Satelite Tecra A4 Service Manual
Satelite Tecra A4 Service Manual
Satelite Tecra A4 Service Manual
TOSHIBA CORPORATION
S/ No.
Copyright 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Satellite M40/M45 TECRA A4 dynabook Vx/4 Maintenance Manual First edition Dec. 2004 Disclaimer The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the Satellite M40/M45 TECRA A4 dynabook Vx/4 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual. Trademarks Intel and Pentium are registered trademarks of Intel Corporation. IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation. MS-DOS and Windows XP home edition are registered trademarks of Microsoft Corporation. Sound Blaster and Pro are trademarks of Creative Technology Ltd. UNIX is a registered trademark of X/Open Company Ltd. NetWare are registered trademarks of Novell, Inc. All other properties are trademarks or registered trademarks of their respective holders.
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Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite M40/M45 TECRA A4 dynabook Vx/4, referred to as Satellite M40/M45 TECRA A4 dynabook Vx/4 in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below. DANGER: Danger indicates the existence of a hazard that could result in death or serious bodily injury, if the safety instruction is not observed. WARNING: Warning indicates the existence of a hazard that could result in bodily injury, if the safety instruction is not observed. CAUTION: Caution indicates the existence of a hazard that could result in property damage, if the safety instruction is not observed. NOTE: Note contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly. Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire. If you replace the battery pack, RTC battery or backup battery, be sure to use only the same model battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.
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The manual is divided into the following parts: Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the Satellite M40/M45 TECRA A4 dynabook Vx/4 system unit and each FRU. Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Replacement Procedures describes the removal and replacement of the FRUs. The appendices describe the following: Handling the LCD module Board layout Keyboard scan/character codes Key layout Wiring diagrams BIOS Rewrite Procedures
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third. User input Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the XXXXX that appears on its display is presented in the type face below:
Format complete System transferred
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ............................................................................................................................ 1-1 1.2 System Unit Components .............................................................................................. 1-11 1.3 2.5-inch HDD................................................................................................................. 1-18 1.4 DVD-ROM Drive .......................................................................................................... 1-19 1.5 CD-RW/DVD-ROM Drive ............................................................................................ 1-20 1.6 DVD Dual (Double Layer) ............................................................................................ 1-21 1.7 DVD Super Multi........................................................................................................... 1-22 1.8 DVD Super Multi (Double Layer)................................................................................. 1-23 1.9 Power Supply ................................................................................................................. 1-24 2.0 Batteries ......................................................................................................................... 1-25 1.1.1 1.1.2 1.1.3 Chapter 2 2.1 2.2 2.3 Main Battery....................................................................................... 1-25 Battery Charging Control ................................................................... 1-25 RTC Battery ....................................................................................... 1-26 Troubleshooting
Outline.................................................................................................................... 2-1 Basic Flowchart...................................................................................................... 2-2 Power Supply ......................................................................................................... 2-6 Procedure 1 Power Icon Check........................................................................... 2-6 Procedure 2 Connection Check........................................................................... 2-8 Procedure 3 Replacement Check ........................................................................ 2-8
2.4 2.5
System Board ......................................................................................................... 2-9 Procedure 3 Replacement Check .................................................................... 2-10 2.5-inch HDD ....................................................................................................... 2-11 Procedure 1 Message Check ............................................................................. 2-11 Procedure 2 Partition Check .......................................................................... 2-11 Procedure 3 Format Check.............................................................................. 2-12
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Procedure 4 Test Program Check ................................................................... 2-13 Procedure 5 Connector Check and Replacement Check................................. 2-14 2.6 Keyboard .............................................................................................................. 2-15 Procedure 1 Test Program Check ...................................................................... 2-15 Procedure 2 Connector Check and Replacement Check.................................... 2-15 2.7 Display ................................................................................................................. 2-16 Procedure 1 External Monitor Check ............................................................. 2-16 Procedure 2 Test Program Check ................................................................... 2-16 Procedure 3 Connector Check and Replacement Check................................. 2-16 2.8 ODD (Optical Disk Drive) ................................................................................... 2-18 Procedure 1 ODD Cleaning Check ................................................................. 2-18 Procedure 2 Test Program Check ................................................................... 2-18 Procedure 3 Connector Check and Replacement Check................................. 2-18 2.9 LAN...................................................................................................................... 2-20 Procedure 1 Test Program Check ................................................................... 2-20 Procedure 2 Connector Check and Replacement Check................................. 2-20 2.10 SD/MS/SM/MMC/XD Card(Optional)................................................................ 2-21 Procedure 1 Test Program Check ................................................................... 2-21 Procedure 2 Connector Check ........................................................................ 2-21 2.11 Parallel Port(Optional) ......................................................................................... 2-22 Procedure 1 Test Program Check ................................................................... 2-22 Procedure 2 Connector Check ........................................................................ 2-22 2.12 Audio Test ............................................................................................................ 2-23 Procedure 1 Test Program Check ...................................................................... 2-23 Procedure 2 Connector Check and Replacement Check.................................... 2-23 2.13 IEEE 1394 Test(Optional).................................................................................... 2-24 Procedure 1 Test Program Check ................................................................... 2-24 Procedure 2 Connector Check ........................................................................ 2-24 2.14 Cooling Module.................................................................................................... 2-25 Procedure 1 Test Program Check ................................................................... 2-25 Procedure 2 Connector Check and Replacement Check................................. 2-25
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Chapter 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12
Diagnostic Programs
General ................................................................................................................... 3-1 Quick Start.............................................................................................................. 3-3 Option................................................................................................................... 3-16 Subtests................................................................................................................. 3-27 System Test .......................................................................................................... 3-31 Memory Test ........................................................................................................ 3-36 Storage.................................................................................................................. 3-41 Video .................................................................................................................... 3-45 Communication (COMM).................................................................................... 3-54 Peripheral..3-58 Error Codes and description................................................................................ 3-59 Quick Test Item List..3-i
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Chapter 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19
Replacement Procedures
General ................................................................................................................... 4-1 Wireless LAN Card .............................................................................................. 4-22 HDD ..................................................................................................................... 4-24 Cooling Module.................................................................................................... 4-27 CPU ...................................................................................................................... 4-30 Speaker Cover and Keyboard............................................................................... 4-33 Bluetooth Card ..................................................................................................... 4-35 ODD Bay Module ................................................................................................ 4-37 Display Assembly................................................................................................. 4-40 Top Cover............................................................................................................. 4-42 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable ........................ 4-45 VGA Board........................................................................................................... 4-48 North Bridge thermal module............................................................................... 4-50 Display Mask........................................................................................................ 4-52 FL Inverter Board................................................................................................. 4-54 LCD Modules ....................................................................................................... 4-56 I/O Board.............................................................................................................. 4-59 Switch Cover and Switch Board .......................................................................... 4-60 Touch Pad and Button Board ............................................................................... 4-62
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Appendices Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Handling the LCD Module ........................................................................... A-1 Board Layout .................................................................................................B-1 Keyboard Scan/Character Codes ...................................................................C-1 Key Layout.................................................................................................... D-1 Wiring Diagrams............................................................................................E-1 BIOS Rewrite Procedures .............................................................................. F-1 EC/KBC Rewrite Procedures........................................................................ G-1
1 Hardware Overview
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1 Hardware Overview
Chapter 1
Contents
1.1 Features ............................................................................................................................... 1 1.2 System Unit Components ................................................................................................. 12 1.3 2.5-inch HDD.................................................................................................................... 19 1.4 DVD-ROM Drive ............................................................................................................. 20 1.5 CD-RW/DVD-ROM Drive ............................................................................................... 21 1.6 DVD Dual (Double Layer) ............................................................................................... 22 1.7 DVD Super Multi.............................................................................................................. 23 1.8 DVD Super Multi (Double Layer).................................................................................... 24 1.9 Power Supply .................................................................................................................... 25 2.0 Batteries ............................................................................................................................ 26 1.1.1 1.1.2 1.1.3 Main Battery.......................................................................................... 26 Battery Charging Control ...................................................................... 26 RTC Battery .......................................................................................... 27
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1 Hardware Overview
Figures Figure 1- 1 id_10_10g Parts description placement ................................................................7 Figure 1- 2 id_10c_10gc Parts description placement ............................................................8 Figure 1- 3 id_JP Parts description placement ........................................................................9 Figure 1- 4 The computer Block diagram ..............................................................................10 Figure 1- 5 System Board configuration ...............................................................................11 Figure 1- 6 System unit block diagram ..................................................................................12 Figure 1- 7 2.5-inch HDD ......................................................................................................19 Figure 1- 8 DVD-ROM drive .................................................................................................20
Tables Table 1- 1 2.5-inch HDD specifications................................................................................19 Table 1- 2 DVD-ROM drive specifications ..........................................................................20 Table 1- 3 CD-RW/DVD-ROM drive specifications ............................................................21 Table 1- 4 DVD-Dual(Double Layer) drive specifications..................................................22 Table 1- 5 DVD Super Multi drive specifications.................................................................23 Table 1- 6 DVD Super Multi drive (Double Layer) specifications.......................................24 Table 1- 7 Battery specifications...........................................................................................26 Table 1-8 Quick/normal charging time .................................................................................27
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1.1 Features
1 Hardware Overview
1.1 Features
The Toshiba Satellite M40/M45 TECRA A4 dynabook VX/4 is a full size notebook PC based on the Intel Pentinm M (Dothan) and Celeron M processor, providing high-speed processing capabilities and advanced features. The computer employs a Lithium Ion battery that allows it to be battery-operated for a longer period of time. The display uses 15.4-inch WXGA and WSXGA+ LCD panel, at a resolution of 1280 by 800 pixels (WXGA) and 1680 by 1050 pixels(WSXGA+), The PGA socket supports BTO/CTO for the CPU so that the system can be designed to suit your needs.
The computer has the following features. Processor The CPU is the Intel Pentium M (Dothan) Processor and Intel Celeron M.
Intel Dothan Processor (533MHz) 730(1.6G)/740(1.73G)/750(1.86G)/760(2.0G)/770(2.13G) Hz Intel Celeron M Processor (400MHz) 350(1.3G)/360(1.4G)/370(1.5G) Hz. Japan Model Use: Intel Dothan Processor (533MHz) 730(1.6G) Intel Celeron M Processor (400MHz) 350(1.3G) Host bridge system controller System controller: Intel 915 GM/PM Japan Model Use : Intel 915 GM
1.1 Features
The computer has two SO DIMMs slot comes standard with DDR 2700 module. It supports PC2700 and uses SO DIMMs (DDR SDRAM) driven at 2.5 V, accepting BTO/CTO for your memory requirements. It can incorporate up to 2 GB of main memory. using the following sizes of memory modules: 128 MB (8M168P) 256 MB (16M168P) 512 MB (32M168P) 1024 MB (64Mx16x8P) Japan Model Use : 256 MB (16M168P) 512 MB (32M168P) Hard Disk Drive (HDD) The computer accommodates one 2.5-inch HDD with any of the following storage capacities: 30 GB (9.5 mm thick) ATA (4,200rpm) 40 GB (9.5 mm thick) ATA (4,200rpm) 60 GB (9.5 mm thick) ATA (4,200rpm) 80 GB (9.5 mm thick) ATA (4,200rpm) 100 GB (9.5 mm thick) ATA (4,200rpm) 120 GB (9.5 mm thick) ATA (4,200rpm) 40 GB (9.5 mm thick) ATA (5,400rpm) 60 GB (9.5 mm thick) ATA (5,400rpm) 80 GB (9.5 mm thick) ATA (5,400rpm) 100 GB (9.5 mm thick) ATA (5,400rpm) 120 GB (9.5 mm thick) ATA (5,400rpm)
1 Hardware Overview
The ODD can accommodate a CD-ROM, DVD-ROM, CD-RW/DVD ROM, DVD+-R/+-RW,DVD Super Multi ,DVD Super Multi (Double Layer)drives. Display The LCD displays available come in the following four sizes: 15.4 WXGA-Non CSV/15.4 WXGA-CSV/15.4 WXGA-CSV(High brightness)/15.4 WSXGA+-Non CSV color display, resolution 1280800/16801050,262,144 colors with dithering. Japan Model Use : 15.4WXGA-CSV(High brightness) Keyboard The keyboard has 29 kinds countries key. Batteries The computer has a removable 6 Cell or 12 Cell Lithium Ion battery pack and an internal RTC battery (rechargeable). Universal Serial Bus (USB) ports The computer has three USB 1.1/2.0 ports, It is supported to daisy-chain a maximum of 127 USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps These ports support PnP installation and hot plugging. External monitor port A 15-pin external monitor port is provided, through which the computer automatically recognizes an external VESA DDC 2B compatible monitor. PC Card slot A PC Card slot is provided to hold PC Card Standard Type II (5.0 mm) card, capable of using a variety of PC Cards including 16-bit Multiple Function PC Cards and 32-bit CardBus cards. PC card HDD boot does Not be supported.
1 Hardware Overview
1.1 Features
SD/MS(MS Pro)/SM//MMC/XD Card This slot is for your memory card requirements to provide memory card read on your computer
Toshiba Pointing Device Toshiba Pointing Device has one kind of Synaptice TouchPad with two button. Sound system The AD1981B integrated audio controller supports multimedia. The sound system contains the following: Stereo speakers Headphone jack Internal microphone External microphone jack LAN The internal LAN board supports 10/100 Mbit and Giga-bit for BTO, enabling connection to a LAN at up to 1Gbps. It also supports Wake-up On LAN From S3/S4/S5 and PXE boot support. The LAN board has the RJ45 jack to directly accommodate a LAN cable. Wireless LAN The internal Mini PCI Card slot supports IEEE802.11a/g(11ch)/ IEEE802.11g(11ch)/ IEEE802.11a/g(13ch)/ IEEE802.11g(13ch)/IEEE802.11a/g(14ch)/ IEEE802.11g(14ch) card. The Antenna has three wires dual band antenna support with Blue tooth for BTO. Internal Modem The computer contains a MDC, enabling data and fax communication. It supports ITUT V.90 (for rest countries )/V.92(America, Canada,UK,Germany,France) The transfer rates are 56 Kbps for data reception, 33.6 Kbps for data transmission, and 14,400 bps for fax transmission. Note, however, that the actual speed depends on the line quality. The RJ11 modem jack is used to accommodate a telephone line.
1.1 Features
1 Hardware Overview
IEEE 1394 The IEEE 1394 serial data transfer rate is 400 Mbps, These port support hot plugging. Parallel Port(optional) The Parallel Port is optional integrated device. to supported connect a printer or another parallel device. The port is IEEE-1284 compliant and supports Extended Capabilities Port (ECP).
PCI Express Slot The ICH6 provides PCI Express root ports which are compliant to the PCI Express Base Specification ,Revision 1.0a.The Root Port supports 2.5Gb/s bandwidth in each direction (5 Gb/s concurrent) and two virtual channels for full isochronous data support.
Fast Serial Infrared (FIR) communications port(optional) The FIR Port is optional integrated device. It provided an IrDA 1.1 compatible FIR port , enabling wireless communication at a high speed of 1.15 or 4 Mbps.
1 Hardware Overview
1.1 Features
Figures 1-1/1-2 and 1-3 show the computer and its system unit configuration, respectively.
1.1 Features
1 Hardware Overview
1.1 Features
1.1 Features
1 Hardware Overview
1.1 Features
1 Hardware Overview
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1.1 Features
1 Hardware Overview
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1 Hardware Overview
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1 Hardware Overview
The system unit of the computer consists of the following components: Processor: Intel Pentium M (Dothan) Processor and Celeron M Intel Dothan Processor (533MHz) Core speed: 1.6/1.73/1.86/2.0/2.13 GHz System bus: 533 MHz On-die level 2 cache 2 MB Advanced Power Management features including Enhanced Intel SpeedStep technology Celeron-M (400MHz) Core speed: 1.3/1.4/1.5 GHz System bus: 400 MHz On-die level 2 cache 1 MB Memory Two expansion memory slots were provided, They can hold 128/256/512/1024MB expansion memory modules available as options to grow up to 2.0 GB. PC2700/333MHz DDR SDRAM supported 128/256/512/1024MB modules supported 2.5 volt operation No parity bit 64-bit data transfer 128 MB (16M x 16 x 4P) 256 MB (16M x 16 x 8P) 512 MB (32M x 16 x 8P) 1024 MB (64M x 8 x 16P)
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1 Hardware Overview BIOS ROM (flash EEPROM) 4Mb x 1 chip (512KB flash parts) System controllers North Bridge: Intel 915 GM 33kb used for EC BIOS 51kb used for VGA BIOS 40kb used for pxe boot 4kb used for logo 7kb used for USB 15kb used for SCU 14kb used for PCI 2kb used for ACPI 14kb used for PNP 30kb used for PM 50kb used for system BIOS 8kb used for micro code 2kb used for DMI 4kb used for password 26kb used for boot load 1kb used for IMAG002 2kb used for DYNALOGO 2kb used for TSBDEV 4kb used for OSB_CMT 4kb used for OSB_PMP 11kb used for DISPSEG 4kb used for OWNER_ROM 40kb used for GIGA 8kb used for TSBOEM 1kb used for CBboot 156kb reserved
CPU interface and control System Memory Support PCI Express* Graphics (PEG) Interface Integrated Display Interface Support Internal Graphics Features Direct Media Interface (DMI) Power Management
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1 Hardware Overview
North Bridge: Intel 915 PM CPU interface and control System Memory Support PCI Express* Graphics (PEG) Interface Direct Media Interface (DMI) Power Management
South Bridge: ICH6-M Direct Media Interface (DMI) PCI Express* Interface Serial ATA (SATA) Controller Advanced Host Controller Interface (AHCI) PCI Interface IDE Interface Low Pin Count (LPC) Interface Compatibility Modules Advanced Programmable Interrupt Controller (APIC) Universal Serial Bus (USB) Controller Lan Controller Alert Standard Format (ASF) Management Controller RTC GPIO Enhanced Power Management Manageability System Management Bus (SMBus 2.0) Intel High Definition Audio Controller AC 97 2.3 Controller
PC Card controller TI PCI7411 CardBus/PC Card controller 16-bit PCMCIA and 32-bit CardBus. SD/MS/MS Pro/MMC/SM/XD Card controller IEEE 1394 Controller
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The AD1981B integrated audio controller supports multimedia. The sound system feature contains the following: Variable Sample Rate Audio External Audio Power Down Control Integrated Stereo Headphone Amplifier Stereo Full-Duplex Codec 20-Bit PCM DAC Dual MIC Input with Built-In Programmable Preamp High Quality CD Input with Ground Sense. KBC/EC (Keyboard Controller/Embedded Controller) A single LPC 47N249 chip is used to serve as KBC/ EC and Super IO. KBC Scan controller function Interface controller function EC Power supply sequence control Overheat shutdown support LED control Beep control Device ON/OFF Cooling fan speed control Universal I/O port Battery capacity check Flash memory reprogramming function EC access interface I2C communication control
Battery EE PROM 24C02 equivalent (128 words x 16 bits, I2C interface) integrated in the battery pack Storing records of battery use
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1 Hardware Overview
Generating the clock signal required for the system Modem Controller Built-in MDC card with askey Functions of the modem controller: Digital signal conductor protection Ring wake-up support Communication codes supported: For data communication: V.90(China)/V.92 data rates: 28kbps/56kbps V.34 Extended rates: 33.6K/2400/V.32 turbo, V.32bits,and fallbacks For fax: V.34,V.17,V.29 V.27 and V.21 Channel 2 V.253 Class 1 fax AC97 interface LAN controller 88E8036 Integrates the Marvell 10/100 PHY with the proven Marvell MAC and PCI Express SERDES cores Wake On LAN power management support Compliant to ACPI 2.0 specification Out of the box WOL support Wake On Link Remote boot(PXE 2.1) Smart power down when link is not detected 88E8053 Integrates the Marvell market-leading Gigabit PHY with the proven Marvell Gigabit MAC and SERDES cores Wake On LAN power management support Compliant to ACPI 2.0 specification Out of the box WOL support Wake On Link Serial Peripheral Interface (SPI) for remote boot(PXE 2.1) Smart power down when link is not detected Wireless LAN controller
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1 Hardware Overview
Support following 2 kinds of mini PCI wireless LAN cards. IEEE 802.11g IEEE 802.11a/g Transfer Rate IEEE 802.11a/g: Standard 54M bps IEEE 802.11g: Standard 54M bps Frequency Channel IEEE802.11a/g: 5.4GHz IEEE802.11g: 2.4GHz
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1 Hardware Overview
58,605,120 512
78,140,160 512
117,210,240 512
195,350,400 512
234,420,480 512
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1 Hardware Overview
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1 Hardware Overview
Access time (ms) Average random access Data buffer size (Mbytes) Formats supported
150 ms
130 ms
2MB DVD: DVD-ROM(DVD-5,DVD-9,DVD-10,DVD-18),DVD-R (Ver.1.0,Ver.2.0),DVD-RAM CD: CD-DA,CD+(E)G,CD-MIDI,CD-TEXT,CD-ROM,CD-ROM XA,MIXED MODE CD,CD-I,CD-I Bridge(Photo CD,Video CD),Muitisession CD(Photo CD,CD-EXTRA,Portfolio,CD-R,CD-RW),CD-R,CD-RW
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1 Hardware Overview
2MB DVD: DVD-ROM,DVD-R ver2.00 for General (Read/Write), DVD-RW Ver.1.0&1.1&1.2(Read/Write),DVD+R(Read/Write),DVD+RW(Read/Wr ite),DVD+R(Double Layer). CD: KODAK Photo CD Single and Multi-Session,CD-Extra(CD+),Mixed CD,Video CD, CD-R discs (Read/Write), CD-RW , CD test data.
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1 Hardware Overview
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1 Hardware Overview
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1 Hardware Overview
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1 Hardware Overview
2.0 Batteries
2.0 Batteries
The computer has the following three types of batteries: Main battery pack Real time clock (RTC) battery Table 1-7 lists the specifications of these batteries. Table 1- 7 Battery specifications
Battery name 6 Cell Main battery pack 12 Cell RTC battery Lithium Ion Lithium Ion 10.8 V 3.0 V 8600 mAh 7 mAh Material Lithium Ion Output voltage 10.8 V Capacity 4300 mAh
1.1.1
Main Battery The main battery pack serves as the computer's main power source when the AC adapter is not attached. The main battery maintains the state of the computer so that it can resume it.
1.1.2
Battery Charging Control Battery charging is controlled by LPC 47N249. When the AC adapter and battery pack are attached to the computer, the LPC 47N249 controls the charge on/off state and detects a full charge.
Battery Charge When the AC adapter is attached, the battery is charged by off-state charge when the system is powered off or by on-state charge when it is powered on.
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1 Hardware Overview
Off-state charge
6/12 Cell
On-state charge
6/12 Cell
NOTE: The time required for normal charge depends on the power consumption by the system. Using the fluorescent lamp and frequently accessing the disk consume much power and lengthen the charge time. Any of the following cases stops battery charge: 1. 2. 3. The battery becomes fully charged. The AC adapter or battery pack is removed. The battery or AC adapter voltage is abnormal.
Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge. A full charge is detected when either of the following conditions is met: 1. 2. 1.1.3 The current in the battery charging circuit drops below the predetermined value. The charging time exceeds the fixed limit.
RTC Battery
The RTC battery provides power to keep the current date, time and other system information in memory while the computer is turned off.
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2 Troubleshooting
2
Chapter 2 Troubleshooting
2-i
2 Troubleshooting
Chapter 2
2.1 2.2 2.3
Contents
Outline.................................................................................................................... 2-1 Basic Flowchart...................................................................................................... 2-2 Power Supply ......................................................................................................... 2-6 Procedure 1 Power Icon Check....................................................................... 2-6 Procedure 2 Connection Check....................................................................... 2-8 Procedure 3 Replacement Check .................................................................... 2-8
2.4 2.5
System Board ......................................................................................................... 2-9 Procedure 3 Replacement Check .................................................................. 2-10 2.5-inch HDD ....................................................................................................... 2-11 Procedure 1 Message Check ......................................................................... 2-11 Procedure 2 Partition Check ......................................................................... 2-11 Procedure 3 Format Check............................................................................ 2-12
2-ii
2 Troubleshooting Procedure 4 Test Program Check ................................................................. 2-13 Procedure 5 Connector Check and Replacement Check............................... 2-14 2.6 Keyboard .............................................................................................................. 2-15 Procedure 1 Test Program Check ................................................................. 2-15 Procedure 2 Connector Check and Replacement Check............................... 2-15 2.7 Display.................................................................................................................. 2-16 Procedure 1 External Monitor Check ........................................................... 2-16 Procedure 2 Test Program Check ................................................................. 2-16 Procedure 3 Connector Check and Replacement Check............................... 2-16 2.8 ODD (Optical Disk Drive) ................................................................................... 2-18 Procedure 1 ODD Cleaning Check ............................................................... 2-18 Procedure 2 Test Program Check ................................................................. 2-18 Procedure 3 Connector Check and Replacement Check............................... 2-18 2.9 LAN...................................................................................................................... 2-20 Procedure 1 Test Program Check ................................................................. 2-20 Procedure 2 Connector Check and Replacement Check............................... 2-20 2.10 SD/MS/SM/MMC/XD Card(Optional)................................................................ 2-21 Procedure 1 Test Program Check ................................................................. 2-21 Procedure 2 Connector Check ...................................................................... 2-21 2.11 Parallel Port(Optional) ......................................................................................... 2-22 Procedure 1 Test Program Check ................................................................. 2-22 Procedure 2 Connector Check ...................................................................... 2-22 2.12 Audio Test ............................................................................................................ 2-23 Procedure 1 Test Program Check ................................................................. 2-23 Procedure 2 Connector Check and Replacement Check............................... 2-23 2.13 IEEE 1394 Test(Optional).................................................................................... 2-24 Procedure 1 Test Program Check ................................................................. 2-24 Procedure 2 Connector Check ...................................................................... 2-24 2.14 Cooling Module.................................................................................................... 2-25 Procedure 1 Test Program Check ................................................................. 2-25 Procedure 2 Connector Check and Replacement Check............................... 2-25
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2 Troubleshooting
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2.1 Outline
2 Troubleshooting
2.1
Outline
This chapter describes the fault diagnosis procedures for field replaceable units (FRUs) in the computer. The FRUs covered here are as follows: 1. System board 2. 2.5-inch HDD 3. Keyboard 4. Display 5. ODD drive 6. LAN 7. SD/MS/SM/MMC/XD 8. Speaker 9. Parallel Port 10. IEEE 1394 11. Cooling module See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test programs The following tools are required to perform the diagnostic procedures: 1. Diagnostics (maintenance test program) disk 2. Phillips screwdrivers (2 mm, 2.5 mm) 3. Cleaning disk kit (for ODD drive cleaning) 4. Bootable CD 5. PC Card loopback connector 6. Multimeter 7. External monitor 8. Headphone 9. Microphone 10. A-BEX TEST DVD 11. Music CD 12. DVD TSD-1 (TOSHIBA EMI DVD Test Media)
2-1
2 Troubleshooting
2.2
Basic Flowchart
The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU. Before going through the diagnostic flowchart steps, verify the following: Ask the user if a password has been registered and, if so, ask him or her to enter the password. If the user has forgotten the system password, use a jump wire to make a short circuit on M/B C561 , then turn the computer power on. When booted, the computer overrides password protection and automatically erases the current password. Make sure the Windows XP Home Edition has been installed on the HDD. Any other operating system can cause the computer to malfunction. Make sure any piece of optional equipment has been installed.
2-2
2 Troubleshooting
No DC IN LED on ?? Yes No BATTERY LED on ?? Yes Turn the power on. Yes Any error message displayed ?? No Message "In Touch with Tomorrow Toshiba" displayed Yes Yes "Password=" displayed ?? No OS started ?? No Yes 1 Figure 2-1 No
Basic flowchart(1/2)
2-3
2 Troubleshooting
1 No Keyboard works well ?? Follow the keyboard diagnostic procedure in Section 2.6
Diagnostic Program Loaded ?? Yes Perform each test with the diagnostic program.
No
Any error detected by the diagnostic program ?? No Perform the continuous test to check if the error is intermittent.
Yes
Identify the test resulting in the error and perform the appropriate diagnostic procedures
Any error detected by the diagnostic program ?? No The system is normal. END
Yes
Identify the test resulting in the error and perform the appropriate diagnostic procedures
Figure 2-1
2-4
2 Troubleshooting
If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows: 1. If an error is detected by the System test, Memory test, Async test, Printer test, Sound test, or Real Timer test, follow the system board troubleshooting procedures in Section 2.4. 2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting procedures in Section 2.5. 3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting procedures in Section 2.6. 4. If an error is detected by the Display test, follow the display troubleshooting procedures in Section 2.7. 5. If an error is detected by the ODD test, follow the ODD troubleshooting procedures in Section 2.8. 6. If an error is detected by the LAN test, follow the LAN troubleshooting procedures in section 2.9. 7. If an error is detected by the SD Card test, follow the SD Card troubleshooting procedures in section 2.10 8. If an error is detected by the Parallel Port test, follow the Parallel Port troubleshooting procedures in section 2.11 9. If an error is detected by the Speaker test, follow the Speaker troubleshooting procedures in section 2.12. 10. If an error is detected by the IEEE 1394 test, follow the IEEE 1394 troubleshooting procedures in section 2.13. 11. If an error is detected by the Fan On/Off test, follow the cooling module troubleshooting procedures in Section 2.13.
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2 Troubleshooting
2.3
Power Supply
The power supply in the computer controls many functions and components. To check if the power supply is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Procedure 2 Procedure 3 Power Icon Check Connection Check Replacement Check
Procedure 1 Power Icon Check The following two power LEDs indicate the power supply status: Battery LED DC IN LED The power supply controller displays the power supply status through the Battery and DC IN LEDs as in the tables below. Battery LED
Battery LED On in Amber On in Green Blinking in Amber (at equal intervals) Off Else Battery being charged Battery fully charged, with AC adapter connected Battery low *1 while driving the computer Power supply status
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2 Troubleshooting
If the DC IN LED off, follow the steps below: 1. Remove the battery pack and the AC adapter to shut off power supply to the computer. 2. Attach the battery and AC adapter back again. If the LED still off, follow the steps below: Check 1 Check 2 Make sure the DC IN LED goes on in Green. If it does not, go to Procedure 2. Make sure the Battery LED goes on in Amber or Green. If it does not, go to Procedure 3.
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2 Troubleshooting
Procedure 2 Connection Check Power is supplied to the system board as illustrated below:
AC adaptor AC power cord AC adaptor cord Battery pack System board
Follow the steps below to check whether each connector has been connected correctly: Check 1 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN 15V socket and wall outlet, respectively. When they have been connected correctly, perform Check 2. Check 2 Connect a new AC adaptor and AC power cord. If the DC IN LED does not go on, go to Procedure 3. If the battery LED does not go on, perform Check 3. Check 3 Make sure the battery pack has been correctly installed in the computer. If the battery LED does not go on while the battery pack has been installed correctly, go to Procedure 3. Procedure 3 Replacement Check The system board, power supply board, or CPU may be faulty. Disassemble the computer according to Chapter 4 and follow the steps below: Check 1 Check 2 Check 3 Replace the power supply board with a new one. If the battery pack is still not working properly, perform Check 2. Replace the system board with a new one. If the battery pack is still not working properly, perform Check 3. Replace the CPU with a new one.
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2.4
System Board
2 Troubleshooting
2.4
System Board
To check if the system board is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Message Check Procedure 2 Test Program Check Procedure 3 Replacement Check Procedure 1 Message Check When the power is turned on, the system performs the self-diagnostic Power On Self Test (POST) embedded in the BIOS ROM. The POST tests and initializes each IC on the system board. If an error message appears on the display, perform Check 1. If there is no error message, go to Procedure 2. If MS-DOS or Windows XP Home Edition is loaded normally, go to Procedure 3. Check 1 If the following error message is displayed on the screen, press the F1 key as prompted. These errors occur when the system configuration preserved in the RTC memory (generally called CMOS memory) does not match the actual configuration or when the data is lost. If you press the F1 key as prompted by the message, the TSETUP screen appears to set the system configuration. If the error message appears frequently when the power is turned on, replace the RTC battery. If any other error message is displayed, perform Check 2.
*** Bad RTC battery *** Check system. Then press [F1] key
Check 2
If the following error message is displayed on the screen, press any key as prompted by the message. The error message appears when either data stored in RAM to be resumed is lost because the battery has been exhausted or the system board is faulty. If any other error message displays, perform Check 3. Resume failure and press any key to continue.
Check 3
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2 Troubleshooting
Procedure 2 Test Program Check The maintenance test program contains several programs for diagnosing the system board and CPU. Execute the following test programs using the procedures described in Chapter 3. 1. System test 2. Memory test 3. Keyboard test 4. Display test 5. Hard Disk test 6. Mouse test 7. SD Card/Memory stick test 8. ODD test 9. Sound test 10. LAN test If an error is detected during these tests, go to Procedure 3. Procedure 3 Replacement Check The system board, memory, or CPU may be defective. Disassemble the computer following the steps described in Chapter 4 and replace the system board, memory module or CPU with a new one.
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2.5
2.5-inch HDD
2 Troubleshooting
2.5
2.5-inch HDD
To check if the 2.5-inch HDD is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Message Check Procedure 2 Partition Check Procedure 3 Format Check Procedure 4 Test Program Check Procedure 5 Connector Check and Replacement Check CAUTION: The contents of the 2.5-inch HDD will be erased when the HDD 2.5-inch HDD diagnostic test or formatting is executed. Save the required contents of the HDD to floppy disks or other storage drive in advance.
Procedure 1 Message Check When the computer's HDD does not function properly, some of the following error messages may appear on the display. Follow the steps below to check the HDD. Check 1 If either of the following messages appears, go to Procedure 2. If the following messages do not appear, perform Check 3. Insert system disk in drive Press any key when ready ..... or Non-System disk or disk error Replace and press any key Check 2 Check TSETUP to see if the Hard Disk option has been set to Not used. If so, choose another setting and restart the computer. If the problem persists, go to Procedure 2.
Procedure 2 Partition Check Enter the MS-DOS system. Perform the following checks: Check 1 Check 2 Type C: and press the Enter key. If you cannot change to drive C, perform Check 2. If you can change to drive C, perform Check 3. Type FDISK and press the Enter key. Choose Display partition information from the FDISK menu. If drive C is listed, perform Check 3. If drive C is not listed, return to the FDISK menu and choose the option to
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2 Troubleshooting
create a DOS partition on drive C. Then restart the computer.. If the problem persists, go to Procedure 3. Check 3 If drive C is listed as active in the FDISK menu, perform Check 4. If drive C is not listed as active, return to the FDISK menu and choose the option to set the active partition for drive C. Then restart the computer. If the problem persists, perform Check 4. Enter DIR C: and press the Enter key. If the following message is displayed, go to Procedure 3. If contents of drive C are listed on the display, perform Check 5. Invalid media type reading drive C Abort, Retry, Fail? Check 5 Use the SYS command in the MS-DOS system to install system files. If the following message appears on the display, the system files have been transferred to the HDD. Restart the computer. If the problem persists, go to Procedure 3. System transferred
Check 4
NOTE: If the computer is running Windows XP Home edition and the hard disk capacity is more than 512 MB, the FDISK program will ask if you need support for a partition larger than 2 GB. Select Y for large partition support; however, be sure to read the precaution regarding access by other operating systems.
Procedure 3 Format Check The 2.5-inch HDD is formatted using the low-level format program and the MS-DOS FORMAT program. Using these programs, follow the steps below to format the HDD. Check 1 Enter FORMAT C:/S/U to format the HDD and transfer system files. If the following message appears on the display, the HDD has been formatted. Format complete If you cannot format the HDD using the test program, go to Procedure 4.
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2.5
2.5-inch HDD
2 Troubleshooting
Procedure 4 Test Program Check Run the HDD test program stored on the maintenance test program disk for all test items. See Chapter 3 for details on how to use the test program. If an error is detected during the HDD test, an error code and status will be displayed. The error codes and their status names are listed in Table 2-1. If an error code is not generated and the problem still exists, go to Procedure 5. Table 2- 1 HDD error code and status
Code 1 2 3 4 5 6 7 9 10 11 12 13 14 15 16
Status Get Parameter Fail ! Read Old Data Error Write Pattern Error Read Back Data Error Data Compare Error Restore Data Error Read Verify Error Seek Error Disk Controller Self Test Failed Disk Controller Test unexpected interrupt Failed Disk Controller action Test Failed Disk dos not support SMART Disk read attribute threshold error Disk read attribute value error Disk SMART attribute value error
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2 Troubleshooting
Procedure 5 Connector Check and Replacement Check The HDD or system board may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the following connectors have been firmly connected to the HDD, system board and CPU.
HDD System board CPU
If any connector is loose or off, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2. Check 2 The HDD may be damaged. Replace it with a new one following the disassembling instructions in Chapter 4. If the problem persists, perform Check 3. The System board may be damaged. Replace it with a new one following the disassembling instructions in Chapter 4. If the problem persists, perform Check 4. The CPU may be damaged. Replace it with a new one following the disassembling instructions in Chapter 4.
Check 3
Check 4
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2.6 Keyboard
2 Troubleshooting
2.6
Keyboard
To check if the computers keyboard is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check Execute the Keyboard test available as part of the maintenance test program. See Chapter 3 for information on how to perform the test. If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard itself is normal. Procedure 2 Connector Check and Replacement Check The keyboard or system board may be disconnected or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the keyboard cable has been firmly connected to the system board.
