Buybuildally

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© 2002 Corporate Executive Board

Buy/Build/Ally Worksheet
Multiple Modes of Entry
A set of qualitative decision criteria… …has enabled Cisco to move quickly
into fast-emerging markets
Build/Buy/Ally Worksheet IP Telephony “Whole Solution”
Cisco, Illustrative 1998–2002

Internal Development Criteria Build Buy Partner


Technology exists in-house IP Telephony software,
Multiservice Networks Voice over IP (VoIP) hardware, and integration
Technology is in development with sufficient time to complete devices and software services
Cisco’s next version represents best technical standard
Acquisition Criteria Rationale: Industry leader + Rationale: Technology + Rationale: Strong,
Technology is an essential component of the “whole solution” in converged networking is core component of established players have
Technology is leverageable across other Cisco platforms for voice, video, and data solution complementary expertise
Cisco has high familiarity with the technology (reduces integration costs)
Small to mid-size company is available at reasonable price
Target company needs capital or market access
High likelihood of key talent retention
Partnership Criteria • Cisco Architecture • Active Voice Corp. • CGE+Y
Technology or functional expertise complementary to Cisco’s
for Voice, Video, • IPCell Technologies • Compaq
and Integrated Data • Komodo Technologies • EDS
The need to access the technology seen as “one-time” event (AVVID) • Selsius Systems • IBM
Little in-house Cisco knowledge of the technology • Microsoft
High barriers to acquisition (strong, expensive target company) • Cisco AVVID
Opportunity to create/boost “pull demand” for existing Cisco products Partner Program:
• Captaris
• PolyCom
• RSI
• Telesnap

Source: Cisco Systems, Inc.; Synergy Research, May 2002;


Corporate Strategy Board research.

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