MR2 (2)
MR2 (2)
Dasika Chaitanya
Module 2
Module 2: Planning the Research Process
The research process is carried out in a sequential order where a series of steps are
performed. A sequential order helps in making the process well-structured and
ordered thereby reducing the risk of errors. The process begins with the selection of
the topic and is followed by steps such as defining the research process, mentioning
the objectives of research, surveying existing literature, developing a working
hypothesis, preparing the research design and so on. The main aim of research is to
achieve the intended objectives by gathering information and details about the ways
of its attainment. This unit provides an overview of the research process and the
components of both research proposal and research paper.
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Dr. Neha Singh Agarwal | Dr. Dasika Chaitanya
Half the war is won when a researcher is able to define the problem in a correct
manner.
Exercise:
For the following scenario define a problem statement:
1. Cred has launched a scan and pay feature on its app, but it is failing to garner
the traction that Kunal Shah thought that it would. He hired a research agency
to find out ways to increase awareness and market share. Define the problem
statement:
a) To discover how to convert consumers that are using other scan and pay to
Cred.
b) To examine how many scan and pay users have heard about Cred.
c) To understand what scan and pay users think about Cred.
What distinguishes research from search is syntheticism and logical reasoning. Every
decision that we make while conducting our research, be it choosing the right key
words while performing literature search, to choosing the number of people to include
in our sample is based on a strong logic. Because of this having or designing a plan at
the beginning of the study makes a lot of sense.
A research plan basically charts down in details every detail of how the study will be
undertaken. There are three important parts researchers need to plan about:
1. Research Design
2. Sampling Design
3. Analysis Design
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Most researchers broadly classify research designs into two types: exploratory and
conclusive. Furthermore, some researchers classify conclusive research designs as
descriptive or causal. Therefore, there are 3 major classifications of research designs
namely; exploratory, descriptive and causal.
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The goals of exploratory research are intended to produce the following possible
insights:
Example of Exploratory
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Difference between Exploratory and Conclusive Research
Conclusive research design provides a way to verify and quantify the insights gained
from exploratory research. Techniques relating to conclusive research are specifically
designed to assist the manager in determining, evaluating and selecting the best
course of action to take in a given situation.
Most conclusive research techniques are based on large representative samples and
data obtained through is subjected to quantitative analysis. As the findings represent a
larger group of respondents many times, they are directly used for managerial
decision making.
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Example:
they are hardly justifiable and validity of such causation should be examined with
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causal research.
Causal research is most appropriate when the research objectives include the need to
understand the reasons why certain market phenomena happen as they do. In other
words, causal research helps in understanding which market variable (for example,
packaging change) causes what effect on other market variables (supermarket sales).
To measure this however, the data must be gathered under controlled conditions – that
is, holding constant, or neutralizing the effect of, all variables other than the causation
variable (in the case above packaging change). After neutralizing the effects of other
variables researchers manipulate the causation variable and measure the change in the
effect variable (in the case above supermarket sales). Manipulation of the presumed
causal variable and control of other relevant variables are distinct features of causal
design.
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• By comparing their outcomes in test scores, you can be more confident that it
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was the method of teaching (and not other variables) that caused any change in
scores.
Data collected through experimentation can provide much stronger evidence of cause
and effect than can data collected through descriptive research. However, this does
not mean that analysis of descriptive research data cannot suggest possible causal
links. In fact, rather than viewing descriptive designs versus experimental designs,
one should think them as conclusive designs varying from ‘purely descriptive with
no control’ at one extreme to ‘purely experimental with strict control and
manipulation’ at the other extreme.
Student Activity
3. One easy way of doing this is just asking the 50 students present. But that is
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not a privilege you will have in a real life scenario.
4. So imagine you do not have the resources to collect the data from everyone in
the class. What do you do? Take out a sample.
5. The whole class in this scenario is the population.
6. The people you select to be a part of your study (by asking about their
color) is a sample.
12. Decide on a sample size?: sample size calculator. Let’s say it came out to be
20.
13. How would you choose the 20 students you want to include in the sample?-
Sampling
Technique (Probability and Non-Probability)
14. Assuming that we have to do random sampling. How would you go about it?
15. You need a sampling frame: a representation of the elements of the target
population. The sampling frame is the actual list of individuals that the sample
will be drawn from.
Sampling units are the target population elements available for selection
during the sampling process. People who are a part of the sample are sampling
units.
3. Sample Size: The number of individuals in your sample depends on the size of
the population, and on how precisely you want the results to represent the
population as a whole.
In general, the larger the sample size, the more accurately and confidently you
can make inferences about the whole population.
Several qualitative and quantitative factors are considered when determining
the sample size. The qualitative issues considered may include factors such as:
(a) nature of research and expected outcome; (b) importance of the decision to
organization; (c) number of variables being studied; (d) sample size in similar
studies; (e) nature of analysis and (f) resource constraints. Various quantitative
measures are also considered when determining sample size such as: (a)
variability of the population characteristics (greater the variability, larger the
sample required);
(b) level of confidence desired (higher the confidence desired, larger the
sample required); and (c) degree of precision desired in estimating population
characteristics (more precise the study, larger the sample required).
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5. Sample Size: The number of individuals in your sample depends on the size of
the population, and on how precisely you want the results to represent the
population as a whole.
In general, the larger the sample size, the more accurately and confidently you
can make inferences about the whole population.
Several qualitative and quantitative factors are considered when determining
the sample size. The qualitative issues considered may include factors such as:
(a) nature of research and expected outcome; (b) importance of the decision to
organization; (c) number of variables being studied; (d) sample size in similar
studies; (e) nature of analysis and (f) resource constraints. Various quantitative
measures are also considered when determining sample size such as: (a)
variability of the population characteristics (greater the variability, larger the
sample required);
(b) level of confidence desired (higher the confidence desired, larger the
sample required); and (c) degree of precision desired in estimating population
characteristics (more precise the study, larger the sample required).
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• Higher the level of data – the more rigorous type of analysis technique can be used.
• Usually, market research data is at the third level (interval) – and analysis techniques like
Factor analysis, cluster analysis conjoint analysis, correlation, regression etc. can be applied.
The data collection component of research is common to all fields of study including
physical and social sciences, humanities, business, etc. While methods vary by
discipline, the emphasis on ensuring accurate and honest collection remains the same.
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RESEARCH PROPOSAL
This step is essential both for academic and corporate research, as it clearly
establishes the researcher’s conceptualization of the research process that is intended
to address the research questions. Through this written document the reader (academic
expert or manager) is able to assess the rigour and validity of the study and whether or
not it will result in an objective and accurate answer to the research problem. In a
business or corporate setting, this step is often preceded by a PR (Proposal Request).
The research proposal should indicate the logical and systematic approach intended
to be followed in order to achieve the listed objectives.
As stated above, the requirements and the origin of the research would direct the
sequential formulation of the research proposal. However, there is a broad framework
that most proposals adhere to. In this section we will briefly discuss these steps.
1. Executive Summary
This is a broad overview or abstract that spells out the purpose and objective of the
study. In a short paragraph, the author gives a summary about the management
problem/academic concern, which is the backdrop of the study. The probable research
questions which might need to be answered in order to arrive at any conclusive results
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are further listed This would include the Introduction to the study specifying the
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problem and stating the need to study and its relevance to the population to be studied,
The clear definition of the problem broken down into specific objectives is the next
step. This section is crisp and to the point. It begins by stating the main thrust area of
the study. For example, in the above case, the problem statement could be:
To test the acceptability of a spray or capped bottle dispenser for a new sanitizer . The
basic objectives of this research would be to:
• To conduct a sample usage test of both the bottles with the identified population
• To assess the ease of use for the bottles amongst the respondents
4. Research Design
This is the working section of the proposal as it needs to indicate the logical and
systematic approach intended to be followed in order to achieve the listed objectives.
This would include specifying the population to be studied, the sampling process and
plan, sample size and selection. It also details the information areas of the study and
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the probable sources of data, i.e., the data collection methods. In case the process has
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to include an instrument design, then the intended approach needs to be detailed here.
The time-bound dissemination of the study with the major phases of the research has
to be presented. This can be done using the CPM/GANTT/PERT charts.
This gives a clear mechanism for monitoring and managing the research task. It also
has the additional benefit of providing the researcher with a means of spelling out the
payment points linked to the delivered phase outputs.
Here the clear terms of contract or expected outcomes of the study have to be spelt
out. This is essential even if it is an academic research. The expected deliverables
need to clearly demonstrate how the researcher intends to link the findings of the
proposed study design to the stated research objectives. For example, in the
pharmaceutical study, the expected deliverables are:
• To recommend on the basis of the sample study which bottle to use for packaging
the liquid.
In all instances of business research, both internal and external, an estimated cost of
the study is required. A typical sample budget format with payment schedules is
presented in the following sample proposal.
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9. References: The last section of the proposal is to state the complete details
of the references used in the formulation of the research proposal. Thus the
data source and address has to be attached with the formulated document.
The process of research is implemented as a series of actions or steps that are essentially performed in
a specific order. These actions or activities usually overlap each other rather than pursuing a specific
sequence. A brief description of the steps is given as follows:
Selecting the topic: The first step of a researcher is to select a topic of research. While doing so, he
should restrict himself to the most potential topic that is open for extensive research out of several
alternatives. The factors to be considered for topic selection are: o Relevance o Scope for research, i.e.
the required data should be available and accessible o Contribution to knowledge in the specific field
o Required cooperation from the research guide
Formulation of a problem: There are two types of research problems: o Problems related to the state
of nature o Problems related to the relationship of variables In defining the research problem, the
researcher should study the existing literature like books and journals, available in the field with an
interdisciplinary perspective to base his research topic on some reliable background. He should also
concentrate on the relevance of the present research with the past works.
Mention the objective of research: After selecting the topic and defining the research problem, the
researcher should mention the objective of research. This means that he should explain what he aims
to achieve through the research. His objective should also explain the extent to which the research
work is related to the specific field.
Survey existing literature: To understand the basis of research, it is important for the researcher to
review the existing literature. This involves: o Surveying the existing books available in the field o
Reviewing other published literature like articles, journals, reports, conference proceedings etc. The
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researcher should then prepare his own index for a period, in chronological order, in
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addition to his consultation of various indices.
Preparing the research design: Once the researcher has gained enough knowledge about the problem
statement, he needs to prepare the plan that will act as the outline of the investigation in research
process. The research design consists of a series of steps that has to be carried out during research.
There are two types of research design: (i) Exploratory research (ii) Conclusive research (i)
Exploratory research: The researcher conducts exploratory research when the problem has not been
defined or he has not gained much knowledge about the research problem.
(i) Exploratory research allows the researcher to become familiar with the problem or the concept to
be studied. The researcher can determine the best research design, data collection method and selection
of subjects with this research. Sometimes, this research can also conclude that the problem does not
exist. Exploratory research can be quite informal and can rely on secondary research and qualitative
research.
(ii) Conclusive research: As specified by its name, it is used to provide information that can help the
researcher in decision-making or in reaching a conclusion. This search is likely to be quantitative in
nature. It depends on both secondary data, which is also called existing data, and primary research, or
data that is collected for the current study only.
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(a) Descriptive research: Descriptive research, also called statistical research, provides data
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about the population or universe that has to be studied during research. Descriptive
research provides information about ‘who, what, when, where and how’ of a situation but it does not
provide information about who caused the problem. The researcher can use the descriptive research
when the objective is to provide systematic, accurate and factual description. There are two types of
descriptive research designs: - Observations - Surveys
(b) Causal research: It is used to find out the variable causing certain behaviour. This research is applicable
when the researcher has the knowledge of variables that are causing the problem and that are affected
by the problem. This type of research tends to be very complex and the researcher may sometimes be
unable to determine the attitude of an individual by this research. There are two types of causal research
designs: - Experimentation – Simulation
Determine the sample design: Often only a few items are selected for universal study purposes, for
example, blood testing on a sample basis to perform census inquiry. The items selected are technically
known as a sample. The researcher must decide the way of selecting a sample or decide about sample
design. A sample design is a definite plan determined for data collection to obtain a sample from a
given population. The various types of sample designs are as follows: o Deliberate sampling o Simple
random sampling o Systematic sampling o Stratified sampling o Quota sampling o Cluster sampling o
Multi-stage sampling o Sequential sampling The researcher should decide the sample design after
considering the nature of inquiry and other related factors. Sometimes several above-mentioned
methods of sampling are used in the same study, which is called mixed sampling.
Data collection methods: There are a variety of ways to collect data. Primary data can be collected
through experiments or through surveys. If the researcher performs an experiment, he observes some
quantitative measurements. This helps him examine the validity of his hypothesis. In the case of
surveys, however, the researcher can adopt one or more of the following ways to collect data: o By
observation o Through personal interviews Through telephone interviews o By mailing of
questionnaires o Through schedules
Execution of project: This is the most important step in the research process. The researcher should
ensure that the project is performed in a logical way and in time. If a survey is to be carried out, steps
should be taken to ensure that it is under statistical control, so that the collected data is in accordance
with the pre-determined standard of accuracy.
Analysis of data: After data collection, the researcher turns to the task of analyzing it. The bulk data
should be compressed into a few manageable groups and tables for further analysis. The researcher
can then analyze the collected data by using various statistical measures.
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Hypothesis testing: After analyzing the data, the researcher should test the hypothesis, if
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any. He should check if the facts support the hypothesis or are contrary. Statisticians have
developed tests like Chi square test, t-test and F-test for hypothesis testing. This testing further results
in either acceptance or rejection of hypothesis.
Generalizations and interpretations: The real value of research lies in its ability to arrive at certain
generalizations. If the researcher cannot find a hypothesis to start with, he might seek to explain his
findings on the basis of some theory. This is called interpretation. This may give rise to new questions
and lead to further research.
Report writing: This is the concluding step of research, where the researcher has to prepare a report
of what has been done by him. Generally, the report should be designed in accordance to the following
layout: o The preliminary pages: Here the title, date, acknowledgements and foreword with the table
of contents, should be mentioned. o The main text: This should be divided into introduction, summary,
main report and conclusion. o End matter: This should contain appendices, bibliography and index. A
report should be written in a precise and objective style in simple language.
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Research paper in nothing but the report that in presented at the end of the research. Before you write
a report, you should define the high level structure of the report. Defining a clear logical structure will
make the report easier to write and to read.
There are two types of report structures, which are listed as follows:
Report structure I: In general, the report writing structure comprises the following subheadings:
o Title Page
o Abstract
o Table of Contents
o Introduction
o References
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o Appendices
o Introduction
o Technical Details
o Results
Order of writing:
o Finally, write the conclusions, introduction and abstract, if you are including any.
Appendix: The appendix should contain the following: Material that suits or goes well with the flow
of the main report but cannot be included in the main text of the report either because it is too long or
is not an essential reading, for example, lists of parameter values, etc.
o Bibliography, i.e., list of all the sources of material, you referred to in your report
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View AI as a tool for refining their ideas, not creating content from scratch.
2. Copy pasting from several sources and saying – I am the author – aka
PLAGIARISM
Plagiarism means using someone else’s words or ideas without properly crediting the original
author.
Sometimes plagiarism involves deliberately stealing someone’s work, but more often it happens
accidentally, through carelessness or forgetfulness.
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• A citation is a way of giving credit to individuals for their creative and intellectual works that
you utilized to support your research.
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Materials published within at least the last 10 years (sometimes sooner- Peer-
reviewed articles and books written by qualified authors with citations;
Google Scholar
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