29
39 nSH_K4 nSH_K3 30
40 nSH_K3 nSH_K4 31
41 DGND DGND 32
42 nVDO_K_B3_DN nVDO_K_B4_DP 33
43 nVDO_K_B3_DP nVDO_K_B4_DN 34
44 DGND DGND 35
45 nVDO_K_B2_DN nLDON_LSU_K 36
46 nVDO_K_B2_DP DGND 37
47 DGND DGND 38
48 nSH_K2 DGND 39
49 nSH_K1 CON_DETECT_LSU 40
50 DGND
51 nVDO_K_B1_DN
52 nVDO_K_B1_DP
53 DGND
54 nHSYNC_K_DN
55 nHSYNC_K_DP
56 DGND
57 PW M _LD_POW ER_K
58 DGND
59 ADC_LSU_TEMP
60 CON_DETECT_LSU
REAR/FRONT/LED
ColorOnly I.5m m /10*2P TB CRUM
1.5m m /8*1P Color
JC39-02229A JC39-02230A CN35 REAR/FRONT/LED
1 1 15 1 ACR_REAR CN48 TB CRUM
LEFT 2 2 14 2 5VA ADC_CTD_CENTER_P 1
ACR 3 3 13 3 DGND 5VA 2
REAR 4 4 12 4 NC DGND 3
5 5 11 5 PW M _ACR_LED_REAR ADC_CTD_CENTER_S 4
JC39-02239A JC39-02258A
1 6 10 6 ADC_ACR_FRONT_P R_5V_PS 5 1 3 3
2 2 T1 POSI
RIGHT 2 7 9 7 5VA DGND 6 2
3 1 SENSOR
ACR 3 8 8 8 DGND SENS_T1_POS 7 1
FRONT 4 9 7 9 NC
5 10 6 10 PW M _ACR_LED_FRONT DGND 8 3
nSENSE_P_REGI 9 PAPER REGI
2
5V_PS 10 SENSOR
1 11 5 11 ADC_CTD_CENTER_P 1
2 12 4 12 5VA
CENTER
3 13 3 13 DGND
CTD
4 14 2 14 ADC_CTD_CENTER_S TB CRUM
5 15 1 15 PW M _ACR_LED_CENTER 1.5m m /8*1P
CN48 TB CRUM
M ono
ACR SHUTTER 2 1 5 16 DGND ADC_CTD_CENTER_P 1 JC39-02236A 7 1 JC39-02235A 1
M OT DC 1 2 4 17 OUT_DC_ACR_SHUT1 6 2
5VA 2 2
JC39-02220A DGND 3 5 3 3 CTD SENSOR
3 3 3 18 R_5V_PS 4 4
ACR SHUTTER ADC_CTD_CENTER_S 4 4
2 4 2 19 DGND 3 5
SENS PW M _ACR_LED_CENTER 5 5
1 5 1 20 nSENSE_SHUT_ACR
DGND 6 2 6 2 INNER
ADC_INNER_TEM P 7 1 7 1 TEM P
PICKUP 8
DGND 3 1 3
9 PAPER REGI
nSENSE_P_REGI 2 2 2
10 SENSOR
CN49 PICKUP 5V_PS 1 3 1
JC39-02234A 1 JC39-02204A
3 1 9 R_5V_PS
PAPER_EM PTY1 2 2 8 2 DGND
1 3 7 3 nSENSE_P_EM PTY1
JC39-02201A 4 m icroSD SOCKET
3 4 6 R_5V_PS
2 5 5 5 DGND
PAPER_LIFT1 CN12 microSD SOCKET
1 6 4 6 nSENSE_C_LIFT1 1
DATA2_SD
2
3 7 3 7 DGND DATA3_SD
3
FEED1 2 8 2 8 nSENSE_P_PRE_FEED1 CM D_SD
4
1 9 1 9 5V_PS 3.3V
5
CLK_SD
6
4 10 A_PICKUP1 DGND
7
3 11 nA_PICKUP1 DATA0_SD
PICKUP1 8
M OT STEP 2 12 nB_PICKUP1 DATA1_SD
9
1 13 B_PICKUP1 DGND
10
DGND
11
3 14 R_5V_PS DGND
1 10 12
2 15 DGND DGND
