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A R T I C L E I N F O A B S T R A C T
Keywords: Purpose: Psychological therapists are vulnerable to developing burnout due to the frequent exposure to emotive
Burnout narratives of distress. Several quantitative systematic reviews have provided an overview of the risk and pro
Stress tective factors associated with therapist burnout. To date, however, no qualitative systematic reviews on ther
Mental health
apist burnout have been carried out. This systematic review aimed to explore the experiences and impact of
Psychological therapists
Psychologists
burnout in psychological therapists, and the strategies they use to adapt to it.
Systematic review Design: Systematic searches of three electronic databases (CINHAL EBSCO, Medline EBSCO and PsycINFO
EBSCO) were conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses
(PRISMA). Papers were screened at title and abstract and full-text review stages. The Critical Appraisal Skills
Programme (CASP) qualitative checklist was used to evaluate the methodological quality of the included studies.
Results: Nine peer-reviewed papers met the eligibility criteria. The findings stressed the severe professional and
personal impact that burnout can have on therapists. The quality of the study designs of the included papers was
overall good. The main limitations included risk of recruitment and selection bias, transparency and credibility
issues due to lack of reporting on data saturation and reflexivity, and reduced transferability due to the quali
tative methodologies and small sample sizes used.
Conclusions: Further research is needed to expand on these findings and develop a greater understanding of the
experiences and management of burnout in psychological therapists. Future studies could use mixed-method
designs and larger sample sizes to increase transferability. Theoretical implications and clinical recommenda
tions are discussed.
1. Introduction 2019), the distinction between compassion fatigue and burnout is less
clear-cut as they share important conceptual elements, such as
The term burnout was introduced by Freudenberger (1974), who emotional exhaustion, fatigue and disengagement (Nolte et al., 2017).
described it as a process of physical and emotional exhaustion, fatigue, Similarly, occupational stress and burnout have both been associated
detachment and self-doubt that people who work in caring and sup with psychological suffering and impairment due to work pressures and
porting roles can experience (Freudenberger, 1974). Maslach’s defini demands, thus maintaining a stronger conceptual link (Simionato and
tion of burnout emphasises the enduring nature of this type of stress, Simpson, 2018).
involving depersonalisation, emotional exhaustion and a reduced sense Burnout has been identified as a significant work-related challenge
of personal accomplishment (Maslach, 1982). Burnout has been asso for psychologists and psychological therapists (McCormack et al., 2018;
ciated with a number of conceptually similar constructs, such as Simionato and Simpson, 2018) and, more generally, in mental health
compassion fatigue (Bhutani et al., 2012), occupational stress (Sim settings, with between 21% and 67% of services reporting high levels
ionato and Simpson, 2018), vicarious trauma and secondary traumatic (Morse et al., 2012). High prevalence rates of burnout have also been
stress (Nolte et al., 2017). While it is easier to differentiate burnout from found in other medical professions, such as nurses, 11.23% (Woo et al.,
vicarious trauma and secondary traumatic stress, given that these two 2020), and medical and surgical residents, ranging from 27.72% to
concepts both entail exposure to traumatic content (Rauvola et al., 57.18% (Low et al., 2019). However, the frequent exposure to narratives
* Corresponding author at: Department of Clinical Psychology and Psychological Therapies, Norwich Medical School, University of East Anglia, Norwich, NR4 7TJ.
E-mail address: vivolom87@gmail.com (M. Vivolo).
1
This research was carried out as part of the first author’s doctoral thesis for the Doctorate in Clinical Psychology at the University of East Anglia.
