1

TECHNICAL REPORT
ON

STUDENT INDUSTRIAL WORK EXPERIENCE

SCHEME (SIWES)
(CSC 300)

UNDERTAKEN AT

E COMPUTERS, ILE-IFE, OSUN STATE

COMPILED BY

BAMIWUYE TITOBILOLUWA TOMISIN

CVE/2018/034

UNDER THE SUPERVISION OF:

Mr. OLADOYIN SUFFICIENCY

(Industry-based supervisor)

SUBMITTED TO:

THE SIWES COORDINATOR

DR. O.T OYEGOKE

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING,

OBAFEMI AWOLOWO UNIVERSITY, ILE-IFE, OSUN STATE

IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF

BACHELOR OF SCIENCE DEGREE IN COMPUTER SCIENCE WITH MATHEMATICS.

NOVEMBER 2023
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ABSTRACT
This abstract outline my internship experience at E COMPUTERS in Ile-Ife, Osun State,

where I participated in the SIWES program. During this period, I was immersed in the role of

a Computer Repair Technician within the organization. My primary responsibilities included

diagnosing and repairing computer hardware issues. Working alongside skilled professionals

in a dynamic environment, I gained practical insights into troubleshooting and maintaining

computer systems. The internship at E COMPUTERS proved to be a significant learning

opportunity, providing me with hands-on experience and enhancing my understanding of

computer repair techniques.

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CERTIFICATION
This is to certify that BAMIWUYE Titobiloluwa Tomisin had his mandatory Student Work

Experience Scheme (SIWES) as a Computer Repair Technician at E COMPUTERS, ILE-

IFE, OSUN STATE.

………………………… …………………………………..
Bamiwuye Titobiloluwa. Date & Signature
Student

…………………………… …………………………………
Prof. Oluwatope Date & Signature
Head of Department

……………………………. …………………………………

Mr. Oladoyin Sufficiency Date & Signature

Industry Based Supervisor

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DEDICATION
This project is dedicated to the unwavering support and encouragement of my loving parents,

whose sacrifices and provision were the cornerstone of my journey. Also dedicated to the

HOD of Computer Science and Engineering for allowing me into the department from Civil

Engineering. Your steadfast belief in my aspirations has been a constant source of

motivation, and for that, I am eternally grateful.

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ACKNOWLEDGEMENT
I extend my heartfelt gratitude to the Almighty for His guidance and blessings throughout the

course of this project. His grace has been my strength, and I am thankful for the opportunities

and lessons He has bestowed upon me.

I would like to express my sincere appreciation to my SIWES coordinator for their invaluable

guidance and mentorship. Your insights and constructive feedback were instrumental in

shaping my understanding and enhancing my skills during this internship.

A special thank you goes out to the CEO and my fellow coworkers at E COMPUTERS, Ile-

Ife, Osun State. Your commitment to nurturing students and providing a conducive learning

environment has been pivotal in my growth. I am grateful for the knowledge and experience

gained under your tutelage.

I am indebted to my friends for their unwavering support and camaraderie. Your

encouragement and shared experiences added immeasurable value to my journey.

Lastly, to everyone who played a role, big or small, in this endeavor, thank you. Your

contributions have not gone unnoticed, and I am truly appreciative of the collaborative spirit

that made this project possible.

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TABLE OF CONTENTS
ABSTRACT...............................................................................................................................2
CERTIFICATION......................................................................................................................3
DEDICATION...........................................................................................................................4
ACKNOWLEDGEMENT.........................................................................................................5
TABLE OF CONTENTS...........................................................................................................6
CHAPTER ONE........................................................................................................................7
INTRODUCTION..................................................................................................................7
1.1 THE SIWES..................................................................................................................7
1.2 AIM AND OBJECTIVES OF THE SIWES.................................................................7
1.3 OBJECTIVES OF THE REPORT................................................................................9
1.4 DESCRIPTION OF THE ESTABLISHMENT OF THE ATTACHMENT................9
1.4.1 E COMPUTERS, ILE-IFE. OSUN STATE..........................................................9
CHAPTER TWO.....................................................................................................................15
WORK DONE......................................................................................................................15
2.1 Introduction.................................................................................................................15
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2.2 System Recovery........................................................................................................15

2.3 System Formatting and Software Installation.............................................................17
2.3.1 System Formatting...............................................................................................17
2.3.2 Software Installation............................................................................................18
2.4 Hardware Maintenance...............................................................................................19
CHAPTER THREE..................................................................................................................21
CHALLENGES AND SOLUTIONS PROFFERED...........................................................21
CHAPTER FOUR....................................................................................................................22
SUMMARY AND CONCLUSION.....................................................................................22
4.1 Summary.....................................................................................................................22
4.2 Conclusion..........................................................................................................................22
REFERENCES.........................................................................................................................23
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CHAPTER ONE
INTRODUCTION
1.1 THE SIWES
The Students’ Industrial Work Experience Scheme (SIWES) started in 1974 with 748

students from 11 institutions of higher learning. By 1978, the participation in the scheme had

increased to about 5000 students from 32 institutions. The Industrial Training Fund, withdraw

from the management of the scheme in 1978, owing to the problem of organizational logistic

and the increased financial burden associated to the rapid expansion of SIWES.

Consequently, the Federal Government funded the scheme through the Natural Universities

Commission (NUC) and the National Board for Technical Education (NBTE) who managed

SIWES for five years (1979-1984). The supervising agencies operated the scheme in

conjunction with the respective institution during this period.

The scheme was subsequently reviewed by the Federal Government resulting in Decree no

164 August, 1985 which require that : ALL STUDENTS ENROLLED IN SPECIALISED

ENGIEERING, TECHNICAL, BUSSINESS, APPLIED SCIENCE AND APPLIED ARTS

SHOULD HAVE SUPERVISED INDUSTRIAL ATTACHMENT AS PART OF THEIR

STUDIES: Following the resumption of management of SIWES by the I if the 1984, the

scheme has witnessed rapid expansion in 2008 alone, 204 institution participated in SIWES

and the number of students 210,390. Presently, participation is limited to science, engineering

and technology programs.

I had my work experience at E COMPUTERS, at OAU Central Market, Shop 6, Block 18,

Zone B. Where I was privileged to learn a lot of things which would be discussed in the

subsequent chapter.
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1.2 AIM AND OBJECTIVES OF THE SIWES

The Students Industrial Work Experience Scheme (SIWES) is aimed at giving students the

opportunity to have work experience and practically apply the theoretical concept learnt in

the University; it is also aimed at widening the mental and creature horizon of the student.

Also aimed at making the transition from school to the world of work easier and enhance

students’ contacts for later job placements.

Also aimed at exposing students to work methods and techniques in handing equipment and

machinery that may not be available in their institutions. The following are the objectives of

the SIWES program:

 To provide valuable practical experience to students in order to fulfil Nigerian

Universities Commission certification requirements (NUC).

 To acquaint students with the professional situations in which they are likely to operate

after graduation.

 To offer students with the opportunity to observe the real-world application of their

discipline, bridging the gap between university studies and actual practice.

 To alter the orientation of job-seeking students towards the labour market.

 To facilitate students' access to areas of interest and professional appropriateness.

 To strengthen students' contact for future job.

 To provide access to equipment and other amenities not typically available in the

University workshop.

 To recruit and increase industrial participation in university education. The purpose of the

Student Industrial Work Experience Scheme is summarized.

 To address the issue of Nigerian graduates of postsecondary schools lacking the practical

skills necessary for employment in industry.

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 To promote and support the acquisition of skills in industry and commerce in order to

generate a sufficient number of locally trained workers to meet the needs of the economy.

1.3 OBJECTIVES OF THE REPORT

The purpose of this report is to document all the operational knowledge and experience

obtained during the SIWES program. And, to demonstrate my participation in the SIWES

training and to retain a record for future reference or usage.

1.4 DESCRIPTION OF THE ESTABLISHMENT OF THE ATTACHMENT

1.4.1 E COMPUTERS, ILE-IFE, OSUN STATE.

E COMPUTERS, established in 2020, is a dynamic force in the realm of technology services,

situated prominently at Shop 6, Block 18, Zone B, New Market Layout, within the bustling

Obafemi Awolowo University central market in Ile-Ife, Osun State. As a comprehensive

technology solutions provider, E COMPUTERS has quickly risen to prominence, offering a

diverse range of services to cater to the evolving needs of its clientele.

At the heart of E COMPUTERS' offerings is its commitment to excellence in computer

repair, sales, laptop customization (pimping), laptop swapping, and the retail of laptop and

phone accessories. The company prides itself on maintaining a team of dedicated

professionals, each contributing their expertise to ensure the delivery of top-notch services.

Nestled in a thoughtfully designed office space in the vibrant central market, E

COMPUTERS has strategically positioned itself to offer not only cutting-edge tech solutions

but also a comfortable and conducive environment for its patrons. With fewer than 10

diligent employees, the company fosters a close-knit and collaborative work atmosphere,

ensuring a personalized and customer-centric approach to every interaction.

