Essentials: 2023 Aamc Preview

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PREview™

Professional
Readiness Exam

2023 AAMC PREview™


Essentials

Association of
American Medical Colleges
2023 AAMC PREview™ Essentials

January 2023

© January 2023 AAMC 1


The AAMC (Association of American Medical Colleges) is a nonprofit association dedicated to improving the
health of people everywhere through medical education, health care, medical research, and community
collaborations. Its members comprise all 157 accredited U.S. medical schools; 13 accredited Canadian
medical schools; approximately 400 teaching hospitals and health systems, including Department of Veterans
Affairs medical centers; and nearly 80 academic societies. Through these institutions and organizations, the
AAMC leads and serves America’s medical schools and teaching hospitals and the millions of individuals
across academic medicine, including more than 191,000 full-time faculty members, 95,000 medical students,
149,000 resident physicians, and 60,000 graduate students and postdoctoral researchers in the biomedical
sciences. Following a 2022 merger, the Alliance of Academic Health Centers and the Alliance of Academic
Health Centers International broadened the AAMC’s U.S. membership and expanded its reach to international
academic health centers. Learn more at aamc.org.
© 2023 Association of American Medical Colleges.

© January 2023 AAMC 2


Content

Preface ...............................................................................................................................................5
Part 1: Overview of the AAMC PREview Exam ...................................................................................6
Exam Content ..................................................................................................................................6
Exam Format ...................................................................................................................................6
Part 2: When to Take the AAMC PREview Exam ................................................................................8
Eligibility ..........................................................................................................................................8
Participating Medical Schools ..........................................................................................................8
Requesting Special Permission........................................................................................................9
Testing Dates ..................................................................................................................................9
Testing Limits ................................................................................................................................10
Part 3: Registering for the AAMC PREview Exam .............................................................................11
Registration Fees ..........................................................................................................................11
Fee Assistance ..............................................................................................................................11
Rescheduling, Cancellation, and No-Shows ..................................................................................11
AAMC ID Requirements ................................................................................................................12
Registration Name and Accepted ID ..............................................................................................13
Registration Violations ...................................................................................................................14
Registration and Scheduling ..........................................................................................................15
Part 4: Accommodation Requests .....................................................................................................16
Exam Testing Conditions ...............................................................................................................16
Applying for Accommodations ........................................................................................................17
Part 5: Examinee Agreement and Use of Personal Information .........................................................18
Examinee Agreement ....................................................................................................................18
Use of Personal Information...........................................................................................................19
Part 6: Taking the AAMC PREview Exam .........................................................................................21
Exam Delivery and System Requirements .....................................................................................21
Technical Requirements ................................................................................................................21
Environmental Requirements .........................................................................................................22
Additional Requirements ................................................................................................................23
Systems Support ...........................................................................................................................23
The Testing Experience .................................................................................................................23
Remote Proctoring .........................................................................................................................25
Voiding Your Exam ........................................................................................................................26
No-Show or Noncompletion ...........................................................................................................26
Testing More Than Once ...............................................................................................................26
Part 7: AAMC PREview Scores and Score Reporting .......................................................................27
© January 2023 AAMC 3
Scoring ..........................................................................................................................................27
Receiving Your Score ....................................................................................................................27
Selecting and Reporting Your Score to Medical Schools ................................................................27
Additional Score Reporting Information..........................................................................................28
Future AMCAS Application Cycle Score Reporting ........................................................................28
Score Cancellation.........................................................................................................................28
Exam Feedback.............................................................................................................................28
Part 8: Technology Disruptions .........................................................................................................29
Testing Disruptions ........................................................................................................................29
Reporting a Technology Issue .......................................................................................................29
Part 9: Discussion, Violations, and Investigation ................................................................................30
Discussion of the AAMC PREview Exam .......................................................................................30
Violations.......................................................................................................................................30
Reporting Potential Violations ........................................................................................................30
Investigation Procedures and Consequences ................................................................................30
Arbitration Agreement ....................................................................................................................31
Part 10: Contact Us ...........................................................................................................................32

© January 2023 AAMC 4


Preface
Congratulations! Reading this guide is the first step in preparing to take the AAMC PREview™ professional
readiness exam — another step toward a rewarding and fulfilling career in medicine.

The AAMC anticipates issuing an updated AAMC PREview™ Essentials for testing year 2023 on
March 30, 2023. The anticipated changes relate to where you may authorize your score to be
released.

This document is the official policy and procedure guide for the AAMC PREview exam and the
information within is necessary for a smooth registration, testing, and score-reporting experience and is
required reading for all AAMC PREview examinees.
During registration for the AAMC PREview exam, you will be asked to certify that you have read,
understood, and agree to comply with the policies and procedures defined in the then current
AAMC PREview™ Essentials.
The AAMC provides the AAMC PREview exam with the assistance of its test-delivery administrator,
Meazure Learning (previously Yardstick Assessment Strategies). The following terms will be used
throughout the guide.

AAMC PREview Delivery Partner

Partner Reference Service

Meazure Learning Test-delivery administrator

Meazure Exam Platform Test-delivery software

ProctorU Proctoring Platform Remote-proctoring

You will find additional resources and contact information throughout this guide to refer to if you have
questions. You will also find the following symbols, which bring attention to special considerations to
ensure a smooth experience:

Tips on things you SHOULD do.

Tips on things you SHOULD NOT do.

Time-sensitive information.

How to find help with questions.

The AAMC appreciates your participation in this administration of the AAMC PREview exam. Periodically,
we may seek your feedback to evaluate this program and how it could be improved.
The AAMC wishes you all the best and much success as you advance your career in medicine.

© January 2023 AAMC 5


Part 1: Overview of the AAMC PREview Exam

Exam Content
The AAMC PREview exam is designed to assess examinees’ understanding of effective pre-professional
behavior across eight core competencies for entering medical students. The competencies were identified
by medical educators as important for students to demonstrate to be successful in medical school.
You may find the possible responses do not represent how you would respond, or that your response
might depend on facts not stated. We are asking you to rate the effectiveness of each response based on
the information included in the scenario. Please review The AAMC PREview™ Exam Examinee
Preparation Guide for more content information.

Exam Format
The exam presents 30 written hypothetical dilemmas linked to the eight core competencies. While the
scenarios are based on real-life situations in health care, educational, or other settings, they were
developed for prehealth students. Therefore, health care experience is not needed to perform well on
the exam.
Following each scenario are multiple statements that describe actions you could take in response. You
will be asked to rate the effectiveness of each action using a four-point scale:
1 = very ineffective, 2 = ineffective, 3 = effective, and 4 = very effective.
There are 30 scenarios and 186 questions on the test. A practice exam is available to help you become
familiar with AAMC PREview scenarios and questions.
Some of the scenarios included in the AAMC PREview exam are “field-test,” or experimental, questions
that are being evaluated for future use and do not count toward your total score. Field-test scenarios and
questions will not be identified on the test.
© January 2023 AAMC 6
The length of an exam session is generally 95-115 minutes, including a maximum of 75 minutes of exam
time plus additional time for administrative activities. The chart below represents a typical session.

