District Cooling Services Supply Code
District Cooling Services Supply Code
District Cooling Services Supply Code
هـ خ و – ف ن – ( 011ص)39/01
)Version (1
) ERD - TA – 011 ( V01/17
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TABLE OF CONTENTS
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1.2 Interpretation
1.2.1 Unless the context otherwise requires or the term is otherwise defined in this Code, all terms defined in
the Electricity Law shall have the same meaning when used in this Code.
1.2.2 Headings are for convenience only and shall not affect the interpretation of this Code.
1.2.3 A reference in this Code to any statute, subsidiary legislation, proclamation, ordinance, by-law,
resolution, rule, order, supplements, gazette notification or directive includes all statutes, re-enacting,
extending or replacing it.
1.2.4 A reference in this Code to a document or provision of a document includes a modification or
supplement to, or replacement or novation of, that document or that provision of that document, as well as
any exhibit, schedule, appendix or other annexure thereto.
1.2.5 A reference in this Code to a body, whether statutory or not, which ceases to exist or whose functions
are transferred to another body includes a reference to the body which replaces it or which substantially
succeeds to its functions, powers or duties.
1.2.6 A reference in this Code to the word “including” or a grammatical variation thereof means “including
but not limited to”.
1.2.7 Licensees and consumers shall comply with the requirements of relevant legislation or regulations,
which from time to time are issued by ECRA.
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1.3 Definitions
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“Return Temperature” means the temperature of the water returning from the Consumer Installation to the
Heat Exchanger, as measured at the secondary inlet of the Heat Exchanger.
“Service Connection Facilities” means the Heat Exchangers, the connection pipes to the district cooling
distribution pipes and associated valves, fittings, meters, monitoring and control devices for the provision of
District Cooling Service at the Premises.
“Licensee” means the entity granted the right to supply DC Services within the defined District Cooling Supply
Area.
“Supply” means the provision of District Cooling Service at the Premises.
“Supply Agreement” means the contract between the Consumer and the Licensee for the provision of District
Cooling Service.
“Supply Temperature” means the temperature of the chilled water as measured at the secondary outlet of
the Heat Exchangers.
“System” means the District Cooling System.
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1.5.1 The Authority may from time to time modify or approve proposed modification to this Code.
1.5.2 The process by which this Code may be modified by the Authority shall be as follows:
a) Before making any modification to this Code, the Authority shall:
i) state that the Authority proposes to make a modification in the manner specified in the notice;
ii) state the reasons why the Authority proposes to make the modification, including whether the need for the
modification was the subject of a prior representation made by a Licensee or third party; and
iii) specify the period from the date of the giving of notice (not being less than 28 days) within which written
representations with respect to the proposed modification may be made.
b) If no written representation is received by the Authority within the period specified in the notice referred to
in section 1.5.2(a) or if all written representations made in response to such notice are subsequently withdrawn,
the Authority may modify this Code as specified in such notice.
c) Where the Authority receives any written representation under section 1.5.2(a), the Authority shall consider
all such representations, as a whole, and may:
i) reject the representations;
ii) amend the proposed modification in accordance with the representations;
iii) withdraw the proposed modification.
d) The Authority shall, before modifying this Code, respond with reasons to all written representations received
in respect of the modification that were not subsequently withdrawn, and advise the outcome of the Authority’s
deliberations in respect of the modification; and
e) A modification to this Code shall not come into force until such time as the Authority has complied with
section 1.5.2(d), where applicable, and 10 business days, or such longer period of time as may be specified
by the Authority, have elapsed since the date on which the Authority gave notice of the modification under
1.5.2(d).
1.5.3 The Process by which the Authority shall consider Licensee’s proposed modification to this Code shall
be as follows:
a) The Licensee shall apply to the Authority of any proposed modification to this Code and shall with the
approval of the Authority consult all its consumers and other persons likely to be affected by the proposed
modification by way of a written notice. The Licensee shall:
i) state that the proposed modification;
ii) state the reasons for the proposed modification, including whether the need for the modification was the
subject of a prior representation made by a consumer or third party; and
iii) specify the period from the date of the giving of notice (not being less than 28 days) within which written
representations with respect to the proposed modification may be made.
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b) The Licensee shall then submit to the Authority the proposed modification to this Code, all the written
representation received and its response and deliberations to all written representation received in respect of
the modification that were subsequently not withdrawnc) The Authority shall consider the Licensee’s
application to modify this Code together with all representations received and the Licensee’s response and
deliberations to the written representations as a whole, and may:
i) reject the proposed modification to this Code;
ii) reject the representations;
iii) direct the Licensee to amend the proposed modification in accordance with the representations;
iv) approve the Licensee’s application to modify this Code.
d) In the event that the Licensee’s proposed modification to this Code is approved by the Authority under
1.5.3(c)(iv), the Licensee shall, before modifying this Code, respond with reasons to all written representations
received in respect of the modification that were not subsequently withdrawn, and advise the outcome of the
Authority’s deliberations in respect of the modification.
e) A modification to this Code shall not come into force until such time as the Licensee has complied with
section 1.5.3(d), where applicable and 10 business days, or such longer period of time as may be specified by
the Authority, have elapsed since the date on which the Licensee gave notice of the modification under
1.5.3(d).