https://doi.org/10.1016/j.mhp.2022.200253
Received 13 June 2022; Received in revised form 11 November 2022; Accepted 16 November 2022
Available online 19 November 2022
2212-6570/© 2022 The Authors. Published by Elsevier GmbH. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
M. Vivolo et al. Mental Health& Prevention 33 (2024) 200253
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M. Vivolo et al. Mental Health& Prevention 33 (2024) 200253
Final electronic searches using the three databases were conducted Due to the methodological heterogeneity of the qualitative studies
from their inception to 27 April 2021 and generated a total of 1,151 included in this review, particularly in relation to the methodological
results, with the PsycINFO database yielding 667 results, and the and analytical frameworks employed, results were synthesised using a
CINHAL and Medline databases yielding 216 and 268 results, respec narrative synthesis approach (Popay et al., 2006). Narrative synthesis is
tively. After removing duplicates, 885 studies were retained (see Fig. 1) a commonly used synthesis approach for systematic reviews. This
and screened by the first author (M. V.). Studies were initially screened approach involved developing an interpretation of the review’s findings
at title and abstract stage. Following the title and abstract screening, 35 that can contribute to assessing their applicability and relevance in the
articles were retained and screened at full-text stage. This led to a further context of psychological therapists’ experiences of burnout. In order to
reduction and nine studies were subsequently included in the review, organise the findings from the included studies, a preliminary analysis
having met the inclusion criteria. Hand-searching the reference lists of was carried out. This involved reading and immersing in the results and
the included studies did not generate any further results. discussion sections of the included papers to familiarise with the data
Random samples of 25% of papers at both title and abstract (N=214) and develop an initial description of the findings. Subsequently, the
and full-text (N=9) review stages were screened by an independent characteristics of the findings from the included studies were explored
reviewer, who was not part of the research team. The percentage through the use of grouping, clustering and tabulation. Findings were
agreements with the first author (M. V.) were high, 99% (N=212) at title clustered based on their research questions and the relevance of their
and abstract screening stage and 89% (N=8) at full-article review stage. data for the current review. Finally, a critical evaluation of the strength
Disagreements between the first author (M. V.) and the independent of the synthesis was provided (Popay et al., 2006).
reviewer were resolved by consensus, consulting and referencing the
eligibility criteria. In addition, the three authors of the review met
2.5. Assessment of methodological quality
regularly to discuss the screening process and any related decisions to
ensure consistency and transparency.
The Critical Appraisal Skills Programme (CASP) qualitative research
checklist was used by the first author (M. V.) to assess the methodo
logical quality of the papers included in this systematic review (CASP,
Fig. 1. PRISMA Flow Diagram showing the Screening and Selection Process.
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M. Vivolo et al. Mental Health& Prevention 33 (2024) 200253
2017). The checklist has 10 questions that consider research aims, Two studies (Clarke et al., 2020; Sciberras and Pilkington, 2018) did not
methodology, research design, recruitment strategies, data collection include some of their findings due to lack of sufficient evidence or
methods, reflexivity of researchers, ethical issues, data analysis, pre relevance to the research question. The findings in Sim et al. (2016)
sentation of findings and their contribution to the existing literature appeared to reflect the structure of the interview questions rather than
(CASP, 2017). As recommended by the Cochrane Group, the CASP providing an analytic narrative based on the data. All included studies
checklist was used as a guiding framework to inform the synthesis and employed at least one credibility check, including team debriefing and
the findings (Long et al., 2020; Noyes et al., 2018), and was not used to consultation amongst the authors and research supervisors (Clarke et al.,
exclude studies. The findings of the methodological appraisal were 2020; Hammond et al., 2018; Papadomarkaki and Lewis, 2008; Sim
discussed with the second (J. O.) and third author (P. F.). Disagreements et al., 2016), involving additional analysts (Norrman Harling et al.,
in interpretation were resolved through consultation. 2020), using memos and reflexive diaries (Cramond et al., 2020; Turn