AAMC PREview Session Time

Activity Time

Check-In 5-15 minutes

Examinee Agreement and Exam Instructions 5 minutes

Exam Time 75 minutes (1 hour and 15 minutes)

Void Question and School Selection 5-10 minutes

Post-Exam Survey (optional) 5-10 minutes

Total Session Time 95-115 minutes

The maximum time allowed to submit a selection to either void or score your exam is 10
minutes. You will see the below message on this page of the exam:

Please note: The maximum time to submit your selections on this page is 10 minutes. If you
do not submit a selection, your exam will be scored and your score will be reported. You will
not be able to void your exam or withhold your score report at a later date.

Check-in time may vary due to the required system and location reviews. You may shorten the
time needed by ensuring before your exam check-in that:
• Your workspace is clear of prohibited materials.
• Your technology meets all the required specifications.
• Your applications and programs are all closed.

Please refer to Part 6: Taking the AAMC PREview Exam for more information about system
requirements and the online testing experience.

© January 2023 AAMC 7


Part 2: When to Take the AAMC PREview Exam

Eligibility
You may sit for the PREview exam if you are preparing to apply to an MD or DO program that accepts
PREview scores for admission and you are not currently enrolled in an MD or DO program. At the time of
exam registration, you will be required to agree to a statement verifying that you are taking the exam
solely for the purpose of applying to an MD or DO program.
If you are undecided about whether you want to apply to medical school, you are strongly encouraged to
sit for the AAMC PREview exam before the schools’ application deadlines. If you later decide to apply,
your score will be automatically uploaded to your American Medical College Application Service®
(AMCAS®) application or you may request to send it to participating medical schools that do not use the
AMCAS application.

Participating Medical Schools


When you initiate or submit your AMCAS application, all PREview scores for exams taken since 2020 will
be automatically uploaded to your AMCAS application. However, not all schools have adopted use of the
PREview exam at this time. The AAMC advised schools to display scores to their admissions committees
and reviewers only if they have adopted use of the PREview exam during the application year.
A growing number of MD programs have adopted the use of the PREview exam to enhance holistic
review of applications. As participating MD programs determine how they will consider PREview scores in
their application review (require, recommend, or accept for research only), they will update their websites
and Medical School Admissions Requirements™ (MSAR®) entries. Additionally, information about
PREview-participating MD programs will be available in the AMCAS application. Please refer to these
resources or contact the schools directly to learn more about their use of PREview scores.
Further, some DO programs have adopted the use of the PREview exam. Please refer to the PREview
website for information on participating DO programs.

© January 2023 AAMC 8


Requesting Special Permission
You must request special permission to take the AAMC PREview exam for any reason other than
preparing to apply to (or considering applying to) at least one MD or DO program.

You may request permission by completing the Request for Special Permission to Take
the AAMC PREview Exam form and emailing it to askpreview@aamc.org at least four
weeks before the registration deadline.

The AAMC may ask you for additional information when considering your request. Permission
is granted at the AAMC’s sole discretion, and your preferred test date is not guaranteed.

Testing Dates
The AAMC PREview exam for testing year 2023 will be offered March-October 2023. Please refer to the
PREview website for the current testing dates.
The exam will be delivered each test date from 8 a.m. to 1 a.m. Eastern Time. Appointments can be
displayed in local time within the examinee portal. Appointments will be offered every 15 minutes, and
each test date has a limited number of available appointments. You must preregister by the deadline
associated with each test date. Deadlines are subject to change; please refer to the PREview website.
Individual test dates and appointment times will be available on a first-come, first-served basis until they
reach capacity. Therefore, we strongly recommend you register as early as possible to have the best
opportunity to obtain your preferred test date and time.
Refer to the Part 3: Registering for the AAMC PREview Exam section for more information about
changing your exam appointment.

© January 2023 AAMC 9


Testing Limits
You may attempt the AAMC PREview exam once during the 2023 testing year. Please refer to the table
below for details.

AAMC PREview Testing Limits*

Limit Fee

Testing Year Limit You may attempt the AAMC PREview exam once per
testing year.
If you took the exam in a previous testing year (2020-
2022), you may take it again in 2023.

Lifetime Limit There is no limit set at this time.

No-Shows Failing to appear for a scheduled exam is not


considered an attempt. You may schedule another
exam, but you will be required to submit a new
registration fee.

Incomplete or Voided Exam Beginning but not completing an exam or voiding an


exam is considered an attempt. You will not be
allowed to schedule another exam.
Refer to the No-Show or Noncompletion section for
additional information or exceptions.

*In future years, the AAMC may establish new testing limits.

© January 2023 AAMC 10


Part 3: Registering for the AAMC PREview Exam

Registration Fees
There is a flat registration fee for the AAMC PREview exam for the 2023 testing year that includes the
delivery of the exam and unlimited score sending. You may reschedule or cancel your exam appointment,
subject to deadlines associated with your active exam date and the appropriate fees.

Fee Assistance
The registration fee is waived for examinees approved to receive AAMC Fee Assistance Program
benefits. For information about the Fee Assistance Program, including eligibility requirements, benefits,
and application deadlines, visit the AAMC website, email fap@aamc.org, or call
202-828-0600.

AAMC PREview Exam Fees and Refunds

Activity Fee

Schedule Exam $100


Reschedule Exam $25
Cancel Exam 50% refund (see below)
No-Show No refund (see below)

Rescheduling, Cancellation, and No-Shows


Refunds are not issued automatically. To receive your cancellation refund, please contact the Meazure
Learning Exam Admin team:
Phone: 1-855-772-8678 (available 24/7)
You may also contact support via chat.
If you do not attend your scheduled exam (no-show), and you do not reschedule or cancel by the
deadline, your registration fee is nonrefundable.

The AAMC may grant an exception to the above deadlines and/or fees for one of reasons listed in the table
below. To request an exception, send a completed Request to Reschedule form along with supporting
documentation to askpreview@aamc.org. Supporting documentation includes evidence of hospitalization,
official requests for deployment or jury duty, a funeral program or death certificate, and/or proof of
displacement.
We strongly recommend that you submit an exception request within 24 hours after your scheduled
appointment time. The AAMC will review requests until Oct. 30. If approved, the AAMC will offer you a new
appointment but cannot guarantee your preferred date or time. In some cases, the AAMC may offer a refund
in lieu of a new appointment.

© January 2023 AAMC 11


AAMC PREview Exceptions to Rescheduling and No-Show Refund Policies

Reason Documentation

Hospitalization or doctor visit for an unexpected, Evidence of hospitalization or doctor visit for an
acute medical emergency on scheduled exam day unexpected, acute medical emergency
A death in immediate family Funeral program or death certification
Called to jury duty for the date of exam Official request for jury duty
Unexpectedly called to active military service Official request for deployment
Unexpectedly called for health care service duties Official request for deployment
related to a catastrophic event
Displaced from residence due to a natural Proof of displacement
disaster

AAMC ID Requirements
You will need an AAMC ID and an associated username and password to register for the PREview exam.
• If you do not already have an existing AAMC ID, you need to create an account and
establish a username and password before logging in to the exam scheduling system.
• If you believe that you have an AAMC ID, but you cannot remember your username or
password, DO NOT create a new AAMC ID. The login page provides options to reset your
password or request your username if you cannot remember your login credentials.
• If you encounter problems resetting your password or with your security questions, please
contact AAMC Services.