Keyboard System board CPU
If the cable is loose or off, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2. Check 2 Check 3 Check 4 The keyboard may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem persists, perform Check 3. The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the keyboard is still not functioning properly, perform Check 4. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 5. The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
Check 5
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2 Troubleshooting
2.7 Display
2.7
Display
To check if the computers display is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 External Monitor Check Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check Procedure 1 External Monitor Check Connect an external monitor to the computer's external monitor port, then boot the computer. The computer automatically detects the external monitor even if resume mode is enabled. If the external monitor works correctly, the internal LCD, LCD/FL cable, or FL may be faulty. Go to Procedure 3. If the external monitor appears to have the same problem as the internal monitor, the system board may be faulty. Go to Procedure 2. Procedure 2 Test Program Check Insert the diagnostics bootable CD in the computer's CD ROM, turn on the computer and run the test. See Chapter 3 for information on how to perform the test. If an error is detected in the test, go to Procedure 3. If no error is detected, the display itself is normal. Procedure 3 Connector Check and Replacement Check The display unit has an LCD module, Fluorescent lamp (FL), panel close switch and FL inverter board. Any of the components or their connections may be defective. Disassemble the computer following the steps described in Chapter 4, then perform the following checks: (1) If the FL does not light, perform Check 1. (2) If characters or graphics are not displayed normally, perform Check 5. (3) If the FL remains lit when the display is closed, the panel close switch may be defective. Perform Check 8. Check 1 Make sure the following cables have been firmly connected to the system board and FL inverter board.
FL inverter board HV cable System board LCD/FL cable CPU
FL
Check 2
If any of the cables is loose or off, reconnect it firmly and return to Procedure 3. If there is still an error, perform Check 2. The LCD/FL cable may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 3.
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2 Troubleshooting The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 4. The FL inverter board may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 5. Make sure the LCD/FL cable has been firmly connected to the system board and LCD module.
FL inverter board System board LCD/FL cable CPU
If the cable is loose or off, reconnect it firmly and return to Procedure 3. If there is still an error, perform Check 6. The LCD/FL inverter cable may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 7. The LCD module may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform Check 8. The System board may be faulty. Replace it with a new one. If there is still an error, perform Check 9. The CPU may be faulty. Replace it with a new one following the instructions in Chapter 4. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 10.
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2 Troubleshooting
2.8
To check if the internal ODD drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 ODD Cleaning Check Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check
Procedure 1 ODD Cleaning Check 1. Turn off the power to the computer. 2. Open the ODD tray by inserting a slender object such as a straightened paper clip into the eject hole. The object must be long enough to activate the eject mechanism. 3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens. 4. If the ODD drive still does not function properly after cleaning, go to Procedure 2. Procedure 2 Test Program Check Execute the ODD drive test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's CD, turn on the computer and run the test. Then insert a test ODD (Toshiba-EMI DVD-ROM TEST DISK TSD-1) into the ODD drive. See Chapter 3 for information on how to perform the test. If any error is detected by the test, go to Procedure 3. Procedure 3 Connector Check and Replacement Check The ODD drive is connected to the system board by the connector. The connector may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the following connector has been firmly connected to the ODD drive and the system board.
System board
CPU
Connector
If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2. Check 2 The connector may be faulty. Replace the connector with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 3.
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2 Troubleshooting
The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 4. The system board may be faulty. Replace it with new one following the instructions in Chapter 4. If the ODD drive is still not functioning properly, perform Check 5. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 6. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 3.
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2 Troubleshooting
2.9 LAN
2.9
LAN
To check if the computers LAN is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check Execute the LAN check program available as part of the maintenance test program. This program will check the LAN. Insert the Bootable CD into the CD. Turn on the computer and run the check program. See Chapter 3 for information on how to perform the check. If any abnormal is detected by the check, go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN connector (RJ45) is mounted on the system board. If the LAN malfunctions, the system board or CPU might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the LAN is still not functioning properly, perform Check 2. Check 2 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 3. Check 3 The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
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2 Troubleshooting
Procedure 1 Test Program Check Execute the SD/MS/SM/MMC/XD Card test program available as part of the maintenance test program. This program checks the SD/MS/SM/MMC/XD card. Insert the Bootable CD into the CD. Turn on the computer and run the test. See Chapter 3 for information on how to perform the test. If any error is detected by the test, go to Procedure 2 Procedure 2 Connector Check The Memory Card connector is mounted on the system board. If the Memory Card malfunctions, the system board or CPU might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the Memory Card is still not functioning properly, perform Check 2. Check 2 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 3. Check 3 The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
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Procedure 1 Test Program Check Execute the Parallel Port test program available as part of the maintenance test program. This program checks the Parallel Port. Insert the Bootable CD into the CD. Turn on the computer and run the test. See Chapter 3 for information on how to perform the test. If any error is detected by the test, go to Procedure 2 Procedure 2 Connector Check The Parallel Port connector is mounted on the system board. If the Parallel Port malfunctions, the system board or CPU might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the Parallel Port is still not functioning properly, perform Check 2. Check 2 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 3. Check 3 The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
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2 Troubleshooting
Procedure 1 Test Program Check Execute the Audio test available as part of the maintenance test program. See Chapter 3 for information on how to perform the test. If an error is detected in the test, go to Procedure 2. If no error is detected, the Audio itself is normal. Procedure 2 Connector Check and Replacement Check The Audio or system board may be disconnected or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the Speaker cable has been firmly connected to the system board. Speaker System board CPU
If the cable is loose or off, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2. Check 2 Check 3 Check 4 The Speaker may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem persists, perform Check 3. The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the Audio is still not functioning properly, perform Check 4. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 5. The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
Check 5
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2 Troubleshooting
Procedure 1 Test Program Check Execute the IEEE 1394 test program available as part of the maintenance test program. This program checks the IEEE 1394. Insert the Bootable CD into the CD. Turn on the computer and run the test. See Chapter 3 for information on how to perform the test. If any error is detected by the test, go to Procedure 2 Procedure 2 Connector Check The IEEE 1394 connector is mounted on the system board. If the IEEE 1394 malfunctions, the system board or CPU might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 The system board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the IEEE 1394 is still not functioning properly, perform Check 2. Check 2 The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 3. Check 3 The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
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2 Troubleshooting
Procedure 1 Test Program Check Execute the Fan On/Off test program available as part of the maintenance test program. This test program checks the cooling module. Insert the diagnostics bootable CD in the computer's CD, turn on the computer and run the test. See Chapter 3 for information on how to perform the test. If any error is detected by the test, go to Procedure 2. Procedure 2 Connector Check and Replacement Check The cooling module is connected to the system board. If the cooling module malfunctions, there may be a bad connection between the cooling module and the system board or either might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the cooling module has been firmly connected to the connector on the system board. Also make sure that the tape is not stuck to any part of the fan and that the fan is free of foreign matter.
Cooling module
System board
CPU
If the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If the tape is stuck to any part of the fan, stick it back to the specified point. If a foreign matter is found in the fan, remove it and then return to Procedure 1. If there is still an error, perform Check 2. The cooling module may be faulty. Replace it with a new one following the steps in Chapter 4. If the cooling module is still not functioning properly, perform Check 3. The memory may be defective. Replace the memory module with a new one following the steps described in Chapter 4. If the problem persist, perform Check 4. The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.
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Chapter 3 Contents
3.1 3.2 General ........................................................................................................... 1 Quick Start ...................................................................................................... 3 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.2.9 3.2.10 3.2.11 3.2.12 3.3 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 3.3.8 3.3.9 3.3.10 3.4 3.5 3.6 3.7 3.8 Quick Test.................................................................................... 3 Customization Test ...................................................................... 3 Keyboard Layout test ................................................................... 7 Hotkey Test.................................................................................. 8 Audio Play Test............................................................................ 8 Audio Record Test ....................................................................... 8 DMI Read..................................................................................... 8 DMI Write..................................................................................... 9 System Information .................................................................... 10 View Logs .................................................................................. 11 Exit to MS DOS.......................................................................... 12 The Diagnostics Screen Explanation ......................................... 12 Overview .................................................................................... 16 Batch Parameters Configuration ................................................ 17 Items Parameters Configuration................................................ 19 Load Batch Parameters ............................................................. 20 Save Batch Parameters ............................................................. 21 LOG Parameters Setting............................................................ 22 Specify LOG Viewer................................................................... 23 Display LOG File........................................................................ 23 LOG Viewer ............................................................................... 24 LOG File Sample ....................................................................... 25
Options.......................................................................................................... 16
Subtests ........................................................................................................ 27 System Test .................................................................................................. 31 Memory Test ................................................................................................. 36 Storage.......................................................................................................... 41 Video ............................................................................................................. 45
ii
3 Diagnostic Programs 3.9 3.10 3.11 3.12 Communication (COMM)............................................................................... 54 Peripheral...................................................................................................... 58 Error Codes and description.......................................................................... 60 Quick Test Item List ......................................................................................... i
iii
3.1 General
3 Diagnostic Programs
3.1
General
This chapter explains the diagnostic programs which tests and diagnoses the functions of the hardware components of this computer. The diagnostic programs can be classified into two types: OPTION and DIAGNOSTIC TEST. NOTE 1: This Diagnostic supports Satellite M40/M45 TECRA A4 Dynabook Vx/4 NOTE 2: Before running a test, be sure to: 1. Check that all the cables are connected securely. 2. Exit the application that is currently running and close Windows. The OPTION includes the following functions: Select All Items Test All Items Edit Batch Parameters Load Batch Parameters Save Batch Parameters Log Parameters Specify Log Viewer Display Error Log File DOS Shell Exit to DOS The DIAGNOSTIC TEST Devices include the following tests: System Test Memory Test Storage Test Video Test Communication Test Peripheral Test Audio Test DMI Read/Write System Information Before running the diagnostic programs, get the following tools prepared: A Service Diagnostic BOOT CD A Formatted FLOPPY DISK A Test Media CD (A-BEX TEST CD-ROM TCDR-702)(for CD-ROM test) A Test Media DVD (Toshiba-EMI DVD-ROM TEST DISK TSD-1) An External Monitor (for DISPLAY test)
3 Diagnostic Programs A CD-ROM Driver (for CD-ROM test) Audio Line for audio record test A Data CD (for CD-ROM test) Loop back connector of LPT SD, MS Card
3.1 General
The following chapters describe all the test details. The test items could be selected from the DIAGNOSTIC TEST menu. Note: When booting up the unit for the first time, the system will automatically select the location of the result log file. If a USB floppy drive is connected, and there is an unprotected floppy diskette with more then 50KB spare space in the drive, system will save all log files into the root directory the diskette; otherwise, system will save all log files in the root directory of RAM disk.
3 Diagnostic Programs
3.2
Quick Start
When the system is booting from Service Diagnostic CD, the following screen will be displayed:
Please select a test item or select 0 to exit to MS-DOS: 3.2.1 Quick Test When this item is selected, the system will run the configured test items and generate a test report automatically. When the test is completed, a file named Quick.log would be saved in the defined location. When Quick.log is being created, meanwhile, a file named quick.log has already existed, the system will automatically rename Quick.log to Quick.old for the backup purpose of the log file. It will take 8-15 minutes to test all the items. User must plug the LPT Text Fixture before the test. During the test, user is required to verify the test result. For the detail of test item, please refer to Quick Test Item List. 3.2.2 Customization Test When this item is selected, the system will run the diagnostic programs according to the procedures you defined. When the test is completed, a file named Custom.log will be saved in the defined location. Please see the following example-- Mouse test.
3 Diagnostic Programs
1.
Use arrow key to select TouchPad item on Peripheral in the menu, then press Space key to select it. (When it is being selected, there is a X marked in the [ ])
Select Test Mouse or press F8 to run the test. The prompt information would be displayed in the screen as below. This test item needs user to verify whether the mouse works normally.
3 Diagnostic Programs
Here is another method to run the test: Highlight a test item by using arrow keys, then, press Enter to start. If there are parameters provided, user should set parameters in the parameter dialog window.
2. Parameters Setting
Choose the OK button after you set the proper parameters in the following window.
Satellite M40/M45 TECRA A4 Dynabook Vx/4 Maintenance Manual 5
3 Diagnostic Programs
3. Test Result
System will automatically run and display the test result as follows:
Following is the comparison report of the two testing methods mentioned above: 1) Configuration and Running As to the method used in Mouse test, the user is required to select test items by pressing Space key and set the parameters artificially, (See 3.3.3 Items Parameters Configuration) Then press F8 to start the test. User should configure each parameter in advance; otherwise the default parameters would be used. Using this method, user is allowed to select more than one test item at one time. 2) Running the current test item As to the method adopted in CPU Speed test, user should highlight the test item and press Enter to start testing. And the user has to setup the parameters every time before running the test. Using this method, only one test item would be tested at one time.
3 Diagnostic Programs
The test purpose is to check whether 18 kinds of European keyboards run well during the test procedure. When users choose the item, the names of these countries will be displayed on the screen for user choice. User press any index of token in ASCII, and the program will test the kind of keymap of the country.
It requires user to press the key and check whether the key in the screen changes color or not. User can terminate test by typing END. When testing the Fn key, it must press the Enter key at the same time.
3 Diagnostic Programs
When the user has checked all the keys and all the keys in the screen have changed color, the diagnostics program would automatically end the test and report the pass information. If keyboard test fails, program will terminate the test and report the fail information when it is time to timeout. The test will end when all keys are pressed or test time is out after 100 seconds. 3.2.4 Hotkey Test Check whether Hotkey run well. 3.2.5 Audio Play Test Check whether the system could playback audio normally. When the test is completed, a file named Audio_P.log will be saved in the defined location. 3.2.6 Audio Record Test Check whether the system could record the sound and playback it normally. Before the test, please make sure that the linked line is inserted and the volume is set to maximum. When the test is completed, a file named Audio_R.log will be saved in the defined location. 3.2.7 DMI Read Read the information from the systems SMBIOS and display it in the screen as follows:
3.2 Quick Start User can press any key to exit the program. 3.2.8 DMI Write
3 Diagnostic Programs
In addition to reading the DMI information, DMI Write also permits attributes editing and updating: Manufacture, Product Name, Version, Serial Number, UUID and OEM Part Number, etc. The following screen will be displayed:
In this screen, there are two lines which attribute could be edited and updated. The 1st line (the font in yellow with blue background) shows the attributes value that is read from the current system and the 2nd line (the font in red with turquoise background) shows the same value as that in the 1st line before users editing. User can modify the attributes value in the 2nd line and press Enter to confirm the current edition and continue editing the next attribute. During the editing, user could press F2 to confirm the DMI attribute update or press F4 to ignore the modification. Press ESC to exit the program of DMI Write. The confirmation screen is as below:
3 Diagnostic Programs
The attributes that have been modified would be marked in red; otherwise in yellow. User could press F2 to save the changes, or press F4 to ignore and exit the current program. 3.2.9 System Information This function is used to read the system information. When the test is completed, a file named System.log will be saved in the defined location. During the reading process, the following screen will be displayed to indicate that the progress is in detection:
On the left column of the above screen, the detected hardware components are listed. The corresponding information of the detected hardware components is displayed on the right of the screen. It displays the current running status information of the check program.
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The name of the program is marked on the top of the screen. At the bottom, the function keys are listed for user operation. During the detection, keyboard operation is invalid. When the detection is finished, the hardware components information will be displayed as follows:
User can use function keys listed on the bottom of the screen to display the configuration of the component or exit the current program. On the left column, the components information is listed and user can use arrow keys or PgUp/PgDn to view the list and highlight the chosen component. On the right column, the configuration information of the highlighted component is listed. Press ESC to exit this program. NOTE: LCM Information doesn't support CSV (Sharp) LCM. 3.2.10 View Logs User can enter one choice to view a log file in the screen as follows.
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3.2.11 Exit to MS DOS Select this item to exit to MS DOS. 3.2.12 The Diagnostics Screen Explanation Below is an example of running a test item. It includes the following parts: Diagnostics Windows, Test Status Area, Progress Bar, Error List, Test Items Title, Status Bar and Message Box.
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When a test item is running, a Diagnostics Windows is displayed in full screen. It consists of the following parts: Title Bar, Test Running Status and Report Panel, Status Bar. There would prompt a message box called USER BREAK in the central of the window whether user press ESC to interrupt the test. 2. Test Running Status and Report Panel Test Running Status and Report Panel are located on the middle of Diagnostics Windows. Test item name, test process and test result are displayed in the left; Test status and result are displayed in the upper right corner of the screen. It displays the test status of the current test item TEST (in testing), PASS (test finished and its result is passed), FAIL (test finished and its result is failed) and SKIP (test skipped). The error list of each test module is displayed at the lower right corner of the screen. It would display the total error quantity found in the test, the most recent five error codes and description would be shown here. Detailed error report could be viewed with Logview.exe. When pressing ESC key during the test process, a User Break Windows will be popped up for the user to select. 3. USER BREAK Pressing ESC key to interrupt the test, USER BREAK message box would be prompted out in the central of Diagnostics Window for the user to select the following actions: CONTINUE---- Continue the test; SKIP---- Stop the sub-item of current test item to go to the next items test; ABORT----Stop the current test item to test the next module. ABORT ALL---- Stop all the selected test items. User could use the hot key Ctrl+D to achieve the same operation. When the user calls ABORT ALL, the following message box will prompt for his selecting.
4. Title Bar:
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Title Bar located at the top of the window, it includes information as follows: Program Name and Its Version: Service Diagnostic Ver1.01; Test Module Name: Label the name and version of the test module. For example, in the above screen, the name of the test module is Memory Tester Build Date 2002.12.31. Status Bar: Located at the bottom of the screen as follows:
The status bar is used to indicate the current script setting and test status. It consists of two lines that includes the information as follows: Test Mode: TIMEBOUND or LOOPBOUND, e.g. LOOPBOUND in the above screen; Script File Name: Script file name, e.g. Quick.INI in the above screen; Current Time(C. TIME): Current system time, e.g. C.TIME:2004-01-04 19:21:27 in the above screen; Test Time Remaining (LEFT): In TIMEBOUND mode, it would display the remaining test time at the same location as Current TIME (C. TIME) in the above screen; Current Loop Count: In LOOPBOUND mode, it will display the total LOOP number planning to execute and the current LOOP number have been finished, e.g. COUNT: 01/01 in the above screen; CPU Temperature: Detect the temperature in the current CPU, e.g. CPU: 49C in the above screen; Remaining Battery Capacity: Remaining Battery Capacity detected in the current Battery, e.g. BAT: 97%; Test Order: Define the test sequence. There is two sequence modes: Sequential Test Mode and Random Test Mode. The default mode is Sequential Test Mode, it would displays ORDER: SEQ as in the above screen; LOG File Name: Display the file name of the test log, e.g. Quick.Log in the above screen; Start Test Time (S.TIME): Display the test start time for the current test item or the test script, e.g. S.TIME: 2004-01-04 19:21:16 in the above screen; Break On Error: Display HALT as shown in the above screen when Break On Error is enabled;
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Wait On Error: Display WAIT as shown in the above screen when Wait On Error is enabled; Pause Enable: Display PAUSE when Pause Enable is enabled; Manual Interrupt Method: Display Esc: Break to tell the user how to manually interrupt the test process.
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3.3 Option
3.3
Options
3.3.1 Overview In Service Diagnostics, with the Options menu user can configure the batch parameters, test items parameters and those parameters created by the LOG file.
Switch between selecting all test items and selecting none. The hot key is F6.
Test Selected Items
Execute all selected test items in this editor. The hot key is F8. If Interactive option in batch parameters has not been selected, a warning message would be shown as below:
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3.3 Option
3 Diagnostic Programs Configure batch parameters and all the test items parameters.
Upload all the test items and the parameters to the *.ini file.
