Jose Cantillo has over 20 years of experience as a systems administrator and IT support professional. He currently works as an IT Systems Administrator for Gwinnett County Government, where he provides hardware and software support across various departments. Previously, he worked as a Contract Staging Technician for NCR, where he serviced cash registers and reconditioned parts. He has a BS in IT Systems and Security from Georgia Gwinnett College and an AAS in Cybersecurity from Gwinnett Technical College.
Jose Cantillo has over 20 years of experience as a systems administrator and IT support professional. He currently works as an IT Systems Administrator for Gwinnett County Government, where he provides hardware and software support across various departments. Previously, he worked as a Contract Staging Technician for NCR, where he serviced cash registers and reconditioned parts. He has a BS in IT Systems and Security from Georgia Gwinnett College and an AAS in Cybersecurity from Gwinnett Technical College.
Jose Cantillo has over 20 years of experience as a systems administrator and IT support professional. He currently works as an IT Systems Administrator for Gwinnett County Government, where he provides hardware and software support across various departments. Previously, he worked as a Contract Staging Technician for NCR, where he serviced cash registers and reconditioned parts. He has a BS in IT Systems and Security from Georgia Gwinnett College and an AAS in Cybersecurity from Gwinnett Technical College.
Jose Cantillo has over 20 years of experience as a systems administrator and IT support professional. He currently works as an IT Systems Administrator for Gwinnett County Government, where he provides hardware and software support across various departments. Previously, he worked as a Contract Staging Technician for NCR, where he serviced cash registers and reconditioned parts. He has a BS in IT Systems and Security from Georgia Gwinnett College and an AAS in Cybersecurity from Gwinnett Technical College.
Profile Details Experienced professional with over 20 years of valuable experience. 2305 Chimney Walk Drive, Accustomed to handling IT support, managing IT projects, and supporting Suwanee, GA, 30024 various government departments with IT tools and applications. Bringing 404-579-3821 forth a motivated attitude and the ability to establish strong and productive jactax13@gmail.com relationships with other company members. Skills Employment History Computer Skills
IT Systems Administrator, Gwinnett Co. Government, Lawrenceville, GA
Microsoft Office JULY 2006 — PRESENT
Duties include providing expert hardware/software support for PC systems to Ability to Work Under Pressure departments and programs within the Gwinnett County Government System. Responsible for installation, configuration, system security, and Problem Solving troubleshooting a variety of technical issues in a multi-platform environment Customer Service Skills including but are not limited to Microsoft Windows 10, 11 and Macs, Microsoft 365, Azure Active Directory, Endpoint Manger including Strong Communication Skills Configuration Manager and Intune, Teams, OneDrive, Lucity, SAP, Net Motion, Tiburon software (Copperfire), Wireless Connectivity Protocols (WEP, WPA & WPA2) and iNovah Cashier. Remotely assist end users via Team Languages Viewer/Remote Desktop, as well as securely access a private network and share data using VPN. Provide hands-on training for new customer supported Spanish software applications and/or databases. Assist in implementing system English security policy, including firewalls, server/client access, file permissions, creating and managing user accounts. Manage and administer Symantec Endpoint Protection Manager Console as well as Microsoft WSUS Server. Set primary DNS suffix for computers. End of Service Support for Gwinnett County Courthouse, Department of Water Resources, police, sheriff, fire departments, community services and tag offices.
Contract Staging Technician, NCR, Suwanee, GA
JANUARY 1999 — JULY 2006
Duties include servicing cash registers by replacing system boards.
Reconditioning defective parts on printers, check readers, and scanners. Installation and configuration of Win 98, 2000, and Office 2000. Connecting Workstations to Win 2000 Network. Installing and supporting OS, software and hardware on both desktop and notebook PCs. Replacing, relocating, and reconfiguring PCs and other hardware such as video, sound, modem, network cards, and hard drives. Troubleshooting TCP/IP, NetBEUI, and IPX/SPX.
Education BS IT Systems and Security, Georgia Gwinnett College, Lawrenceville, GA SEPTEMBER 2018 — MAY 2020
AAS - Cybersecurity, Gwinnett Technical College, Lawrenceville, GA
SEPTEMBER 2012 — MAY 2018 Courses Symantec Client Mgmt. Admin Suite 8.5, Symantec OCTOBER 2019
