DIPLOMA IN LAW ENFORCEMENT MANAGEMENT

INTRODUCTION TO HUMAN
RESOURCE MANAGEMENT
(DLE 1073)
TERM 0223

Student Name: SUVAMINATAN A/L THANGKARJOO

I/D No:
I/C No: 030119070071
Year/Semester: YEAR 3/ SEM7
Prepared for:
Siti Nabiha binti Sharriffuddin
 GROUP ASSIGNMENT EVALUATION FORM

DIPLOMA IN LAW ENFORCEMENT MANAGEMENT

Introduction to Human Resource Management (DLE 1073)
TERM 0223

NAME : HARSSANA A/P SANDERASAGERAN SEMESTER : SEM 7

SUBJECT : Introduction to Human Resource Management DATE SUBMITTED: 1/2/2024

AREA MAXIMUM POINTS POINTS

AWARDED

FORMAT (Front page, page number & etc.) 4

INTRODUCTION (of topic) 2

CONTENT (CHAPTER by SUBTOPIC) 40

CONCLUSION (quality of conclusion and 2

recommendation)

REFERENCES 2

TOTAL POINTS 50

TOTAL MARKS ALLOCATED FOR ASSIGNMENT (AFTER DEDUCTION FOR LATE

SUBMISSION)
PLAGIARISM WILL RESULT IN AN AUTOMATIC FAILURE
Marks Characteristics

Above 80 % Outstanding work which demonstrates that the student has a good grasp of the
content appropriate to the topic

70-79 % The student demonstrates above average understanding and clear grasp of the
topic.

50-69 % The student is able to cover basic subject matter but may display some
weakness, limitations in understanding and interpretation.

40-49 % The student’s performance is only just acceptable revealing some

inadequacies, weak organizing ability and limited communication skills.

<39 % The student’s performance is inadequate, has poor organizing ability and weak
communication skills.
*(Note that 5% of the total is deducted per day of delay from the due date of submission)
 TABLE OF CONTENTS

NO. TITLE PAGE

1. Cover page 1

2. Rubric and instruction of assignment 2

3. Table of Contents 3

4. Introduction: Company background 4

5. Recruitment and selection process of staff 5-6

6. Types of training provided. 6-7

7. Rewards and appreciation. 7

8 Challenges 8

9. Conclusion 9

10. References (APA Format) 10

Introduction

National Petroleum Limited (Malay: Petroliam Nasional Berhad), commonly known as

Petronas (stylized in all caps), is a global Malaysian oil and gas company with a presence in
over 100 countries. Established in 1974, it is a legal entity incorporated under the Malaysian
Companies Act and reports to the company's Board of Directors. The corporation is vested
with all oil and gas resources in Malaysia and is entrusted with the responsibility of
developing and adding value to these resources. In the annual Fortune Global 500 list for
2022, Petronas was ranked at 216th. It also ranked 48th globally in the 2020 Bentley
Infrastructure 500.

The Financial Times has identified Petronas as one of the "new seven sisters":,considered to
be influential and mainly state-owned national oil and gas companies from countries outside
the OECD.

The group is engaged in a broad spectrum of petroleum activities, including upstream

exploration and production of oil and gas to downstream oil refining; marketing and
distribution of petroleum products; trading; gas processing and liquefaction; gas
transmission pipeline network operations; marketing of liquefied natural gas; petrochemical
manufacturing and marketing; shipping; automotive engineering; and property investment.

Petronas provides a substantial source of income for the Malaysian government, accounting
for more than 15% of the government’s revenue from 2015 to 2020.

The company is headquartered at Tower 1 of the Petronas Towers, located in Kuala Lumpur,
Malaysia.
Recruitment and Selection Process of Staff

Petronas, the national oil company of Malaysia, has a comprehensive recruitment and
selection process to ensure that it hires the best talent to meet its business needs. The
company’s recruitment and selection process is designed to attract, assess, and select
candidates who possess the skills, knowledge, and experience required to contribute to the
company’s success.