bull and Rhodes, 2019), carrying out multiple reviews of theme and
3. Results code identification processes (Reitano, 2021), and participant validation
procedures (Clarke et al., 2020; Sciberras and Pilkington, 2018). All the
3.1. Data extraction outcome studies presented their findings in relation to their research questions.
All except one of the studies (Papadomarkaki and Lewis, 2008) dis
Nine papers met the inclusion criteria and were therefore included in cussed the generalisability and/or transferability of their findings as one
the review. Three main themes were identified: the experience and of the limitations of the research. All included studies discussed their
impact of burnout, the factors contributing to burnout, and the strategies findings in relation to the existing literature and made at least some
that help to prevent and reduce burnout. recommendations for future research and practice. The lack of reporting
Key information from the included studies was extracted using a data on dropouts and exclusions in seven of the nine included studies implied
extraction form, comprising study aims and research questions, sample that the risk of recruitment and selection bias was not addressed. Lim
size and characteristics, study setting and context, recruitment and data itations around generalisability and transferability have been acknowl
collection techniques, and analytical methodology (see Table 2). A edged in eight of the nine studies. The qualitative methodologies and the
summary of the key findings was also provided (Table 3). small sample sizes of these studies hinder generalisations to wider
populations of psychological therapists and practitioners. Overall, all
3.2. Quality assessment and presentation of findings the studies included in the review provided useful data to address the
research questions.
The results of the critical appraisal process are summarised in
Table 4. Based on the information provided in the published papers, 3.3. The experience and impact of burnout
Cramond et al. (2020) and Hammond et al. (2018) met all the criteria of
the CASP checklist, while Papadomarkaki and Lewis (2008) and Sim Therapists’ experiences of burnout (and related concepts) and its
et al. (2016) met the fewest criteria. impact were described in all the included studies. Therapists reported a
All included studies used an established qualitative methodology number of physical, emotional and psychological difficulties associated
that was in line with the aims of the research. In terms of recruitment, with burnout, which significantly affected their lives. Therapists talked
most studies used either purposive recruitment techniques or snowball about feeling fatigued and struggling to focus at work, describing a sense
recruitment strategies. All the studies assessed included at least some of ‘being there but not being there’ (Clarke et al., 2020). The emotional
information about the inclusion and exclusion criteria, with the excep impact of these difficulties was evidenced by the participants’ experi
tion of one study (Papadomarkaki and Lewis, 2008). All studies pro ences of feeling numb and demotivated. Similarly, their professional
vided a rationale for using semi-structured interviews to collect data and efficacy and emotional availability were also affected. As a result,
included at least some detail about the content of the interview (e.g., therapists reported experiencing decreased personal accomplishment,
interview schedule and questions). which led to being unable to work (Turnbull and Rhodes, 2019).
Only three studies specifically referenced the concept of saturation One of the participants described the intense experience of feeling
when explaining their data collection process (Clarke et al., 2020; Cra exhausted and fatigued due to stress and burnout:
mond et al., 2020; Hammond et al., 2018). While data saturation can be ‘I’ve had these setbacks with burnout … I was sitting in my car after
operationalised in different ways (Saunders et al., 2018), it is important an intense week, where I’ve done lots of travel and done things in other
for researchers to consider it in order to increase credibility and trans places, in my job. And afterwards, I had to stop the car and sort of let it
parency (Fusch and Ness, 2015). Only 5 of the 9 studies (Clarke et al., spin for a while, and get out. And I got so scared, I thought ‘Dammit! My
2020; Cramond et al., 2020; Hammond et al., 2018; Norrman Harling brain is whacked now’’ (Norrman Harling et al., 2020, p. 9).
et al., 2020; Sciberras and Pilkington, 2018) referenced researcher Another participant talked about the lack of motivation and sense of
reflexivity and its impact on the study, which impedes wider implica dread experienced when feeling burnt-out:
tions on their credibility (Dodgson, 2019). Three additional studies ‘. . . One of the main things I remember is driving to work. . . just
(Reitano, 2021; Sim et al., 2016; Turnbull and Rhodes, 2019) considered wishing I felt sick that day or, you know, that I get a flat tyre or some
the position of the researcher to counter biases and assumptions but thing just so I didn’t have to go’ (Hammond et al., 2018, p. 7).
without referencing reflexivity. Reflexive diaries, memos, regular Four of the included studies (Clarke et al., 2020; Papadomarkaki and
reflection and involving additional researchers to review themes and Lewis, 2008; Sim et al., 2016) highlighted the extent to which burnout
interpretations were some of the most commonly cited tools used to affected therapists’ personal lives and relationships. This lack of
counter researcher bias and promote reflexivity. emotional availability experienced by therapists when feeling depleted
All papers except two (Papadomarkaki and Lewis, 2008; Sim et al., and burnt-out seemed to permeate their personal relationships with
2016) explained how and where ethical approval for their research was family and friends, leading to reduced social contact, isolation and
granted. All but three studies (Clarke et al., 2020; Papadomarkaki and loneliness. As one of the participants described:
Lewis, 2008; Turnbull and Rhodes, 2019) described how the research ‘...I’m just like a zombie at the end of the day...And then kind of
was explained to participants, included information about the process of having that blunt, you know, when other people tell you stuff, you’re
obtaining participants’ consent, and how confidentiality was main just kind of like ‘I wanna have that emotion, and I wanna show you that,
tained. All studies used an established qualitative method and described but I’ve literally got nothing left in the tank’, ‘...And so it feels like the,
their analytical process, although their level of detail varied. All the the, the more, um... infinite some of those levels [of empathy] are in the
studies presented their findings including at least some of their data. room, in therapy, then the more finite they become out there in personal
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Table 2
Study characteristics.
Author(s), Date and Aims Sample Size and Characteristics Setting and Context Recruitment and Data Analysis
Country Data Collection Methodology
Techniques
Clarke et al. (2020), To explore the perceived effects of 24 psychologists with varying Government and non- Semi-structured Thematic analysis and
Australia emotional labour in psychologists training backgrounds (e.g., clinical government agencies, interviews theme frequency
providing individual psychology, counselling independent practice or a (purposive and analysis
psychotherapy. To explore psychology, organisational mix of these three in snowball
whether there are differences in psychology) working primarily in outpatient and community recruitment
the perceived consequences of the provision of individual settings in Australia techniques)
emotional labour between psychotherapy
psychologists with varying levels
of experience
Cramond et al. To explore the experiences of 12 clinical psychologists working Various palliative care Semi-structured Interpretive
(2020), United clinical psychologists working in in palliative care settings in the UK interviews phenomenological
Kingdom palliative care services for adults (purposive analysis
with cancer, and to gain an recruitment
understanding of the impact of techniques)
the work on their self and how
they manage this
Hammond et al. To explore clinical psychologists’ 6 privately practising and solo- Private sector in Australia Semi-structured Thematic analysis
(2018), Australia experiences of burnout employed clinical psychologists interviews
(purposive
recruitment
techniques)
Norrman Harling To explore psychologists’ 8 psychologists working in publicly Both general and Semi-structured Thematic analysis
et al. (2020), experiences of compassion fatigue funded organisations specialised publicly funded interviews
Sweden and identify individual, care settings in Sweden (purposive
interpersonal and organisational recruitment
factors perceived as protecting or techniques)
contributing, to identify
successful coping strategies used
by psychologists
Papadomarkaki & To capture, explore and describe 6 counselling psychologists Different mental health Semi-structured Thematic analysis
Lewis (2008), the way counselling psychologists working in different mental health care settings, including interviews (did not informed by interpretive
United Kingdom experience work-related stress, care settings NHS services and private specify recruitment phenomenological
focussing on their professional practice in the UK techniques) analysis
behaviour and the impact on their
personal lives and ways of coping
with stress
Reitano (2021), To explore how psychological 6 participants (3 counsellors, 2 Oncology settings, Semi-structured Interpretive
United Kingdom therapists perceive occupational psychotherapists and a counselling including an acute hospital interviews phenomenological
stress and team environment in psychologists) working in oncology and a cancer care charity in (purposive analysis
oncology settings, including the settings the UK recruitment
specific aspects they find most techniques)
challenging and what helps them
to promote and maintain
resilience
Sciberras & To explore the issues faced by 7 psychologists working in public Public mental health Semi-structured Interpretive
Pilkington psychologists working in MDT’s mental health services services in Malta interviews phenomenological
(2018), Malta in public mental health services, (purposive analysis
where the leading treatment recruitment
philosophy is based on the techniques)
medical model, to explore how
psychologists cope with these
issues and what would help them
to cope better
Sim et al. (2016), To examine thriving, burnout and 14 staff psychologists working at Different college and Semi-structured Consensual qualitative
United States coping strategies (and what college and university counselling university counselling interviews research
contributes to these) of early and centres centres located in the US (snowball
later career psychologists working recruitment
at college and university techniques)
counselling centres in the US, to
explore whether early and later
career psychologists differ in
terms of thriving, burnout and
coping strategies
Turnbull & Rhodes To explore psychologists’ lived 17 psychologists (2 groups, 10 Various services, including Semi-structured Narrative inquiry
(2019), Australia experience in relation to burnout, participants self-identified as child protection, private interviews
recovery and wellbeing having experienced burnout, 7 and public hospitals, non- (snowball
participants self-identified as not profit organisations and recruitment
having experienced burnout) independent practice in techniques)
working across a wide variety of Australia
services
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Table 4
Summary of critical appraisal using the qualitative CASP checklist (CASP, 2017).
Summary of Assessment of Study 1 Study 2 Study 3 Study 4 Study 5 Study 6 Study 7 Study 8 Study 9
Methodological Quality using
CASP checklist (CASP, 2017)
Hammond Norrman Turnbull & Papadomarkaki & Cramond Reitano Sciberras & Clarke Sim
et al. (2018) Harling et al. Rhodes Lewis (2008) et al. (2020) (2021) Pilkington et al. et al.
(2020) (2019) (2018) (2020) (2016)
Note. √: fully met; √/Х: partially met; Х: not met; Can’t tell: unable to assess.
work...’ (Sciberras and Pilkington, 2018, p. 154). sector. Their experience of burnout was associated with the challenges
The lack of adequate resources, time pressures, working overtime, faced within a medical system that was perceived as rigid and hierar
the impact of non-clinical work, such as administration and managerial chical, where doctors and psychiatrists would take the most important
tasks, high caseloads, poor quality supervision, and the clinical decisions, including those related to the provision of psychological in
complexity of their work were the most commonly faced challenges. terventions. Therapists reported conflicting feelings stemming from
Therapists identified the lack of training to support their clients ethical dilemmas and disagreeing with the dominant values of the
adequately, a poor understanding of their role in the teams, the subse medical model, which did not focus on developing a collaborative and
quent ambiguity and uncertainty about the nature of their work, and the empowering approach to supporting clients. As one of the participants
ethical challenges caused by the disparity between increasing demands described:
and poor resources as significant factors contributing to burnout. These ‘My role in the mental health system is something that often does
factors fuelled their sense of powerlessness and hopelessness, as one of make me feel anxious because I feel that (…) I don’t sort of fit in with the
the participants stated: medical model, which is the prevalent view in the service that I work in,
‘It’s straining when we don’t have the resources, when we know that and (…) I have a lot of doubts about what I am doing sometimes,
we could have done something, but the resources aren’t enough. (…) So whether we really help people that much in the long run or not’
we don’t feel like we can stand behind what we deliver’ (Norrman (Papadomarkaki and Lewis, 2008, p. 44).
Harling et al., 2020, p. 8).
Three studies (Papadomarkaki and Lewis, 2008; Reitano, 2021; 3.5. Strategies that help to prevent and reduce burnout
Sciberras and Pilkington, 2018) linked the ethical issues experienced by
the therapists to the difficulties of working within a medical model. All the included studies highlighted strategies that can help to pre
Therapists reported facing ethical dilemmas such as being asked to vent and reduce burnout. All bar two of the included studies (Clarke
persuade their clients to engage in therapy, following the recommen et al., 2020; Papadomarkaki and Lewis, 2008) identified implementing
dations of the medical team (Reitano, 2021), and doubting the value of self-care strategies as a way of reducing and preventing burnout. Par
their input, particularly when being requested to provide short-term ticipants described self-care as a set of tools to embed in their routine,
interventions, perceived as inflexible and unhelpful (Papadomarkaki including looking after themselves physically (e.g., eating and sleeping
and Lewis, 2008; Reitano, 2021). The experience of these challenges well), seeing family and friends, and nurturting hobbies and interests in
conveyed a sense of powerlessness that left therapists frustrated at not their spare time. Participants saw self-care as an essential component in
feeling ‘trusted’ and ‘valued’ (Sciberras and Pilkington, 2018). As one ‘building resilience’ (Norrman Harling et al., 2020; Reitano, 2021) and
participant highlighted: developing a true and ‘authentic self’ (Turnbull and Rhodes, 2019). One
‘I felt that I was not valued as a professional. My work was not being participant described how the implementation of self-care strategies
seen and valued for what it was . . . so when I started to experience this, I helps to prevent stress and fatigue:
said: ‘This is not why I became a psychologist, this is not exactly how I ‘I’m much better at noticing my compassion fatigue now. I can see
wanted to work! . . . I was not trusted and that was my major issue with what’s happening (…) and I can try and change things. (…) Like ‘oh,
this’ (Sciberras and Pilkington, 2018, p. 154). now this happened, I have to change tracks here’ (Norrman Harling
These studies emphasised the tensions that burnt-out therapists et al., 2020, p. 10).
experienced within the medical model, both in the public and private Seven studies discussed the impact of supervision on therapist
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M. Vivolo et al. Mental Health& Prevention 33 (2024) 200253
burnout. Participants described good quality supervision as a funda working within services that adopted a medical model as their organ
mental space to process difficult feelings and emotions related to their isational framework difficult. The clash of perspectives and beliefs,
work, while maintaining adequate standards of good practice. This particularly in relation to offering collaborative, patient-centred and
‘great source of support’ (Reitano, 2021) allowed them to share their psychologically informed care to clients, appeared to raise ethical con
challenges without feeling judged: cerns that made participants feel devalued and unappreciated, which
‘Supervision has taken the pressure off me; it’s allowed me to share contributed to the development of burnout. As others have suggested
what’s going on for me (…). Sometimes the supervisor can help me to (Simionato et al., 2019), exploring the ethical and values-based impli
see something in a different way, to look something in a different way cations of burnout can help to gain a deeper and more comprehensive
and I’ll think: ‘oh, yeah!’ and I’ll go on from that way’ (Papadomarkaki understanding of the issues faced by psychological therapists.
and Lewis, 2008, p. 45). The findings of this review have emphasised the importance of in
Five studies (Norrman Harling et al., 2020; Papadomarkaki and dividual and systemic coping strategies to reduce therapist burnout.
Lewis, 2008; Reitano, 2021; Sciberras and Pilkington, 2018; Sim et al., Implementing self-care strategies was perceived as one of the most
2016) explored the role of peer support in reducing burnout. Partici effective ways to prevent and alleviate burnout. It seems that partici
pants described the support they receive from other colleagues as ‘vital’ pants found the prompt use of self-care and wellbeing tools essential to
and ‘invaluable’ for managing work-related stress. One participant, for prevent burnout and foster wellbeing. The wide range of tools
example, talked about the restorative nature of peer support: mentioned by the participants suggests that self-care strategies can be
‘[At lunchtime I] go into the staff lounge because there’s a good mix personalised and customised to meet their individual needs. It has been
of people in there … we jokingly refer to it as the no empathy zone … we theorised that self-care acts as a buffer, enhancing professional satis
laugh at ourselves … it’s restorative’ (Sim et al., 2016, p. 392). faction and thus protecting against the effects of burnout and preserving
Five studies (Cramond et al., 2020; Norrman Harling et al., 2020; wellbeing (Rupert and Dorociak, 2019). This review also validated the
Sciberras and Pilkington, 2018; Sim et al., 2016; Turnbull and Rhodes, role of systemic and organisational strategies in preventing and man
2019) highlighted the importance for therapists to find meaning in their aging burnout, such as effective supervision and peer support. Partici
professional role. Job satisfaction achieved through finding meaning pants found good quality supervision very valuable in preventing
and purpose in their day-to-day work was seen as a helpful strategy to burnout and maintaining wellbeing, particularly when processing their
alleviate burnout. Therapists described working with people in distress own feelings and emotions. Adding to existing literature in the area
as ‘a privilege’ and ‘an absolute humbling honour’ (Cramond et al., (Connor et al., 2018; Simionato et al., 2019), the review found that this
2020). Seeing improvements in clients’ quality of life was highly valued focus on self-reflection, rather than case-management, plays a key role
by therapists and seen as ‘the biggest reward you can get’ (Sciberras and in reducing stress and promoting therapist wellbeing, and can provide
Pilkington, 2018). opportunities to consider and address organisational and systemic fac
tors contributing to burnout. The findings of the present review high
4. Discussion lighted the key role of peer support when facing work-related adversity
and burnout. Participants talked about peer support and supervision as a
The present review aimed to explore therapist burnout from a restorative space where difficulties are normalised, both formally and
qualitative perspective, synthesising studies to develop a richer under informally. It seems that the flexible nature of peer networks allows
standing of the difficulties and challenges experienced by psychological therapists to maximise opportunities to give and receive support, thus
therapists, as well as their professional and personal coping strategies. addressing a wide range of therapist needs (Rothwell et al., 2019).
