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Appian ACA100 Exam Question & Answers
Appian Certified Analyst Exam
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https://www.validexamdumps.com/ACA100.html
Product Questions: 50
Version: 4.0
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Question: 1
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The HR management team wants to aggregate data to show the number of employees across regions
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and to be able to drill down into the data. am
Which three user story requirements should be collected to assist the development team?
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A. Data source
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B. Report type
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C. Test script
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D. Role-based permissions
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E. Estimation of story
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Answer: ABD
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Explanation:
 Data Source (A): The first step in building any report is identifying the source of the data.
Understanding where the data comes from is crucial because it affects how the data will be queried,
filtered, and displayed. It also impacts performance, security, and accuracy of the data. Appian
reports can pull data from various sources such as Appian databases, external databases, or even
from integrations with other systems. Documenting this information allows the development team
to connect the report to the correct data source, ensuring that the report reflects accurate and up-to-
date information.
Reference: Appian Documentation - Data Sources
 Report Type (B): It is essential to define the type of report required. In this scenario, the HR
management team wants an aggregate view with drill-down capabilities. The report type will
determine how the data is visualized, whether it is a pie chart, bar graph, or tabular format. This user
story requirement ensures that the developers design a report that meets the HR team's needs and
expectations for viewing and interacting with the data.
Reference: Appian Documentation - Creating Reports
 Role-Based Permissions (D): Role-based permissions are critical for ensuring that users see only the
data they are authorized to access. For instance, while an HR executive might have access to all
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regions' data, a regional manager might only see data for their specific region. Defining these
permissions upfront is vital for security and compliance. The development team will use this
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information to implement the correct access controls in the report, which is crucial for protecting
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sensitive employee information.
Reference: Appian Documentation - Managing User Permissions
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Question: 2 du
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An organization wants to automate identification of its dissatisfied customers based on the ticket
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description and assign the appropriate team to provide a quick resolution.

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What is the best way to auto-classify the dissatisfied customers as part of processing?
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A. Using a natural language connected system

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B. Using a decision table

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C. Using an image analysis connected system

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D. Using a SAIL form

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Answer: A
Explanation:
The organization aims to automate the identification of dissatisfied customers based on the ticket
description. To achieve this, leveraging natural language processing (NLP) capabilities is the most
efficient method. Appian provides connected systems that allow integration with external NLP
services. These services can analyze text data (such as ticket descriptions) to determine the
sentiment or classify the text into predefined categories (like "dissatisfied customer").
Natural Language Connected System:
Appian can integrate with third-party NLP platforms such as Google Cloud Natural Language, AWS
Comprehend, or Azure Text Analytics via connected systems.
These services analyze the text provided in the ticket description to detect sentiment, keywords, or
specific categories indicating dissatisfaction.
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Based on the analysis, the system can automatically assign the appropriate team to handle the case.
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Why Not Other Options?:
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B . Decision Table: While decision tables are useful for rule-based decisions, they are not suitable for
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interpreting unstructured text like ticket descriptions.
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C . Image Analysis Connected System: This option is irrelevant as the task involves text processing,
not image analysis.
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D . SAIL Form: SAIL forms are primarily used for user interface creation and are not intended for text
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analysis or classification.
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Implementation in Appian:
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Create a connected system to integrate with the chosen NLP service.

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Configure the NLP service to analyze the text data and return the sentiment or classification results.
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Based on the results, use process models to route the ticket to the appropriate team for resolution.
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References:
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Appian Documentation on Connected Systems: Appian Connected Systems

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Appian Community Success Guide: Appian Delivery Methodology

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Third-Party NLP Services Integration: Google Cloud NLP Documentation
Question: 3
According to best practices, which two types of tests should be considered during user acceptance
testing (UAT)?
A. Load testing
B. Platform security testing
C. Regulation acceptance testing
D. Functional testing
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Answer: CD
Explanation:
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Regulation Acceptance Testing (C): During User Acceptance Testing (UAT), it is essential to ensure
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that the application complies with industry regulations and standards. Regulation acceptance testing
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focuses on verifying that the system adheres to legal and compliance requirements specific to the
industry or region where the application will be used. This ensures that the application meets all
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necessary regulatory guidelines before going live.
Reference: Appian Documentation - Testing and Validation
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Functional Testing (D): Functional testing is a critical component of UAT as it verifies that the
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application's functionality works as expected from the end-user's perspective. This includes
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validating that all features, workflows, and business processes perform correctly according to the
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specified requirements. UAT is the final phase where end-users interact with the application to
confirm that it meets their needs and performs as intended.
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Reference: Appian Documentation - Functional Testing

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Note: Load testing (A) and platform security testing (B) are important types of tests but are usually
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conducted during performance and security testing phases rather than UAT. UAT focuses more on
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ensuring the application meets business requirements and end-user expectations.

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Question: 4
You are designing a user interface that requires a confirmation message when the user attempts to
delete a row.
Review the image with the confirmation message:
"Are you sure you want to delete the item?"
According to best practices, which button labels should you choose?
A. Cancel, Delete
B. Back, Next
C. Reject, Approve
D. False, True
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Answer: A
Explanation:
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According to UI/UX best practices, the button labels in a confirmation dialog should be clear and
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directly related to the action the user is about to take. "Cancel" allows the user to abort the action,
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while "Delete" confirms the action to delete the item. This approach ensures that the user
understands exactly what will happen when they click either button, reducing the risk of accidental
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deletion or confusion.
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Question: 5
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You are an Appian Analyst.

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According to best practices, which other role should you work with to create process models as a part
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of requirements gathering?
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A. Product Manager
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B. Product Owner
C. Architect
D. Scrum Master
Answer: B
Explanation:
As an Appian Analyst, collaborating with a Product Owner during the creation of process models is
considered best practice. The Product Owner is responsible for defining the requirements and
ensuring that the process models align with the business goals and needs. The Product Owner has a
deep understanding of the product vision and user stories, which are crucial during the requirements
gathering phase.
Role of Product Owner:
The Product Owner provides detailed requirements and prioritizes them based on business needs.
They ensure that the process models being developed accurately reflect the intended business
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processes and user stories.
Close collaboration with the Product Owner ensures that the process models are aligned with both
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the technical and business aspects of the project.
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A . Product Manager: Typically focuses on the overall product strategy and market alignment rather
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than detailed process modeling.
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C . Architect: While architects provide valuable input on the system's design and architecture, they
are not primarily responsible for requirements gathering.
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D . Scrum Master: The Scrum Master facilitates the Agile process but does not directly contribute to
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defining or modeling business processes.