PAPER_EM PTY2 2 9 13
1 16 nSENSE_P_EM PTY2 DGND
3 8 14
DGND
3
JC39-02202A 17 R_5V_PS
4 7
2 5 6 18 DGND M SOK
PAPER_LIFT2
1 6 5 19 nSENSE_C_LIFT2
CN21 M SOK
20 DGND 1
3 7 4 DGND
FEED2 21 nSENSE_P_PRE_FEED2 2
2 8 3 SCK_M SOK
22 5V_PS 3
1 9 2 DGND
4
10 1 M SOI_M SOK
5
DGND
4 23 A_PICKUP2 6
nSS_M SOK
PICKUP2 3 24 nA_PICKUP2 7
DGND
M OT STEP 2 25 nB_PICKUP2 M SIO_M SOK
8
1 26 B_PICKUP2 9
3_3V_PS
10
SCL0_M SOK
11
3_3V_PS
FEED_REGI 12
SDA0_M SOK
DEBUGGER M AIN
CN53 FEED_REGI
JC39-02336A -2.0mm /4*1P
1 6 1 A_FEED
2 5 2 24V4 CN8 DEBUGGER M AIN
FEED M OT
STEP 3 4 3 nA_FEED 3.3V 1
4 3 4 nB_FEED RXD_M CB 2
HYBRID
5 2 5 24V4 TXD_M CB 3
6 1 6 B_FEED DGND 4
11 10 31 3.3V_CRUM
JC39-02207A 12 9 32 SCL2_PTB
13 8 33 SDA2_PTB
14 7 34 DGND
3 5 3 15 6 35 R_5V_PS
DUPLEX 6 2
2 16 5 36 DGND
JAM 2 7 1
1 17 4 37 nSENSE_JAM _DUPLEX2
3 1 3 18 3 38 R_5V_PS
P FUSER 39 DGND
2 2 2 19 2
OUT 40 nSENSE_P_FUSER_OUT
1 3 1 20 1
JC39-02209A
3 1 3
FAN
2 2 2
SIDE
1 3 1
To FDB
2-292246-2/
JC39-02338A JC39-02341A TYCO
3 1 6 1
CURL1 2 2 5 2
1 3 4 3
2-292249-2/
3 4 3 4 TYCO
CURL2 2 5 2 5
1 6 1 6
7
8 DCF
9
Color 10
LC T HCF
R_5V_PS 7 3
JC39-02256A DGND 8 2
1 1 6 1 6 7 5V_PS 9 1
nSENSE_OPC_HOM E_M
2 2 5 2 5 8 ON_ERASER_C
3 3 4 3 R_5V_PS 10 3
4 4 3 4 4 9 3.3V_CRUM 11 2
DGND
3 10 SDA_CRUM _OPC_C 12 1
nSENSE_OPC_HOM E_Y
2 5 2 5 2 11 SCL_CRUM _OPC_C
1 6 1 6 1 12 DGND
2 13 ADC_INNER_TEMP
1 14 DGND OPC K
15 NC
16 NC CN29 OPC K JC39-02239A
JC39-02256A 1 10
DIR_BLDC_OPC_K 9
1 1 6 1 6 17 5V_PS 2
CLK_BLDC_OPC_K 8
2 2 5 2 5 18 ON_ERASER_M 3
nREADY_BLDC_OPC_K 7
3 3 4 3 4
nEN_BLDC_OPC_K 6
4 4 3 4 4 19 3.3V_CRUM 5
3 20 SDA_CRUM _OPC_M
NC
6 5 BLDC
2 BRK_BLDC_OPC_K 4
5 2 5 2 21 SCL_CRUM _OPC_M 7
1 DGND 3
6 1 6 1 22 DGND 8
DGND 2
9
DGND 1
10
DGND
11
JC39-02256A NC
1 6 1 6 23 5V_PS 12
1
2 2 5 2 5 24 ON_ERASER_Y
3 3 4 3
4 4 3 4 4 25 3.3V_CRUM
3 26 SDA_CRUM _OPC_Y
2 5 2 5 2 27 SCL_CRUM _OPC_Y T/C SENSOR
1 6 1 6 1 28 DGND -1.5m m /15*2P
CN34 T/C SENSOR
1 4 29 A_T1 DGND 1 JC39-02260A JC39-02259A
2 3 30 nA_T1 4 1 4
TC_VIN_K 2 3 2 3