1. Recruitment Strategy

Petronas employs a multi-faceted recruitment strategy to attract a diverse pool of

candidates. The company utilizes various channels such as job portals, social media
platforms, career fairs, and university partnerships to advertise job openings. Additionally,
Petronas also leverages employee referrals and internal job postings to tap into its existing
talent pool.

2. Job Posting and Application

When a job opening arises, Petronas posts detailed job descriptions outlining the roles and
responsibilities, qualifications, and requirements on its official website and other relevant
platforms. Interested candidates are required to submit their applications online through the
company’s career portal. The application process typically involves submitting a resume or
curriculum vitae along with a cover letter.

3. Screening and Shortlisting

Upon receiving applications, Petronas’ HR team conducts an initial screening to assess

candidates’ qualifications and suitability for the role. Shortlisted candidates are then invited
for further assessments, which may include online tests, video interviews, or assessment
centers.

4. Assessment Centers

For certain positions, Petronas utilizes assessment centers where candidates participate in
various exercises such as group discussions, case studies, presentations, and interviews.
These activities are designed to evaluate candidates’ competencies, problem-solving
abilities, teamwork skills, and leadership potential.
 5. Interviews

Candidates who successfully pass the initial assessments are invited for face-to-face
interviews with hiring managers and HR representatives. These interviews delve deeper into
candidates’ experiences, skills, and cultural fit within the organization.

6. Reference Checks

Following the interviews, Petronas conducts thorough reference checks to validate

candidates’ professional backgrounds and qualifications. This step is crucial in ensuring the
authenticity of candidates’ claims and verifying their suitability for the role.

7. Offer and Onboarding

Once the final candidate is selected, Petronas extends a formal offer of employment
outlining the terms and conditions of employment. Upon acceptance of the offer, the new
hire undergoes an onboarding process that familiarizes them with the company’s policies,
culture, and expectations.

Types of training provided

Petronas, the national oil company of Malaysia, is committed to developing its workforce
through various training programs. The company offers a wide range of training to its
employees, covering technical, leadership, and soft skills development. These training
programs are designed to enhance the capabilities and competencies of its workforce,
ensuring they are equipped with the necessary skills to excel in their roles. Some of the key
types of training provided by Petronas in Malaysia include:

● Technical Training: Petronas provides technical training programs aimed at

enhancing the technical competencies of its employees. These programs cover
various aspects of the oil and gas industry, including exploration, production,
refining, and petrochemical operations. Technical training may include courses on
drilling techniques, reservoir engineering, production optimization, and process
safety management.
● Leadership Development: Petronas places a strong emphasis on leadership
development and offers training programs tailored to develop leadership skills
among its employees. These programs focus on cultivating effective leadership
qualities, strategic thinking, decision-making abilities, and change management
skills. Leadership development training equips employees with the tools and
knowledge necessary to lead teams and drive organizational success.
● Soft Skills Training: In addition to technical and leadership development programs,
Petronas also provides soft skills training to its employees. These programs focus
on enhancing communication skills, teamwork, problem-solving abilities, time
 management, and emotional intelligence. Soft skills training is essential for fostering
a collaborative and productive work environment.
● Health, Safety, and Environment (HSE) Training: Given the nature of the oil and
gas industry, Petronas prioritizes health, safety, and environmental training for its
workforce. Employees undergo HSE training to ensure they understand and adhere
to safety protocols, environmental regulations, and best practices in the industry.
This type of training is crucial for maintaining a safe work environment and
minimizing environmental impact.
● Professional Development Programs: Petronas offers professional development
programs that cater to specific job functions within the organization. These
programs are designed to enhance job-specific skills and knowledge required for
various roles across different departments such as finance, human resources,
engineering, and project management.

Rewards and appreciation

Petronas, the national oil and gas company of Malaysia, is known for its comprehensive
employee rewards and appreciation programs. The company places a strong emphasis on
recognizing and rewarding its employees for their hard work and dedication. Petronas
offers a range of benefits and incentives to ensure that its employees feel valued and
motivated.

- Employee Recognition Programs Petronas has established various employee

recognition programs to acknowledge outstanding performance and contributions.
These programs often include awards, certificates, and public acknowledgment of
employees who have demonstrated exceptional dedication, innovation, or
achievement in their roles. The company also organizes regular events to
celebrate the accomplishments of its employees.
- Competitive Compensation Packages Petronas provides competitive
compensation packages to its employees, including salaries, bonuses, and other
financial incentives. The company aims to ensure that its employees are fairly
compensated for their efforts and offers performance-based rewards to
encourage high levels of productivity and commitment.
- Career Development Opportunities In addition to monetary rewards, Petronas
offers career development opportunities to its employees. This may include training
programs, mentorship initiatives, and support for further education or professional
certifications. By investing in the growth and development of its workforce,
Petronas demonstrates its commitment to nurturing talent and promoting internal
advancement.
- Health and Wellness Benefits Petronas prioritizes the well-being of its
employees by providing comprehensive health and wellness benefits. These may
encompass medical insurance, fitness programs, mental health support services,
and initiatives promoting work-life balance. By offering these benefits, Petronas
aims to create a positive and supportive work environment for its employees.
- Corporate Social Responsibility Initiatives As part of its appreciation efforts,
Petronas engages in various corporate social responsibility (CSR) initiatives
that allow employees to participate in meaningful community projects. This not
only
 fosters a sense of pride among the workforce but also demonstrates the company’s
commitment to making a positive impact beyond its business operations.

Challenges

Petronas, the national oil and gas company of Malaysia, faces several challenges in its
operations. These challenges encompass various aspects such as regulatory environment,
market dynamics, technological advancements, and global economic conditions.

◻ Regulatory Environment One of the significant challenges for Petronas is

navigating the complex regulatory environment in Malaysia. The company operates
in a highly regulated industry, and changes in regulations can significantly impact its
operations. For instance, regulatory requirements related to environmental
protection, safety standards, and taxation can pose challenges for Petronas in
terms of compliance and operational costs.
◻ Market Dynamics The oil and gas industry is subject to volatile market dynamics
influenced by factors such as geopolitical tensions, supply and demand
fluctuations, and price volatility. Petronas faces the challenge of adapting to these
market dynamics while ensuring the sustainability of its operations and profitability.
Additionally, competition from international oil companies adds to the complexity of
market dynamics for Petronas.
◻ Technological Advancements As the industry evolves, technological
advancements play a crucial role in enhancing operational efficiency and
cost-effectiveness.
Petronas must continually invest in research and development to adopt innovative
technologies for exploration, production, and refining processes. Keeping pace with
technological advancements while managing associated costs presents a significant
challenge for the company.
◻ Global Economic Conditions The global economic landscape directly impacts
the oil and gas industry. Fluctuations in global economic conditions, including GDP
growth rates, currency exchange rates, and trade policies, can affect Petronas’
revenue streams and investment decisions. Adapting to these economic conditions
while maintaining financial stability is a persistent challenge for the company.
◻ Environmental Sustainability In recent years, there has been an increasing focus
on environmental sustainability and climate change mitigation. Petronas faces the
challenge of aligning its operations with environmental regulations and
sustainability goals while balancing these efforts with its business objectives. This
includes addressing concerns related to carbon emissions, energy efficiency, and
renewable energy integration.
◻ Human Capital Management Effective human capital management is crucial for
Petronas to sustain its competitive edge. Recruiting and retaining skilled
professionals in the oil and gas sector poses a challenge due to talent competition
within the industry. Additionally, developing talent pipelines and fostering a culture
of innovation are ongoing challenges for the company.
Conclusion

In conclusion, Petronas is a significant player in the global oil and gas industry with a strong
presence in Malaysia as well as international markets. The company’s comprehensive
operations across the hydrocarbon value chain have contributed to its success over the
years. Despite facing challenges inherent to the industry, Petronas continues to demonstrate
resilience through strategic investments and a commitment to sustainable practices.
References

◻ PETRONAS Global. (n.d.). PETRONAS Global. https://www.petronas.com/

◻ Bloomberg - Are you a robot? (n.d.).

https://www.bloomberg.com/profile/company/PET:M
K

◻ PETRONAS (Petroliam Nasional). (n.d.). World Economic Forum.

https://www.weforum.org/organizations/petronas-petroliam-nasional
/