Central Management System

User Manual

V2.05
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative
such as translation, transformation, or adaptation without the prior written permission of
Milesight Technology Co., Ltd(Hereinafter referred to as Milesight).

Milesight reserves the right to change this manual and the specifications without prior
notice. The latest specifications and user documentation for all Milesight products are
available on our official website www.milesight.com.
 Content
1. Introduction....................................................................................................................... 1
1.1 Introduction...............................................................................................................1
1.2 Key Features.............................................................................................................. 1
1.3 System Requirements................................................................................................1
2. Installation..........................................................................................................................1
2.1 Installation Guide...................................................................................................... 1
2.2 Login/Logout..............................................................................................................1
3. Manage...............................................................................................................................3
3.1 Device Management................................................................................................. 3
3.2 Device Config...........................................................................................................12
3.3 Users........................................................................................................................ 54
4. View..................................................................................................................................55
4.1 Live View..................................................................................................................55
4.2 Playback................................................................................................................... 65
5. Tools..................................................................................................................................67
5.1 E-Map.......................................................................................................................67
5.2 Logs.......................................................................................................................... 68
6. Service.............................................................................................................................. 70
1. Introduction

1.1 Introduction

The Milesight Central Management System(hereinafter referred to as CMS) software works

to give you access and control of your Milesight High Definition Surveillance System. The
Milesight CMS provides multiple operating functionalities, including Live View, PTZ control,
Fisheye control, video playback, motion detection, alarm receiving, logs and so on.

This user manual describes the function, configuration and operation steps of CMS. To
ensure the proper usage and stability of the CMS, please refer to the contents below and
read the manual carefully before operation.

The latest version of the software will be available on our official website. Please check our
official website www.milesight.com for upgrading.

1.2 Key Features

 A central management system for Milesight cameras and Milesight NVR

 User-friendly UI design
 Support alarm pop-up window
 Support multiple monitors
 Support 1/ 4/ 8/ 9/ 16/ 36/ 64 channels playing synchronously
 Support the custom live view layout
 Support alarm screen for displaying the alarm channel
 Support full screen for single or multiple channels
 Support H.265/H.264 video compression
 Support dual-stream
 Support Transcoding for remote playback.
 Support P2P remote access.
 Support Milesight DDNS.
 Support PTZ control and digital zoom
 Support SD card and HDD recording files playback
 Support motion detection, alarm recording and image capture functions
 Support VCA(Video Content Analysis)
 Active cameras and NVRs when using them for the first time
1.3 System Requirements

OS: Windows 7/8/10/Vista/Server 2003/Server 2008/Server 2012

CPU: 2.6GHZ or faster
Memory: 2G MB or more
Graphic memory: 1G or more
Internet protocol: TCP/IP

2. Installation

2.1 Installation Guide

Run the installation file and install the programs on your computer by following the
on-screen instructions. After finishing installation, you will find the programs on the start
menu or on the desktop.
Step1: Check the box ‘I accept the terms in the <License Agreement>’;

Figure 2-1-1 Accept the terms

Step2: Choose ‘Custom installation’ to select the destination folder where Milesight Smart Tools
will be installed, or choose ‘Default installation’ to install it in the default destination folder;
 Figure 2-1-2 Installation

Step3: Click ‘Quick installation’ button to complete the installation.

Figure 2-1-3 Finished installation

Note:
The language of Milesight CMS is based on the language of computer system.
2.2 Login/Logout

2.2.1 Login

Double click the icon to start the software, then choose the user and enter the
password, the default account Username is: admin; Password is: password. You can check
the checkbox to remember the password, then you can auto login by choosing Auto Login.

Figure 2-2-1 Log In

After login into the system, you can see the Live View page as below:

Figure 2-2-2 Live View

And the meanings of the icons on the top-right are as below:

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 Table 2-2-1 Live View

Item Function Introduction

User name

Click the button to lock the software, and it needs to enter the
password to unlock

Menu button

Minimize the interface

Restore Down the interface

Maximize the interface

Close the software

Switch to the previous group cameras / next group cameras when click
the left arrow / right arrow button.

To check the real-time CPU status on PC

To check the real-time RAM memory on PC

Click the Menu button , the interface is as below:

General: Auto Login, Run CMS when Windows startup, Language, Log
Retention Period, Video Save Path, Snapshot Save Path, Play Mode,
Automatically delete video files.
Display: Provide the Video Card Information and High resolution display
adaptation, in addition, you also can choose whether to display the Live
Stream Information in the live view page.
Alarm: Enable Alarm Popup (when the motion detection or VCA alarm
are triggered, the channel window will pop up).
Advance:
Dual Stream Connection Mode: this mode will provide more smoothly
stream switch, but this may increase the network load pressure.
Sync Multi-channel Alarm Timeline: disable this function, each channel
will continuously play different time periods of alarm files.
Information of the CMS, Milesight webpage link and Check for Update

Log out of the current account

Close the software

2
 Note
 CMS currently supports 9 languages: English, Simplified Chinese, Traditional Chinese, Korean,
German, Czech, Japanese, Thai and Arabic;
 Dual Stream Connection Mode: Enable it to optimize the speed of switching stream but will
increase the pressure to the network.

2.2.2 Logout

Click →[Log out] to exit the current account, or click to exit the CMS.

Figure 2-2-3 Log Out

Notes
 Password is necessary for logging out.

3. Manage

3.1 Device Management

The Milesight CMS supports to add Milesight cameras and NVRs to get an efficient and
convenient management. The devices also can be removed or logged out from the CMS at
any time.
3.1.1 Adding Devices

There are two measures available for adding devices. First of all, click the Add button [+]
→[Devices].

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 Figure 3-1-1 Adding Device

 Adding a Single Device

Milesight CMS provides to add device one by one. Please refer to the steps as below:
Step1: Click the button;
Step2: Select the device type, “NVR” or “Camera”;
Step3: Enter device information.

Figure 3-1-2 Adding Device Manually

The meanings of the items on the page can be referred to the table 3-1-1.

Table 3-1-1 Adding Device Manually

Item Function Introduction

Device Type Camera and NVR are available
Name Name of the device
Connection Type There are three options, IP/Domain, P2P and Milesight DDNS.

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 If you choose IP/Domain as connection type, enter the IP address of
IP Address
the device here.

If you choose P2P as connection type, enter the MAC address of the
NVR here.
Note:
Mac Address
1. P2P requires higher bandwidth for stability.
2. P2P connection is only for NVR, please make sure P2P is enabled
on the NVR.

If you choose Milesight DDNS as connection type, enter the Domain

Domain Name
Name of the device here.

Port The port of the device, the default port is 80

User Name The user name of the device, the default user name is “admin”

Enter the password for the account of the device, for camera
version lower than V4x.7.0.69 and NVR version lower than
Password V7x.9.0.3, the default passwords are:
1. Network Camera: ms1234
2. NVR: ms1234

Transport Protocol TCP and UDP are available

Stream Mode There are two options, “Primary Stream” and “Secondary Stream”

 Search

Milesight CMS can search devices which are in the same network automatically, and it can
add devices which have the same user name and password in bulk. Please refer to the
steps as below:
Step1: Click button to search the Milesight devices in the same network;
Step2: Select the devices;
Step3: Enter the user name and password of the selected devices ;
Step4: Click button, the device will be displayed directly in “Devices Added”
interface if it is added successfully;
Step5: A window will pop up to inform you if the device is added failed, you need to click
the [OK] button to add the device again;
Step6: Click [Refresh] button to refresh the status of the added devices.

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 Figure 3-1-3 Adding Group Device

Note

 Clicking button to refresh the status of the added devices;

 Clicking button can select all devices which were found;
 The devices can be sorted by their IP Address, Port, Type, MAC Address, Model when you click
the corresponding button;
 Up to 256 devices can be added(Include camera and NVR).
 Only devices that show "Active" status in the search list can be added. If the devices show
"Inactive" status, it needs to be activated before it can be added. You can refer to 3.1.2 for how
to activate the device.

3.1.2 Activate the Device

 If your device shows ‘Inactive’ in the status bar, you need to click to
set the password when using it for first time.

Input the password and click ‘OK’.

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 Figure 3-1-4 Device Activation
Note: Password must be 8 to 32 characters long, contain at least one number and one letter.
It will display ‘Device has been activated successfully’ when activation is successful.

Figure 3-1-5 Device Activation

 If your device shows ‘Active’ in the status bar, you can use it directly without activating

it. If you click , it will display ‘The selected device has been activated,
cannot activate twice’.

Figure 3-1-6 Device Activation

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3.1.3 Removing or Disabling the Device

Milesight CMS can remove single/bulk added devices. First of all, enter [Device Manage]
and follow the steps:

 Removing a Single Device

The steps to remove a Single device are as below:

Step1: Click the button followed by the selected device;
Step2: Click [OK] to remove the device or [Cancel] button to cancel the action when the
window pops up.

Figure 3-1-7 Removing a single Device

 Removing Group Devices

The steps to remove the devices for a group are as below:

Step1: Click to select all the added devices or check the checkbox to
select several devices;
Step2: Click the to remove the selected devices;
Step3: Click the [OK] to remove the devices or [Cancel] button to cancel the action when
the window pops up.

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 Figure 3-1-8 Removing Group Device

3.1.4 Disabling the Added Device

You can disable the added device rather than remove it in case that the device will be
needed again. Disable means that the device is disabled for the present.
You can click the button to disable the device, and the icon will turn into ;

Figure 3-1-9 Disable the Added Device on Device Management Page

Or right-click the selected device and choose [Disable] in the device list.

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 Figure 3-1-10 Disable the Added Device on Live View Page

Note

 You can click the button on Device Management page or right-click the device on Live View
page and choose [Enable] to Enable again.

3.1.5 Editing Device

 If the device hasn't been added yet in “Device Search” interface, you can edit the

device that has been activated by clicking , you can edit IP Address,
Port, Netmask, Gateway and DNS by inputting the correct User Name and Password.

Figure 3-1-11 Editing Device

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 If the device has been added to “Devices Added” interface, you can edit the device by

clicking the Edit button . All parameters can be edited except the Device Type and

IP address. See as below:

Figure 3-1-12 Editing Device

Note: Password must be 8 to 32 characters long.

The meanings of parameters can be referred to the table 3-1-1.

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3.2 Device Config

In the Device Config, there are Channels, Event, Record and System parts for NVR, and
Video, Event, Record and System for Camera configurations.

3.2.1 NVR

The NVR Configuration page is as below:

Figure 3-2-1 NVR Page

3.2.1.1 Channels

Channels
Channels management provides searching, adding, editing, deleting channels function. As
for searching and deleting channels, please refer to the Chapter III Device Management 3.1
Adding Device.

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 Figure 3-2-2 Channels Management
[Adding Channel]
You can add Milesight cameras searched by CMS automatically, and by adding manually,
you can add third party cameras that have ONVIF and RTSP protocol.

Figure 3-2-3 Adding Channel

ONVIF: Camera which supports ONVIF protocol;

RTSP: Primary: rtsp://IP:Port/main
Secondary: rtsp://IP:Port/sub
(The default port for RTSP protocol is 554.)
MSSP is only for the Milesight products.

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[Editing Channel]
You can edit the channel when adding it manually. Or you can edit it by click the button
.