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References:
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Appian Community Success Guide: The Role of Product Owner in Appian Projects
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Question: 6
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Which one of the following Appian object combinations allows you to directly access and use data
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from the Appian database?
A. An expression rule with an integration call
B. An expression rule with a query
C. A process model that uses an Export to Excel smart service
D. An interface object with an integration call
Answer: B
Explanation:
In Appian, the combination of an expression rule with a query allows you to directly access and use
data from the Appian database. Expression rules are used to define business logic, while queries are
used to retrieve data from the database.
Expression Rule with a Query:
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An expression rule can be used to execute a query against the Appian database to retrieve data.
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This combination allows you to filter, sort, and manipulate the data retrieved directly from the
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database within your application logic.
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The a!queryEntity() function is commonly used within an expression rule to fetch data from a specific
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entity in the database.
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A . An expression rule with an integration call: This option is used for retrieving data from external
systems, not directly from the Appian database.
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C . A process model that uses an Export to Excel smart service: This is used for exporting data to Excel
but does not directly access the database for querying purposes.
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D . An interface object with an integration call: This combination is also used for interfacing with
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external systems rather than directly accessing the Appian database.

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Implementation in Appian:
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Define an expression rule that uses a!queryEntity() to fetch data from a specific table or view in the
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Appian database.
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The query can be customized with filters, sorting, and paging to retrieve the exact data needed for
the application.
References:
Appian Documentation on Expression Rules: Expression Rules in Appian
Appian Query Entity Function: a!queryEntity() Function
Question: 7
As an Appian Analyst, which activity are you responsible for during the "optimize" phase of a project?
A. Build the deployment pipeline
B. Structure an application support team
C. Conduct release planning
D. Measure the impact of application release
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Answer: D
Explanation:
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During the "optimize" phase of an Appian project, the focus is on evaluating and improving the
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performance and impact of the application after its release. As an Appian Analyst, your role in this
phase involves measuring the impact of the application release, which includes gathering and
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analyzing data on user adoption, performance metrics, and overall business impact. This data-driven
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approach helps in identifying areas for improvement and optimization to ensure the application
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continues to meet business objectives effectively.

Reference: Appian Documentation - Application Lifecycle Management
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Note: The other options (A, B, C) are typically the responsibilities of other roles in different phases of
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the project, such as developers or project managers, and not specific to the "optimize" phase for an
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Appian Analyst.
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Question: 8
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You are translating a user requirement into a user story and need to ensure that the desired
functionality will be delivered as expected.
What needs to be written into the user story to ensure it will meet the requirement?
A. Estimation of effort to develop
B. Business value
C. Test Script
D. Acceptance criteria
Answer: D
Explanation:
When translating a user requirement into a user story, it is essential to include acceptance criteria to
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ensure that the desired functionality will be delivered as expected. Acceptance criteria provide clear,
testable conditions that define when a user story is complete and meets the requirement. This
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ensures that the development team has a clear understanding of what needs to be built and how it
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will be validated, reducing the risk of miscommunication and ensuring the final product aligns with
the user's needs.
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Reference: Appian Documentation - Writing Effective User Stories
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Note: While business value (B) and estimation of effort (A) are important elements of a user story,
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they do not directly ensure that the functionality will meet the requirement. The test script (C) is
typically created after the user story is developed.
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Question: 9
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A partially created user story for an approval task has been added to the Product Backlog and you
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have been asked to review it.

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So far, the user story includes acceptance criteria stating:

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"Verify that the user can select approve or deny."

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"Verify that the user can enter an approval comment."
What are two examples of additional content that need to be added to the user story before it can be
considered complete?
A. Condition upon selecting either "deny" or "approve"
B. User story description
C. UI mockup
D. Truth table
Answer: AB
Explanation:
 User Story Description (B): A complete user story should include a detailed description that outlines
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the context, goals, and specific actions the user can perform. This helps in setting a clear
understanding of what needs to be developed and why. The description provides the foundation for
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the user story and ensures that all stakeholders have a shared understanding of the requirement.
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Reference: Appian Documentation - Writing User Stories
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 Condition upon Selecting Either "Deny" or "Approve" (A): To ensure that the user story is complete,
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you must specify what happens when the user selects "deny" or "approve." This could include
conditions such as sending notifications, triggering workflows, or updating statuses. Clearly defining
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these conditions ensures that the development team knows exactly what to implement and how the
system should behave in different scenarios.
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Reference: Appian Documentation - Acceptance Criteria Examples

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Question: 10
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Which BPMN notation type is used to reflect the roles and associated activities within a Process
Model diagram?
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A. Task
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B. Swimlane
C. Sequence Flow
D. Sub-Process
Answer: B
Explanation:
In BPMN (Business Process Model and Notation), a swimlane is used to represent roles and their
associated activities within a process model diagram. Each swimlane represents a different role or
department, and the tasks or activities performed by that role are placed within the corresponding
swimlane. This visual distinction helps in understanding who is responsible for which parts of the
process.
Swimlane Overview:
Swimlanes are horizontal or vertical sections within a process model diagram.
Each lane is labeled with the name of the role, department, or entity that is responsible for the
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activities within that lane.
The activities (tasks, events, gateways) are placed within the appropriate swimlane to show which
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role is performing each action.
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A . Task: Represents a single unit of work or activity but does not indicate the role responsible for it.
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C . Sequence Flow: Represents the order of activities but does not relate to roles or responsibilities.
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D . Sub-Process: Represents a group of related tasks but, again, does not indicate which role is
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responsible for the activities.

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References:
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Appian Documentation on Process Modeling: Process Models

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Swimlanes are essential for clarifying responsibilities in a process, making it easier for stakeholders
to understand and manage the process.
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Question: 11
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Of the choices provided, which are the three most appropriate use cases for Appian?
A. The customer needs to perform large-scale extract, transform, and load (ETL) operations
B. The customer needs to be able to run their application on mobile devices
C. The customer needs to have one site tab for each of their seven personas
D. The customer needs to be able to run their application in a browser
E. The customer needs to be able to embed the application within their own web page
Answer: BCD
Explanation:
Appian is a low-code platform designed for building enterprise applications with a focus on flexibility,
user experience, and integration capabilities. The most appropriate use cases for Appian include:
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Mobile Compatibility (B):
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Appian supports mobile-first design, allowing applications to be easily accessed and used on mobile
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devices without requiring separate development efforts.
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This capability is critical for businesses that need their workforce to access applications on the go.
Multiple Site Tabs for Personas (C):

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Appian allows for the creation of different site tabs for different user personas, each with a tailored
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user experience.
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This is ideal for organizations with distinct user groups who need customized interfaces and access to
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specific parts of the application.

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Browser-Based Application (D):

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Appian applications are web-based and can be accessed directly from a browser, ensuring easy
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access and a consistent user experience across different platforms.

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A . Large-Scale ETL Operations: Appian is not primarily designed for heavy data extraction,
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transformation, and loading (ETL) tasks, which are typically handled by specialized ETL tools.
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E . Embedding in Web Pages: While Appian allows for embedding certain components, it is not the
primary focus or strength of the platform compared to full-featured applications.
References:
Appian Documentation on Building Mobile-Ready Applications: Mobile App Development
Appian Community Success Guide: Appian UX Best Practices
These features showcase Appian's flexibility in delivering responsive and personalized user
experiences across various devices.
Question: 12
Improvements are being considered for an Expense Process, and you have been asked to capture
that there is now an approval task sent to the finance manager.
As part of the approval, the process should also reflect that if the payment has not been authorized
within 48 hours, a reminder message is sent to the finance manager to inform them they have an
outstanding task.
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Which Business Process Model and Notation (BPMN) notation type would you use to illustrate the
reminder message?
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A. Data object
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B. Gateway
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C. Intermediate event
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D. Start event
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Answer: C
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Explanation:
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In BPMN, an intermediate event is used to indicate events that occur between the start and end of a
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process. To model a reminder message that is sent if the payment is not authorized within 48 hours,
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an intermediate event, specifically a timer intermediate event, is the appropriate notation.