Save Batch Parameters
Save all the parameters and the test items that are configured in the editor to a specified file.
Log Parameters
Load the LOG file viewer specified in the Specify Log Viewer to view the LOG file.
DOS Shell
Enter the DOS Shell and execute the DOS programs. You can also exit to the Service Diagnostics Editor by the command of EXIT.
Exit to DOS
Exit the Service Diagnostics Editor and back to DOS. 3.3.2 Batch Parameters Configuration The batch parameters configuration screen can be accessed through Service Diagnostics/OPTIONS -> EDIT BATCH PARAMETERS -> BATCH PARAMETERS:
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3.3 Option
Test Order Specify the order of the test items. Choose 'Sequence' to adopt the sequential mode; choose 'Random' to run the test items in random sequence.
Wait On Error Wait for further confirmation while an error occurs. Break On Error Stop the test when a test item fails. Pause Enable Pause at the end of each test items and wait for the user to response with the test items that requires the user to assist the test processes, such as the keystroke test. Interactive If the item is enabled during the test, the test items that need user to response can run normally, such as Mouse test; If it is disabled, those test items will report FAIL. When the option here is enabled, it would affect all the test items while the same option in Item Parameters Configuration only affect that test item. Monitor Battery Life Monitor the remaining battery capacity (percent).
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Test Mode
LOOPBOUND The chosen test items will run repeatedly according to the times specified in the 'Number of Loops'. TIMEBOUND The chosen test items will run for an extent time specified in 'Time Limit Hrs' and 'Time Limit Min'.
Time Limit Hrs Specify the hours whether 'TIMEBOUND' is chosen under the batch mode.
Time Limit Min Specify the minutes whether 'TIMEBOUND' is chosen under the batch mode.
Number Of Loops Specify the repeating times when 'Loop Bound' is chosen under the batch mode.
3.3.3 Items Parameters Configuration The test items parameters configuration screen can be accessed through Service Diagnostics/Options -> Edit Batch Parameters -> Items Parameters-> System>CPU-> Basic Functionality:
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3.3 Option
Interactive If the item is enabled during the test, the test items that need user to response can run normally, such as PS2 Mouse test; If it is disabled, those test items will report FAIL. Whether the option here is enabled, it only affects the current test item.
Parameters For the test items with specific parameters, this option will call the related configuration screens. Otherwise, the program will show the following dialogue window:
Parameters for the specific test items: Some test items (Memory, HDD, e g...) have their individual parameters, which can be configured in their parameters setting window. 3.3.4 Load Batch Parameters Batch parameter is saved in the script file whose extension name is INI (*.INI). Below is the screen shot of Load Batch Parameters.
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3.3 Option
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In this window, you can specify the .INI files that you wanted to be edited or modified. 3.3.5 Save Batch Parameters Here you can save the edited or modified content to the batch parameters files.
3.3 Option
You can access the Log Parameters screen through Service Diagnostics\Options Generate Report.
Report Destination If selecting 'NONE', no log file will be generated; if selecting 'FILE', a log file with the name specified in 'Log File Name' will be generated.
Log Options Log Errors If selecting this parameter, errors will be recorded when the test fails. Log Test Activities If selecting this parameter, the subtest results will be recorded. Log Test Start Time If selecting this parameter, the start time of the test will be recorded. Log Test End Time If selecting this parameter, the end time of the test will be recorded. Log Errors Only If selecting this parameter, errors will be recorded only when the test fails. Log Errors Only with Time
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3.3 Option
3 Diagnostic Programs If selecting this parameter, errors and time will be recorded only when the test fails.
Append to Old Log File If selecting this parameter, the new log will be added to the old one. Log Device Info on Fail If selecting this parameter, details of the failed test will be recorded.
Log file Name Specify the Log file name. You can input the detail path of the file. System will show the detail path of the file.
3.3.7 Specify LOG Viewer You can specify the Log file viewer in the Specify Log Viewer screen.
The default viewing program of Service Diagnostics is LogView.exe. 3.3.8 Display LOG File You can specify the Log file for viewing in the Display Error Log File screen.
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3.3 Option
In this screen, you can specify a Log file and view it with the viewer designated in Specify LOG Viewer. 3.3.9 LOG Viewer Service Diagnostic Log viewer:
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F1 Display the Help information about the Log viewer operations and the functional keys.
Ctrl+F3 Prompt the search dialogue for the user to input the string to be looked for and specify the searching method.
3.3.10 LOG File Sample Log file is a test result file, which records the following information: Test module name, Test item name, Start/End time and the test result (including PASS, FAIL, SKIP and ABORT). When a failure is found, both the error code and the error information were recorded. In the Log file, we use Test Items as the test item name, which could not be modified in the whole time. And we use the Internal Name as name in the programs UI, which corresponds to the test item name and could be modified according to the users favorite. The following section is a sample of log file:
DIAG REPORT
<Module Name>: Service Diagnostic Ver 1.01 ... Memory Tester Build Date 2002.12.31 [Walk High] Begin Time: Mon Jan 05 10:45:36 2004
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3.3 Option
Base Memory Test Extended Memory Test End Time: Mon Jan 05 10:47:51 2004
: PASS : PASS
<Module Name>: Service Diagnostic Ver 1.01 ... Mouse Test Build Date 2002.12.31 [MSTPad] Begin Time: Mon Jan 05 10:48:54 2004 Touch Pad Test ITEM TEST FAIL Function ID :502 Error Code :50202 Error Message :Touch Pad Test Fail End Time: Mon Jan 05 10:49:16 2004 : FAIL
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3.4 Subtests
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3.4
Subtests
Sub Subtest Item ID 01 CPU Test ID
Test items
Internal Name [CPUBasicFun] [CPUSpeed] Coprocessor [NPUFun] [NPUInterrupt] [CPUInformation] [Protect] [Speedstep] [MMX] [DMACtrl] [Timer] [RealClock] [PCI] [PnP] [ACPI] [FANSpeed] [CHIPFAN] [BIOSROM] [BSHigh] [BSLow] [ChkBd] [CASLine] [Incrment] [Decrment] [Idcrment] [XWRCycle] [XRCycle] [WalkHigh] [WalkLow] [Address] [Refresh]
01 Basic Functionality Test 02 CPU Speed Coprocessor 03 NPU Basic Functions NPU Interrupt 04 CPU Information 05 CPU Protected Mode 06 Speedstep 07 MMX
02
Board
01 DMA Controller 02 Interval Timer 03 Clock / Calendar 04 PCI System 05 Plug and Play 06 ACPI Test
03
FAN
01 FAN Speed Test Chipset Fan Test 02 01 Bit Stuck High Test 02 Bit Stuck Low Test 03 Checker Board Test 04 CAS Line Test 05 Incremental Test 06 Decremental Test 07 Incremental Decremental Test
Memory
01 02
03 04 05 06 07
Extended Pattern Walking 1's Test Walking 0's Test Memory Address Refresh Test
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08 09 10 11 Storage 01 Cache Memory Random Memory Data Bus Test Memory Speed Test HDD 01 Randomize Test 02 Random Increment Read/Write
3.4 Subtests
[CacheOne] [Random] [RandIncr] [DataBus] [MemSpeed] 01 Sequential/Random R/W 02 Sequential/Random Seek 03 Performance 04 Controller Check 05 Diagnostic Read/Write 06 SMART Test [SeqRdRW1] [Seek1] [Perform1] [Controller1] [DiagRW1] [SMART1] [CDRWController] [CDRWTransRate] [CDRWButterfly] [CDRWSeek] [CDRWSFSeek] [CDRWTray] [CharTest] [Attribut] [PageSel] [Color] [Text Mode] [VGAMode] 640X480 Video Modes VESA 640x480x256 Mode VESA 640x480x32K Mode 01 VESA 640x480x64K Mode VESA 640x480x16M Mode VESA 640x480x32bit Mode 800X600 Video Modes VESA 800x600x256 Mode VESA 800x600x32K Mode 02 VESA 800x600x64K Mode VESA 800x600x16M Mode VESA 800x600x32bit Mode 1024X768 Video Modes VESA 1024x768x256 Mode 03 VESA 1024x768x32K Mode VESA 1024x768x64K Mode [V640480_15] [V640480_16] [V640480_24] [V640480_32] [V800600_15] [V800600_16] [V800600_24] [V800600_32] [V1024768_15] [V1024768_16] [V1024768_24]
02
CDROM
01 Controller Test 02 Data Transfer Rate 03 Data CD Butterfly Seek 04 Data CD Random Seek 05 Data CD Sequence Seek 06 Tray Eject Test
Video
01
Text Mode
01 Character Test 02 Text Attribute 03 Text Page Selection 04 Text Color 05 80*25 Text Mode
02
03
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VESA 1024x768x16M Mode VESA 1024x768x32bit Mode 1280X1024 Video Modes VESA 1280x1024x32K Mode VESA 1280x1024x64K Mode VESA 1280x1024x16M Mode VESA 1280x1024x32bit Mode 1400X1050 Video Modes VESA 1400x1050x32K Mode VESA 1400x1050x64K Mode VESA 1400x1050x16M Mode VESA 1400x1050x32bit Mode 1600X1200 Video Modes VESA 1600x1200x32K Mode VESA 1600x1200x64K Mode VESA 1600x1200x16M Mode VESA 1600x1200x32bit Mode [V1024768_32] [V12801024_15] [V12801024_16] [V12801024_24] [V12801024_32] [V14001050_15] [V14001050_16] [V14001050_24] [V14001050_32] [V16001200_15] [V16001200_16] [V16001200_24] [V16001200_32] [VESAMEM] [AGP] [LCDPanel] [Register] [ColPurity] [DirectColor] [DACPalAddr] [Bitblt] 01 Register Check 02 IRQ Check 03 External Loopback 04 ECP Mode 02 03 IrDA LAN Card 01 IrDA Master 02 IrDA Slave 01 Device ID Detection 02 Vendor ID Detection 03 Mac Address Detection 04 1394 Keyboard 01 GUID Detection 01 Pcie Detection 01 Keyboard Data Line 02 Keyboard Led 05 pcie [LPTRegister1] [LPTInterrupt1] [LPTExLoopback1] [LPTECP1] [IrMaster] [IrSlave] [DeviceID] [VendorID] [MAC Address] [1394 R/W Test] [Pcie Detection] [KBDataLn] [KBLED]
04
05
06 VESA Video Memory AGP Test LCD Panel Test Register Test Color Purity Test Direct Color Test DAC/Palette Address Bitblt Engine Test LPT
04 06 07 08 09 10 11 12 COMM 01
Peripheral
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03 Keyboard Clock Line 02 Mouse 01 TouchPad
3.4 Subtests
[KBClokLn] [MSTpad]
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3.5
System Test
Move arrow keys and press the Space key to select CPU test item from Service Diagnostic menu, then highlight CPU and press the Enter to run this test item. Subtest 01 CPU
1. Basic Functionality Test This test item is to check whether the CPU works normally through math and logic calculation, which means verifying the general registers, math registers and logic registers. 2. CPU Speed This test item is to detect the work frequency of the current CPU. User should change the parameters setting in the following window before the test:
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CPU Speed Comparison--Whether you want to make a comparison of the CPU speed with the value set in Expected CPU Speed, you should choose Yes; otherwise, No. Expected CPU Speed--Specify the expected CPU Speed value you want for further comparison. 3. Coprocessor NPU Basic Functions Test This test item is to check whether the precision of the numeric processor in the float calculation is up to the IEEE standards. NPU Interrupt Test This test item is to check whether NPU transfers the abnormal Interrupt program correctly by forcing an abnormal float. 4. CPU Information This test item is used for getting & showing CPU Information. It will be displayed as follows:
5. CPU Protected Mode Test This test item is to check whether CPU protected mode instruction works normally. 6. Speedstep
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Speedstep is a kind of energy-saving running mode that is supported by the Pentium III or above. This test item is to check whether the CPU supports Speedstep function according to the change of the CPU work frequency in different power supply mode. In this test item, the user is requires to operate on the screen prompted. Below is the parameter dialog window of CPU Speedstep test item:
Speed Change ComparisonWhen choosing No, system only reports the CPU speed at the different power supply. Otherwise, it will compare the CPU speed at High Speed and Low Speed. Whether the difference between the two speeds is greater than the value specified in Expected Minimum Speed Change, system will report PASS, otherwise FAIL. Expected Minimum Speed ChangeSpecify the minimum change range of CPU speeds under High Speed and Low Speed. 7. MMX The test item is to confirm whether the CPU supports MMX instructions. Subtest 02 Boards 1. DMA Controller This test item is to check whether the DMA controller works normally. 2. Interval Timer This test item is to check whether the Interval Timer (18.2Hz, 55ms) works normally. 3. Clock/Calendar
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This test item is to check whether the system clock/calendar works normally. 4. PCI System This test item is to check whether the bus number, device number and function number in PCI bus are valid. 5. Plug and Play This test item is to check: 1. Whether the current system supports Plug-n-Play; 2. Whether there is an ESCD (Extended System Configuration Data) in the BIOS; 3. Whether there is PCI-to-ISA bridge in the system; 4. Whether there is PCI bus in the system. 6. ACPI Test ACPI test includes two sub-items as below: System Address Map Test: Check the correctness of ACPI system memory map, and whether its mapping scope is within real memory. ACPI Table Test: Check the correctness of ACPI relative configuration tables in the current system. Subtest 03 FAN Speed Test 1. CPU Fan Speed Test This test item is to check whether the CPU fan currently used works normally in the different speeds of stop, slow, middle and fast.
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2. Chipset Fan Speed Test This test item is to check whether Chipset Fan exists or not. If it exists, the test will check the speed of Chipset Fan at the status of Power On or Power Off.
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3.6
Memory Test
This test module is to check whether the memory chip works normally. Subtest 01 BIOS ROM This test item is to check the validity of BIOS ROM that includes two sub-items -ROM Read and ROM Write Protection. ROM Read is to check whether BIOS ROM could be correctly read out, ROM Write Protect is to check whether BIOS ROM is write-protected. Subtest 02 Patterns This test item is to check whether the system memory includes base memory and extended memory that could be accessed correctly through writing and reading with a series of designed pattern data. Below is the parameter setting dialog window.
Test Option: Choose the Memory part to take the test Base Memory or Extended Memory. Extended Memory Test Range: Specify the test coverage range of Extended Momory. If user chooses Total Size, it means that the whole Extended Momory will be tested. Although user can input the parameter into other select box, but the selected result is invalid. If user chooses Special Size, the test of Extended Momory will be taken according to the coverage range that user chooses or time. Extended Memory Start Address (MB) & Extended Memory End Address (MB): Set the range of extended memory that is to be tested, the
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test coverage would be based on the setting and the value in Percent (%) mentioned at below. Pattern Size: Choose the pattern size BYTE, WORD, DWORD or ALL. Percent (%): Choose the percentage of the defined range of the memory to be tested. Time Limit(h): Choose or Input the time (hour) of the defined range of the memory to be tested. Time Limit(m): Choose or Input the time (minute) of the defined range of the memory to be tested. 1. Bit Stuck High Test Data pattern: Every bit is 1 (Each bit is high) 2. Bit Stuck Low Test Data pattern: Every bit is 0'(Each bit is low); 3. Checker Board Test Data pattern: Lo-byte and hi-byte are composed with 0101(0x5) and 1010 (0xA); 4. CAS Line Test Data pattern: Lo-byte and hi-byte are composed with 0000 (0x0) and 1111(0xF); 5. Incremental Test Data pattern: A series of increasing data from 0 by adding 1 each time; 6. Decrement Test Data Pattern: A series of decreasing data from the maximum (e.g. 0xFFFF) by subtracting 1 each time; 7. Incremental / Decrement Test Data Pattern is a series of data whose low byte is increasing data from 0x00 and high byte is decreasing data from 0xFF. Subtest 03 Extended Pattern
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In addition to the above pattern test of the memory, there is Read/Write Cycle test and Read Cycle Test for the extended memory. Below is the parameter dialog window of the extended pattern test.
Test Range: Specify the test coverage range of Extended Momory. If user chooses Total Size, it means that the whole Extended Momory will be tested. Although user can input the parameter into other select box, but the selected result is invalid. If user chooses Special Size, the test of Extended Momory will be taken according to the coverage range that user chooses or time. Extended Memory Start Address and Extended Memory End Address (MB): Set the range of extended memory that is to be tested. The test coverage will be according to the value setting in Percent (%) mentioned at below. Percent (%): Choose the percentage of the defined range of the memory to be tested. Time Limit(h): Choose or Input the time (hour) of the defined range of the memory to be tested; Time Limit(m): Choose or Input the time (minute) of the defined range of the memory to be tested. 1. Write/Read Cycle Test Test by using both read and write instructions. 2. Read Cycle Test Test by using read instructions. Subtest 04 Walking 1s Test
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The test item is to ensure that there is no short circuitry issue in memory chip. The parameter dialog window is the same as that in Subtest 02 Pattern. Subtest 05 Walking 0s Test The test item is to ensure that there is no open circuitry issue in memory chip. The parameter dialog window is the same as that in Subtest 02 Pattern. Subtest 06 Memory Address This test item is to check short and open issue on memory address lines. Subtest 07 Refresh Test This test item is to check whether the memory refresh works normally. The parameter dialog window is as follows:
Subtest 08 Cache Memory The test item is to check whether the CPU internal cache memory could be accessed correctly. Subtest 09 Random Memory Random Memory test includes the following two test items: Randomize Test and Random Incremental Read/Write Test. The parameter dialog window is the same as that in Subtest 03 Extended Pattern. 1. Randomize Test This test item is to check whether the memory could be correctly accessed with randomized data and randomized memory address. 2. Random Increment Read/Write
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This test item is to check whether the memory could be correctly accessed with randomized memory address and a series of incremental data. Subtest 10 Data Bus Test This test item is to check whether the data bus works normally. Subtest 11 Memory Speed Test This test item is to check the data-transferring rate for the cache memory and the system memory.
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3.7 Storage
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3.7
Storage
Subtest 01 HDD This test item runs on IDE hard disks. It checks the functions and performance of IDE hard disk. 1. Sequential/Random R/W This test item is to check the HDDs Read/Write function through data writing and reading to HDD. This test item needs user to submit the parameters:
IDE HDD Test Range-- Specify the test coverage range of IDE HDD. If user chooses Total Size, it means that the whole IDE HDD will be tested. Although user can input the parameter into other select box, but the selected result is invalid. If user chooses Special Size, the test of IDE HDD will be taken according to the coverage range that user chooses or time. LBA Start, LBA End--Specify the start and end byte in LBA (Large Block Address). PercentSpecify the coverage rate in percentage of the total disk. Time Limit(h): Choose or Input the time (hour) of the defined range of the total disk to be tested. Time Limit(m): Choose or Input the time (minute) of the defined range of the total disk to be tested. Test ModeChoose test mode from the following options:
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3.7 Storage
(1) Read & Write Write data on the disk, then read it out and compare the two value; (2) Read Verify Read data only; (3) Unprotected WriteWrite data on the disk without backup original data. OptionSelect sequential test or random test 2. Sequential/Random Seek The test item is to check the correctness of the HDDs sectors seeking function. This test item involves the following parameters:
IDE HDD Test Rangeis same as the description of the upper item. LBA Start, LBA End-- specify start and finish byte in LBA(Large Block Address); Option-- Select sequential test or random test; Percent-- Specify the coverage rate in percentage of the total disk. Time Limit(h): Choose or Input the time (hour) of the defined range of the total disk to be tested; Time Limit(m): Choose or Input the time (minute) of the defined range of the total disk to be tested. 3. Performance Check the HDDs seeking speed and transfer the data rate. 4. Controller Check
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3.7 Storage
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Check the HDD controllers status, including HDD interrupt and unexpected interrupt. 5. Diagnostic Read/Write This test item is a quick test to verify whether the HDD could be correctly accessed and the user could specify the percentage in the below dialog.
Percent (1-100)-- Specify the coverage rate in percentage of the total disk. Time Limit(h): Choose or Input the time (hour) of the defined range of the total disk to be tested; Time Limit(m): Choose or Input the time (minute) of the defined range of the total disk to be tested; 6. SMART Test SMART stands for Self-Monitoring, Analysis and Reporting Technology. SMART test will compare the attribute values with the threshold value in the HDDs controller to confirm whether there is any failure in the HDD Subtest 02 ODD The ODD test runs on IDE CDROM/DVD-ROM & CD-RW. It will check the ODD drivers functionality and performance. 1. Controller Test Check the CDROM controllers status. 2. Data Transfer Rate Check the data transfer rate of the ODD drive. It will read data from the ODD disc and calculate the data transfer rate. This test needs a data CD.
3.7 Storage
Check the seek function of the ODD drive. It will perform a serial of seeking operations. First, locate the minimum LBA address, then the maximum, the subminimum, the sub-maximum and meet at center point. This test needs a data CD. 4. Data CD Random Seek Check the random seek function of ODD drive. Random access will reflect the performance of the heads random movement and seek. It tests for 1000 times. 5. Data CD Sequence Seek Check the sequential seek function of ODD drive. Perform location test to CDRW under LBA mode with the location address increasing in sequence. 6. Tray Eject Test Check the eject function of the ODD. It will eject the ODD and ask the user to confirm if the operation succeeds.
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3.8 Video
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3.8
Video
This test item tests the video by: 1. 2. displaying the figures in different graphic modes. displaying the property and color of the characters in different text modes.
User will confirm whether each video mode works normally by judging whether the display is correct. It checks whether the video memory works normally by writing data into the video memory, then reading it out and comparing the two value. Subtest 01 Text Mode
1. Character Test Tests two types of font patterns. Font 9*14 Font 9*16 It requires the user to check whether all characters of each font type displayed correctly by answering the questions prompted on screen. It will be displayed as follows:.
2. Text Attribute This test item is to check whether the text attribute of normal, hi-intensity, inverse, and blinking in VGA text mode could be correctly displayed on the screen.
3 Diagnostic Programs It would display the below texts of the different attributes in the screen: 1. 2. 3. 4. 5. 6. Text in normal attribute; Text in blinking normal attribute; Text in inverse attribute; Text in blinking inverse attribute; Text in hi-intensity attribute; Text in blinking hi-intensity attribute;
3.8 Video
Users need to check whether all texts displayed correctly in the above six attributes and key in the answer Y or N to the prompts Is this display OK? [Y/N<Enter=Y>]. Below is the test screen of Text Attribute.
3. Text Page Selection This test item is to check whether the video memory could be correctly written and read in VGA text mode. According to the comparison of written data with read data, the program would report PASS or FAIL.
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4. Text Color This test item is to check whether all 16 colors foreground and all 8 colors background works normally in VGA text mode. The bit4-6 of the attribute byte of a character defines 8 background colors (black, blue, green, cyan, red, brown, magenta, and light gray), and the bit0-3 defines 16 foreground colors (dark gray, light blue, light green, light cyan, light red, light magenta, yellow, and white besides the above 8 colors). In the test, user is required to respond according to the instruction in the screen.
5. 80 * 25 Text Mode This test item is to check whether 80*25 Text Mode works normally.
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3.8 Video
In the test, user is required to respond according to the instruction in the screen.
Subtest 02
640 * 480 VGA Mode This test item is to check whether 680*480 VGA Text mode works normally. In the test, user is required to respond according to the instruction in the screen.
Subtest 03
VESA Video Modes This test item is to check whether all the video modes supported by the video card works normally. In the test, user is required to respond following the instruction in the screen.
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2. 800X600 Video Modes Test 3. 4. 5. 6. Subtest 04 1024X768 Video Modes Test 1280 x1024 Video Modes Test 1400 X1050 Video Modes Test 1600 X1200 Video Modes Test VESA Video Memory This test item is to check whether VESA video memory could be correctly accessed (write data & read data). Below is the test items parameter dialog window:
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3.8 Video
Subtest 05
DDC Test This test item is to check whether the video card and the video display support DDC (Display Data Channel).
Subtest 06
AGP Test This test item is to report the systems Accelerated Graphics Port status and check whether AGP registers works normally.
Subtest 07
LCD Panel Test This test item is to check whether there is any fault in its resolution by displaying the RGB gradient color screens.
50
3.8 Video
3 Diagnostic Programs
Subtest 08
Register Test This test item is to check whether the registers of the video adapter works normally.
Subtest 09
Color Purity Test This test item is to check whether the system (the video adapter and the display) could display the purity color of red, green, blue, black and white. In the test, user is required to respond according to the instruction in the screen.
Subtest 10
Direct Color Test This test item is to check the video adapters composing ability of direct color in high and true color mode. In the test, user is required to respond according to the instruction in the screen.
3 Diagnostic Programs
3.8 Video
Subtest 11
DAC/Palette Address This test item is to check the function of DAC registers and Palette registers. In the test, user is required to respond according to the instruction in the screen.
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3 Diagnostic Programs
This test item is to check whether the BitBlt engine works normally. BitBlt is the abbreviation of Bit Block Translate, that means the copy of data block for 3 types, from video memory to video memory, from video memory to system memory, and from system memory to video memory. What should be done is to write the data of the type of BitBLT operation and the location of BitBLT source area and destination area into the BitBLT registers, and all those operations will be completed automatically by BitBLT engine with minimum CPU intervention.
3 Diagnostic Programs
3.9 Communication
3.9
Communication (COMM)
LPT
Subtest 01
This test item is to check whether there is open or short circuit issue in the external pins by looping back the external pins, controlling the voltage of each data pin, control pin and status pin. The test requires an external connector to insert into the tested LPT port. Below is the connector's description. Fixture Description: (9) + PD7 (8) + PD6 (7) + PD5 (6) + PD4 (5) + PD3 (15) -ERROR (14) -AUTFD (13) (16) -PINIT (1) - STROBE (10) - ACK (4) + PD2 (3) + PD1 (2) +PD0 Note: (1)~(17) -------- Pin number PD0~ PD7--------Data Line Status Line -------- ERROR(S3), +SELECT(S4), ACK(S6), +PE(S5), +BUSY(S7) Control Line-------- AUTFD(C1), PINIT(C2), -STROBE(C0), SLIN(C3) 1. Register Check Check whether the data register and control register works normally. 2. IRQ Check Check whether LPT interrupt works normally. 3. External Loop back Check whether there is open or short circuit issue. 4. ECP Mode (12) + PE (17) - SLIN (11)+ BUSY
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3.9 Communication
3 Diagnostic Programs
Subtest 02
IrDA
This test item supports the transfer rates of 2.4Kbps, 9.6Kbps, 19.2Kbps, 38.4Kbps, 57.6Kbps, 115.2Kbps , 0.576Mbps,1.152Mbps and 4.00Mbps. The unit under testing (UUT) is called Slave, that requires a unit whose IrDA works normally(that is called Master) for transferring data between Slave and Master.. Below are the operation steps: Prepare a Master whose IrDA works normally, then run the test item from Main Menu, The master stays here to wait for slave requesting. Prepare a slave. User should choose the test item from Main Menu and set parameters. Below is the Slave Testing window.
3.9 Communication
Subtest 03
LAN Card
This test item is to check whether the module can detect the existence of the network card and display its related information. 1. Device ID Detection Detect the device ID of the network card. 2. Vendor ID Detection Detect the vendor ID of the network card. 3. MAC Address Detection Detect the MAC address of the network card.
Subtest 04
1394 GUID Detection This test item is used to read and display GUID from 1394 register.
56
3 Diagnostic Programs
This test item is used to detect Pcie device ID and vendor ID. Only the AboCom ExpressCard 34 GigabitEthernet. device can be detected so far.
3 Diagnostic Programs
3.10 Peripheral
3.10 Peripheral
Subtest 01 Keyboard
This test item is to check whether the keyboard works normally. 1. Keyboard Data Line Test Check whether the keyboard data line works normally. 2. Keyboard Led Test Check whether the keyboard led works normally.
3. Keyboard Clock Line Test Check whether the keyboard clock line works normally. Subtest 02 Mouse Test
Check whether the point devices work normally. 1. Touch Pad Before test Touch Pads function, user should set a timeout time at below screen:
58
3.10 Peripheral
3 Diagnostic Programs
At the below screen of Touch Pad test, user can press the left button, right button, and move the mouse to verify its functions for times, and the test will end either by user break or test time is out.
3 Diagnostic Programs
The CPU Arithmetic Register is As above. damaged. The CPU Logic Register is damaged. The CPU Type is not supportable. As above. Check whether the CPU is Intel CPU.
The CPU speed differs from the Check the CPU speed and the set expected value. expected speed. The NPU arithmetic unit is damaged. The NPU is damaged. Information of the CPU cannot be acquired. The CPU does not support Speedstep. Replace the CPU. As above. Check whether the CPU is Intel CPU. Replace the CPU. Check whether the power change mode is correct.
Protected Instruction Error The CPU is damaged. Does not Support CPU Speedstep CPU Speedstep Power Change Error CPU Speedstep Speed Change Error MMX Test Error Memory Read Error The ROM BIOS has Physical problems.
The power mode is not correctly As above. changed. The CPU frequency cannot alternate normally with the change of power mode. The CPU MMX register is damaged. Confirm with the same type CPU. Replace the CPU. Test this unit on multiple machines.
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3 Diagnostic Programs
02
As above.
03
The test pattern read out from the base memory is different from Test this memory chip on the one that has been written in multiple machines. this address.
04 05 06 07 08
The test pattern read out from the extension memory is different As above. (XMS)Memory Problem from the one that has been written in this address. (XMS) Out Of Range Address Test Error Toggle Bit Error Interval Error Wrong parameters setup. Interference between different address channels. Errors with the timer chip. Check and reset the parameters. Test this memory chip on multiple machines. As above.
The acquired refreshing frequency is out of the estimated Reset the estimated range. range. The pattern read out from the L1 Cache is different from the one Test this unit on multiple that has been written in the same machines. address. Interference between different data channels. As above.
09
12 14 03xx 01
Failure during the transfer speed As above. test. Repeat multiple times. Whether there is always the same error, replace the board.
04
The difference between the actual precision of the interval timer and its theory value is out As above. of the permitted range. The timer counts imprecisely. The frequency is beyond the standard. The frequency is below the standard. R/W errors with the RTC refreshing interrupt controller. As above. As above. As above.
05 06 07
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3 Diagnostic Programs
08 13 14 15 16 17 18 53 34xx 01 02 03 04xx 01 02 03 04
The PC speaker's sound source --counter/timer 8253 cannot As above. produce corresponding timing signal. Check the board. As above. As above. Check PCI configuration on main board or PCI Device configuration. Repeat multiple times. If there is always the same error, replace the board. As above. As above.
PCI Bus Error No PCI. PCI Bus Scan Error PCI test fails. PCI Device Access Error PCI access fails. PCI Config Verification Error PCI to ISA Bridge Error ESCD Error ACPI Table Test Error FAN Fan Slow Speed Test Fail The fan slow speed test fails. Fan Stop Test Fail Fan Fast Speed Test Fail Video Text Attribute Error The fan stop test fails. The fan fast speed test fails. Wrong PCI configuration. PCI-ISA bridge errors. ESCD errors. Errors with the ACPI table test.
Check whether there is any Physical problems with the video physical problem with the video card. card. Text Page Selection Error As above. As above. Text Color Error As above. As above. Text Mode Error As above. As above.
05
06 07
1) Check whether there is any 1) Physical problems with the physical problem with the video video card. card. 2) Check whether there is any 2) Physical problems with the monitor. physical problem with the monitor. Check whether there is any Physical problems with the video physical problem with the video card. card. As above.
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3 Diagnostic Programs
08 09 10 11 12 13 14 15 16 17 19 20 21
Check whether there is any Physical problems with the video physical problem with the video card or the monitor. card or the monitor. As above. As above. As above.
VESA Mode 15bits Direct As above. Color Test Error VESA Mode 16bits Direct As above. Color Test Error VESA Mode 24bits Direct As above. Color Test Error
Get the PCX graphics map Failure in getting PCX graphics Check for the PCX graphics map. Error map. Bitblt Engine Test Error VESA Video Memory Test Error VESA VRAM Test Error AGP Test Error LCD Panel Test Error Register Test Error Adapter not support DDC Physical problems with the video Check and see whether the video card. card has any physical problem. As above. As above.
Check whether there is any Physical problems with the video physical problem with the video card or the monitor. card or the monitor. Check and see whether the AGP AGP configuration register video card has any physical errors. problem. Lower LCD color resolution. Replace the LCD.
Physical problems with the video Check and see whether the video card. card has any physical problem.
The video card doesn't support DDC. The monitor doesn't support Monitor not support DDC DDC. 8bits Text and Attribute Test Error 1) Physical problems with the video card. 2) Physical problems with the monitor. As above. As above. As above. As above. 1) Check and see whether the video card has any physical problem. 2) Check and see whether the monitor has any physical problem. As above. As above. As above. As above.
21
26 27 28 29
8bits Video Mode Test Error 15bits Video Mode Test Error 16bits Video Mode Test Error 24bits Video Mode Test Error
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3 Diagnostic Programs
32bits Video Mode Test Error Audio 01 02 11xx 01 02 03 04 05 06 Audio Play Fail Record Fail LPT Data Register Error Control Register Error Does not Support ECP Mode(Ver3.20) FIFO Test Error IRQ Active Error No Fixture On The Port CTR/STR Connection Error DTR/STR Connection Error Toshiba Fixture Error LAN Card 01 02 03 09xx 01 03 PCI bus Error during device ID test PCI Ethernet card not present during device ID test Intel PCI Ethernet card not present during MAC test Keyboard Keyboard Map & Stroke Keyboard Map & Stroke Test Test Fail fails. Clock Line Test Fail Clock Line Test fails. Dont Scan PCI device Cannot play music. Cannot record.
30 31xx
As above.
As above.
Check the Audio connection, replace the external fixture, and repeat the test. As above.
The data register can not perform Check the external fixture and normally. BIOS setup, and repeat the test. The control register can not As above. perform normally. Check the BIOS setup, and repeat LPT does not support ECP mode. the test. LPT cannot perform normally As above. under FIF0 TEST mode (ECP internal mode). 1.LPT IRQ cannot be activated. Check the external fixture and 2. The external fixture does not BIOS setup, and repeat the test. match with the chosen version. No external fixtures on LPT port. As above. 1. There is OC (Open Circuit) or SC (Short Circuit) on the LPT Check the external fixture and the port CTR/STR.2. The external port pins, and repeat the test. fixture does not match with the chosen version. As above. As above. As above. As above.
09
10 11 08xx
Dont found Net Card, This Card Please update net card or use cant be Read MAC by this other method method Check the KBD connection and repeat the test. As above.
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3 Diagnostic Programs
Data Line Test Fail Mouse Touch Pad Test Fail IrDA Test 2400BPS Test Error 9600BPS Test Error 19200BPS Test Error 38400BPS Test Error 57600BPS Test Error 115200BPS Test Error 0.576MBPS Test Error 1.152MBPS Test Error 4.000MBPS Test Error Connect time out MemoryCard Check PCI Device Fail Start Flash Media Tests Fail Verifying Firmware loaded Fail
As above.
Failure with the infrared port or Rerun the configuration program the configuration program is not or check the infrared port. executed. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above. As above.
Failure with the infrared port or Rerun the configuration program the configuration program is not or check the infrared port. Check executed. the master.
Replace the Memory Card and repeat the test. As above. As above. As above.
65
Wrong test parameters are input Reinput the correct parameters. by user. HD is damaged. HD is damaged. HD is damaged. HD is damaged. The HD controller is damaged. The HD controller is damaged. The HD controller is damaged. Disk dos not support SMART Disk read attribute threshold error Disk read attribute value error Disk SMART attribute value error Send the HD for repair. As above. As above. As above. As above. As above. As above. Change HD which supported SMART and test again Send the HD for repair. As above. As above.
The disk in the CD-ROM is not Insert a DATA CD. Data Disk. Send the CD-ROM for repair. Replace the disk or send the CDROM for repair.
IDE-CD Controller Error Functional errors with the CDROM. CD Read Error CD Seek Error Eject Error Either the disk or the CD-ROM is damaged.
Either the disk or the CD-ROM Replace the disk or send the CDis damaged. ROM for repair. Wrong CD-ROM drive. Exit from the wrong drive.