3 2 31 nB_T1 3
24V1_TC 2 3 2
4 1 32 B_T1 4
TNR_VCON_K 1 4 1
DGND 5 4 1
JC39-02259A 4
TC_VIN_C 6 3 2 3
24V1_TC 7 2 3 2
TNR_VCON_C 8 1 4 1
R_5V_PS 9
12 1 3
DGND 10
11 2 2
nSENSE_FULL_RES_K 11
10 3 1
R_5V_PS 12
9 4 3
DGND 13
BLDC OPC KCMY 8 5 2
nSENSE_FULL_RES_C 14
7 6 1
JC39-02342A
CN47 BLDC OPC NC 15
6 7 3
JC39-02232A KCM Y 5 8 2
10 1 DIR_BLDC_OPC_K 4 9 1
9 2 CLK_BLDC_OPC_K
8 3 nREADY_BLDC_OPC_K 3 10 3
7 4 nEN_BLDC_OPC_K 2 11 2
6 5 NC
BLDC 5 6 BRAKE_BLDC_OPC_K
1 12 1
4 7 DGND DGND 16 JC39-02259A
4 1 4
3 8 DGND TC_VIN_M 17
3 2 3
2 9 24V1_SW 24V1_TC 18
2 3 2
1 10 24V1_SW TNR_VCON_M 19
1 4 1
10 11 DIR_BLDC_OPC_C DGND 20
4 1
JC39-02259A 4
9 12 CLK_BLDC_OPC_C TC_VIN_Y 21
3 2 3
8 13 nREADY_BLDC_OPC_C 24V1_TC 22
2 3 2
7 14 nEN_BLDC_OPC_C TNR_VCON_Y 23
1 4 1
6 15 NC
BLDC 5 16 BREAK_BLDC_OPC_C R_5V_PS 24
4 17 DGND DGND 25
3 18 DGND nSENSE_FULL_RES_M 26
2 19 24V7
1 20 24V7 R_5V_PS 27
DGND 28
10 21 DIR_BLDC_OPC_M nSENSE_FULL_RES_Y 29
9 22 CLK_BLDC_OPC_M
8 23 nREADY_BLDC_OPC_M NC 30
7 24 nEN_BLDC_OPC_M
6 25 NC
BLDC 5 26 BREAK_BLDC_OPC_M
4 27 DGND
3 28 DGND
2 29 24V7
1 30 24V7 HVPS2 /SKEW MO TOR
-1.5mm /12*2P
10 31 DIR_BLDC_OPC_Y CN4 HVPS2 / SKEW CN2
9 32 CLK_BLDC_OPC_Y M O TOR
33 nREADY_BLDC_OPC_Y
JC39-02228A 12 nEN_DEVE_AC_K
8 nEN_DEVE_AC_K 1 12
7 34 nEN_BLDC_OPC_Y nEN_DEVE_AC_C 2 11 11 nEN_DEVE_AC_C
6 35 NC nEN_DEVE_AC_M 3 10 10 nEN_DEVE_AC_M
BLDC 5 36 BRK_BLDC_OPC_Y nEN_DEVE_AC_Y 4 9 9 nEN_DEVE_AC_Y
4 37 DGND ADC_READ_HVPS_24V 5 8 8 ADC_READ_HVPS_24V
3 38 DGND DGND 6 7 7 GND
2 39 24V5 DGND 7 6 6 GND
1 40 24V5 DGND 8 5 5 GND
3.3V_PS 9 4 4 3.3V
24V2_SW 10 3 3 24V
24V2_SW 11 2 2 24V
24V2_SW 12 1 1 24V
A_SKEW _Y 13 12
nA_SKEW _Y 14 11
B_SKEW _Y 15 10
nB_SKEW _Y 16 9
A_SKEW _M 17 8
nA_SKEW _M 18 7
B_SKEW _M 19 6
nB_SKEW _M 20 5
A_SKEW _C 21 4
nA_SKEW _C 22 3
B_SKEW _C 23 2
nB_SKEW _C 24 1
W TB/CST LOCK/FAN_LSU
CN38 W TB/CST
LOCK/FAN_LSU JC39-02337A
FAN_LSU 1 3
FB_OUT_ FAN_LSU 2 2
DGND 3 1
A_W TB 4 4
nA_W TB 5 3
nB_W TB 6 2
B_W TB 7 1
DGND 8 3 1 COM
COVER_OPEN_FRONT 9 2 2 N.O.