To protect exam security and integrity, you may not create multiple AAMC IDs for any reason.
If you have accessed other AAMC products and services, such as the Medical College
Admission Test® (MCAT®), MCAT Official Prep Products, the Medical School Admission
RequirementsTM (MSAR®) database, the AAMC Fee Assistance Program, or the AMCAS
application, then you already have an AAMC ID. You must use the same username and
password when registering for your AAMC PREview exam.

© January 2023 AAMC 12


Registration Name and Accepted ID
Your first and last name on your ID must exactly match the first and last name on your exam
registration. Do not register using a nickname, partial names, or initials. Be sure to double-check for
misspellings.
If you do not provide the online proctor with a valid ID that meets the requirements below and
exactly matches your registered first and last name, you will not be allowed to test. If you are not
allowed to test, you will be considered a no-show and will NOT receive a refund. Depending on
availability, you may register for a new test date and will be subject to a new registration fee.

The most common forms of accepted ID are state driver’s licenses and passports.
Even if an ID is valid for flight travel or to vote, it may not meet all the requirements to take the AAMC
PREview exam. To ensure your ID meets the exam-day requirements, please review the list below.

AAMC PREview ID Requirements

Requirement for Valid ID Detail

The ID was issued by a government agency. Examples:


• State-issued driver’s license.
• State-issued identification card.
• U.S. passport.
Note: U.S. military IDs CANNOT be accepted.
Please refer to the table below: “Reasons ID Will
Not Be Accepted.”
The ID is original. Your ID may not be a photocopy or digital picture of the
original. Additionally, paper or digital IDs of any kind will
not be accepted.
The ID expiration date is printed on the ID. An expiration date that is extended by a sticker or similar
mechanism will not be accepted.
Below are exceptions, which require AAMC preapproval
(contact askpreview@aamc.org):
• Military personnel and dependents stationed
outside their home state may present a state-
issued driver’s license with an extension sticker or
paperwork that meets all other AAMC-accepted ID
conditions.
• Your ID has the word “temporary” printed on it due
to your current status within the country.
The ID expiration date is after your test date. If your ID will expire before your scheduled test day, you
are responsible for obtaining a renewed ID before your
exam.
If you are unable to renew your ID, you must reschedule
your exam prior to the rescheduling deadline associated
with your exam window or contact the AAMC to discuss
possible alternatives prior to your test day.
The ID includes your visible signature.

The ID contains a photo. The proctor must be able to positively identify you from
the ID photo.
The ID is tangible and whole. No evidence of tampering (clipped corners, holes, etc.).

The ID is in English.

© January 2023 AAMC 13


Reasons an ID may not be accepted include those listed below.

AAMC PREview Reasons ID Will Not Be Accepted

Reason ID Not Valid Detail

Not issued by a government agency. Examples:


• Credit card
• School ID
Examples:
Cannot be validated.
• Paper ID or ID application receipt
• Virtual or digital ID
• Temporary ID
• ID with extension signature or renewal paperwork
• Employee ID (even if issued by a government
agency)

Does not have a signature. Examples:


• Passport card
• Veteran ID Card (VIC)
• Library card
• Voter registration card
Does not have a photo. Examples:
• Birth certificate
• Social Security card
Image of ID cannot be captured during check-in. Example:
• U.S. military ID (due to federal law)
Please contact the AAMC prior to the date of your exam
if a U.S. military ID is your only option.

Registration Violations
Failure to follow the AAMC PREview registration rules may create identity validation and verification
issues, mistakes in the assignment of score results, and other system disruptions.
If the AAMC suspects you may have committed a registration violation that, if true, would threaten the
validity, integrity, or security of the AAMC PREview exam and there is not sufficient time to fully
investigate and resolve the issue before your scheduled exam day, the AAMC may, at its sole discretion,
cancel or reschedule your exam day to allow time to conclude the investigation.
The following are violations of the AAMC PREview registration rules that may result in cancellation of an
appointment, cancellation of your exam score, a ban from taking the AAMC PREview exam for a
designated period of time or permanently, or other consequences (refer to Investigation Procedures):
• Obtaining more than one AAMC ID.
• Registering for the AAMC PREview exam under another individual’s AAMC ID.
• Allowing someone else to register under your AAMC ID.
• Holding multiple reservations at the same time under different AAMC IDs.
• Providing false or inaccurate information when creating an AAMC ID or registering to take
the AAMC PREview exam.
• Selling or giving away your reservation to someone else.
• Switching registrations with another examinee.

© January 2023 AAMC 14


Registration and Scheduling
The following table summarizes the steps that you, the examinee, will follow to create an AAMC ID and to
schedule your PREview exam:

Registration and Scheduling

Step 1 Before registering for the AAMC PREview exam, please verify that you have an
AAMC account or create one.

Step 2 Select the “Log In To Your AAMC PREview Portal” button on the AAMC Professional
Readiness Exam webpage. After you enter your AAMC credentials, you will be asked to
ensure your name exactly matches the name on the ID you will present on exam day.
Once you confirm that your name is correct, the AAMC system will then direct you to
exam scheduling within the Meazure Exam Platform. Your AAMC ID, first and last
name, and email address will be automatically sent to Meazure, and you will be unable
to update this information.

Step 3 Once in the PREview portal, navigate to the “Products” tab where you will be able to select
“AAMC Professional Readiness Exam (PREview) 2023” and be taken to the scheduling
webpage. You will then select “Online Proctoring” and choose your time zone, test date,
and appointment time.
Please review the specific scheduling deadlines for each testing window.
Step 4 Once you have scheduled your test, you will receive a confirmation email and gain
access to an exam tutorial demonstrating the functions and features of the exam
software. The exam tutorial will be available until the time you begin your exam, andyou
can complete it as many times as you like.

Be certain to select the time zone in which you will be taking the exam, and note that your
exam time is displayed in the 24-hour clock (military time). For example, if you will be taking
the exam at 8 a.m., your exam time will be 08:00, and if you will be taking the exam at 8 p.m.,
your exam time will be 20:00.

© January 2023 AAMC 15


Part 4: Accommodation Requests

Exam Testing Conditions


The duration of the AAMC PREview exam is 75 minutes (1 hour, 15 minutes). The total seated time
ranges between 95 and 115 minutes, which you can influence by ensuring your computer and workspace
meet the required specifications before your exam start time. For more information on thetest format,
refer to AAMC PREview Test Day. If you have a condition that requires a modification or adjustment to
the standard testing time or other conditions, you must submit an AAMC PREview Application for
Accommodations on the AAMC PREview exam.
You will take the exam at a location of your choice unless a testing center is required for the delivery of a
specific accommodation. Accommodations that must be delivered at a test center include paper exams,
readers, and scribes. If you are not requesting these accommodations, you may take the exam at a location of
your choice. You do not need to request accommodations for the testing conditions listed below.

AAMC PREview Accommodations Requests Not Required

Testing Condition Reason Accommodation Request NOT Necessary

Separate testing room You are required to select a room that will not be accessed by anyone
other than you while your exam is underway.
Noise reduction You are required to select a room that is carefully controlled for noise
and movement.
Adjustable chair and You are using your own equipment.
workstation
Wheelchair accessibility You select a room that is accessible to you.

Adjustable lighting You select lighting that is sufficient for the remote proctor to observe you
through your computer’s camera and that meets your needs.
Trackball, touchpad, You are using your own equipment.
ergonomic keyboard, and
Please note that any equipment or accessories you provide must meet
screen overlay
our technical and security specifications as described in this document,
and you must allow the remote proctor to adequately observe you
through your computer’s camera throughout your exam session.

In addition to the above conditions and equipment, you are permitted to bring certain items into the testing
room without prior approval. For a full list of allowed items and related terms and conditions, please
review Resources Not Requiring Prior Approval. Please note that this list differs from the items list for the
MCAT exam. Please make sure you review the correct list for the AAMC PREview exam. The remote
proctor monitoring your exam will require you to display items for visual inspection before you begin your
exam.

If you do not disclose and present an approved item for inspection before beginning your exam
and the proctor subsequently notices you using it, the proctor may interrupt your exam to request
inspection. The exam clock does not pause during this inspection.

© January 2023 AAMC 16


Applying for Accommodations
If you have a disability or medical condition that you believe requires an adjustment to the AAMC
PREview testing conditions, please submit an Application for AAMC PREview Accommodations. Detailed
instructions are provided on the AAMC PREview accommodations webpages, including the steps you
need to follow depending on your current status with MCAT accommodations.
Your accommodation request must be accompanied by documentation that sufficiently demonstrates
your need for the accommodation requested. Such documentation may include an evaluation from a
health care provider. You should also provide documentation on previously approved accommodations,
such as those you received in school and on other standardized tests, such as the SAT or ACT. We will
have any information on previously approved MCAT accommodations on file, so you do not need to
submit the approval letter you received for the MCAT exam. All documentation must be in English.
Please feel free to contact previewaccommodations@aamc.org about what type of documentation you
should submit.
You should request an accommodation as soon as possible and before the deadline corresponding with
your testing window to increase the likelihood of receiving a decision on your request in time for the
AAMC and Meazure Learning to arrange for any approved accommodations for your exam appointment.
Please refer to the AAMC PREview accommodations webpages for more information.
The AAMC will notify you via email when a decision is available. You do not need to wait for a decision
before registering for the exam; most approved accommodations can be applied to an existing
appointment if the approval is received at least two weeks prior to your test date for all
accommodations except paper exams, readers, and scribes, which require 30 days. Registration
deadlines apply to all examinees regardless of accommodations application status. If your request is
approved, follow the instructions provided with your approval email. If your request is not approved,
your initial registration for the exam remains valid, and you will test under standard conditions.

© January 2023 AAMC 17


Part 5: Examinee Agreement and Use of Personal Information

Examinee Agreement
The AAMC is committed to ensuring the accuracy and validity of the AAMC PREview scores and to
providing fair and secure testing conditions for all examinees. To fulfill this commitment, examinees must
adhere to a set of common procedures.
The Examinee Agreement is a legally binding contract between you and the AAMC. It sets forth the terms
and conditions under which the AAMC will permit you to access and complete the AAMC PREview exam
and receive a score report. In addition to the terms explained below, all policies and procedures
contained in the current version of The AAMC PREview Essentials are expressly incorporated as
additional terms of the Examinee Agreement. You must indicate that you understand and agree to abide
by the terms of the Examinee Agreement to proceed with registering for and completing the AAMC
PREview exam.
The Examinee Agreement will appear before the Meazure Learning Terms and Conditions when you
first launch your exam. You must read both agreements in their entirety before you accept them.

Full Text of the Examinee Agreement


Before you continue with the AAMC PREview, you must agree to each term and condition described
below. Adherence to the Examinee Agreement is necessary to maintain a fair process.
By selecting “I Agree” at the end of the Examinee Agreement, you acknowledge that you have read and
understand these rules.
I certify that I am the person whose name appears on the AAMC PREview registration for the 2023 testing
year.
I agree not to engage or attempt to engage in behavior that would provide me with an unfair advantage, or
otherwise undermine the integrity, security, or validity of the AAMC PREview, including, but not limited to:
• Impersonating an examinee or engaging someone else to complete the exam for me.
• Unless otherwise approved by the AAMC:
o Taking the exam in the presence of others.
o Receiving assistance from anyone during the exam.
o Assisting another examinee during the exam.
• Attempting by any means to duplicate, record, or memorize exam content or items.
• Searching for potential responses online in advance or while completing the exam.
• Soliciting, discussing, or disclosing exam content or otherwise violating the terms of
the Examinee Agreement.
• Taking an unapproved break, leaving your seat, talking, or engaging in any activity the exam
proctor requests you cease while completing the exam.
• Engaging in verbal or other abuse, harassment, or threats toward the exam proctor.
• At any time after check-in and prior to completing the exam session, possessing, accessing,
or using:
o Electronic devices, including cellular phones.
o Cameras or recording equipment of any kind.
o Books, notes, or any other written materials.

© January 2023 AAMC 18


I understand and agree to The AAMC PREview Essentials, the AAMC Website Terms and Conditions, the
AAMC Privacy Statement, and the AAMC Policies Regarding the Collection, Use, and Dissemination of
Medical Student and Applicant Data, and the AAMC’s collection, storage, and processing of my personal
information according to these policies. I understand and agree that any personal information I provide
during the exam process will be transferred to the AAMC in the United States and its delivery
administrator, Meazure Learning; to those medical schools (wherever located) that I select through the
exam registration system or through the AMCAS application in future years; and to other third parties as
stated in these policies.
I understand and agree that any alleged violation of this Examinee Agreement or any alleged activity that
may compromise the validity, integrity, or security of the AAMC PREview may be investigated. If I violate
the terms of this Examinee Agreement, including those stated in The AAMC PREview Essentials, or fail to
fully cooperate in any investigation of a violation, I may face the following consequences:
• My score may be placed on hold while the AAMC completes its investigation.
• The AAMC may issue a report of the factual findings of the investigation to
legitimately interested parties.
• My score may be canceled, before or after the score is reported.
• I may be banned from taking the AAMC PREview for a limited time or
permanently.
Information about the AAMC investigation process may be found in The AAMC PREview Essentials. I
agree to comply with the terms of this Examinee Agreement, and I understand the consequences of
failing to comply.
I acknowledge that the AAMC shall provide the PREview exam in a professional manner. Other than the
foregoing, the AAMC provides the PREview exam “AS IS” and “AS AVAILABLE” without warranty of any
kind whether express or implied, including without limitation, warranties of fitness for a particular purpose
and arising from course of dealing or the completeness or accuracy of any information or data provided
under the agreement. The AAMC does not warrant that the service will be secure, timely, error free, or
uninterrupted.

Use of Personal Information


When you take the AAMC PREview exam, you agree to the use and release of your personal information
as described below.
The AAMC will use your personal information — including collecting, storing, and processing it — in
accordance with the AAMC Website Terms and Conditions, the AAMC Privacy Statement, the AAMC
Policies Regarding the Collection, Use, and Dissemination of Medical Student and Applicant Data, and
any specific terms described herein. You agree to the transfer of your personal information to the AAMC
and its delivery administrator, Meazure Learning, in the United States, to those medical schools
(wherever located)that you select through the exam registration system or through the AMCAS
application in future years, and to other third parties as stated in these policies. Once your personal
information has been transferredto a third party, the information is subject to that party’s policies.

© January 2023 AAMC 19


Personal information collected, stored, and processed during your AAMC PREview exam experience
includes:
• Personal information collected during registration, including your name, email
address, phone number, gender, race and ethnicity, country of citizenship
and residence, undergraduate institution, and language background.
• Identity information collected at the start of the exam.
• Exam response information.
• Biometrics collected in support of remote proctoring, including your ID, video
and audio recording of your exam session, video of you and your exam
environment, and keystroke measurements taken during your exam.
• Exam grading and score data related to your exam performance.
Any information published by the AAMC related to the AAMC PREview exam will use aggregate data.
Individual test scores are not published or released to third parties unless permitted by the AAMC Privacy
Statement, meaning appropriate confidentiality and limitation of use obligations are in effect, or otherwise
authorized by you.
At the end of your exam, you will be asked whether you want your exam scored. If you choose to have
your exam scored, your score report will be automatically uploaded to the AMCAS application on the
score release date associated with your exam date. If you are applying to schools that do not use the
AMCAS application, on exam day, you will need to select from the available application service(s) or
specific school(s) to receive your score report. Once you submit your authorization, you may not
subsequently revoke it, even if you decide later not to apply for admission.
Further, if you apply in a future year — the 2024 AMCAS application cycle or later — your scores will be
sent to any program or application service you apply to that is accepting AAMC PREview scores.

Health Professions Advisor Release


Selecting “Yes” to the Health Professions Advisor Release prior to starting your exam authorizes the
AAMC to release a record of your PREview scores to your school’s designated, AAMC-approved health
professions advisor who has met the AAMC-established requirements and confidentiality protocols. The
Health Professions Advisor Release is voluntary. Your decision cannot be changed once you submit your
exam.
Furthermore, if you applied for fee assistance through the AAMC Fee Assistance Program, and in your
fee assistance application you agreed to release award information to your health professions advisor,
that information will be made available along with your test scores. If you indicated in your AMCAS
application that you would like your application released to your health professions advisor, the released
AMCAS information will include your PREview scores regardless of your answer to this question.

If an undergraduate institution does not have a designated health professions advisor or has not identified the
advisor to the AAMC, we cannot release your scores to the institution.

© January 2023 AAMC 20


Part 6: Taking the AAMC PREview Exam

Exam Delivery and System Requirements


The AAMC PREview exam is administered through a secure online testing environment. This online
environment allows you to choose your own location and use your computer equipment, as long as your
workspace and computer meet the specified technical and security requirements described below.
The AAMC has engaged a third-party vendor, Meazure Learning, to deliver your AAMC PREview exam
and capture and transmit your exam responses. You will schedule and take your exam through the
Meazure Exam Platform, and Meazure Learning will secure and proctor your exam using the ProctorU
Exam Platform. You will receive emails about your exam from both the AAMC and Meazure Learning.

Technical Requirements
You will take the exam on a desktop or laptop of your choice and are responsible for ensuring it meets the
following technical requirements. You may not take your exam on a phone or tablet.
If you intend to take the exam using shared equipment at your university or workplace, or any
equipment or network other than your personal computer or laptop, you will need administrator
rights to share your screen through a LogMeIn file and access other security features.
Universities and employers may have firewalls that prevent you from accessing the required
security features, which will prevent you from taking the exam. Please contact your university
or employer system administrator for assistance.

AAMC PREview Technical Requirements

Type Minimum Recommended

Internet connection Wi-Fi connection Wired connection

Web camera 640 x 480 resolution 1280 x 720 resolution

PC users Windows 8 Windows 10


(10 S mode is not supported)

Mac users MacOS 10.13 or higher* MacOS 10.15

Central processing unit (CPU) More than 2 core CPU More than 4 core CPU
Less than 85% CPU usage Less than 50% CPU usage
Internet download speed 1 Mbps 12 Mbps

Internet upload speed 1 Mbps 3 Mbps

© January 2023 AAMC 21


RAM 4 GB 16 GB
Less than 95% RAM usage Less than 90% usage
Ports 1935, 843, 80, 443, 61613, 1935, 843, 80, 443, 61613,
UDP/TCP UDP/TCP

Screen resolution 1366 x 768 1920 x 1080 and above

*MacOS X Catalina users: Catalina has added security features that require additional permissions for certain
applications, such as LogMeIn Rescue, the software we use to connect you to a proctor. If you are using MacOS
Catalina, this permission process will take an additional few minutes. ProctorU proctors or support personnel can
help walk you through this process. Please review this ProctorU Tip Sheet for additional information.

Additional Requirements
 Ensure that you have the ability to download and install programs/applications on the computer you
intend to write your examination on. It is recommended that you install the Guardian Secure Browser
prior to your exam.
 Download the Guardian Secure Proctoring Browser:
• Windows Download
• Mac (Intel) Download
• Mac (M1) Download
 A functioning microphone. (Some web cameras have a built-in microphone.)
 Test your equipment.

Not Supported
 Google Chromebooks.
 Tablets (Nexus, iPad, Tab, Note, etc.).
 Cell phones.
 Linux operating systems.
 Windows 10 in S mode or Surface RT.
 Running inside a virtual machine — you will be asked to reconnect using your host operating
system to take your exam.

Environmental Requirements
 Be in a private, well-lit room. Your workspace must not be visible to others through windows.
 Clear your workspace. Remove all books, notes, notebooks, clutter, or other materials that might
prevent the proctor from confirming your workspace is free of prohibited materials and equipment.
 Have your photo ID ready.
 Close all third-party programs, and ensure you do not have a virtual machine running in the
background.
 Remove additional monitors from the room. (Dual monitors are not allowed during the exam.)
 Remove all nonreligious head coverings.
 Remove watches.
 Sit on a hard surface (not a bed or couch). Additionally, place your computer on a hard surface.
However, do not sit on the floor.
 Have a mirror or reflective surface to show the proctor the monitor. This can include a cell phone
with a front-facing camera or an external USB camera. This ensures there are no notes or
writing attached to the monitor. You will be required to store your phone after check-in so that
you cannot access it during your exam.

© January 2023 AAMC 22


Additional Requirements
Violations of any of the requirements below may result in an investigation and possible AAMC action,
including immediate termination of your exam. Depending on the results of an investigation, the AAMC
may offer you the opportunity to retake the exam, though a retake is not guaranteed.
 You must remain seated at your computer for the duration of the exam unless you are
preapproved for a specified accommodation.
 You must remain silent during the exam. Do not read questions aloud unless you are
preapproved for a specified accommodation.

Systems Support
For technical questions and issues concerning the Meazure Exam Platform, support is provided leading up to
and following testing.
Real-time chat:  https://auto.proctoru.com/chat
Ticket support (for non-urgent matters): https://proctoruhelp.zendesk.com/agent
Phone: 1-855-772-8678 (select option 1)
Hours: Monday-Friday, 8:30 a.m.-7 p.m. ET
This will put you in touch with the Meazure Learning Exam Admin team, who will be able to triage all
inquiries and escalate any issues, if necessary.
Additionally, live support during testing is readily available if you have trouble connecting with a proctor or
other issues preventing you from taking the exam. To access live support:
1. Log in to your account.
2. Look for the “Chat” option at the bottom of the screen.
3. Fill out the form, and you will be connected with a chat support specialist.
ProctorU provides an online resource center to assist you with systems and workspace requirements.

The Testing Experience


The following tables summarize the steps that you, the examinee, will follow to begin and complete your
exam session.

Before Your Appointment Time

Step 1 Install the Guardian Secure Proctor Browser if you have not done so already.

Step 2 Test your equipment one last time.

Step 3 Optional: View the tutorial one last time before beginning your exam.

Step 4 Check your appointment confirmation for instructions on how to log in to your
appointment.

© January 2023 AAMC 23


At Your Appointment Time

Step 5 Log in to the PREview Portal and select “Write Exam” (this will begin your exam session).
You must log in to your session on time. Late arrival may result in your exam being
marked as a “no-show.”
The online proctor will be there to guide you as needed through system requirements,
identification authentication, exam rules, and the process of securing your testing
environment.
If you have trouble connecting to your session, use one of the options described under
Systems Support, above, for assistance.

Step 6 Upon successful completion of Step 5, the proctor will grant you access to the exam.

Step 7 Agree to the AAMC Examinee Agreement and Meazure Learning Terms and
Conditions.

Step 8 Determine whether you want to release your score to your health professions advisor.

Step 9 Complete the exam. You will have 75 minutes.

Step 10 Determine whether you want your exam scored or you want to void your exam.
If you choose to have your exam scored, you will not be able to cancel your score at a
later date. If you are applying to an AMCAS-participating school, you do not need to
select the school on test day — your score will be automatically uploaded to your AMCAS
application when it is available. If you are applying to a non-AMCAS application service or
medical school, you will have an opportunity to select from available options before
ending your exam session.

Step 11 Complete the post-exam survey and check out.


Your proctor will confirm successful submission of your exam, direct you to the post-
exam survey, and help you complete the check-out process. You will be sent an exam
submission confirmation email with information on how to access your exam score
report when it is available.

© January 2023 AAMC 24


Remote Proctoring
In preparation for your exam, you must download the ProctorU Guardian Secure Browser. Before the
proctor can allow you to access your exam, you must:
• Provide access to your device’s camera and microphone.
• Share your screen.
• Share your photo ID on camera. The proctor will use your ID in conjunction with biometric facial-
recognition software to authenticate your identity.
The proctor must perform systems checks to ensure your computer is working optimally for the exam
platform. Therefore, the proctor will ask to take control of your computer. You will be able to observe all
actions the proctor takes, which may include changing some of your computer settings and closing
software and applications that are not permissible during your exam.

As you take your exam, the proctor will continue to monitor your screen, camera, and
microphone. The purpose of this live monitoring is twofold: to assist you should you experience
a technical problem during your exam, and to ensure you are following the terms stated in the
Examinee Agreement.
At the end of your exam, prior to closing your session, you may ask the proctor to assist you in adjusting
your computer to its original settings.

Proctor Assistance
The remote proctor is available to assist you should you experience any problems with or have a question
about the exam software. The proctor may not assist with any questions about exam content.
The exam clock is not paused when you initiate a question.

Proctor Interruptions and Exam Terminations


If at any time during your exam the remote proctor has reason to believe you are using prohibited items or
engaging in prohibited behaviors as described below, your proctor may interrupt your exam to request
clarification of your activity, request you cease the prohibited activity, or terminate your exam.
The exam clock is not paused during any interruption initiated by the proctor for a security concern.
Prohibited activities include:
• Searching for potential responses online in advance or while completing the exam.
• Engaging in any activity the proctor asks you to stop doing while completing the exam.
Unless otherwise approved as an accommodation by the AAMC, such activities include but
are not limited to:
o Taking an unapproved break.
o Leaving your seat.
o Talking, even to yourself.
o Eating or drinking.
• Engaging in verbal or other abuse, harassment, or threats toward the exam proctor.
• At any time after check-in and before completing the exam session, possessing,
accessing, or using:
o Electronic devices, including cellular phones.
o Cameras or recording equipment of any kind.
o Books, notes, or any other written materials.
o Any other unapproved personal items. Please refer to the Resources Not
Requiring Prior Approval for information on items allowed in the room
while you are testing. Any item not on this list that you possess, access, or
use during the exam may result in an interruption and/or termination of
your exam.

© January 2023 AAMC 25


The following will result in immediate exam termination by the proctor:
• Impersonating an examinee or engaging someone else to complete the exam for you.
• Attempting by any means to duplicate, record, or memorize exam content or items.
• Unless otherwise approved by the AAMC:
o Taking the exam in the presence of others, including family or other
members of your household, dormitory, or workplace. Please do not
allow children or pets to enter the room, as the motion may alert the
proctor and require an interruption.
o Receiving assistance from anyone during the exam.
o Assisting another examinee during the exam.
If the proctor interrupts or terminates your exam for a potential violation, the AAMC may investigate the
issue. Please refer to Part 9: Discussion, Violations, and Investigations for information on the
investigation process and potential outcomes.
You are allowed one exam attempt this year, and a terminated exam counts as one attempt. The AAMC,
at its sole discretion, may offer a retake of the exam depending on the outcome of its investigation.

Voiding Your Exam


After the conclusion of your exam, you will be asked whether you would like to void or score your exam. It
is important to remember that you are allowed only one attempt on the AAMC PREview exam for the
2023 testing year, so if you choose to void your exam, you will not be able to take the exam again in 2023
or provide a 2023 AAMC PREview score in support of your medical school application.
• Information from voided exams is not sent to medical schools.
• A voided exam does count toward your testing limits.
• Your score or void decision will be reflected in the AAMC PREview Portal. If you chose to void
your score, you will not receive a score report, and the total score, confidence band, and
percentile rank will not be available. Upon logging in, you will see “You have chosen to VOID your
exam. By voiding your exam, your results were not scored.”