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Intermediate Event Overview:

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An intermediate event can be used to model actions such as delays, triggers, or messages that
happen during the course of a process.
A timer intermediate event would be used to trigger the reminder after a set period (in this case, 48
hours).
A . Data Object: Represents data stored or used by the process, not an event or action.
B . Gateway: Used for decision points or branching paths, not for triggering events.
D . Start Event: Marks the beginning of a process and cannot be used mid-process.
References:
Appian Documentation on BPMN Events: BPMN Events
Using an intermediate event ensures that the process can trigger the reminder at the right time,
enhancing process automation and efficiency.
Question: 13
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Review the following project phase definition:
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"A standardized agreement between Development Team and the Product Owner on what criteria a
user story must meet in order for the team to consider it complete."
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Which option does this definition apply to?
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A. Acceptance Criteria
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B. Value Statement
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C. Definition of Ready (DoR)

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D. Definition of Done (DoD)

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Answer: D
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Explanation:
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The "Definition of Done" (DoD) refers to a shared understanding between the Development Team
and the Product Owner on the criteria that a user story must meet to be considered complete. This
definition helps ensure that all aspects of the user story are fully developed, tested, and meet the
agreed-upon standards before being marked as done.
Definition of Done Overview:
DoD includes all conditions that must be satisfied for the work to be accepted by the product owner.
It typically covers code completion, testing, documentation, and any other activities required to
deliver a finished product.
A . Acceptance Criteria: Defines specific requirements that a user story must meet, but does not
encapsulate the broader checklist for completion.
B . Value Statement: Describes the value delivered by a feature, not the criteria for completion.
C . Definition of Ready (DoR): Refers to when a user story is ready to be taken into a sprint, not when
it is complete.
References:
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Appian Community Success Guide: Definition of Done in Agile Projects
The Definition of Done ensures that the product increment is fully functional, tested, and ready for
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deployment, maintaining a high standard of quality.
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Question: 14
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During a development sprint, a new issue is identified and raised to the team.
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What should you ask the Product Owner to do?

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A. Add the new issue to the current sprint scope

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B. Evaluate the severity of the issue and re-prioritize the sprint if needed
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C. Add the new issue in the next sprint

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D. Modify the sprint plan to swap a completed story with the new issue
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Answer: B
Explanation:
When a new issue is identified during a sprint, it is essential to evaluate its impact on the current
sprint's goals and priorities. The Product Owner should assess the severity and importance of the
issue. If it is critical, they may need to re-prioritize the sprint backlog and adjust the sprint scope
accordingly. This approach ensures that the development team focuses on delivering the highest
value to the project. Simply adding the issue to the current sprint or the next sprint without proper
evaluation could disrupt the sprint's progress and lead to inefficiencies.
Reference: Appian Documentation - Agile Methodology in Appian Projects
Question: 15
You are trying to decide between using a side-by-side layout or a column layout.
Which resource should be referred to in order to make sure that best practices are followed?
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A. Appian UX Design Guide
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B. Appian Tutorials
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C. Appian Discussion Board
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D. Appian SAIL Recipes am
Answer: A
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Explanation:
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The Appian UX Design Guide is the appropriate resource to consult when making decisions about
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layout choices like side-by-side versus column layouts. This guide provides best practices for
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designing user interfaces in Appian applications, ensuring that the UI is intuitive, responsive, and
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consistent with Appian's design principles. Referring to the UX Design Guide helps in making
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informed design decisions that enhance user experience.

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Reference: Appian UX Design Guide

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Note: While other resources like Appian Tutorials, Discussion Boards, and SAIL Recipes are useful for
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specific cases, the UX Design Guide is the primary reference for best practices in UI design.
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Question: 16
Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?
A. Activities
B. Gateways
C. Events
D. Flows
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Answer: B
Explanation:
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In BPMN (Business Process Model and Notation), the symbols AND, OR, XOR are categorized as
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Gateways. Gateways control the flow of processes by determining which path to follow based on
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certain conditions. They are essential in managing the decision points within a process, directing the
flow based on the logic defined in the process model.
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Reference: Appian Documentation - BPMN Gateways
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Question: 17
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Which three use cases are best suited for implementation with Appian?
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A. A use case that requires integrations with different systems

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B. A use case that can be developed and run offline only

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C. A use case that requires multiple approval workflows

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D. A use case that requires the editing of documents without third-party integration
E. A use case that requires reporting and displaying graphs
Answer: ACE
Explanation:
 A use case that requires integrations with different systems (A): Appian is designed to integrate
seamlessly with various external systems, making it suitable for use cases that involve data exchange
or communication between multiple systems. This capability allows for the creation of
comprehensive and connected business processes within a single platform.
Reference: Appian Integration Capabilities
 A use case that requires multiple approval workflows (C): Appian excels in automating and
managing complex business workflows, including those that require multiple layers of approval. Its
workflow engine supports the orchestration of tasks, ensuring that the right people are involved in
the process at the right time.
Reference: Appian Workflow Automation
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 A use case that requires reporting and displaying graphs (E): Appian provides robust reporting and
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analytics capabilities, allowing users to create detailed reports and visualizations. This makes it an
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ideal choice for use cases where data needs to be reported and visualized effectively.
Reference: Appian Reporting and Analytics
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Which Appian object's primary purpose is to define the structure of related data for use in a process
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model?
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A. Custom Data Type (CDT)

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B. Record
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C. Constant
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D. Expression Rule
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Answer: A
Explanation:
A Custom Data Type (CDT) in Appian is primarily used to define the structure of related data. It
represents a structured data type composed of multiple fields, and it is often used in process models
to define the shape of data that will be passed between different activities or stored in the database.
Custom Data Type (CDT) Overview:
CDTs allow developers to define a complex data structure that can include various data types, such as
text, numbers, dates, and even nested CDTs.
They are essential for passing structured data within a process model and between Appian
applications and external systems.
B . Record: Used to represent a view of data from an external or internal source, focusing on
displaying and interacting with that data rather than defining its structure.
C . Constant: Stores a fixed value that can be used throughout the application, but it does not define
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complex data structures.
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D . Expression Rule: Encapsulates logic and calculations but does not define data structures.
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References:
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Appian Documentation on Custom Data Types: Custom Data Types (CDT)
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Using CDTs ensures that the data used within process models is structured and consistent, enabling
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robust data handling across the application.
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Question: 19
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A team of employees manages invoice processing and payments for their organization.
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Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and
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logs the payments manually in a shared spreadsheet.

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Where is the best opportunity for automation in this manual process?

