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    Sop For Housekeeping Department

    Uploaded by

    ANGELOU SAGARAL
    The document outlines the standard operating procedure for housekeeping. It details the 7 step guestroom cleaning workflow which includes entering the room safely, preparing for cleaning, cleaning the bathroom, making the bed, dusting, replenishing supplies and amenities, and performing a final inspection. It also lists the cleaning tasks for the front office and lobby such as clearing ashtrays, dustbins, removing spider webs and stains, and dusting artifacts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Sop For Housekeeping Department

    Uploaded by

    ANGELOU SAGARAL
    269 views2 pages
    The document outlines the standard operating procedure for housekeeping. It details the 7 step guestroom cleaning workflow which includes entering the room safely, preparing for cleaning, cleaning the bathroom, making the bed, dusting, replenishing supplies and amenities, and performing a final inspection. It also lists the cleaning tasks for the front office and lobby such as clearing ashtrays, dustbins, removing spider webs and stains, and dusting artifacts.

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    Original Title

    SOP FOR HOUSEKEEPING DEPARTMENT

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    The document outlines the standard operating procedure for housekeeping. It details the 7 step guestroom cleaning workflow which includes entering the room safely, preparing for cleaning, cleaning the bathroom, making the bed, dusting, replenishing supplies and amenities, and performing a final inspection. It also lists the cleaning tasks for the front office and lobby such as clearing ashtrays, dustbins, removing spider webs and stains, and dusting artifacts.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    269 views2 pages

    Sop For Housekeeping Department

    Uploaded by

    ANGELOU SAGARAL
    The document outlines the standard operating procedure for housekeeping. It details the 7 step guestroom cleaning workflow which includes entering the room safely, preparing for cleaning, cleaning the bathroom, making the bed, dusting, replenishing supplies and amenities, and performing a final inspection. It also lists the cleaning tasks for the front office and lobby such as clearing ashtrays, dustbins, removing spider webs and stains, and dusting artifacts.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    2

    SOP FOR HOUSEKEEPING DEPARTMENT

    Guestroom cleaning workflow

    Guestrooms should be kept clean, comfortable, and free from dust, trash, spots, and stains. They should
    provide complete guest amenities.

    1. Enter the guestroom


     Use a door stop to keep the door open. Park the housekeeping trolley and vacuum
    cleaner in front of the door. This would prevent other guests from mistakenly going
    inside the room.
     Turn on the main switch to check on room functionality.
     Note the time of entry from consistency with the keycard system and security purposes
    2. Prepare room for cleaning
     Remove room service trays
     Open the curtains to let natural light enter the room
     Check for lost and found items.
     Check for losses and breakages
     Collect the trash, both in the bedroom and bathroom area
     Dust the room
    3. Clean the bathroom
     All used bathroom linen is to be replenished
     Facilities inside the bathroom are cleaned according to the hotel’s standards.
    4. Make the bed
    The bed is made according to the standards of the hotel property
    5. Dust the room
    All furniture and counters are dusted accordingly.
    6. Replenish Supplies and Amenities
    Room supplies and amenities should be replaced to ensure utmost functionality
    7. Exit the Guestroom
    Perform last minute inspection to ensure functionality and presentation of guest room.

    Cleaning the Front Office and Lobby


     Clear all ashtrays into the trash ensuring no cigarettes are burning
     Clean and restore them to proper places
     Clear the dustbins near front office desk
     Remove spider webs from ceiling
     Remove stains on the carpet and furniture
     Clean all artifacts using damp and soft cloth carefully
     Dust and polish any vases, paintings and art pieces

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