Scribd Logo
Upload

Welcome to Scribd!

  • 45 views

    Larry Lopez

    Uploaded by

    Larry Lopez
    This document is a resume for Larry Lopez from Douglas City, CA. It summarizes his work history in customer service roles including collections specialist, customer service representative, and cashier. His most recent positions were as a collections specialist and customer service representative for Aptive Environmental, both remotely. Prior to that he worked as a customer service representative for Maximus remotely and as a car dealer in Antioch, CA. He also has experience in food service as a busser and dishwasher at a pizza restaurant. His education includes a high school diploma. He has skills in areas like customer service, organization, cleaning, and technical support. He holds a Microsoft Office Specialist certification.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Larry Lopez

    Uploaded by

    Larry Lopez
    45 views3 pages
    This document is a resume for Larry Lopez from Douglas City, CA. It summarizes his work history in customer service roles including collections specialist, customer service representative, and cashier. His most recent positions were as a collections specialist and customer service representative for Aptive Environmental, both remotely. Prior to that he worked as a customer service representative for Maximus remotely and as a car dealer in Antioch, CA. He also has experience in food service as a busser and dishwasher at a pizza restaurant. His education includes a high school diploma. He has skills in areas like customer service, organization, cleaning, and technical support. He holds a Microsoft Office Specialist certification.

    Original Description:

    yy

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document is a resume for Larry Lopez from Douglas City, CA. It summarizes his work history in customer service roles including collections specialist, customer service representative, and cashier. His most recent positions were as a collections specialist and customer service representative for Aptive Environmental, both remotely. Prior to that he worked as a customer service representative for Maximus remotely and as a car dealer in Antioch, CA. He also has experience in food service as a busser and dishwasher at a pizza restaurant. His education includes a high school diploma. He has skills in areas like customer service, organization, cleaning, and technical support. He holds a Microsoft Office Specialist certification.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    45 views3 pages

    Larry Lopez

    Uploaded by

    Larry Lopez
    This document is a resume for Larry Lopez from Douglas City, CA. It summarizes his work history in customer service roles including collections specialist, customer service representative, and cashier. His most recent positions were as a collections specialist and customer service representative for Aptive Environmental, both remotely. Prior to that he worked as a customer service representative for Maximus remotely and as a car dealer in Antioch, CA. He also has experience in food service as a busser and dishwasher at a pizza restaurant. His education includes a high school diploma. He has skills in areas like customer service, organization, cleaning, and technical support. He holds a Microsoft Office Specialist certification.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Larry Lopez

    Douglas City, CA 96024


    lawrencegmfu@gmail.com
    +1 925 390 0851

    Motivated and hardworking, successfully multitasking in a fast-paced environments. Bringing skills to


    support team and customer needs with fast, high-quality assistance. Profcient in keeping work-area
    clear, foors clean and supplies stocked. Good relationship- building and time management abilities.

    Authorized to work in the US for any employer

    Work Experience

    Collections Specialist
    Aptive Environmental - Remote
    August 2021 to Present
    • Monitor accounts on a daily basis
    • Identify outstanding account receivables
    • Take actions in order to encourage timely payments
    • Process payments and refunds
    • Resolve billing issues
    • Contact clients and discuss their overdue payments
    • Update account status records

    CSR - Customer Service Representative


    Aptive Environmental - Remote
    June 2021 to August 2021
    • Managing incoming calls
    • Customer service inquiries
    • Generating sales leads that develop into new customers
    • Identifying and assessing customer needs to achieve satisfaction.
    • Scheduling and rescheduling appointments
    • Handling invoices

    Customer Service Representative


    Maximus - Remote
    May 2021 to June 2021
    • Provided assistance to clients
    • Answered phone and assisted clients and customers with changes
    • Provided excellent technical support
    • Operated the live chat

    Car Dealer
    self-employed - Antioch, CA
    October 2018 to April 2021
    • Showcase the dealership’s vehicles and explained their features
    • Answered customer questions about cars, financing and purchase process
    • Accompany customers on test drives, collecting licenses and documentation beforehand per best
    practices
    • Negotiate car prices and trade-in values for customers’ vehicles
    • Offered Window Tinting

    Restaurant Busser
    Melo's Pizza & Pasta - Brentwood, CA
    December 2017 to October 2018
    • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
    • Restocked condiments and drink station supplies to maintain customer satisfaction.
    • Monitored customer movements and quickly cleared empty tables for future customers.
    • Serviced adequate levels of supplies such as linens and trays and restocked low items.

    Dishwasher
    Melo's Pizza & Pasta - Brentwood, CA
    June 2018 to September 2018
    • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
    • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and
    restacking items.
    • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
    • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and
    floors to keep sanitized kitchen.
    • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination
    from raw meats.
    • Unboxed, stored and organized incoming kitchen supplies with every delivery.

    Cashier
    McDonald's - Brentwood, CA
    February 2017 to June 2017
    • Assisted with purchases, locating items and signing up for rewards programs.
    • Helped customers find specific products, answered questions and offered product advice.
    • Operated cash register, collected payments and provided accurate change.
    • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

    Education

    High school diploma


    La Paloma High (Continuation) - Brentwood, CA
    February 2019 to April 2019

    Skills
    • Table Bussing
    • Organizational skills
    • Mentoring
    • Cash management
    • Restaurant industry expertise
    • Merchandise restocking
    • Quality control
    • Product recommendations
    • Technical support
    • Cleaning Experience
    • Help Desk
    • POS
    • Food Safety
    • Customer support
    • E-commerce
    • Live chat
    • IT Support
    • Active Directory
    • Account Management
    • Troubleshooting
    • Computer Networking
    • Desktop Support
    • Typing
    • Computer hardware
    • Databases
    • Network Support
    • LAN
    • Operating Systems
    • TCP/IP
    • Microsoft Windows

    Certifications and Licenses

    Microsoft Office Specialist


    May 2016 to Present
    Certiport.com 
     
    MXCY-sFwd

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy