Manual - EPR

EMERGENCY PREPAREDNESS & RESPONSE MANUAL
Revision History
VER # Date DCR # Nature of amendment
1.0 18-Feb-2019 N/A First Issue
Author
Name: <Name Here>
Designation: <Position Here>
Signature:
Review
Name: <Name Here>
Signature:
Approval
Name: <Name Here>
Signature: Effective Date: <Date Here>

1. Purpose
This procedure provides guidance to for all personnel of the organization to respond to any HSE
emergencies during its operations.
2. Scope
This procedure covers the preparation for emergency situations, responsibilities and response plans
for identified emergency situations and it is applicable to the whole organization under the scope of
integrated management system.
3. Responsibilities
a. HSE Manager is responsible for the maintenance and implementation of this procedure in
ORGANIZATION and maintain all related records.
b. Emergency Response Team (ERT) is responsible for responding to emergency situations.
c. ERT Members/Supervisors of relevant area are responsible for emergency evacuation.
4. Procedure
4.1 Emergency Response Team
4.1.1 An Emergency Response Team (ERT) should be formed and maintained to ensure the
company’s readiness in the event of incidents and other emergency situations affecting the
health and safety of all personnel, its guests and environment.
4.1.2 The ERT should be headed by Emergency Response Team Leader and roles of Emergency
Response Team (ERT) should be defined in the form attached with this procedure.
4.1.3 Adequate training should be provided to ERT on regular basis. ERT should further promote
the awareness among the employees regarding emergency situations.
4.2 Potential Emergency Situations

4.2.1 ORGANIZATION has identified the following emergency situations for which response plans
are given in 4.5 of this procedure:
a. Fire
b. Chemical/Oil Spill
c. Serious Injury or Illness
d. Power Outages
e. Fuel Spillage
f. Terrorism Threat
4.3 Emergency Classification & Notices

Emergency Level Description Action
Level 1 An emergency situation which can ORGANIZATION emergency
be managed by ORGANIZATION response team (ERT) should
emergency response team. control the situation.
Level 2 An emergency situation which is ORGANIZATION emergency
not under control but is restricted response team (ERT) should
Emergency Level Description Action
to a limited area and there is no respond to the emergency
risk of spreading to other areas. situation to control it.
HSE Manager should evaluate the
situation and decide whether
statutory authorities should be
notified.
Level 3 A major emergency situation Statutory bodies should be
which is out of control and there immediately notified of the
is a huge risk of spreading to situation. ORGANIZATION ERT
other areas of company. should assist Police, Civil Defense,
and Emergency Medical Services
in controlling the situation.
4.4 Emergency Signs & Marking

4.4.1 HSE Manager should ensure the display of emergency signs and markings at all adequate
places. On minimum, following signs should be displayed:
a. Location of fire extinguishers
b. Location of emergency exits
c. Emergency lights on emergency/fire exits
d. Direction to assembly areas
e. Signs of Fire alarm
f. First aid location signs
g. Signs for emergency contacts
h. Fire hose signs
i. Signs for fire blankets
4.5 Monitoring Emergency Equipment

4.5.1 HSE Manager should ensure the availability and accessibility of adequate emergency
equipment in case of emergencies.
4.5.2 HSE Manager should appoint a responsible person to monitor all provided and installed
emergency equipment once a month on “Emergency Equipment Inspection Sheet”.
4.5.3 Inspection of emergency equipment should cover at least:
a. Fire alarms
b. Fire extinguishers
c. Emergency lights
d. Fire hose
e. First aid kits
f. Emergency signs & symbols
4.6 Emergency Response Plans
4.6.1 Fire
a. Report emergencies in accordance with instructions posted in various parts of
company building or activate the fire alarm for the fire call points.
b. When building occupants hear the fire alarm they must evacuate and assemble at
the designated assembly point area.
c. Building fire teams and fire responders must help with evacuation and firefighting.
d. Building Occupants must use fire extinguishers only if they have been trained.
e. After evacuation, remain in the assembly point until the management of the local
brigade authorized re-entry.
f. Call 998, if fire is out of control.
4.6.2 Chemical/Oil Spill

a. For minor non-hazardous spills, clean the spills/leaks with absorbent materials and
put it into a secured bin.
b. For major hazardous spill such as acid spill, immediately report to Lifeguard or
Emergency Response Team (ERT).
c. Use appropriate protection while handling such chemicals.
d. Remove or block off any reactive material near to area.
e. Rotate or shift the effected container to a position that stops the spill.
f. Contain the spill/leakage using adequate techniques such as using sand to restrict
flow.
g. Remove all the absorbent materials using adequate protection and dispose them of.
4.6.3 Serious/Illness
a. Report emergency to Security/Life Guard/First Aid Officer.
b. If you are trained on first aid, render the required aid while waiting for assistance.
Otherwise don’t leave the causality alone.
c. If causality is unconscious try to give him/her more air by waving cloth/paper etc.
and don’t let people gather around effected person.
d. If there are signs of fracture, don’t try to straighten the affected body part.
e. Call 997, if ambulance if required.
4.6.4 Power Outages

a. Stop the dispatch on slides.
b. Clear the towers, escort the guests to ground level.
c. Turn of all the electrical equipment if possible.
d. Avoid opening freezers or refrigerators to maintain temperature.
e. Follow the emergency lights/signs to reach a safe zone if instructed to do so.
4.6.5 Bomb Threat

a. Immediately report to security.
b. Call the emergency services on 999.
c. Sound the fire/emergency evacuation alarm.
d. Follow the emergency exit signs to reach the specified assembly points.
e. Abide by all the instructions provided by security/operational staff.
f. Don’t try to touch the suspicions material or item.
g. Police/Civil Defense will take the necessary actions.
4.7 Emergency Drills
4.7.1 HSE Manager in coordination with all functional heads should plan and conduct
emergency drills every 06 months.
4.7.2 Each emergency drill should at least cover:
a. Emergency evacuation
b. First aid
c. One of identified potential emergency situations
4.7.3 HSE manager should monitor the execution of emergency drill and prepare an
emergency drill report.
5. Related Documents and Records

i. Emergency Response Team
ii. Emergency Drill Report
iii. Emergency Equipment Inspection Sheet

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EMERGENCY PREPAREDNESS & RESPONSE MANUAL

1.0 18-Feb-2019 N/A First Issue

Signature: Effective Date: <Date Here>

4.2 Potential Emergency Situations

4.3 Emergency Classification & Notices

4.4 Emergency Signs & Marking

4.5 Monitoring Emergency Equipment

4.6 Emergency Response Plans

4.6.2 Chemical/Oil Spill

4.6.4 Power Outages

4.6.5 Bomb Threat

5. Related Documents and Records

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