Figure 3-2-4 Editting Channel

3.2.1.2 Event

Alarm Input
Click the Alarm Input button, the setting window will pop up as below, you can modify
alarm input settings. Here are four options for Alarm Action [Channel Record] [Audible
Warring] [Email Linkage] [Alarm Output] that you can select. After choose the alarm
action you can choose the alarm channel. And then click [OK] or [Apply] after all set.

Figure 3-2-5 Channel Record Figure 3-2-6 Audible Warring

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 Figure 3-2-7 Email Linkage Figure 3-2-8 Alarm Output

Alarm Output
Click the Alarm Output button, the setting window will pop up as below, you can modify
alarm input settings:

Figure 3-2-9 Alarm Output

The “Alarm Input”/“Alarm Output” settings enable you to set up alarm input/output type,
effective time, corresponding triggers, and you also can copy the settings to other
channels.
After setting up one channel or some channels, click the Apply button .

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 Exception
Click the Exception button, the setting window will pop up as below:

Figure 3-2-10 Exception

The meanings of the items on the Exception page can be referred to the table 3-2-1 below:

Table 3-2-1 Schedule

Item Function Introduction

There are “Network Disconnected”、“HDD Full”、“Record Failed”、“HDD

Exception Type
Failed”、“HDD Unformat”、“NO Disk”

Enable or disable the Pop Up Alarm

Trigger Action Enable or disable the Audible Warning

Enable or disable the E-mail Linkage

After finishing the settings, you can click the Apply button to apply your settings
to the CMS software.

3.2.1.3 Storage

Record Schedule
Click the Schedule button, the setting window will pop up as below:

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 Figure 3-2-11 Record Schedule
You can set channel recording schedules in “Record Schedule”, If you want the channels to
record by schedule, you need to select one of the recording types and then set the time.
“Copy to Camera” can copy the settings to other channels. After setting the schedule for
one channel or some channels, click the Apply button .
Also you can choose to batch set the channels to Record or Stop in “Batch Settings”.

Figure 3-2-12 Batch Settings

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 Record Settings
General Settings
Make general configuration for selected channels. Click to copy the same
configuration to other channels.
Channel: Select the channel which will be set.
Pre Record: Event pre-record duration time. It will start recording before the event is
triggered. Note that NVR model ends with letter T doesn’t support pre record.
Post Record: Event post-record duration time. It will keep recording after the event is over.
Audio Record: Select to record audio or not.
Record Stream Type: Select Main stream or sub stream for record.
Video/Picture Due Time: Set the due time of recording files/snapshot files, 1~120days or
unlimit are available.

Figure 3-2-13 General Settings

Advanced Settings
Enable or disable Recycle Mode for all storage device.

Figure 3-2-14 General Settings

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 Disk Management
Click the Disk Management to manage the disk, as the window shows, you can check the
disk status and format the disk.

Figure 3-2-15 Disk Management

3.2.1.4 System

There are six parts in the System pages: General, Network, Holiday, Users, Status,
Maintenance.

Figure 3-2-16 Disk Management

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 General
Click the General button , a window will pop up as below:

Figure 3-2-17 General

Device name and ID can be made up by yourself, and Server Time depends on the time
zone and daylight saving time you choose, which can be synchronized through NTP or
manually. After complete the settings, click to save and apply the settings to
CMS.

Network
In the Network part, you can use several network functions.

[Basic]
Basic configuration includes IP Address, Subnet Mask, Default Gateway, DNS server, MAC
Address, MTU.

Figure 3-2-18 Basic

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[DDNS]
DDNS (Dynamic Domain Name System) solves the dynamic IP address problems.

Figure 3-2-19 DDNS

[E-mail]
Check whether the SMTP port can be set or not. Please enable SSL/TLS according to actual
mailbox. (Some SMTP server needs to secure connection)
Set the Sender E-mail Address, User Name, Password, and SMTP Server:

Figure 3-2-20 E-mail

The meanings of the items on the Network page can be referred to the table below:

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 Table 3-2-2 E-mail

Item Function Introduction

User Name The E-mail address you chose to send emails

Password The password of the E-mail

SMTP Server The SMTP Server of your E-mail

Port The port of SMTP Server, it’s usually 25

Check the checkbox to enable SSL or TLS if it is required by the
Encryption
SMTP server.

Host Name The host address of the E-mail

Sender Name Named by yourself for the Sender E-mail

Sender Address It must be the same as [User name]

Select Receiver You can have 3 receivers at one time

Receiver Name Named by yourself for the Receiver E-mail

Receiver Address E-mail Address for the receivers

[ P2P ]
You can watch remote NVR live view in WAN by P2P on M-Sight Pro without doing port
forwarding on router.
Click “Enable” and “Save” to enable P2P.
P2P is enabled successfully when P2P Status shows “Activated”.
After enabling, you can add the NVR on the APP M-Sight Pro for live view via scanning the
QR code on the “P2P” page directly, or inputting the MAC address manually.

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 Figure 3-2-21 P2P
[More]
SSH Port:
Check the SSH Enable checkbox to enable the feature and modify SSH ports according to
actual application.
RTSP Port:
Real Time Streaming Protocol (RTSP) is an application layer protocol in TCP/IP protocol
system.
The default RTSP port is 554. Please modify RTSP port according to actual application.

Figure 3-2-22 More

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 Note
 Check the DHCP checkbox if there is a DHCP server running in networks;
 The valid range of MTU is 500~9676;
 Do not input an IP address conflicted with another device;
 “Host Name” must begin with letters, and it can only contain number, letters, and hyphen;
 It will email you a screenshot when motion detection is triggered;
 If your NVR has a port forwarding IP for Host Name, please input the complete address that
contains the port;
 The default SSH port is 22, and the default HTTP port for IE browser is 80, while the valid range
of RTSP port is 554 or 1024~65535.

