SOFT SKILLS

For Personal and

Professional Development

WORKBOOK
 Welcome!
This workbook will serve as your companion
throughout the Soft Skills for Personal and
Professional Development training program,
providing space for notes, reflections, and
completion of activities.

The goal is for this workbook to not only help keep

you organized as we progress through the training,
but also to be a valuable tool for you to keep and
refer back to after you've completed the course.

PAGE 1
DAY 1 AGENDA

Program Welcome and Introduction

Icebreaker Activity: “How are You Feeling?”

Module 1: Emotional Intelligence

Module 2: Communication

PAGE 2
LESSON NOTES
Module 1: Emotional Intelligence

NOTES:

QUESTIONS/SUMMARY:

PAGE 3
LESSON NOTES
Module 1: Emotional Intelligence

NOTES:

QUESTIONS/SUMMARY:

PAGE 4
 REFLECTION ACTIVITY
Practicing Mindfulness

Using the space below, choose and complete one of the

following mindfulness techniques: Daily Check-In, Reflective
Questioning, or Journaling

PAGE 5
LESSON NOTES
Module 2: Communication

NOTES:

QUESTIONS/SUMMARY:

PAGE 6
LESSON NOTES
Module 2: Communication

NOTES:

QUESTIONS/SUMMARY:

PAGE 7
DAY 2 AGENDA

Module 3: Collaboration

Module 4: Conflict Resolution

PAGE 8
LESSON NOTES
Module 3: Collaboration

NOTES:

QUESTIONS/SUMMARY:

PAGE 9
LESSON NOTES
Module 3: Collaboration

NOTES:

QUESTIONS/SUMMARY:

PAGE 10
 REFLECTION ACTIVITY
Your Role in Collaboration

Think about a recent or collaborative project or teamwork

experience you were involved in.

What was your role in the collaboration?

What were some of the key challenges you encountered?

How did you contribute to the success of the team?

What aspects of collaboration did you find most rewarding

or enjoyable?

Is there anything you wish you had done differently?

PAGE 11
LESSON NOTES
Module 4: Conflict Resolution

NOTES:

QUESTIONS/SUMMARY:

PAGE 12
LESSON NOTES
Module 4: Conflict Resolution

NOTES:

QUESTIONS/SUMMARY:

PAGE 13
DAY 3 AGENDA

Module 5: Time Management

Module 6: Adaptability

PAGE 14
LESSON NOTES
Module 5: Time Management

NOTES:

QUESTIONS/SUMMARY:

PAGE 15
LESSON NOTES
Module 5: Time Management

NOTES:

QUESTIONS/SUMMARY:

PAGE 16
 REFLECTION ACTIVITY
Urgent-Important Matrix

Consider at least 3-4 tasks that you currently have in your life.
They can be personal or professional. In the space below,
categorize them into the Urgent-Important Matrix.

Important and Urgent Important, Not Urgent

Urgent, Not Important Not Urgent or Important

PAGE 17
LESSON NOTES
Module 6: Adaptability

NOTES:

QUESTIONS/SUMMARY:

PAGE 18
LESSON NOTES
Module 6: Adaptability

NOTES:

QUESTIONS/SUMMARY:

PAGE 19
 REFLECTION ACTIVITY
Adaptability and Growth Mindset

Thinking about the scenarios we just practiced with, answer the

following questions:

Rate your level of comfort with change and uncertainty on a

scale of 1 to 5 (1: Not comfortable at all, 5: Very comfortable)

Describe a recent situation where you had to adapt to

unexpected changes. How did you initially respond to the
situation? Did you embrace the change or resist it? Why?

Think about a recent failure or mistake you experienced.

How did you react to it? Did you view it as a setback, or did
you see it as a chance to learn and improve?

PAGE 20
DAY 4 AGENDA

Module 7: Creativity

Module 8: Problem-Solving

PAGE 21
LESSON NOTES
Module 7: Creativity

NOTES:

QUESTIONS/SUMMARY:

PAGE 22
LESSON NOTES
Module 7: Creativity

NOTES:

QUESTIONS/SUMMARY:

PAGE 23
LESSON NOTES
Module 8: Problem-Solving

NOTES:

QUESTIONS/SUMMARY:

PAGE 24
LESSON NOTES
Module 8: Problem-Solving

NOTES:

QUESTIONS/SUMMARY:

PAGE 25
 BRAINSTORM ACTIVITY
Problem-Solving

When you hear the word “Problem-Solving”, what words or

phrases come to mind?

In the space below, write as many as you can in 1 minute.

Problem-Solving

fixed

PAGE 26
 STRATEGIES
Brainstorming for Problem-Solving

Here are some brainstorming strategies you can use to generate

ideas to solve a problem. They can used alone or collaboratively:

Traditional Brainstorming: Gather everyone and let the ideas

flow freely.

Mind Mapping: Create a visual web of ideas, starting with a

central concept.

Brainwriting: Jot down ideas individually, then share and

build on them as a group.

Reverse Brainstorming: Explore what could go wrong, then

flip those problems into solutions.

SCAMPER Technique: Ask questions like "What if?" and "How

could we?" to spark new ideas.

Role-playing: Step into different perspectives to gain fresh

insights.

Random Stimuli: Use pictures or words to inspire creative

thinking.

Silent Brainstorming: Quietly jot down ideas to focus your

thoughts.
PAGE 27
 ACTIVITY
Steps to Problem Solving

Scenario: You’re planning a picnic with friends, but the weather

forecast predicts rain. You need to come up with a solution to
ensure the picnic can still happen.

In the lines below, use the problem-solving steps we learned to

come up with a solution.

Step 1. What’s the Problem?

Step 2. Gather Information

Step 3. Brainstorm Solutions

PAGE 28
ACTIVITY
Steps to Problem Solving, Continued

Step 4. Write Your Options

Step 5. Choose a Solution

Step 6. Make a Plan and Take Action

PAGE 29
DAY 5 AGENDA

Module 9: Leadership

Module 10: Networking

PAGE 30
LESSON NOTES
Module 9: Leadership

NOTES:

QUESTIONS/SUMMARY:

PAGE 31
LESSON NOTES
Module 9: Leadership

NOTES:

QUESTIONS/SUMMARY:

PAGE 32
 REFLECTION ACTIVITY
Makings of a Leader

Now that viewed reviewed what an effective leader is, reflect

and answer the following questions:

Reflect on a time when you demonstrated leadership skills.

What was the situation, and how did you handle it?

What are your greatest strengths as a leader?

What areas do you feel you need to improve upon to become

a more effective leader?

Think about a leader you admire. What qualities or traits do

they possess that you would like to develop in yourself?

PAGE 33
REFLECTION ACTIVITY
Makings of a Leader, continued

What steps can you take to continue developing your

leadership skills and qualities in the future?

PAGE 34
LESSON NOTES
Module 10: Networking

NOTES:

QUESTIONS/SUMMARY:

PAGE 35
LESSON NOTES
Module 10: Networking

NOTES:

QUESTIONS/SUMMARY:

PAGE 36
 REFLECTION ACTIVITY
Networking

Reflect and answer the following questions:

Have you ever met someone who has inspired you or helped
you learn something new? How did you connect with that
person, and what did you gain from the experience?

What are some ways you currently interact with others in your
community, school, work, or online? Do you participate in
clubs, sports teams, professional organizations, or volunteer
activities where you collaborate with others?

How do you feel about the idea of networking? Are you excited,
nervous, or unsure about reaching out to new people? What are
some expectations or concerns you have about networking?

PAGE 37
 REFLECTION ACTIVITY
Networking, continued

What are some goals or aspirations you have for your future?
How might networking help you achieve these goals?

How do you think the soft skills that we learned about might
have a positive impact on your ability to network successfully?

PAGE 38
ADDITIONAL NOTES

NOTES:

QUESTIONS/SUMMARY:

PAGE 39
 Thank You!

Remember, the soft skills that we covered form the

foundation of effective self-management and
positive interactions with others, which is important
for continued personal and professional growth.

We trust that the tools, knowledge, and support

provided in this program have equipped you with
valuable insights and practical skills that you can
use as you navigate life and work to reach your
goals.

We wish you the best in all your endeavors!