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3 Diagnostic Programs
Memory
Board
FAN Video
10% or 3 minutes
25% or 3 minutes
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4 Replacement Procedures
4-ii
4 Replacement Procedures
Chapter 4 Contents
4.1 General....................................................................................................................... 4-1 Safety Precautions................................................................................................ 4-2 Before You Begin ................................................................................................ 4-4 Disassembly Procedures ...................................................................................... 4-5 Assembly Procedures........................................................................................... 4-5 Tools and Equipment ........................................................................................... 4-6 Screw Tightening Torque .................................................................................... 4-6 Colors of Screw Shanks ....................................................................................... 4-7 Symbols of Screws on the Computer Body ......................................................... 4-7 Symbol examples ................................................................................................. 4-7 Removing the Battery Pack ................................................................................. 4-8 Installing the Battery Pack ................................................................................... 4-9 Removing the PCI Express Card ....................................................................... 4-10 Installing the PCI Express Card......................................................................... 4-11 Removing the Optional PC Card ....................................................................... 4-12 Installing the Optional PC Card......................................................................... 4-13 Removing the Memory Card ............................................................................. 4-14 Installing the Memory Card ............................................................................... 4-15 Installing the Optional Memory......................................................................... 4-18 Removing the MDC Card .................................................................................. 4-19 Installing the MDC Card.................................................................................... 4-21 4.2 Wireless LAN Card.................................................................................................. 4-22 Removing the Wireless LAN Card .................................................................... 4-22 Installing the Wireless LAN Card...................................................................... 4-23 4.3 HDD......................................................................................................................... 4-24 Removing the HDD ........................................................................................... 4-24 Installing the HDD............................................................................................. 4-26 4.4 Cooling Module ....................................................................................................... 4-27
4-iii
4 Replacement Procedures Removing the Cooling Module.......................................................................... 4-27 Install Cooling Module ...................................................................................... 4-29 4.5 CPU.......................................................................................................................... 4-30 Removing the CPU ............................................................................................ 4-30 Installing the CPU.............................................................................................. 4-31 4.6 Speaker Cover and Keyboard .................................................................................. 4-33 Removing the Speaker Cover and Keyboard..................................................... 4-33 Installing the Speaker Cover and Keyboard ...................................................... 4-34 4.7 Bluetooth Card ......................................................................................................... 4-35 Removing the Bluetooth Card ........................................................................... 4-35 Installing the Bluetooth Card............................................................................. 4-36 4.8 ODD Bay Module .................................................................................................... 4-37 Removing the ODD Bay Module ...................................................................... 4-37 Installing the ODD Bay Module ........................................................................ 4-38 Disassembling the ODD Drive .......................................................................... 4-39 Assembling the ODD Drive............................................................................... 4-39 4.9 Display Assembly .................................................................................................... 4-40 Removing the Display Assembly....................................................................... 4-40 Installing the Display Assembly ........................................................................ 4-41 4.10 Top Cover ................................................................................................................ 4-42 Removing the Cooling Module.......................................................................... 4-42 Installing the Top Cover .................................................................................... 4-44 4.11 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable............................ 4-45 Removing the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable .. 445 Installing the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable 4-47 4.12 VGA Board .............................................................................................................. 4-48 Removing the VGA Board................................................................................. 4-48 Installing the VGA Board .................................................................................. 4-49 Install the touch pad according to the following procedures and figure 4-34. .. 4-49 4.13 North Bridge thermal module .................................................................................. 4-50 Removing North Bridge thermal module .......................................................... 4-50
4-iv
4 Replacement Procedures Installing the Removing North Bridge thermal module .................................... 4-51 4.14 Display Mask ........................................................................................................... 4-52 Removing the Display Mask.............................................................................. 4-52 Installing the Display Mask ............................................................................... 4-53 4.15 FL Inverter Board .................................................................................................... 4-54 Removing the FL Inverter Board....................................................................... 4-54 Installing the FL Inverter Board ........................................................................ 4-55 4.16 LCD Modules........................................................................................................... 4-56 Removing the 15.4-inch LCD module............................................................... 4-56 Installing the 15.4-inch LCD Module................................................................ 4-58 4.17 I/O Board ................................................................................................................. 4-59 Removing the I/O Board.................................................................................... 4-59 Installing the I/O Board ..................................................................................... 4-59 4.18 Switch Cover and Switch Board .............................................................................. 4-60 Removing the Switch Cover and Switch Board ................................................ 4-60 Install the Switch Cover and Switch Board ....................................................... 4-61 4.19 Touch Pad and Button Board................................................................................... 4-62 Removing the Touch Pad and Button Board ..................................................... 4-62 Installing the Touch Pad Board and Button Board ............................................ 4-63
4-v
4 Replacement Procedures
Figures Figure 4-1 Removing the battery pack ................................................................................. 4-8 Figure 4-2 Removing the battery pack ................................................................................. 4-9 Figure 4-3 Removing the PCI Express card ....................................................................... 4-10 Figure 4-4 Removing the PC card ...................................................................................... 4-12 Figure 4-5 Removing the memory card .............................................................................. 4-14 Figure 4-6 Removing the optional memory cover.............................................................. 4-16 Figure 4-7 Removing the optional memory........................................................................ 4-17 Figure 4-8 Removing the wireless LAN card cover ............................................................ 4-19 Figure 4-9 Removing the MDC card .................................................................................. 4-20 Figure 4-10 Removing the wireless LAN card cover ......................................................... 4-22 Figure 4-11 Removing the wireless LAN card ................................................................... 4-23 Figure 4-12 Removing the HDD pack cover ...................................................................... 4-24 Figure 4-13 Removing the HDD pack ............................................................................... 4-25 Figure 4-14 Removing the HDD chassis ............................................................................ 4-25 Figure 4-15 Removing the CPU cover................................................................................ 4-27 Figure 4-16 Removing the Coolling module ...................................................................... 4-28 Figure 4-17 Applying silicon greases ................................................................................. 4-28 Figure 4-18 Removing the CPU ......................................................................................... 4-30 Figure 4-19 Installing the CPU........................................................................................... 4-31 Figure 4-20 Fix the CPU..................................................................................................... 4-32 Figure 4-21 Removing the speaker cover ........................................................................... 4-33 Figure 4-22 Removing the keyboard .................................................................................. 4-34 Figure 4-23 Removing the Bluetooth card ......................................................................... 4-35 Figure 4-24 Removing the ODD bay module .................................................................... 4-37 Figure 4-25 Removing the ODD bay module..................................................................... 4-38 Figure 4-26 Removing the bracket from ODD drive.......................................................... 4-39 Figure 4-27 Removing the screws from the back of the computer..................................... 4-40 Figure 4-28 Removing the display assembly...................................................................... 4-41 Figure 4-29 Removing the screws from the bottom of the computer ................................. 4-42
4-vi
4 Replacement Procedures Figure 4-30 Removing the top cover .................................................................................. 4-43 Figure 4-31 Removing the system board ............................................................................ 4-45 Figure 4-32 Removing the RJ11/45, AC-IN, MDC cable ................................................... 4-46 Figure 4-33 Removing the L and R speaker box ................................................................. 4-46 Figure 4-34 REmoving the VGA board.............................................................................. 4-48 Figure 4-35 Removing the north bridge thermal module ................................................... 4-50 Figure 4-36 Removing the display mask ............................................................................ 4-52 Figure 4-37 Removing the FL inverter board ..................................................................... 4-54 Figure 4-38 Disconnecting the cable .................................................................................. 4-55 Figure 4-39 Removing the 15.4-inch LCD module and screws ......................................... 4-56 Figure 4-40 Removing the 15.4-inch LCD module ............................................................ 4-57 Figure 4-41 Removing the I/O board.................................................................................. 4-59 Figure 4-42 Removing the switch cover............................................................................. 4-60 Figure 4-43 Removing the switch board............................................................................. 4-61 Figure 4-44 Removing the touch pad and button board ..................................................... 4-62
4-vii
4.1 General
4 Replacement Procedures
4.1
General
This chapter explains how to disassemble the computer and replace Field Replaceable Units (FRUs). Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in which they should be removed in a top-down manner, irrespective of their physical locations. The FRUs shown in the top area of the chart should normally be removed before removing the FRUs shown in the bottom area. To replace the FRUs, first identify the suspect FRU for the system failure. Next, according to this chart, determine the FRUs that need to be removed before removing the suspect FRU. After you determined those FRUs, go to the appropriate sections according to the section numbers shown in the boxes. Then start removal and replacement
How to use the chart (two examples): For removing the System Board First, remove the top cover with the display assembly. Then, remove the HDD, selectable bay module, Bluetooth card, keyboard, and wireless LAN card, all of which are shown above the top cover with the display assembly. For removing the LCD Module First, remove the display mask and FL inverter board, both of which are shown above the LCD module.
4-1
4.1 General
Before you begin disassembling, read the following safety precautions carefully. Be sure to follow them while you are working. DANGER: 1. Always use the genuine batteries or replacement batteries authorized by Toshiba. Batteries other than those differ in specifications and are incompatible with the computer. They may burst or explode. Never heat or disassemble the battery packs to avoid leakage of alkaline solutions. Never throw the battery packs into a fire. If this is violated, they will explode. The components such as the power supply and FL inverter carry high voltages. When you partially disassemble the computer and turn on the components, use extreme care not to touch the connectors and components to avoid the risk of electrical shock. Do not disassemble individual components during first-level maintenance.
2.
WARNING: 1. To avoid the risk of electrical shock, turn the computer off and remove the AC adapter from the electrical outlet. 2. Because the battery in the computer is left charged, the risk of electrical shock remains even after the AC adapter is removed from the electrical outlet. To avoid the risk of electrical shock, be sure to put off any metal jewelry or accessories such as necklaces, bracelets, and rings before starting work. Never work with your hands wet or damped. 3. To avoid personal injury, use care to the sharp edges or corners of the components.
4-2
4.1 General
4 Replacement Procedures
CAUTION: 1. Before replacing a component, make sure that the replacement component meets the required specifications. To avoid computer failures, never use components that do not meet the specifications. 2. To avoid internal damage such as short circuits and fire, never drop metal objects such as screws, pins, paper clips, etc. into the components. When a screw is removed, be sure to replace a screw that is the same size as the original screw. Make sure that all the screws are fastened securely. Loose screws can cause short circuits, overheating, smoke, or fire. 3. Before raising an FRU or other component, make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components. 4. For AC input, be sure to use the AC adapter and AC power cable that come with your computer or Toshiba-recommended equivalents. 5. To avoid the risk of electrical shock, make sure that all the replacement components meet the specifications of the computer and that all the cables and connectors are fastened securely. 6. Inside the PC are components that become hot during operation (such as the CPU and cooling module). To avoid burns, let the hot components cool down before starting inspection or repair task.
4-3
4.1 General
Before you begin disassembling the computer, keep in mind the precautions and advice in this section. Always begin disassembling from removing the AC adapter and battery pack. Remove the optional parts and accessories as well. The procedures for removing the batteries will be explained later. Disassemble the computer only when an abnormality has occurred. Use only the recommended tools. To run and store the computer, be sure to prepare a working environment that is free from: Dust and contaminants Static electricity Extremely high or low temperatures and extremely high humidity Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure. Perform only the required machine operations. Use only the disassembly and reinstallation procedures described in this manual. Place the removed components in a safe place away from the computer so that they may not be damaged or get in the way of you doing your work. Normally, a number of screws need to be removed or replaced during disassembling. Place the removed screws in a safe place so that you can easily find the right screws for the right components. When assembling the computer, use the specified screws to fasten the parts to the specified locations. See the appropriate explanations and figures for screw sizes. To avoid personal injury, use care to handle components that have sharp edges or corners. After you have replaced an FRU, check that the FRU works correctly to ensure normal computer operation.
4-4
4.1 General Disassembly Procedures The cable connectors come in these two basic types: Pressure plate connectors Normal pin connectors
4 Replacement Procedures
To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector. To reconnect the cable to the pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable into the connector. Fix the cable to the correct position by pressing down the sides of the pressure plate so that the plate can be flush with the sides of the connector. Grasp and pull the cable gently to check that the cable is connected firmly. If the cable came off the connector, reinsert the cable by raising the pressure plate up to a satisfactory height. Normal pin connectors are used for all the other types of cables. These connectors can be installed or removed by simply inserting them or pulling them out.
Assembly Procedures You have to reassemble the computer after you disassembled the computer and fixed the component that caused the problem. When reassembling the computer, keep the following general guidelines in mind: Take your time to carry out the suggested instructions completely. Hurried reassembling can often cause problems. Check that all the cable and connectors are fastened securely. Before fixing the FRUs or other parts, check that the cables are not caught by the screws or FRUs. Check that all the latches are closed securely. Check that all the required screws are used to fix the FRUs. Using wrong screws can damage the threads or heads of the screws or does not ensure firm FRU fixing. After installing an FRU, make sure that the FRU and computer can work normally.
4-5
4.1 General
For the safety of you and other people in the working environment, it is strongly recommended to use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair work and reduce the costs for fixing damaged components. The equipment and tools required for disassembling and reassembling are: One 2 mm Phillips screwdriver One 4 mm flat-blade screwdriver Torx screwdriver Tweezers (for pulling out screws) ESD mats (for the floor and work desks) An ESD wrist strap or heel grounder Anti-static carpets or flooring Air ionizers (for highly electrostatic sensitive areas) A plastic card (in credit card size) Screw Tightening Torque To fasten screws, follow the torque values listed below. Over tightening can damage components and screws. Under tightening can loosen the fastening or make screws come off, which may result in short circuits or other damage. M2 (2 mm) M2.5 (2.5 mm) M3 (3 mm) M2.5x4 PSP TITE screws 0.22 Nm (2.2 kgfcm) 0.36 Nm (3.5 kgfcm) 0.51 Nm (5.0 kgfcm) 0.204 Nm (2.0 kgfcm)
4-6
4 Replacement Procedures
For easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows: Screws of an even-numbered length Brown Screws of an odd-numbered length White Screws of a special length Black Screws of a special length are those of a length having decimal places, such as 2.5 mm and 2.6 mm. Symbols of Screws on the Computer Body For easy maintenance, the screw types are shown on the computer body as symbols. A symbol consists of a letter representing the screw type and a numeral representing the screw length. Screw type Bind screw Flat-head screw Super flat-head screw Tapping screw Other screws Symbol examples 6 mm bind screw B6 12 mm bind screw B12 5 mm stud U5 (The numeral represents the rounded length of the threaded portion irrespective of the entire stud length.) Letter B (stands for bind) F (stands for flat-head) S (stands for super flat-head) T (stands for tapping) U (stands for unique-pan head screws, studs, etc.)
4-7
4.1 General
Remove the battery pack according to the following procedures and Figures 4-1, 4-2. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing. 1. Turn the computer upside down so that its back can face you. 2. Slide out the battery lock. 3. Slide the battery release latch and remove the battery pack from the computer.
NOTE: Dispose of the used battery packs as required by local ordinances or regulations.
4-8
4.1 General
4 Replacement Procedures
Figure 4-2 Removing the battery pack Installing the Battery Pack Install the battery pack according to the following procedures and Figures 4-1, 4-2. CAUTION: The battery packs contain a lithium ion battery, which can explode by improper replacement, use, handling, or disposal. Always dispose of the battery packs as required by local ordinances or regulations. Use only replacement batteries recommended by Toshiba.
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth. 1. Gently insert a new or recharged battery pack into place. Check that the battery release latch slides in and stops with a click. 2. Slide in the battery lock.
4-9
4.1 General
Remove the PCI express card according to the following procedures and Figure 4-3, after checking that computer is turned off in boot mode. 1. Push the PCI express card to be removed until it stops and release PCI express card. 2. When the PCI express card popped out, grasp it and pull it out.
4-10
4 Replacement Procedures
Install the optional PCI express card according to the following procedures and Figure 4-3, after checking that the computer is turned off in boot mode. 1. Insert the PCI express card gently until it stops and is seated securely. 2. After checking that the PCI express card is seated securely. After the PCI express card is installed, check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card in compatible with the current hardware configuration.
4-11
4.1 General
Remove the optional PC card according to the following procedures and Figure 4-4, after checking that computer is turned off in boot mode. CAUTION: Install or remove the PC card correctly, according the manuals of the PC card and the operating system you are using. 1. Push the eject button for the PC card to be removed until it stops and release the button. 2. When the eject button popped out slightly, push it again. 3. When the PC card popped out, grasp it and pull it out.
4-12
4 Replacement Procedures
Install the optional PC card according to the following procedures and Figure 4-4, after checking that the computer is turned off in boot mode. 1. Insert the PC card gently until it stops and is seated securely. 2. After checking that the PC card is seated securely, push the PC card release lever slightly. After the PC card is installed, check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card in compatible with the current hardware configuration.
4-13
4.1 General
Remove the memory card according to the following procedures and Figure 4-5, after checking that computer is turned off in boot mode. 1. Open the card cover. 2. Push the memory card to be removed until it stops and release the memory card. 3. When the memory card popped out, grasp it and pull it out.
4-14
4 Replacement Procedures
Install the memory card according to the following procedures and Figure 4-5, after checking that the computer is turned off in boot mode. 1. Insert the memory card gently until it stops and is seated securely. 2. After checking that the memory card is seated securely. After the PC card is installed, check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card in compatible with the current hardware configuration.
4-15
4.1 General
Remove the optional memory (module) according to the following procedures and Figures 46 and 4-7, after checking that the computer is turned off in boot mode. CAUTION: Remove the optional memory after turning off the computer. If this is violated, the computer or memory can be damaged. 1. Turn the computer upside down. 2. Release one optional memory cover securing screw. 3. Remove the memory cover. CAUTION: Do not touch the connectors on the memory modules or in the computer. Contaminated connectors can cause memory access problems.
4-16
4.1 General
4 Replacement Procedures
4. Spread out the two memories lock stoppers so that the memory module can be raised. 5. Pull the memory module up and out at an angle, using care to the connectors.
4-17
4.1 General
Install the optional memory (module) according to the following procedures and Figures 4-6 and 4-7, after checking that the computer is turned off in boot mode. CAUTION: Install the optional memory after turning off the computer. If this is violated, the computer or memory can be damaged. 1. Insert the memory module into the connector at an angle of 45 degrees. 2. Tilt the memory module so that it can be fixed with both memory lock stoppers. 3. Reinstall the optional memory cover. 4. Secure the optional memory cover with the optional memory cover securing screw. After the computer is turned on, check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the installed memory module has been recognized by the system. If it has not been recognized yet, check the connections. CAUTION: To prevent system malfunctions, always use Slot A first to insert the memory modules.
4-18
4 Replacement Procedures
Remove the MDC Card (Modem Daughter Card) according to the following procedures and Figures 4-8 and 4-9, after checking that the computer is turned off in boot mode. CAUTION: Remove the MDC card after turning off the computer. If this is violated, the computer or MDC card can be damaged. 1. Turn the computer upside down. 2. Release the wireless LAN card cover securing screw. 3. Remove the wireless LAN card cover.
CAUTION: Do not touch the connectors on the MDC card or in the computer. Contaminated connectors can cause MDC card failures.
4-19
4 Replacement Procedures 4. Remove the two M2x3 white bind screws for securing the MDC card. 5. Raise the MDC card and disconnect it from CN517 on the system board. 6. Disconnect the MDC cable from the connector JP1 on the MDC card.
4.1 General
4-20
4 Replacement Procedures
Install the MDC card according to the following procedures and Figures 4-8 and 4-9, after checking that the computer is turned off in boot mode. CAUTION: Install the MDC card after turning off the computer. If this is violated, the computer or MDC card can be damaged.
CAUTION: Do not touch the connectors on the MDC card or in the computer. Contaminated connectors can cause MDC card failures. 1. Connect the MDC cable to the connector JP1 on the MDC card. 2. Connect the MDC card to CN517 on the system board. 3. Secure the MDC card with the two M2x3 white bind screws. 4. Install the wireless LAN card cover. 5. Secure the wireless LAN card cover by wireless LAN card cover securing screw. After the computer is turned on, check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the installed MDC card has been recognized by the system. If it has not been recognized yet, check the connections.
4-21
4 Replacement Procedures
4.2
Removing the Wireless LAN Card Remove the wireless LAN card according to the following procedures and Figures 4-10 and 4-11.
CAUTION: Do not touch the connectors on the wireless LAN card and in the computer with bare hands. Wireless LAN cards can fail if they are contaminated with sweat, natural oils, etc. from your hands. 1. Turn the computer upside down. 2. Release the wireless LAN cover securing screw. 3. Remove the wireless LAN cover. 4. Disconnect the two antenna cables with the tweezers. 5. Spread out both the left and right stoppers for fixing the wireless LAN card until the card can be raised. 6. Pull the wireless LAN card up and out at an angle.
