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    Traceability Sop

    Uploaded by

    tika1803
    The document outlines a SOP traceability system implemented on January 1st, 2020. It describes the scope, procedures, and records for tracing raw materials from purchasing through production, packaging, distribution and complaints. Key steps include identifying processes, tracing in databases, and segregating quarantined items.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Traceability Sop

    Uploaded by

    tika1803
    617 views4 pages
    The document outlines a SOP traceability system implemented on January 1st, 2020. It describes the scope, procedures, and records for tracing raw materials from purchasing through production, packaging, distribution and complaints. Key steps include identifying processes, tracing in databases, and segregating quarantined items.

    Original Title

    TRACEABILITY SOP

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    The document outlines a SOP traceability system implemented on January 1st, 2020. It describes the scope, procedures, and records for tracing raw materials from purchasing through production, packaging, distribution and complaints. Key steps include identifying processes, tracing in databases, and segregating quarantined items.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    617 views4 pages

    Traceability Sop

    Uploaded by

    tika1803
    The document outlines a SOP traceability system implemented on January 1st, 2020. It describes the scope, procedures, and records for tracing raw materials from purchasing through production, packaging, distribution and complaints. Key steps include identifying processes, tracing in databases, and segregating quarantined items.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    SOP TRACEABILITY SYSTEM

    DATE OF IMPLEMENTATION
    DEPARTMENTS IHC 1 January 2020

    PROCESS OWNER Head of Committee DOCUMENT REFERENCES HAS/MANUAL/TRACE/


    O1- 2020

    PURPOSE
    i. To provide the system of identification in product and process involved.
    ii. To verify and identify the initial until end process of the product.

    SCOPE
    The procedure applicable to:
    i. All items and products purchased for the company.
    ii. The initial until the end process of the product.

    PROCEDURES

    Description Task
    No.

    1. i. Identify the process of the product from initial until the end.
    ii. Check with the database system for the reference. Halal Department

    2. i. Trace the process in the database system. Procurement


    ii. Check with the internal and external parties involved with the process. Department
    i. Segregate items involved and put at the quarantine area for further IHC
    3. action.
    ii. Documented all the records.

    RECORDS

    TRACEABILITY SYSTEM PROCESS

    Invoice
    Purchasing raw materials
    Resit of purchasing
    Halal certification

    Delivery order (DO)


    Receiving raw materials PRE-
    Certificate of analysis (CoA) PRODUCTION
    Stock card
    Checklist incoming raw materials Storing raw materials
    Original packing label

    Release record
    Formulation record
    Batch manufacturing record Production

    Name and address of halal certification holder


    Batch number
    Expiring date Packaging
    Stock card
    Storing end products
    Release note
    PRODUCTION

    Transportation Contract (if applicable)


    Distribution note/record Distribution

    POST-
    Packaging label PRODUCTION
    Batch number/barcode Wholesaler, retailer, consumer
    Customer complaint record

    Customer Complaint Log

    Reference Received On Resolved On


    Complaint Keywords Comments
    Number

    DIS-223- Discount/ Membership/ 05-Feb-2019, 05-Feb-2019, Resolved to the client’s satisfaction


    72A Website
    1:09PM 3:05PM
    MGH-409- Return/ Broken of Good Escalation required, customers
    19G 06-Mar-2019, 07-Mar-2019, demanded larger compensation
    than the regulations allow. Issue
    1:30PM 10:00AM was resolved and approved by the
    team leader.

    JER-248- Return/ Broken of Good Issue was resolved and approved


    86H 15-May-2019, 16-May-2019, by team
    lead.
    09:00AM 11:00AM

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