Cat ET Warranty Report Functionality.

This functionality is only for On-Highway truck engines.

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 Table of Contents

Creating and uploading a report. Pages 3 thru 15

Saving a warranty report. Pages 16 thru 22
Opening a new warranty report. Page 23 thru 32
Attaching a Cylinder Cutout Report. Pages 33 thru 39
ECM Descriptions Page 40
SIMSi uploading and viewing Pages 41 thru 45

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 Click Yes

When you launch ET from within STW or stand alone you will get this prompt. Click
Yes if you want to save and submit warranty reports before proceeding.
Click No if want to proceed to Cat ET without saving a warranty report.

If there is any question if it is going to be a warranty claim, you should answer Yes
to the prompt. The .xml file that is created in CAT ET can then be sent to SIMSi
or added to a service report.
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 Fill in all known header information. Follow the instructions at top
for navigation. The “Dealer Code where repair performed” is now required.
The dealer code entries are retained until overwritten. When finished click next.
If you enter a “Work order# or dealer claim#” it will be part of the file name.
(This information is for record keeping and is not required)

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 Click Download to download the reports. All downloads will
become part of the warranty report.

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 A progress bar is displayed while downloading.

Click next when download is finished.

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 Skip this screen until you have run the Cylinder Cutout
Reports. If the repair does not require Cylinder Cutout
Reports you will not need to do anything on this screen.
Click next
See page 31 for instructions on add a cylinder cutout report.

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 The fourth screen is for additional reports. A new row is added
automatically after a description is placed in the first row.
Follow instructions at the top of the service tool screen. The attached
file is not viewable from within the warranty report. You must click the
save icon to save the file and view separately.
Click next.

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 This screen is a summary of the warranty report.
You cannot edit anything on this page. Click upload.

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 One of the following dialog boxes will appear after clicking upload.
Click yes to continue with upload and/or save.

For instructions on saving the report see page 14.

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 A progress bar is displayed while the report is being sent to Caterpillar.

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 After the progress bar is displayed one of the following screens will appear.

Report uploaded successfully.

Report failed. Internet

connection issue. Try
again later or contact
your IT department.

SIMs Errors Report failed. Internet connection

OK. SIMs related issue.
See page 13

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 The following is a list of SIMs related errors.

1 User Invalid. Authorization failed.

2 Checksum not valid. File has been altered.
3 Database unavailable
4 Serial Number invalid or missing
5 Part Number invalid or missing
6 Dealer Code invalid or missing
7 Repair Date invalid or missing
8 Not valid XML file. DTD does not match
9 Duplicate record
10 File Missing
11 Invalid File Type. File must be XML
12 Not a valid version of Warranty Report
13 Unable to process Warranty Report due to unknown reason
14 Session Timeout error
15 Unknown error
16 File size should be less than 3MB
17 Report is Altered
18 Database Problem in retrieving maximum sequence numbers
19 Database Problem while persisting data
20 SUCCESS
21 Parsing Exception. XML may contain Invalid characters

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 There is now an “Upload History” button in the lower right corner.
An upload history screen will appear. For the reports that have not
been uploaded, check the box next to the report and click “Upload
Selected” button

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 Sorting and viewing preferences

Must select file for upload to activate

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 Saving a Warranty Report

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 This screen is a summary of the warranty report.
You cannot edit anything on this page. Click finish. 17
You will be prompted after saving to upload the report
to Caterpillar.
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 File will be saved as “WRPT0XX00000040915082626.xml with no WO #
File will be saved as “WRPT123456040915082626.xml with WO #
WRPT Warranty Report File
0XX00000 engine serial number
123456 Work Order # or Dealer Claim #
040915 Date report was taken (September 15, 2004)
082626 Time report was taken (8:26:26PM)
The file name can be changed to your filing convention. Files are saved in
C:\Program Files\Caterpillar Electronic Technician\Downloads\Warranty
See page # 13 and 14 if you want to change the default file location.

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 Work Order # or Dealer Claim # field filled in.

Work Order # or Dealer Claim # field left blank. X’S will

Appear instead of the Work Order Number.

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 Default file location can be changed.

Select: Utilities-Preferences.

Select: The Directories tab.

Select: Warranty Report Files
Click: Modify.

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 Select desired location. Click OK

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 If you are within STW you must then click on the
“save to service report” button if you want
to save the warranty report to the service report.

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 Opening a warranty report.
There are several ways to open a warranty report. Click Yes
when the screen below appears. Follow the instructions
for opening an existing file for more info (next slides).
1. Button at the bottom of the screen.
2. User is prompted at start up.
3. Dropdown menus.
4. Icon

Click Yes

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 Opening an existing warranty report
( Open a Warranty Report to add a
Cylinder Cutout Report)
This can also be used to open old reports and auto send to SIMSI

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 The first method is to use the drop down menus.
To open a report click Information and then Warranty Report

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 Click No

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 Select the report to be opened.
(The Warranty Report opens to the first screen.)
Click open.

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 The second method is to use an icon on the tool bar.

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 Click No

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 Select the report to be opened.
(The Warranty Report opens to the first screen.)
Click open.

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 The third method is to click on the load button at the bottom of
the screen.

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 Select the report to be opened.
(The Warranty Report opens to the first screen.)
Click open.

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 Adding a Cylinder Cutout Report to the
warranty report

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 The serial numbers must match on the warranty report
and the cylinder cutout report. These are the serial number’s that
are in the file and not the number’s in the file name.

•Attach the “failed” Cylinder Cutout Report to a warranty report

along with the “passed” Cylinder Cutout Report. Save this report. Do
the same for each “failed” Cylinder Cutout Report. Use the same
“passed” Cylinder Cutout Report on each warranty report. Submit all
to SIMS.

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 If it is necessary to add a Cylinder Cutout Test or open a
warranty report file after disconnecting from the truck
follow the steps below.
•Start Cat ET and run in disconnected mode.
•Click File
•Click Open
•Select Warranty Report Data File.
•Select the file you want to open.
•Click open

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 To add a cylinder cutout report. Open the desired file.
Click next on the first two screens.

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 If more than two “Not OK” files Click the top (…) button to attach a
are needed, type the description, failed Cylinder Cutout Report. Click the
then add the file. Unlimited lines bottom (…) button to attach a passed
are added after a description is entered. Cylinder Cutout Report.

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 Select desired report and click open.
You must repeat this for both the “failed”
and “passed” report.

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 Cat ET will show the file name of the attached report.
Cat ET stores Cylinder Cutout Reports in default folder:
C:\Program Files\Caterpillar Electronic Technician\Cylinder Cutout

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 ADEM II – 1998 was the last year engines were manufactured
with these ECMs. These ECMs have 40 pins connectors

ADEM 2000 or ADEM III – Engines are still being produced with these ECMS

A4 - MXS Engines are the only ones with these ECMS as of

January 2005
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 By using the new upload feature in Cat ET you are no longer required to fill out these areas in SIMSi

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 The following slides are instructions on how to view the ECM downloads in SIMSi.

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 Here is the link to SIMSi: https://sims.cat.com/sims/simsi/index.jsp
Click on the Service Reporting tab and then the 'View ECM Download' links in the left nav bar.
Fill in information you want to search on.

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 Select the file you want and click view.

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 Below is a sample of the report.

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