No-Show or Noncompletion
If you are unable to complete the exam for any of the following reasons, you may register for a new test
date depending on appointment availability. You will be subject to a new registration fee, and your fee for
your original date is nonrefundable. These situations include:
• A “no-show.”
• You do not provide acceptable ID on test day. (You will not be able to continue with the exam.)
• You refuse the Examinee Agreement. (You will not be able to continue with the exam.)
The following situations will count as your single attempt to sit for the AAMC PREview exam during the
2023 testing year. You will not be able to register for a new test date in 2023, and your registration fee is
nonrefundable. These situations include:
• You start but do not complete your exam.
• You void your exam. (Refer to Voiding Your Exam.)

Testing More Than Once


Requests to retake the AAMC PREview exam will be considered only in the event of a technical problem
within the Meazure Exam Platform, as verified by Meazure Learning. Refer to Reporting a Technology or
System Issue for more information. Otherwise, there are no retakes, even if you void your score; you may
sit for the AAMC PREview exam only once during the 2023 testing year.

© January 2023 AAMC 26


Part 7: AAMC PREview Scores and Score Reporting

Scoring
You will receive a single, total score for the AAMC PREview exam. The total score ranges from 1 (lowest)
to 9 (highest).
The AAMC worked closely with medical schools to design the PREview exam to evaluate professional
readiness for individuals entering medical higher education. During scoring key development, medical
educators — professionals at accredited U.S. MD-granting medical schools — reviewed scenarios and
rated responses in the same way that examinees do, and their consensus ratings established the scoring
key.
Your score is based on the extent to which your effectiveness ratings of each action align with medical
educators’ consensus ratings. Higher scores suggest that your ratings align more closely with medical
educators’ consensus ratings, whereas lower scores suggest your ratings align less closely. Full credit is
awarded for an item if your response matches the medical educators’ consensus response. Partial credit
is awarded if your response is close to the medical educators’ consensus response.
Every test form of the AAMC PREview exam measures your understanding of effective pre-professional
behaviors. However, each form is different in the specific items it presents. While care is taken to ensure
each form is about equivalent in difficulty, one form may be slightly more or less difficult than another.
The conversion of raw scores to scaled scores, through a process called equating, compensates for small
variations in difficulty between sets of items. This conversion minimizes variability in the meaning of test
scores across different forms.
A confidence band will be reported along with each total score. Confidence bands show the accuracy of
your total score. Scores can be affected by many factors. Confidence bands mark the ranges in which
your true score likely lies. Confidence bands help signal the lack of precision of test scores and are
intended to discourage distinctions between examinees with similar scores.
A percentile rank will be reported along with the total score. Percentile ranks of scores are the
percentages of test-takers who received the same or lower scores than you did.

Receiving Your Score


Scores are expected to be released according to your testing window. Note the specific score release
dates for each window in the exam cycle timeline. When your score is available, we will send you an
email with instructions on how to access your score report. If you elected to have your exam scored, your
score report will include your total score, confidence band, percentile rank table, and any applicable
notes. AAMC staff will not provide scores over the phone.

Selecting and Reporting Your Score to Medical Schools


Reporting Your Score to AMCAS Participating Medical Schools
When you initiate or submit the AMCAS application, all PREview scores for exams taken since 2020 will
be automatically uploaded to your AMCAS application. If you take the PREview exam after submitting
your AMCAS application, your score will be uploaded to your AMCAS application when it is available on
the published score release date.

© January 2023 AAMC 27


Selecting and Reporting Your Score to Non-AMCAS Participating Medical Schools
At the end of your PREview exam, you will be offered the option to select which of the available non-
AMCAS application services or specific medical schools you wish to receive your PREview score report.
Please review the AAMC PREview Participating Medical Schools webpage for the list of participating
application services and medical schools. If you do not select the non-AMCAS application service or
medical school you applied to on exam day and subsequently decide to apply, you will still have the
opportunity to send your AAMC PREview score report by completing the Request to Release AAMC
PREview Score form and emailing it to askpreview@aamc.org. We release scores only on scheduled
score release dates; therefore we must receive your request one week prior to the next scheduled score
release date to include it in the next release.

Additional Score Reporting Information


Once you select an application service or specific medical school to receive your PREview score
through one of the methods above, you may not retract your decision. The AAMC is not responsible for
any claims for damages resulting from delayed transmissions of AAMC PREview scores for any reason.

Future AMCAS Application Cycle Score Reporting


The AAMC will retain your AAMC PREview score report indefinitely. If you reenter the medical school
application process in a future application year, the AAMC will upload your AAMC PREview score to your
AMCAS application. If you apply to a participating program with its own application or that uses another
application service, the AAMC will release all scores available at the time of release.

Score Cancellation
The AAMC PREview exam is a standardized test, which requires that certain aspects of the test remain
constant across the entire testing population, including, but not limited to, the number of items, the
competencies covered, the difficulty of the test overall, and the conditions under which the test is
proctored.
In the rare event an irregularity occurs that results in one of the standardized aspects of your test being
altered to an extent that you may have been unfairly impaired or advantaged, the AAMC may, at its sole
discretion, cancel your score. In such a case, the score will not be disclosed to you, medical schools, or
any other interested parties, and the AAMC will make every effort to reschedule a new test date.

Exam Feedback
All PREview scenarios and questions have been reviewed and validated by a representative panel of
medical school educators. These subject matter experts have expertise in supervising and evaluating
medical students, and their consensus ratings established the scoring key.
If you have a concern or other feedback about a particular scenario or question you saw on the PREview
exam, please send us your feedback. While there is no process for challenging a question or rescoring an
exam, the AAMC will consider your feedback when developing future exam forms. Email
askpreview@aamc.org with the subject line PREview Exam Feedback and include the following
information:
• AAMC ID (preferred) or first and last name so we may identify which exam form you took.
• Description of your concern or other feedback (please be as specific as possible).

© January 2023 AAMC 28


Part 8: Technology Disruptions

Testing Disruptions
Testing disruptions may be caused by issues with the exam delivery provider, including but not limited to:
inability to launch the exam, audiovisual issues that inhibit the security of the remote proctored exam,
and other substantial impairment to the delivery of the exam to the examinee in a secure manner.

Reporting a Technology Issue


In cases where the exam service was not delivered or completed as designed, the AAMC may permit
the affected examinees(s) to retake the AAMC PREview exam to remedy the situation.
If you believe that a technology issue in the Meazure Exam Platform interfered with your performance on the
exam, and you wish to have the AAMC research what occurred, please:
1. Notify the proctor when the issue occurs or before ending your exam.
2. Submit a completed Technology Issue Report form to askpreview@aamc.org within 24 hours
of the experienced technology issue to receive prioritized review. Review of completed forms
submitted after 24 hours may be delayed. If an exam irregularity is confirmed, you may get an
opportunity to retake the exam at the AAMC’s sole discretion.
Notifying the proctor when an issue occurs will allow the proctor to assess and possibly correct the
problem so you can continue testing. Further, your report to the proctor will aid Meazure Learning and the
AAMC if we need to research the issue after your exam. Failure to report a problem to the proctor may
hinder our ability to verify a technology issue.
If you do not report an issue and the AAMC subsequently learns that a technology issue occurred, we will
contact you if the issue affects our ability to score your exam.