nCOVER_OPEN_FRONT 10 1 3 N.C.
DGND 11 4 1 4
ADC_W TB_FULL 12 3 2 3
EN_W TB_LED 13 2 3 2
5V_PS 14 1 4 1
R_5V_PS 15 3
DGND 16 2
nDETECT_W TB 17 1
OUT_DC_CST_LOCK1_2 18 10 1 2 1
OUT_DC_CST_LOCK1_1 19 9 2 1 2
R_5V_PS 20 8 3 3
DGND 21 7 4 2
nSENSE_CST_LOCK1 22 6 5 1
JC39-02186A
OUT_DC_CST_LOCK2_2 23 5 6 2 1
OUT_DC_CST_LOCK2_1 24 4 7 1 2
R_5V_PS 25 3 8 3
DGND 26 2 9 2
nSENSE_CST_LOCK2 27 1 10 1
NC 28
M ono Only
HVPS(MONO)
HVPS
HEATER SW ITCH
M AIN SW ITCH
24FFC
CN31 HVPS
nDETECT_HVPS 1 1 nDETECT_HVPS
24V2_SW 2 2 24V
24V2_SW 3 3 24V
ADC_HVPS_24V 4 4 ADC_HVPS_24V
24V2_SW 5 5 24V
GND 6 6 GND
GND 7 7 GND
3.3V 8 8 3.3V
GND 9 9 GND
NC 10 10 NC
JC39-02197A
AC ADC_READ_M HV
PW M _THV+_CV_hybrid
11
12
11
12
ADC_READ_M HV
PW M _THV+_CV_hybrid
JC39-02203A
PW M _M HV 13 13 PW M _M HV
PW M _THV+_CV_SELECT_hybrid 14 14 PW M _THV+_CV_SELECT_hybrid
9
3
C
J
1
2
0
-
A
7
ToFUSER
PW M _SAW 15 15 PW M _SAW
ADC_READ_THV 16 16 ADC_READ_THV
INLET
PW M _THV_N 17 17 PW M _THV_N
nEN_DEVE 18 18 nEN_DEVE
PW M _FUSER_BIAS 19 19 PW M _FUSER_BIAS
PW M _DEVE_DC 20 20 PW M _DEVE_DC
GND
PW M _THV_P 21 21 PW M _THV_P
JC39-02199A
PW M _DEVE_VPP 22 22 PW M _DEVE_VPP
PW M _DEVE_AC 23 23 PW M _DEVE_AC
GND 24 24 GND
JC39-02248A
4
3
2
1
HEATER SW ITCH
4
3
2
1
2
1
3
2
1
M AIN SW ITCH
1
LIVE
LIVE
NEUTRAL
NEUTRAL
CN10
LIVE
LIVE
NEUTRAL
NEUTRAL
CN5
NEUTRAL
LIVE
CN1
COM M ON
LAM P2
LAM P1
CN6
FUSER
INLET
DEVE HV M 2
JC39-02249A
To INPUT OPTION
THV M
JC39-02247A
SAW /M HV
CN2 1
1 LIVE
2 NEUTRAL 2
M ono :SM PS TYPE3R
Color SM
TYPE5 3
(OPTI
INPUT OPTION
CN7 (Blue)
1 LIVE CN3
JC39-02246A
2 NEUTRAL 1 LIVE
O N/SCAN)
: PS TYPE4
1
FDB
2 NEUTRAL FUSER HV M 2
TYPE3R TYPE3R
JC39-02193A
DCF
CON1 CN8(Red)
LIVE 1 1 LIVE CN4
NEUTRAL 2 2 NEUTRAL 1 LIVE
2 NEUTRAL JC39-02196A
9
3
C
J
1
2
0
-
A
6
JC39-02192A
ColorOnly
220V Only
HVPS
35FFC
HVPS(COLOR)
CN11
CN3 HVPS
ON_FUSER_CENTER 1
REACTOR
1
ON_FUSER_RELAY 5
ON_SM PS_RELAY 7
nDETECT_HVPS 1 1 nDETECT_HVPS
FUSER_ON
24VS
RELAY_ON
24V_ON/OFF
GND
CON4
+24V3
GND
+24V2
GND
+24V1
GND
+5V
CON3
ON_FUSER_SIDE 2
2
PW M _D_AC_FREQ 2 2 PW M _D_AC_FREQ
TYPE3R S
ZERO_CROSS 10
SM PS TYPE 3R
M AIN IF
PW M _D_AC_VPP_Y 3 3 PW M _D_AC_VPP_Y
AC_SENSE 9
+24VS1 4
PW M _D_DC_Y 5 5 PW M _D_DC_Y
GND 8
GND 3
CN9
IGNAL
CN12
NC 6 6 NC
1
PW M _DC_AC_VPP_M 7 7 PW M _DC_AC_VPP_M
2
5
4
3
2
1
7
6
5
4
3
2
1
PW M _THV+_CC_SEL 8 8 PW M _THV+_CC_SEL
PW M _D_DC_M 9 9 PW M _D_DC_M
JC27-00009A PW M _THV+CC_Hyb 10 10 PW M _THV+CC_Hyb
2
C
J
0
-
7
A
9 PW M _D_AC_VPP_C 11 11 PW M _D_AC_VPP_C
PW M _M HV_K 12 12 PW M _M HV_K