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A. Leverage Robotic Process Automation (RPA) to help the employees send thank you messages to
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the originating organizations as soon as the invoices are received
B. Create a process that sends the team a task to input the information upon receipt of the initial
invoice
C. Create a macro that reduces the number of clicks required to enter payment information, and
embed the macro into the shared spreadsheet
D. Leverage Optical Character Recognition and workflow tools to intake and review the invoices for
accuracy upon receipt, then process payments or prompt employees to research
Answer: D
Explanation:
The best opportunity for automation in the manual process described is to leverage Optical
Character Recognition (OCR) and workflow tools. OCR can automatically extract data from the
invoices received via email, and the workflow tools can automate the review process, checking the
data for accuracy, processing payments, and prompting employees only when exceptions are found.
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OCR and Workflow Tools Overview:
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OCR technology converts the text in scanned documents or images into machine-readable data,
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which can be automatically processed.
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Workflow tools in Appian can then route the extracted data through a series of steps, automating
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tasks like data entry, validation, and payment processing.
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Automating these steps reduces manual effort, minimizes errors, and ensures that invoices are
processed more efficiently.
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A . Robotic Process Automation (RPA) for thank you messages: This is a less critical part of the
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process and does not significantly reduce manual work.

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B . Creating a task for manual input: This still involves manual data entry, which does not fully utilize
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automation potential.
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C . Macro in the shared spreadsheet: This provides minimal automation and doesn't address the root
of the problem, which is manual data entry.
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References:
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Appian Documentation on OCR Integration: OCR in Appian

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Appian Workflow Automation Guide: Automating Processes in Appian
By using OCR and workflow tools, the organization can significantly reduce manual processing time
and increase the accuracy of invoice handling.
Question: 20
You need to invoke Appian interfaces from an existing web portal.
What is the preferred solution approach?
A. Implement an Appian Site
B. Implement an embedded interface approach
C. Implement a custom UI instead of the Appian UI
D. Implement a headless solution approach
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Answer: B
Explanation:
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The preferred solution for invoking Appian interfaces from an existing web portal is to implement an
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embedded interface approach. Appian provides the ability to embed interfaces (such as forms or
dashboards) within other web applications, allowing seamless integration and interaction with
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Appian functionality from within an existing portal.

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Embedded Interface Approach Overview:

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Appian interfaces can be embedded in other web applications using iframe technology or JavaScript,
allowing users to interact with Appian processes without leaving the existing portal.
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This approach is ideal when the goal is to provide Appian functionality within a different user
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interface while maintaining the user experience of the existing portal.

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A . Appian Site: While Appian Sites provide a customized user interface within Appian, they do not
integrate with external portals.
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C . Custom UI instead of Appian UI: Creating a custom UI bypasses the built-in capabilities of Appian,
leading to increased development effort and complexity.
D . Headless solution: A headless approach typically involves using Appian as a backend service
without a user interface, which is not suitable for this requirement.
References:
Appian Documentation on Embedded Interfaces: Embedding Appian Interfaces
Embedding Appian interfaces ensures a smooth integration of Appian capabilities within the existing
web portal, enhancing user experience without disrupting the current workflow.
Question: 21
A case management tool needs intelligent and automated routing of many different complex case
types, based on free text descriptions from external users.
What is the best way to implement this requirement?
om
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A. Build in a review task for a user to evaluate and route accordingly
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B. Use the find functions to search for certain keywords in the text body and route accordingly
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C. Integrate with a translation service to route accordingly
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D. Integrate with a natural language processing system to categorize the user’s needs and route
accordingly
ex
id
Answer: D
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Explanation:
.v
w
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For intelligent and automated routing of complex case types based on free text descriptions,
w
integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can
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analyze the free text, understand the context, and categorize the cases based on the content,
s:
enabling automated and accurate routing.

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NLP System Integration Overview:

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NLP systems can process and understand human language in text form, identifying key phrases,
sentiments, and categories.
By integrating with an NLP service, Appian can automatically route cases to the appropriate
department or user based on the analysis of the text provided by external users.
This approach reduces the need for manual review and ensures that cases are handled efficiently and
accurately.
A . Manual Review Task: This does not automate the process and relies on human intervention,
which can be time-consuming and prone to error.
B . Find Functions for Keyword Search: This approach is limited to exact matches and lacks the
sophistication needed to understand complex language and context.
C . Translation Service Integration: While useful for language translation, it does not offer the
categorization and routing capabilities needed for this use case.
References:
Appian Documentation on NLP Integration: NLP in Appian
om
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with
.c
high accuracy, improving the efficiency and effectiveness of case management.
ps
m
Question: 22
du
am
The order management team receives orders via different channels, including email. Emails are
accompanied by attachments containing the details of the order information. The team reviews the
ex
emails and attachments for clarity. Then, they extract the order specifics to create a customer record
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in their Customer Relationship Management (CRM) platform and an order in their Order
Management System (OMS).
al
.v
What is the most effective form of automation to help increase fulfillment efficiency in this process?
w
w
w
A. Review the emails and attachments using trained artificial intelligence to extract order data
information
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B. Provide a task after the order email was received asking the team to check the order status and
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select the next step option

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C. Prompt the order management team members with a task to create an order in the CRM platform
D. Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order
request
Answer: A
Explanation:
The most effective form of automation to increase fulfillment efficiency in this process is using
trained artificial intelligence (AI) to extract order data information from the emails and attachments.
AI can be trained to recognize and extract key details such as customer names, order numbers, and
product information directly from the content of the emails and attachments. This automation
significantly reduces the manual effort required to review and input data, thereby speeding up the
order processing time and reducing the chance of errors.
Reference: Appian Documentation - AI and Automation Capabilities
Note: The other options (B, C, D) provide minimal automation and would still require significant
manual intervention, which does not effectively enhance fulfillment efficiency.
om
.c
Question: 23
ps
m
During the "initiate" phase, what are two key benefits of successful requirements gathering?
du
am
A. Adherence to the business stakeholders' goals
B. Less rework after the "test" phase

ex
id
C. Fewer test cases required

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D. Better performance of the application

.v
w
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Answer: AB
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Explanation:
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Adherence to the Business Stakeholders' Goals (A): Successful requirements gathering ensures that
the application being developed aligns with the business objectives and stakeholders' expectations.
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This alignment is critical to delivering a product that meets the intended purpose and satisfies the
needs of the organization.
Reference: Appian Documentation - Requirements Gathering Best Practices
Less Rework After the "Test" Phase (B): Thorough and accurate requirements gathering reduces the
likelihood of discovering significant issues during the testing phase. When the requirements are well-
defined and understood from the start, the development team is more likely to build the application
correctly the first time, resulting in less rework after testing.
Reference: Appian Documentation - Reducing Rework through Proper Planning
Note: Fewer test cases required (C) and better performance of the application (D) are not direct
benefits of successful requirements gathering. While better requirements can contribute to a more
streamlined testing process and potentially better performance, these are not primary benefits.
Question: 24
Which Appian gateway node can only trigger a single outgoing path?
om
A. OR
.c
B. COMPLEX
ps
C. AND
m
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D. XOR
am
Answer: D
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Explanation:
id
al
.v
The XOR (Exclusive OR) gateway in Appian can only trigger a single outgoing path based on the
w
evaluation of conditions. It allows for one path to be taken out of multiple possible paths, depending
on which condition is met first. This makes it suitable for scenarios where only one outcome can
w
occur based on a set of criteria.

