Week 2 Course Pack (Advance Communication)
Week 2 Course Pack (Advance Communication)
Week 2 Course Pack (Advance Communication)
Communication and
Confidence (Part 2)
(Week 2)
TOPIC OUTLINE
1
Communication and
Confidence Part 2
• Social Grace
• Social Business Letters
OBJECTIVES
A F T E R R E A D I N G T H I S P A R T O F T H E M O D U L E ,
T H E L E A R N E R S W I L L B E A B L E T O :
In today’s lesson, we will discuss social grace. But what does social grace
mean? According to livaboutdotcom (2018), social grace is your attitude of showing
politeness and kindness to welcome people. In addition, this is the standard of the
society that determines the level of your kindness and approachability
Here are some ways you can manifest the attitude of social grace in you according
to liveaboutdotcom (2018):
We can develop social grace through observing what we are seeing with
others on how they show kindness to others. Simple gestures like offering a seat,
letting others be ahead of you in line due to some difficult situation where they are
in, waiting for your turn to speak, and many more. Being sensitive to other’s feelings
is part of how we can develop social grace.
We need to know if the person whom we are talking with might be bored
already. Perhaps, they are in a hurry and is just waiting for you to finish the
conversation because it would be too rude if they will interrupt you. Things like these
are important to take note of for you to be conscious with your actions and manifest
social grace eventually.
Presence of mind always is the key for you to ignite and start your social grace
attitude. You can apply this in your workplace. You can show social grace by being
sensitive enough such as your boss may be so tired finishing the report. One way
to show comfort and support is through asking them if they need help. Offer
something which can make them feel you are willing to do because you are a
thoughtful workmate or friend.
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Group Activity
Instruction: Perform a role play to show different kinds of social grace.
Criteria
Creativity – 10%
Relevance – 10%
Participation – 10%
Explanation – 10%
Performance – 10%
Social Business Letters
According to Olea (2014) social business letters are usually formal letters
used to narrate, deliver a news, advertise, promote and invite. When seeing the
word “business,” it automatically means it is formal and should observe proper
format.
Let’s See
3. Webb, L. (2021, August 10). Talking about social graces improves social work
practice. Frontline. Retrieved August 30, 2022, from Talking about social graces
improves social work practice – Frontline (thefrontline.org.uk)