Holiday
Click the Holiday button, the Holiday window will pop up. Click the Edit button to edit the
selected holiday schedule as below:

Figure 3-2-23 Holiday

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 Users
Click the Users button, the setting window will pop up as below:

Figure 3-2-24 User

[Security Question]
You can set the Security Question for your NVR, in case you forget the password, you can
reset the password by answering the Security Question correctly.
Click “Edit” button, input Admin Password, and set three Security Question for your NVR,
then click “OK”.

Figure 3-2-25 Security Question

There are twelve default questions below, you can also customize the Security Question.

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 Figure 3-2-26 Security Question

[Account Management]
There are three user levels “Admin” 、 “Operator”and “User”in User option, you can click
the Delete icon to delete “Operator” and “User” while unable to delete “Admin”. Click
the Edit icon , setting window will show as Figure 3-2-27:

Figure 3-2-27 Edit User

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The meanings of the items on the Edit User page can be referred to the table below:
Table 3-2-3 Edit User:
Item Function Introduction
User Type You can set three types of user, Admin\Operator\User

User Name A name made by yourself to identify users

Old Password You should input the old password before editing the user type

Password Set the password for different user type

Confirm password Re-input the same password to ensure the password

Show the basic permission in different user types, you can scroll the blue
Basic Permission
bar to get more information

Camera Configuration Choose different channels for different user types

Click the Add button , the setting window will pop up as below:

Figure 3-2-28 Add User

Status
Status includes Device Information, Network Status, Camera Status, Event Status and Disk
Status. Status adopts the page form to display the contents.

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[Device Information]
From this page, you can check the Device ID, Product Model, Camera Number(The
maximum number of camera can be added to the NVR), HDD number(The maximum
number of HDD can be supported to the NVR), Alarm Input Number, Alarm Output
Number, MAC Address, Firmware Version, Hardware Version, Uptime and SDK Version.

Figure 3-2-29 Device Information

[Network Status]
It will show you information about the network, including: Receive Bandwidth, Connection,
Mode, DHCP, MTU(B), IP Address, Subnet Mask, Gateway, MAC Address, Preferred DNS
Server, Alternate DNS Server, Receive Rate, and Send Rate.

Figure 3-2-30 Network Status

[Camera Status]

It will show you the Channel, Name, IP address, Record or not, Frame Rate, Bitrate,
Resolution of main stream, Status of connection.

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 Figure 3-2-31 Camera Status

[Event Status]
The icon will turn to red when the device is in the event status:

Figure 3-2-32 Camera Event

Figure 3-2-33 Alarm Input List

Figure 3-2-34 Alarm Output List

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 Figure 3-2-35 Smart Event

Figure 3-2-36 People Counting

[Disk Status]
It will show you the Disk port, Vendor, Status, Total capability, Used capability, Free
capability HDD type, In use or not and Recycle Mode on or off.

Figure 3-2-37 Disk Status

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 Maintenance
The Maintenance page is as below:

Figure 3-2-38 System

The meanings of the items on System page can be referred to the table below:

Table 3-2-4 System

Parameters Function Introduction

Click the button to reboot the device

Click the button to reset the settings to the default one.

Keep the IP Configuration: keep the IP configuration when resetting

the device.
Keep the User Information: keep the User configuration when
resetting the device.
Note: If you disable the “Keep the User Information” option when
resetting the device, the device will be reset to the ‘Inactive’ status,
you need to set a password for it again.

Click the button to import the firmware file from PC, and click

the button to upgrade.

Enable this option to restore the settings to the default one after
upgrading the device.

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3.2.1.5 Camera

The Device Configuration for Network Camera which inside NVR is as below:

Figure 3-2-39 Camera inside NVR

Parameters
The Parameters page is as below:

Figure 3-2-40 Video of Camera inside NVR

The meanings of the items on the page can be referred to the Table 3-2-5.

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 Image
The Image page is as below:

Figure 3-2-41 Image of Camera inside NVR

The meanings of the items on the page can be referred to the Table 3-2-6.

Motion Detection
The Motion Detection page is as below:

Figure 3-2-42 Motion Detection of Camera inside NVR

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[General Settings]
Step1: Check the checkbox to enable the Motion Detection function, you can draw the
interested area or click the Select All button to select all area interested. And the
sensitivity ranges from 0 to 10.
Step2: Here are four options for alarm action [Audible Warring] [Email Linkage] [Alarm
Output] [Other Channels] that you can select. After choose the alarm action you can draw
the schedule. And then click [OK] or [Apply] after all set.
[Advanced Settings]
Set Effective Time of advance motion detection in the Advanced Settings page.

Video Loss
The Video Loss page is as below:

Figure 3-2-43 Video Loss

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Here are three options for alarm action [Audible Warring] [Email Linkage] [Alarm Output]
that you can select. After choose the alarm action you can draw the schedule. And then
click [OK] or [Apply] after all set. You also can copy the settings to other channels.

Smart Event
The Smart Event page is as below:

Figure 3-2-44 Smart Event

Here are nine options for Smart Event-General Settings page [Region Entrance] [Region
Exiting] [Advanced Motion Detection] [Tamper Detection] [Line Crossing] [Loitering]
[Human Detection] [People Counting] that you can select. Beside, you can choose the
[Settings] to do some basic setup.
Step1: Check the checkbox to enable the smart event that you choose, you can draw the
interested area or click the Select All button to select all area interested.

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 Figure 3-2-45 Action Settings
Step2: After general settings you can draw the schedule in the Action Settings page. And
then click [OK] or [Apply] after all set. You also can copy the settings to other channels.