The success of E COMPUTERS is reflected in its impressive track record of customer

satisfaction, boasting well over 500 positive reviews from a diverse clientele. These reviews
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serve as a testament to the company's unwavering commitment to quality, reliability, and

customer-centric values.

One distinguishing feature of E COMPUTERS is its provision of a one-month warranty on all

products sold, ensuring that customers can confidently invest in their tech needs. Beyond this,

the company offers convenient home services, facilitating repairs and fast deliveries to meet

the ever-evolving demands of its customers.

In essence, E COMPUTERS is more than just a tech destination; it's a hub of innovation,

reliability, and customer-focused solutions. With a finger on the pulse of technology trends, E

COMPUTERS is poised to continue making significant contributions to the tech landscape,

one satisfied customer at a time.

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CHAPTER TWO
WORK DONE

2.1 I Introduction

In the dynamic realm of technology, the role of a Computer Repair Technician stands as a

crucial bridge between individuals and the seamless functioning of their computing devices.

As a Computer Repair Technician, the responsibilities extend beyond the mere technicalities

of hardware and software; it encompasses a diverse skill set that is essential in addressing the

multifaceted needs of clients.

Overview of Computer Repair Technician Responsibilities:

Being a Computer Repair Technician involves a comprehensive understanding of computer

hardware, software, and networking, coupled with effective troubleshooting techniques and a

commitment to delivering top-notch customer service. Over the course of 12 weeks at E

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COMPUTERS, I had the privilege of immersing myself in the intricacies of this role, gaining

valuable insights and hands-on experience in various facets of the profession.

Internship Highlights:

During my internship, I engaged in a structured program that exposed me to the following

key areas:

1. Introduction to Computer Hardware:

o Comprehensive exploration of computer components, functions, and their

interconnections.

2. Operating Systems:

o In-depth understanding of various operating systems, their functionalities, and

troubleshooting techniques.

3. Software Installation and Configuration:

o Practical experience in installing and configuring software applications on

diverse computing platforms.

4. Networking Fundamentals:

o Insight into the basics of networking, including configurations, protocols, and

troubleshooting methodologies.

5. Computer Security:

o Exploration of cybersecurity measures, including malware detection, firewalls,

and data protection.

6. Data Recovery and Backup:

o Techniques for data recovery and establishing effective backup strategies to

prevent data loss.

7. Troubleshooting Techniques:
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o A step-by-step approach to diagnosing and resolving common computer

problems, both hardware and software related.

8. Hardware Upgrades and Repairs:

o Practical experience in upgrading computer components such as RAM and

hard drives, along with troubleshooting hardware issues.

9. Customer Service and Communication Skills:

o Training on effective communication with clients, understanding their needs,

and providing excellent customer service.

10. Pricing and Laptop Evaluation:

o Understanding how to determine fair prices for laptops, especially in the

context of swapping or selling used devices.

11. Workstation Setup and Maintenance:

o Proper setup, organization, and maintenance of computer workstations for

optimal performance and longevity.

These experiences collectively contributed to a holistic understanding of the Computer

Repair Technician role, preparing me for the challenges and intricacies of this dynamic field.

The following sections delve into each aspect in detail, showcasing the practical knowledge

and skills gained during my internship at E COMPUTERS.

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1. Introduction to Computer Hardware

My start at E COMPUTERS into the realm of computer hardware was a foundational step

that laid the groundwork for a comprehensive understanding of the intricate components that

constitute a computer system. Through hands-on experiences, I gained insights into the inner

workings of processors, motherboards, memory modules, and storage devices. This practical

immersion enabled me to proficiently identify, assemble, and disassemble these components.

In.the first week, I was shown different type of computer screens, how to identify each one

and how to name them. There is the paper normal screen with different inches such as 10.1

inches ,13.2,13.3,14, and 16 inches, there is the paper tiny screen, there is also the normal

normal screen and normal tiny screen. I was shown different parts and components of the

motherboard. Components like the heat sink, network card, Ram, hard drive, switch, CMOS

battery etc. The significance of this hardware foundation became evident as it formed the

bedrock for my subsequent engagements throughout the internship.

2. Operating Systems

Operating systems, being the backbone of computing devices, were subject to an in-depth

examination during my internship. Beyond a mere theoretical understanding, I engaged in

practical scenarios involving the installation, configuration, and troubleshooting of various

operating systems. I was shown the different type of operating systems like windows and it

variations e.g. Windows 10, windows 8, windows 8.1, windows 7, windows vista etc., Linux,

Ubuntu and Mac OS. I was taught how to also convert flash drives to bootable devices by

using an application software called RUFUS to load the iso files of the operating systems into

the flash drive. I was also taught different ways of activating different operating systems.

This practical exposure allowed me to navigate the intricacies of different operating

environments, honing my adaptability and problem-solving skills in a dynamic and evolving

technological landscape.
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3. Software Installation and Configuration

The realm of software installation and configuration emerged as a dynamic aspect of my

internship at E COMPUTERS. Through practical exercises, I immersed myself in the

installation of diverse software applications, transcending the boundaries of operating

systems. This hands-on experience not only honed my technical skills but also instilled in me

the ability to navigate through different software ecosystems, ensuring a nuanced approach to

addressing client needs. I was shown different system software such as driver packs, driver

booster etc. and they are used for installing missing drivers on a computer system.

4. Networking Fundamentals

Networking fundamentals constituted a significant part of my internship curriculum. I delved

into the basics of networking, encompassing configurations, protocols, and troubleshooting

methodologies. The hands-on experience in network setups and diagnostics equipped me with

the skills to identify and resolve network-related issues effectively. This proficiency is

paramount in a world increasingly dependent on seamless connectivity.

5. Computer Security

The imperative nature of computer security in contemporary technological landscapes was a

focal point of my internship. Beyond theoretical discussions, I actively engaged in learning

and implementing cybersecurity measures. This included hands-on experiences in detecting

malware, configuring firewalls, and devising strategies for data protection. The internship

underscored the critical role a Computer Repair Technician plays in fortifying digital assets

against evolving cyber threats.

6. Data Recovery and Backup

The safeguarding of data integrity became a prominent aspect of my internship, with a

specific focus on data recovery and backup strategies. I gained practical insights into
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techniques for retrieving lost data and implementing robust backup solutions. This knowledge

not only emphasized the importance of proactive measures in preventing data loss but also

positioned me as a resource for clients seeking to secure their critical information. We made

use of applications like Ease US and Recover to retrieve lost files from an old hard drive.

7. Troubleshooting Techniques

Mastery of troubleshooting techniques constituted a substantial portion of my internship

experience. A systematic, step-by-step approach to diagnosing and resolving common

computer problems, both hardware and software-related, provided me with a robust

framework for effective issue resolution. This competency is foundational in providing timely

and efficient solutions to clients, contributing to overall customer satisfaction. In this phase I

was taught how to uncouple a whole computer to its core, thereby analyzing each

components during the troubleshooting, I was able to uncouple and recouple multiple types of

laptops of different generations with the set oof tools we were asked to purchase.

8. Hardware Upgrades and Repairs

The practical experience in upgrading computer components, such as RAM and hard drives,

provided a hands-on highlight of my internship. This segment not only expanded my

technical proficiency but also offered insights into the nuances of hardware diagnostics and

repairs. The ability to enhance and revitalize computing systems emerged as a key facet of

the Computer Repair Technician role, contributing to the overall longevity and performance

of devices. In this part I was taught how to identify different types of rams like ddr2, ddr3,

ddr 3 pcl, ddr4 and ddr5. I also saw laptops with their ram embedded into their motherboard

which is non upgradable. I changed the ram and hard drive oof multiple laptops as well, I

fixed a customer’s laptop, his SSD stopped working and I had to replace it with a new one for

him.
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9. Customer Service and Communication Skills

In acknowledgment of the multifaceted nature of the role, my training at E COMPUTERS

extended beyond technical competencies to emphasize effective communication and

customer service. I received training on understanding client needs, providing clear and

concise explanations, and delivering excellent customer service. This holistic approach

ensures a positive and satisfying experience for clients seeking technical assistance,

establishing a foundation for long-term client relationships.

10. Pricing and Laptop Evaluation

A distinctive aspect of my internship involved understanding the intricacies of determining

fair prices for laptops, particularly in the context of swapping or selling used devices. This

encompassed evaluating factors such as the condition of the device e.g how neat it is, how

many years it is, battery life, state of hardware and overall performance, its specifications,

and prevailing market trends. This knowledge was instrumental in facilitating transparent and

equitable transactions with clients, aligning with ethical business practices.

11. Workstation Setup and Maintenance

The proper setup, organization, and maintenance of computer workstations emerged as an

essential aspect of my internship. This segment focused on optimizing performance and

ensuring the longevity of computing systems. Practical experiences in organizing

workstations for optimal efficiency underscored the significance of a well-maintained

workspace in enhancing overall user experience and productivity.

