October November 2023 11 Insert
October November 2023 11 Insert
INSERT 2 hours
INFORMATION
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© UCLES 2023 [Turn over
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During a global pandemic restrictions were placed on travel. This meant fewer tourists could
travel and take part in tourism activities.
During the pandemic destinations experienced fewer negative environmental, social and
cultural impacts of tourism.
Having experienced a time with little or no tourism, governments and tourism organisations
have become more focused on increasing the positive impacts of tourism and decreasing
the negative impacts of tourism.
Fig. 1.1
Explore Wildlife
Explore Wildlife is a tour operator specialising in wildlife package holidays. Explore Wildlife
offers small group tours using local guides and wildlife experts. All staff at Explore Wildlife
have to take a 2-week training course on customer service before they are allowed to work
with customers.
Fig. 2.1
Fig. 3.1
Fig. 4.1
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