Notes
 If you haven’t activated the VCA function, please contact Milesight sales first.

3.2.2 Camera

The Device Configuration for Network Camera is as below:

Figure 3-2-46 Camera

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3.2.2.1 Video

Video
The Video page is as below:

Figure 3-2-47 Video

The meanings of the items on Video page can be referred to the table below:

Table 3-2-5 Video

Parameters Function Introduction
Video Codec H.265/H.264 available
Options include 4M(2592*1520),3M(2048* 1536),
Frame Size 1080P(1920*1080), 2M(1600 *1200), 1.3M(1280*960),
720P(1280*720), D1 (704*576)
Maximum Frame Rate Maximum refresh frame rate per second
Transmitting bits of data per second, this item is optional only if
Bit Rate
you select the H.264
Smart Stream mode remarkably reduces the bandwidth and the
data storage requirements for network cameras while ensuring
Smart Stream the high quality of images, and it is a 10-level adjustable codec.
It is optional to turn On/Off Smart Stream mode.
Level: Level 1~10 are available to meet your need.

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 CBR: Constant Bitrate. The rate of CBR output is constant
Bit Rate Control VBR: Variable Bitrate. The rate of VBR output will be variable
according to the occupation of bandwidth
The option is for H.264. Base/Main/High can be selected
Profile
according to your needs
Set the I-frame interval to 1~120, this item is optional only if you
I-frame Interval
selected the H.264

Image
The Image page is as below:

Figure 3-2-48 Image

The meanings of the items on Image page can be referred to the table below:

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 Table 3-2-6 Image
Parameters Function Introduction
Video Stream Choose the stream which you want to edit
Smallest/Small/Medium/Large/Largest/Auto are available for title and
Font Size
date
Show Video Title Check the checkbox to show video title
Video Title You can customize the video title
Text Position OSD position on the image
Display Date Check the checkbox to display date on the image
Date Position Date display position on the image
Date Format The format of date
Power Line Frequency 60HZ flicker for NTSC mode and 50HZ flicker for PAL mode
There are several parameters such as Exposure Level, Maximum
Exposure Time and IR-CUT Interval, etc. associated with this mode
Night Mode: To switch camera Live View image to Night mode
Day/Night Mode Day Mode: To switch camera Live View image to Day mode
Auto Mode: To enable Live View image changing Day or Night mode
automatically based on the environment light
Customize: To customize the settings of switching Day and Night Mode
Start/End time of night Choose the start and the end of night time
There are three options available, you can select one to meet your need
Off: Keep the image in normal direction
Corridor Mode
Clockwise 90°: Clockwise rotate the image by 90°
Anticlockwise 90°: Anticlockwise rotate the image by 90°
There are four options available, you can select one to meet your need
Off: Keep the image in normal direction
Image Rotation Rotating 180°: Upside down the image
Flip Horizontal: Flip the image horizontally
Flip vertical: Flip the image vertically
There is an option to turn Off/On the IR LED.
IR Balance Mode would avoid the problem of overexposure and
IR Balance Mode
darkness, and the IR LED will change according to the actual
illumination.
To restore white objects, removed color distortion caused by the light of
the environment
Auto White Balance: This option will automatically enable the White
Balance function
White Balance Manual White Balance: This option is only for H.265 series. Set Red
Gain Level and Blue Gain Level manually.
Incandescent Lamp: Select this option when light is similar with
incandescent lamp
Warm Light Lamp: Select this option when light is similar with warm

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 light lamp
Natural Light: Select this option when there is no other light but natural
light
Fluorescent Lamp: Select this option when light is similar with
Fluorescent Lamp
This function is only for H.265 series. Better image effect in foggy
Digital Anti-fog Mode
weather
Digital Image This function is only for H.265 series. Decrease the blur and shakiness
Stabilisation of the image
Off and Centre are available (in single mode, only enable when WDR is
disable)
Off: Calculate the full range of view and offer appropriate light
BLC Region
compensation
Centre: This option will automatically add an inclusive region in the
middle of the window and give the necessary light compensation
This function enables capture and display both bright and dark areas in
the same frame.
Off: Disable WDR function
Wide Dynamic Range
On: Enable the WDR, there are Low/High/Auto three levels
Customize: Customize the schedule to enable/disable the WDR function
and set the levels with Low/High/Auto
This function is only for H.265 series to adjust the brightness to a
normal range when the light is strong
Off: Disable HLC function
High Light Compensation General Mode: Enable the general mode of HLC, and there is a setting
for HLC Level
Enhanced Mode: Enable the enhanced mode of HLC, and there is a
setting for HLC Level

Privacy Mask
Milesight CMS supports privacy mask and maximum support for 4 areas of privacy mask(8
areas for PTZ series). The setting steps are as below:
Step1: Check the checkbox to enable the Privacy Mask function;
Step2: Choose the mask type;
Step3: Hold down the mouse to draw the area and click button to apply
settings;
Step4: Click the button to clear all drawn area.

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 Figure 3-2-49 Privacy Mask

Audio
This audio function allows you to hear the sound from the camera or transmit your sound
to the camera side. A two-way communication is also possible to be achieved with this
feature. Alarm can be triggered when the audio input is above a certain alarm level you set,
and configured audio can be played when an alarm occurs.

Figure 3-2-50 Audio

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The meanings of the items on Audio page can be referred to the table below:

Table 3-2-7 Audio

Parameters Function Introduction

Check the checkbox to enable audio feature

Enable Audio Audio Mode: Only Mic, Only Speaker, Both Mic and Speaker are
available

Denoise: Set it as On/Off. When you set the function on, the noise
detected can be filtered
Encoding: G711-ULaw, G711-ALaw and AAC LC are available
Sample Rate: There are 8KHz/16KHz two options
Audio Input Input Gain: Input audio gain level, 0-100
Alarm Level: Alarm will be triggered if voice alarm is enabled and
input gained volume is higher than the alarm level, 0-100
Auto Gain Control: Set it as On/Off.
Output Volum: Output level, 0-100

3.2.2.2 Event

Motion Detection
Check the checkbox to enable the Motion Detection function, you can draw the interested
area or click the Select All button to select all area interested. And the
sensitivity ranges from 0 to 10. Here are four options for alarm action, [Upload Via FTP],
[Upload Via SMTP], [Save Into SD Card], [External Output] and [HTTP Notification]. And
click the Edit Schedule button to edit the time to enable the Motion
Detection, then apply the settings.

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 Figure 3-2-51 Motion Detection

Audio Alarm

Audio function should be enabled before enabling Audio Alarm. CMS supports several
alarm actions when alarm has been triggered. Do not forget setting FTP and SMTP before
enabling the alarm function.

Figure 3-2-52 Audio Alarm

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 External Input
Enable the function first before you using it. CMS supports several alarm actions when
alarm has been triggered. Do not forget setting FTP and SMTP before enabling the alarm
function.

Figure 3-2-53 Alarm I/O

Other Alarm
There are two Alarm Types in Exception: Network Lost and IP Conflict. See Figure 3-2-37:

Figure 3-2-54 Other Alarm

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 Note
 Please finish the relevant settings in the Network part before using the the Alarm function on
CMS;
 It will activate the alarm when the current status is different from normal status on Alarm I/O
page, you can set the status by yourself.

Smart Event
The Smart Event-General Settings is as below:

Figure 3-2-55 Smart Event-General Settings

Here are nine options for Smart Event-General Settings page [Region Entrance] [Region
Exiting] [Advanced Motion Detection] [Tamper Detection] [Line Crossing] [Loitering]
[Human Detection] [People Counting] that you can select. Beside, you can choose the
[Settings] to do some basic setup.
Step1: Check the checkbox to enable the smart event that you choose, you can draw the
interested area or click the Select All button to select all area interested.

Figure 3-2-56 Action Settings

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Step2: After general settings you can draw the schedule and setting Alarm Action in the
Action Settings page. And then click [OK] or [Apply] after all set. You also can copy the
settings to other channels.

Notes
 If you haven’t activated the VCA function, please contact Milesight sales first.

3.2.2.3 Record

Record
CMS supports to record video in SD card of camera or NAS. You can set the record file size
from 10M to 256M, select the record frame type for All or Key and set the time to record. The
Record page is as below:

Figure 3-2-57 Record

3.2.2.4 System

Date&Time
You can select the time zone and decide whether to enable the Daylight Saving Time or not.
It also supports to sync date and time with NTP or set the time manually. After finishing
the settings, click the Apply button to save and apply the settings to the CMS.

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 Figure 3-2-58 Date&Time

Network
[Network]
The Network page is as below:

Figure 3-2-59 Network

[SMTP]
Alarm video files will be sent to specific mail account through SMTP server. Please make
sure that the SMTP settings were correctly set before using it.

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 Figure 3-2-60 SMTP

The meanings of the items on SMTP page can be referred to the table below:

Table 3-2-8 SMTP

Parameters Function Introduction

User Name The sender's name. It is usually the same as the account name

Sender Email address to send video files attached to emails

Password The password of the sender

Server The SMTP server IP address or host name(e.g.smtp.gmail.com)

The port of SMTP server. The default TCP/IP port for SMTP is 25(not
Port
secured). For SSL/TLS port, it depends on the mail you use

To E-mail E-mail address to receive video files

Check the checkbox to enable SSL or TLS if it is required by the SMTP

Encryption
server

[FTP]
Alarm video files will be sent to specific FTP server. Please make sure that the FTP settings
were correctly set before using it.

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 Figure 3-2-61 FTP

The meanings of the items on FTP page can be referred to the table below:

Table 3-2-9 FTP

Parameters Function Introduction

Server FTP server address

Server Port The port of the FTP server. Generally it is 21

User Name User name that used to log in to the FTP sever

Password User password

FTP Folder Name Path where video will be uploaded to on the FTP server

[DDNS]
DDNS allows you to access the camera via domain names instead of IP address. It manages
to change IP address and update your domain information dynamically. You need to
register an account from a provider.

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 Figure 3-2-62 DDNS

The meanings of the items on DDNS page can be referred to the table below:
Table 3-2-10 DDNS

Parameters Function Introduction

Enable DDNS Check the checkbox to enable DDNS service

Support DDNS from now dyndns.org, freedns.afraid.org, www.no-ip.com,

Name
www.zoneedit.com and Customize
User name Account name obtained from DDNS provider
Password Account password
Host name DDNS name enabled in the account

[Port]
You can set HTTP and RTSP port here.

Figure 3-2-63 Port

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 Users
Click the Users button, the setting window will pop up as below:

Figure 3-2-64 User

[Security Question]
You can set the Security Question for your camera, in case you forget the password, you
can reset the password by answering the Security Question correctly.
Click “Edit” button, input Admin Password, and set three Security Question for your
camera, then click “OK”.

Figure 3-2-65 Security Question

There are twelve default questions below, you can also customize the Security Question.

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 Figure 3-2-66 Security Question

[Account Management]
There are three levels of Users: Admin, Operator, and Viewer. Admin can not be deleted
and you can only change its password. Operator and Viewer can be added, edited or
deleted.