SM PS TYPE5 6*2P PW M _D_DC_C 13 13 PW M _D_DC_C
CN5 SM PS TYPE5 PW M _M HV_C 14 14 PW M _M HV_C
1 5V1 PW M _D_AC_VPP_K 15 15 PW M _D_AC_VPP_K
2 5V2 PW M _M HV_M 16 16 PW M _M HV_M
SM PS TYPE 5 PW M _D_DC_K 17 17 PW M _D_DC_K
TYPE5 3 24V1
4 24V2 PW M _M HV_Y 18 18 PW M _M HV_Y
CN3 JC39-02213A(C) 19 19 ADC_R_THV2
1 5 24V3 ADC_R_THV2
CN1 +24V1 1 9
3
C
J
2
0
-
(
A
4
) M)
M
JC39-02344A( 6 ADC_R_M HV_C 20 20 ADC_R_M HV_C
24V4 HV_OPC_Y
JC39-02225A
1 LIVE GND 2
7 DGND PW M _THV_2 21 21 PW M _THV_2
2 NEUTRAL +24V2 3
8 DGND ADC_R_M HV_M 22 22 ADC_R_M HV_M HV_OPC_M
GND 4 23 23 PW M _THV2_CLEAN
9 DGND PW M _THV2_CLEAN
+24V3 5 ADC_R_M HV_Y 24 24 ADC_R_M HV_Y
10 DGND HV_OPC_C
GND 6 25 25 PW M _SAW
11 DGND PW M _SAW
+24V4 7 ADC_R_ITHV_Y 26 26 ADC_R_ITHV_Y
(M ain SYSTEM )
12 DGND HV_OPC_K
GND 8 PW M _FUSER_BIAS
SM PS TYPE5
PW M _FUSER_BIAS 27 27
SM PS TYPE3 4*2P ADC_R_ITHV_M 28 28 ADC_R_ITHV_M
ADC_R_IHTV_K 29 29 ADC_R_IHTV_K
TYPE5SIGNAL CN6 SM PS TYPE4
PW M _ITHV_Y 30 30 PW M _ITHV_Y
/ TYPE3R
JC39-02212A(C) 8 ADC_R_IHTV_C 31 31 ADC_R_IHTV_C
JC39-02223A
CN4 1 5V_OPT HV_DEVE_Y
GND 1 1
3
C
J
2
0
-
9
A
4
) M)
M
(
JC39-02343A( 7 2 24V5 PW M _ITHV_M 32 32 PW M _ITHV_M
+24V_ON/OFF 2 6 3 PW M _ITHV_K 33 33 PW M _ITHV_K
24V6 HV_DEVE_M
GND 3 5 4 PW M _ITHV_C 34 34 PW M _ITHV_C
24V7
4 5 GND 35 35 GND
DGND HV_DEVE_C
3 6 DGND
SM PS TYPE 5 2 7 DGND
1 HV_DEVE_K
8 DGND
CN2
+5V1 1 JC39-02226A
GND 2
HV_T1_Y 1
+5V2 3 AC CTRL./FDB /PAPER 2
GND 4
DET 1.5m m /17*2P HV_T1_M 3
JC39-02221A(C) CN39 AC CTRL./ 4
1
J
-
9
3
C
2
0
M
(
A
) M)
JC39-02233A( FDB / PAPER DET HV_T1_C 5
JC39-02196A
9
3
C
J
1
2
0
-
A
6 6
17 1 ZEROCROSS
10 1 HV_T1_K 7
16 2 AC_SENS
9 2
15 3 DGND
8 3
14 4 ON_SM PS_RREAY
7 4
JC39-02227A
13 5 24V3
6 5
12 6 ON_FUSER_RELAY T2 HV
5 6
11 7 24VS_FUSER
4 7
10 8 DGND
3 8
9 9 ON_FUSER_SIDE
2 9
8 10 ON_FUSER_CENTER
1 10 1
3
2 11 11 EN_24V_ENGINE 2
7
JC39-02224A
1 12 6 12 DGND HV_SAW
3
5
4
3
2 13 5 13 EN_24V_OPTION
1 14 4 14 DGND
3 15 15 FAN_SM PS
SM PS
3
FAN
2 16 2 16 FB_OUT_FAN_SM PS
1 17 1 17 DGND
18 nDETECT_CST1
PAPER SIZE1 PAPER SIZE2
4
3 19 DGND
2 20 ADC_P_SIZE1
1 21 DGND
4 22 nDETECT_CST2
3 23 DGND
2 24 ADC_P_SIZE2
1 25 1.8V_PS
DEVE / OPC
3 26 FAN_DEVE
27 FB_OUT_FAN_DEVE
FAN
2
1 28 DGND
4 29 ADC_OUT_TEM P
3 30 DGND
2 31 ADC_OUT_HUM I
1 32 3.3V_PS
OU T TEM P
/HUM ID
33 NC
34 NC
6. Reference Information
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when
installing the printer. A definition of test pages and Wireless Network information definition is also included.
The following tools are recommended safe and easy troubleshooting as described in this service manual.