1.5.4 Nothing contained in section 1.5 shall prohibit any other party from notifying the Authority of suggested
Code changes.
1.6.1 ECRA\ Technical Affairs Department is the body which may grant a Derogation from the provisions of
the District Cooling Supply Code. In deciding whether to grant a Derogation, ECRA\Technical Affairs
Department may consult with the affected User, as is considered necessary.
1.6.2 The affected User may seek a Derogation from complying with one or more provisions of the District
Cooling Supply Code. The Derogation may be granted by ECRA\Technical Affairs Department to ease
temporary constraints that prevent compliance and necessitate exemption.
1.6.3 Derogations can be provided to existing plant and/or equipment that has not been designed in
accordance with the provisions of this District Cooling Supply Code, and/or to facilitate a smooth transition to
the District Cooling Supply Code from the existing conditions.
1.6.4 A User seeking a Derogation shall submit a written application to ECRA \the Technical Affairs
Department and shall be required to justify its request in terms of both the specific circumstances and expected
duration of the requested Derogation. As a minimum, the application must include the following information:
a) detail of the applicant;
b) relevant provision(s) of the District Cooling Supply Code and the required performance;
c) description of the relevant plant and/or equipment and the nature and extent of non-compliance;
d) description of the proposal for restoring compliance (where applicable) including details of actions to
mitigate risks and restore compliance, including a proposed timetable;
e) description of the reasonable alternative actions that have been considered; and
f) a statement of expected duration of the non-compliance.
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1.6.5 On receipt of any request for a Derogation, ECRA\ the Technical Affairs Department shall promptly
consider such request, by seeking expert advice/opinion on the request, if it considers it necessary,
1.6.6 Technical Affairs Department may consult with any affected User, as it considers appropriate, to seek
clarification or views on the requested Derogation.
1.6.7 ECRA\ Technical Affairs Department shall communicate its final decision to the relevant User.
1.6.8 A Derogation from the District Cooling Supply Code will normally have an expiry date in order to review
its continued need and to assist in monitoring performance towards compliance.
1.6.9 Every Derogation will be entered on a register maintained by Technical Affairs Department for this
purpose
1.6.10 A Derogation granted to the User shall be non-transferable. Therefore, if a non-compliant plant and/or
equipment has its ownership transferred, the new owner will need to seek a new Derogation.
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2. GENERAL OBLIGATIONS
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4.1 Any person within the service area applying for supply connection to the System is required to submit a
formal application through a Professional Engineer to the Licensee. The application shall contain the following
information:
(a) Location and type of the development;
(b) Target supply date;
(c) Projected demand growth;
(d) Typical daily load pattern; and
(e) Typical annual usage pattern
4.3 The Licensee may, as a condition of supply, require the Consumer to commit to a Contract Capacity for
an initial period not exceeding 5 years.
4.4 The Licensee shall endeavour to make supply available upon 12 months of the Consumer accepting the
commercial terms of supply.
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5. TECHNICAL REQUIREMENTS
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6. METERING OF SUPPLY
6.1 The District Cooling Service shall be measured by metering equipment with accuracy within ±3% at the
nominal flow of chilled water. The accuracy of the metering equipment shall be verified at first installation and
subsequently at intervals not exceeding 5 years by an independent testing laboratory.
6.2 The metering equipment shall be supplied, installed and maintained by the Licensee.
6.3 If the Consumer disputes the accuracy of the metering equipment, the Consumer may on payment of a
reasonable fee based on expenses incurred by the Licensee, request the Licensee to have the metering
equipment tested and calibrated by an independent testing agency.
6.4 If, on testing, the metering equipment is found to be inaccurate (within the meaning of subsection 6.1), the
Licensee shall refund the fee stated in subsection 6.3 to the Consumer and cause the metering equipment to
be repaired or replaced. The Licensee shall also make a fair and reasonable assessment of the amount of
District Cooling Service provided to the Consumer during the period when the meter equipment was faulty or
inaccurate by using historical validated data of an equivalent period from the most recent previous like day
(e.g. business day for a business day, Friday for a Friday, Saturday for a Saturday, public holiday for a public
holiday).
7. BILLING
7.1 The Licensee shall invoice its customers at least monthly / quarterly1 in accordance to its published tariffs.
7.2 An invoice to the Consumer shall, at a minimum, include information on the following:
(a) The published tariffs;
(b) Details on Contract Capacity, maximum demand and usage;
(c) Other related charges;
(d) Payment due date;
(e) Contact details of the Licensee for invoice clarification.
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9.1 The Licensee shall not disconnect any supply connection or discontinue the supply or District Cooling
Service to any installation except as permitted by, and in accordance with, the Electricity Law, its licence, this
Code or Supply Agreement.
9.2 The Licensee shall report to the Authority any incidence of discontinuance of service, other than on mutual
agreement between the Consumer and Licensee.
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10.1 The Licensee shall develop a Supply Agreement that describes the terms and conditions under which the
District Cooling Service will be provided.
10.2 The Supply Agreement shall comply and be consistent with the Code, and such other requirements as
notified by the Authority to the Licensee.
10.3 The Licensee shall file a copy of its Supply Agreement with the Authority, make its Supply Agreement
available for public inspection and provide a copy of its Supply Agreement to any person who requests it.
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