Figure 3-2-67 Edit User

System
The System page is as below:

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 Figure 3-2-68 System

The meanings of the items on System page can be referred to the table below:

Table 3-2-11 System

Parameters Function Introduction

The device name can be customized. It will be seen in file names of

Device Name
video files

Product Model The product model of the camera

Hardware Version The hardware version of the camera

Software Version The software version of the camera can be upgraded

MAC Address Media Access Control address

Click the button to reboot the device

Click the button to reset the settings to the default one.

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 Keep the IP Configuration: keep the IP configuration when resetting
the device.
Keep the User Information: keep the User configuration when
resetting the device.
Note: If you disable the “Keep the User Information” option when
resetting the device, the device will be reset to the ‘Inactive’ status,
you need to set a password for it again.

Click the button to import the firmware file from PC, and click

the button to upgrade.

Enable this option to restore the settings to the default one after
upgrading the device.

3.3 Users

You can add, edit and delete the Operator or Viewer account while you are only allowed to
edit the password of the Admin. The Add User page is as below:

Figure 3-3-1 User

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4. View

4.1 Live View

There are icons of PTZ, Image Configuration, View Settings, Carousel on Live View interface.
Live View interface is shown as Figure 4-1-1:

Figure 4-1-1 Live View

After adding the devices, you can drag or double click device name to view windows to
display their Live View. 1/4/8(1+7)(4+4)/9/16/36/64 view windows can be set to meet your
needs.Also the custom layout function you can redesign all the layout.
The icons on toolbar are as below:

Figure 4-1-2 Toolbar

The description of the icons can be referred to the table below:

Table 4-1-1 Toolbar
Item Function Introduction

Play all the channels with Secondary stream

Stop all the playing channels

Cursor Mode

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 Click the button will enable digital zoom the Live View

PTZ Mode

Fisheye Mode

Image Settings of the playing channels

Save View, save the current view to replace the old view

New View, create a new view

Carousel

Full Screen

Multi Screen，up to four screens with different function:

Alarm Screen , Live View Screen and Full Screen.
Support to identify monitors of corresponding screens by clicking the
Identify button.

/ / 1/4/9 Windows Button

Click the button to get more options of display windows

Click the button to draw a custom layout

/ [Pre Page]/[Next Page] button

4.1.1 Live View interface

Device
Device column in the Live View shows what kind of devices are connected to the CMS:

Figure 4-1-3 Live View device

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 Item Function Introduction
Play Play the Live View of the chosen device
Stop Stop the Live View of the chosen device
Rename Reset the name of the camera on the list
Disable Log out of the device
Device Config Configure the camera
Sync Name Synchronize device name with the device
Sync All Name Synchronize all name with the device
Play All Secondary Play all the Live View
Stop All Stop all the Live View

Right-click on the blank space of the device list：

Item Function Introduction

Play All Secondary Play all the Live View
Stop All Stop all the Live View
Refresh Refresh the status of the device

There are steps to display device under the Device mode:

Step1: Make sure the device is available;
Step2: Select one window to display;
Step3: Right click a camera and choose [Play] to display the camera. When you choose a
NVR, there is a [Play All] to display all cameras linked with the NVR. You can also double
click the device or drag it into the selected window.

Table 4-1-2 Icon meanings of the device

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 Item Function Introduction

/ Camera/NVR, which is connected

/ Camera/NVR, which is not connected

/ Camera/NVR, which logs out

/ List Button, click the button to list/hide all cameras linked with the NVR

Triggered Motion Detection Status

View
Right-click on View:

Item Function Introduction

Play View Play the View
Delete View Delete the View
Rename View Rename the View
Save Save the current view to replace the old one
Save as Save the current view into a new View

View helps you watch and manage the Live View more efficiently. By set Views, you can
save time to manage the Live View:
Step1: Click the New View button to create a new View;
Step2: Display the cameras according to Device Part;
Step3: Click the Save View button to save the Live View. You can right-click the View
and choose the [Play View].

Note
 Double clicking a NVR will lead to display all the cameras linked with the NVR;
 Once a window is selected, it’s border color will turn into white.

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 Custom Layout
Click on the button and click to add a custom layout, the page is as below:

Figure 4-1-4 Add a custom layout

Click to create a new layout,it will display a 8x8 layout by default, drag and
drop your mouse to combine the grids into one single box, click OK when finished.

Figure 4-1-5 Create a new custom layout

Click redo and undo button to back to the last steps.

You can double click the name on the left list to rename the layout.

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 Figure 4-1-6 Rename a custom layout
After your modify, click Apply or OK to save the custom layout.
Back to Live View Page, the new layout will appear in the custom layout button.

4.1.2 Settings of Display the Live View

The toolbar of the Live View window:

Start/Stop recording
Snapshot
Full screen

Stop the Live View

/ Disable/Enable the audio

Right-click the Live View window, the interface is as below:

Item Function Introduction

Stop Stop playing the Live View
16:9 Ratio of length to width is 16:9
4:3 Ratio of length to width is 4:3
Stretch Suit the size to the windows
Keep Aspect Ratio Keep the size the same as original aspect ratio
Stream Type Three stream types are available

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 Previous Screen Turn to the previous screen
Next Screen Play all the Live View
Full Screen Display windows in full screen

PTZ
Click the PTZ button , there will be a same button in the bottom-left corner of the
selected window. Click the button in the window, the PTZ function interface will appear. If
the Network Camera is PTZ Camera, the interface is as below:

Figure 4-1-7 PTZ-1

If the Network Camera is remote focus and zoom camera but not PTZ Camera, the
interface is as below:

Figure 4-1-8 PTZ-2

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The meanings of the items can be referred to the table below:
Table 4-1-3 PTZ
Item Function Introduction

Navigation key is used to control the direction. The rotation key is used
for auto-rotation.

