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1.

Vacancy Information

Vacancy Announcement: Pretoria-2023-015


Position Title: Shipment Clerk - All Interested Applicants / All Sources
Series: 0905
Grade: 6
Location(s): Pretoria, SF
2. Personal Information

Name: AMOGELANG NTSEBELE Sr.


Email: amogelang.ntsebele@alteram.co.za
Telephone 1: Mobile - 0726965122
3. Veterans' Preference and Military Service

Veterans' Preference: Not a veteran.


4. Eligibility Questions

PERSONAL INFORMATION

1.Does your relative work in this Embassy or Consulate?

Answer: No

NOTE: Relative is a husband, wife, domestic partner, member of household, father,


father-in-law, stepfather, mother, mother-in-law, stepmother, son, son-in-law,
stepson, daughter, daughter-in-law, stepdaughter, brother, brother-in-law, half-
brother, sister, sister-in-law, half-sister, uncle, aunt, first cousin, nephew, or niece.

2.Are you able to legally work in this country?

Answer: Yes

NOTE: U.S. Government does not sponsor work visas unless specified on the
Vacancy Announcement.

3.If this job includes driving a U.S. Government vehicle, do you have a current and
valid driver's license?

Answer: Yes

CITIZENSHIP

Select all that apply and include the required documents (as stated) with the
application. Additional documents may be requested by HR at the interview phase.

4.Are you a U.S. citizen listed on the travel orders or approved OF-126 (or other
agency equivalent) of a direct hire FS, CS, or uniformed service member assigned
(not TDY) to this U.S. Mission and under Chief of Mission authority, or to an office of
the American Institute in Taiwan?
Answer: No
5. Education & Experience

Education
Do you have any education
Yes
you would like to include?:

1. Education

Education Level: High School/Secondary Education

School Name: Mabopane Secondary

Attended From: Month: 09 Year: 2014

Attended To: Month: 11 Year: 2019

Education Duration: 5 years 2 months

Location: Gauteng

Degree / Diploma /
Higher Certificate
Certification:

Physical sciences, Mathematics, Life sciences,


Major Subject:
Geography

Did you Graduate?: Yes

Work Experience
Do you have any work
experience you would like to Yes
include?:

1. Work Experience

Job Title: CALL CENTRE AGENT

Job Type: Not Answered

Employed From: Month: 05 Year: 2021

Employed To: Current

Work Duration: 1 year 11 months


Employer Name: Optimal Global Solution

Employer Address: Lesile Avenue, Design Quarter, Fourways, 2191

Employer Phone Number: 011 760 5725

Salary: 6000

Salary Currency: ZAR - South African Rand

Salary Frequency: per month

Hours Per Week: 45

Supervisor Name: Xolani Makhanya

Supervisory
No
Responsibilities?:

HandlingAnswering incoming calls (inbound) UIF


Queries. Assessing the information on customers
documents to ensure that the information is
accurate as per the information on UIF database.
Registering Domestic and Commercial employers.
maintaining database on CRM for each and every
call received. handling electronic enquiries for UIF
Main Duties & Claims namely (UIF Normal, Adoption, Death,
Responsibilities: Maternity, Illness, Paternity and Reduced working
hours Claims). Navigating clients through UIF
systems namely (Ufilling for employees and
Covid19ters portal). Assisting Employers on UIF
Declaration and compliance certificates & Tender
Letters. Providing UIF knowledge to both
employees and employers on error messages and
claim statuses.

looking for a better place to explore my options and


Reason for Leaving:
knowledge

2. Work Experience

Job Title: OFFICE ADMINISTRATOR

Job Type: Not Answered

Employed From: Month: 02 Year: 2020


Employed To: Month: 05 Year: 2021

Work Duration: 1 year 3 months

Employer Name: THE CIRCLE I.T SOLUTIONS

Employer Address: BLOCK B, MABOPANE, 0190

Employer Phone Number: 076 435 1269

Salary: 4000

Salary Currency: ZAR - South African Rand

Salary Frequency: per month

Hours Per Week: 45

Supervisor Name: Ayanda Simelane

Supervisory
Yes
Responsibilities?:

Assist customers with downloading, printing and


scanning, attaching and emailing documents
monitoring use of computers, media equipment,
printing equipment and other machines to ensure
Main Duties &
compliance with café policies and applicable laws
Responsibilities:
and regulations. Troubleshoot hardware, terminals,
software and connectivity issues. Support the
internet cafe owner in basic record keepingbook
keeping

Reason for Leaving: Found a better offer job.

Languages

1. Language

Language: ENGLISH

Speaking: Fluent

Reading: Fluent

Writing: Fluent
2. Language

Language: ZULU

Speaking: Fluent

Reading: Fluent

Writing: Fluent

3. Language

Language: TSWANA/SETSWANA

Speaking: Fluent

Reading: Fluent

Writing: Fluent

Additional Information
6.Vacancy Questions

All grades responses

1.Are you able to legally work in this country?