The findings appear to validate the dynamic and fluid nature of burnout Finally, finding meaning in day-to-day work was also seen as an effective
(Maslach and Leiter, 2016), highlighting that the experience of burnout coping strategy to mitigate therapist burnout. Participants valued being
in therapists is complex, affecting a number of areas, including their able to help others and being part of their recovery journey. Seeing
physical and emotional wellbeing, and the boundaries between personal improvements in clients’ wellbeing and quality of life enables therapists
and professional lives. Participants talked about feeling depleted and to feel valued and experience a sense of purpose. Being able to
emotionally disconnected from their role, and being unable to support conceptualise work-related stress in relation to meaning and purpose
their clients effectively. This is consistent with existing research on has been shown to be a healthy coping mechanism that increases stress
therapist burnout and its impact on their wellbeing and professional tolerance and decreases work-related ambiguity and uncertainty (Ian
effectiveness (Morse et al., 2012; Simionato et al., 2019). nello et al., 2017).
The impact of burnout on therapists’ personal lives was also evi
denced, leading to reduced social engagement and lessened ability to 4.1. Clinical implications and recommendations
connect and empathise with others. It appears that therapists’ reduced
effectiveness and motivation impaired their ability to engage in thera The findings of this review demonstrate the impact that therapist
peutic work meaningfully, thus reinforcing their dissatisfaction. These burnout can have on their ability to work effectively, which has
findings contribute to existing research on therapist burnout, stressing important implications in terms of staff absenteeism, turnover and
the link between the manifestations of burnout, therapist effectiveness, retention. This appears to be in line with previous findings suggesting
absenteeism and turnover (Connor et al., 2018; Maslach, 1982; that lower therapist wellbeing is associated with increased likelihood to
McCormack et al., 2018; Simionato and Simpson, 2018; Simpson et al., leave their roles (Summers et al., 2021). Services should consider pro
2019). moting a culture in which staff wellbeing is safeguarded. National
The review also highlighted some important contributing factors to guidelines and policies are increasingly recognising that preserving and
developing burnout. Participants identified the systemic and organisa maintaining staff wellbeing also has longer-term economic benefits, as a
tional challenges they faced as the most significant contributing factors. recent report by the National Health Service (NHS) in England under
It appears that therapists perceive systemic and organisational chal scored (Health Education England, 2019). Managers and supervisors
lenges as something they have little or no control over, which fuels their should be trained to discuss and review burnout factors and related
sense of powerlessness and hopelessness. Some of these organisational difficulties regularly with their supervisees, offering access to additional
difficulties seemed to foster the awareness of clashing values, with support and training when needed (Simionato et al., 2019).
related ethical implications. Therapists experience ethical dilemmas Supervision remains a cost-effective preventative measure for ther
stemming from dealing with systemic issues they do not feel in control apist burnout. The findings of this review provide evidence that thera
of, which can increase the sense of responsibility they carry (McCor pists utilise supervision to manage and reflect on their own feelings and
mack et al., 2018; Simionato et al., 2019). Similarly, participants found emotions. As highlighted in the present review, in addition to offering
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M. Vivolo et al. Mental Health& Prevention 33 (2024) 200253
case-management, effective supervision should provide a space for which staff wellbeing is protected. Further research on therapist burnout
therapists to reflect on systemic and organisational challenges, and the using different methodological approaches and larger samples is needed
impact this has on their clinical work. Given its focus on emotional to increase transferability. Adopting distinct conceptualisations of
challenges, self-reflection in supervision may be a more effective mea burnout and including other kinds of psychological therapists could
sure to prevent therapist burnout (Jones and Thompson, 2017; Rothwell provide further insight into the experiences of therapist burnout.
et al., 2019; Simionato et al., 2019). Relying on peer support was also
validated as an invaluable coping strategy. Whilst peer support Author declaration template
commonly features as an important aspect of practice in the professional
work of many psychological therapists, services should pro-actively We wish to confirm that there are no known conflicts of interest
facilitate relational and peer-based activities, such as mindfulness and associated with this publication and there has been no significant
self-compassion classes, offering therapists opportunities to engage financial support for this work that could have influenced its outcome.
meaningfully with their colleagues (Lomas et al., 2019; Simionato et al., We confirm that the manuscript has been read and approved by all
2019). Evidence shows that relational networks increase awareness of named authors and that there are no other persons who satisfied the
wellbeing-related difficulties, promote compassion within the work criteria for authorship but are not listed. We further confirm that the
place (Simpson et al., 2020), and address needs that formal supervision order of authors listed in the manuscript has been approved by all of us.
tends to neglect (Rothwell et al., 2019). Finally, this review highlighted We confirm that we have given due consideration to the protection of
that finding meaning in their work and appraising stress in relation to intellectual property associated with this work and that there are no
values and beliefs systems helped therapists to manage burnout-related impediments to publication, including the timing of publication, with
challenges. Services should consider psychoeducational training and respect to intellectual property. In so doing we confirm that we have
practices that enhance self-reflection, such as mindfulness and reflective followed the regulations of our institutions concerning intellectual
practice, to encourage therapists to get in touch with their values and property.
embrace work-related stress as a natural part of their work (Lomas et al., We understand that the Corresponding Author is the sole contact for
2019; Simionato et al., 2019). the Editorial process (including Editorial Manager and direct commu
nications with the office). He is responsible for communicating with the
4.2. Strengths, limitations and future research other authors about progress, submissions of revisions and final
approval of proofs. We confirm that we have provided a current, correct
To our knowledge, this is the first systematic review synthesising email address which is accessible by the Corresponding Author.
qualitative studies on burnout in psychological therapists. The meth
odological appraisal of the included papers was discussed and consensus
Declaration of Competing Interest
reached with the second (J. O.) and third author (P. F.).
One of the limitations of this review was related to the definition of
None.
psychological therapist. This encompassed a number of professionals,
including different kinds of psychologists and psychotherapists, but
excluded other professionals, such as sport psychologists, counsellors, Acknowledgements
trainees, and students. Studies including these professionals could pro
vide further insight into the experiences of burnout in psychological We would like to thank Lia Tostevin, Children’s Wellbeing Practi
therapists. This review included studies on psychological therapists tioner in the Cambridgeshire and Peterborough Emotional Health and
practising in both public and private sectors. Future research could Wellbeing Service, for her role as an independent reviewer of papers at
differentiate these sectors to explore differences and similarities, and title and abstract and full-text review stages.
whether the experiences and processes of burnout differ depending on
the context in which therapists operate. Taking into account the expe Supplementary materials
riences of therapist burnout in education and training settings through
the recruitment of trainees and students could help to gain a more Supplementary material associated with this article can be found, in
comprehensive understanding of this phenomenon early in their pro the online version, at doi:10.1016/j.mhp.2022.200253.
fessional development, thus uncovering further learnings. All the studies
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