w
Reference: Appian Documentation - BPMN Gateways

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s:
Note: The other gateways (OR, COMPLEX, AND) can trigger multiple outgoing paths, making XOR the
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correct choice when only one path is to be followed.

ht
Question: 25
Users expressed that only managers should be able to see information related to a business object.
How should you translate this requirement into a user story?
A. "As a manager, I need to be able to see a record type and navigate the details."
B. "As a manager, I need to build security options for records."
C. "Only some of the data are available for managers."
D. "As a manager, I must be in the group to see the data."
Answer: A
Explanation:
om
The correct way to translate the requirement into a user story is to focus on the manager's ability to
.c
access and navigate the information related to the business object. This user story follows the
standard format: "As a [role], I need to [action] so that [benefit]." In this case, the story captures the
ps
manager's need to view and interact with specific data.
m
User Story Format:
Role: Manager
du
am
Action: Ability to see and navigate a record type
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Benefit: Ensures managers have the necessary access to perform their job duties
id

al
.v
B . Focuses on building security options rather than the manager's need to access data.
w
C . Is vague and does not follow the standard user story format.
w
D . Focuses on group membership but is less specific about the action the manager needs to perform.
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References:
s:
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Appian Documentation on User Stories: Writing User Stories

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Using the correct user story format ensures that the development team clearly understands the
requirement and how it benefits the end user.
Question: 26
A customer wants to automate a workflow for completing customer service cases. The high-level
workflow involves multiple rounds of recording investigation results, uploading related documents,
sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this
use case?
A. A report showing the user's cases with associated actions.
B. A dashboard showing the user's cases with associated actions.
C. A sequential workflow of process tasks.
D. A records-centric design using related actions for the various activities.
om
.c
Answer: D
ps
Explanation:
m
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A records-centric design is the best approach to address this use case in Appian. This design allows
am
users to interact with data through a central record type, with related actions enabling them to
perform tasks like uploading documents, sending communications, and approving cases at any time
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or out of order.
id
Records-Centric Design:
al
This approach centralizes all related data and actions around a specific record type.
.v
Users can trigger related actions such as document uploads or approvals directly from the record,
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ensuring flexibility and a user-friendly interface.

w
w

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A and B. Reports and dashboards are useful for visualizing data but are not as flexible for handling
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the ad-hoc and out-of-order activities described.

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C . A sequential workflow is too rigid for a process where tasks need to be done out of order.
ht
References:
Appian Documentation on Records: Records in Appian
Appian Community Success Guide: Designing Record-Centric Applications
A records-centric approach leverages Appian's strengths, providing a flexible and intuitive solution
for complex workflows.
Question: 27
Which is an accurate statement about application security?
A. Developers require an account in Appian, while any users can access an Appian application
without an account.
B. Every user must have an account created in Appian in order to develop, administer, and/or access
an Appian application.
om
C. Admins require an account in Appian to use the Admin Console, while all other basic user actions
.c
can be done without an account.
ps
D. Any user can develop and access an Appian application without an account. However,
m
deployments cannot be done without an account.
du
am
Answer: B
Explanation:
ex
id
al
In Appian, every user who needs to interact with the platform, whether for development,
administration, or accessing applications, must have an account. This is a fundamental security
.v
measure to ensure that only authorized users can interact with the system.
w
w
Appian Security Overview:

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Each user account in Appian has specific permissions based on roles, ensuring that users can only
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access what they are authorized to.

s:
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This applies to all levels of interaction, from basic users to administrators and developers.
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A . Incorrect, as even basic users require accounts to access applications.
C and D . Incorrect, as they suggest that certain actions can be performed without an account, which
is not the case.
References:
Appian Security Guide: User Management and Security
Ensuring that all users have accounts is a critical aspect of maintaining security and control within the
Appian environment.
Question: 28
Within the "initiate" phase, who is expected to lead and facilitate requirements gathering
discussions?
om
A. Scrum Master
.c
B. Product Owner
ps
C. Testers
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D. Appian Analyst
du
am
Answer: D
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Explanation:
id
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During the "initiate" phase of a project, the Appian Analyst is expected to lead and facilitate
.v
requirements gathering discussions. The Appian Analyst works closely with stakeholders to
w
understand business needs and translate them into technical requirements that the development
team can implement.
w
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Role of Appian Analyst:

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s:
The Appian Analyst acts as a bridge between business stakeholders and the development team.
tp
They are responsible for ensuring that the gathered requirements are clear, actionable, and aligned
ht
with the project goals.
A . Scrum Master: Facilitates the Scrum process but does not lead requirements gathering.
B . Product Owner: Prioritizes the backlog but often relies on the Analyst for detailed requirements
gathering.
C . Testers: Focus on verifying that the application meets the requirements but do not typically gather
them.
References:
Appian Community Success Guide: Roles in Appian Projects
The Appian Analyst plays a crucial role in the successful initiation of a project by ensuring that the
requirements are well understood and documented.
Question: 29
om
You are part of a project team building an application for organizing and automating an approval
process for purchase orders.
.c
Each purchase order requires approvals from multiple users within the application, and these
ps
approvals are sequential (for example, User B receives an approval task after the completion of User
m
A's approval task). Your team is responsible for showing the approval step of each purchase order on
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its purchase order record. am
Which Appian interface component should you use to best display the completed, current, and
future approval steps for each purchase order?
ex
id
A. Progress Bar Component

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B. Gauge Component
.v
w
C. Milestone Component
w
D. Org Chart Component

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s:
Answer: C
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Explanation:
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The Milestone Component in Appian is the best choice for displaying the completed, current, and
future approval steps of each purchase order. This component visually represents the progression of
a process with distinct milestones, making it ideal for sequential tasks like approvals. Each milestone
can indicate whether the step is completed, active, or pending, providing a clear and intuitive view
of the approval process for users.
Reference: Appian Documentation - Milestone Component
Note: The Progress Bar Component (A) is more suited for linear progress representation rather than
distinct stages. The Gauge Component (B) and Org Chart Component (D) are not appropriate for this
type of sequential task display.
Question: 30
As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a
project?
om
A. Build the deployment pipeline
.c
B. Conduct sprint reviews
ps
C. Define personas
m
du
D. Plan a requirement gathering approach
am
Answer: CD
ex
Explanation:
id
al
.v
Define Personas (C): During the "Initiate" phase, one of the key activities is defining personas. This
w
involves identifying and detailing the different types of users who will interact with the application.
Understanding these personas helps ensure that the application meets the needs of all user groups
w
and informs the design and functionality of the system.

w
Reference: Appian Documentation - User Personas

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s:
Plan a Requirement Gathering Approach (D): Planning the requirement gathering approach is
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another crucial activity in the "Initiate" phase. This step involves determining how requirements will
be collected, documented, and validated throughout the project. A well-defined approach ensures
ht
that all necessary information is captured early, setting a strong foundation for the development
process.
Reference: Appian Documentation - Requirements Gathering
Note: Building the deployment pipeline (A) and conducting sprint reviews (B) are activities typically
associated with later phases in the project lifecycle, such as development and delivery.
Question: 31
Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?
om
A. Use a web API-based integration
.c
ps
B. Use FTP/SFTP
m
C. Use an integration object
du
D. Use message queues
am
ex
Answer: A
Explanation:
id
al
.v
The most suitable integration approach for the given use case is web API-based integration (A). Web
w
APIs allow real-time communication between the third-party system and Appian. The third-party
w
system can send information to Appian through an HTTP request, which Appian processes, and then
returns the case ID in the response. This real-time, synchronous interaction is ideal for scenarios
w
where immediate feedback, like displaying a case ID on a confirmation screen, is required.