Answer: Yes
Follow-up Questions

1.If yes, tell us more about yourself.

Answer: I am a South African citizen (must provide copy of South African ID).

2.Do you have the required education as stated in the Vacancy Announcement?

Answer: Yes

3.What is the highest level of education you have completed?

Answer: Secondary School

4.Do you have the required experience as stated in the Vacancy Announcement?

Answer: Yes

5.Do you have the required language level (s) for the listed language (s) in this
vacancy announcement?

Answer: Yes

6.Where did you first see/hear about this position?

Answer: Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)

7.Which administrative tasks have you performed?

Answer: Answered telephone calls for my team


Answer: Taken messages for my team
Answer: Directed technical questions to appropriate parties
Answer: Arranged work with various parties
Answer: Contacted others to receive or provide information

8.Which administrative tasks have you performed?

Answer: Used an email to receive or provide information to others


Answer: Used a word processing application to write
Answer: Answered a telephone to provide information, take messages, or transfer
calls to others
Answer: Entered information into an electronic database
Answer: Created paper or electronic filing systems to record/update information
Answer: Managed paper or electronic filing systems to record/update information
Answer: Maintained documents, attendance records, and correspondence

9.Select the response that describes your highest level of customer service.

Answer: I answered technical questions to solve customer problems.

10.Which customer service tasks have you performed?

Answer: Interacted with customers to obtain information on their need.


Answer: Entered customer information into an electronic database.
Answer: Assisted customers to complete application documents (e.g., passport,
visa, social security).

11.Which statement best describes your highest level of experience in database


administration?

Answer: I worked on a team responsible for administering a database to meet end


user needs.

12.For which vehicles in this country do you have a valid driver's license?

Answer: Car/Sedan

13.Do you have a current and valid driver's license if this job requires driving?

Answer: Yes

14.Which choice describes your highest level of experience using electronic filing
systems?

Answer: I reviewed data entered into an electronic filing system by other employees.

15.Select the response that describes your highest level of experience filing
documents.

Answer: I followed existing procedures to file documents.

16.Which tasks have you performed for a database system?

Answer: None of the above.

17.Select the work order information you have input into databases.

Answer: Work hours


Answer: Employee data
Answer: Completion status

18.Which interpersonal tasks have you performed?

Answer: Resolved work conflict


7.The following documents are requested for this vacancy.

Date
Document Type Description Filename Submission Type Received
(MM/dd/yyyy)

COM Approval for


Members of No document Submitted
Household
Copy of Orders
(applicants
No document Submitted
assigned to US
Mission)
DD-214 (Member
No document Submitted
Copy 4)
02/20/2023
DOC060122-
Driver's License Driver's licence UPLOAD 05:53:37
06012022162748.pdf
AM
High School 02/20/2023
Diploma or Matric Certificate CERTIFICATE.pdf UPLOAD 05:54:25
equivalent AM
Passport No document Submitted
Proof of
Citizenship
No document Submitted
(applicants
assigned to US Mi
02/20/2023
Residency Permit South African ID ID DOCUMENT.pdf UPLOAD 05:58:36
AM
SF-50 (applicants
assigned to US No document Submitted
Mission)
Veteran’s Affairs
No document Submitted
Letter
Work Permit No document Submitted
8.Resume
9.Vacancy Announcement

Announcement Number: Pretoria-2023-015


Shipment Clerk - All Interested
Position Title:
Applicants / All Sources
Open Period (MM/dd/yyyy): 02/09/2023 - 02/23/2023
Series/Grade: LE - 0905 6
Vacancy Time Zone: GMT+2
Salary: ZAR R270,310
Work Schedule: Full-time -
Promotion Potential: LE-6
Hiring Agency: Embassy Pretoria
Duty Locations: 1 Vacancies in Pretoria, SF
Telework Eligible: No
HR Section
For More Info: 000-000-0000
HRatPost@state.gov
Hiring Path: • Open to the public
For USEFM - FP is 8. Actual FP
salary determined by Washington
Who May Apply/Clarification From the Agency:
D.C. • All Interested Applicants / All
Sources
Public Trust - Background
Security Clearance Required:
Investigation
Appointment Type: Permanent
• Indefinite subject to successful
Appointment Type Details:
completion of probationary period

We encourage you to read and


understand the Eight (8) Qualities of
Marketing Statement:
Overseas Employees before you
apply.

The work schedule for this position is


Full Time (40 number of hours per
week)

Start date: Candidate must be able to


Job Summary: begin working within a reasonable
period of time (12 weeks) of receipt
of agency authorization and/or
clearances/certifications or their
candidacy may end.

Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Not Required
Working under the direct supervision
of the Deputy Shipping and Customs
supervisor, the shipping clerk
coordinates GSO Shipping and
Custom’s paperwork
addressed to government
administrative offices and updates
various databases daily. Collects
funding/fiscal data for Government-
Major Duties: Owned Vehicles. Manages payment
for vehicle registrations, ordering
vehicle tags and roadworthy
certificates and annual licenses
renewals. Applies for Letters of
Authority for imported vehicles.
Assists and completes the filing
process with VAT refund claims for
departing diplomats. Provides office
support to the section.
EXPERIENCE: Minimum of two
years of work experience in
Requirements:
administrative related field is
required.

Successful completion of secondary


Education Requirements:
school (grade 12) is required.

LANGUAGE: Level 4
Speaking/Reading/Writing English.
(This will be tested).
Level 3 Speaking/Reading/Writing in
one of the other official South African
languages to aid with vendors and
other government organizations.

SKILLS AND ABILITIES: Accurate


typing speed (40 wpm), excellent
computer skills on Microsoft Word,
Evaluations: Access and Excel for data base
capturing and
management, ability to prioritize
workload effectively with minimal
supervision, excellent interpersonal
skills. Must possess a valid Code EB
driver’s license.

Proficiency in Microsoft Word is


required. (This will be tested).

EQUAL EMPLOYMENT
OPPORTUNITY (EEO): The U.S.
Mission provides equal opportunity
and fair and equitable treatment in
employment to all people without
regard to race, color, religion, sex,
national origin, age, disability,
political affiliation, marital status, or
sexual orientation.

All applicants under consideration


Qualifications: will be required to pass medical and
security certifications.

All candidates must be able to obtain


and hold a Public Trust clearance.

To apply for this position click the


How to Apply: “Submit Application” button. For
more information on how to apply
visit the Mission internet
site. http://za.usembassy.gov/jobs/

To qualify based on education, you


MUST submit the requested degree
and / or transcripts as verification of
educational requirement by the
closing date of this announcement.
Failure to provide requested
information, or the information is
insufficient to verify eligibility, may
result in disqualification for this
position.

All Applicants:
• Residency and/or Work Permit
Required Documents: • Driver’s License
• Certificate or License

Eligible Family Member


Applicants:
• Copy of Sponsor's
Orders/Assignment Notification (or
equivalent)
• Passport copy
• DD-214 - Member Copy 4, Letter
from Veterans’ Affairs, or other
supporting documentation (if
applicable)
• SF-50 (if applicable)
Applicants who are invited to take a
language or skills test, or who are
selected for an interview will be
contacted via email.

For further information - the complete


position description listing all of the
Next Step: duties, responsibilities, required
qualifications, etc. may be obtained
by contacting the Human Resources
Office.

Thank you for your application and


your interest in working at the U.S.
Mission in Pretoria, South Africa.

Locally Employed Staff, including


Members of Household (MOHs), and
Third-Country Nationals (TCNs),
working at the U.S. Mission in
Pretoria, South Africa may receive a
compensation package that may
Agency Benefits: include health, separation, and other
benefits. For EFMs, benefits should
be discussed with the Human
Resources Office. The pay plan is
assigned at the time of the
conditional offer letter by the HR
Office.

For the current COVID-19


Requirements please visit the
following link.

HIRING PREFERENCE SELECTION


PROCESS: Applicants in the
following hiring preference categories
are extended a hiring preference in
the order listed below. Therefore, it
is essential that these applicants
accurately describe their status on
Other Information:
the application. Failure to do so may
result in a determination that the
applicant is not eligible for a hiring
preference.

HIRING PREFERENCE ORDER:


1. AEFM / USEFM who is a
preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with
reemployment rights **
* IMPORTANT: Applicants who
claim status as a preference-eligible
U.S. Veteran must submit a copy of
their most recent DD-214
(“Certificate of Release or Discharge
from Active Duty”), Letter from
Veterans’ Affairs which indicates the
present existence of a service-
connected disability dated within the
past six months, equivalent
documentation, or certification. A
“certification” is any written document
from the armed forces that certifies
the service member is expected to
be discharged or released from
active duty service in the armed
forces under honorable conditions
within 120 days after the certification
is submitted by the applicant. The
certification letter should be on
letterhead of the appropriate military
branch of the service and contain (1)
the military service dates including
the expected discharge or release
date; and (2) the character of
service. Acceptable documentation
must be submitted in order for the
preference to be given.

** This level of preference applies to


all Foreign Service employees on
LWOP and CS with re-employment
rights back to their agency or bureau.

For more information (i.e., what is an


EFM, USEFM, AEFM, MOH, etc.?)
and for additional employment
considerations, please visit the
following link.
10.Declaration

I certify that, to the best of my knowledge and belief, all of the information on and attached to this
application is true, correct, complete, and made in good faith. I understand that false or fraudulent
information on or attached to this application may be grounds for not hiring me, or for
separation/dismissal after I begin work, and may be punishable by fine or imprisonment according
to this country's law or U.S. law. I understand that any information I voluntarily provide on or
attached to this application may be investigated.

Date Received: 02/20/23 06:00:24 AM

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