PROVIDING A CONTEXT TO YOUR ASEAN

TRAINING

Trainee PowerPoint Introduction to

the Mutual Recognition Arrangement,
competency-based training and
assessment with explanatory notes for Trainers

Slide 1
 Section 1
The Context of your ASEAN training

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2 Slide 2
The Context of your ASEAN training
 Welcome
 Please read the ‘Introduction to Trainee Manual’ at the front
of the Trainee Manual
 The Introduction will give you a good
understanding of:
 What a toolbox is and what it contains
 Introduction to competency-based
training and assessment
 The various components of the
toolboxes
 Any questions?

Slide 3
 The Context of your ASEAN training
Before the toolboxes were written the ASEAN Secretariat:
 Had already chosen the competency-based training
and assessment system to train people to work
in the tourism and hospitality industry throughout
all the ASEAN member states
 Developed a Common ASEAN Tourism
Curriculum (CATC) - an agreed
242 Competency Standards for the hotel
and tourism industries in Housekeeping,
Front Office, Food & Beverage Services,
Food Production, Tour Operations and
Travel Agencies
 Produced a Regional Qualifications Framework and Skills
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Recognition System (RQFSRS)
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 Putting the Toolbox Project in Context
Addressing some of the problems with tourism in the
ASEAN member states
The CATC and the toolbox projects were in response to:

 Lack of common tourism curriculum amongst

the ASEAN member states

 Varied standards of tourism human resource

capability across the region

 No mutual recognition of tourism skills and

qualifications across the ASEAN region

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 Putting the Toolbox Project in Context
Purpose of toolbox projects
The CATC and development of 242 toolboxes for training and
assessment were designed to help accelerate the establishment of
ASEAN Economic Community (AEC) by 2015. The AEC would:
 Transform ASEAN into a regional destination
 Enable the ASEAN Region to have free
movement of:
 Goods
 Services
 Investment and
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 Skilled Labour

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 Putting the Toolbox Project in Context
Characteristics of AEC
 A single market and production base

 A highly competitive economic region

 A region of equitable economic

development

 A region fully integrated into the global

economy

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 Putting the Toolbox Project in Context
Development of MRA on Tourism Professionals
The MRA was adopted by all ASEAN Tourism Ministers with
the purpose of providing greater integration and a common
approach to Tourism standards in each ASEAN Member State.
Objectives of Mutual Recognition Arrangement (MRA):

 To facilitate mobility of Tourism Professionals and

 To exchange information on best practices

in competency-based education and training
for Tourism Professionals and to provide
opportunities for cooperation and capacity
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building across ASEAN Member States
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 Putting the Toolbox Project in Context
Benefits of MRA on Tourism Professionals
 Facilitate mobility of tourism professionals based on the tourism
competency qualification/ certificate

 Enhance conformity of competency-based training/education

 Skills recognition

 Improve the quality of tourism human resources (graduates are

ready to work in the industry)

 Enhance the quality of tourism services

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 Putting the Toolbox Project in Context
Developing 242 Toolboxes for each Competency
Standard in the 6 Labour Divisions
Key Objective:
 Produce 242 Toolboxes for the 6 Labour Divisions of:
 Front Office

 Housekeeping

 Food Production

 Food & Beverage Service


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 Tour Operations

Slide 10
 The Toolbox Project
Where can I find the toolboxes?
 Your Trainer will give you a soft or
hard copy of the toolbox you are studying
 You can also find soft copies of the
toolboxes at www.waseantourism.com
The website above also has:
 A list of the 242 competencies
 Draft and final toolboxes and associated supplementary materials
available for downloading
 Copies of PowerPoint presentations given at previous national
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and regional workshops
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 The Toolbox Project
Using the Website
To access resources on www.waseantourism.com:
USER NAME: guest
PASSWORD: guest1

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 Section 2
The ASEAN Acronyms – what do they all mean?

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 The ASEAN Acronyms
 Your Trainer will give you a ‘List of ASEAN Acronyms’

 Your Trainer will explain the meaning of any of the

acronyms you don’t understand

 This section will go into more detail about some

acronyms that may affect the experience of your
training

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 The ASEAN Acronyms
AADCP ASEAN – Australia Development Cooperation Program.

ACCSTP ASEAN Common Competency Standards for Tourism Professionals.

AEC ASEAN Economic Community.

AMS ASEAN Member States.

ASEAN Association of Southeast Asian Nations.

ASEC ASEAN Secretariat.

ATM ASEAN Tourism Ministers.

ATPMC ASEAN Tourism Professionals Monitoring Committee.

ATPRS ASEAN Tourism Professional Registration System.

ATFTMD ASEAN Task Force on Tourism Manpower Development.

CATC Common ASEAN Tourism Curriculum.

MRA Mutual Recognition Arrangement.

MTCO Mekong Tourism Coordinating office.

NTO National Tourism Organisation.

NTPB National Tourism Professional Board.

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RQFSRS Regional Qualifications Framework and Skills Recognition System.

TPCB Tourism Professional Certification Board.

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 The ASEAN Acronyms
Some key ASEAN acronyms are:
 ASEAN Common Competency Standards for Tourism
Professionals (ACCSTP): minimum requirements of competency
standards in hotel and travel services aim to upgrade tourism services

 ASEAN Tourism Professional Monitoring Committee (ATPMC)

consists of ASEAN National Tourism Organisations (NTOs) and
appointed representatives from the National Tourism Professional
Boards (NTPBs)

 ASEAN Tourism Professional Registration System (ATPRS): a

web-based facility to disseminate details regarding the list of Foreign
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Tourism Professionals

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 The ASEAN Acronyms
 Common ASEAN Tourism Curriculum (CATC): the common
curriculum for ASEAN Tourism Professionals as mutually agreed
upon by the ASEAN Tourism Ministers upon recommendation by
the ASEAN NTOs
 National Tourism Professional Board (NTPB): the Board for
Tourism Professionals composed of representatives from the public
and private sectors including academics and other relevant tourism
stakeholders, to be determined by the respective ASEAN NTOs
 Tourism Professional Certification Board (TPCB) refers to the
government board and/or agency authorised by the government of
each ASEAN Member State primarily responsible for the
assessment and certification of Tourism Professionals.
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 Section 3
What is a CATC Competency Standard?

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 Activity 2
 Complete the following sentence:

 A competency is

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 Competency is a combination of the skill, knowledge and
attitude required to perform a task or job to the standard expected
in the work place

Competence

Manual Skill

Attitude Knowledge

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 What is a Competency Standard?
You can find the Competency Standards at http://www.waseasntourism.com
 User name: guest
 Password: guest1
Competency standards are descriptions of the skills
and knowledge required to perform a task/activity to
a defined standards
 Can be used within different contexts:
 By an individual enterprise
 By an industry
 By government
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Competency Based Training and Assessment are processes that focus on the
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transfer and validation of the competency standard

Slide 21
Activity 3

 List the uses of ASEAN

competency standards

Slide 22
Competency Standards can be used for :
 Job Design
 Job Descriptions
 Performance Appraisal
 Selection Criteria
 Career Path Development
 Identification of Training Needs
 Development of Training Programs
 Certification
 The above activities in combination aim to increase customer
satisfaction through better employee performance

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What is competency based training and
assessment ?
 CBT is an approach to vocational (work) education and training
that places emphasis on what a person can do or is required to do
in the workplace
 It is not time based
 Participants’ achievements are measured against competency
standards rather than against the achievement of other learners
 For a person to be assessed competent they
need to demonstrate the ability to perform
tasks and duties to the standard expected
in employment
 CBT focuses on the development of skills,
knowledge and attitudes required to achieve
the competency standard
 It is industry relevant

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What is competency based Assessment?
 Competency based assessment is a process of systematically
collecting evidence and making a judgement of a person performance
against the prescribed competency standard

Evidence Criteria

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To be assessed as Competent
 Trainee is able to:
• Perform at an acceptable level of skill
• Organise the required tasks
• Respond and react appropriately when things go wrong
• Fulfil a role in the scheme of things at
work
• Transfer skills and knowledge to new
situations

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Assessment Including Recognition of
Prior Learning
 Recognition of Prior learning or recognition of current competency is
an assessment method that requires a candidate to provide evidence
that through life, education and/or work experience they can
demonstrate the requirements of the competency
 One of the components of the toolboxes is an Assessment Manual
which provides the Assessor with
information regarding the assessment methods
for that particular
competency unit
 Using the Assessment Manual and the competency
standards for that toolbox the Assessor may be
able to assess that you already have certain skills,
knowledge and attitudes related to this competency
standard and therefore do not have to study all
or part of this subject

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