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    abrahamdavidchukwuma1
    Abraham David Chukwuma is a seasoned bank teller and customer service representative with over 3 years of experience at Access Bank Nigeria Plc. He has excellent communication, customer service, and problem solving skills. He holds a Senior Secondary School certificate from St Saviour's Group of School and is currently pursuing further education. His professional experience includes roles as a Bank Teller Head and Customer Care Officer where he assisted customers, ensured security of funds, and upheld strict financial controls.

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    My CV

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    abrahamdavidchukwuma1
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    Abraham David Chukwuma is a seasoned bank teller and customer service representative with over 3 years of experience at Access Bank Nigeria Plc. He has excellent communication, customer service, and problem solving skills. He holds a Senior Secondary School certificate from St Saviour's Group of School and is currently pursuing further education. His professional experience includes roles as a Bank Teller Head and Customer Care Officer where he assisted customers, ensured security of funds, and upheld strict financial controls.

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    Abraham David Chukwuma is a seasoned bank teller and customer service representative with over 3 years of experience at Access Bank Nigeria Plc. He has excellent communication, customer service, and problem solving skills. He holds a Senior Secondary School certificate from St Saviour's Group of School and is currently pursuing further education. His professional experience includes roles as a Bank Teller Head and Customer Care Officer where he assisted customers, ensured security of funds, and upheld strict financial controls.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    31 views2 pages

    My CV

    Uploaded by

    abrahamdavidchukwuma1
    Abraham David Chukwuma is a seasoned bank teller and customer service representative with over 3 years of experience at Access Bank Nigeria Plc. He has excellent communication, customer service, and problem solving skills. He holds a Senior Secondary School certificate from St Saviour's Group of School and is currently pursuing further education. His professional experience includes roles as a Bank Teller Head and Customer Care Officer where he assisted customers, ensured security of funds, and upheld strict financial controls.

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    ABRAHAM DAVID CHUKWUMA

    Address: No 82 One Day Avenue, Off Isuti road, Egan Igando


    Mail: abrahamdavichukwuma@gmail.com
    Mobile Number: 09112439968,

    PROFESSIONAL SUMMARY
    Seasoned Bank Teller/Customer service representative well-versed in customer care and successful
    in achieving sales goal while maintaining high levels of customer satisfaction, consistently accurate in
    counts and balances. Outgoing personality with attention to delivering outstanding customer
    experiences. Possesses excellent multitasking teamwork, management skills and channels skillsets
    effectively towards solving problems and managing projects with complete accuracy and
    professionalism. Clear communicator and skilled at interfacing effectively with management and
    clients

    SKILLS
     Communication • Time Management • Problem Solving
     Listening • Client Management • Strategy design
     Negotiation • Leadership

    EDUCATION
    2020 – 2023 St Saviour’s Group of School.
    Senior Secondary School

    2017 – 2020 Anointed High School.


    Junior Secondary School

    2011 – 2017 Cradle of Wisdom Nursery and Primary School.

    PROFESSIONAL EXPERIENCE
    BANK TELLER HEAD: FEB 2020 – Present
    Access Bank Nigeria Plc, Lagos, Nigeria
     Created independent tools to verify data and results of analytical systems.
     Assisting customers with routine account-related requests such as: automatic funds
    transfer, inquiries about ATM and debit card usage with limits.
     Monitored customer behaviours and upheld strict protocols to prevent theft of assets
    when necessary.
     Executed customer transactions, including deposits, withdrawals, money orders and
    checks.
     Upheld strict financial controls by keeping funds secure and accurately transferring
    monies.
     Responsible for departmental project strategy crafting, task assignment and lead project
    implementation.
     Ensuring all ATM channels uptime do not fall below the prescribed ATM %uptime.
     Ensuring that Auto Bank and Auto Cash terminals are always adequately stored with cash
    and stationery.
     Ensure that sufficient cash levels are maintained to meet normal customer requirements.

    CUSTOMER CARE OFFICER


    Access Bank Nigeria Plc.
     Assisted in cheque issuance.
     Accurate documentation of all cash payments.
     Provide customers with excellent customer service and feedback.
     Accurate documentation of all cheque payment to brokers.
     Appropriate cash disbursement to all units of the organization.

    INTERESTS
     Community service/volunteering
     Travelling
     Dancing

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