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CHAPTER THREE
CHALLENGES AND SOLUTIONS PROFFERED
Despite the pleasant, enlightening, and energizing experience I had during my SIWES, issues

and problems were faced, and they are listed below, along with my advice.

1. Cost of Transportation – My place of abode was quite far from my SIWES

placement location and I had to spend a lot going back and forth every day, and the

price of fuel at that time made the matter worse.

2. Lack of Incentives - Throughout my SIWES, I was not compensated economically,

and I was only living on my allowance which wasn’t enough due to the increase in

prices of things. I chose to pick a place that is not paying because I knew what I

would be benefitting would be useful for a lifetime.

3. SIWES Placement Challenge: After the SIWES orientation, it was difficult to obtain

a SIWES placement for the industrial training. It was challenging for me before I

could secure my placement at E COMPUTERS. I decided to post on the internet that I

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was searching for placement and got lucky that I was reached out to by an employee

of the company.

I urge that the institution assist students in contacting large organizations in order to

facilitate placements.

I experienced no significant difficulties at work and enjoyed integrating into the system and

work culture.
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CHAPTER FOUR
SUMMARY AND CONCLUSION
4.1 Summary
I gained a profound appreciation for my chosen course of study as I immersed myself in

practical learning experiences. This allowed me to acquire valuable knowledge and execute

crucial tasks that significantly contributed to my skills development phase and, ultimately, the

overall productivity of the company. Learning on the job in a practical capacity enabled me to

perform tasks of great importance.

Through this hands-on experience, my interaction and communication skills have undergone

substantial strengthening. As a result, I have successfully fostered positive relationships not

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only with my co-workers but also with my superiors in the workplace. This enhanced

communication ability has proven invaluable in collaborative efforts within the company.

Moreover, this practical experience has provided me with insights into the potential

applications of my academic pursuits. I now comprehend how my area of study can

contribute to enhancing societal efficiency and production. This realization adds a layer of

significance to my academic journey, reinforcing its real-world impact and potential

contributions to broader societal advancement.

4.2 Conclusion
Participating in SIWES has significantly transformed my perspective, offering me a

comprehensive understanding of various engineering methods across different facets of the

discipline. This experience not only broadened my knowledge but also empowered me to

make innovative contributions that directly impacted the organization, ultimately elevating its

overall production capacity. The encounter provided a glimpse into the dynamics of the

professional world, shedding light on the intricacies of employment and interpersonal

connections. I strongly advocate for the continuation and enhancement of this valuable

program, recognizing it as an excellent innovation.

SIWES served as a platform for me to assimilate strong work ethics, refine interpersonal

skills, and develop effective communication capabilities. The significance of computer

engineering in everyday activities cannot be overstated or understated, given its applicability

across diverse fields. This practical exposure highlighted the interdisciplinary nature of

computer engineering, emphasizing its relevance as a fundamental tool in addressing

challenges across various domains.

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REFERENCES
E COMPUTERS – ILE-IFE, OSUN STATE. [location] At : OAU Central Market Shop 6,

Block 18, Phone Number: +234 705 309 4655

o Operating Systems. (2023). What are operating systems? Learn now. [online]

Available at: https://en.wikipedia.org/wiki/Microsoft_Windows

o https://www.linux.org

https://www.apple.com/macos

Software Installation and Configuration. [online] Available at:

https://rufus.ie/en/

https://driverpack.io/en

https://www.iobit.com/en/driver-booster.php

Networking Fundamentals (n.d.). What are they and their protocols? [online] Available at:

https://www.cisco.com/c/en/us/support/docs/basics/networking-basics/index.html

https://www.webopedia.com/quick_ref/networkprotocols.asp
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Computer Security. (n.d.). Cyber Security Measures | Malware detection and firewalls -

[online] Available at:

https://www.cisa.gov/topics/cybersecurity-best-practices.

https://www.malwarebytes.com

https://www.cisco.com/c/en/us/products/security/firewalls/what-is-a-firewall.html

Data Recovery and Backup. (n.d.). Ease US Software | Recuva – Data Recovery Software

[online] Available at:

https://www.easeus.com/datarecoverywizardpro/

https://www.ccleaner.com/recuva

Hardware Upgrades and Repairs. (n.d.). DDR RAM Types | Solid State Drive Overview

[online] Available at:

https://hardwaresecrets.com/everything-you-need-to-know-about-ddr-ddr2-and-ddr3-

memories/

https://www.crucial.com/articles/about-ssd