Hayden Littleton Resume

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HAYDEN PROFESSIONAL SUMMARY

LITTLETON
Customer-savvy [Job Title] accustomed to demanding work
with little downtime. Dedicated team player with
demonstrated training and problem-solving abilities.
Excellent interpersonal and time management skills.
Caulk@colostate.edu Talented restaurant team members with strong background
in FOH. Works great with team members and seeks out
Centennial, Colorado
customer service moments. Versed in cleaning and
80112
sanitation, restocking and dining room management.
Successful Front of House Team Member with extensive
restaurant experience. Flexes easily between different
positions to meet demand. Organized professional with
experience in high volume restaurants. Fulfills customer
orders while maintaining clean and safe environment.
Delivers quality food and offers great organizational skills.

SKILLS WORK HISTORY


• Training Junior Team Chick-fil-A - Front of House Team Member
Members 9091 Westview Rd, Lone Tree, CO 80124 • 02/2022 -
• Guest Satisfaction Current
• Operational Efficiency • Portioned and wrapped food to place directly on plates
• Maintaining Clean Work
for service to patrons.
Areas • Monitored food quality and freshness throughout day.
• Restaurant Operation • Served and assisted diners by carrying plates of food,
• Customer Engagement
taking and delivering beverage orders and refilling
• Delivering Orders to Guests
glasses.
• Team Collaboration • Trained new staff in front-of-house procedures, customer
• Guest Interaction
relations, and cleaning.
• Storage Organization • Helped guests at tables when in need of assistance.
• Stock Rotation • Cleaned and organized kitchen, dining and service areas.
• People Skills • Adjusted food preparation methods in accordance with
customer requests.
• Stored food in designated containers and storage areas
EDUCATION
to prevent spoilage.
Cherry Creek High School
• Established welcoming atmosphere by greeting each
Greenwood Village, CO • guest warmly.
05/2022
• Observed diners to respond to additional requests and
determine when meal completed.
High School Diploma
• Registered guest information on database to maintain
accuracy and tracking information.
• Greeted customers and answered inquiries regarding
menu items and specials.
• Kept register accurate through correct billing, payment
processing, and cash management practices.
• Maintained tidy and organized work area to preserve
aesthetics and support cleanliness and quality standards.
• Reset tables between guests by restocking low items and
wiping down surfaces.
• Demonstrated knowledge of menu items and
corresponding ingredients.
• Assisted servers with delivering food, filling beverages,
and retrieving items for guests.
• Followed safety and sanitation policies while handling
food and beverages to uphold proper health standards.
• Utilized POS system to receive and process food and
beverage orders.

Self-employed - Lawn Mowing


Lone Tree, CO • 05/2018 - 09/2022
• Trimmed greenery, shrubs, and hedges to maintain
uniform appearance.
• Obtained feedback from customers to identify areas of
improvement.
• Removed grass clippings and leaves from property using
blower.
• Maintained gardening tools by replacing blades and
fluids.
• Utilized power tools and landscaping machines to
maintain outdoor areas.
• Adjusted mower height and speed settings to
accommodate different types of terrain.
• Mowed lawns of residential properties on weekly basis to
maintain grass length.
• Greeted property owners and other individuals on
property to maintain friendliness.
• Trimmed shrubbery and maintained garden beds to keep
clean and orderly.
• Removed weeds, hazards, and debris from common
pathways to improve usability.
• Emptied and cleaned grass catcher and mulching bags to
discard grass cuttings.
• Monitored and evaluated condition of trees, shrubs,
lawns and flowerbeds.
• Developed and maintained effective working
relationships with clients to secure repeat jobs.
• Removed debris and waste from outdoor areas.
• Edged sidewalks, driveways, and landscape features
using line trimmer.
• Cut trees and shrubs to shape and maintain landscape.
• Performed minor repairs on mower and other lawn care
equipment to maintain working order.
• Performed equipment maintenance and repairs to keep
tools functional for projects.
• Removed rocks and other items from lawn for mower
safety and clean appearance.

Boston Market - Team Member


8507 E. Arapahoe Road, Greenwood Village, CO 80112 •

10/2020 - 04/2021
• Worked scheduled shifts and remained available to work
during coworker absences, holidays, and busy periods.
• Devised and implemented processes and procedures to
streamline operations.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product
knowledge skills to enhance individual and team
performance.
• Kept work areas clean, organized, and safe to promote
efficiency and team safety.
• Optimized customer experience by delivering superior
services and effectively troubleshooting issues.
• Operated register to process payments and collect cash
payment for order totals.
• Addressed and resolved customer complaints in polite
and professional manner.
• Developed strong cooperative relationships with
coworkers and managers.
• Educated staff on organizational mission and goals to
help employees achieve success.
• Trained new team members by relaying information on
company procedures and safety requirements.
• Evaluated customer needs and feedback to drive product
and service improvements.
• Broke down boxes and cartons, disposing of refuse in
proper cardboard receptacles.
• Frequently inspected production area to verify proper
equipment operation.
• Cultivated positive relationships with vendors to deliver
timely and cost-effective supply of services and
materials.
• Conducted regular reviews of operations and identified
areas for improvement.
• Contributed to team success by completing jobs quickly
and accurately.
• Helped meet changing demands by recommending
improvements to business systems or procedures.
• Maintained overall safe work environment with employee
training programs and enforcement of safety procedures.
• Worked different stations to provide optimal coverage
and meet production goals.
• Learned all required tasks quickly to maximize
performance.

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