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CHELSEA CHIHOMBORI

chihomborichelsea@gmail.com | 416-728-7890 | Toronto, ON M9P3S9

Summary
Dependable with experience and well-developed critical thinking. problem-solving and
organizational skills. Exceptional communicator and team player trained in operating cash
registers and serving customers. Goes above and beyond to serve quests and promote loyalty.
Hardworking and reliable employee with extensive background operating cash registers,
stocking merchandise and providing excellent customer service. Highly organized, proactive
and punctual. Works well within team settings. Honest Cashier skilled at managing money,
merchandising stock and assisting customers with locating desired items. Excellent oral and
written communication, listening and time management skills with strong attention to detail and
superior work ethic. Consistently accurate in drawer reconciliation. Self-motivated and
recognized for willingly taking on various tasks in busy settings. Focused on boosting customer
loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable
greeting customers and answering questions or inquiries

Skills
• Teamwork and Celebration
• Customer Service
• Clear Communication
• Cleaning and Sanitizing
• Store Opening and Closing
• Taking Orders
• Payment Processing
• Collaboration and Teamwork
• Cash Handling
• Multitasking and Organization
• Food Packaging and Labeling
• Attention to Detail
• Time Management and Prontization
• Cash Drawer Operations
• Serving and Bussing
• Stocking and Replenishment
• Dependable and Cooperative
• Customer Relations
• Employee Training and Supervision
• Packaging and Labeling
• Adaptability and Flexibility
• Handling Complaints
• Problem-Solving
• Reliable and Responsible
• Detail-Oriented
• Honest and Ethical
• Product Scanning
• Policies and Procedures
• Product location
• Complaint Resolution
• Honest and Dependable
• Ordering and Stocking
• Product recommendations
• Credit and Cash Transactions
• Cash Management
• Customer Assistance

Experience

Tutor | All Saints C.E.S - Toronto, ON | 02/2023 - Current

• Creates an engaging learning environment by encouraging questions, sparking discussions.


• Taught youth study habits and learning tips.
• Read class materials ana topics to prepare for tutoring sessions
• Planned curriculum based on individual academic needs
• Met with parents to discuss youth progress and potential.
• Responded to student family members via email and phone.
• Promoted program enrollment and encouraged additional sessions.
• Helped students review and understand previous lessons to make connections with new
lessons.
• Met with students to clarify and review concepts taught in class and solve specific problems.
• Assisted students in finding useful study methods to enhance academic performance.
• Worked closely with students to help develop math and essay writing skills.
• Utilized positive reinforcement techniques to encourage and motivate students.
• Provided private instruction to individual or small groups of students to improve academic
performance.
• Created and implemented individual lesson plans based on student leaming styles.
• Conducted study exercises to help student pass class exams or improve scores on
standardized tests.

Crew Member | Scala's Produce - Innisfil, ON | 07/2022 - 10/2022

• Kept the front counter neat and clean throughout the shift.
• Wiped down tables and equipment, swept and retilled stock.
• Organized and restocked supplies to support operations and team productivity.
• Interacted pleasantly with guests to deliver quality customer service.
• Drove team success by quickly completing assigned tasks.
• Upheld high standards of productivity and quality in operations.
• Stocked shelves and cases with new or transferred items
• Presented orders to guests within anticipated service times.
• Explained current promotional information and items to patrons.
• Assisted management with inventory control and stock ordering.
Assisted patrons in making menu selections.
Maintained high standards of customer service during high-volume work shifts and fast-paced
operations.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment
cards to
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Maintained safe food handling practices to prevent germ spread.
• Talked pleasantly with customers while taking orders and promoted a positive image for
business.
• Processed payments on the cash register and counted back bills and change to patrons.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Directed patrons to restrooms and other amenities within the facility.

Education and Training


Michael Power/St. Joseph High School | Toronto, ON | 2021- present

Languages
French: Professional
English: Native/Bilingual

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