6.2. Glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with
printing as well as mentioned in this user’s guide and service manual.
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by
802.11
the IEEE LAN/MAN Standards Committee (IEEE 802).
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11
802.11b/g/n Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer
interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication
Access point devices together on wireless local area networks (WLAN), and acts as a central transmitter and
receiver of WLAN radio signals.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original
ADF
sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It
AppleTalk was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP
networking.
A computer graphics term describing the number of bits used to represent the color of a single pixel in
a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits
BIT Depth
increases, the number of possible colors becomes impractically large for a color map. 1-bit color is
commonly called as monochrome or black and white.
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI),
BMP
and used commonly as a simple graphics file format on that platform.
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically.
This is usually done in the bootstrap process of computers or operating systems running on them. The
BOOTP
BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced operating system.
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is
CCD
also used to hold the CCD module to prevent any damage when you move the machine.
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device
Collation
prints an entire set before printing additional copies.
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed.
Control Panel
They are typically found in front of the machine.
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage
means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has
Coverage
complicated images or lots of text on it, the coverage will be higher and at the same time, a toner
usage will be as much as the coverage.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between
CSV disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard
throughout the industry, even among non-Microsoft platforms.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and
DADF
turn over an original sheet of paper so that the machine can scan on both sides of the paper.
Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP
server provides configuration parameters specific to the DHCP client host requesting, generally,
DHCP
information required by the client host to participate on an IP network. DHCP also provides a
mechanism for allocation of IP addresses to client hosts.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all
DIMM
the data within the machine like printing data, received fax data.
The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to
DLNA
share information with each other across the network.
The Domain Name Server (DNS) is a system that stores information associated with domain names in
DNS
a distributed database on networks, such as the Internet.
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth
Dot Matrix Printer on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a
typewriter.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally,
DPI
higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a
DRPD
user to use a single telephone line to answer several different telephone numbers.
A mechanism that will automatically turn over a sheet of paper so that the machine can print (or
Duplex scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of
paper during one print cycle.
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the
printer has the lifespan limitation such as pages per year. The lifespan means the average capacity
Duty Cycle
of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per
month assuming 20 working days, a printer limits 2,400 pages a day.
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines
ECM or fax modems. It automatically detects and corrects errors in the fax transmission process that
are sometimes caused by telephone line noise.
Emulation is a technique of one machine obtaining the same results as another. An emulator
duplicates the functions of one system with a different system, so that the second system behaves like
Emulation the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast
to simulation, which concerns an abstract model of the system being simulated, often considering
its internal state.
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines
wiring and signaling for the physical layer, and frame formats and protocols for the media access
Ethernet
control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It
has become the most widespread LAN technology in use during the 1990s to the present.
A suite of protocols developed by Apple Computer for computer networking. It was included in the
EtherTalk
original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device
FDI such as a coin operated device or a card reader. Those devices allow the pay-for-print service
on your machine.
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network
FTP
that supports the TCP/IP protocol (such as the Internet or an intranet).
The part of a laser printer that fuses the toner onto the print media. It consists of a fuser belt and a
pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to
Fuser Unit
ensure that the toner stays on the paper permanently, which is why paper is warm when it comes
out of a laser printer.
A connection between computer networks, or between a computer network and a telephone line. It is
Gateway
very popular, as it is a computer or a network that allows access to another computer or network.
A shades of gray that represent light and dark portions of an image when color images are converted
Grayscale
to grayscale; colors are represented by various shades of gray.
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of
Halftone
a large number of dots, while lighter areas consist of a smaller number of dots.
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage
HDD
device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional
IEEE
organization for the advancement of technology related to electricity.
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers
IEEE 1284 (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that
attaches to the peripheral (for example, a printer).
A private network that uses Internet Protocols, network connectivity, and possibly the public
Intranet telecommunication system to securely share part of an organization's information or operations with
its employees. Sometimes the term refers only to the most visible service, the internal website.
An Internet Protocol (IP) address is a unique number that devices use in order to identify and
IP address
communicate with each other on a network utilizing the Internet Protocol standard.
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the
IPM
number of single-sided sheets a printer can complete within one minute.
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print
jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds
IPP
of printers, and also supports access control, authentication, and encryption, making it a much more
capable and secure printing solution than older ones.
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking
protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection
IPX/SPX services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities
to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient
protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
The International Organization for Standardization (ISO) is an international standard-setting body
ISO composed of representatives from national standards bodies. It produces world-wide industrial and
commercial standards.
The International Telecommunication Union is an international organization established to standardize
and regulate international radio and telecommunications. Its main tasks include standardization,
ITU-T
allocation of the radio spectrum, and organizing interconnection arrangements between different
countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions.
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy
JBIG or quality, which was designed for compression of binary images, particularly for faxes, but can
also be used on other images.
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy
JPEG compression for photographic images. It is the format used for storing and transmitting photographs
on the World Wide Web.
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and
LDAP
modifying directory services running over TCP/IP.
LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC
address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e.
MAC address
g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its
manufacturer, and used as an aid for routers trying to locate machines on large networks.
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one
MFP
physical body, so as to have a printer, a copier, a fax, a scanner and etc.
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be
transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a
MH
codebook-based run-length encoding scheme optimized to efficiently compress white space. As most
faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MMR Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
A device that modulates a carrier signal to encode digital information, and also demodulates such a
Modem
carrier signal to decode transmitted information.
Modified Read (MR) is a compression method recommended by ITUT T.4. MR encodes the first
MR scanned line using MH. The next line is compared to the first, the differences determined, and then the
differences are encoded and transmitted.
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to
NetWare run various services on a PC, and the network protocols were based on the archetypal Xerox XNS
stack. Today NetWare supports TCP/IP as well as IPX/SPX.
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser
beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape.
OPC An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and
it should be replaced appropriately since it gets worn from contact with the cartridge development
brush, cleaning mechanism, and paper.
The first example of something, such as a document, photograph or text, etc, which is copied,
Originals reproduced or translated to produce others, but which is not itself copied or derived from something
else.
Open Systems Interconnection (OSI) is a model developed by the International Organization for
Standardization (ISO) for communications. OSI offers a standard, modular approach to network
OSI design that divides the required set of complex functions into manageable, self-contained, functional
layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
A private automatic branch exchange (PABX) is an automatic telephone switching system within a
PABX
private enterprise.
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a
PCL printer protocol and has become an industry standard. Originally developed for early inkjet printers,
PCL has been released in varying levels for thermal, dot matrix printer, and laser printers.
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for
PDF
representing two dimensional documents in a device independent and resolution independent format.
PostScript (PS) is a page description language and programming language used primarily in the
PostScript(PS)
electronic and desktop publishing areas. - that is run in an interpreter to generate an image.
Printer Driver A program used to send commands and transfer data from the computer to the printer.
The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a
Print Media
fax or, a copier.
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works,
PPM
meaning the number of pages a printer can produce in one minute.
An interface for a device driver, this allows software to interact with the device driver using standard
PRN file
input/output system calls, which simplifies many tasks.
A convention or standard that controls or enables the connection, communication, and data transfer
Protocol
between two computing endpoints.
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched
PSTN
telephone networks which, on industrial premises, is usually routed through the switchboard.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication
and accounting. RADIUS enables centralized management of authentication data such as usernames
RADIUS
and passwords using an AAA (authentication, authorization, and accounting) concept to manage
network access.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the
Resolution
resolution.
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports,
SMB and miscellaneous communications between nodes on a network. It also provides an authenticated
Interprocess communication mechanism.
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet.
SMTP is a relatively simple, text based protocol, where one or more recipients of a message are
SMTP
specified, and then the message text is transferred. It is a client server protocol, where the client
transmits an email message to the server.
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices
SSID in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive
and have a maximum length of 32 characters.
The subnet mask is used in conjunction with the network address to determine which part of the
Subnet Mask
address is the network address and which part is the host address.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications
TCP/IP
protocols that implement the protocol stack on which the Internet and most commercial networks run.
Transmission Confirmation Report (TCR) provides details of each transmission such as job status,
TCR transmission result and number of pages sent. This report can be set to print after each job or only
after failed transmissions.
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes
image data that typically come from scanners. TIFF images make use of tags, keywords defining the
TIFF
characteristics of the image that is included in the file. This flexible and platform-independent format
can be used for pictures that have been made by various image processing applications.
A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder
used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner
Toner Cartridge
can be fused by a combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
An industry standard for scanners and software. By using a TWAINcompliant scanner with a
TWAIN TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture
API for Microsoft Windows and Apple Macintosh operating systems.
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and
UNC Path other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional
directory>
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet.
URL The first part of the address indicates what protocol to use, the second part specifies the IP address or
the domain name where the resource is located.
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to
USB connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect
a single computer USB port to multiple peripherals.
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by
transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by
Watermark
papermakers to identify their product, and also on postage stamps, currency, and other government
documents to discourage counterfeiting.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same
WEP level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that
it is protected as it is transmitted from one end point to another.
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in
WIA Windows Me and Windows XP. A scan can be initiated from within these operating systems by
using a WIAcompliant scanner.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks,
WPA
which was created to improve upon the security features of WEP.
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A
shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or
WPA-PSK
desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the
associated WAP for more advanced security.
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your
WPS wireless access point supports WPS, you can configure the wireless network connection easily
without a computer.
XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new
document format, which has benefits for portable document and electronic document, developed
XPS
by Microsoft. It is an XML-based specification, based on a new print path and a vector-based
device-independent document format.
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