To adjust the speed of pan/tilt movements, from 1 to 10

Click -/+ to zoom in and zoom out

Click to focus near or far of the lens

Iris adjustment

Click to open/ close the White LED for lighting 30s

Auto Focus

save the setting of the current preset

delete the preset

call the preset

call the patrol

set the path

delete the path

call the pattern

record the pattern

delete the pattern

Fisheye
Click the Fisheye button , there will be a same button in the bottom-left corner of the
selected window. Click the button in the window, the Fisheye function interface will appear.
It is only for Fisheye Camera. The interface is as below:

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 Figure 4-1-9 Fisheye

The meanings of the icons can be referred to the table below:

Table 4-1-4 Fisheye

Item Function Introduction

Click to select ceiling mounting

Click to select wall mounting

Click to select flat mounting

Select live view of original fisheye view

Select live view of 360° panoramic view

Select live view of two 180° panoramic views

Select live view of four regional views

Select live view of one original fisheye view and three regional views

Select live view of one 360° panoramic view and three regional views

Image
Click the Image button , there will be a same button in the bottom-left corner of the
selected window. Click the button in the window, the Image function interface will appear.
The interface is as below:

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 Figure 4-1-10 Image

The meanings of the items can be referred to the table below:

Table 4-1-5 Image

Item Function Introduction

Brightness

Contrast

Saturation

Sharpness

Noise Reduction

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4.2 Playback

CMS supports playback. It can play recorded files on devices, the Playback page is as
below:

Figure 4-2-1 Playback

You can refer to the steps as below to playback the recorded files:
Step1: Select the desired devices by checking the checkbox of the devices; the NVR has List
button to list the added cameras.
Step2: Select Stream Type, including Primary Stream and Secondary Stream.
Step3: Choose the date of which typeface is blue(blue means there are record files, black
means no file and red means weekend), the background will turn to blue once the date is
selected; then click the Search button to find the recorded files.
The tool bar can display multi-event record. It shows that in this record period what kind of
event has happened. The symbolic meaning of each color is shown below:
Blue—Timing
Red --- Event
Step3: Check the time line to select the time to playback; there are four colors represent
different record files; click the button to get the previous/next page of channels; put
the mouse on the time line and scroll up or down to zoom in/out the time.
Step4: Window border will turn into white once the window has been selected; the first
window is the default window.

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Step5: Click the Play button to playback; Speed Down, Speed Up and Single Step are
available.
Step6: Select the NVR, choose cameras playback -> left-click the mouse on the selected
time line -> click the Cut button -> left-click again in different place then you can cut a
part of the playback file -> click Download button to back up the NVR playback files.

When more than one channel have recording，after you click Download button you can
choose the channels that you want to download. The page is as below:

Figure 4-2-2 Playback Download

Right-click the window during playback, it will pop up the interface as below:

Item Function Introduction

Stop Stop playing
Stop All Stop all the playback windows
16:9 Ratio of length to width is 16:9
4:3 Ratio of length to width is 4:3
Window Size Suit the size to the windows
Snapshot Capture a snapshot
Full Screen Playback window in full screen

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Step7: If the performance of playback is not good enough, we recommend you to enable

transcoding. With transcoding function, remote playback will have a better performance

no matter what network environment is.

After successfully searching out video, select the channel you want to transcoding and click

to expand trancoding panel.

Figure 4-2-3 Transcoding

Set Transcoding, Frame Size, Bitrate and Frame Rate according to the network situation.

The worse network situation, the lower transcoding parameter.

Step3. Click to make transcoding take effect.

5. Tools

5.1 E-Map

In this part, you can add an electronic map and draw the different cameras to the map.
The display of map graphics in the Map window and the size of the map can be controlled,
and the map can be moved in the window to show the area you want to view. The E-Map
page is as below:

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 Figure 5-1-1 E-Map

Step1: Click the Add button to add an electronic map

Step2: Draw the different cameras to the map
Step3: Use the zoom in / zoom out buttons or with the mouse wheel to adjust the map
size, click the Resize button to restore the size of the map.
Step4: Right-click the hot spot, select the [Play] to play the Live View of the hot spot.
Step5: Right-click the hot spot, select the [Delete] or click the Hot Delete button to
delete the hot spot;
Step6: Click Map Delete button to delete the electronic map.

5.2 Logs

The logs contain the information about the time and IP that has accessed the camera
through web. The Logs page is as below:

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 Figure 5-2-1 Logs

The meanings of the items can be referred to the table below:

Table 5-2-1 Log

Parameters Function Introduction

Main Type There are three main log types: [All], [System Log], [Operation Log]

On the premise of main type has been selected, select the sub type to narrow
Sub Type
the range of logs

Start Time The time log starts

End Time The time log ends

Click the button to search the matched logs

Export the log file

You can click the bar to list the log by items such as Log ID, Time, User, Main Type, Sub
Type, Device Name, Device Type, etc.

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4. Service

Milesight Technology Co., Ltd provides customers with timely and comprehensive technical

support services. End-users can contact your local dealer to obtain technical support.

Distributors and resellers can contact directly with Milesight for technical support.

Technical Support Mailbox: support@milesight.com

Web: http://www.milesight.com

Online Problem Submission System: http://www.milesight.com/service/feedback.asp

MILESIGHT USA

TEL: +1-800-561-0485

Add: 7509 N.W. 36th Street, Miami, Florida 33166, USA

MILESIGHT KOREA

TEL: +82-2-839-3335

Add: 925, Anyang SK V1 Center, LS-ro 116beon-gil, Dongan-gu, Anyang-si, Korea

MILESIGHT CHINA

TEL: +86-592-5922772

Add: No.23 Wanghai Road,2nd Software Park, Xiamen, China

Milesight

Better Inside, More in Sight

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