//
Reference: Appian Documentation - Web APIs

s:
tp
Note: The other options—FTP/SFTP (B), integration objects (C), and message queues (D)—are not as
suitable for real-time, synchronous interactions. FTP/SFTP is typically used for batch processing,
ht
integration objects facilitate interactions within Appian, and message queues are better suited for
asynchronous processing.
Question: 32
Your team is developing an application in which users can submit SOW requests. The application
homepage in sites should contain a link that when pressed, navigates users through the request
forms within the site.
Which Appian link type should be used on the homepage for new request submissions?
A. Authorization Link
B. Submit Link
C. Dynamic Link
D. Start Process Link
om
.c
ps
Answer: D
Explanation:
m
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The "Start Process Link" in Appian is used to initiate a process directly from a site page. In this case,
am
when users press the link on the homepage, it should navigate them through the request forms
within the site. The Start Process Link is designed for scenarios where a new process instance needs
ex
to be started, such as submitting a Statement of Work (SOW) request.

id
Start Process Link Overview:

al
.v
This link type allows users to start a new process directly, leading them into the forms or steps
defined in the process model.
w
w
It is ideal for initiating workflows, such as submitting new requests or forms within an application.
w

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s:
A . Authorization Link: Typically used for authorization or access control, not for starting a new
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process.
ht
B . Submit Link: Used for submitting forms within a process, not for starting a new process.
C . Dynamic Link: Provides general navigation or actions within an interface but does not start a
process.
References:
Appian Documentation on Links: Using Links in Appian
The Start Process Link is the appropriate choice to navigate users through the request submission
forms in the application.
Question: 33
What are the two best uses for a "Staging" or "Parallel to Prod” environment (separate from Dev,
Test, and Prod environments)?
A. Unit testing development stories
om
B. Testing a new release for compatibility with existing Production code/settings
.c
C. Practicing complex production deployments
ps
D. Sprint acceptance testing
m
du Answer: BC
am
Explanation:
ex
id
A "Staging" or "Parallel to Prod" environment is a crucial part of the software deployment lifecycle. It
is used to mirror the Production environment as closely as possible, allowing teams to test new
al
releases and practice deployments without affecting live users.

.v
w
Testing Compatibility (B):

w
Staging is the ideal environment to ensure that new code releases are compatible with the existing
w
production settings and configurations.

//
s:
This helps in identifying any potential issues that could disrupt the live environment before the
actual deployment.
tp
ht
Practicing Deployments (C):
Staging is also used to rehearse complex production deployments. This practice helps ensure that the
deployment process is smooth and that all steps are properly executed without errors.
It reduces the risk of downtime or issues during the actual production deployment.
A . Unit Testing Development Stories: Unit testing is typically done in the Dev or Test environments,
not in Staging.
D . Sprint Acceptance Testing: This testing is generally conducted in the Test environment as part of
the sprint cycle, not in Staging.
References:
Appian Environment Management Guide: Best Practices for Staging Environments
Using the Staging environment for compatibility testing and deployment practice ensures a smoother
and more reliable transition to Production.
om
Question: 34
.c
When writing a user story, which statement best represents the standard format?
ps
m
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A. "As a user, I want to delete a photo and upload a new one."
am
B. "As a marketing manager, I want reports on my client base so that I can access them via a
dashboard."
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C. "As an Investor, I want to see a summary of my investment accounts so that I can decide where to
id
focus my attention."
al
D. "As a user, I want the application to integrate with 3rd party systems."
.v
w
w
Answer: C
w
Explanation:
//
s:
tp
The standard format for writing user stories follows a specific structure: "As a [role], I want [goal] so
ht
that [benefit]." This format ensures that the user story captures who the user is, what they want to
achieve, and why it is important.
User Story Format:
Role: The user role that is relevant to the story.
Goal: The specific action or feature the user desires.
Benefit: The reason why this feature or action is valuable to the user.
Example Explanation:
The correct example, "As an Investor, I want to see a summary of my investment accounts so that I
can decide where to focus my attention," perfectly fits the standard format. It specifies the user role
(Investor), the goal (seeing a summary of accounts), and the benefit (deciding where to focus
attention).
A and D lack clarity on the benefit or the user's role, making them less effective as user stories.
B is close but is more detailed than the standard format, making it less concise.
References:
om
Appian Agile Practices Guide: Writing Effective User Stories
.c
Using the standard format for user stories helps ensure that the development team clearly
ps
understands the user's needs and the value of the feature being requested.
m
Question: 35
du
am
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You need to draft user stories.

id
What are the three most important requirements to collect?

al
.v
A. Security
w
w
B. Process Workflow steps

w
C. Report Filters
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D. Branding
tp
E. User Experience
ht
Answer: ABE
Explanation:
When drafting user stories, the most important requirements to collect are those that directly impact
the functionality, security, and user experience of the application. These elements ensure that the
application not only meets the user’s needs but also adheres to best practices in development.
Security (A):
Ensuring that the application is secure is paramount. Security requirements define how user data is
protected and how access is controlled within the system.
This includes authentication, authorization, data encryption, and compliance with relevant
regulations.
Process Workflow Steps (B):
Understanding the specific steps involved in the process is crucial for accurately capturing how the
application should function.
om
Detailed workflow steps ensure that the application automates and supports the business process as
.c
intended.
ps
User Experience (E):
m
The user experience (UX) defines how users interact with the application, including the interface
du
design, ease of use, and overall satisfaction.
am
Capturing UX requirements ensures that the application is intuitive and meets the users' needs.
ex

id
C . Report Filters: While important, they are more specific to reporting functionality and not always a
core component of every user story.
al
.v
D . Branding: Branding requirements are typically considered during the design phase, but they are
w
less critical in the functional drafting of user stories.

w
References:
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Appian Documentation on Gathering Requirements: Requirements Gathering in Appian

s:
Focusing on security, process workflow, and user experience ensures that the application is robust,
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effective, and user-friendly.

ht
4o
Question: 36
What are three of Appian's core capabilities?
A. Building highly-interactive reporting or data exploration applications
B. Accommodating applications that need to run completely offline
C. Connecting to database management systems (e.g., Oracle, MySQL, Microsoft SQL Server)
D. Designing effective user interfaces by combining available UI components
E. Automating business processes with complex workflow
om
Answer: CDE
Explanation:
.c
ps
Connecting to Database Management Systems (C): One of Appian's core capabilities is its ability to
m
connect with various database management systems. This allows for seamless data integration,
du
retrieval, and management, enabling applications to interact with databases like Oracle, MySQL, and
Microsoft SQL Server, among others.
am
Reference: Appian Documentation - Database Connections
ex
Designing Effective User Interfaces by Combining Available UI Components (D): Appian provides a
wide range of UI components that can be combined to design effective and user-friendly interfaces.
id
This capability allows developers to create intuitive and interactive applications that meet user
al
requirements.
.v
Reference: Appian Documentation - User Interface Design

w
Automating Business Processes with Complex Workflow (E): Appian excels in automating business
w
processes, especially those that involve complex workflows. Its workflow automation capabilities
w
allow for the orchestration of tasks, approvals, and other process activities, making it a powerful tool
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for process-driven applications.

s:
Reference: Appian Documentation - Workflow Automation

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Note: Building highly-interactive reporting or data exploration applications (A) is possible in Appian,
ht
but it's not the platform's primary focus. Accommodating applications that need to run completely
offline (B) is not one of Appian's core capabilities, as it is primarily designed for online, connected
applications.
Question: 37
The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?
A. Ask the Product Owner if the requirement can be deprioritized.
B. Ask the business about the underlying need for this feature, and provide alternate approaches
that can achieve the same functionality.
C. Use a mockup to illustrate alternatives with different user interfaces, and propose the alternatives
to the business in the next requirements session.
om
D. Ask the developers to investigate workarounds or plug-ins to reduce the implementation effort.
.c
ps
Answer: B
Explanation:
m
du
am
When developers identify that a requested requirement will be difficult to build in Appian, the next
step for the Appian Analyst is to engage with the business to understand the underlying need for the
ex
feature. By discussing the core objectives, the analyst can propose alternative approaches or
solutions that are feasible within Appian's capabilities. This approach ensures that the business's
id
needs are met while also aligning with the technical constraints of the platform.
al
Reference: Appian Documentation - Requirements Gathering

.v
Note: Options A, C, and D may involve deprioritizing or investigating workarounds, but these steps
w
should only be considered after thoroughly understanding the business requirement and exploring
w
alternative solutions.
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s:
Question: 38
tp
ht
An agile team has a user story at the top of its backlog. It reads:
"As a Hiring Manager, I want to be able to filter all of the candidates who have applied to my
department's job posting in the last week so that I can schedule interviews for the qualified
candidates."
This story does not meet the team's Definition of Ready (DoR) as filter criteria are being determined.
What is the status for this user story?
A. Done
B. Ready for Development
C. Pending
D. Ready for quality assurance (QA)
Answer: C
Explanation:
om
.c
The status of the user story is Pending because it does not yet meet the team's Definition of Ready
ps
(DoR). The filter criteria, which are critical to the functionality described in the user story, have not
been fully determined. Until this information is clarified, the story cannot be considered ready for
m
development or any subsequent phases like QA.
du
Reference: Appian Documentation - User Stories and Definitions of Ready
am
Note: The user story cannot be marked as Done (A), Ready for Development (B), or Ready for QA (D)
because it lacks critical details needed for development to proceed.
ex
id
al
Question: 39
.v
w
A given user story has a description and an acceptance criterion.

w
Which two other things are needed to mark the story as ready?
// w
s:
A. Priority
tp
ht
B. Sprint number
C. Developer assignment
D. Estimation
Answer: AD
Explanation:
Priority (A): Before a user story can be marked as ready, it needs to be prioritized. This helps the
development team understand the importance of the story relative to other items in the backlog and
ensures that the most critical features are addressed first.
Reference: Appian Documentation - Managing Backlogs and Prioritization
Estimation (D): Estimation is essential to determine the effort required to implement the user story.
It allows the team to plan the sprint effectively, allocate resources, and ensure that the story can be
completed within the sprint timeline.
Reference: Appian Documentation - Estimation Techniques
Note: Sprint number (B) and developer assignment (C) are important for sprint planning and task
om
allocation but are not required to mark the story as ready.
.c
ps
Question: 40
m
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You are part of an Agile team, and your responsibilities and attributes include:
am
A keen understanding of the business, the customer, and the market

ex
id
The ability to clearly express product backlog items

al
The ability to prioritize the backlog to optimize the value of what the team will deliver
.v
The ability to order the items in the product backlog to best achieve goals and missions.
w
w
What is your role name?

// w
s:
A. Appian Analyst
tp
B. Scrum Master
ht
C. Product Owner
D. Sponsor
Answer: C
Explanation:
The responsibilities and attributes described are aligned with the role of a Product Owner in an Agile
team. The Product Owner is responsible for maximizing the value of the product resulting from the
work of the development team. They have a deep understanding of the business, customer needs,
and market trends, and they use this knowledge to manage and prioritize the product backlog.
Role of Product Owner:
Understanding the Business: The Product Owner must understand the business context to prioritize
work that delivers the most value.
Expressing Product Backlog Items: The Product Owner is responsible for defining and clearly
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expressing the items in the product backlog.
Prioritizing and Ordering the Backlog: The Product Owner prioritizes and orders the backlog items to
.c
optimize the team's output and ensure alignment with business goals.
ps
m
A . Appian Analyst: While an Appian Analyst may have some similar responsibilities, the specific role
du
of managing the product backlog and optimizing the value delivered by the team is the core
am
responsibility of the Product Owner.
B . Scrum Master: The Scrum Master facilitates the Scrum process but does not manage the product
ex
backlog.
id
D . Sponsor: The Sponsor typically provides financial support and strategic direction but does not
al
manage day-to-day product backlog activities.

.v
References:
w
w
Appian Community Success Guide: Roles in Agile Teams

w
The Product Owner role is crucial in ensuring that the development team is working on the most
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valuable features and that the product aligns with business and market needs.
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Question: 41
During which sprint ceremony will your team celebrate things that worked well, and identify specific
actions the team may take to improve?
A. Sprint Planning
B. Sprint Review
C. Daily Stand-up
D. Retrospective Meeting
Answer: D
Explanation:
The Retrospective Meeting is the sprint ceremony where the team reflects on the past sprint. The
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purpose of this meeting is to celebrate things that worked well and identify areas for improvement.
The team discusses what went well, what could be improved, and what actions to take in the next
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sprint to enhance performance.
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Retrospective Meeting Overview:
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The Retrospective occurs at the end of each sprint.
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It is an opportunity for the team to reflect on the sprint's successes and challenges, fostering
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continuous improvement.
ex

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A . Sprint Planning: Focuses on defining the work for the upcoming sprint, not on reflection.
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B . Sprint Review: Involves demonstrating the work completed during the sprint to stakeholders, not
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internal reflection.
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C . Daily Stand-up: A brief daily meeting to discuss progress, blockers, and plans, but not for
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retrospective analysis.
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References:
s:
Appian Agile Practices Guide: Retrospective Meeting

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The Retrospective Meeting is essential for maintaining a healthy Agile process by continuously
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learning and adapting.
Question: 42
You need to show a set of data related to a single business object and be able to navigate into the
details.
Which three features will help you accomplish your goals?
A. Sites
B. Report
C. Record
D. Database
E. Page
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Answer: BCE
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Explanation:
ps
m
du
To display a set of data related to a single business object and allow navigation into details, the
combination of Report, Record, and Page features in Appian is the most effective approach.
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Reports:
ex
Reports allow you to aggregate and visualize data, providing an overview of the business object.
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They can include interactive elements that enable users to drill down into specific details.
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Records:
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Records in Appian represent business objects and provide a centralized view of all related data.
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Users can navigate through the data to see different aspects of the business object, including related
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records and details.

