Ideation techniques used:

There are various brainstorming strategies that can be used to identify and fix
problems with Wi-Fi connections. Here are a few typical methods:
1. Brainstorming: Assemble a group or team to talk about possible reasons
and fixes for the Wi-Fi problems. Promote frank dialogue free from bias
to produce a variety of viewpoints.
2. Root cause analysis: such as the "5 Whys" to delve further into the root
cause analysis of the issue. Start with the problem (for example, "Why is
the Wi-Fi slow?"), and question "why" repeatedly to find the root reasons.
3. SCAMPER: This method entails changing pre-existing solutions by
posing queries such as
Replace: Is it possible for us to swap out the modem or router?
Combine: Are several access points available for use?
Adapt: Is it possible to reposition the electronics?
Can we change the firmware or settings?
Is it possible to recycle an outdated router?
Eliminate: What extraneous gadgets could be taken out?
4. Diagrams of Affinity: Sort concepts and solutions according to
commonalities. This aids in ranking the most pertinent causes and fixes.
5. SWOT Analysis: Assess the strengths, weaknesses, opportunities, and
threats related to the Wi-Fi network setup. This can provide insights into
potential improvements and vulnerabilities.
Make a mental map of all the possible causes of poor Wi-Fi connectivity,
including hardware malfunctions, interference, and configuration mistakes. This
facilitates thinking organisation and points out areas that require more research.
By applying these ideation techniques, individuals and teams can systematically
approach Wi-Fi connection issues, leading to more effective troubleshooting
and solutions.
Justification for choosing each technique:
1. Brainstorming:
Participants in brainstorming sessions can openly exchange ideas without
worrying about receiving negative feedback in a collaborative setting.
Dealing with complex difficulties like Wi-Fi connectivity requires the
 generation of a wide range of probable causes and remedies, which is what
this technique helps with.
2. Root cause analysis:
This method addresses the underlying source of issues instead of just treating
their symptoms. Teams may ensure that they address the true problems
influencing Wi-Fi performance and come up with more durable solutions by
using techniques like the "5 Whys" or similar approaches.
3. Scamper:
SCAMPER stimulates creativity by asking people to think about changing
the way that current systems are set up. It aids in the investigation of novel
approaches to enhance Wi-Fi performance by considering applications,
setups, and technological advancements that might not have been initially
thought about.
4. SWOT analysis:
One way to evaluate the internal and external issues affecting Wi-Fi
connectivity is to perform a SWOT analysis. Teams may better understand
their current condition, prioritise solutions, and create strategies to improve
the network's performance by identifying strengths, weaknesses,
opportunities, and dangers.
Team Collaboration:
To resolve Wi-Fi connection problems collaboratively, members must often
follow a few essential actions that promote good communication and teamwork.
The group could collaborate, share, and improve ideas in the following ways:

First meeting:
Kick-off: The group gets together for a first meeting to talk about the Wi-Fi
problems, establish goals, and lay out expectations. Sharing personal
experiences with the issue is encouraged.
Assigning Roles: To guarantee a comprehensive approach, roles can be given
according to certain areas of competence, such as network specialists, customer
service, or technical writers.
Brainstorming Meetings:
Open Discussion: All ideas are welcome during the team's brainstorming
meetings. To capture ideas on possible causes and remedies, participants can
utilise digital tools or sticky notes.
Facilitation: An individual leads the conversation to make sure everyone gets an
opportunity to speak their opinion.
Idea sharing:
Collaborative Platforms: To enable real-time editing and feedback, ideas are
exchanged via collaborative platforms like Google Docs, Miro, or Trello. This
keeps everyone in agreement and encourages transparency.
Questions and Clarification: Team members can ask questions on any concept,
which might result in explanations that help to improve the recommendations.
Refinement and prioritisation:
Categorisation: During brainstorming, ideas are divided into groups according
to categories such as hardware problems, configuration concerns, or user
behaviours. This makes it easier to decide which areas need priority.
Evaluation: The group rates each proposal according to its viability,
significance, and need for resources. To rank the top ideas, they frequently use
methods like dot voting.
When dealing with Wi-Fi connection issues, various tools and platforms (both
physical and digital) can be utilized, such as:

Physical tools:
1. Smartphone apps: Applications like Wi-Fi Analyzer or NetSpot can be
used for on-the-go diagnostics and analysis.
2. Router: Accessing the device settings directly for configuration changes
or updates.
3. Network Cable Tester: Used to check the integrity of Ethernet cables and
ensure proper connections.

Digital tools:
1. Collaborative Platforms:
  Google Docs/Sheets: For real-time documentation and
brainstorming sessions.
 Miro: A visual collaboration tool for mind mapping and
brainstorming.
2. Network Monitoring Software:

 Wireshark: A network protocol analyser for troubleshooting and

capturing network packets.
 SolarWinds: Provides comprehensive network performance
monitoring.
3. Survey Tools:

 Typeform or Google Forms: For gathering user feedback on Wi-Fi

performance issues.
Ideas Generated:
List of ideas generated during the ideation session:
1. Router placement optimization:
 Assess and move the router to a more central area in the room to
reduce dead zones and enhance coverage.
2. Firmware updates:
 To guarantee that the router has the newest features and security
updates, which can enhance performance, check and upgrade the
firmware.
3. User training and education:
 Develop resources or training sessions for users to help them
understand how to troubleshoot common connectivity issues
themselves.
4. Device management:
 Limit the number of devices connected to the network or establish
policies for guest access to reduce strain on bandwidth.

Categorization of ideas:
Feasible Ideas
Router Placement Optimization: Adjusting the router’s location for better
coverage.
Firmware Updates: Regularly updating the router’s software for improved
performance.
Device Management: Limiting connected devices to manage bandwidth.
Radical Ideas
Use of Extenders or Mesh Systems: Implementing advanced networking
technologies for broader coverage.
Security Enhancements: Upgrading to stronger security protocols and measures.
Short-Term Solutions
Router Placement Optimization: Quick adjustments can be made immediately.
Firmware Updates: Can be implemented right away with minimal effort.
Network Channel Selection: Easily changeable through router settings.

Evaluation Criteria:

Possibility:
Definition: Determine whether the concept can be carried out in light of the
available resources, technological capabilities, and time restrictions.
The availability of tools, technical know-how, and possible implementation-
related hiccups are all factors to consider.
Effect:
Definition: Assess the idea's potential impact on enhancing user experience and
Wi-Fi performance.
Considering anticipated increases in customer satisfaction, speed, and
dependability.
Creativity:
Definition: Assess the idea's originality or creativity in relation to current
solutions.
Considering: Does the proposal present a novel strategy or technological
advancement that hasn't been explored before?
Scalability:
Definition: Determine if the concept may be modified or expanded to fit broader
settings or new requirements.
Considering: Is the solution applicable to diverse user groups, locations, or
network sizes?
Cost:
Definition: Examine the idea's financial ramifications.
Considering: Budget constraints and potential return on investments.