Retaking the Exam Due to a Technology Issue


If the AAMC, in its sole discretion, determines that you need to retake your AAMC PREview exam due to
a technology or system error, the AAMC will assist you in scheduling a new appointment. The AAMC will
make every attempt to provide your preferred time slot for a new appointment; however, we cannot
guarantee a specific date and time will be available. There will be no additional registration fees for new
appointments scheduled as a result of a confirmed technology issue. If a suitable test appointment is not
available, the AAMC may issue a full refund of your registration fee.
You must complete the entire exam. The AAMC cannot provide a score if you do not complete the entire
exam.
Please note: The remedy described above is the exclusive remedy available for errors in registrations,
errors in presentation of the exam items, technology disruptions, and potential compromises to exam
content as determined by the AAMC.

© January 2023 AAMC 29


Part 9: Discussion, Violations, and Investigation

Discussion of the AAMC PREview Exam


The AAMC developed guidelines to help you understand the terms under which you test, the prohibition
of disclosure of exam content, and how to appropriately share your testing experience. Failure to abide by
the AAMC guidelines may result in a violation and investigation.
What IS permitted:

• Commenting on your general AAMC PREview exam experience, such as the online interface or
how you felt about taking a remotely proctored exam.

What is NOT permitted:

• Describing any scenario or item presented to you during your AAMC PREview exam or your
responses in greater or more specific detail than described by the AAMC herein or elsewhere,
which includes discussing or disclosing a scenario or item list or describing the frequency or order
in which such scenarios and items appeared on the exam.
• Outlining the steps or process to respond to AAMC PREview items beyond the guidance provided
by the AAMC.
• Assisting anyone else in doing any of the above.

Violations
Some examinees disregard the rules to gain an unfair advantage for themselves or others. If the AAMC
receives information that an examinee may have provided the AAMC with false information, engaged in
conduct that may compromise the integrity of the AAMC PREview program, or otherwise violated the
Examinee Agreement or the terms of The AAMC PREview Essentials, the AAMC will investigate.

Reporting Potential Violations


It is in the interest of all examinees to report the questionable behavior of others. A violation could provide
an unfair advantage to an unethical and potentially unqualified examinee not only during the AAMC
PREview exam but also in the medical school admission process.
Reports of alleged violations of the Examinee Agreement, cheating, disclosure of confidential AAMC
PREview content, wrongdoing, and other actions or alleged actions that undermine the integrity of the
exam will be treated confidentially. If you report such activity, the AAMC will not disclose your identity
except on a need-to-know basis, including responses to subpoenas, court orders, or other legal
proceedings.
Please report all potential violations to askpreview@aamc.org.

Investigation Procedures and Consequences


The AAMC PREview exam is a standardized test administered by the AAMC. The Policies and
Procedures for Investigating Reported Violations of Admission and Enrollment Standards apply and are
incorporated by reference. Additionally:
• At its sole discretion, the AAMC may place an examinee’s score on hold while it investigates
an issue.
• Any examinee who is the subject of an investigation by the AAMC shall fully cooperate with the
AAMC’s investigation, produce all documents and materials requested by the AAMC, and submit
to an in-person interview conducted by or on behalf of the AAMC at the association’s request.
Examinees shall truthfully and completely answer all questions posed during investigative
© January 2023 AAMC 30
interviews conducted by or on behalf of the AAMC.
• At its sole discretion, the AAMC may elect to send a report documenting the incident, with any
attachments provided by the examinee, to legitimately interested parties, including all persons or
agencies to which the examinee has requested AAMC PREview scores be sent, both presently
and in the future.
• At its sole discretion, the AAMC may elect to cancel an examinee’s score when there is reason to
believe the score is invalid or the examinee has engaged in behavior that violates the Examinee
Agreement. The AAMC also may elect to suspend an individual’s eligibility to take the AAMC
PREview exam for a limited time or permanently.
• The AAMC reserves all rights to take other action as warranted in certain circumstances.
If a conflict exists between this section and the Policies and Procedures for Investigating Reported
Violations of Admission and Enrollment Standards, this section shall take precedence.

Arbitration Agreement
By accepting the terms of the Examinee Agreement, you agree to the following arbitration provision. You
have one exclusive remedy available if you wish to appeal or otherwise challenge an action or decision
made by the AAMC regarding the AAMC PREview exam. That remedy is binding arbitration obtained
through written submissions before a single arbitrator under the JAMS Streamlined Arbitration Rules and
Procedures in the District of Columbia. You understand you are waiving your right to file suit against the
AAMC in any court of competent jurisdiction. The sole issue for arbitration shall be whether the AAMC
acted reasonably and in good faith in making its decision.

© January 2023 AAMC 31


Part 10: Contact Us

Specialists are available to help resolve your questions or concerns about the AAMC PREview process,
policies, and procedures. Please allow two business days for a reply to your email.

AAMC PREview Contact Details

Question Contact
Email: askpreview@aamc.org
Phone: 202-540-5457
Webpage: aamc.org/preview
General
Questions About A representative will respond to your inquiry within two business days during our
the AAMC regular business hours:
PREview Exam Monday-Friday, 9 a.m.-6 p.m. ET
Closed Wednesday, 3-5 p.m. ET

Real-time chat:  https://auto.proctoru.com/chat


Technical Ticket support (for non-urgent matters): 
Questions About https://proctoruhelp.zendesk.com/agent
the AAMC Phone: 1-855-772-8678 (select option 1)
PREview Portal
Hours: Monday-Friday, 8:30 a.m.-7 p.m. ET
This will put you in touch with the Meazure Learning Exam Admin team, who will be
able totriage all inquiries and escalate any issues, if necessary.
The Meazure Exam Platform has live support readily available if you have trouble
connecting with a proctor or if other issues prevent you from taking yourexam. To
contact this support service:
1. Log in to your account.
2. Look for the “Chat” option at the bottom of the screen.
3. Fill out the form, and you will be connected with a chat support
Support During specialist.
the AAMC
PREview Exam If you are experiencing technical difficulties that are preventing you from logging in
to your scheduled appointment, do not delay contacting the Meazure Learning
Exam Admin team:
Real-time chat:  https://auto.proctoru.com/chat
Phone: 1-855-772-8678 (select option 1)
Hours: Monday-Friday, 8:30 a.m.-7 p.m. ET
For helpful information on popular topics such as technical requirements, how the
service works, and how to be prepared for a ProctorU session, access the
Resource Center and Tutorial Video.
Accommodations Email: previewaccommodations@aamc.org
for the AAMC
PREview Exam

© January 2023 AAMC 32


23-010A (12/22)

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