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s:
Pages:
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Pages in Appian are used to create user interfaces that combine multiple elements, such as Reports
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and Records, into a cohesive experience.
Pages allow you to organize and present the data in a way that supports user navigation and
interaction.
A . Sites: Sites are used to create customized user interfaces but do not directly handle data
presentation and navigation.
D . Database: The database is where data is stored, but it is not directly used to display or navigate
data within the user interface.
References:
Appian Documentation on Records and Reports: Records, Reports
Appian User Interface Design Guide: Pages and Sites
These features together provide a powerful and flexible way to display and interact with business
data in Appian.
Question: 43
om
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What are two benefits of creating future state process models (or process models-to-be)?
ps
m
A. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
du
B. They capture integration definitions, showcasing necessary automation details.
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C. They can capture high-level product vision and goals.
ex
D. They can help identify opportunities where Appian features can bring in automation.
id
al
Answer: CD
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Explanation:
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w
w
Creating future state process models (or process models-to-be) has several benefits, including
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capturing the high-level product vision and identifying areas where Appian's features can introduce
s:
automation.
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Capturing High-Level Product Vision and Goals (C):

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Future state process models help in visualizing the desired end state of a process.
They provide a clear picture of how the process should function once all enhancements and
improvements have been implemented.
This clarity aligns stakeholders around a common goal and ensures that development efforts are
focused on delivering the desired outcomes.
Identifying Automation Opportunities (D):
By modeling the future state, teams can spot manual tasks and inefficiencies that could be
automated using Appian's features like process modeling, smart services, and RPA.
This identification helps in streamlining processes and improving overall efficiency.
A . RPA intervention specifics: While important, RPA specifics are typically captured during the
detailed design phase rather than in high-level future state process models.
B . Integration definitions: These are technical details that are generally documented separately from
high-level process models.
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References:
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Appian Process Modeling Guide: Future State Process Models
ps
Appian Automation Opportunities Guide: Identifying Automation in Appian
m
du
Creating future state models helps in visualizing the end goals and identifying where automation can
drive the most value, ensuring that the process improvements are aligned with strategic objectives.
am
ex
Question: 44
id
al
During the development phase, a feature was identified that was not initially part of the project
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scope but is now considered crucial.

w
What should the Appian Analyst do?

w
// w
A. Immediately add the feature to the current sprint

s:
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B. Escalate the feature request to the Product Owner for re-prioritization

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C. Reject the feature as it was not part of the original scope
D. Wait until the next project phase to include the feature
Answer: B
Explanation:
Question: 45
Which Appian component would you use to display a large amount of data in a user-friendly,
interactive way?
A. Milestone Component
B. Record Grid Component
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C. Pie Chart Component
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D. Dropdown Component
ps
m
Answer: B
du
Explanation:
am
ex
Question: 46
id
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What is the primary benefit of using Appian’s Record Type feature?

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w
A. It allows for the creation of static forms.

w
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B. It facilitates the display of external data in an integrated manner.

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C. It enables the integration of third-party APIs.

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D. It automates user interface design.

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Answer: B
Explanation:
Question: 47
In Appian, what is the purpose of a process model?
A. To define the look and feel of the user interface
B. To automate business workflows by defining sequences of tasks
C. To manage user permissions within the application
D. To create a database schema
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Answer: B
Explanation:
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ps
Question: 48
m
du
A team is working on a new feature and has completed the initial design. What is the next step in the
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Agile process?
ex
id
A. Conduct a sprint review

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B. Start user acceptance testing

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C. Develop and implement the feature

w
w
D. Gather new requirements

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s:
Answer: C
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Explanation:
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Question: 49
Which of the following is a key responsibility of a Product Owner in an Agile project?
A. Writing code for the application
B. Prioritizing the product backlog
C. Facilitating daily stand-up meetings
D. Designing the user interface
Answer: B
Explanation:
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Question: 50
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When creating a user story, which of the following is essential to ensure clarity and completeness?
ps
m
A. Detailed UI mockups
B. Acceptance criteria
du
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C. List of potential risks
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D. Development timeline
id
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Answer: B
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Explanation:
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Thank you for your visit.

To try more exams, please visit below link
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ps
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Reference: Appian Documentation - Data Sources

description and assign the appropriate team to provide a quick resolution.

A. Using a natural language connected system

B. Using a decision table

C. Using an image analysis connected system

D. Using a SAIL form

Natural Language Connected System:

Create a connected system to integrate with the chosen NLP service.

Appian Documentation on Connected Systems: Appian Connected Systems

Appian Community Success Guide: Appian Delivery Methodology

Third-Party NLP Services Integration: Google Cloud NLP Documentation

B. Platform security testing

C. Regulation acceptance testing

Reference: Appian Documentation - Functional Testing

ensuring the application meets business requirements and end-user expectations.

Review the image with the confirmation message:

"Are you sure you want to delete the item?"

According to best practices, which button labels should you choose?

You are an Appian Analyst.

Role of Product Owner:

defining or modeling business processes.

from the Appian database?

A. An expression rule with an integration call

B. An expression rule with a query

C. A process model that uses an Export to Excel smart service

D. An interface object with an integration call

Expression Rule with a Query:

external systems rather than directly accessing the Appian database.

Appian Documentation on Expression Rules: Expression Rules in Appian

Appian Query Entity Function: a!queryEntity() Function

A. Build the deployment pipeline

B. Structure an application support team

C. Conduct release planning

D. Measure the impact of application release

continues to meet business objectives effectively.

A. Estimation of effort to develop

have been asked to review it.

So far, the user story includes acceptance criteria stating:

"Verify that the user can select approve or deny."

"Verify that the user can enter an approval comment."

A. Condition upon selecting either "deny" or "approve"

B. User story description

Reference: Appian Documentation - Acceptance Criteria Examples

Swimlanes are horizontal or vertical sections within a process model diagram.

responsible for the activities.

Appian Documentation on Process Modeling: Process Models

B. The customer needs to be able to run their application on mobile devices

D. The customer needs to be able to run their application in a browser

Multiple Site Tabs for Personas (C):

specific parts of the application.

Browser-Based Application (D):

access and a consistent user experience across different platforms.

Why Not Other Options?:

Appian Documentation on Building Mobile-Ready Applications: Mobile App Development

Appian Community Success Guide: Appian UX Best Practices

an intermediate event, specifically a timer intermediate event, is the appropriate notation.