4-22
4 Replacement Procedures
Installing the Wireless LAN Card Install the wireless LAN card according to the following procedures and Figures 4-10, 4-11. 1. Insert the wireless LAN card into the connector at angle of 45 degrees. 2. Tilt the wireless LAN card and fix it with the left and right stoppers. 3. Connect the two antenna cables with the tweezers. 4. Install the wireless LAN cover. 5. Securing the wireless LAN cover by LAN cover securing screw. CAUTION: Do not touch the connectors on the wireless LAN card and in the computer with bare hands. Wireless LAN cards can fail if they are contaminated with sweat, natural oils, etc. from your hands.
4-23
4 Replacement Procedures
4.3 HDD
4.3
HDD
Remove the HDD (hard disk drive) according to the following procedures and Figures 4-12, 4-13and 4-14. 1. Remove two M2.5x5 black flat-head screws for fixing the HDD cover. 2. Remove the HDD cover. 3. Remove the HDD pack follow the direction of the arrows.
4-24
4.3 HDD
4 Replacement Procedures
Figure 4-13 Removing the HDD pack 4. Remove the HDD pack by pulling the HDD tap attached to the HDD pack. NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or replace the HDD pack only if it failed. 5. Place the HDD pack on a flat surface (such as a desk), and remove the two M3x4 black flat-head screws with M3x4 white head screws. 6. Remove the HDD chassis. 7. Remove the HDD connector.
Figure 4-14 Removing the HDD chassis CAUTION: Do not apply pressure to the top or bottom of the drive.
4-25
4.3 HDD
Install the HDD according to the following procedures and Figures 4-12, 4-13 and 4-14. CAUTION: To avoid damage, always hold the HDD only by its sides. 1. Attach the HDD chassis and connector to the HDD pack. 2. Secure the HDD and its chassis with the two M3x4 black flat-head screws with M3x4 white head screws. CAUTION: When installing the HDD pack into the computer, do not press the center of the HDD pack to prevent the HDD bracket from being distorted. Always hold the HDD pack by its sides. 3. Install the HDD pack into the correct position in the computer. Connect the HDD pack to the computer, holding the HDD pack by its sides. 4. Insert the HDD pack. 5. Secure the HDD cover with two M2.5x5 black flat-head screws.
4-26
4 Replacement Procedures
4.4
Cooling Module
CAUTION: When removing the cooling module, keep the following in mind: The cooling module can become very hot during operation. Be sure to let it cool down before starting the repair work. Do not touch or give shock to the fan in the cooling module.
NOTE: The screws for Steps 2 and 3 cannot be removed, only loosened. Removing the Cooling Module Remove the cooling module according to the following procedures and Figures 4-15, 4-16. 1. Turn the computer upside down. 2. Release the CPU cover securing screw. 3. Remove the CPU cover. 4. Release the three screws on the cooling module using the numbered order shown to the screw. 5. Remove the cooling module.
4-27
4 Replacement Procedures
4-28
4 Replacement Procedures
Install the cooling Module according to the following procedures and Figures 4-15, 4-16 and 4-17. CAUTION: When installing the cooling module, keep the following in mind: 1. Be sure to confirm the correct position for the module. 2. 3. Route the cooling module cable between the module and MDC card. Please according to the number sequence sealed on heat sink module and secures the relevant screws on the main board.
NOTE: Apply silicon greases with a special syringe to cover the surface of the CPU chip completely. 1. If silicon greases are already applied to the CPU and fan module, wipe them off with a cloth. By using a special syringe, apply silicon greases to the CPU chip center so that the entire CPU chip can be covered with the greases. 2. Install the cooling module into the correct position in the computer. 3. Secure the three screws on the cooling module using the numbered order shown on the screws. 4. Place the CPU cover in the correct position and fasten the securing screw.
4-29
4 Replacement Procedures
4.5 CPU
4.5
CPU
Removing the CPU CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work. Remove the CPU according to the following procedures and Figures 4-18, 4-19 and 4-10. CAUTION: Remove the CPU by aligning the triangle with the shaded area.
NOTE: FOXCONN CPU socket will be 180 degrees to the right. 1. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the left with a flat-blade screwdriver (in the order shown in the figure below). 2. Remove the CPU.
4-30
4 Replacement Procedures
Install the CPU according to the following procedures and Figures 4-15. 1. Check that the triangle on the cam is in the unlocking position. 2. Attach the CPU to the correct position in the CPU socket. Align the CPU with the CPU socket by using the triangle as a guide.
CAUTION: Place the CPU by aligning the triangle with the shaded area.
4-31
4 Replacement Procedures
4.5 CPU
3. Fix the CPU by rotating the cam 120 degrees to the right with a flat-blade screwdriver. NOTE: FOXCONN CPU socket will be 180 degrees to the left.
4-32
4 Replacement Procedures
4.6
Removing the Speaker Cover and Keyboard Remove the Speaker Cover and Keyboard according to the following procedures and Figure 4-21, 4-22. 1. Release the following 8 latches on the switch cover, in that order: - Two bottom latches - One latch on the left and right sides - Four front latches 2. Remove the speaker cover. 3. Remove two M2.5x2.6 black bind securing screw. 4. Remove the connector CN8 on main board and keyboard.
4-33
4 Replacement Procedures
Installing the Speaker Cover and Keyboard Install the speaker cover and keyboard according to the following procedures and Figure 421, 4-22. 1. Connect the keyboard cable on main board connector CN8 and put it on correct position. 2. Securing the keyboard with two M2.5x2.6 black bind screws. 3. Please the speaker cover in the correct position and fasten the following 8 latches, in that order: - Two bottom latches - One latch on the left and right sides - Four front latches 4. Close the display and turn the computer over.
4-34
4 Replacement Procedures
4.7
Bluetooth Card
Removing the Bluetooth Card Remove the Bluetooth card according to the following procedures and Figures 4-23. 1. Disconnect the antenna cable with the tweezers. 2. Disconnect the Bluetooth SUMI-card connector CN3 on main board. 3. Remove two M2x3 white bind screws. 4. Remove the Bluetooth card.
4-35
Install the Bluetooth card according to the following procedures and Figures 4-23. 1. Connect the Bluetooth SUMI-card to CN3 on the system board and fix Bluetooth card with two M2x3 white flat-head screws. 2. Connect the antenna cable with tweezers.
4-36
4 Replacement Procedures
4.8
Removing the ODD Bay Module NOTE: The installation and removal procedures are the same for all the modules that can be installed in the ODD bays. See the appropriate sections for the disassembly procedures of the specific modules. Remove the ODD bay module according to the following procedures and Figure 4-24, 4-25. 1. Turn the computer upside down. 2. Remove the M2x4 black flat-head screw. 3. Turn the computer over and open the display. 4. Push out the ODD bay module in the direction of the arrow. CAUTION: Handle the ODD bay module carefully, because it becomes hot during operation.
4-37
4 Replacement Procedures
Installing the ODD Bay Module Install the ODD bay module according to the following procedures and Figure 4-24, 4-25. 1. Place the ODD bay module in the correct position and slide it in. 2. Push it until it clicks into place. 3. Close the display and turn the computer over. 4. Fix the ODD bay module with one M2x4 black flat-head screw.
4-38
4 Replacement Procedures
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or replace the ODD drive only if it failed. Disassemble the ODD drive according to the following procedures and Figures 4-26. 1. Remove the two M2x3 white flat-head screws. 2. Remove the bracket.
Assembling the ODD Drive Assemble the ODD drive according to the following procedures and Figures 4-26. 1. Secure the bracket with the two M2x3 white flat-head screws.
4-39
4 Replacement Procedures
4.9
Display Assembly
Removing the Display Assembly CAUTION: Use care to avoid that the antenna cable for antenna is caught between the display assembly and computer. Remove the display assembly according to the following procedures and Figures 4-27, 4-28. 1. Turn the computer back to front and remove four M2.5x8 black flat-head screws. 2. Restore the normal computer placement and open the display panel.
Figure 4-27 Removing the screws from the back of the compute 3. Disconnect the LCD/FL cable from CN1on the system board. 4. Remove two M2.5x5 black flat-head screws to secure the LCD module to top cover. 5. Remove the wireless antenna cables from the top cover. 6. Remove the display module.
4-40
4 Replacement Procedures
Installing the Display Assembly Install the display assembly according to the following procedures and Figures 4-19, 4-20. 1. Place the display panel in the correct position and push the wireless antenna cable into the top cover. 2. Connect the LCD/FL cable to CN1 on the system board 3. Securing display assembly with two M2.5x5 black flat-head screws. 4. Close the display panel and turn the computer back to front and fix it with four M2.5x8 black flat-head screws.
4-41
4 Replacement Procedures
Figure 4-29 Removing the screws from the bottom of the computer 2. Restore the normal computer placement.
4-42
4 Replacement Procedures
Figure 4-30 Removing the top cover 3. Disconnect the switch board flat cable from CN6. 4. Disconnect the touch pad board flat cable from CN7. 5. Disconnect the I/O board flat cable from CN5. 6. Lift up the top cover.
4-43
Install the top cover with the display assembly according to the following procedures and Figures 4-29, 4-30. 1. Connect the switch board, touch pad, I/O board flat cables to CN6, CN7 and CN5 on the system board. 2. Place the top cover, adjusting its position. 3. Turn the computer upside down and fix it with the following 15 screws: - Three M2.5x10 black flat-head screws - Eight M2.5x6 black bind screws - One M2.5x8 black flat-head screws - Three M2.5x3 white flat-head screws.
4-44
4.11 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable
4 Replacement Procedures
4.11 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable
Removing the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable NOTE: Be careful of the eject button for the PC card. It can be damage when removing the board. Make sure it is pushed in. Remove the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable according to the following procedures and Figures 4-31, 4-32 and 4-33. 1. Remove the MIC cables fix tape. 2. Remove the MIC cable from CN11. 3. Remove the L. speaker, R. speaker cable from CN2, CN4 on system board. 4. Remove the cable cover. 5. Remove two M2x4 black flat-head screws, and then remove the system board with RJ11/45, AC-IN connector.
Figure 4-31 Removing the system board 6. Turn the system board upside down.
4-45
4 Replacement Procedures
4.11 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable
7. Remove the RJ11/45, AC-IN cable from CN505, CN3009, and CN501. 8. Remove the MDC cable from CN502.
Figure4-32 Removing the RJ-11/45, AC-IN, MDC cable 9. Remove the L and R speaker box.
4-46
4.11 System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable
4 Replacement Procedures
Installing the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable Install the System Board, Speaker and MIC, AC-IN, RJ11/45, MDC cable according to the following procedures and figure 4-31, 4-32 and 4-33. 1. Place the L and R speaker box on the bottom cover. CAUTION: Use care to avoid that the RJ11/45, AC-IN and MDC cable is caught between the main board and base body. NOTE: Be careful of the eject button for the PC card. It can be damage when removing the board. Make sure it is pushed in. 2. Connect the RJ11/45, AC-IN and MDC cable to CN505, CN3009, CN501 and CN502 on the system board. 3. Turn the system board upside down and place the system board and RJ11/45 and ACIN connector on correct position. 4. Seat the cable cover. 5. Connect the L and R speakers connector to CN2, CN4 on the system board. 6. Place the MIC in correct position and connect the MIC cable to CN11 on the system board. 7. Stick the MIC cables by the tape.
4-47
4 Replacement Procedures
4-48
4 Replacement Procedures
Install the touch pad according to the following procedures and figure 4-34. 1. Seat the VGA board to the corrector. 2. Secure it with VGA bracket and three M2.5x4 black flat-head screws.
4-49
4 Replacement Procedures
4-50
4.13 North Bridge thermal module Installing the Removing North Bridge thermal module
4 Replacement Procedures
Install the Removing North Bridge thermal module according to the following procedures and Figure 4-35. 1. Place the north bridge thermal module in the correct position and push the clip in correct position on the system board. 2. Secure two north bridge thermal module screws. 3. Connect the North Bridge thermal module cable to the CN513 on the system board.
4-51
4 Replacement Procedures
4-52
4 Replacement Procedures
Install the display mask according to the following procedures and Figure 4-36. 1. Place the display mask in the correct position and fasten the following 25 latches, in that order: - Six top latches - Five latches on each of the left and right sides - Nine bottom latches 2. Place the display module in the correct position and fasten the following 8 screws, in that order: - Two M2.5x4.5 white flat-head screws on the top - Two M2.5x4.5 white flat-head screws on bottom 3. Place the display mask in the correct position and fasten the following 4 seals, in that order: - Two black seals on the bottom - Two black seals on the top
4-53
4 Replacement Procedures
Figure 4-37 Removing the FL inverter board 2. Raise the LCD module, FL inverter board and disconnect the LCD/FL cable from LCD/FL connecter. 3. Disconnect the HV cable from HV connecter and remove the FL inverter board.
4-54
4 Replacement Procedures
Installing the FL Inverter Board Install the FL inverter board according to the following procedures and Figures 4-37 and 438. 1. Connect the LCD/FL cable to LCD/FL connecter, and connect the HV cable to HV connecter. 2. Place the LCD module, FL inverter board in the correct position. 3. Fasten the three M2.5x4.5 white flat-head screws to secure the FL inverter board and LCD module.
4-55
4 Replacement Procedures
NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the module.
Removing the 15.4-inch LCD module Remove the 15.4-inch LCD module according to the following procedures and Figures 4-39, 4-40. 1. Carefully tilt the LCD module toward you. 2. Remove the two M2x3 white flat-head screws on each of the left and right sides for fixing the LCD bracket.
4-56
4.16 LCD Module 3. Remove the LCD brackets. 4. Turn the LCD upside down.
4 Replacement Procedures
5. Remove the tape and LCD/FL cable connector. Then disconnect the LCD/FL cable.
4-57
NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the module. Install the 15.4-inch LCD module according to the following procedures and Figures 4-39, 440. 1. Turn the LCD upside down. 2. Connect the LCD/FL cable to the LCD module connector. 3. Return the normal LCD placement. 4. Place the LCD bracket in the correct position and secure it with the two M2x3 white flat-head screws on each of the left and right sides.
4-58
4 Replacement Procedures
Installing the I/O Board Install the sound board according to the following procedures and Figures 4-41. 1. Connect the SUMI-card to CN3006 on the I/O board. 2. Place the I/O board in the correct position. 3. Secure the I/O board with the M2x4 black flat-head screw.
4-59
4 Replacement Procedures
Figure 4-42 Removing the switch cover 2. Disconnect the switch board flat cables from CN3002 on the switch board. 3. Remove two M2.5x4 black flat-head screws. 4. Remove the switch board.
4-60
4 Replacement Procedures
Install the Switch Cover and Switch Board Install the switch board according to the following procedures and Figure 4-42, 4-43. 1. Place the switch board on the correct position and securing it with the two M2.5x4 black flat-head screws. 2. Connect the switch board flat cables to CN3002 on the switch board. 3. Place the switch cover in the correct position and fasten the following 6 latches, in that order: -Three latches on each of the left and right sides
4-61
4 Replacement Procedures
Figure 4-44 Removing the touch pad and button board 4. Remove the two M2.5x3 flat-round-head screws for securing the touch pad board. 5. Remove the Touch Pad board. 6. Disconnect the touch pad flat cable from CN3000 and button board flat cable from CN3001 on the button board.
4-62
4.18 Touch Pad and Button Board Installing the Touch Pad Board and Button Board
4 Replacement Procedures
Install the Touch Pad Board and Button Board according to the following procedures and Figure 4-44. 1. Connect the touch pad flat cables to CN3000 and button board flat cable to CN3001 on the button board. 2. Place the button board on the correct position and securing it with the two M2.5x3 flat-round-head screws. 3. Place the touch pad on the correct position and securing it with the two M2.5x4 black flat-head screws. 4. Connect the touch pad flat cables to J1 on the touch pad.
4-63
6000 1
Appendices
Appendices
App-ii
Appendices
Appendix
Contents
Appendix A Handling the LCD Module .......................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 B.1 B.2 System Board Front View ..................................................................................... B-1 System Board Back View...................................................................................... B-3
Appendix C .................................................................................Error! Bookmark not defined. System Board ...........................................................................Error! Bookmark not defined. C.1 C.2 C.3 C.4 C.5 C.6 C.7 C.8 C.9 C.10 C.11 C.12 C.13 C.14 C.15 C.16 C.17 C.18 C.19 CN1 LCD/FL Inverter Connector (42-Pin) .............Error! Bookmark not defined. CN2 Internal Left Speaker Connector (4-Pin) ........Error! Bookmark not defined. CN3 Bluetooth Connector (20-Pin).........................Error! Bookmark not defined. CN4 Internal Right Speaker Connector (4-Pin) ......Error! Bookmark not defined. CN5 USB FFC Connector (20-Pin).........................Error! Bookmark not defined. CN6 Power Switch & Hotkey Board FFC Connector (14-Pin) ..Error! Bookmark not defined. CN7 Touch Pad FFC Connector (6-Pin) .................Error! Bookmark not defined. CN8 Internal Keyboard Connector (34-Pin) ...........Error! Bookmark not defined. CN9 Express Card Connector (26-Pin) ...................Error! Bookmark not defined. CN11 Internal Microphone Connector (4-Pin) .......Error! Bookmark not defined. CN500 Battery Connector (7-Pin)............................Error! Bookmark not defined. CN501 DC_IN Connector (4-Pin)............................Error! Bookmark not defined. CN502 MDC to MB Connector (2-Pin) ...................Error! Bookmark not defined. CN503 DOCKING Connector (240-Pin) .................Error! Bookmark not defined. CN504 Parallel Port Connector (25-Pin) .................Error! Bookmark not defined. CN505 LAN Connector (15-Pin) .............................Error! Bookmark not defined. CN507 External Monitor Connector (15-Pin)..........Error! Bookmark not defined. CN508 ODD Connector (50-Pin).............................Error! Bookmark not defined. CN509 Memory Slot SO DIMM#1 Connector (200-Pin)...... Error! Bookmark not defined.
App-iii
Appendices
C.20 C.21 C.22 C.23 C.24 C.25 C.26 C.27 C.28 C.29 C.30 C.31 C.32 C.33 C.34 C.35
CN510 Memory Slot SO DIMM#0 Connector (200-Pin)...... Error! Bookmark not defined. CN511 VGA Card Connector (232-Pin) ..................Error! Bookmark not defined. CN512 USB#2 Connector (6-Pin)............................Error! Bookmark not defined. CN513 FAN Connector (5-Pin) ...............................Error! Bookmark not defined. CN514 HDD Connector (44-Pin).............................Error! Bookmark not defined. CN515 PCMCIA Card Connector (68-Pin) .............Error! Bookmark not defined. CN516 5 in 1 Card Reader Connector (44-Pin) .......Error! Bookmark not defined. CN517 MDC Connector (30-Pin) ............................Error! Bookmark not defined. CN518 MINI PCI Connector (124-Pin) ...................Error! Bookmark not defined. CN3003 S-VIDEO Connector (4-Pin) .....................Error! Bookmark not defined. CN3004 1394 Connector (4-Pin) .............................Error! Bookmark not defined. CN3005 USB#0 Connector (4-Pin)..........................Error! Bookmark not defined. CN3006 USB/B Connector (20-Pin)........................Error! Bookmark not defined. CN3007 USB#1 Connector (4-Pin)..........................Error! Bookmark not defined. JACK500 External Microphone Connector (6-Pin).Error! Bookmark not defined. JACK501 Headphone Connector (6-Pin).................Error! Bookmark not defined.
