Scribd
Upload
14 views1 page

MGT PDF 2

Uploaded by

fk0143334
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
14 views1 page

MGT PDF 2

Uploaded by

fk0143334
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

Ghulam Sultan Fardin

ID: 2423098630

Decision-Making Process for Resolving Wi-Fi Issues at Work

In a modern workplace, where the company provides Wi-Fi services (such as Link3) to employees
for seamless work-from-home operations, many have reported Wi-Fi connection issues that have
impacted their productivity. To address this, the IT manager must follow a structured decision-
making process.

Step 1: Identify the Problem


The problem is the unreliable Wi-Fi connections that multiple employees experience, hindering
their ability to work e ectively.

Step 2: Identify Decision Criteria


The IT manager must establish key criteria to guide the decision. These include improving
connection stability, cost e ciency, ease of implementation, and long-term reliability.

Step 3: Allocate Weights to the Criteria


Next, the IT manager assigns importance to each criterion. For instance, connection stability may
carry the most weight, followed by cost and ease of implementation.

Step 4: Develop Alternatives


The IT manager then proposes solutions, such as upgrading the internet plan, switching
providers, adding routers or extenders, or providing technical support for troubleshooting.

Step 5: Analyze Alternatives


Each alternative is analyzed based on the weighted criteria. For example, upgrading the plan may
enhance stability but increase costs, while adding routers could improve coverage but take longer
to implement.

Step 6: Select an Alternative


The IT manager selects the best solution after evaluation. A balanced option might involve
upgrading the internet plan and distributing Wi-Fi extenders to employees with coverage issues.

Step 7: Implement the Alternative


The selected solution is then implemented, which may involve upgrading the service, installing
additional hardware, or providing technical support.

Step 8: Evaluate Decision E ectiveness


Finally, the IT manager gathers employee feedback to determine if the Wi-Fi issues have been
resolved. If further problems arise, additional adjustments can be made.

By following this decision-making process, the IT manager can e ectively resolve Wi-Fi issues,
improving employee productivity.
ff
ffi
ff
ff

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy