Final Exam

AMBO UNIVERSITY W0LISO CAMPUS
SCHOOL OF BUSINESS AND ECONOMICS
DEPARTMENT OF MANAGEMENT
Time Allowed: 1:30 Hrs
Instructors’ Name: Nega E., Merga A. , Debebe A and Yadeta N.
Instructors’ Department: Management
Academic year and date: Yekatit 19, 2010 E.C, Semester I
Program: Regular
Students Department: Tourism management first year, accounting first year, management
first year, marketing first year, logistics and supply chain management, public
administration and development management and governance and development studies
Total maximum mark: 40%
Course code: MGMT1101, MGMT1061, MGMT 1051, MGMT1021,LSCM 1101, MGMT

1012, MGT 1013
Course Title: Introduction to management
1. WRITE DOWN YOUR PERSONAL DATA BELOW:

a. Name Wakuma Asefa
b. ID. No. 25642/11
c. Student’s Department Mkting Mgt
2. GENERAL INSTRUCTION
a. This exam paper has four parts
b. Read the instruction of each part of the exam and answer the question accordingly
c. Answer all questions on the answer sheet provided only.
d. Make sure that the exam has 5(five) pages including the cover page.
e. Switch off your mobile phone during the exam time.
f. Any cheating during the exam results in “F” grade.
1
Part I:Write true if the statement is correct and write false if the statement is incorrect.
(1pt.each)
1. Conceptual skill is equally important at every level of managementFALSE

2. Figurehead role refers to gathering internal and external information relevant to the
organization.FALSE
3. Planning bridges the gap between where we are now and where we want to be. TRUE
4. Planning is the primary managerial function.TRUE
5. A narrow span of management happens when a manger has a large number of
subordinate.FALSE
6. Training is narrower in scope while development is broder.TRUE
7. Informal organization is an organization that is deliberately and rationally designed and
approved by management.FALSE
8. Decision-making is part of every aspect of the manager’s duties.TRUE
9. Effectivenessis getting the most output from the least amount of inputs in order to
minimize resource costs.FALSE
10. Management is neither science nor art.FALSE
Part II: Fill in the blank spaces with appropriate words/phrases (1pt.each)
1. Roleis an organized set of behaviors that is associated with a particular office or position.
2. Technicalskill is the ability to perform the specific job
3. Orentationis the activity of introducing new employees with work and work
environment.
4. Span of mgtrefers to number of subordinates who will be directly supervised by a
manager.
5. Decision making is a rational choice or selection of one alternative from among a set of
alternatives
2
Part III: Choose the correct answer for the following questions from the given alternatives.
(1pt.each)
1. _________ is the process of arranging people and physical resources in an orderly

manner to carry out planned objectives.
A. Planning
B. Organizing
C. Staffing
D. Leading
2. It is the grouping together of activities on the basis of similarity of expertise, skills or
work activities.
a. Departmentalization by customer
b. Departmentalization by Function
c. Departmentalization by Territory
d. Departmentalization by Product
3. The difference between goals and objectives is that
A. Goal is broad while objective is specific
B. Objective is broad whereas goal is specific
C. Both are easily measurable
D. Goal is concrete and objective is abstract.
4. ________ is a positive process of searching for prospective employees and stimulating

them to apply for the jobs in the organization.
A. Selection
B. Human resource planning
C. Recruitment
D. Orientation
5. Which one of the following is staffing function
A. Planning
B. Organizing
C. Leading
D. Separation
3
6. Establishing broad objectives is a function of ____
A. Supervisory level management
B. Top level management
C. Middle level management
D. Lower level management
7. The leadership style in which the manager involves employees in making decisions is
______.
A. Autocratic
B. Laissez –faire
C. Democratic
D. Free-rein
8. Power that results from being admired, personally identified with or liked by others is
______.
A. Expert power
B. Referent power
C. Reward power
D. Legitimate
9. The leadership theory which proposes that leaders areborn not madeis ________
A. Trait
B. Behavioral
C. Contingency
D. Situational
10. Which of the following isan example of standing plan?
A. Strategy
B. Programs
C. Projects
D. schedules
Part IV Give short answer for the following. (Total point 5pts)
1. List the four decisional roles (2pts)
2. Mention two characteristics of planning (2pts)
3. Define management (1pt.)
4
Part V: Essay (Total point 10pts)
Answer the following questions clearly and neatly using legible handwriting
1. Describe leadership (3pts)
2. Differentiate between centralization and decentralization(2pts)
3. Explain staffing function (3pts)
4. Distinguish between programmed and non-programmed decision making(2pts)
Answer for part IV

1
 Entrepreneurial role
 Disturbance handler role
 Resource allocator role
 Negotiator role
2,-planning is goal oriented
-planning is looking ahead
-primacy of planning
3,The process of coordinating all resources through the five major functions of planning,
Organizing, staffing, directing/leading and controlling to achieve organizational
goals/desiredobjectives.
Part V
1, leader ship is the process of influencing others to wards

achievement of organizational object.
5
1*Centralizationis locationofdecision
makingnearUper(Top)organization level.
Decentralization is :-location decision making near

lower organization level.
3,It is a separate field by itself and known as human resource mgt.
4,programmed decisions - routine , repetitive, well structured

situations...
Non programmed decisions -to solve non - recurring, novel,

and unstructured problems.
AMBO UNIVERSITY W0LISO CAMPUS
SCHOOL OF BUSINESS AND ECONOMICS
DEPARTMENT OF MANAGEMENT
INTRODUCTION TO MANAGEMENT
Time Allowed: 1:30
Instructor’s Name: Nega E., Merga A. , and Yadeta N. Debebe A. (circle it)
Instructor’s Department: Management
3. WRITE DOWN YOUR PERSONAL DATA BELOW:

d. Name ____________________
e. ID. No. ___________________
f. Student’s Department _______________
ANSWER SHEET
Part I. true/false Part II Blank spaces Part III Part Iv
6
1. _____ 1 ________________ 1. _____ 1.
2. _____ 2 _______________ 2. _____
3. _____ 3. _______________ 3. _____
4. _____ 4. _______________ 4. _____
5. _____ 5. _______________ 5._____2.
6. _____ 6. _____
7. _____ 7. _____
8. _____ 8. _____
9. _____ 9. _____ 3.
10. _____10. _____

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AMBO UNIVERSITY W0LISO CAMPUS

SCHOOL OF BUSINESS AND ECONOMICS

Time Allowed: 1:30 Hrs

Instructors’ Name: Nega E., Merga A. , Debebe A and Yadeta N.

Instructors’ Department: Management

Academic year and date: Yekatit 19, 2010 E.C, Semester I

Total maximum mark: 40%

Course code: MGMT1101, MGMT1061, MGMT 1051, MGMT1021,LSCM 1101, MGMT

Course Title: Introduction to management

1. WRITE DOWN YOUR PERSONAL DATA BELOW:

1. Conceptual skill is equally important at every level of managementFALSE

1. _________ is the process of arranging people and physical resources in an orderly

4. ________ is a positive process of searching for prospective employees and stimulating

Answer for part IV

2,-planning is goal oriented

-planning is looking ahead

1, leader ship is the process of influencing others to wards

Decentralization is :-location decision making near

3,It is a separate field by itself and known as human resource mgt.

4,programmed decisions - routine , repetitive, well structured

Non programmed decisions -to solve non - recurring, novel,

AMBO UNIVERSITY W0LISO CAMPUS

SCHOOL OF BUSINESS AND ECONOMICS

Time Allowed: 1:30

Instructor’s Department: Management

3. WRITE DOWN YOUR PERSONAL DATA BELOW:

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