Appendix D Keyboard Scan/Character Codes................................................................ D-1 Appendix E Key Layout .....................................................................................................E-1 Appendix F BIOS Rewrite Procedures .............................................................................F-1 Appendix G EC/KBC Rewrite Procedures...................................................................... G-1
App-iv
Appendices
App-v
Appendices
Figures Figure B-1 Board layout (front)...........................................................................................B-1 Figure B-2 Board layout (back) ...........................................................................................B-3 Figure E-1 CN keyboard......................................................................................................E-1 Tables Table B-1 Table B-2 Table C-1 Table C-2 Table C-3 Table C-4 Table C-5 Table C-6 Table C-7 Table C-8 Table C-9 Table C-10 Table C-11 Table C-12 Table C-13 Table C-14 Table C-15 Table C-16 Table C-17 Table C-18 Table C-19 Table C-20 Table C-21 Table C-22 System board connectors (front)....................................................................B-2 System board connectors (back) ....................................................................B-4 LCD/FL Inverter Connector (42-Pin)............................................................C-3 Internal Left Speaker Connector (4-Pin) .......................................................C-3 Bluetooth Connector (20-Pin)........................................................................C-4 Internal Right Speaker Connector (4-Pin) .....................................................C-4 USB FFC Connector (20-Pin)........................................................................C-4 Power Switch & Hotkey Board FFC Connector (14-Pin) .............................C-5 Touch Pad FFC Connector (6-Pin) ................................................................C-5 Internal Keyboard Connector (34-Pin) ..........................................................C-5 Express Card Connector (26-Pin) ..................................................................C-6 Internal Microphone Connector (4-Pin) ........................................................C-6 Battery Connector (7-Pin)..............................................................................C-7 DC_IN Connector (4-Pin)..............................................................................C-7 MDC to MB Connector (2-Pin) .....................................................................C-7 DOCKING Connector (240-Pin) ...................................................................C-7 Parallel Port Connector (25-Pin)..................................................................C-11 LAN Connector (15-Pin) .............................................................................C-11 External Monitor Connector (15-Pin)..........................................................C-12 ODD Connector (50-Pin).............................................................................C-12 Memory Slot SO DIMM#1 Connector (200-Pin)........................................C-13 Memory Slot SO DIMM#0 Connector (200-Pin)........................................C-16 VGA Card Connector (232-Pin) ..................................................................C-19 USB#2 Connector (6-Pin)............................................................................C-22
App-vi
Appendices
Table C-23 Table C-24 Table C-25 Table C-26 Table C-27 Table C-28 Table C-29 Table C-30 Table C-31 Table C-32 Table C-33 Table C-34 Table C-35 Table D-1 Table D-2 Table D-3 Table D-4 Table D-5 Table D-6 Table D-7
FAN Connector (5-Pin)............................................................................... C-22 HDD Connector (44-Pin)............................................................................ C-23 PCMCIA Card Connector (68-Pin) ............................................................ C-23 5 in 1 Card Reader Connector (44-Pin) ...................................................... C-24 MDC Connector (30-Pin) ........................................................................... C-25 MINI PCI Connector (124-Pin) .................................................................. C-26 S-VIDEO Connector (4-Pin)....................................................................... C-28 1394 Connector (4-Pin)............................................................................... C-28 USB#0 Connector (4-Pin ............................................................................ C-28 USB/B Connector (20-Pin) ......................................................................... C-29 USB#1 Connector (4-Pin)........................................................................... C-29 External Microphone Connector (6-Pin) .................................................... C-29 Headphone Connector (6-Pin) .................................................................... C-30 Scan codes (set 1 and set 2) .......................................................................... D-1 Scan codes with left Shift key....................................................................... D-5 Scan codes in Numlock mode....................................................................... D-6 Scan codes with Fn key................................................................................. D-6 Scan codes in overlay mode.......................................................................... D-7 No.124 key scan code ................................................................................... D-7 No.126 key scan code ................................................................................... D-8
App-vii
Appendices
1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
2. Be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panels polarized surface is easily scarred, so be carefully when handling it.
A-1
Appendices
3. If the panels surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panels surface. Do not apply cleanser directly to the panel. Also, never scratch the surface.
4. If water or other liquid is left on the panels surface for a long period, it can change the screens tint or stain it. Be sure to quickly wipe off any liquid.
A-2
Appendices
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module.
A-3
Appendices
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
A-4
Appendices
10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panels polarization.
A-5
Appendices
B-1
Appendices
B-2
Appendices
Appendix C
C-3
System Board..........................................................................................................................C-3 C.1 C.2 C.3 C.4 C.5 C.6 C.7 C.8 C.9 C.10 C.11 C.12 C.13 C.14 C.15 C.16 C.17 C.18 C.19 C.20 C.21 C.22 C.23 C.24 C.25 C.26 C.27 C.28 CN1 LCD/FL Inverter Connector (42-Pin).................................................................C-3 CN2 Internal Left Speaker Connector (4-Pin).............................................................C-3 CN3 Bluetooth Connector (20-Pin) ............................................................................C-4 CN4 Internal Right Speaker Connector (4-Pin) ...........................................................C-4 CN5 USB FFC Connector (20-Pin) ...........................................................................C-4 CN6 Power Switch & Hotkey Board FFC Connector (14-Pin)...................................C-6 CN7 Touch Pad FFC Connector (6-Pin) ....................................................................C-6 CN8 Internal Keyboard Connector (34-Pin) ...............................................................C-6 CN9 Express Card Connector (26-Pin) ......................................................................C-7 CN11 Internal Microphone Connector (4-Pin) .............................................................C-7 CN500 Battery Connector (7-Pin)...............................................................................C-8 CN501 DC_IN Connector (4-Pin) ..............................................................................C-8 CN502 MDC to MB Connector (2-Pin)......................................................................C-8 CN503 DOCKING Connector (240-Pin) ...................................................................C-8 CN504 Parallel Port Connector (25-Pin) ...................................................................C-13 CN505 LAN Connector (15-Pin)..............................................................................C-13 CN507 External Monitor Connector (15-Pin) ............................................................C-14 CN508 ODD Connector (50-Pin)..............................................................................C-14 CN509 Memory Slot SO DIMM#1 Connector (200-Pin)..........................................C-16 CN510 Memory Slot SO DIMM#0 Connector (200-Pin)..........................................C-20 CN511 VGA Card Connector (232-Pin)...................................................................C-23 CN512 USB#2 Connector (6-Pin) ............................................................................C-27 CN513 FAN Connector (5-Pin)................................................................................C-27 CN514 HDD Connector (44-Pin)..............................................................................C-27 CN515 PCMCIA Card Connector (68-Pin)..............................................................C-28 CN516 5 in 1 Card Reader Connector (44-Pin).........................................................C-29 CN517 MDC Connector (30-Pin).............................................................................C-30 CN518 MINI PCI Connector (124-Pin)....................................................................C-30
C-1
Appendices
CN3003 S-VIDEO Connector (4-Pin) ......................................................................C-32 CN3004 1394 Connector (4-Pin)..............................................................................C-33 CN3005 USB#0 Connector (4-Pin) ..........................................................................C-33 CN3006 USB/B Connector (20-Pin).........................................................................C-33 CN3007 USB#1 Connector (4-Pin) ..........................................................................C-34 JACK500 External Microphone Connector (6-Pin)....................................................C-34 JACK501 Headphone Connector (6-Pin) ..................................................................C-34
C-2
Appendices
Appendix C
System Board
Pin Assignments
C-3
Appendices
GND
GND
C-4
Appendices
C-5
Appendices
C.6
Table C-6 Power Switch & Hotkey Board FFC Connector pin assignments (14-Pin)
1 3 5 7 9 11 13 +V3 PWR_OLED# +V5S SCAN_IN(0) SCAN_IN(3) SCAN_IN(5) GND O O O O 2 4 6 8 10 12 14 PWR_ON# PWR_BLED# SCAN_OUT(1) SCAN_IN(2) SCAN_IN(4) SCAN_IN(6) GND I O O O O O -
C-6
Appendices
Table C-8
25 27 29 31 33
C-7
Appendices
C-8
Appendices
15 17
I/O I/O
16 18
I/O -
C-9
Appendices
Table C-14
19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 79 81 83
C-10
Appendices
85 87 89
DVITX3NC GND
I/O -
86 88 90
NC GND NC
Table C-14
91 93 95 97 99 101 103 105 107 109 111 113 115 117 119 121 123 125 127 129 131 133 135 137 139 141 143 145 147 149 151 153
DOCK_I2C_CLK +V5A GND USB_PWR_EN GND USB_OC#1 NC DINL+ GND DDCD#_3 DTXD_3 PE_5 PDATA(6) GND PDATA(1) PDATA(0)
C-11
Appendices
NC GND NC GND
NC NC NC NC
Table C-14
163 165 167 169 171 173 175 177 179 181 183 185 187 189 191 193 195 197 199 201 203 205 207 209 211 213 215 217 219 221
DOCK_I2C_DATA NC GND USB_P4+ GND USB_P5DOUTRDINLGND DRTS_3 DDTR#_3 BUSY_5 PDATA(5) GND SLCTIN#_5 ERROR#_5 NC GND NC GND
C-12
Appendices
NC NC NC NC NC LED_R3S_LANACT#
I/O
Table C-14
235 237 239
LED_R3S_LANLINK# NC RD+
C-13
Appendices
O O O O O O
3 5 7 9 11 13 15
4 6 8 10 12 14
TD C+ RDDLED_R3S_LANLINK# MDMTIP
C.18
C-14
Appendices
23 25 27 29 31 33 35 37 39
24 26 28 30 32 34 36 38 40
C-15
Appendices
MA_DATA_R(0) MA_DATA_R(1) +V2.5 MA_DQS_R(0) MA_DATA_R(2) GND MA_DATA_R(3) MA_DATA_R(8) +V2.5 MA_DATA_R(9) MA_DQS_R(1) GND MA_DATA_R(10) MA_DATA_R(11) +V2.5 M_CLK_DDR3 M_CLK_DDR3# GND MA_DATA_R(16) MA_DATA_R(17) +V2.5 MA_DQS_R(2)
C-16
Appendices
Table C-19
49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 79 81 83 85 87 89 91 93 95 97 99 101 103 105 107 109 111 113 115 117
MA_DATA_R(18) GND MA_DATA_R(19) MA_DATA_R(24) +V2.5 MA_DATA_R(25) MA_DQS_R(3) GND MA_DATA_R(26) MA_DATA_R(27) +V2.5 GND GND GND GND GND +V2.5 GND NC GND +V2.5 GND +V2.5 M_CKE3 MB_A(13) MB_A(12) MB_A(9) GND MB_A(7) MB_A(5) MB_A(3) MB_A(1) +V2.5 MB_A(10) MB_BS0#
C-17
Appendices
119
MB_WE#
120
MB_CAS#
C-18
Appendices
Table C-19
121 123 125 127 129 131 133 135 137 139 141 143 145 147 149 151 153 155 157 159 161 163 165 167 169 171 173 175 177 179 181 183 185 187
MA_DATA_R(32) MA_DATA_R(33) +V2.5 MA_DQS_R(4) MA_DATA_R(34) GND MA_DATA_R(35) MA_DATA_R(40) +V2.5 MA_DATA_R(41) MA_DQS_R(5) GND MA_DATA_R(42) MA_DATA_R(43) +V2.5 +V2.5 GND GND MA_DATA_R(48) MA_DATA_R(49) +V2.5 MA_DQS_R(6) MA_DATA_R(50) GND MA_DATA_R(51) MA_DATA_R(56) +V2.5 MA_DATA_R(57) MA_DQS_R(7) GND MA_DATA_R(58)
C-19
Appendices
189 191
MA_DATA_R(59) +V2.5
I/O -
190 192
MA_DATA_R(63) +V2.5
I/O -
Table C-19
193 195 197 199
C-20
Appendices
47
MA_DQS_R(2)
48
MA_DM_R(2)
C-21
Appendices
I/O I/O O O O
C-22
Appendices
C-23
Appendices
33 35 37 39 41 43 45 47 49 51
O O O O O O
34 36 38 40 42 44 46 48 50 52
C-24
Appendices
101 103 105 107 109 111 113 115 117 119 121 123
GND PEG_C_RXN(4) PEG_C_RXP(4) GND PEG_C_RXN(3) PEG_C_RXP(3) GND PEG_C_RXN(2) PEG_C_RXP(2) GND PEG_C_RXN(1) PEG_C_RXP(1)
O O O O O O O O
102 104 106 108 110 112 114 116 118 120 122 124
PEG_C_TXP(5) GND PEG_C_TXN(4) PEG_C_TXP(4) GND PEG_C_TXN(3) PEG_C_TXP(3) GND PEG_C_TXN(2) PEG_C_TXP(2) GND PEG_C_TXN(1)
C-25
Appendices
169 171 173 175 177 179 181 183 185 187 189 191 193 195
170 172 174 176 178 180 182 184 186 188 190 192 194 196
O O O O O O O O -
C-26
Appendices
C-27
Appendices
35 37 39 41 43
36 38 40 42 44
C-28
Appendices
51 53 55 57 59 61 63 65 67
52 54 56 58 I60 62 64 66 68
C-29
Appendices
33 35 37 39 41 43
34 36 38 40 42 44
C-30
Appendices
5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41
NC NC NC NC GND GND PCI_3S_INTB# +V5S NC GND CLK_R3S_MINIPCI GND PCI_3S_REQ#(0) +V3S PCI_3S_AD(31) PCI_3S_AD(29) GND PCI_3S_AD(27) PCI_3S_AD(25)
6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42
NC NC NC NC NC NC +V5S PCI_3S_INTA# NC +V3 PCI_3S_RST +V3S PCI_3S_GNT#(0) GND PCI_3S_PME# NC PCI_3S_AD(30) +V3S PCI_3S_AD(28)
C-31
Appendices
PCI_3S_DEVSEL# PCI_3S_AD(14) GND PCI_3S_AD(12) PCI_3S_AD(10) GND PCI_3S_AD(8) PCI_3S_AD(7) +V3S PCI_3S_AD(5) NC PCI_3S_AD(3) +V5S PCI_3S_AD(1) GND NC NC NC NC NC GND
GND PCI_3S_AD(15) PCI_3S_AD(13) PCI_3S_AD(11) GND PCI_3S_AD(9) PCI_3S_CBE#(0) +V3S PCI_3S_AD(6) PCI_3S_AD(4) PCI_3S_AD(2) PCI_3S_AD(0) NC NC GND GND NC NC NC NC GND
C-32
Appendices
C-33
Appendices
C-34
Appendices
D-1
Appendices
Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4)
Cap No. 29 30 31 32 33 34 35 36 37 38 39 40 41 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 Keytop \ | Caps Lock A S D F G H J K L ; : Enter Shift (L) No.102 key Z X C V B N M , < . > / ? \_ Shift (R)
Note
*5
*2 *2 *2 *2
*3
*2 *2 *2 *2
D-2
Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (3/4)
Cap No. 58 60 61 62 75 76 79 80 81 83 84 85 86 89 110 112 113 114 115 116 117 118 119 120 121 Keytop Ctrl Alt (L) Space ALT (R) Ins Del Home End PgUp PgDn Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Code set 1 Make 1D 38 39 38 52 53 4B 47 4F 48 50 49 51 4D 01 3B 3C 3D 3E 3F 40 41 42 43 44 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Break 9D B8 B9 B8 D2 D3 CB C7 CF C8 D0 C9 D1 CD 81 BB BC BD BE BF C0 C1 C2 C3 C4 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Make 14 11 29 11 70 71 6B 6C 69 75 72 7D 7A 74 76 05 06 04 0C 03 0B 83 0A 01 09 F0 F0 F0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 Code set 2 Break 14 11 29 11 70 71 6B 6C 69 75 72 7D 7A 74 76 05 06 04 0C 03 0B 83 0A 01 09 *3 *1 *1 *1 *1 *1 *1 *1 *1 *1 *1
Appendices
Note
*3 *3
D-3
Appendices
Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4)
Cap No. 122 123 124 126 202 203 204 205 206 207 Keytop F11 F12 57 58
Note
*3 *3 *6 *7 *4
*8 *8 *8
Notes: 1. 2. 3. 4. 5. 6. 7. 8. * Scan codes differ by mode. * Scan codes differ by overlay function. * Combination with the Fn key makes different codes. * Fn key does not generate a code by itself. * This key corresponds to key No. 42 in a 102-key model. * Refer to Table D-6, No. 124 key scan code. * Refer to Table D-7, No. 126 key scan code. * 205~207 are for JAPAN keyboard only
D-4
Keyboard Scan/Character Codes Table D-2 Scan codes with left Shift key
Cap No. 55 75 76 79 80 81 83 84 85 86 89 203 204 Key top / INS DEL Home End PgUp PgDn Win App E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Make AA AA AA AA AA AA AA AA AA AA AA AA AA E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 35 52 53 4B 47 4F 48 50 49 51 4D 5B 5D E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Code set 1 Break B5 D2 D3 CB C7 CF C8 D0 C9 D1 CD DB DD E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 Make 12 12 12 12 12 12 12 12 12 12 12 12 12 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 4A 70 71 6B 6C 69 75 72 7D 7A 74 1F 2F E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 F0 Code set 2
Appendices
Break 4A 70 71 6B 6C 69 75 72 7D 7A 74 1F 2F E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 12 12 12 12 12 12 12 12 12 12 12 12 12
Note : The table above shows scan codes with the left Shift key. In combination with the right Shift key, scan codes are changed as listed below: Set 1 Set 2 With left Shift E0 AA __________ E0 2A ___________ E0 F0 12 ________ E0 12 ___________ With right Shift E0 B6 E0 36 E0 F0 59 E0 59
D-5
Appendices
Key top INS DEL Home End PgUp PgDn Win App E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 Make 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0 E0
D-6
Appendices
4A
D-7
Appendices
Shift
Common* E1 1D Ctrl* E0 46
45 E0
E1 C6
D-8
Appendices
Appendix E
E.1
Key Layout
E.2
E-1
Appendices
E.3
E.4
E-2
Appendices
E.5
E.6
E-3
Appendices
E.7
E.8
E-4
Appendices
E.9
E-5
Appendices
E-6
Appendices
E-7
Appendices
E-8
Appendices
E-9
Appendices
E-10
Appendices
E-11
Appendices
E-12
Appendices
E-13
Appendices
E-14
Appendices
Appendix F
This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS 1. Set the system to boot mode. 2. Turn off the power to the computer. 3. Remove the external cable and PC card. 4. Connect an external FDD and insert the BIOS/EC/KBC rewriting disk into either the external FDD. 5. Turn on the power while holding down the [`~] key (on the left of the space key). (Keep holding down the key until a message appears on the screen.) The BIOS rewriting starts. 6. When the process is completed, eject the BIOS/EC/KBC rewriting disk and the system is automatically reset.
F-1
Appendices
Tools
To rewrite the EC/KBC, you need the following tool: BIOS/EC/KBC rewriting disk for the computer
G-1